Top Call Center Services & Voice Services in Nairobi

Ratings Updated: October 5, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nairobi, Kenya

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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1 of 1 Nairobi-based review is 5 stars

$200,000 – $999,999 avg. project cost for Call Center Services services in Nairobi

Nairobi-based Call Center Services project highlight

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Nairobi, Kenya

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Patient
Clients have consistently highlighted Helpware's patience and professionalism in handling support issues. One client noted, "They’re patient, professional, and polite," emphasizing their ability to build strong relationships with end-users. Additionally, Helpware's technicians are commended for effectively troubleshooting urgent problems, such as resolving gate issues for large groups. Overall, the sentiment reflects a positive view of Helpware’s customer service approach, with a strong emphasis on their respectful and understanding demeanor.

Customer Service Outsourcing for Parking Software Company

5.0 Feb 12, 2024

We’ve been impressed by how they deal with clients. They’re patient, professional, and polite. Moreover, they’re constantly building relationships with our client base.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nairobi, Kenya

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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3 of 4 reviews are 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 4 times in the past 6 months
SupportYourApp has received positive feedback in recent reviews, highlighting their effective project management and responsiveness. Clients praised their ability to enhance operational efficiency, with one noting a significant increase in ticket resolution from 15 to 40 per month. Another client emphasized the seamless integration of SupportYourApp's team, which allowed for a focused internal team. Overall sentiment reflects high satisfaction with their services, with no significant areas for improvement identified by clients.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Execo

4.9 12 reviews

Verified

$10,000+

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.

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Reviews mention High-quality work
Execo consistently receives high praise for delivering high-quality work across various projects. Clients have highlighted Execo's operational excellence, noting that tasks are completed on time with exceptional quality. One client emphasized the team's competence and personable nature, stating that Execo exceeded expectations. Another review highlighted the impressive quality of customized insights and deliverables, which contributed to significant improvements in marketing outcomes and user engagement. Overall, the sentiment reflects a strong satisfaction with Execo's commitment to excellence and effective project management.

SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co

5.0 Sep 11, 2024

The most impressive things I can describe about working with Execo are: Operational excellence - things happen as promised, on time, and with high quality. The team - everyone I have worked at with Execo has been a rock star. Execo is highly competent and personable.
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Marketing Strategy, Setup & Training for Visual Studio

5.0 Jul 19, 2021

We made the changes to our website that Aspire was recommending and we feel it speaks much more effectively to our ideal client and appears much more professional. The quality of work and customized insights about our business and our ideal clients were excellent.
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Inside Sales for Legal Services Firm

4.5 Jun 19, 2019

The people, the culture, and the process. Like I stated, they were able to check off all of the boxes we were looking for in a partner and have been able to produce what they said they could. It started off as a good relationship, as with any new venture, but they have been able to keep that momentum without skipping a beat.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Nairobi, Kenya

Ushindi East Avenue
Nairobi, Kenya
101 - 150

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Nairobi, Kenya

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Nairobi, Kenya

The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 01241
2 - 5

+254-782-111-221

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Featured

What are Featured Providers?
SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Nairobi, Kenya

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention Meets deadlines
Clients have expressed positive sentiment regarding six eleven global services' ability to meet deadlines consistently. One reviewer noted that six eleven global services has always been able to accomplish all tasks within the specified deliverable periods, highlighting their reliability in project management. The overall feedback emphasizes the company's commitment to timely delivery, with no reported issues regarding deadlines or project timelines.

Back Office Outsourcing for Financial services

4.5 Sep 29, 2026

Six Eleven has always been able to accomplish all the given tasks within the given deliverables period. Their project management ensures that items are delivered on time, and they are responsive to client needs.
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1 of 3 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nairobi, Kenya

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention Accommodating
The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.

Inbound Customer Support Services for EdTech Company

5.0 Apr 5, 2024

Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.
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Customer Service Support for Public Interest Tech Firm

5.0 Jan 19, 2024

They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.
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SaaS Customer Support for IT Marketing Agency

5.0 Feb 8, 2021

Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3) Less than $10,000 (1)

What Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.
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Virtual Sales Limited

4.8 22 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Nairobi, Kenya

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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2 of 4 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback from clients over the past six months, highlighting their effective lead generation and appointment-setting services. Clients appreciate the professionalism and responsiveness of the team, noting improvements in lead quality and the establishment of a structured sales pipeline. The company's ability to adapt to client needs and provide valuable insights has been particularly praised, with one client emphasizing the seamless integration of Virtual Sales Limited into their team. Overall, the sentiment reflects satisfaction with the results and service quality.
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3 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technology

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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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C&R Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

100% Call Center Services

C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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More responsive than most other service providers

C&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TeleSky Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

80% Call Center Services

20% Back Office Outsourcing

TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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More responsive than most other service providers

TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

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Techno Brain BPO-ITES

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Robotics Process Automation

5% Data Annotation Services

Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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What are Featured Providers?

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Nairobi, Kenya

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (12)

What Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.
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More responsive than most other service providers

Assistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Nairobi, Kenya

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Nakama Tech

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Nairobi, Kenya

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +5 services

10% Back Office Outsourcing

10% Content Moderation Services

5% Data Annotation Services

5% Document Digitization & Management

5% IT Staff Augmentation

Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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Adept Technologies Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

30% Call Center Services

15% AI Development

15% Customer Service Outsourcing +4 services

15% Data Annotation Services

10% Back Office Outsourcing

10% Document Digitization & Management

5% Architectural Design

Adept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
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Horizon Contact Centers Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

60% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

Located in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Daproim Africa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Call Center Services

20% Market Research

20% Translation +2 services

10% Custom Software Development

10% Web Development

Phone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
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Bogner and Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Data Annotation Services +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Nairobi, Kenya

23 Mogotio Road
Nairobi, Kenya
201 - 250

See All Locations (2)

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WebMavs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

35% Sales Outsourcing

30% Search Engine Optimization

25% Web Design +1 service

10% Low/No Code Development

WebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
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Dynamic Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

25% Call Center Services

25% Cybersecurity

15% Custom Software Development +3 services

15% Web Development

10% CRM Consulting and SI

10% Web Design

Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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Shupav Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

15% Branding

15% Public Relations

15% Sales Outsourcing +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Corporate Training & Coaching

Shupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
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Lance Alexander Communication LTD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

20% Call Center Services

50% Unified Communications Consulting & SI

30% IT Managed Services

Founded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
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Sabertooth Marketing

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Content Marketing

20% Graphic Design

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Sabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
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Pinnacle Consulting Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

20% Call Center Services

20% AI Development

20% CRM Consulting and SI +2 services

20% Cloud Consulting & SI

20% Search Engine Optimization

Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
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Nairobi, Kenya

Suite 002, First Floor,Forest Court Off Prof. Wang
Nairobi, Kenya 33475
10 - 15

+254705302957

Nairobi, Kenya

Kilimani Road
Nairobi, Kenya 00100
10 - 15

See All Locations (2)

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Accurate Africa eServices Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Call Center Services

20% Graphic Design

20% Market Research

Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cloud Consulting & SI +4 services

15% Digital Strategy

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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Outsourcing Kenya Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

100% Call Center Services

Outsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
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TideFlick

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Nairobi, Kenya

Services provided

20% Call Center Services

30% AI Agents

30% AI Development +2 services

10% AI Consulting

10% IT Managed Services

Founded in 2024, TideFlick, a small AI Agents company, is based in Nairobi, Kenya. Their services include AI Agents and Artificial Intelligence.
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Emez JIT Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

60% Call Center Services

20% Custom Software Development

20% IT Strategy Consulting

Emez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
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