Top Call Center Services & Voice Services in Kenya
1 Leaders 15 Contenders
26 Companies
List of the Top Kenya Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Hard working
SupportYourApp has received commendations for its hardworking team, particularly noted in challenging circumstances. One client highlighted the dedication of team members who continued to work effectively during adverse conditions, demonstrating impressive commitment. Another review emphasized the consistent performance and responsiveness of SupportYourApp's agents, who maintained a response time of under one minute. Overall, clients appreciate the diligence and professionalism of SupportYourApp's staff, contributing positively to their project outcomes.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Sales & Customer Support for Automation Company
5.0 Jan 23, 2026Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! Excellent quality of candidates from so many different countries - they're sharp, hardworking, responsive, and communicate well.
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3 of 5 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.Was this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed250 - 999Nairobi, Kenya
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +1 service15% Demand Generation MarketingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.
Reviews mention Easy to work with
Execo has received overwhelmingly positive feedback regarding its ease of collaboration. Clients appreciate the team's responsiveness and proactive communication, citing regular meetings and effective use of tools like Slack. One client noted that the team quickly adapted to their needs and was sensitive to budget constraints, making the collaboration seamless. Overall, clients find Execo to be highly approachable and easy to work with, emphasizing their understanding of client requirements and delivering engaging campaigns.-
Digital Marketing for Digital Asset Management Platform
5.0 Feb 7, 2023Communications was always great and they are super responsive. Additionally, Aaron was always sensitive of our marketing budget and optimized our campaigns around how much we could spend. Lastly, the team was just so easy to work with and really understand how to work with clients.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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This provider is fluent in 1 language:
- English
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See All Locations (5)Nairobi, Kenya
Ushindi East Avenue
Nairobi, Kenya101 - 150
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
100% Call Center ServicesC&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
Read moreMore responsive than most other service providers
Get in TouchC&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.Was this helpful?
1 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read moreWas this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves KenyaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
Reviews mention Patient
Simply Contact has received positive feedback for its patience and adaptability during project execution. A client noted their impressive communication skills and flexibility, particularly highlighting the team's pleasant demeanor and willingness to accommodate specific needs. The client emphasized that Simply Contact was patient throughout the process, which contributed to the successful establishment of a multi-lingual customer support system. Overall, sentiment towards Simply Contact reflects satisfaction with their supportive and responsive approach.-
Customer Service Support for Public Interest Tech Firm
5.0 Jan 19, 2024Great interaction with their team - very pleasant, flexible, and patient with us.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
Read All ReviewsSelect Industry to see insights
eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Simply Contact is consistently recognized for providing good value for cost, with multiple clients highlighting their competitive pricing. Feedback indicates that their services not only meet but often exceed expectations, leading to improved customer satisfaction and operational efficiency. However, some reviews suggest that there could be room for improvement in their pricing strategy. Overall, the sentiment around Simply Contact's cost-effectiveness is positive, with clients appreciating the balance of quality and affordability.Was this helpful?
$1,000+$50 - $99 / hr10 - 49Serves KenyaServices provided
40% Call Center Services60% Sales OutsourcingSee all 22 projectsVirtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.
Reviews mention Communicative
Overall, client feedback highlights Virtual Sales Limited's strong communicative abilities. Clients consistently noted their responsiveness, clear communication, and the ability to adapt quickly to changing needs. For instance, one client emphasized the team's proactive communication and flexibility in adjusting focus based on feedback. Another client appreciated the regular updates and transparency in reporting, which fostered a collaborative environment. The sentiment surrounding their communication skills is overwhelmingly positive, indicating a reliable and effective partnership.-
Sales Outsourcing for Marketing Services Company
5.0 Feb 10, 2023Virtual Sales has met our deadlines and stayed on budget. Moreover, their communication is great; Andy and his team are very responsive, collaborative, flexible, and great communicators. We communicate mainly via email, although we use the phone sometimes.
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Cold Outreach Strategy for Enterprise Software Vendor Co
4.5 Nov 4, 2024Yes, they delivered on time and communicated well throughout. Virtual Meeting was our primary form of communication with Virtual Sales Limited. Their personable approach was most impressive.
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Sales Support for Supply Customs Clearance Co
5.0 Feb 20, 2026They always deliver on time and keep me posted each week of all potential outreach. The communication with us is great and informative.
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Sales Outsourcing for IT Company
5.0 Feb 24, 2026VSL managed the project with a consistent weekly rhythm and clear communication. They were responsive to changes, adjusted hours and focus when needed, and kept follow-ups moving. What stood out most was how much VSL felt like an extension of our team. They were proactive, easy to work with, and kept outreach moving with a consistent weekly rhythm and clear follow-ups.
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Sales Outsourcing for Telecommunications Company
5.0 Feb 19, 2026They're very reliable and deliver exactly what they commit to every time. We communicate through virtual meetings. What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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3 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated expertise across various industries, including Advertising & Marketing, Business Services, Information Technology, Financial Services, and Telecommunications. Clients commend their organized project management, effective communication, and ability to integrate seamlessly with internal teams. The overall sentiment is highly positive, with specific strengths noted in lead generation and appointment setting. Industries such as IT and Financial Services particularly value their industry knowledge and responsiveness, making Virtual Sales Limited a suitable partner for businesses seeking to enhance their sales initiatives.
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Software IT Services Construction Financial services Consulting Supply Chain, Logistics, and Transport Business services Advertising & marketing Telecommunications Other industries Information technologyWas this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
80% Call Center Services20% Back Office OutsourcingTeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchTeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Robotics Process Automation5% Data Annotation ServicesTechno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services5% Data Annotation Services5% Document Digitization & Management5% SMS MarketingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$5,000+< $25 / hr1,000 - 9,999Nairobi, Kenya
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Sales Outsourcing +5 services10% Back Office Outsourcing10% Content Moderation Services5% Data Annotation Services5% Document Digitization & Management5% IT Staff AugmentationNakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Nairobi, Kenya
Services provided
30% Call Center Services15% AI Development15% Customer Service Outsourcing +4 services15% Data Annotation Services10% Back Office Outsourcing10% Document Digitization & Management5% Architectural DesignAdept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves KenyaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Accommodating
Clients consistently highlight Valoris Center's accommodating nature, with specific feedback noting their flexibility in adapting to fluctuating demands and new tasks. One client emphasized their proactive approach, stating that Valoris quickly responds to unplanned issues and provides comprehensive reports. Another client appreciated their ability to scale support efficiently while maintaining high service quality. Overall, the sentiment regarding Valoris Center's accommodating service is overwhelmingly positive, reflecting a strong partnership with their clients.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast, we appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements.
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Call Center Services for Delivery App
5.0 Sep 24, 2021The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements. Valoris is a flexible business partner, meaning they can adapt and react to challenges.
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7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves KenyaServices provided
20% Call Center Services30% Back Office Outsourcing30% Customer Service Outsourcing +2 services10% AI Agents10% HR OutsourcingSee all 16 projectsAssistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
$1,000+< $25 / hr50 - 249Serves KenyaServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
Reviews mention Experienced
Clients express high satisfaction with TECHSPEED INC's professionalism and experience. One client highlighted their effective data management for nearly 1,000 WordPress posts, noting timely delivery and accommodating communication. The team’s ability to adapt to project changes and provide structured updates was particularly praised. Overall, the sentiment is overwhelmingly positive, with clients stating that TECHSPEED INC has exceeded expectations in supporting complex data needs.-
Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
Read All ReviewsSelect Industry to see insights
Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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UndisclosedUndisclosed50 - 249Nairobi, Kenya
Services provided
60% Call Center Services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingLocated in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
40% Call Center Services20% Market Research20% Translation +2 services10% Custom Software Development10% Web DevelopmentPhone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
40% Call Center Services40% Accounting10% HR Consulting +1 service10% RecruitingIdeon Limited, a midsize Accounting company, is based in Nairobi, Kenya. Their services include Accounting and Call Center Services.
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$10,000+< $25 / hr250 - 999Nyeri, Kenya
Services provided
20% Customer Service Outsourcing20% Sales Outsourcing15% Data Annotation Services +5 services10% Back Office Outsourcing10% Corporate Travel Management10% Market Research10% Procurement Support5% Content Moderation ServicesThe JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Nyeri, Kenya
Naivas Building, Nyeri Mall Gakere Road 2nd Floor
Nyeri, Kenya 10100201 - 250
(+254) 710 453 693
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
30% Sales Outsourcing25% Web Design20% AI Agents +2 services15% Custom Software Development10% CRM Consulting and SIEssence Automations is a Sales Outsourcing company launched in 2023. The company focuses on Sales Outsourcing and Web Design, and is small.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +1 service25% Finance & Accounting Outsourcing (FAO)Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Nairobi, Kenya
23 Mogotio Road
Nairobi, Kenya201 - 250
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
35% Sales Outsourcing30% Search Engine Optimization25% Web Design +1 service10% Low/No Code DevelopmentWebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
25% Call Center Services25% Cybersecurity15% Custom Software Development +3 services15% Web Development10% CRM Consulting and SI10% Web DesignCybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
15% Branding15% Public Relations15% Sales Outsourcing +4 services15% Social Media Marketing15% Web Design15% Web Development10% Corporate Training & CoachingShupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
Read more -
UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
20% Call Center Services50% Unified Communications Consulting & SI30% IT Managed ServicesFounded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
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$1,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
20% Call Center Services20% AI Development20% CRM Consulting and SI +2 services20% Cloud Consulting & SI20% Search Engine OptimizationPinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
Read moreNairobi, Kenya
Suite 002, First Floor,Forest Court Off Prof. Wang
Nairobi, Kenya 3347510 - 15
+254705302957
See All Locations (2)Nairobi, Kenya
Kilimani Road
Nairobi, Kenya 0010010 - 15
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Undisclosed< $25 / hr2 - 9Nairobi, Kenya
Services provided
20% Content Marketing20% Graphic Design20% Pay Per Click +2 services20% Sales Outsourcing20% Search Engine OptimizationSabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
Read more -
$100,000+$100 - $149 / hr10 - 49Nairobi, Kenya
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read moreSee All Locations (8)Nairobi, Kenya
The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 012412 - 5
+254-782-111-221
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cloud Consulting & SI +4 services15% Digital Strategy15% IT Strategy Consulting15% Mobile App Development15% Web DesignCidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
60% Call Center Services20% Graphic Design20% Market ResearchAccurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
Read more -
UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
100% Call Center ServicesOutsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
60% Call Center Services20% Custom Software Development20% IT Strategy ConsultingEmez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
Read more -
$1,000+UndisclosedFreelancerNairobi, Kenya
Services provided
20% Call Center Services30% AI Agents30% AI Development +2 services10% AI Consulting10% IT Managed ServicesFounded in 2024, TideFlick, a small AI Agents company, is based in Nairobi, Kenya. Their services include AI Agents and Artificial Intelligence.
Read more -
$10,000+< $25 / hr1,000 - 9,999Athi River, Kenya
Services provided
25% Call Center Services50% Back Office Outsourcing25% Data Annotation ServicesLaunched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (2)Athi River, Kenya
Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204301 - 400
0785656473
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List of the Top 1 Kenya Call Center Companies & Voice Services
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$10,000+Undisclosed250 - 999Nairobi, Kenya
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
6.2/40.00/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
80% Call Center Services20% Other -
$10,000+< $25 / hr250 - 999Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Nairobi, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed50 - 249Nairobi, Kenya
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$10,000+< $25 / hr250 - 999Nyeri, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Nairobi, Kenya
Ability to deliver
4.6/40.00/20 Reviews4.5/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Nairobi, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Ability to deliver
4.7/40.00/20 Reviews1/10 Clients & Experience3.7/10 Market PresenceService focus
15% Sales Outsourcing85% Other
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