Top Call Center Services & Voice Services in Kenya

Ratings Updated: November 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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Reviews mention Attentive
Helpware CX has received overwhelmingly positive feedback regarding their attentiveness. Clients have praised their team for being responsive and quick to address inquiries, with one client noting that Helpware's agents are 'thoughtful with their time and attentive to our requests.' Additionally, another client highlighted Helpware's ability to provide constant coaching and maintain strong communication, which fosters a reliable partnership. Overall, clients express high satisfaction with Helpware's commitment to delivering exceptional service.

Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

I can ask for assistance and if they can provide it they will. I had a need for a client and I did not have the time to fit it into my schedule, and My Team was able to pull someone in to help out so we could secure the gig. I won, Helpware won, and most importantly, my client won! They are responsive and attentive. They understand how to make this work.
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Customer Service Team for Lifestyle Brand

5.0 Oct 28, 2019

Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with SupportYourApp, highlighting significant improvements in customer communication and reduced churn rates. A marketing specialist noted the team's seamless integration into their system and praised their adaptability to meet specific requirements. The ability to handle customer inquiries during weekends was particularly commendable, setting a strong first impression for new clients. Overall, feedback reflects a high level of satisfaction with the responsiveness and effectiveness of SupportYourApp's services.

Customer Support Services for Ad-Blocking Software Service

5.0 Jun 17, 2020

We’ve seen a significant increase in the conversion rate and overall customer satisfaction. It’s important that we’re able to provide 24-hour support because we have a lot of customers in Asia, the United States, and Europe who are all in different time zones. SupportYourApp provides the same quality of services as if they were in-house, but for a more cost-effective rate.
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Technical Customer Support for Software Developer

5.0 Dec 8, 2016

SupportYourApp's work has resulted in a dramatic increase in great feedback from our customers. We hear all the time from customers on Shopper Approved, telling us they've never seen a company with such a fast response time. The people taking calls sound appealing and have good language skills, so we're happy with this as well.
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2 of 5 reviews are 5 stars

Unknown avg. project cost

Reviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting their adaptability, responsiveness, and strong communication skills. Clients praised their ability to scale support effectively, manage high volumes, and maintain quality standards, particularly in frontline support and KYC processes. Specific examples include a client noting improved recruitment speed and quality, while another emphasized the team's capacity to handle complex technical issues. Overall, clients expressed satisfaction with the collaboration, reporting no significant areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (10) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp is perceived as providing good value for money, with multiple clients highlighting that their pricing fits within budgets while delivering consistent and high-quality support. One review emphasized the 'good value for cost' and noted a significant increase in customer satisfaction and resolution rates. Another client appreciated their adaptability and responsiveness, which contributed to a smooth working relationship. However, a few clients mentioned instances where expectations were not met, indicating variability in service quality, particularly during high demand periods.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Execo

4.9 12 reviews

Verified

$10,000+

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.

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Reviews mention Timely
Execo has received high praise for its timely project management, with clients noting that deadlines are consistently met 100% of the time. One client highlighted the clarity in task ownership and the effectiveness of weekly calls for communication. Overall, the sentiment regarding timeliness is overwhelmingly positive, as clients appreciate the operational excellence and reliability that Execo brings to their projects, leading to exceeded expectations.

SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co

5.0 Sep 11, 2024

Execo's project management is excellent: Every task has a clear owner & a deadline, and those deadlines have been met 100% of the time. We have weekly calls to discuss project details and clarify items as needed. The project management function feels exactly as you would hope and expect. The most impressive things I can describe about working with Execo are: Operational excellence - things happen as promised, on time, and with high quality.
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Nairobi, Kenya

Ushindi East Avenue
Nairobi, Kenya
101 - 150

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C&R Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

100% Call Center Services

C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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More responsive than most other service providers

C&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
SixEleven Global Services and Solutions, Inc.

4.7 13 reviews

Premier Verified Clutch Guarantee

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

SixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.

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Reviews mention High-quality work
six eleven global services consistently receives high praise for delivering high-quality work. Clients have reported impressive project accuracy rates exceeding 95%, with some reaching 99%. Feedback highlights the company's professional management, effective communication, and responsiveness to client needs. One client noted their flexibility and commitment to quality, while another emphasized the positive reviews received from end customers. Overall, the sentiment towards the quality of work provided by six eleven global services is overwhelmingly positive.

BPO Services for Logistics & Supply Chain Company

5.0 Apr 25, 2023

Six eleven maintains the project accuracy over 95%, even 99%, which is a very impressive score. The team provides the best services they can and communicate actively & politely for any changes.
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Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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1 of 3 reviews are 5 stars

2 new reviews for Call Center Services services

Unknown avg. project cost

Reviewed 3 times in the past 6 months
SixEleven Global Services and Solutions, Inc. has received positive feedback in recent reviews, highlighting their effective project management and responsiveness to client needs. Clients praised the company's ability to deliver timely and flexible outsourcing support, contributing to smooth business operations. Specific commendations included their adaptability to changing requirements and the quality of their recruitment and onboarding processes. Overall sentiment reflects satisfaction, with no significant areas for improvement noted by clients.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.
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More responsive than most other service providers

SixEleven Global Services and Solutions, Inc. is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 27 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Kenya

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.

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Reviews mention High-quality work
Simply Contact has received overwhelmingly positive feedback regarding the high quality of their work. Clients have praised the company for its ability to rapidly train agents and deliver exceptional customer support services, leading to increased customer satisfaction and efficiency. For instance, one client noted a 40% reduction in claims processing time and a 15% increase in CSAT. Another highlighted their commitment to understanding specific business needs, ensuring tailored solutions that fit seamlessly into existing operations.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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Customer Support Services for SaaS Company

5.0 Apr 25, 2023

As a result of our cooperation with Simply Contact, we experienced a 15% increase in our Customer Satisfaction (CSAT) scores. Their team efficiently processed inbound customer requests, ensuring prompt and effective resolutions. The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements. Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Ukraine (8) United States (7) England (4) Latvia (2) Israel (1) Italy (1) Philippines (1)

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Virtual Sales Limited

4.8 23 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Kenya

Services provided

40% Call Center Services

60% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of outbound call center and telemarketing services, specializing in lead generation and appointment setting. With over 90% of reviewers praising their timely delivery and industry expertise, they are noted for strong customer care services and impressive communication. Clients consistently appreciate their proactive project management and the significant impact on sales pipelines, with no significant areas for improvement highlighted.

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Reviews mention Transparent
Virtual Sales Limited has received positive feedback regarding their transparency in communication and project management. Clients have noted their prompt and clear reporting, alongside their professionalism and responsiveness. One client highlighted that Virtual Sales Limited consistently delivers on commitments and effectively aligns with their priorities, demonstrating a commitment to achieving growth targets. Overall, the sentiment reflects a high level of satisfaction with Virtual Sales Limited's transparent approach to client engagement.

Sales Outsourcing for Telecommunications Company

5.0 Feb 19, 2026

What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.
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3 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Virtual Sales Limited has received positive feedback in recent reviews, highlighting their professionalism and effectiveness in lead generation and appointment-setting services. Clients praised their ability to seamlessly integrate with internal teams, providing valuable insights and flexibility in adapting to changing requirements. Notable outcomes include increased discovery calls and a structured sales pipeline. Overall, clients express satisfaction with the communication, responsiveness, and the quality of service provided by Virtual Sales Limited, with minimal suggestions for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Virtual Sales Limited is frequently noted for providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering good results. Clients have expressed satisfaction with the quality of leads generated and the professionalism of the team, often describing them as an extension of their own operations. Overall sentiment is positive, with many clients affirming that the services offered exceed expectations and contribute significantly to their business growth.
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England (11) United States (4) Bulgaria (1) Croatia (1) France (1)

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TeleSky Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

80% Call Center Services

20% Back Office Outsourcing

TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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More responsive than most other service providers

TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Techno Brain BPO-ITES

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Robotics Process Automation

5% Data Annotation Services

Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Nakama Tech

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Nairobi, Kenya

Services provided

20% Call Center Services

25% Customer Service Outsourcing

20% Sales Outsourcing +5 services

10% Back Office Outsourcing

10% Content Moderation Services

5% Data Annotation Services

5% Document Digitization & Management

5% IT Staff Augmentation

Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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Essence Automations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

30% Sales Outsourcing

25% Web Design

20% AI Agents +2 services

15% Custom Software Development

10% CRM Consulting and SI

Essence Automations is a Sales Outsourcing company launched in 2023. The company focuses on Sales Outsourcing and Web Design, and is small.
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Featured

What are Featured Providers?

Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Kenya

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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Assistring LLC

5.0 16 reviews

Verified Clutch Guarantee

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Timely
Clients express high satisfaction with Assistring LLC's timeliness and efficiency. One reviewer noted that the team delivered all items on time and was available 24/7, even on holidays, demonstrating a strong commitment to client needs. The ability to reduce the call drop rate from 40% to under 3% further reflects their prompt service. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement.

Customer Service Outsourcing for Restaurant & Events Company

5.0 Apr 5, 2026

The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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United States (6) England (5) Poland (1)

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

25% Call Center Services

30% Back Office Outsourcing

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.

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Reviews mention Flexible
TECHSPEED INC has received positive feedback regarding their flexibility in adapting to client needs. One client highlighted their impressive adaptability and responsiveness to new product challenges, noting, "I truly appreciated their flexibility." Another client emphasized their ability to integrate seamlessly with existing systems, stating that their flexibility was a decisive factor in choosing them as a partner. Overall, the sentiment reflects a strong appreciation for TECHSPEED INC's willingness to be accommodating and helpful throughout the engagement.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The willingness to remain flexible and helpful was impressive.
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Call Center & Data Entry for Healthcare Revenue Cycle Co

5.0 Nov 13, 2024

Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read more
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Adept Technologies Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

30% Call Center Services

15% AI Development

15% Customer Service Outsourcing +4 services

15% Data Annotation Services

10% Back Office Outsourcing

10% Document Digitization & Management

5% Architectural Design

Adept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
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Horizon Contact Centers Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

60% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

Located in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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Daproim Africa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Call Center Services

20% Market Research

20% Translation +2 services

10% Custom Software Development

10% Web Development

Phone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
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Ideon Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Call Center Services

40% Accounting

10% HR Consulting +1 service

10% Recruiting

Ideon Limited, a midsize Accounting company, is based in Nairobi, Kenya. Their services include Accounting and Call Center Services.
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The JITU Staffing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nyeri, Kenya

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

15% Data Annotation Services +5 services

10% Back Office Outsourcing

10% Corporate Travel Management

10% Market Research

10% Procurement Support

5% Content Moderation Services

The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
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Nyeri, Kenya

Naivas Building, Nyeri Mall Gakere Road 2nd Floor
Nyeri, Kenya 10100
201 - 250

(+254) 710 453 693

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Bogner and Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Data Annotation Services +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Nairobi, Kenya

23 Mogotio Road
Nairobi, Kenya
201 - 250

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WebMavs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

35% Sales Outsourcing

30% Search Engine Optimization

25% Web Design +1 service

10% Low/No Code Development

WebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
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Dynamic Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

25% Call Center Services

25% Cybersecurity

15% Custom Software Development +3 services

15% Web Development

10% CRM Consulting and SI

10% Web Design

Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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Shupav Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

15% Branding

15% Public Relations

15% Sales Outsourcing +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Corporate Training & Coaching

Shupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
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Lance Alexander Communication LTD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

20% Call Center Services

50% Unified Communications Consulting & SI

30% IT Managed Services

Founded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
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Pinnacle Consulting Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

20% Call Center Services

20% AI Development

20% CRM Consulting and SI +2 services

20% Cloud Consulting & SI

20% Search Engine Optimization

Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
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Nairobi, Kenya

Suite 002, First Floor,Forest Court Off Prof. Wang
Nairobi, Kenya 33475
10 - 15

+254705302957

Nairobi, Kenya

Kilimani Road
Nairobi, Kenya 00100
10 - 15

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Sabertooth Marketing

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Content Marketing

20% Graphic Design

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Sabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Nairobi, Kenya

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Nairobi, Kenya

The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 01241
2 - 5

+254-782-111-221

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Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cloud Consulting & SI +4 services

15% Digital Strategy

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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Accurate Africa eServices Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Call Center Services

20% Graphic Design

20% Market Research

Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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Outsourcing Kenya Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

100% Call Center Services

Outsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
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Emez JIT Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

60% Call Center Services

20% Custom Software Development

20% IT Strategy Consulting

Emez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
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TideFlick

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Nairobi, Kenya

Services provided

20% Call Center Services

30% AI Agents

30% AI Development +2 services

10% AI Consulting

10% IT Managed Services

Founded in 2024, TideFlick, a small AI Agents company, is based in Nairobi, Kenya. Their services include AI Agents and Artificial Intelligence.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Services provided

25% Call Center Services

50% Back Office Outsourcing

25% Data Annotation Services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

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