Top BPO Companies in Kenya

Ratings Updated: November 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients frequently commend Hugo Inc. for their innovative approach to building high-performance remote client support teams, particularly in black communities. One reviewer highlighted their unique commitment to social impact and a nuanced customer support methodology, emphasizing Hugo's 10,000 hours of expertise. This blend of innovation and social responsibility, coupled with effective project management and timely delivery, underscores an overall positive sentiment towards Hugo's innovative solutions in digital marketing and operational efficiency.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Connext

5.0 7 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Timely
Overall, clients express a positive sentiment regarding Connext's timeliness. One client highlighted their ability to complete screening, interviews, and placements within 14 days, significantly enhancing operational efficiency. Another praised Connext for their great communication and frequent touchpoints, which contributed to successful onboarding and project management. Clients consistently noted that Connext met deadlines and effectively responded to needs, underscoring their commitment to timely delivery and support.

Staff Augmentation for Title & Escrow Company

5.0 Jan 23, 2023

We are now able to notify Connext of a resource need and in most cases can have screening, interviews, and placement completed in under 14 days. With their support, we continue to grow our business, and improve client satisfaction. The relationship has been very successful.
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Industry Experience

Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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MarKam Solutions

5.0 9 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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More responsive than most other service providers

MarKam Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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OWORKERS

4.8 4 reviews

Premier Verified

$25,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

40% Data Annotation Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

5% Finance & Accounting Outsourcing (FAO)

5% Staffing

OWORKERS is a business process outsourcing company specializing in data management, catalog management, and content moderation services. Across multiple reviews, clients highlight their effective project management, quick problem-solving abilities, and high-quality service delivery, with improvements in performance metrics such as error rates and monitoring coverage. About 75% of feedback emphasizes their strong communication and value for cost, while areas for improvement often mention the need for better team management and proactive updates.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews highlight OWORKERS' strong capabilities in project management and operational efficiency. Clients commend their high accuracy rates in data annotation and catalog management, with one noting a 98%+ accuracy in annotations and significant improvements in product validation rates. The seamless onboarding and end-to-end management were particularly praised. However, some clients suggested that more proactive communication during the initial phases could enhance the experience. Overall, OWORKERS is well-regarded for delivering quality results and maintaining effective communication.
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Industry Experience

OWORKERS has demonstrated expertise across several industries including advertising & marketing, information technology, eCommerce, and regulatory technology (RegTech). Clients have noted their strengths in project management, rapid problem-solving, and effective team deployment. The overall sentiment is positive, with specific praise for high-quality output in data annotation and catalog management, as well as reliable monitoring services. Companies in need of remote team scaling, data management, and operational support would find OWORKERS to be a suitable partner.
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Advertising & marketing eCommerce IT Services Information technology

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Nairobi, Kenya

Purshottam Place Westlands Road , Chiromo Road Museum Hill
Nairobi, Kenya 00100
31 - 40

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Execo

4.9 12 reviews

Verified

$10,000+

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.

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Reviews mention Collaborative
Execo has received positive feedback regarding its collaborative efforts, with clients noting the seamless integration of outsourced teams into their internal processes. One client highlighted the impressive buy-in from representatives, who felt like integral members of the organization, fostering a positive company image. Daily communication through various platforms and regular meetings ensured alignment on expectations and goals, reflecting a strong commitment to collaboration. Overall, the sentiment surrounding collaboration is highly favorable, emphasizing effective teamwork and communication.

Outsourced Sales Development Reps for Software Company

5.0 Mar 9, 2020

We worked very closely with one another. This included daily communication through Slack, video conferencing for sales meetings/training and bi-weekly one on one meetings with the outsourced team. The expectations of the outsourced team were the same as our internal group. The buy-in from the reps was amazing. They truly felt like part of the team and showcased the company in a very positive light. Their ability to speak to the product was great, and they were actively striving to get better daily. The collaboration that they had with the internal reps and management team was great.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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Education Other industries Legal

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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Nairobi, Kenya

Ushindi East Avenue
Nairobi, Kenya
101 - 150

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Kenya

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 24 reviews

Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Kenya

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.

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Reviews mention Flexible
Clients consistently highlight Remote Team Solutions' flexibility in addressing their unique needs. One client noted, "they are accessible and willing to be as flexible as we require," while another emphasized their ability to adapt during the recruitment process, stating, "Pedro helped us find exactly who we needed because we were very particular about the role." Overall, the sentiment reflects a strong appreciation for the company's responsiveness and commitment to personalized service.

Remote Employee Recruitment for Digital Mktg & Web Dev Co

5.0 Aug 10, 2023

Time and time again, Remote Team Solutions proved their commitment to our success. Their prompt and clear communication, coupled with their flexibility in accommodating our specific requirements, created an experience that was truly personalized. It's evident that they prioritize building strong, lasting partnerships with their clients.
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HR Services for IT Consulting Firm

5.0 Aug 29, 2022

They actually listen and present great solutions. They are accessible and willing to be as flexible as we require. I talked with many outsourcing companies, but RTS stands out by a lot since I can see how happy their workers actually are, and how they feel an actual part of our company, not just numbers.
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Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

For the customer success manager role, we had a few candidates who were interviewed who weren’t the right fit for the position we were looking for. When we had to narrow it down, Pedro helped us find exactly who we needed because we were very particular about the role. Overall, we continue to work with him because he’s flexible and understanding.
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0 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Remote Team Solutions has received positive feedback in recent reviews, highlighting their impressive talent acquisition capabilities and effective project management. Clients noted an increased close rate and successful appointment setting, attributing this success to the dedicated team members, particularly praising Gustavo's efforts. While generally satisfied, one client suggested that the hiring process could occasionally feel rushed. Overall, the sentiment is highly favorable, emphasizing Remote Team Solutions' strong cultural fit and commitment to client needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.
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United States (19) Ireland (1) Mexico (1) New Zealand (1) England (1)

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TECHSPEED INC

4.9 18 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

30% Back Office Outsourcing

25% Call Center Services

25% Content Moderation Services +1 service

20% Customer Service Outsourcing

TECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.

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Reviews mention Timely
Overall, clients express a strong sentiment regarding TECHSPEED INC's timeliness, consistently noting their ability to deliver projects on or ahead of schedule. For instance, one client highlighted the completion of data entry for nearly 5,000 records within a strict six-hour window, while another praised the rapid turnaround for data processing, noting a 24-hour completion time for time card entries. The feedback underscores a commitment to timely communication and responsiveness, with no reported areas for improvement in this regard.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Document Digitization for Credit Reporting Agency

5.0 Aug 22, 2025

Hitting timelines and providing great service. Always willing to ask questions and be there when we need them. Their people have been great.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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Industry Experience

TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.
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United States (16) Canada (1)

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Pettinsky

4.8 12 reviews

$1,000+

$50 - $99 / hr

2 - 9

Mombasa, Kenya

Services provided

10% Branding

10% Business Consulting

10% Corporate Training & Coaching +8 services

10% Customer Service Outsourcing

10% Graphic Design

10% IT Managed Services

10% IT Strategy Consulting

10% Search Engine Optimization

10% Web Development

5% E-Commerce Development

5% Other IT Consulting and SI

Pettinsky is a versatile digital solutions company specializing in web development and search engine optimization (SEO) services. Across their reviews, 100% of clients praised their attention to detail, timeliness, and proactive communication. A recurring highlight, mentioned by approximately 50% of reviewers, is their ability to deliver high-quality work on time. While most clients had no suggestions for improvement, one noted the potential benefit of physical office expansion.

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Reviews mention High-quality work
Pettinsky has received commendations for delivering high-quality work consistently and meeting client needs effectively. One client noted their impressive ability to deliver projects on time while being receptive to feedback. Another client highlighted their proficiency in translating ideas into reality, resulting in positive outcomes. Overall, the sentiment surrounding Pettinsky's work quality is highly favorable, with clients expressing satisfaction and confidence in their capabilities.

Branding & Web Development for Nonprofit Organization

4.5 Nov 1, 2022

They delivered high-quality work on time, and they are positive to criticism with the aim of meeting client needs.
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Web Design/Support for Tourism Company

5.0 Oct 1, 2020

Pre-pandemic, I was happy with the results we got from their work. They managed to get everything I asked for. Whenever we sit down and I have an idea, they make that idea come to life. I’ve gotten positive feedback on their work. They’re good at what they do. They always try to think through what you have to say and the idea that you have.
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Industry Experience

Pettinsky has demonstrated expertise across several industries, including Real Estate, Food & Beverage, Advertising & Marketing, Media, Arts & Entertainment, and Hospitality & Leisure. Clients consistently praise their attention to detail, timely delivery, and exceptional customer service. Overall sentiment is positive, with strong recommendations for projects in web development and SEO, indicating that they are well-suited for companies seeking digital transformation in these sectors.
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Hospitality & leisure Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry

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Average Project Cost Breakdown

Less than $10,000 (8)

What Clients Have Said
Clients consistently praise Pettinsky for their cost-effectiveness and the overall value they provide. Feedback highlights that they were selected for being the lowest bidder while still delivering high-quality work and meeting deadlines. One client noted, 'good value for cost,' while another mentioned a 'great ROI on investment.' Overall, the sentiment is positive, emphasizing Pettinsky's ability to deliver excellent service at competitive prices.
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Kenya (7) Pakistan (1)

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TeleSky Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

80% Call Center Services

20% Back Office Outsourcing

TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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More responsive than most other service providers

TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Techno Brain BPO-ITES

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Robotics Process Automation

5% Data Annotation Services

Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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Nakama Tech

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Nairobi, Kenya

Services provided

25% Customer Service Outsourcing

20% Call Center Services

20% Sales Outsourcing +5 services

10% Back Office Outsourcing

10% Content Moderation Services

5% Data Annotation Services

5% Document Digitization & Management

5% IT Staff Augmentation

Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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Amini Business Consulting

5.0 2 reviews

Undisclosed

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

50% Business Consulting

30% HR Outsourcing

20% Back Office Outsourcing

Amini Business Consulting specializes in organizational development, particularly in human resources and strategic planning. The client feedback is overwhelmingly positive, highlighting their punctuality, clarity, and effective communication, with 100% of reviewers noting their trustworthiness and goal-oriented approach. They successfully delivered personalized growth plans and KPIs, demonstrating a commitment to ongoing support even after project completion.

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Industry Experience

Amini Business Consulting demonstrates notable expertise in the Healthcare industry, particularly in developing human resources and growth strategies for therapy centers. Clients commend their punctuality, responsiveness, and clear communication. The consulting firm successfully crafted personalized career growth plans and KPIs, leading to measurable outcomes. Overall sentiment is highly positive, indicating strong potential for partnerships in Healthcare, where their tailored approach and commitment to client goals stand out.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express high satisfaction with Amini Business Consulting's cost-effectiveness and value for money. One CEO noted their impressive ability to deliver tailored services, stating they provided 'achievable goals' and maintained strong communication throughout the project. The deliverables met all expectations, reinforcing the perception of good value. Overall, feedback indicates that the company aligns well with client needs and offers reliable, impactful solutions without any noted areas for improvement.
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Nairobi, Kenya

Riverside
Nairobi, Kenya
2 - 5

+254708277114

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Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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The JITU Staffing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nyeri, Kenya

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

15% Data Annotation Services +5 services

10% Back Office Outsourcing

10% Corporate Travel Management

10% Market Research

10% Procurement Support

5% Content Moderation Services

The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
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Nyeri, Kenya

Naivas Building, Nyeri Mall Gakere Road 2nd Floor
Nyeri, Kenya 10100
201 - 250

(+254) 710 453 693

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Adept Technologies Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

30% Call Center Services

15% AI Development

15% Customer Service Outsourcing +4 services

15% Data Annotation Services

10% Back Office Outsourcing

10% Document Digitization & Management

5% Architectural Design

Adept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
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C&R Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

100% Call Center Services

C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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More responsive than most other service providers

C&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Oasis Outsourcing

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

40% AI Development

40% Back Office Outsourcing

20% IT Managed Services

Oasis Outsourcing, an AI development company, is headquartered in Nairobi, Kenya. The team specializes in Artificial Intelligence and Back Office Outsourcing.
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Bogner and Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Nairobi, Kenya

23 Mogotio Road
Nairobi, Kenya
201 - 250

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Open Horizons Co. Ltd.

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

25% Document Digitization & Management +1 service

5% Employer of Record (EOR) Services

Open Horizons Co. Ltd. Is a Back Office Outsourcing company. Established in 2008, the team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Nairobi, Kenya

Syokimau - Katani Road
Nairobi, Kenya 00100GPO
10 - 15

+254722706668

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Essence Automations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

30% Sales Outsourcing

25% Web Design

20% AI Agents +2 services

15% Custom Software Development

10% CRM Consulting and SI

Essence Automations is a Sales Outsourcing company launched in 2023. The company focuses on Sales Outsourcing and Web Design, and is small.
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Daproim Africa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Call Center Services

20% Market Research

20% Translation +2 services

10% Custom Software Development

10% Web Development

Phone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
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Ideon Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Accounting

40% Call Center Services

10% HR Consulting +1 service

10% Recruiting

Ideon Limited, a midsize Accounting company, is based in Nairobi, Kenya. Their services include Accounting and Call Center Services.
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Impact Outsourcing Limited

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

22% Back Office Outsourcing

20% IT Managed Services

20% Transcription +2 services

20% Translation

18% Customer Service Outsourcing

Midsize Back Office Outsourcing company Impact Outsourcing Limited, is in Nairobi, Kenya. Their services include Back Office Outsourcing and IT managed services.
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NIT Studio Nairobi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

50% Back Office Outsourcing

50% Business Consulting

NIT Studio Nairobi is a Business Consulting and Back Office Outsourcing company launched in 2021. The team specializes in Business Consulting and Back Office Outsourcing and is in Nairobi, Kenya.
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Horizon Contact Centers Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

60% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

Located in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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WebMavs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

35% Sales Outsourcing

30% Search Engine Optimization

25% Web Design +1 service

10% Low/No Code Development

WebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
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Dynamic Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

25% Call Center Services

25% Cybersecurity

15% Custom Software Development +3 services

15% Web Development

10% CRM Consulting and SI

10% Web Design

Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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Shupav Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

15% Branding

15% Public Relations

15% Sales Outsourcing +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Corporate Training & Coaching

Shupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
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Reisen SEO Agency

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% Search Engine Optimization

20% Web Design

Reisen SEO Agency is a branding company established in 2023. The team provides Branding and Search Engine Optimization.
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Acorns Investment

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Custom Software Development

20% Other Marketing

Other Marketing company Acorns Investment is in Nairobi, Kenya. Their services include Other Marketing and Custom Software Development.
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Lance Alexander Communication LTD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

50% Unified Communications Consulting & SI

30% IT Managed Services

20% Call Center Services

Founded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
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Data Centre (E.A)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Accounting

40% Back Office Outsourcing

Data Centre (E.A), a small Accounting company, is located in Nairobi, Kenya. Their services include Accounting and Back Office Outsourcing.
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Pinnacle Consulting Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

20% AI Development

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Cloud Consulting & SI

20% Search Engine Optimization

Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
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Nairobi, Kenya

Suite 002, First Floor,Forest Court Off Prof. Wang
Nairobi, Kenya 33475
10 - 15

+254705302957

Nairobi, Kenya

Kilimani Road
Nairobi, Kenya 00100
10 - 15

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Sabertooth Marketing

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Content Marketing

20% Graphic Design

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Sabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
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Zypria

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Thika, Kenya

Services provided

15% Accounting

15% Back Office Outsourcing

15% Web Design +5 services

15% Web Development

10% Content Marketing

10% Email Marketing

10% Search Engine Optimization

10% Social Media Marketing

Web design agency Zypria is based in Thika, Kenya. They offer Web Design and Web Development and were launched in 2022.
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Stelden EA Ltd

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% IT Managed Services

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Cybersecurity

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Web Design

5% IT Strategy Consulting

Stelden EA Ltd is an ERP consulting and SI company. They are based in Nairobi, Kenya and have small team. Their services include ERP consulting and SI and IT managed services.
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Langues Des Champions Limited

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

35% Language Interpretation

35% Translation

20% Transcription +1 service

10% Customer Service Outsourcing

Language Interpretation company Langues Des Champions Limited is in Nairobi, Kenya. Established in 2021, the team specializes in Language Interpretation and Translation.
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DRO Digital Consultancy

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

20% AI Consulting

20% CRM Consulting and SI

20% Digital Strategy +3 services

15% Back Office Outsourcing

15% Search Engine Optimization

10% Email Marketing

Launched in 2019, DRO Digital Consultancy, a small Digital Strategy company, is based in Nairobi, Kenya and Tallinn, Estonia. Their team provides Digital Strategy and CRM consulting and SI.
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Zahawi Virtual Partners

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Nairobi, Kenya

Services provided

50% Staffing

20% HR Outsourcing

15% Back Office Outsourcing +1 service

15% Recruiting

Zahawi Virtual Partners is a Staffing company. They are in Nairobi, Kenya. Their team provides Staffing and HR Outsourcing.
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Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% CRM Consulting and SI

15% Cloud Consulting & SI

15% Digital Strategy +4 services

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

10% Call Center Services

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Nairobi, Kenya

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Nairobi, Kenya

The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 01241
2 - 5

+254-782-111-221

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Accurate Africa eServices Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Call Center Services

20% Graphic Design

20% Market Research

Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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Outsourcing Kenya Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

100% Call Center Services

Outsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
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ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

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Emez JIT Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

60% Call Center Services

20% Custom Software Development

20% IT Strategy Consulting

Emez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
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TideFlick

Not yet reviewed

$1,000+

Undisclosed

Freelancer

Nairobi, Kenya

Services provided

30% AI Agents

30% AI Development

20% Call Center Services +2 services

10% AI Consulting

10% IT Managed Services

Founded in 2024, TideFlick, a small AI Agents company, is based in Nairobi, Kenya. Their services include AI Agents and Artificial Intelligence.
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iSON Xperiences Ltd.

Not yet reviewed

$50,000+

$200 - $300 / hr

10,000+

Nairobi, Kenya

Services provided

100% Back Office Outsourcing

ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
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Nairobi, Kenya

Red Commercial Complex, 1st Floor, Mombasa Road, P.O.Box 102028-00101
Nairobi, Kenya 00100
501 - 750

751132516

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