Top BPO Companies in Kenya
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+< $25 / hr1,000 - 9,999Serves KenyaServices provided
See all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
$1,000+< $25 / hr50 - 249Serves KenyaServices provided
See all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
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$25,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
See all 4 projectsOWORKERS is a business process outsourcing company specializing in data management, catalog management, and content moderation services. Across multiple reviews, clients highlight their effective project management, quick problem-solving abilities, and high-quality service delivery, with improvements in performance metrics such as error rates and monitoring coverage. About 75% of feedback emphasizes their strong communication and value for cost, while areas for improvement often mention the need for better team management and proactive updates.
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$10,000+Undisclosed250 - 999Nairobi, Kenya
Services provided
See all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+Serves KenyaServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
UndisclosedUndisclosed250 - 999Serves KenyaServices provided
See all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
$1,000+< $25 / hr50 - 249Serves KenyaServices provided
See all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
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$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Services provided
See all 12 projectsPettinsky is a versatile digital solutions company specializing in web development and search engine optimization (SEO) services. Across their reviews, 100% of clients praised their attention to detail, timeliness, and proactive communication. A recurring highlight, mentioned by approximately 50% of reviewers, is their ability to deliver high-quality work on time. While most clients had no suggestions for improvement, one noted the potential benefit of physical office expansion.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Nairobi, Kenya
Services provided
Nakama Tech is a Nairobi, Kenya-based Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing and Call Center Services.
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Undisclosed$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
See all 2 projectsAmini Business Consulting specializes in organizational development, particularly in human resources and strategic planning. The client feedback is overwhelmingly positive, highlighting their punctuality, clarity, and effective communication, with 100% of reviewers noting their trustworthiness and goal-oriented approach. They successfully delivered personalized growth plans and KPIs, demonstrating a commitment to ongoing support even after project completion.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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$10,000+< $25 / hr250 - 999Nyeri, Kenya
Services provided
The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
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$1,000+Undisclosed50 - 249Nairobi, Kenya
Services provided
Adept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
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$5,000+< $25 / hr250 - 999Nairobi, Kenya
Services provided
Oasis Outsourcing, an AI development company, is headquartered in Nairobi, Kenya. The team specializes in Artificial Intelligence and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
Open Horizons Co. Ltd. Is a Back Office Outsourcing company. Established in 2008, the team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
Phone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
Services provided
Ideon Limited, a midsize Accounting company, is based in Nairobi, Kenya. Their services include Accounting and Call Center Services.
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
Midsize Back Office Outsourcing company Impact Outsourcing Limited, is in Nairobi, Kenya. Their services include Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
NIT Studio Nairobi is a Business Consulting and Back Office Outsourcing company launched in 2021. The team specializes in Business Consulting and Back Office Outsourcing and is in Nairobi, Kenya.
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UndisclosedUndisclosed50 - 249Nairobi, Kenya
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Located in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
Essence Automations is a Sales Outsourcing company launched in 2023. The company focuses on Sales Outsourcing and Web Design, and is small.
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
WebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
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$1,000+$25 - $49 / hr10 - 49Nairobi, Kenya
Services provided
Shupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
Reisen SEO Agency is a branding company established in 2023. The team provides Branding and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Nairobi, Kenya
Services provided
Other Marketing company Acorns Investment is in Nairobi, Kenya. Their services include Other Marketing and Custom Software Development.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
Founded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
Data Centre (E.A), a small Accounting company, is located in Nairobi, Kenya. Their services include Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Nairobi, Kenya
Services provided
Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
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Undisclosed< $25 / hr2 - 9Nairobi, Kenya
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Sabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Thika, Kenya
Services provided
Web design agency Zypria is based in Thika, Kenya. They offer Web Design and Web Development and were launched in 2022.
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$5,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
Stelden EA Ltd is an ERP consulting and SI company. They are based in Nairobi, Kenya and have small team. Their services include ERP consulting and SI and IT managed services.
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Undisclosed$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
Language Interpretation company Langues Des Champions Limited is in Nairobi, Kenya. Established in 2021, the team specializes in Language Interpretation and Translation.
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
Launched in 2019, DRO Digital Consultancy, a small Digital Strategy company, is based in Nairobi, Kenya and Tallinn, Estonia. Their team provides Digital Strategy and CRM consulting and SI.
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$1,000+< $25 / hr2 - 9Nairobi, Kenya
Services provided
Zahawi Virtual Partners is a Staffing company. They are in Nairobi, Kenya. Their team provides Staffing and HR Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Nairobi, Kenya
Services provided
Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
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$100,000+$100 - $149 / hr10 - 49Nairobi, Kenya
Services provided
BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
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UndisclosedUndisclosed10 - 49Nairobi, Kenya
Services provided
Outsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999Athi River, Kenya
Services provided
Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Nairobi, Kenya
Services provided
Emez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
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$1,000+UndisclosedFreelancerNairobi, Kenya
Services provided
Founded in 2024, TideFlick, a small AI Agents company, is based in Nairobi, Kenya. Their services include AI Agents and Artificial Intelligence.
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$50,000+$200 - $300 / hr10,000+Nairobi, Kenya
Services provided
ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
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List of the Top 2 Kenya BPO Services
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$10,000+Undisclosed250 - 999Nairobi, Kenya
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Ability to deliver
25.3/40.016/20 Reviews6.3/10 Clients & Experience3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+< $25 / hr250 - 999Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+< $25 / hr1,000 - 9,999Nairobi, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
Undisclosed$25 - $49 / hr2 - 9Nairobi, Kenya
Ability to deliver
19.2/40.016.2/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+< $25 / hr250 - 999Nyeri, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed50 - 249Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
6.2/40.00/20 Reviews2.1/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Nairobi, Kenya
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr10 - 49Nairobi, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Nairobi, Kenya
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Nairobi, Kenya
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Nairobi, Kenya
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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