Top BPO Companies in Kenya

Ratings Updated: December 9, 2025

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

See All Locations (2)
View Profile Visit Website
TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

See all 16 projects
Reviews mention Proactive
The sentiment regarding TECHSPEED INC's proactivity is overwhelmingly positive. Clients highlighted their proactive communication and customer-first mindset, noting that the team anticipated potential issues and offered solutions before problems arose. One client specifically praised their ability to adapt quickly to shifting priorities and their commitment to quality and efficiency, describing the partnership as smooth and productive. Overall, feedback indicates a strong sense of reliability and responsiveness throughout the project.

Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their strong project management and responsiveness, with clients praising their high accuracy in data entry and effective customer service. One client noted a significant reduction in call escalations due to timely resolutions. Another emphasized their personalized approach, stating they felt valued despite being a smaller client. Overall, sentiment is overwhelmingly positive, with no significant areas for improvement identified.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

Was this helpful?

Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

See All Locations (2)
View Profile Visit Website
Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

See all 166 projects

20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of Remote CoWorker reflect a strong overall sentiment, emphasizing their efficiency and professionalism. Clients commend their responsiveness and ability to adapt to diverse tasks, with one noting a significant reduction in administrative workload, saving up to 15 hours weekly. Specific praise includes the seamless onboarding process and the high-quality candidates provided. Several clients highlighted improved operational efficiency and timely communication, indicating a high level of satisfaction and intention to continue working with the company.
Read 20 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
Read All Reviews

Was this helpful?

View projects from:

United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

View Profile Visit Website
Execo

4.9 12 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Verified

$10,000+

Undisclosed

250 - 999

Pune, India

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

See all 12 projects
Reviews mention Easy to work with
Clients consistently highlight Execo's ease of collaboration, noting their responsiveness and proactive communication. One client emphasized their 'super responsive' nature and described the team as 'easy to work with,' appreciating their ability to quickly understand business needs and optimize campaigns. Weekly meetings facilitated effective workflows, and the overall sentiment reflects a strong satisfaction with the partnership, with no reported areas for improvement.

Digital Marketing for Digital Asset Management Platform

5.0 Feb 7, 2023

Communications was always great and they are super responsive. Additionally, Aaron was always sensitive of our marketing budget and optimized our campaigns around how much we could spend. Lastly, the team was just so easy to work with and really understand how to work with clients.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
Read All Reviews

Select Industry to see insights

IT Services Software Healthcare Education Design Legal

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
Read All Reviews

Was this helpful?
View projects from:

United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English
View Profile Visit Website
Pettinsky

4.8 12 reviews

$1,000+

$50 - $99 / hr

2 - 9

Mombasa, Kenya

Services provided

10% Branding

10% Business Consulting

10% Corporate Training & Coaching +8 services

10% Customer Service Outsourcing

10% Graphic Design

10% IT Managed Services

10% IT Strategy Consulting

10% Search Engine Optimization

10% Web Development

5% E-Commerce Development

5% Other IT Consulting and SI

Pettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.

See all 12 projects
Reviews mention Communicative
Client feedback highlights Pettinsky's strong communication skills, with notable praise for their proactive and clear interactions. One client commended the founder's ability to understand their needs without excessive explanation, leading to a smooth collaboration. Another client appreciated the consistent updates and open communication channels throughout the project. Overall, the sentiment regarding Pettinsky's communicative approach is highly positive, indicating a solid foundation for client relations and project management.

Website Revamp & SEO for Digital Marketing & Branding Agency

5.0 Feb 6, 2024

We were impressed with their attention to detail, and very open communication channel with consistent updates on work progress.
Read Full Review

Website Blueprint for R&D Company

5.0 Oct 7, 2020

Their communication was definitely a highlight. Karisa connected really well with me. He understood what I was saying without me having to explain things excessively and that really stands out to me.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Pettinsky has received positive feedback across various industries, including Real Estate, Food & Beverage, Advertising & Marketing, Nonprofit, Media, Arts & Entertainment, Hospitality & Leisure, and Other Industries. Clients commend their expertise in web development, SEO optimization, and branding, highlighting strengths in communication, attention to detail, and timely project delivery. Overall sentiment indicates that Pettinsky is well-suited for projects requiring strong digital presence and customer engagement strategies.
Read All Reviews

Select Industry to see insights

Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry Hospitality & leisure

Was this helpful?

More responsive than most other service providers

Pettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Kenya (7) Pakistan (1)
View Profile
Featured

What are Featured Providers?

Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

See all 9 projects

0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Select VoiceCom highlights their exceptional organizational skills and responsiveness, with comments noting a communication turnaround within 24 hours. Clients appreciate their personalized approach and alignment with company values, which fosters a strong cultural fit. One client specifically praised the successful sourcing and hiring of a talented team, emphasizing Select VoiceCom's openness to suggestions and adaptability. Overall sentiment reflects high satisfaction with their services and no identified areas for improvement.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

See All Locations (1)

View Profile Visit Website

HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Kenya

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

See all 10 projects

1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
Read 1 Recent Review

Was this helpful?

Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
Read All Reviews

Select Industry to see insights

Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
Read All Reviews

Was this helpful?

More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Kenya

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

See all 10 projects
Reviews mention Unique expertise
Clients have praised Boldr. for their unique expertise in providing highly customized and adaptable support services. One client highlighted their exceptional level of personalization, noting that Boldr. demonstrated a deep understanding of their specific needs, which is uncommon among competitors. Another client emphasized Boldr.'s ability to integrate seamlessly with their systems and provide constructive feedback, enhancing overall performance. The overall sentiment reflects strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that consistently add value to our operations.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

Was this helpful?

View projects from:

United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

See All Locations (5)
View Profile Visit Website
TeleSky Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

80% Call Center Services

20% Back Office Outsourcing

TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
Read more

More responsive than most other service providers

TeleSky Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Nairobi, Kenya

City Park Dr Parklands
Nairobi, Kenya 00100
2 - 5

+254.709.370.000

See All Locations (1)

View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Techno Brain BPO-ITES

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Robotics Process Automation

5% Data Annotation Services

Techno Brain BPO-ITES is a call center company. They are in Nairobi, Kenya and have midsize team. They specialize in Call Center Services and Back Office Outsourcing.
Read more

Nairobi, Kenya

2nd Floor, Heritan House, Woodlands Road opposite DOD Headquarters, Hurlingham
Nairobi, Kenya 57666-00200
501 - 750

+2540738 770186

See All Locations (1)

View Profile
Nakama Tech

Not yet reviewed

$25,000+

< $25 / hr

1,000 - 9,999

Nairobi, Kenya

Services provided

25% AI Development

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Nakama Tech is a large AI company headquartered in Nairobi, Kenya and Quatre Bornes, Mauritius. The team specializes in Artificial Intelligence and Call Center Services.
Read more

Nairobi, Kenya

Embankment Plaza, 8th Floor, Longonot Road, Upper Hill
Nairobi, Kenya 00200
2001 - 5000

+254 111 000999

See All Locations (1)

View Profile
Amini Business Consulting

5.0 2 reviews

Undisclosed

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

50% Business Consulting

30% HR Outsourcing

20% Back Office Outsourcing

Amini Business Consulting specializes in organizational development, particularly in human resources and strategic planning. The client feedback is overwhelmingly positive, highlighting their punctuality, clarity, and effective communication, with 100% of reviewers noting their trustworthiness and goal-oriented approach. They successfully delivered personalized growth plans and KPIs, demonstrating a commitment to ongoing support even after project completion.

See all 2 projects

Industry Experience

Amini Business Consulting demonstrates notable expertise in the Healthcare industry, particularly in developing human resources and growth strategies for therapy centers. Clients commend their punctuality, responsiveness, and clear communication. The consulting firm successfully crafted personalized career growth plans and KPIs, leading to measurable outcomes. Overall sentiment is highly positive, indicating strong potential for partnerships in Healthcare, where their tailored approach and commitment to client goals stand out.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express high satisfaction with Amini Business Consulting's cost-effectiveness and value for money. One CEO noted their impressive ability to deliver tailored services, stating they provided 'achievable goals' and maintained strong communication throughout the project. The deliverables met all expectations, reinforcing the perception of good value. Overall, feedback indicates that the company aligns well with client needs and offers reliable, impactful solutions without any noted areas for improvement.
Read All Reviews

Was this helpful?

Nairobi, Kenya

Riverside
Nairobi, Kenya
2 - 5

+254708277114

See All Locations (2)

View Profile
Eminence Outsourcing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Nairobi, Kenya

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

5% Data Annotation Services

5% Document Digitization & Management

5% SMS Marketing

Eminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
Read more

Nairobi, Kenya

Mogotio Road
Nairobi, Kenya
31 - 40

+254721980385

See All Locations (1)

View Profile
Featured

What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kenya

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Proactive
Clients have consistently praised Connext Global Solutions for their proactive approach. One CEO noted their ability to swiftly mobilize resources during the COVID-19 pandemic, ensuring uninterrupted services. Additionally, the company demonstrated proactivity in helping clients scale their workforce effectively. Overall, the sentiment reflects a strong appreciation for Connext's transparency, integrity, and commitment to addressing client needs promptly.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

We have enjoyed working with Connext and have developed a deep relationship with the company. As with any business relationships we encounter obstacles. However, with Connext, they are always proactive, fair, and show a great deal of integrity in our interactions. When COVID hit, they were able to mobilize and get all the computers to our resources' homes so that there was no interruption in services. They have continued to be proactive in helping us add resources during the pandemic.
Read Full Review

Read All Reviews

Was this helpful?

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext highlight a strong positive sentiment among clients, noting effective call center services and general accounting outsourcing. Clients praised the team's impressive hiring process and strong communication, which facilitated a balanced workload and reduced complaints. One client remarked on the decrease in reservation mistakes, while another emphasized Connext's alignment with their company values. Areas for improvement include enhanced employee training, but overall, Connext is viewed as a reliable partner for business growth.
Read 2 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
Read All Reviews

Was this helpful?

Bogotá, Colombia

7c-51 Calle 139
Bogotá, Colombia 110121
151 - 200

See All Locations (5)
View Profile Visit Website
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Kenya

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

See all 9 projects
Reviews mention Transparent
Clients expressed a strong sentiment of transparency in their dealings with MarKam Solutions, noting 'open, transparent, direct communication' as a key strength. Feedback highlighted the company's ability to adapt quickly to changes and tailor solutions effectively, reflecting a deep understanding of client needs. One client specifically mentioned, 'They did the impossible to tailor a solution that covers our needs,' emphasizing the company's commitment to clear and honest communication throughout the project.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements demonstrate open, transparent, direct communication. Fast reaction, quick adaptation to changes. The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that work best for us.
Read Full Review

Read All Reviews

Was this helpful?

3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
Read All Reviews

Select Industry to see insights

Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

Was this helpful?

Sofia, Bulgaria

Campus X
Sofia, Bulgaria 1729
50 - 75

+359876122130

See All Locations (1)
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Timely
The sentiment regarding TDCX's timeliness is overwhelmingly positive. Clients consistently note their ability to meet deadlines and adapt quickly to project changes. For instance, one client highlighted TDCX's readiness for smaller projects, stating they are 'always on time or even ready upfront.' Another client emphasized their quick response to technical issues, minimizing disruptions. Overall, TDCX is recognized for their effective communication and proactive approach, which fosters a reliable partnership.

Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

Whenever we have a smaller project that needs to be executed, they’re always on time or even ready upfront. Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening.
Read Full Review

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)
View Profile Visit Website
The JITU Staffing

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Nyeri, Kenya

Services provided

20% Customer Service Outsourcing

20% Sales Outsourcing

15% Data Annotation Services +5 services

10% Back Office Outsourcing

10% Corporate Travel Management

10% Market Research

10% Procurement Support

5% Content Moderation Services

The JITU Staffing is a Customer Service Outsourcing company established in 2020. The company focuses on Customer Service Outsourcing and Sales Outsourcing.
Read more

Nyeri, Kenya

Naivas Building, Nyeri Mall Gakere Road 2nd Floor
Nyeri, Kenya 10100
201 - 250

(+254) 710 453 693

See All Locations (1)

View Profile
Adept Technologies Ltd

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

30% Call Center Services

15% AI Development

15% Customer Service Outsourcing +4 services

15% Data Annotation Services

10% Back Office Outsourcing

10% Document Digitization & Management

5% Architectural Design

Adept Technologies Ltd is a call center headquartered in Nairobi, Kenya. They offer Call Center Services and Artificial Intelligence.
Read more

Nairobi, Kenya

Blue Violet Plaza, Kamburu Drive
Nairobi, Kenya
151 - 200

+254742686006

See All Locations (1)

View Profile
Featured

What are Featured Providers?

Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Kenya

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 46 projects

13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the past six months, clients have consistently praised Big Outsource for their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows. One client noted a 30% improvement in project turnaround times, while another highlighted a 40% reduction in customer response times. Reviews frequently mention the reliability and initiative of their virtual assistants, fostering a sense of partnership rather than mere outsourcing. Some clients suggested enhancements like proactive tool recommendations, indicating room for growth despite overall satisfaction.
Read 13 Recent Reviews

Was this helpful?

Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

See All Locations (2)

View Profile Visit Website
Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Kenya

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

See all 22 projects
Reviews mention Well-organized projects
Clients have consistently praised Remote Team Solutions for their well-organized project management and reliability. One client highlighted their impressive organization and ease of collaboration, stating they are 'incredibly organized, reliable, and easy to work with.' Overall, the sentiment reflects a strong appreciation for their structured approach, contributing to increased productivity and customer retention, with only minor suggestions for improvement regarding ramp-up times.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with. We typically communicate through email and Microsoft Teams. I can also reach their CEO through the phone if I need to.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
Read All Reviews

Was this helpful?

View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

Torreón, Mexico

Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250
251 - 300

800-449-0189

See All Locations (1)
View Profile Visit Website
C&R Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

100% Call Center Services

C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
Read more

More responsive than most other service providers

C&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Kampala, Uganda

4th Floor DTB Centre Kampala Road P. O. Box 74895
Kampala, Uganda
1

256.414.237.504

See All Locations (2)

View Profile
Oasis Outsourcing

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Nairobi, Kenya

Services provided

40% AI Development

40% Back Office Outsourcing

20% IT Managed Services

Oasis Outsourcing, an AI development company, is headquartered in Nairobi, Kenya. The team specializes in Artificial Intelligence and Back Office Outsourcing.
Read more

Nairobi, Kenya

8 Parklands Rd
Nairobi, Kenya
76 - 100

+254 735 706 123

See All Locations (1)

View Profile
Bogner and Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services +1 service

25% Finance & Accounting Outsourcing (FAO)

Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
Read more

Nairobi, Kenya

23 Mogotio Road
Nairobi, Kenya
201 - 250

See All Locations (2)

View Profile
Open Horizons Co. Ltd.

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

35% Back Office Outsourcing

35% Finance & Accounting Outsourcing (FAO)

25% Document Digitization & Management +1 service

5% Employer of Record (EOR) Services

Open Horizons Co. Ltd. Is a Back Office Outsourcing company. Established in 2008, the team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more

Nairobi, Kenya

Syokimau - Katani Road
Nairobi, Kenya 00100GPO
10 - 15

+254722706668

See All Locations (2)

View Profile
Daproim Africa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Call Center Services

20% Market Research

20% Translation +2 services

10% Custom Software Development

10% Web Development

Phone answering service Daproim Africa specializes in Call Center Services and Market Research. They are located in Nairobi, Kenya.
Read more

Nairobi, Kenya

Mirage Building, Chiromo Lane, Westlands Road
Nairobi, Kenya 00100
41 - 49

+254.717.515.441

See All Locations (1)

View Profile
Ideon Limited

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nairobi, Kenya

Services provided

40% Accounting

40% Call Center Services

10% HR Consulting +1 service

10% Recruiting

Ideon Limited, a midsize Accounting company, is based in Nairobi, Kenya. Their services include Accounting and Call Center Services.
Read more

Nairobi, Kenya

Ideon Ltd. Silkwood Office Suite, 2nd Floor. Ngong Road
Nairobi, Kenya 00502
6 - 9

+254.205.145.800

See All Locations (1)

View Profile
NIT Studio Nairobi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

50% Back Office Outsourcing

50% Business Consulting

NIT Studio Nairobi is a Business Consulting and Back Office Outsourcing company launched in 2021. The team specializes in Business Consulting and Back Office Outsourcing and is in Nairobi, Kenya.
Read more

Nairobi, Kenya

Nachu Plaza. 15 Kiambere Road, Off Upper Hill Rd,Nairobi, Kenya
Nairobi, Kenya 00100
6 - 9

+254728349337

See All Locations (1)

View Profile
Impact Outsourcing Limited

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Nairobi, Kenya

Services provided

22% Back Office Outsourcing

20% IT Managed Services

20% Transcription +2 services

20% Translation

18% Customer Service Outsourcing

Midsize Back Office Outsourcing company Impact Outsourcing Limited, is in Nairobi, Kenya. Their services include Back Office Outsourcing and IT managed services.
Read more

Nairobi, Kenya

Westlands
Nairobi, Kenya
201 - 250

0768 219296

See All Locations (1)

View Profile
Horizon Contact Centers Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

60% Call Center Services

20% Finance & Accounting Outsourcing (FAO)

20% HR Consulting

Located in Nairobi, Kenya, Horizon Contact Centers Ltd is a midsize answering service company. The team provides Call Center Services and Finance & Accounting Outsourcing (FAO).
Read more

Nairobi, Kenya

Gateway Park, Mombasa Road
Nairobi, Kenya 00506
251 - 300

+254.206.987.000

See All Locations (1)

View Profile
WebMavs

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

35% Sales Outsourcing

30% Search Engine Optimization

25% Web Design +1 service

10% Low/No Code Development

WebMavs is a Nairobi, Kenya-based web design agency. They focus on Web Design and Sales Outsourcing and were established in 2020.
Read more

Nairobi, Kenya

Twentieth Century Plaza
Nairobi, Kenya 00400
2 - 5

+254759639524

See All Locations (1)

View Profile
Dynamic Systems

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

25% Call Center Services

25% Cybersecurity

15% Custom Software Development +3 services

15% Web Development

10% CRM Consulting and SI

10% Web Design

Cybersecurity company Dynamic Systems was launched in 2011. The team offers Cybersecurity and Call Center Services and is based in Nairobi, Kenya.
Read more

Nairobi, Kenya

Muchai Drive
Nairobi, Kenya
10 - 15

+254720736332

See All Locations (1)

View Profile
Reisen SEO Agency

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Back Office Outsourcing

20% Branding

20% Content Writing Services +2 services

20% Search Engine Optimization

20% Web Design

Reisen SEO Agency is a branding company established in 2023. The team provides Branding and Search Engine Optimization.
Read more

Nairobi, Kenya

Kijabe Street
Nairobi, Kenya 00100
6 - 9

+254714804532

See All Locations (1)

View Profile
Shupav Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nairobi, Kenya

Services provided

15% Branding

15% Public Relations

15% Sales Outsourcing +4 services

15% Social Media Marketing

15% Web Design

15% Web Development

10% Corporate Training & Coaching

Shupav Group, a small branding company, is based in Nairobi, Kenya. The team provides Branding and Public Relations.
Read more

Nairobi, Kenya

Applewood Adams, Suite 1111
Nairobi, Kenya
10 - 15

+254 711 120 435

See All Locations (1)

View Profile
Fusion Communication Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

80% Call Center Services

20% IT Managed Services

Fusion Communication Systems, a call center, offer Call Center Services and IT managed services. They were founded in 2007.
Read more

Nairobi, Kenya

Muchai Drive House no.47 Apartment 4
Nairobi, Kenya 00100
6 - 9

+254.722.422.051

See All Locations (1)

View Profile
Acorns Investment

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Nairobi, Kenya

Services provided

20% Accounting

20% Back Office Outsourcing

20% Business Consulting +2 services

20% Custom Software Development

20% Other Marketing

Other Marketing company Acorns Investment is in Nairobi, Kenya. Their services include Other Marketing and Custom Software Development.
Read more

Nairobi, Kenya

P.O. Box 3847-00506
Nairobi, Kenya 00506
50 - 75

+254 740 666 0265

See All Locations (1)

View Profile
Lance Alexander Communication LTD

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

50% Unified Communications Consulting & SI

30% IT Managed Services

20% Call Center Services

Founded in 2011, Lance Alexander Communication LTD is an unified communications consulting & SI company. Their team specializes in unified communications consulting & SI and IT managed services.
Read more

Nairobi, Kenya

Lance Alexander House Karen Dagoretti Road
Nairobi, Kenya 00100
6 - 9

+254.709.470.000

See All Locations (1)

View Profile
Sabertooth Marketing

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

Nairobi, Kenya

Services provided

20% Content Marketing

20% Graphic Design

20% Pay Per Click +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Sabertooth Marketing is a Content Marketing company established in 2020. The company focuses on Content Marketing and Search Engine Optimization.
Read more

Nairobi, Kenya

Ngong Road
Nairobi, Kenya
2 - 5

+254721461770

See All Locations (1)

View Profile
Pinnacle Consulting Group

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Nairobi, Kenya

Services provided

20% AI Development

20% CRM Consulting and SI

20% Call Center Services +2 services

20% Cloud Consulting & SI

20% Search Engine Optimization

Pinnacle Consulting Group is a small SEO company established in 2015. Their services include Search Engine Optimization and cloud consulting & SI.
Read more

Nairobi, Kenya

Kilimani Road
Nairobi, Kenya 00100
10 - 15

See All Locations (1)

View Profile
Kenya IT and Outsourcing Services - KITOS

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

50% Back Office Outsourcing

50% IT Managed Services

Back Office Outsourcing and IT managed services company Kenya IT and Outsourcing Services - KITOS was launched in 2012. The team provides Back Office Outsourcing and IT managed services.
Read more

Nairobi, Kenya

China Wu-yi Plaza, Apt B15, Galana Road
Nairobi, Kenya 00100
2 - 5

+254.725.097.917

See All Locations (1)

View Profile
Zypria

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Thika, Kenya

Services provided

15% Accounting

15% Back Office Outsourcing

15% Web Design +5 services

15% Web Development

10% Content Marketing

10% Email Marketing

10% Search Engine Optimization

10% Social Media Marketing

Web design agency Zypria is based in Thika, Kenya. They offer Web Design and Web Development and were launched in 2022.
Read more

Thika, Kenya

Uhuru Street
Thika, Kenya
151 - 200

+254 794 695936

See All Locations (1)

View Profile
Stelden EA Ltd

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% IT Managed Services

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% Customer Service Outsourcing

10% Cybersecurity

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Web Design

5% IT Strategy Consulting

Stelden EA Ltd is an ERP consulting and SI company. They are based in Nairobi, Kenya and have small team. Their services include ERP consulting and SI and IT managed services.
Read more

Nairobi, Kenya

8 Ruaraka Est. USIU Road
Nairobi, Kenya 54736 00200
6 - 9

0208566725

See All Locations (1)

View Profile
Data Centre (E.A)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Accounting

40% Back Office Outsourcing

Data Centre (E.A), a small Accounting company, is located in Nairobi, Kenya. Their services include Accounting and Back Office Outsourcing.
Read more

Nairobi, Kenya

TRV Plaza, Muthithi Road, Westlands
Nairobi, Kenya 00100
2 - 5

+254.202.061.531

See All Locations (1)

View Profile
DRO Digital Consultancy

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

20% AI Consulting

20% CRM Consulting and SI

20% Digital Strategy +3 services

15% Back Office Outsourcing

15% Search Engine Optimization

10% Email Marketing

Launched in 2019, DRO Digital Consultancy, a small Digital Strategy company, is based in Nairobi, Kenya and Tallinn, Estonia. Their team provides Digital Strategy and CRM consulting and SI.
Read more

Nairobi, Kenya

Kirawa Road
Nairobi, Kenya
2 - 5

+254739085342

See All Locations (2)

View Profile
Cidax Integrated

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Nairobi, Kenya

Services provided

15% CRM Consulting and SI

15% Cloud Consulting & SI

15% Digital Strategy +4 services

15% IT Strategy Consulting

15% Mobile App Development

15% Web Design

10% Call Center Services

Cidax Integrated is a small Digital Strategy company founded in 2020. Their team focuses on Digital Strategy and Web Design.
Read more

Nairobi, Kenya

Top Plaza
Nairobi, Kenya
6 - 9

+254708373630

See All Locations (1)

View Profile
BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

Chiyoda City, Japan

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
Read more

Nairobi, Kenya

The Green House, 3rd Floor, East Wing, Suite 14 Ngong Road
Nairobi, Kenya 01241
2 - 5

+254-782-111-221

See All Locations (7)

View Profile
Accurate Africa eServices Ltd

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

60% Call Center Services

20% Graphic Design

20% Market Research

Accurate Africa eServices Ltd is a Nairobi, Kenya-based call center company. Their services include Call Center Services and Market Research.
Read more

Nairobi, Kenya

View Park Twrs. Utalii Ln
Nairobi, Kenya 00100
1

+254.733.555.055

See All Locations (1)

View Profile
ADEC Kenya

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Athi River, Kenya

Services provided

50% Back Office Outsourcing

25% Call Center Services

25% Data Annotation Services

Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
Read more

Athi River, Kenya

Export Processing Zones Authority (EPZA)
Athi River, Kenya 00204
301 - 400

0785656473

See All Locations (2)

View Profile
Emez JIT Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Nairobi, Kenya

Services provided

60% Call Center Services

20% Custom Software Development

20% IT Strategy Consulting

Emez JIT Solutions is a small phone answering service located in Nairobi, Kenya. The team specializes in Call Center Services and Custom Software Development.
Read more

Nairobi, Kenya

Maddona Hse, Westlands Rd
Nairobi, Kenya 00100

+254.202.503.940

See All Locations (1)

View Profile
iSON Xperiences Ltd.

Not yet reviewed

$50,000+

$200 - $300 / hr

10,000+

Mount Edgecombe, South Africa

Services provided

100% Back Office Outsourcing

ISON Xperiences Ltd. Is a Back Office Outsourcing company. Headquartered in Dubai, United Arab Emirates and Mount Edgecombe, South Africa, the team offers Back Office Outsourcing.
Read more

Tema, Ghana

MTN Data Centre, Near DVLA, Tema Industrial Area
Tema, Ghana
401 - 500

233242548173

Tema, Ghana

3rd Floor, Adnan Heights, Harbor Roundabout
Tema, Ghana
401 - 500

See All Locations (18)

View Profile
Outsourcing Kenya Limited

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Nairobi, Kenya

Services provided

30% Call Center Services

70% Other

Outsourcing Kenya Limited is an answering service headquartered in Nairobi, Kenya. They specialize in Call Center Services.
Read more

Nairobi, Kenya

KCB Leadership Centre, Karen, P.O. Box 8134
Nairobi, Kenya 00100
1

+254.202.643.582

See All Locations (1)

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Kenya

List of the Top Kenya BPO Services

Reviews mention Professional

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Customer Service Outsourcing for Home Care Agency

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviewed 20 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Digital Marketing for Digital Asset Management Platform

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Website Revamp & SEO for Digital Marketing & Branding Agency

Website Blueprint for R&D Company

Industry Experience

Select Industry to see insights

Pettinsky is very responsive

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Select VoiceCom is responsive

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

HelpSquad is very responsive

Reviews mention Unique expertise

Customer Service Outsourcing for GPS Pet Tracker Provider

Industry Experience

Select Industry to see insights

TeleSky Limited is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Proactive

Staff Augmentation for Accounting Management Firm

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Transparent

Call Center Services & Customer Service for Cybersecurity Co

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Timely

Call Center Services for Luxury E-Commerce Company

BPO Services for E-Commerce Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 13 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Well-organized projects

Call Center Services for Pest Control Company

Average Project Cost Breakdown

What Clients Have Said

C&R Group is very responsive

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 2 Kenya BPO Services

Latest BPO Articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Why More Law Firms Are Leveraging BPOs

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Similar Categories