Top IT Managed Service Providers in Washington DC
Washington, DC isn’t just the nation’s capital—it’s a fast-growing tech corridor anchored by federal agencies, cybersecurity innovators, and a thriving startup scene in neighborhoods like NoMa and Navy Yard. For organizations that rely on uninterrupted networks and stringent compliance, partnering with a trusted managed service provider (MSP) is mission-critical.
Clutch helps you cut through the noise by featuring only MSPs with verified client reviews, detailed service portfolios, and transparent pricing. Use our filters to sort by hourly rate, industry focus, or company size and quickly find the right fit for your IT environment.
For a broader view, explore the global Top IT Managed Service Providers, or compare nearby talent in Baltimore and Arlington.
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Washington, DCServices provided
See all 13 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. With overwhelmingly positive feedback, over 90% of reviewers commend their responsiveness, speed, and effective IT solutions. Clients consistently highlight their adaptability to diverse business needs and the quality of their services, while a few suggest improvements in billing and response time efficiency.
$50,000+$50 - $99 / hr50 - 249Serves Washington, DCServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves Washington, DCServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves Washington, DCServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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$5,000+Undisclosed10 - 49Washington, DC
Services provided
Vortex is an IT managed services company launched in 2019. The company provides IT managed services and Cybersecurity, and is small.
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$5,000+$150 - $199 / hr50 - 249Alexandria, VA
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MindPoint Group, LLC is a Cybersecurity company. They are headquartered in Alexandria, Virginia. Their team focuses on Cybersecurity and Custom Software Development.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Washington, DCServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves Washington, DCServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Washington, DCServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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$10,000+$25 - $49 / hr50 - 249Fairfax, VA
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Apex Consultant, an IT managed services company, was launched in 2017. The team provides IT managed services and IT strategy consulting.
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$1,000+Undisclosed10 - 49Chantilly, VA
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See all 1 projectsTCB is a Managed IT Services provider specializing in IT Support Services and IT Management. Their clients, like a small bakery, appreciate their expertise in data recovery and cybersecurity, with 100% of reviewers praising their timely response and ability to restore crucial data. TCB's team is recognized for effective communication and establishing robust data protection measures, ensuring business continuity.
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$50,000+$150 - $199 / hr1,000 - 9,999Herndon, VA
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See all 2 projectsTrianz is a data management and consulting company specializing in data warehousing, business intelligence, and strategic data roadmaps. Their reviews highlight a strong reputation for expertise, with 100% of clients expressing satisfaction with their professionalism and ability to handle complex projects. While noted as being on the expensive side, clients emphasize the value of their experienced team and flexible project management.
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$10,000+$100 - $149 / hr50 - 249McLean, VA
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EWay Corp is a cloud consulting & SI company. They were established in 2007 and focus on cloud consulting & SI and Web Development.
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UndisclosedUndisclosed50 - 249Washington, DC
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Launched in 2003, HILLTOP CONSULTANTS, INC. Is an IT managed services and IT strategy consulting company. The firm focuses on IT managed services and IT strategy consulting, and is midsize.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Washington, DCServices provided
See all 14 projectsITGix is a Managed IT Services provider specializing in IT Management and Outsourced IT Support, particularly in areas such as infrastructure design, AWS cloud operations, and DevOps architecture. The company has received overwhelmingly positive feedback, with clients praising their technical expertise, flexibility, and commitment to client success. Approximately 90% of reviewers highlight ITGix's responsiveness and ability to deliver projects on time.
UndisclosedUndisclosed50 - 249Serves Washington, DCServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves Washington, DCServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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UndisclosedUndisclosed50 - 249Washington, DC
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Compass Solutions, LLC, an IT managed services company, was founded in 2004. The midsize team specializes in IT managed services and Staffing.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Ciracom is an IT managed services company. Headquartered in Alexandria, Virginia, the team offers IT managed services.
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Featured
What are Featured Providers?
$10,000+Undisclosed250 - 999Serves Washington, DCServices provided
IBM i and Microsoft Systems, Reimagined for Tomorrow. Innovators in AI-powered IT modernization, Fresche manages and maximizes the value of IBM i and Microsoft business-critical systems. Our
Read moreUndisclosed$200 - $300 / hr50 - 249Serves Washington, DCServices provided
See all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
$5,000+Undisclosed1,000 - 9,999Serves Washington, DCServices provided
See all 22 projectsSikich is a Managed IT Services provider offering outsourced IT support and management solutions. Reviews for Sikich are overwhelmingly positive, with approximately 100% of feedback highlighting their proactive approach, responsiveness, and ability to handle complex IT challenges. Clients consistently commend their thorough communication and seamless project execution, with many appreciating their expertise in Microsoft infrastructure and network security.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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IDEATECH Associates is an IT managed services company established in 1982. The company offers IT managed services.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Computer & Cellular is an IT managed services company. The Alexandria, Virginia-based agency was established in 2006. Their services include IT managed services.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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IT managed services company Alpha Networks Support Services is based in Alexandria, Virginia. They offer IT managed services.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Based in Alexandria, Virginia, LapFix is an IT managed services company. Founded in 2005, the team specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Astra Computer is a small IT managed services company. Launched in 2017, the team offers IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Launched in 1990, ABC Computers Repair is a small Alexandria, Virginia-based IT managed services company. Their team focuses on IT managed services.
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UndisclosedUndisclosed2 - 9Alexandria, VA
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Based in Alexandria, Virginia, Advanced 2000 is a small IT managed services company. The team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Alexandria, VA
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IT managed services company GuROO was established in 2010. Headquartered in Alexandria, Virginia, the team provides IT managed services and IT strategy consulting.
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UndisclosedUndisclosed50 - 249Alexandria, VA
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Spinvi, an IT managed services company, was founded in 2011. The midsize team focuses on IT managed services.
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UndisclosedUndisclosed250 - 999Vienna, VA
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Credence Dynamo Solutions LLC, an IT managed services company, was launched in 2019. The team offers IT managed services and Enterprise App Modernization.
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UndisclosedUndisclosed2 - 9Washington, DC
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IT managed services company T Solutions, LLC focuses on IT managed services and Custom Software Development. They were launched in 2014.
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UndisclosedUndisclosed250 - 999Springfield, VA
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RIVER BRIDGE TECHNOLOGY, INC. Is an Accounting and IT managed services company. They focus on Accounting and IT managed services and are in Springfield, Virginia.
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UndisclosedUndisclosed10 - 49Washington, DC
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Client First Technologies, LLC is an IT managed services company. The agency is based in Washington, District of Columbia. Their services include IT managed services and Enterprise App
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UndisclosedUndisclosed10 - 49Arlington, VA
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Launched in 2002, Stealth - ISS Group Inc, a small IT managed services company, is in Arlington, Virginia. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Arlington, VA
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Syneren Technologies Corporation is a cloud consulting & SI and IT managed services company. Their team is based in Arlington, Virginia and provides cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed2 - 9Beltsville, MD
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Truth Technology, Inc is an IT managed services company. Based in Beltsville, Maryland, their team offers IT managed services and Enterprise App Modernization.
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UndisclosedUndisclosed2 - 9Upper Marlboro, MD
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IMS Consulting Services is an IT managed services company. Founded in 2013, the team offers IT managed services.
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UndisclosedUndisclosed1,000 - 9,999Springfield, VA
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Bowhead Family of Companies is a Cybersecurity and IT managed services company. Their team is headquartered in Springfield, Virginia. The company specializes in Cybersecurity and IT managed
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UndisclosedUndisclosed10 - 49Tysons, VA
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AQIWO, Inc., an IT managed services company, is based in Tysons, Virginia. They specialize in IT managed services and Business Consulting.
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UndisclosedUndisclosed50 - 249Washington, DC
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CEXEC INC is an IT managed services company. The Reston, Virginia-based team provides IT managed services and Business Consulting.
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UndisclosedUndisclosed50 - 249McLean, VA
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Established in 2007, Peridot Solutions is a midsize McLean, Virginia-based IT managed services company. Their services include IT managed services and Custom Software Development.
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UndisclosedUndisclosed10 - 49Clinton, MD
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Norbeck Technologies is an IT managed services company based in Clinton, Maryland. They focus on IT managed services and Business Consulting.
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UndisclosedUndisclosed50 - 249Falls Church, VA
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Sierra7, Inc. Is a Falls Church, Virginia-based IT managed services company. Established in 2009, the team provides IT managed services and Web Development.
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UndisclosedUndisclosed2 - 9Vienna, VA
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Launched in 1998, Amaram Technology Corporation is an IT managed services company. The small team offers IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed250 - 999Washington, DC
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K2 Services is a midsize IT strategy consulting and IT managed services company. Established in 1985, the team specializes in IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Falls Church, VA
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IT managed services company eAsset Solutions LLC was launched in 2006. The small team focuses on IT managed services.
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$1,000+$100 - $149 / hr2 - 9Silver Spring, MD
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Launched in 2019, Techsensus, a small other IT consulting and SI company, is in Silver Spring, Maryland. Their services include other IT consulting and SI and IT managed services.
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$1,000+$100 - $149 / hr2 - 9Springfield, VA
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Kola Systems is a Cybersecurity company. They are based in Springfield, Virginia and have small team of experts. Their services include Cybersecurity and IT managed services.
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$1,000+$50 - $99 / hr2 - 9Springfield, VA
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Phone System Global is an IT strategy consulting company. The team is based in Springfield, Virginia, and their services include IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Arlington, VA
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Eminent IT LLC is an Enterprise App Modernization company. Based in Arlington, Virginia, the company was launched in 2009. Their services include Enterprise App Modernization and IT managed
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UndisclosedUndisclosed250 - 999Vienna, VA
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Launched in 2004, M & J Engineering, P.C. Is a Commercial Development company. The firm offers Commercial Development and IT managed services.
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UndisclosedUndisclosed50 - 249Falls Church, VA
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Cloud consulting & SI company Molbeetech was launched in 2020. The midsize team focuses on cloud consulting & SI and Cybersecurity.
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$1,000+$150 - $199 / hr50 - 249Herndon, VA
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See all 1 projectsVector Choice is an IT management and organizational security company, known for implementing effective policies that assist clients in compliance with security requirements. Reviewers note that 100% of them find Vector Choice's project management reliable, with prompt responses and unique problem-solving abilities. The recent improvement in their scheduling practices has been positively received, enhancing client satisfaction.
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UndisclosedUndisclosed50 - 249Vienna, VA
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MicroHealth is a midsize IT managed services company. They focus on IT managed services and Application Testing and were founded in 2011.
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UndisclosedUndisclosed10 - 49Washington, DC
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Established in 2008, GRS Technology Solutions is a cloud consulting & SI company. The small team focuses on cloud consulting & SI and IT managed services.
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$5,000+$25 - $49 / hr10 - 49Sterling, VA
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See all 1 projectspalmiq is an app development company renowned for its competitive pricing and efficient delivery. They excel in design and development, particularly in user interface creation for digital applications. Feedback is overwhelmingly positive, highlighting their attention to detail and ability to meet and exceed expectations, with 100% of reviewers expressing satisfaction with their services.
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UndisclosedUndisclosed2 - 9Bethesda, MD
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Based in Bethesda, Maryland, NITOR INC is an IT managed services company. They specialize in IT managed services and Enterprise App Modernization.
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UndisclosedUndisclosed10 - 49Washington, DC
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Community IT Innovators, Inc. Is an IT managed services and Cybersecurity company founded in 1993. Their services include IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Alexandria, VA
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Founded in 2000, Infiniti Information Solutions is a small IT managed services and HR Consulting company based in Alexandria, Virginia. Their team focuses on IT managed services and HR Consulting.
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UndisclosedUndisclosed10 - 49Washington, DC
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DarDan Global Technologies, an IT managed services and Business Consulting company, was founded in 2017. The team focuses on IT managed services and Business Consulting.
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UndisclosedUndisclosed10 - 49Falls Church, VA
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Dynamic Pro Inc, DPI, an IT managed services and Business Consulting company, was established in 2006. The small team focuses on IT managed services and Business Consulting.
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List of the Top 15 Washington DC IT MSPs
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$5,000+$150 - $199 / hr250 - 999Cranbury, NJ
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
75% IT Managed Services25% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
38.1/40.018.8/20 Reviews9.5/10 Clients & Experience9.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr50 - 249Washington, DC
Ability to deliver
35.9/40.016.6/20 Reviews10/10 Clients & Experience9.3/10 Market PresenceService focus
70% IT Managed Services30% Other -
$10,000+$100 - $149 / hr10 - 49Washington, DC
Ability to deliver
34.6/40.016.6/20 Reviews9.3/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
30.5/40.016.2/20 Reviews5.7/10 Clients & Experience8.6/10 Market PresenceService focus
80% IT Managed Services20% Other -
$5,000+Undisclosed1,000 - 9,999St. Louis, MO
Ability to deliver
29.5/40.018.4/20 Reviews2.4/10 Clients & Experience8.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+$150 - $199 / hr250 - 999Washington, DC
Ability to deliver
28.2/40.016.2/20 Reviews3.1/10 Clients & Experience8.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
27.9/40.016.6/20 Reviews1.9/10 Clients & Experience9.4/10 Market PresenceService focus
70% IT Managed Services30% Other -
$1,000+$200 - $300 / hr250 - 999Alexandria, VA
Ability to deliver
27.7/40.016/20 Reviews5.8/10 Clients & Experience6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+Undisclosed50 - 249Oxon Hill, MD
Ability to deliver
35.4/40.017/20 Reviews9.9/10 Clients & Experience8.5/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$25 - $49 / hr250 - 999Washington, DC
Ability to deliver
34.3/40.017.4/20 Reviews10/10 Clients & Experience6.9/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$100 - $149 / hr10 - 49Washington, DC
Ability to deliver
26.4/40.016.2/20 Reviews2.8/10 Clients & Experience7.4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr2 - 9Arlington, VA
Ability to deliver
31/40.015.8/20 Reviews8.6/10 Clients & Experience6.5/10 Market PresenceService focus
15% IT Managed Services85% Other -
UndisclosedUndisclosed1,000 - 9,999Rockville, MD
Ability to deliver
26/40.020/20 Reviews1.4/10 Clients & Experience4.6/10 Market PresenceService focus
15% IT Managed Services85% Other -
$10,000+$150 - $199 / hr50 - 249Arlington, VA
Ability to deliver
26.8/40.016.2/20 Reviews4.9/10 Clients & Experience5.7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$10,000+$100 - $149 / hr50 - 249McLean, VA
Ability to deliver
27.6/40.016.4/20 Reviews5.5/10 Clients & Experience5.7/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$150 - $199 / hr10 - 49Fairfax, VA
Ability to deliver
21/40.015.2/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
$25,000+Undisclosed10 - 49Washington, DC
Ability to deliver
25.3/40.015.6/20 Reviews2.7/10 Clients & Experience7/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+$150 - $199 / hr10 - 49Falls Church, VA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+$150 - $199 / hr10 - 49Washington, DC
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+$25 - $49 / hr250 - 999Alexandria, VA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
UndisclosedUndisclosed2 - 9Washington, DC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
80% IT Managed Services20% Other -
$1,000+$100 - $149 / hr50 - 249Forest Heights, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+Undisclosed2 - 9Alexandria, VA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% IT Managed Services -
$50,000+Undisclosed250 - 999Washington, DC
Ability to deliver
8.3/40.00/20 Reviews0/10 Clients & Experience8.3/10 Market PresenceService focus
20% IT Managed Services80% Other -
$1,000+Undisclosed50 - 249Reston, VA
Ability to deliver
26/40.016.2/20 Reviews2.1/10 Clients & Experience7.7/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$150 - $199 / hr10 - 49Bethesda, MD
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr10 - 49Alexandria, VA
Ability to deliver
9.9/40.00/20 Reviews1.8/10 Clients & Experience8.1/10 Market PresenceService focus
25% IT Managed Services75% Other -
$10,000+$50 - $99 / hr50 - 249Reston, VA
Ability to deliver
31.8/40.017/20 Reviews8.7/10 Clients & Experience6.1/10 Market PresenceService focus
10% IT Managed Services90% Other
Washington DC IT Managed Services FAQs
Local MSPs understand the region’s unique blend of government regulations, stringent data-handling mandates, and fast-paced lobbying cycles. A Washington DC-based partner can:
- Navigate federal compliance frameworks such as FISMA and FedRAMP faster than a distant provider.
- Offer on-site support within hours across the DMV (DC, Maryland, Virginia) metro—crucial for hardware emergencies.
- Leverage relationships with area data centers in Ashburn’s “Data Center Alley” for low-latency hosting and backup.
- Align service hours with federal and contractor schedules, reducing downtime during critical legislative periods.
Pricing varies thanks to several key factors such as project scope, level of customization, and number of devices. Most MSPs based in Washington DC bill:
- $150 – $225 per user, per month for all-inclusive support (monitoring, help desk, patching, cybersecurity).
- $125 – $175 per device, per month for server or network management.
- Project-based migrations (e.g., Microsoft 365, AWS) often range from $10,000 – $50,000 depending on data complexity and compliance needs.
Proximity to high-security facilities and higher labor costs mean DC rates trend 10–15% above the national average, yet many firms offset this with government contracting expertise and faster response times.
While MSPs here tackle diverse sectors, the following dominate their portfolios:
- Federal and state government contractors
- Non-profits and NGOs headquartered near Capitol Hill
- Legal and lobbying firms requiring strict confidentiality
- Financial-services outfits regulated by FINRA and SEC
- Healthcare associations and telehealth startups adhering to HIPAA
Specialized practices also support think tanks, higher-ed institutions like Georgetown University, and cybersecurity boutiques clustered in Crystal City.
- Verify active clearances or compliance certifications (CMMC, ISO 27001).
- Request local case studies—successful 24/7 support for a K Street law firm, for example.
- Compare SLAs—look for sub-15-minute response times and on-site visits within four hours.
- Assess toolsets (RMM, SIEM, ticketing) to ensure smooth integration with your current stack.
- Read Clutch reviews for candid feedback on communication, transparency, and measurable results.
It’s easy to feel overwhelmed by the options when navigating the market. Clutch prepared vetted directories and data-driven resources to help you make an informed decision.
- Vague familiarity with FedRAMP or CMMC despite advertising “government expertise.”
- No local engineers—outsourcing Level-1 support offshore can delay urgent fixes.
- SLAs with limited after-hours coverage (Congress rarely keeps 9-to-5).
- One-size-fits-all pricing that ignores your agency’s compliance or scalability needs.
- Reluctance to provide references from DC-area clients citing security concerns—experienced MSPs know how to share sanitized success stories without breaching NDAs.
Finding a trustworthy, capable, and proven partner is essential to ensuring a smooth partnership. Make sure to spot and avoid these warning signs right away.