Wagepoint

Simple, fast, and friendly online payroll software

Made for: 

Small (fewer than 100 employees) American and Canadian businesses that need automated, cloud-based payroll solutions.

Not for: 

Medium-large businesses that also need more comprehensive HR, time & attendance, and benefits administration.

Example customers: 

Vidyard

Four Horsemen Comics and Gaming

Mixergy

Vendeve

Plum.io

Fresh Restaurants

Zoup!

Biklops

Pricing

 
30-day free trial
 
$22-220/payroll
  • $20 base fee + $2/employee, per payroll period
  • Includes 10 state/local taxes (if more, $2 per additional payee)
  • No contracts

Product Demo

Features

Payroll & Taxes

Payroll:
  •  Payment Processing
  •  Direct Deposit
  •  Check Printing
  •  Payroll Reports
Taxes:
  •  Filing/Management
  •  W-2 Preparation
  •  Deductions

Time/Labor & Benefits

Time/Labor:
  •  Attendance
  •  Hours Tracking
  •  PTO Accrual
Benefits:
  •  Healthcare
  •  Retirement Plans
  •  Bonuses

Integration & Access

Integration:
  •  Banks
  •  HR & Recruiting
  •  Accounting
Access:
  •  Employee Self Service
  •  Multi-Country Compatibility
  •  Mobile App Available

Support

Contact:
  •  Phone
  •  Online Chat
  •  Email
  •  Certified Expert Help
  •  24/7 Access
Online Resources:
  •  FAQs
  •  Forums
  •  Demos & Tutorials

Wagepoint is fully-automated cloud-based payroll software that is built just for small businesses and startups across North America. All the features you need to pay your employees and contractors while staying compliant with government regulations is included in one simple plan. 

Reviews of Wagepoint

Very Affordable & Helpful Payroll for Comics/Gaming Store

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Ron Davis
Owner of Four Horsemen Comics
 
$0 - $50/mo. spend

"Wagepoint is very responsive, customer-friendly, and customer service-oriented. Anytime that I've had any kind of feature requests, they’ve taken it into consideration and usually implement it."

Recommendations: 

The user is a small gaming and comic books store that needed a quicker and more affordable payroll solution than the previous one. The user is impressed by how much time is saved with Wagepoint and particularly appreciates their taking care of all the tax filing.

Background

Introduce your business and what you do there.

Four Horsemen Comics and Gaming does retail trade of comics, board games, card games, accessories, and anything that goes along with pop culture.

What was the business challenge you were facing that initiated the need for this software?

We’re a small company. It’s just me that runs it, and I actually have a full time day job, so time for me is the most precious thing that I have. When I would sit down to do payroll using QuickBooks, it would still take me a couple hours to go through timesheets and write checks, not to mention the tax liability stuff, which I didn’t understand and still don’t. That’s all black magic to me, and I would much rather avoid that.

When Wagepoint came along, they were like “Hey, we can do all of this for you.” Like I said, it used to take me about two hours to process payroll; I just did payroll today, and it took me about 30 seconds. It is probably the single best thing that I’ve done for this company in terms of time-saving.

Solution

How does your company implement this software?

The part that we’re using is the component called Track. That’s what the employees use to record their time. Then, when it comes time to actually do the payroll, I’m using the main Wagepoint site to import those hours. It does all the calculations. Also, the thing that I kept getting asked about from my employees was direct deposit, which is another thing that Wagepoint takes care of. It’s just me who is administering this software.

Was your company considering other software? Why this one?

I’m cheap, so I’m the kind of guy that goes out and researches a thousand different ways to do something. I really did a lot of research into this. I contacted my bank for direct deposits and other stuff, and they wanted literally hundreds of dollars to do it all. Not only that, all the tax filing stuff was still on me. Nobody would take that liability at all.

I had probably three or four companies come in and give me a little song-and-dance, and it always came down to the bottom line: how much is this going to run me? As soon as they said, “Oh, it’s only $200 a week” I’d say “Thanks for coming in; see you later.” Where I’m at with Wagepoint for the services that I’m getting, I really can’t believe that it is as affordable and easy to do as it actually is.

On an annual or monthly basis, how much does your company spend to utilize the software?

Per month, maybe $30 or $40. It’s insanely cheap. It came down to dollars per employee for processing, so it fluctuates based on the number of people we’ve got, but generally it’s not that bad.

When did you begin using the software?

I started using Wagepoint in January of 2013. I have different companies emailing me asking to switch; the first thing I do is send them the services that I’m getting and the rate that I’m paying, and every single one of them without fail say “Well, we can’t touch that; thanks for your time.” It cuts their sales pitch down to nothing.

Features

Were there any software features or tools that really impressed you?

All of it. When I first started, there wasn’t a timeclock component. The employees would still enter their time in, and I would crunch those numbers and then stick them into Wagepoint. It would do all the math and cut the checks and all that stuff. That was a great timesaver, but whenever they implemented the time punching as well, it became the total package, and I love it.

Looking back, are there any areas of the software upon which you feel could be added or improved?

Every time I’ve either had a problem or an idea such as “Hey, you know what would be really cool when I’m editing timesheets? If I could click a button and actually edit it right there,” Wagepoint will then notify me a couple of weeks later saying “Here is this feature we just rolled out.” Wagepoint is very responsive, customer-friendly, and customer service-oriented. Anytime that I've had any kind of feature requests, they’ve taken it into consideration and usually implement it.

Have you had to interact with the platform's support team or reference their support resources?

They’ve been amazing. I’m sure I have a red flag beside my name when I call in to those guys because of all my mistakes. Since they’ve taken all the guesswork out of payroll and made it so blindingly easy, I’m always thinking that I can quickly fix something later. But then I’ll forget to do it, and then I have to contact Wagepoint. That’s pretty much the only real interaction that I have with Wagepoint at this point; it’s when I mess something up.

Do you have any recommendations for people considering use of the software?

If someone was considering Wagepoint, I would ask why they’re not using it already. It’s made for small companies like mine, with a handful of employees. If there are any other businesses like this one where just one or two people run the show, Wagepoint takes all the headaches away. I sleep so much better at night knowing that they’re doing all the tax filing, they’ve got the direct deposit stuff down, and I don’t have to mess with any of that. I’m a huge fan of this product, and I will scream it from the top of the rooftops for as long as I can.

 
Entertainment/Gaming
 
2-10 employees
 
Morgantown, West Virginia

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Absolutely.
Overall rating: 
5

Enjoyable & Reliable Payroll for Applicant Hiring Solution

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Caitlin MacGregor
CEO/Co-Founder of Plum.io
 
$51 - $250/mo. spend

"There is no other company that has Wagepoint's customer support. Hands down, it is the best customer support I've encountered."

Recommendations: 

The user is an applicant screening/hiring software provider that wanted to switch out of their cumbersome payroll solution. The user particularly appreciates how automated and timely the processing is, as well as the genuine customer support. Wagepoint is highly recommended to others.

Background

Introduce your business and what you do there.

Plum.io is a software-as-a-service platform that uses cutting-edge behavioral science to match job seekers with employers’ unique role and company culture. Eighty-nine percent of failed hires are due to attitude; only eleven percent are due to skill. We’re quantifying attitude at the very beginning of the hiring process before you even pick up a résumé.

I’m the CEO and co-founder.

What was the business challenge your clients were facing that initiated the need for this platform?

We were previously using Ceridian for our payroll, and I wanted to tear my hair out every two weeks. It was excruciatingly outdated, painful to use, cumbersome, and overly complex; it required a lot of manual steps. Every time I went to use it, I was incredibly frustrated, so I was trying to find something that gave me an automated, easy-to-use process. I also wanted something that could give my employees a similar updated experienced that represented the type of company we were, rather than this junky, old-school, frustrating process. You want people to be paid and have a good experience, not get bogged down by an outdated software.

Solution

How does your company implement this platform or software?

For administration, I let my bookkeeper pretty much do it, but I have access at any time and can make changes. What I find is that everything is automated, so I have been able to say: “This is what I want to happen every two weeks for pay,” and it just happens. I don’t have to go in and approve every single time; it can automatically approve.

The other thing is that when holidays happen, I get a notice saying, “Hey, you need to go in now and approve a day early to make sure that you don’t miss payroll,” and that’s huge. I had been late on a few days of payroll because of holidays when I was using Ceridian; now, I am never late with paying my employees because of holidays.

Anytime I have a problem, I just shoot an email or pick up the phone. Within seconds, I have a customer service rep that has fixed my problem for me. It’s often just because I’m too lazy to go into the system and do it myself. I know that it’s faster to call them, and Wagepoint will do it for me. They give me the nicest customer support I’ve ever had.

My bookkeeper will go in and set up a new payee, and it’s a very simple process. Because I’m paying my bookkeeper, it costs next to nothing to set it up. I know that if I called Wagepoint, they would just do it for me if I wanted to. When I’ve done it myself, it’s incredibly seamless and easy to do. All of my employees get a notice when it’s payday; they can go in, check their stuff, print any paystubs they need, and get reports. I go in when I need reports for different things.

I would say the other function I use is the reporting, which is very valuable to me. Because we’re in technology, we have to do the SR&ED [Scientific Research and Experimental Development] tax credits. We also have an accounting firm that does our year-end. I’ve also just been able to add additional users. When it’s end-of-the-year tax time or claim time, I just automatically add them as users, and they can go in and get all the information they want self-serve, which I find incredibly valuable.

Was your company considering other platforms? Why this platform?

I wasn’t really interested in something that was made over 15 years ago; so much has changed from the technology standpoint. I wanted something that was very easy for me and my bookkeeper to use, and a beautiful easy-to-use solution for my employees. It literally is the difference between me pulling out my hair before and me having a huge smile across my face now.

I enjoy using it. I enjoy the user interface, and I know that when my employees go in and look at it, it’s such an easy experience for them. I think ease of use, customer service, not missing a payday because of holidays, and not having to go in and do something every two weeks, are the top benefits for me. Wagepoint is great on every level. Also, it’s a no-brainer on how cost-effective it is.

On an annual or monthly basis, how much does your company spend to utilize the platform?

I don’t remember the exact price point that we’re doing, but it’s around six dollars per employee per pay cycle. The nice thing is how transparent they are about pricing. You go on their site, you put in the number of employees you have, and their little slider tells you what you’ll be charged. I know that when I did comparative research on what others charge or what it would be to pay a bookkeeper to do our own direct deposits and things like that, I found that Wagepoint is basically either the same cost or less. I didn’t see anything that was going to be cheaper because I would’ve had to be paying somebody to manually do a lot of that work.

People use Wave Accounting to do direct deposits and things like that, and maybe the per-deposit is slightly less, but somebody manually has to go in and do a bunch of that work. Because it’s so automated, I didn’t find anything cheaper than Wagepoint. Cost per unit is often the same price or cheaper; the actual time saving makes it significantly less expensive than other products. I saved so much time and, indirectly, money moving from Ceridian to Wagepoint. If I was spending two hours a month on Ceridian versus near-zero time now, that’s a huge savings in itself.

I think it’s been over two years since we switched to Wagepoint. I would never move away from Wagepoint. Any chance I get, I tell people that they should be using it. I really don’t think that there’s any company too small to start using it because this is one of the most important things you can do at your company. The sooner you automate and streamline payroll, the more problems you can avoid. Even if you only have a couple employees, do you really want them to have to wait until after a holiday weekend to get paid just because you forgot to pre-approve the payroll? That’s just unacceptable. That’s the kind of stuff that was happening when I was on Ceridian.

When you’re just a small few-person team, your time is so precious; do you have time to be tripping over a legacy product? I don’t think that there’s any company too small to use it. I think that it pays for itself ten times over. I tell everybody to use it. I don’t know what range they’re doing right now, like if they stop at 50 or 100 employees; but to me, until you’re going with somebody at the next level because you need a whole bunch of other tools, I would be using this up until the time I had 100 employees, for sure. It doesn’t make sense to switch to anything else.

Features

Were there any software features or tools that really impressed you?

I don’t miss a payday because of a holiday, I don’t have to go in and approve payroll every two weeks, and my employees can log in to see their stuff and have a beautiful, simple experience at their fingertips. These are the best features for me.

Looking back, are there any areas of the software upon which you feel could be added or improved?

It’s intentional, but when you create a new employee and add an employee into the system, it doesn’t automatically invite that employee to Wagepoint because that employee may not be starting for a while. It’s a very simple thing, but I think that they should automate an invitation to sign up for your Wagepoint account when your first payroll was processed. This is just in case you haven’t done it yourself or if we haven’t sent out the invite, but it would mean that I wouldn’t have to log back in. It’s something so small, and there’s a really big reason why they kept it the way they have.

I just recently gave them the feedback. Because they’re so agile and can develop so quickly, I’m sure that’s something that they’ll implement based on customer feedback pretty quickly. There are no red flags.

I wish my healthcare benefits were as simply run as my payroll is through Wagepoint. I wish they were doing more things. They help me with payroll, could they now help me with extended benefits? This is the type of experience I want to have, and I don’t have that experience because all the other companies are so outdated. I wish they did things other than payroll, because theirs would be the gold standard for how you interact with customers and employees.

Have you had to interact with the platform's support team or reference their support resources?

There is no other company that has Wagepoint's customer support. Hands down, it is the best customer support I've encountered. I really feel like Wagepoint is more concerned about my business success than their own. They will do whatever it takes to make sure that I’m happy, even if that means they are spending more time helping me, which doesn’t help them earn additional revenue.

Normally, as a company, you have to calculate every person-hour you use to support a company, but Wagepoint doesn’t care about that. They care about me having the best experience and making sure my problems are solved. They know how important payroll is, and they want to make sure that it’s successful at my company. They really feel like an extension of my own company.

If you ask an employee to do something, they’re going to do it because it’s their job and you’re their boss. That’s not always the case when you work with a vendor, but it really feels like when I pick up the phone and talk to Troy, Troy is not concerned about Wagepoint at that moment; he’s concerned about making sure that we have everything that we need to be successful. It’s just incredible. I really feel like they’re on our side, on our team, and our success as a team is the thing that they care about the most. It’s just the best customer service of any product I’ve ever used, hands down.

Do you have any tips or recommendations for people considering this platform?

This is what I tell others when I’m promoting Wagepoint because I want to tell everybody. The number one thing is that I spent six months hemming-and-hawing moving from Ceridian to Wagepoint, and I can never get those six months back. If I could go back in time and tell myself something, it would be “don’t hesitate.” If you are not 100% happy with your current payroll provider, switch to Wagepoint now. Do not wait. The opportunity cost of waiting is too great, which is why my only regret is not switching sooner.

 
Human Resources
 
11-50 employees
 
Canada

RATINGS

OVERALL SCORE: 5.0
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
Overall rating: 
5

Very Easy & Quick Payroll for Creative Agency

 
Client Interview
Overall rating: 

5.0

Features: 

Average: 5 (1 vote)

Ease of use: 

Average: 5 (1 vote)

Support: 

Average: 5 (1 vote)

Willing to refer: 

Average: 5 (1 vote)

About the Customer
Jeff Immer
Principal/Creative Director at BIKLOPS
 
$0 - $50/mo. spend

"The best thing about Wagepoint is that we don't have to do much at all... I just like that it's so easy."

Recommendations: 

The user is a very small creative agency that needed easy and straightforward payroll for their one hourly employee. The user particularly likes how cheap and easy Wagepoint is, as well as how helpful and responsive their customer support is. They will continue using Wagepoint.

Background

Please introduce your company and what you do there.

BIKLOPS is a creative agency with offices in Portland and Kansas City. I'm the Principal and Creative Director.

What business challenge were you trying to address by using Wagepoint?

I'm very bad at math and wanted some talented professionals to do it for me. Wagepoint came through with flying colors!

Solution

How does your company implement Wagepoint?

The best thing about Wagepoint is that we don't have to do much at all. I punch the information for our one hourly employee every couple of weeks, and that's it.

How did you come to choose Wagepoint over others?

Well at the time, there was only one other payroll system that I knew of, but they didn't support the state of Missouri. Not a romantic answer, but I'm happy it shook out like that.

How much does this solution cost?

Did I mention I can't do math? It's cheap, I know that!

When did you start using this solution? Do you plan to continue using it for the foreseeable future, or are you considering switching to something else?

Supposedly, we were one of the first, back when they started in 2012. I love Wagepoint, so I don't see us changing anytime soon.

Features

Which software features or tools of Wagepoint most impress you or prove most valuable?

Honestly, I just like that it's so easy.

Conversely, which ones need improvement or are not useful? Anything you would like added?

None.

How is Wagepoint’s customer support team and/or the support resources? Pros/cons of those?

They are THE BEST! Personal, fast, sweet, cool – love those people!

 
Marketing & Advertising
 
1-10 employees
 
Portland, Oregon

RATINGS

OVERALL SCORE: 5.0
If Wagepoint had a mouth, I'd kiss it.
FEATURES: 5.0
EASE OF USE: 5.0
SUPPORT: 5.0
WILLING TO REFER: 5.0
If the topic of payroll comes up, I definitely recommend Wagepoint!
Overall rating: 
5