MYCPE ONE

BACKGROUND

Please describe your company and your position there.

I am the owner and operator of Agro Accounting CPA, an online-based accounting and tax preparation firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC, and what were your goals?

We hired Entigrity for staff outsourcing. They provide us with skilled and educated accountants based in India to work alongside with us to serve our clients - the way company employees work here in the US.

SOLUTION

How did you select this firm and what were the deciding factors?

We interviewed several staff outsourcing firms through Internet searching. We found Entigrity's business model and staff to be the most professional, organized and of highest quality among the firm candidates.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

Entigrity's staff dials into our network and computers remotely, and they assist us in tax preparation and bookkeeping - our firm's two main services.

Describe their billing or cost structure.

We have an annual contract with Entigrity set for x amount of hours per week, for such and such interviewed and trained staff member(s). During the busy tax season, Entigrity's billing flexibility allows us to retain their staff for more hours.

How many resources from the firm's team worked with you, and what were their positions?

We currently have two year-round associates, one staff/ junior level and one senior level, and during the tax season, our staff count from Entigrity doubles or triples.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Entigrity's staff is educated, intelligent, hardworking and kind. We are able to obtain great quality work from them at prices that are significantly less than what we would pay for US-based counterpart talent.

Describe their project management style, including communication tools and timeliness.

Entigrity's use of technology is proficient and impressive. Our communications are done through Skype and email. Same-day service: what else more can I say!

What did you find most impressive or unique about this company?

Like I say, everyone at Entigrity has an amazingly kind and humble attitude. Such a positive energy source. Their drive to learn and adapt is unmatched.

Are there any areas for improvement or something they could have done differently?

We all have room for improvement and I am sure that Entigrity, on its end, will continue to be self-aware in order to keep thriving. That is the name of the game for any company. I otherwise don't have any noticeable improvement recommendations for Entigrity, given the level of service and price point of our business relationship.

BACKGROUND

Please describe your company and your position there.

I am the founder of "The Hibbert Group LLP". We define and direct all daily accounting operations and provide strategic financial and business expertise for corporate development initiatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC?

We had previously worked with outsourcing firm in past and it did not go that well so we thought to give Entigrity a try by hiring a single offshore staff to help in bookkeeping.

What were your goals for this engagement?

Our main goal was to optimize the time of our local staff and get the day to day work of bookkeeping and other small work done through offshore staff .

SOLUTION

How did you select Entigrity Solutions LLC?

So one of the manager from entigrity Ronald Smith , reached out to me through linked in, he had given me a good presentation and we took it from there.

Describe the engagement in detail.

After I had decided to work with them , they took my requirement based on that we had created a JD for offshore staff. with In a week I was shared some of the resumes after that I took the Interview and hired that staff. The transition was smooth and the kind of IT infrastructure they have , I never had any complains . Now I have a team of 4 offshore staff who do tax preparation and bookkeeping for me.

Describe their billing or cost structure.

They bill me weekly based on the hourly rate .

What was the team composition?

Initially I had hired a single staff but once I was assured of the quality, I Increased the number to 4.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

In our Industry it is a task to hire a professional . With Entigrity our cost of four staff reduced down to 1/3 as you get people at a very low rate in India. Our local staff had more time to focus on client, we even got some of the task on auto mode .

How effective was the workflow between your team and theirs?

So we have one local staff and under him there are two offshore staff. For us it worked really well and most of the day to day work was taken care by offshore staff.

What did you find most impressive about this company?

I was really impressed by their process and IT infrastructure . The Offshore staff was good in communication , though there was accent in their language but they could understand and respond to our questions .

Are there any areas for improvement?

We had asked them for an experienced staff as well but the time to hire them was very high , It will really help if they could reduce TAT for that as well.

BACKGROUND

Please describe your company and position.

I am a Partner of an accounting firm 

Describe what your company does in a single sentence.

We are a full service public accounting firm.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Entigrity Solutions LLC to accomplish?

• Increase capacity while maintaing quality and control.

SOLUTION

How did you find Entigrity Solutions LLC?

Referral

Why did you select Entigrity Solutions LLC over others?

• Pricing fit our budget
• Great culture fit
• High Quality Candidates

How many teammates from Entigrity Solutions LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have utilized multiple offshore team members for both assurance and tax services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ability to complete assigned work within budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Our offshore team has been great. 
• It takes some work adapting to working with an offshore team, but Entigrity has a lot of tools to assist.
• Our relationship manager, Priyank, is fantastic.

What was your primary form of communication with Entigrity Solutions LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Entigrity Solutions LLC's candidates have interviewed very well. We've been impressed with the number of options.

Are there any areas for improvement or something Entigrity Solutions LLC could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the business owner, operations and hiring manager. I oversee the tax preparation department and my business partner oversees the bookkeeping department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC, and what were your goals?

We hired Entigrity to provide staffing assistance for our bookkeeping department first, and then our tax preparation department. Our goal was to service our bookkeeping clients with more regularity and increase our bandwidth. On the tax prep side, we were unsuccessful in hiring and retaining experienced and educated preparers that were eager to work.

SOLUTION

How did you select this firm and what were the deciding factors?

My business partner interviewed several staffing firms. The transparency, hiring options, and affordability were the deciding factors.

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

We interviewed them to learn their business model. We discussed our goals and needs for staffing. We hired one bookkeeper to "test drive" the system. After a great experience, we immediately brought on multiple tax preparers. We have expanded every year since partnering with Entigrity.

Describe their billing or cost structure.

They have transparent pricing based on the skill level of the team member and the hours needed.

How many resources from the firm's team worked with you, and what were their positions?

We worked with three people at Entigrity, but primarily with one relationship manager that coordinated the hiring. We hired a Tax Manager to coordinate the onboarding and training with the rest of the team members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

Our overall business has grown by more than 10% every year, and we are now looking to expand our bookkeeping department by 25% this year. Our turn around times have dropped every year, and will continue to do so since we add more team members. We appreciate their openness to learning, coaching, and critical feedback.

Describe their project management style, including communication tools and timeliness.

The Entigrity team is eager to please and find solutions for us, and we love that. We can have as much, or even as little, contact as needed or available. We meet via Skype and have robust email exchanges.

What did you find most impressive or unique about this company?

We were impressed by their responsiveness to training, change, and coaching. We did not have that experience with our in-office preparers. This was incredibly refreshing for us.

Are there any areas for improvement or something they could have done differently?

Tax prep and bookkeeping has gone well, and communication is good. We would like to see more specific training on complex tax issues within our tax software.

BACKGROUND

Please describe your company and your position there.

The company is an Irish-based multinational professional services company that specialises in IT services and consulting. I work as an assistant manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC?

We hired Entigrity Solutions LLC for the purpose of Staff augmentation for our new projects. Entigrity has helped us in hiring skilled tech resources on external basis to cover necessary positions in our team.

SOLUTION

How did you select this agency and what were the deciding factors?

We tried looking for companies who can provide such services and then we hired Entigrity Solutions LLC for the task

Describe the project in detail and walk through the stages of the project.

We already have engineers working on our projects in the local office, but we wanted to extend our team to have a team of programmers and employees for another project that was outsourced by a company. We needed to hire a team of 5-8 tech professionals and 2-3 accountants.

Describe the recruitment process in detail.

We asked then whether they have professionals who will help us collaborate with our team more efficiently. Apart from extending our local team, Entigrity provided us several other value-added services that ensured the smooth integration of our remote development team and helped us grow our business

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Entigrity has provided us significantly more time to connect with our clients and focus on business choices. I seriously recommend it. We've saved a lot of money and time as a result of this. We discovered that almost every work that our in-house team can accomplish can almost certainly be handled by Entigrity staff.

How effective was the workflow between your team and theirs?

Working with Entigrity and their team was a privilege. They are approachable, responsive, and goal-oriented. They collaborated perfectly with our other team members/employees.

What did you find most impressive or unique about this company?

They worked wisely, efficiently, and quickly with their affordable services. They are also aware of the market requirements.

Are there any areas for improvement or something they could have done differently?

Despite the fact that we can't meet face to face every day, we can still interact effectively online.

BACKGROUND

Please describe your company and your position there.

I am the administrative assistant. We provide financial services to businesses in terms of getting loans and to combine with partners for investment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC?

Our company want to spread their services to more than 20 countries and so on. When we initiated to implement it, we needed efficient team members as our representative in other countries. We hired Entigrity Solutions for helping us in hiring the new staff or team members as out offshore representatives

SOLUTION

How did you select this firm and what were the deciding factors?

We saw their LinkedIn profile and contacted them there. We were really impressed after our first meeting with them and we hired them after that meeting

Describe the project in detail and walk through their service package.

Our company want to spread their services to more than 20 countries and so on. When we initiated to implement it, we needed efficient team members as our representative in other countries. We hired Entigrity Solutions for helping us in hiring the new staff or team members as our offshore representatives.

At first we only wanted to hire one team having 8 members. They sent us profiles within 4 to 5 days and then with the help of Entigrity Solution we were able to interview the ones we shortlisted and hire those who passed the interview

How many resources from the vendor's team worked with you, and what were their positions?

We are dealing up to 12 offshore projects right now. All of our team members/representatives are being hired through Entigrity solutions

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Great company and good people. Technically very sound people. Initially when I heard about the concept, I was apprehensive, but with Entigrity emerging technologies and internet it only took 60 minutes for me to implement and bring them on board. I am extremely pleased with Entigrity's staffing model is painless, seamless and of course economically efficient. I recommend them to all small and mid-sized accounting firms.

How effective was the workflow between your team and theirs?

It has been working out very well. I am satisfied

What did you find most impressive or unique about this company?

Entigrity Solutions LLC's staffing model is painless, seamless, and economically efficient.

Are there any areas for improvement or something they could have done differently?

No, they are perfect at what they do

BACKGROUND

Please describe your company and your position there.

I am the Founder of ZR Financial Solutions. We provide financial services to people and corporations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Entigrity Solutions LLC?

We hired Entigrity for hiring offshore staff as we needed a finance manager for our company

SOLUTION

How did you select Entigrity Solutions LLC and what were the deciding factors?

A very close friend of mine hired Entigrity for his company and he recommended them. I checked their LinkedIn profile and I hired them.

Describe the project in detail and walk through their service package.

Once we had decided to work with each other, they asked me about my requirements and preferences regarding offshore staff that I wanted to hire for my company. After 4 to 5 days they shared some resumes. After reviewing the resumes I interviewed the ones that I shortlisted and hired the staff. My experience with them was very pleasant and I never have any issues or complaints.

How many resources from the Entigirity Solutions LLC team worked with you, and what were their positions?

Now my company has 6 offshore staff members. They are working as our Finance management team.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Team Entigrity really knows their work. They are very professional and their level of communication is amazing. I don't think any of my peers who might have worked had any quality issues with Entigrity. Their data security and monitoring systems are building great trust. They are phenomenal with their work and I highly recommend them

How effective was the workflow between your team and theirs?

The workflow is very smooth and highly professional. It is working amazingly well for our company

What did you find most impressive or unique about this company?

I am really impressed by their management as they were able to deliver us within a few days. it took very little time to hire the staff. The transition was very quick. They are phenomenal with their work and have done my work in a very shorter time.

Are there any areas for improvement or something they could have done differently?

I am completely satisfied with their service and I never found any limitations