Top Call Center Services & Voice Services in Honduras

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Honduras

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Honduras

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Honduras

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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PartnerHero

4.9 6 reviews

Undisclosed

< $25 / hr

1,000 - 9,999

San Pedro Sula, Honduras

Services provided

10% Call Center Services

60% Customer Service Outsourcing

10% Application Testing +2 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

PartnerHero is a leading provider of Contact Center Services, specializing in Customer Support Services and both Inbound and Outbound Call Centers. With a 100% positive feedback rate, clients commend their project management, multilingual capabilities, and efficient onboarding processes, highlighting their adaptability and professional execution in call handling and telephonic support projects.

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Reviews mention Experienced
The client expresses high satisfaction with PartnerHero's expertise, highlighting their ability to efficiently onboard over 90 agents within weeks and manage projects with professionalism. They commend PartnerHero's proactive communication and responsiveness, noting successful support for over 1.2 million applications in multiple languages. The client appreciates the alignment of values and has no suggestions for improvement, indicating a strong, ongoing partnership since June 2022.

BPO Service for Social Impact FinTech Platform

5.0 Feb 23, 2023

All in all, PatnerHero has a great experience with cloud services; they’re professionals. They’re able to quickly onboard resources. For example, we ended up going over 90 agents in just a matter of weeks. PartnerHero sourced, trained, and onboarded all those people into our program; it was absolutely amazing.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Smart Home IoT Tech Company
5.0 — A smart home IoT technology company outsourced their call center services to PartnerHero. The team is tasked with training employees, providing internal support, and supporting customers online and Read more
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Industry Experience

PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software Automotive

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
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Avanza - Outsourcing Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

La Ceiba, Honduras

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Staffing

Avanza - Outsourcing Solutions, a small call center service, is in La Ceiba, Honduras. The team specializes in Call Center Services and Back Office Outsourcing.
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La Ceiba, Honduras

Col. El Naranjal, Ave. Victor Hugo Calle La Virtud #229
La Ceiba, Honduras 31101
6 - 9

+504.9452.3137

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Featured

What are Featured Providers?

SupportYourApp

4.9 72 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Honduras

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a Contact Center Services company specializing in 24/7 customer support and phone handling, offering both inbound and outbound call center services. The company has been consistently praised for its professionalism, responsiveness, and ability to scale client support operations efficiently, with over 90% of reviewers highlighting their excellent value for cost and adaptability to client needs.

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Industry Experience

SupportYourApp has demonstrated expertise across various industries including IT services, education, gaming, wellness and fitness, financial services, and healthcare. Clients commend their seamless integration, responsiveness, and ability to deliver high-quality customer service at scale. Notably, they excel in maintaining high customer satisfaction and efficiently managing support operations. The overall sentiment indicates strong performance in IT services, education, and financial sectors, making them a suitable partner for businesses seeking dedicated support solutions.
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Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Beograd, Serbia

Milutina Milankovića 9ž
Beograd, Serbia 11070
10 - 15

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Honduras

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Reviews mention Knowledgeable
Clients consistently highlight HelpSquad's exceptional knowledge and expertise. One client noted their 'very knowledgeable' approach to managing patient information and technology, emphasizing the team's ability to address complex billing tasks efficiently. Additionally, the attention to detail and the absence of repeated mistakes further reinforce their expertise. Overall, the sentiment regarding their knowledge is overwhelmingly positive, with clients expressing high satisfaction with the solutions provided.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves Honduras

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Well-organized projects
Clients have praised Business & Services Solutions for their well-organized project management, noting timely delivery and adaptability to evolving needs. One client highlighted their seamless integration and effective handling of urgent situations, such as a supply chain disruption, which prevented delays in critical diagnostics. Feedback emphasized the professionalism and empathy demonstrated by the team, creating a collaborative environment that felt akin to working with an internal team, despite the need for minimal oversight.

Custom Software Development for AI Solutions Company

5.0 Jun 20, 2025

BSS established new standards for operational reliability through their "Precision Ops" methodology. They implemented daily standups with our regional managers, weekly performance reviews with actionable insights, and monthly optimization workshops. When Japan Foods Holding needed urgent support for a seasonal menu update affecting 120 locations, BSS responded with remarkable agility - developing custom workflow templates in two days, coordinating multilingual support across three languages, and implementing real-time quality checks on menu data imports.
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Call Center Solutions for Nuclear Medicine Company

5.0 Jun 22, 2025

Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged. Whether it was a last-minute change in a delivery protocol or a shift in compliance messaging, their response was fast, thoughtful, and flawlessly executed.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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Collective Solution

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Sula, Honduras

Services provided

40% Call Center Services

35% Customer Service Outsourcing

25% Back Office Outsourcing

Collective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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San Pedro Sula, Honduras

Centro Comercial Nova Plaza, Blvd. del Norte, Colonia Colombia
San Pedro Sula, Honduras 21102
251 - 300

(+504) 2550-5201

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Knoah

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Tegucigalpa, Honduras

Services provided

100% Call Center Services

Knoah is a Henderson, Nevada-based telephone answering service. Their services include Call Center Services.
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Hyderabad, India

4th & 5th Floor, Maximus Towers 2A, Raheja Mindspace IT Park, Hitech City, Madhapur
Hyderabad, India 500081
1001 - 2000

91.40.4430.9780

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Top Call Center Services & Voice Services in Honduras

List of the Top Honduras Call Center Companies & Voice Services

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

BPO Service for Social Impact FinTech Platform

Call Center Services for Smart Home IoT Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Knowledgeable

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Staff Aug for Higher Education Institution

Reviews mention Well-organized projects

Custom Software Development for AI Solutions Company

Call Center Solutions for Nuclear Medicine Company

Call Center Services for AI-Powered Platform

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 1 Honduras Call Center Companies & Voice Services

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