Top Outbound Call Centers in the Dominican Republic
17 Companies
List of the Top Dominican Republic Outbound Call Center Providers
Sponsored
-
Leadium
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr50 - 249Santo Domingo, Dominican RepublicServices provided
75% Sales Outsourcing10% Call Center Services10% Content Marketing +1 service5% Email MarketingSee all 45 projectsLeadium is a lead generation and sales development company, known for delivering strategic outbound campaigns and booking high-quality meetings. The reviews indicate a 100% positive feedback rate, with clients praising their professionalism, exceptional project management, and results-oriented approach. Notably, clients experienced significant improvements in meeting bookings, with mentions of a 150% increase in booked meetings and a 30% faster deal closure rate.
Reviews mention Receptive
Leadium demonstrated a highly receptive approach throughout the project, as evidenced by their prompt communication and willingness to adapt to client needs. The client noted, "They really listened to what we needed and made sure it happened," highlighting their responsiveness. Additionally, the involvement of the founders in strategizing and the timely delivery of services further emphasized their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for Leadium's attentiveness and flexibility.-
Outbound Sales Campaign for Professional Employer Org
4.5 Dec 13, 2023Appointments are getting set though, and they are very easy to work with. Responsive and want to be successful for all parties involved. They seem to care about our campaign and are very accessible. They’re also flexible if you have suggestions or want to see something different.
Read Full Review -
Sales Outsourcing for Plant-Based Seafood Provider
5.0 Aug 22, 2023They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. While they drove our appointments and sales forward, they served as a catalyst in our race towards market dominance.
Read Full Review
Was this helpful?
3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, clients have praised Leadium for their effective lead generation and project management capabilities. Notably, one client reported a 150% increase in booked meetings and a 30% faster closing rate due to Leadium's strategies. Another highlighted the impressive quality of Sales Development Representatives, noting they were often mistaken for AI. Overall, feedback reflects high satisfaction with Leadium's professionalism, communication, and ability to exceed targets, with no significant areas for improvement identified.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Midway Islands Time (MIT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
Was this helpful?
See All Locations (4)Santo Domingo, Dominican Republic
Av John F Kennedy no. 88
Santo Domingo, Dominican Republic 106011
(725) 215-1886
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsOutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.
Industry Experience
OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.
Read All ReviewsSelect Industry to see insights
Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.Was this helpful?
See All Locations (3)Santo Domingo, Dominican Republic
Ave. Tiradentes, Esq. Lic. Carlos Sanchez, Torre Cristal
Santo Domingo, Dominican Republic401 - 500
Was this helpful?
-
$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% HR Outsourcing15% Recruiting15% Sales OutsourcingSee all 4 projectsDisa Innovations is a contact center solutions provider specializing in customer support and appointment setting. They received exclusively positive feedback, with 100% of reviewers praising their effective project management and adaptability to client needs. Reviewers highlighted the company's punctual delivery and tailored solutions as particularly impressive.
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
Read All ReviewsSelect Industry to see insights
ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
See All Locations (2)Santo Domingo, Dominican Republic
Ave. 27 de Febrero #351, Edificio Savery
Santo Domingo, Dominican Republic 101422 - 5
9548527336
Was this helpful?
-
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
56% Back Office Outsourcing29% Customer Service Outsourcing15% Call Center ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Efficient
Clients have consistently praised Call Center Pros for their efficiency and speed in delivering quality work. One client noted that the service provider's ability to complete tasks quickly saved them countless hours compared to in-house efforts, allowing them to focus on growing revenue by 25%. Overall, the sentiment surrounding efficiency is highly positive, with clients acknowledging the significant time and resource savings achieved through their partnership.-
Online Customer Support for Information Technology Company
4.0 Aug 12, 2017They are very efficient and fast in their work, which is great.
Read Full Review
Was this helpful?
Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
Read All ReviewsSelect Industry to see insights
Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingTN Outsourcing is a midsize answering service. Established in 2002, the team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
35% Call Center Services35% Sales Outsourcing30% Customer Service OutsourcingAdvensus is a call center service. Based in Santo Domingo, Dominican Republic, their team specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
40% Call Center Services24% Customer Service Outsourcing23% Sales Outsourcing +1 service13% Back Office OutsourcingIn Santo Domingo, Dominican Republic, TrueShore is a midsize call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
20% Call Center Services20% Commercial Brokerage Services20% Email Marketing +2 services20% IT Managed Services20% Sales OutsourcingSynergies Corp. Is an Email Marketing company. The Santiago De Los Caballeros, Dominican Republic-based agency was established in 2006. Their team provides Email Marketing and IT managed services.
Read more -
$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Services provided
30% Customer Service Outsourcing25% Call Center Services25% Sales Outsourcing +2 services15% Commercial Property Management5% Freight forwardingCommunicate to Connect C2C, a Customer Service Outsourcing company, focus on Customer Service Outsourcing and Call Center Services. They were established in 2017.
Read more -
UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% IT Managed Services +1 service25% Sales OutsourcingTelecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingData Vimenca is a large Santiago De Los Caballeros, Dominican Republic-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingSynergy World Call Center is an answering service founded in 2012. The team provides Call Center Services and Customer Service Outsourcing and is based in Santo Domingo, Dominican Republic.
Read more -
UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Services provided
25% Business Consulting25% CRM Consulting and SI15% Call Center Services +3 services15% Sales Outsourcing10% Back Office Outsourcing10% Customer Service OutsourcingRevenue Stream Caribe, a CRM consulting and SI company, was launched in 2015. The team focuses on CRM consulting and SI and Business Consulting.
Read moreSee All Locations (2)Santiago De Los Caballeros, Dominican Republic
Santiago
Santiago De Los Caballeros, Dominican Republic 510002 - 5
Was this helpful?
-
UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingNS Outsourcing is a phone answering service. They were launched in 2021 and provide Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingVixicom is a small Santo Domingo, Dominican Republic-based phone answering service. The team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
60% Back Office Outsourcing16% Customer Service Outsourcing14% Call Center Services +1 service10% Sales OutsourcingSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Honest
Clients frequently commend Acquire BPO for their honesty and responsibility in service delivery. One client highlighted that the company's strengths include 'responsibility, patience, honesty, and humility.' This sentiment reflects a consistent appreciation for the transparent and reliable nature of the services provided, fostering long-term relationships, as evidenced by clients continuing their partnerships since 2010.-
Customer-based Phone Support for Business Service
5.0 Aug 11, 2017The service provider's strengths include responsibility, patience, honesty, and humility. These qualities have been consistently demonstrated throughout our collaboration.
Read Full Review
Was this helpful?
Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
Read All ReviewsSelect Industry to see insights
Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
View projects from:
Was this helpful?
See All Locations (6)Santo Domingo, Dominican Republic
1 829 956 1014 Av. Winston Churchill No. 1001
Santo Domingo, Dominican Republic piso 1931 - 40
Was this helpful?
-
-
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Services provided
10% Accounting10% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingSee all 12 projectsSourcefit is a comprehensive outsourcing solutions provider that specializes in recruitment, office space provision, and various backend services including HR, IT, and accounting. Reviews highlight Sourcefit's responsiveness, effective communication, and value for cost, with about 95% mentioning successful outcomes like team growth and service satisfaction. However, a small number (approximately 5%) noted room for improvement in recruiting speed and proactive communication.
2 of 4 reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Sourcefit reflect a generally positive sentiment, highlighting their effective project management and responsiveness. Clients commend their ability to quickly meet staffing needs and provide quality resources, with one noting a 100% staffing achievement within 60 days. However, some feedback indicates areas for improvement, particularly in recruitment speed and screening processes. Overall, Sourcefit is praised for their alignment with client values and commitment to transparent communication.Was this helpful?
Industry Experience
Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.
Read All ReviewsSelect Industry to see insights
Medical Logistics & Supply Chain Software Information technology Construction Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Dominican Republic Outbound Call Center Providers
-
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
25.1/40.016.4/20 Reviews2.6/10 Clients & Experience6.1/10 Market PresenceService focus
190% Outbound Voice Services -
$5,000+< $25 / hr2 - 9Santo Domingo, Dominican Republic
Ability to deliver
24.2/40.016.2/20 Reviews4/10 Clients & Experience4/10 Market PresenceService focus
125% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
19.8/40.014.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$10,000+< $25 / hr250 - 999Santiago de los Caballeros, Dominican Republic
Ability to deliver
6.3/40.00/20 Reviews1.4/10 Clients & Experience4.9/10 Market PresenceService focus
200% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
245% Outbound Voice Services -
$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
229% Outbound Voice Services -
$5,000+< $25 / hr250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
140% Outbound Voice Services -
$100,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed1,000 - 9,999Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
250% Outbound Voice Services -
UndisclosedUndisclosed10 - 49Santiago De Los Caballeros, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
105% Outbound Voice Services -
UndisclosedUndisclosed250 - 999Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
UndisclosedUndisclosed2 - 9Santo Domingo, Dominican Republic
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
175% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
30.9/40.015/20 Reviews6.8/10 Clients & Experience9.2/10 Market PresenceService focus
86% Outbound Voice Services14% Other -
$1,000+< $25 / hr50 - 249Santo Domingo, Dominican Republic
Ability to deliver
37.5/40.018.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
265% Outbound Voice Services -
$1,000+< $25 / hr1,000 - 9,999Santo Domingo, Dominican Republic
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
70% Outbound Voice Services30% Other
Latest Outbound Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get personalized agency matches based on your project goals.