Top Answering Service in Germany
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Undisclosed< $25 / hr50 - 249Serves GermanyServices provided
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See all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
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See all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
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$1,000+Undisclosed50 - 249Berlin, Germany
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See all 71 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
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See all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
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See all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
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Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
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$10,000+Undisclosed2 - 9München, Germany
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See all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
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UndisclosedUndisclosed10 - 49Köln, Germany
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TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
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Marketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
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$5,000+< $25 / hr250 - 999München, Germany
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Founded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr10 - 49München, Germany
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Established in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9München, Germany
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Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
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In Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
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Communis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
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CTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
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Dialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
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DIREKTE Service Management GmbH is a phone answering service. The Stuttgart, Germany-based company specializes in Call Center Services.
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$1,000+< $25 / hr2 - 9Germering, Germany
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Abravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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$1,000+Undisclosed50 - 249Erkelenz, Germany
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Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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BeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Bluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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Founded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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ServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Berlin, Germany
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Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed250 - 999Berlin, Germany
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DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Leipzig, Germany
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Quality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
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Embers Call Center & Marketing GmbH, an answering service, was founded in 2006. The team provides Call Center Services and Back Office Outsourcing and is based in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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Future of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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Hanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
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MaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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CheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ditzingen, Germany
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Just call GmbH is a call center service launched in 2007. The team provides Call Center Services and Web Design.
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UndisclosedUndisclosed50 - 249Stuttgart, Germany
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Euro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Tübingen, Germany
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EDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.
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UndisclosedUndisclosed10 - 49Berlin, Germany
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Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
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Located in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Berlin, Germany
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EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
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ZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
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Mediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
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$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
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Getaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
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Servo data is a telephone answering service and Back Office Outsourcing company based in Frankfurt am Main, Germany. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Mainz, Germany
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Cloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
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Outsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed10,000+Nürnberg, Germany
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Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249München, Germany
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Established in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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List of the Top 1 Germany Answering Services Companies
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$10,000+Undisclosed2 - 9München, Germany
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
70% Call Center Services64% Answering services30% Other -
$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$5,000+< $25 / hr250 - 999München, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Call Center Services33% Answering services70% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Answering services30% Other -
$10,000+< $25 / hr10 - 49München, Germany
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
Undisclosed$50 - $99 / hr2 - 9München, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed10 - 49Stuttgart, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+< $25 / hr2 - 9Germering, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services100% Answering services35% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
17% Call Center Services50% Answering services83% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other
Latest Answering Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
