Top Answering Service in Germany
43 Companies
1 Leaders 15 Contenders
List of the Top Germany Answering Services Companies
Sponsored
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistVoiceNation provides Contact Center Services, including Inbound and Outbound Call Center solutions, as well as Customer Support Services. Reviews consistently praise their professional and organized approach, with clients highlighting their exceptional customer service and attentiveness. Key themes include significant improvements in call management and lead capture, enhancing clients' business efficiency and professionalism.
0.5 out of 5.0 rating for costAccessibleWell-organized projectsAttentive -
$1,000+< $25 / hr1,000 - 9,999Davao City, Philippines
Services provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSix Eleven Global Services provides Contact Center Services, including Customer Support Services, Inbound Call Center, and Telemarketing Services. Reviews highlight the company's professional and responsive personnel, timely delivery, and alignment with client values, with a particular emphasis on meeting customer communication goals and achieving quick response times. Clients appreciate the high value and effective project management.
High-quality workCommunicative4.8 out of 5.0 rating for costFlexible -
$10,000+Undisclosed2 - 9MĂĽnchen, Germany
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchFocus Areas
35% Answering services65% Inbound appointment schedulingPowerSellers provides Contact Center Services, specializing in lead generation and client relationship management through Inbound and Outbound Call Center operations. Their efforts have notably increased client engagement and lead quality, as highlighted by their success in contacting 57% more clients and generating 72% more leads annually. The company is praised for its excellent project management and responsiveness to client needs.
Reviewed 2 times in the past 6 months5.0 out of 5.0 rating for costAccessibleCommunicative -
UndisclosedUndisclosed10 - 49Köln, Germany
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
64% Answering services36% Virtual receptionistTENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +220% Marketing Strategy20% Social Media MarketingFocus Areas
100% Answering servicesMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and MĂĽnchen, Germany. They specialize in Marketing Strategy and Digital Strategy.
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$5,000+< $25 / hr250 - 999MĂĽnchen, Germany
Services provided
30% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$50 - $99 / hr2 - 9MĂĽnchen, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +210% Customer Service Outsourcing10% Marketing StrategyFocus Areas
50% Answering services50% Inbound appointment schedulingStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesIn Frankfurt am Main, Germany, Kuck Schmidt is a midsize phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCommunis, a telephone answering service, was established in 2012. Based in Frankfurt am Main, Germany, the team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Services provided
100% Call Center ServicesFocus Areas
50% Answering services50% Inbound appointment schedulingCTM Group is a call center company. Their team is based in Frankfurt am Main, Germany and focuses on Call Center Services.
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UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Services provided
50% Call Center Services20% Social Media Marketing15% Email Marketing +115% Mobile & App MarketingFocus Areas
100% Answering servicesDialogistiker is a call center service. Their team is located in Frankfurt am Main, Germany and specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesDIREKTE Service Management GmbH is a phone answering service. The Stuttgart, Germany-based company specializes in Call Center Services.
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Undisclosed< $25 / hr50 - 249Dassendorf, Germany
Services provided
15% Call Center Services31% Customer Service Outsourcing20% Back Office Outsourcing +1110% Direct Marketing5% Advertising5% CRM Consulting and SI5% Market Research2% Ecommerce Marketing2% Staffing1% Compliance Consulting1% Demand Generation Marketing1% ERP Consulting and SI1% Procurement Support1% SMS MarketingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSignifico offers a comprehensive range of Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Clients highlight Significo's reliability, expertise, and ability to meet deadlines, noting significant improvements in customer satisfaction and operational efficiency. The company's commitment to quality and value is consistently praised across reviews.
ReliableGreat project management5.0 out of 5.0 rating for costKnowledgeable -
$1,000+< $25 / hr2 - 9Germering, Germany
Services provided
65% Call Center Services20% Market Research15% Customer Service OutsourcingFocus Areas
100% Answering servicesAbravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.
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$1,000+Undisclosed50 - 249Erkelenz, Germany
Services provided
17% Call Center Services32% Customer Service Outsourcing23% Back Office Outsourcing +218% Sales Outsourcing10% Business ConsultingFocus Areas
50% Answering services50% Inbound appointment schedulingTolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingFocus Areas
50% Answering services50% Virtual receptionistBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Answering servicesFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Customer Service OutsourcingFocus Areas
100% Answering servicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +220% Recruiting20% Social Media MarketingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHello.de is a midsize call center company launched in 2013. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingDCS Communication Center is a midsize Izmir, TĂĽrkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Leipzig, Germany
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingQuality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingEmbers Call Center & Marketing GmbH, an answering service, was founded in 2006. The team provides Call Center Services and Back Office Outsourcing and is based in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
100% Answering servicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
43% Answering services29% Inbound appointment scheduling28% Virtual receptionistCheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Ditzingen, Germany
Services provided
40% Call Center Services20% Corporate Training & Coaching20% Fulfillment +120% Web DesignFocus Areas
50% Answering services50% Inbound appointment schedulingJust call GmbH is a call center service launched in 2007. The team provides Call Center Services and Web Design.
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$1,000+< $25 / hr50 - 249Hamburg, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAssistring LLC offers comprehensive Contact Center Services, including Inbound and Outbound Call Center operations, Customer Support Services, and Telemarketing Services. Across various reviews, clients commend Assistring LLC for significantly improving customer satisfaction through efficient inquiry handling and issue resolution. Their professional approach, commitment to quality, and the ability to integrate seamlessly into client operations are consistently highlighted as key strengths.
Hard workingInnovativeKnowledgeableCommunicative -
UndisclosedUndisclosed50 - 249Stuttgart, Germany
Services provided
30% Call Center Services30% Back Office Outsourcing20% Business Consulting +120% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistEuro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49TĂĽbingen, Germany
Services provided
40% Call Center Services20% Customer Service Outsourcing20% Translation +210% Corporate Training & Coaching10% Direct MarketingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingEDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in TĂĽbingen, Germany.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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UndisclosedUndisclosed2 - 9Leipzig, Germany
Services provided
15% Call Center Services20% Digital Strategy20% Marketing Strategy +320% Social Media Marketing15% Customer Service Outsourcing10% Video ProductionFocus Areas
60% Answering services40% Virtual receptionistLocated in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
75% Answering services25% Virtual receptionistEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Stuttgart, Germany
Services provided
10% Call Center Services20% CRM Consulting and SI20% Fulfillment +320% Marketing Strategy20% Social Media Marketing10% Customer Service OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingZENIT X is a Marketing Strategy company. They provide Marketing Strategy and Social Media Marketing and are in Stuttgart, Germany.
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UndisclosedUndisclosed10 - 49Kirchheim unter Teck, Germany
Services provided
10% Call Center Services20% Customer Service Outsourcing10% Back Office Outsourcing +610% Business Consulting10% Corporate Training & Coaching10% IT Managed Services10% Pay Per Click10% Print Design10% Search Engine OptimizationFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingMediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Frankfurt am Main, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Answering servicesServo data is a telephone answering service and Back Office Outsourcing company based in Frankfurt am Main, Germany. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Mainz, Germany
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistCloudsecretary is an answering service company. Their small team is headquartered in Mainz, Germany. Their team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
10% Call Center Services20% Custom Software Development20% Customer Service Outsourcing +320% Search Engine Optimization20% Translation10% Sales OutsourcingFocus Areas
34% Answering services33% Inbound appointment scheduling33% Virtual receptionistOutsourcing Bear is a software development company. The company is headquartered in Berlin, Germany. Their services include Custom Software Development and Search Engine Optimization.
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UndisclosedUndisclosed10,000+NĂĽrnberg, Germany
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
85% Answering services10% Inbound appointment scheduling5% Virtual receptionistWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services10% Back Office Outsourcing10% Business Consulting +810% Content Writing Services10% Customer Service Outsourcing10% Digital Strategy10% Sales Outsourcing10% Search Engine Optimization10% Web Design5% HR Outsourcing5% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistRSI NGD Group of Companies offers customer service outsourcing solutions, focusing on improving customer service operations through process assessments and staff training. The reviews highlight their exemplary project management, commitment to delivering cost-effective and unique solutions, and their significant impact on customer satisfaction and revenue growth. The company's alignment with client values and effective communication are consistently praised.
Unique expertiseExceeds expectations5.0 out of 5.0 rating for costUnderstands the needs of their clients -
$1,000+< $25 / hr50 - 249MĂĽnchen, Germany
Services provided
25% Call Center Services25% Back Office Outsourcing25% Data Annotation Services +125% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistEstablished in 2023, Bogner and Partners, a midsize call center company, is based in München, Germany and Nairobi, Kenya. Their team provides Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 1 Germany Answering Services Companies
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$10,000+Undisclosed2 - 9MĂĽnchen, Germany
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
UndisclosedUndisclosed10 - 49Köln, Germany
Ability to deliver
6.6/40.00/20 Reviews0.3/10 Clients & Experience6.3/10 Market PresenceService focus
70% Call Center Services64% Answering services30% Other -
$10,000+$50 - $99 / hr250 - 999Frankfurt am Main, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$5,000+< $25 / hr250 - 999MĂĽnchen, Germany
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% Call Center Services33% Answering services70% Other -
Undisclosed$50 - $99 / hr2 - 9MĂĽnchen, Germany
Ability to deliver
7.2/40.00/20 Reviews1.8/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed250 - 999Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Answering services -
UndisclosedUndisclosed50 - 249Frankfurt am Main, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed10 - 49Stuttgart, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
Undisclosed< $25 / hr50 - 249Dassendorf, Germany
Ability to deliver
23.7/40.016.8/20 Reviews1.5/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services50% Answering services85% Other -
$1,000+< $25 / hr2 - 9Germering, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services100% Answering services35% Other -
$1,000+Undisclosed50 - 249Erkelenz, Germany
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
17% Call Center Services50% Answering services83% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other