Call Center Services PROJECT HIGHLIGHT
Top Answering Service in Hamburg
10 Companies
List of the Top Hamburg Answering Services Companies
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Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Serves Hamburg, GermanyServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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Significo
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$1,000+$25 - $49 / hr50 - 249Dassendorf, GermanyServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +110% Customer Service OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.
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Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costReviewed 1 time in the past 6 months
Recent reviews of Significo highlight a strong client satisfaction, particularly regarding their timely project delivery and effective communication. A client from Porsche Croatia noted the company's alignment with their values and budget, emphasizing their responsiveness and consistency. Although specific measurable outcomes were not mentioned, the overall sentiment reflects a positive experience, with clients appreciating the good value for cost and the professional handling of projects.
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$1,000+< $25 / hr50 - 249Hamburg, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAssistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.
9 of 10 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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2 of 2 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 2 times in the past 6 months
In the past six months, Assistring LLC has received positive feedback for their effective management of customer service operations. Clients, including HOMEBOX and Party City, reported significant improvements in customer satisfaction, with increases of 60% in ratings and reduced call wait times. Their team's commitment to understanding client needs and adaptability to challenges were highlighted. However, clients suggested enhancements such as regular performance analytics and AI-powered chatbots for further improvement.
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small $1,000 Best for 500 calls a month. medium $5,000 Best for 2500 calls a month. large $10,000 Best for 5000 calls a month.Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +220% Marketing Strategy20% Social Media MarketingFocus Areas
100% Answering servicesMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Customer Service OutsourcingFocus Areas
100% Answering servicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Answering servicesFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
100% Answering servicesHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
100% Answering servicesMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Services provided
60% Call Center Services20% Back Office Outsourcing20% Email MarketingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingGetaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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UndisclosedUndisclosed250 - 999Bremen, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHello.de is a midsize call center company launched in 2013. Their services include Call Center Services and Back Office Outsourcing.
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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List of the Top 2 Hamburg Answering Services Companies
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$1,000+< $25 / hr50 - 249Hamburg, Germany
Ability to deliver
22.2/40.018.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services35% Answering services60% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
30.6/40.017.2/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services100% Answering services60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services100% Answering services70% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services100% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services35% Answering services40% Other -
UndisclosedUndisclosed250 - 999Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Answering services30% Other
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