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Top Answering Service in Hamburg

Ratings Updated: April 1, 2026

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1 Leaders 7 Contenders

8 Companies

Country: Germany

City: Hamburg

Inbound Services: Answering services

List of the Top Hamburg Answering Services Companies

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Hamburg, Germany

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

63% Answering services

37% Virtual receptionist

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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This provider is fluent in 2 languages:

English

Spanish

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Significo

5.0 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Dassendorf, Germany

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1

10% Customer Service Outsourcing

Focus Areas

50% Answering services

30% Inbound appointment scheduling

20% Virtual receptionist

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
Read 3 Reviews

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Dassendorf, Germany

Dorfstrasse 222
Dassendorf, Germany 21521
50 - 75

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gkk Dialog Group

Not yet reviewed

$10,000+

$50 - $99 / hr

250 - 999

Bremen, Germany

Services provided

20% Call Center Services

20% Content Marketing

20% Digital Strategy +2

20% Marketing Strategy

20% Social Media Marketing

Focus Areas

100% Answering services

Marketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
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Bremen, Germany

4 - 6 Lloydstraße
Bremen, Germany 28217
76 - 100

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BeWo Callcenter

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

100% Answering services

BeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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ServiceCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Call Center Services

60% Customer Service Outsourcing

Focus Areas

100% Answering services

ServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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Simon & Focken Bremen

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

100% Answering services

Founded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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hanseatic dialog

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

30% Call Center Services

35% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

100% Answering services

Hanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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maXima Service

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Services provided

20% Call Center Services

45% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

100% Answering services

MaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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getaline GmbH

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Hamburg, Germany

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Email Marketing

Focus Areas

35% Answering services

35% Virtual receptionist

30% Inbound appointment scheduling

Getaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Significo

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Hamburg Answering Services Companies

Significo

$1,000+

$25 - $49 / hr

50 - 249

Dassendorf, Germany

Ability to deliver

30.2/40.0

16.8/20 Reviews

7.8/10 Clients & Experience

5.6/10 Market Presence

Service focus

40% Call Center Services

50% Answering services

60% Other

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gkk Dialog Group

$10,000+

$50 - $99 / hr

250 - 999

Bremen, Germany

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

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BeWo Callcenter

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

100% Answering services

50% Other

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ServiceCall

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

100% Answering services

60% Other

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Simon & Focken Bremen

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

100% Answering services

60% Other

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hanseatic dialog

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

100% Answering services

70% Other

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maXima Service

Undisclosed

Undisclosed

2 - 9

Bremen, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

100% Answering services

80% Other

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getaline GmbH

$1,000+

< $25 / hr

1,000 - 9,999

Hamburg, Germany

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

35% Answering services

40% Other

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