Top Phone Support Services in the United Kingdom
98 Companies
List of the Top United Kingdom Customer Service Phone Support Companies
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Top Customer Service
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$1,000+Undisclosed250 - 999London, EnglandServices provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 67 projectsTop Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.
26 of 26 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr250 - 999London, England
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 43 projectsRiseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.
Reviews mention High-quality work
Clients consistently praise Riseup Labs for delivering high-quality work across various projects. Notable feedback includes a client highlighting their 'true professionalism' and 'efficiency' in bringing concepts to life, while another emphasized the 'clean and direct' nature of their deliverables. Additionally, a client remarked on the 'brilliant UI/UX' and 'smooth workflow' achieved through their collaboration. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of Riseup Labs' services.-
Frontend UI Design for Digital Marketing Company
5.0 Jun 14, 2022The project was delivered on time and was of excellent quality. The vendor could deliver and match rapidly varying requirements.
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Custom Software Dev for Game App
5.0 Dec 1, 2021They're flexible, sensitive, and do high-quality work. Everything is so transparent, so we can see who is working on our account and provide feedback.
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Game Development for Software Dev Company
5.0 Jul 4, 2021Smooth workflow, a phenomenal level of understanding, fulfilling all requirements, delivering a quality product, as well as helpful post-development services, are some factors that have exceeded my expectations.
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Dev & Design Outsourcing for Commercial Real Estate
5.0 May 30, 2021They really try to deliver a quality product, and all of the resources we need are always available. For them, it’s not just about delivering specifications, but also delivering a really good product for us.
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1 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, Riseup Labs has received positive feedback for their adaptability and effective project management. Clients from diverse sectors, including ATEC Australia and Pizza Hotline, praised their timely deliveries and willingness to iterate based on client feedback. Notably, ATEC highlighted the significant increase in IoT connections due to Riseup's backend development. While some clients suggested improvements in cost and time estimation, overall sentiment remains favorable, with strong recommendations for their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Riseup Labs highlights a favorable perception of their cost and value for money. Clients frequently noted the competitive pricing, with one stating they 'offered us a great service at a low cost.' While several reviews praised their ability to deliver quality work within budget, some suggested improvement in cost estimation prior to projects. Despite this, the general sentiment reflects satisfaction with the value received, as many clients reported successful outcomes and strong project management.Was this helpful?
See All Locations (5)London, England
Unit 2595, 275 New North Road, London, N1 7AA, UK
London, England N1 7AA6 - 9
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
25% Phone Support Services50% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
60% Phone Support Services40% Chat Support ServicesSee all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
Reviews mention Adaptable
Overall sentiment regarding AnswerForce's adaptability is highly positive. Clients appreciate their ability to seamlessly integrate with existing systems, as highlighted by a Tutordoctor representative who noted, "They can adapt to our CRM." Additionally, the flexibility in adjusting scripts in real-time and proactive communication during challenges like COVID-19 further exemplifies their responsive nature. One client emphasized, "Their fluidity and adaptability are great," underscoring a consistent capability to meet diverse client needs.-
Answering Services & Inbound Client Mgmt for Tutoring Co
4.0 Apr 30, 2020They reached out to me when COVID-19 started happening and asked if I wanted to do anything different with my scripting. They looked to see what worked best for the business and for me. Their fluidity and adaptability are great. We can change our script in real-time, so if I just need to change 1–2 things, I can go in and make the changes myself, and they’ll be reflected in the next call.
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Industry Experience
AnswerForce has demonstrated expertise across diverse industries, including Energy & Natural Resources, Financial Services, Nonprofit, Consulting, Human Resources, IT Services, Construction, Education, Utilities, Retail, and Manufacturing. Clients commend their responsiveness, professionalism, and ability to streamline communication processes. Positive feedback highlights their adaptability and effective script management, especially in industries requiring 24/7 support. Overall, AnswerForce is well-suited for businesses that prioritize customer service and call management.
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Energy & natural resources Financial services Consulting Nonprofit Human Resources IT Services Construction Education Utilities Information technology Manufacturing Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express positive sentiments regarding AnswerForce's cost-effectiveness and value for money. Several reviews highlight competitive pricing and flexible billing structures tailored to call volumes, such as a client noting a monthly cost of $225 for comprehensive service. Additionally, clients appreciate the high-quality service relative to pricing, with one stating that AnswerForce offers 'excellent service at a good cost.' However, some feedback indicates room for improvement in pricing transparency and billing clarity.Was this helpful?
See All Locations (3)Edinburgh, Scotland
11 Rutland Street
Edinburgh, Scotland EH1 2AB76 - 100
08000119020
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention Patient
Overall, client feedback emphasizes Quantanite's exceptional patience and support during their transition from a late-stage start-up to a growth enterprise. Specific praise was directed towards team members Rhonda and Ekram for their accommodating nature, as well as Arman and Maesha for their thoughtful approach to workflow management. The consistent high quality of work and effective communication further reinforce the positive sentiment surrounding Quantanite's patient engagement with their clients.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021Rhonda and Ekram have been extremely patient and accommodating as we've grown from late stage start-up to proper growth enterprise. Arman and Maesha have been very thoughtful on the workflow side. In the past, we have kept everything internal.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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UndisclosedUndisclosed50 - 249London, England
Services provided
10% Customer Service Outsourcing40% ERP Consulting and SI15% BI & Big Data Consulting & SI +315% Custom Software Development10% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 4 projectsAbacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Reviews mention Accommodating
Clients have expressed a highly accommodating sentiment towards Abacus Cambridge Partners, noting their quick adaptability to new challenges and a positive team dynamic. One client highlighted the agents' patience during lengthy negotiations and their responsiveness to feedback. Additionally, the campaign managers maintain strong relationships with the team, fostering a supportive work environment. Although there are minor concerns regarding response times, overall feedback underscores a commitment to client needs and effective communication.-
Call Center Voice Services for Financial Services Co.
4.5 Sep 17, 2020As a startup, we’re trying to develop our systems as quickly as possible, so we’re constantly throwing new things at them. And, they’ve been quick to adapt — that’s probably their strong suit. I’d also add that they’re very patient. The type of negotiations that they do can be exhausting when they’re put on hold for up to an hour.
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Industry Experience
Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Telecommunications Retail Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
32% Phone Support Services36% Chat Support Services16% Email Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Transparent
Clients have consistently praised The Contact Company for their commitment to transparency. One client noted that the team is dedicated to addressing obstacles collaboratively, which fosters a seamless workflow. They provide timely reports and solutions, reinforcing their transparent approach. Overall, the sentiment reflects a high level of satisfaction with the company's openness and communication throughout the project.-
Call Center Services for Children's Retailer
5.0 Jan 24, 2019Our collaboration has been seamless. The team delivers timely reports and solutions as needed. Their team is committed to transparency and finding ways to address any obstacle that we meet.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Communicative
Clients consistently commend Arise for their strong communication skills, highlighting their effectiveness in managing outbound sales calls and customer interactions. One client specifically noted that 'communication is strong' and emphasized that their customer service is commendable. Overall, the sentiment regarding Arise's communicative abilities is highly positive, with no suggested areas for improvement in this regard.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017Their customer service is good. Communication is strong. There are no improvements.
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Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
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Telecommunications Manufacturing Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.Was this helpful?
See All Locations (3)Leeds, England
1 Park Row
Leeds, England LS1 5JL251 - 300
1+ 855-274-7301
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
70% Phone Support Services20% Order Processing & Taking10% Chat Support ServicesSee all 3 projectsFace for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.
Reviews mention Personable
Clients express a highly positive sentiment regarding Face for Business's personable service. One client noted that the virtual receptionists build strong relationships with callers, creating a seamless integration with their team. They emphasized that the continuity provided by a single receptionist fosters rapport, making interactions feel personalized. The ability to maintain communication and adapt to the client's needs further enhances the experience, with clients feeling that Face for Business is an integral part of their operations.-
Virtual Receptionist Services for Accounting Firm
5.0 Feb 28, 2022Face for Business’s services are more convenient in the time of the pandemic and more cost-effective than hiring an actual office receptionist. It has been fantastic, and their messaging service has been really good. The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs.
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Virtual Receptionist Services for Accounting Firm
5.0 Feb 28, 2022The most impressive thing about their services is how they’ve helped us build a good relationship with people. Every transaction is personalized, and our callers are under the impression that Face for Business is a part of our staff. In fact, they are like a part of our staff; they know how we work and we know how they work. Our relationship is stress-free.
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Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Business ConsultingFocus Areas
100% Phone Support ServicesSee all 4 projectsNICE inContact is a business process outsourcing company specializing in customer service solutions, including inbound call handling and interactive voice response services. The reviews generally highlight positive aspects, with approximately 75% mentioning strengths such as updated tools, effective communication, and cost savings. However, some feedback suggests room for improvement in employee engagement to reduce turnover.
Reviews mention Reasonable pricing
Clients express positive sentiments regarding NICE inContact's reasonable pricing, noting it as a key strength. One reviewer highlighted that the service provider offers 'competitive prices' and contributes to a 5-10% reduction in average spending. Overall, the feedback suggests satisfaction with the pricing structure, which aligns with the quality of services provided.-
IVR Services
4.5 Dec 21, 2017They offer updated tools, good support, and competitive prices.
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Industry Experience
NICE inContact has demonstrated expertise across various industries, including Business Services, Information Technology, Media, and Other Industries. Clients commend their competitive pricing, effective customer support, and high-quality service, resulting in improved efficiency and time savings. Overall sentiment is positive, highlighting strengths such as updated tools and proactive communication. Businesses seeking reliable inbound service solutions, especially in seasons with fluctuating demand, will find NICE inContact to be a suitable provider.
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Other Industry Business services Information technology MediaWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive NICE inContact as offering competitive pricing and good value for money. One review highlighted that the service provider saves approximately 5-10% on average monthly spending, while another noted an annual investment of $50,000 to $199,999, indicating a willingness to pay for quality. Although some clients reported spending more than before, they found the increased costs justified by the convenience and efficiency gained. Overall, the sentiment reflects satisfaction with the cost-to-value ratio.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
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Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
45% Phone Support Services25% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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UndisclosedUndisclosed10,000+London, England
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
70% Phone Support Services15% Email Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)London, England
Brock House 19 Langham Street
London, England W1W 7NYMore than 5k
+44 (0)1324575000
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$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Business Consulting +110% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Phone Support ServicesFirstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
20% Customer Service Outsourcing40% Call Center Services40% Sales OutsourcingFocus Areas
80% Phone Support Services15% Email Support Services5% Chat Support ServicesAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
35% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +410% Corporate Training & Coaching10% Sales Outsourcing5% AI Development5% Other Application DevelopmentFocus Areas
43% Phone Support Services33% Order Processing & Taking14% Chat Support Services +110% Email Support ServicesLarge Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Glasgow , Scotland
Anderston House 389 Argyle Street
Glasgow , Scotland G2 8LR251 - 300
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$1,000+< $25 / hr250 - 999Bury, England
Services provided
80% Customer Service Outsourcing10% Business Consulting5% Transcription +15% TranslationFocus Areas
62% Phone Support Services19% Chat Support Services19% Email Support ServicesFM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
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$1,000+< $25 / hr50 - 249Colchester, England
Services provided
75% Customer Service Outsourcing5% Email Marketing5% Fulfillment +35% Pay Per Click5% Search Engine Optimization5% Social Media MarketingFocus Areas
90% Phone Support Services10% Order Processing & TakingGFM ClearComms is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Email Marketing and are based in Colchester, England.
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$1,000+< $25 / hr250 - 999London, England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesOnline Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing10% Content Marketing +15% Content Writing ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & Taking3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Bristol, England
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Bristol, England
150 Saint Michael's Hill
Bristol, England BS2 8DA41 - 49
+44 20 3286 1548
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
44% Phone Support Services30% Order Processing & Taking26% Chat Support ServicesImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
45% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +310% Business Consulting5% Custom Software Development5% Mobile App DevelopmentFocus Areas
73% Phone Support Services27% Chat Support ServicesGo-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Liverpool, England
Services provided
60% Customer Service Outsourcing20% Other Digital Marketing20% Sales OutsourcingFocus Areas
100% Phone Support ServicesCustomer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
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UndisclosedUndisclosed10 - 49Shanklin, England
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
60% Phone Support Services15% Email Support Services15% Order Processing & Taking +110% Chat Support ServicesE-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
16% Customer Service Outsourcing57% Call Center Services10% Sales Outsourcing +54% Conversion Optimization4% Marketing Strategy4% Translation3% Email Marketing2% Digital StrategyFocus Areas
50% Phone Support Services50% Order Processing & TakingUnity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Bridgnorth, England
The Old Grammar School, St Leonards Close
Bridgnorth, England WV16251 - 300
0800 003 039
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$5,000+< $25 / hr1,000 - 9,999London , England
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% Transcription +210% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesIntegreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
Read moreSee All Locations (6)London , England
100 Leman Street
London , England E1 8GH50 - 75
44.800.520.0447
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
10% Customer Service Outsourcing30% Fulfillment15% Call Center Services +810% Back Office Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
25% Customer Service Outsourcing52% Call Center Services23% Back Office OutsourcingFocus Areas
70% Phone Support Services30% Chat Support ServicesLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
15% Customer Service Outsourcing50% Call Center Services15% Sales Outsourcing +310% Other Marketing5% Email Marketing5% Marketing StrategyFocus Areas
50% Phone Support Services50% Order Processing & TakingOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingEstablished in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Corby, England
Services provided
95% Customer Service Outsourcing1% Graphic Design1% Other Design +31% Sales Outsourcing1% UX/UI Design1% Web DesignFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCustomer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesFocus Areas
35% Phone Support Services50% Chat Support Services15% Order Processing & TakingCall Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Newquay, England
Services provided
100% Customer Service OutsourcingFocus Areas
100% Phone Support ServicesCall a Real Person, a Customer Service Outsourcing company, is headquartered in Newquay, England. Their services include Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesEstablished in 2020, Globe Call Center is an answering service company. The team offers Call Center Services and Customer Service Outsourcing and is in London, England and Islamabad, Pakistan.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesConnect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sutton, England
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Accounting +220% Back Office Outsourcing20% Real Estate LawFocus Areas
50% Phone Support Services20% Chat Support Services15% Email Support Services +115% Order Processing & TakingTellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read moreSee All Locations (2)Sutton, England
10 Sutton Plaza
Sutton, England SM1 4FT21 - 30
+447404408795
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$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Commercial Property Management +120% Compliance ConsultingFocus Areas
100% Phone Support ServicesSee all 1 projectsProperty Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management
Read more -
$1,000+< $25 / hr250 - 999Borough Green, England
Services provided
46% Customer Service Outsourcing41% Call Center Services13% Back Office OutsourcingFocus Areas
41% Phone Support Services32% Order Processing & Taking27% Chat Support ServicesCustomer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
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$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesKonecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
Read more -
$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesFocus Areas
51% Phone Support Services49% Chat Support ServicesMPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Manchester, England
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% TranscriptionFocus Areas
50% Phone Support Services50% Chat Support ServicesServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr250 - 999Southend-on-sea, England
Services provided
33% Customer Service Outsourcing34% Call Center Services20% Back Office Outsourcing +113% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesLaunched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Monks Risborough, England
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Phone Support ServicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read moreSee All Locations (2)Monks Risborough, England
71 South Street
Monks Risborough, England HP2710 - 15
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$1,000+Undisclosed10 - 49Dorking, England
Services provided
20% Customer Service Outsourcing35% Direct Marketing20% Sales Outsourcing +215% Call Center Services10% Market ResearchFocus Areas
100% Phone Support ServicesNovus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Birmingham, England
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesConnect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
30% Customer Service Outsourcing50% Call Center Services20% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingAnt Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
19% Customer Service Outsourcing25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing12% Call Center ServicesFocus Areas
33% Phone Support Services34% Order Processing & Taking33% Chat Support ServicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
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Undisclosed< $25 / hr10 - 49Radlett, England
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Marketing Strategy +125% Web DevelopmentFocus Areas
55% Phone Support Services15% Chat Support Services15% Email Support Services +115% Order Processing & TakingMarketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.
Read moreSee All Locations (2)Radlett, England
Station Approach
Radlett, England WD72 - 5
+441923494949
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List of the Top 11 United Kingdom Customer Service Phone Support Companies
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$1,000+Undisclosed250 - 999London, England
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
80% Customer Service Outsourcing50% Phone Support Services20% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+< $25 / hr250 - 999London, England
Ability to deliver
35/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
60% Customer Service Outsourcing32% Phone Support Services40% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing80% Phone Support Services39% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Customer Service Outsourcing70% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing40% Phone Support Services60% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing45% Phone Support Services65% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing70% Phone Support Services67% Other -
$100,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Phone Support Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing43% Phone Support Services65% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing62% Phone Support Services20% Other -
$1,000+< $25 / hr50 - 249Colchester, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Customer Service Outsourcing90% Phone Support Services25% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing25% Phone Support Services45% Other -
$1,000+< $25 / hr250 - 999Bristol, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing44% Phone Support Services50% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing73% Phone Support Services55% Other -
$1,000+< $25 / hr50 - 249Liverpool, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing100% Phone Support Services40% Other -
UndisclosedUndisclosed10 - 49Shanklin, England
Ability to deliver
5.9/40.00/20 Reviews1/10 Clients & Experience4.9/10 Market PresenceService focus
70% Customer Service Outsourcing60% Phone Support Services30% Other -
$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
16% Customer Service Outsourcing50% Phone Support Services84% Other -
$5,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.6/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other
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