Top Phone Support Services in the United Kingdom
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$1,000+< $25 / hr1,000 - 9,999Kingsbury Middlesex, England
Services provided
Focus Areas
See all 73 projectsFBSPL- Fusion Business Solutions (P) Limited offers a range of services including Customer Support Outsourcing, back-office support, and business process outsourcing (BPO). Reviews highlight their effective communication, timely delivery, and adaptability to client needs, with clients praising their professionalism, responsiveness, and alignment with company values. Overall, FBSPL is commended for their commitment to delivering quality results and fostering positive working relationships.
Reasonable pricing
Results-oriented
Exceptional performance
Establish clear expectations
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UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Services provided
Focus Areas
See all 18 projectsAnswerForce provides comprehensive Customer Support Outsourcing (CSO) services, including global, around-the-clock support. Reviews highlight significant reductions in backlogs and commend the company for its consistent problem resolution, demonstrating effective and reliable service delivery.
High-quality work
Helpful
Well-organized projects
Proactive
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UndisclosedUndisclosed250 - 999Wrexham, Wales
Services provided
Focus Areas
See all 13 projectsMoneypenny provides call center services, live chat, and receptionist services tailored to various business needs. Reviews highlight their professionalism, timely responses, and the ability to create a natural and personable experience for clients. However, some areas such as data management and occasional errors in information transfer were noted for improvement. Overall, their services are well-received and positively impact client satisfaction.
Well-organized projects
Helpful
High-quality work
Professional
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
Focus Areas
See all 4 projectsQuantanite provides services including human receipt transcription, financial and operational support, menu programming, and customer support. The overall feedback highlights Quantanite's high-quality work, efficiency, and ability to scale tasks effectively. Clients appreciate their commitment, flexibility, and seamless integration with client teams, consistently exceeding expectations and maintaining strong communication and project management practices.
Great project management
Patient
Flexible
Accommodating
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UndisclosedUndisclosed50 - 249London, England
Services provided
Focus Areas
See all 4 projectsAbacus Cambridge Partners offers services in API management, API gateway implementation, VPN integration, and customer identity management, among others. The overall feedback highlights their technical proficiency, flexibility, and timely delivery. Clients consistently praise their project management capabilities, responsiveness, and integrity, making Abacus Cambridge Partners a preferred vendor for complex technological solutions.
Timely
High-quality work
Patient
Understands the needs of their clients
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
Focus Areas
See all 2 projectsThe Contact Company offers 24/7 sales and technical support services via phone, email, social media, and live chat. Reviews highlight their positive company culture, exceptional project management, and seamless collaboration. Clients consistently commend their commitment to high-quality, cost-effective customer service and flexibility in meeting evolving needs.
High-quality work
Transparent
5.0 out of 5.0 rating for cost
Completed projects in 2 countries
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$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
Focus Areas
See all 3 projectsArise provides outbound call handling, appointment setting, and marketing services. Reviews on Clutch.co highlight Arise's reliability, strong communication, and helpfulness as key strengths, with clients consistently noting positive experiences and significant cost savings. Overall, Arise is praised for its ability to manage sales calls and customer issues effectively.
4.5 out of 5.0 rating for cost
Helpful
Completed projects in 3 cities
High-quality work
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
Focus Areas
See all 3 projectsFace for Business offers professional virtual receptionist and call answering services, providing personalized support and building strong client relationships. The reviews highlight their reliability, seamless onboarding, and cost-effectiveness, alongside their ability to enhance customer support and increase client conversions. Clients consistently praise their excellent communication, adaptability, and dedication, considering Face for Business an integral part of their operations.
Understands the needs of their clients
4.8 out of 5.0 rating for cost
Proactive
Receptive
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Undisclosed$25 - $49 / hr10 - 49Manchester, England
Services provided
Focus Areas
See all 1 projectsMunzai Solutions specializes in lead communication and booking meetings for sales teams, employing tools like Zoho Creator Phone Call app to enhance client engagement. Reviews highlight their professionalism, effective team approach, and adaptability to client needs, with significant improvements noted from past projects. Clients commend their project management and timely communication, deeming them a reliable partner for lead management services.
Communicative
5.0 out of 5.0 rating for cost
Great team
Professional
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
Focus Areas
See all 4 projectsNICE inContact offers interactive voice response services, customer call handling, and order processing. Reviews indicate that clients appreciate their updated tools, good support, and competitive prices. However, high turnover rates among staff and potential improvements in employee engagement were noted as areas for improvement. Overall, NICE inContact is valued for enhancing productivity, ease of use, and proactive customer service.
Accessible
Easy to work with
Proactive
3.2 out of 5.0 rating for cost
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$1,000+< $25 / hr250 - 999London, England
Services provided
Focus Areas
See all 1 projectsCALLCARE provides out-of-hours telephone answering services, including triage and routing based on priority. The overall feedback reveals effective onboarding but significant issues in post-implementation support, including poor communication, lack of engagement, and inadequate staff training, leading to project abandonment. Despite initial positive impressions, the company's ongoing support and responsiveness were critically lacking.
3.0 out of 5.0 rating for cost
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
Focus Areas
See all 1 projectsMedical PA offers call center services focused on appointment scheduling and handling patient inquiries for medical practices. The overall feedback highlights their professionalism, responsiveness, and efficiency in managing calls, significantly reducing the time clients spend on phone communications. However, there is a noted area for improvement regarding call transfers not being picked up occasionally.
4.0 out of 5.0 rating for cost
Professional
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UndisclosedUndisclosed10,000+London, England
Services provided
Focus Areas
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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$100,000+< $25 / hr1,000 - 9,999London , England
Services provided
Focus Areas
Firstsource Solutions is a large London , England-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
Focus Areas
Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Services provided
Focus Areas
Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Bury, England
Services provided
Focus Areas
Customer Service Outsourcing company FM Outsource is headquartered in Bury, England. Their services include Customer Service Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Colchester, England
Services provided
Focus Areas
GFM ClearComms is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Email Marketing and are based in Colchester, England.
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$1,000+< $25 / hr250 - 999London, England
Services provided
Focus Areas
Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49London, England
Services provided
Focus Areas
3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Bristol, England
Services provided
Focus Areas
ChatPandas, a Customer Service Outsourcing company, is located in Albany, New York and Bristol, England. They specialize in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Romsey , England
Services provided
Focus Areas
Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
Services provided
Focus Areas
Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Liverpool, England
Services provided
Focus Areas
Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
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UndisclosedUndisclosed10 - 49Shanklin, England
Services provided
Focus Areas
E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
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$10,000+$25 - $49 / hr1,000 - 9,999Bridgnorth, England
Services provided
Focus Areas
Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
Focus Areas
Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
Focus Areas
Answer4u, an answering service company, focus on Call Center Services and Customer Service Outsourcing. They were established in 2004.
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$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
Focus Areas
Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999London , England
Services provided
Focus Areas
Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Undisclosed< $25 / hr10 - 49London, England
Services provided
Focus Areas
Geek Online is an answering service company and Customer Service Outsourcing company. Established in 2018, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
Focus Areas
Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Kirkham, England
Services provided
Focus Areas
WebDataGuru is a Market Research company in Houston, Texas and Ahmedabad, India. The team provides Market Research and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Corby, England
Services provided
Focus Areas
Customer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
Focus Areas
Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49London, England
Services provided
Focus Areas
Icon Offices is a Business Consulting company. In London, England, their team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Newquay, England
Services provided
Focus Areas
Call a Real Person, a Customer Service Outsourcing company, is headquartered in Newquay, England. Their services include Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Roslin, Scotland
Services provided
Focus Areas
Connect Communications Services Ltd is a call center. They are headquartered in Roslin, Scotland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Borough Green, England
Services provided
Focus Areas
Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
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$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
Focus Areas
Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
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$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Services provided
Focus Areas
MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
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$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
Focus Areas
Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Manchester, England
Services provided
Focus Areas
ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr250 - 999Southend-on-sea, England
Services provided
Focus Areas
Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Monks Risborough, England
Services provided
Focus Areas
CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$1,000+Undisclosed10 - 49Dorking, England
Services provided
Focus Areas
Novus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Birmingham, England
Services provided
Focus Areas
Connect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.
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$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
Focus Areas
Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Radlett, England
Services provided
Focus Areas
Marketing Strategy company The Covalence was established in 2018. Headquartered in Rawalpindi, Pakistan and Radlett, England, the team provides Marketing Strategy and Web Development.
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Undisclosed< $25 / hr10 - 49London, England
Services provided
Focus Areas
See all 2 projectsLentrax Translation Services provides professional translation and transcription services, including document translation and localization for various languages. Their clients consistently highlight the company's accuracy, promptness, and excellent communication. Reviews commend Lentrax for their high-quality work and exceptional customer service, marking them as a reliable and efficient choice for translation needs.
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Build My Project BriefList of the Top 12 United Kingdom Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Kingsbury Middlesex, England
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Customer Service Outsourcing20% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
31.2/40.014.6/20 Reviews8.3/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
UndisclosedUndisclosed250 - 999Wrexham, Wales
Ability to deliver
32.8/40.015.2/20 Reviews7.6/10 Clients & Experience10/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249London, England
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
60% Customer Service Outsourcing32% Phone Support Services40% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing80% Phone Support Services39% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.5/40.015.8/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Customer Service Outsourcing70% Phone Support Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Manchester, England
Ability to deliver
28.2/40.016.8/20 Reviews6.6/10 Clients & Experience4.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
18.4/40.012.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing40% Phone Support Services60% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing45% Phone Support Services65% Other -
UndisclosedUndisclosed10,000+London, England
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing70% Phone Support Services67% Other -
$100,000+< $25 / hr1,000 - 9,999London , England
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Phone Support Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Glasgow , Scotland
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
35% Customer Service Outsourcing43% Phone Support Services65% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing62% Phone Support Services20% Other -
$1,000+< $25 / hr50 - 249Colchester, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Customer Service Outsourcing90% Phone Support Services25% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing25% Phone Support Services45% Other -
$1,000+< $25 / hr250 - 999Bristol, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing44% Phone Support Services50% Other -
UndisclosedUndisclosed50 - 249Glasgow, Scotland
Ability to deliver
4.9/40.0