Top BPO Companies in Zagreb
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Undisclosed< $25 / hr1,000 - 9,999Mandaluyong, Philippines
Services provided
ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
See all 25 projectsHugo offers a range of services including social media management, content moderation, customer support, and marketplace operations. Reviews consistently commend Hugo for its efficient project management, cultural competency, and adaptability in handling diverse client needs. Clients highlight Hugo’s ability to enhance operational efficiency and customer satisfaction while being a proactive and culturally aware partner.
Accessible
Exceptional performance
Great project management
Efficient
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
See all 13 projectsTECHSPEED INC provides a range of services, including data entry, data validation, call center services, lead generation, and market research. Clients consistently praise the company for its flexibility, adaptability, and efficient project management. The reviews highlight TECHSPEED INC's ability to scale operations quickly, integrate seamlessly with client systems, and deliver high-quality results on time. The firm's customer service and responsiveness are also frequently commended.
1 review mentions Other Digital Marketing
Exceptional performance
Well-organized projects
Efficient
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Services provided
See all 3 projectsSignifico offers customer support services through various communication channels, such as email and phone, for companies in industries like oil and gas, car retail, and rail transport. The overall feedback highlights their impressive project management, fast and reliable execution, and a high level of passion and expertise in delivering services. Clients commend their strong alignment with customer values and continuous adaptation to new requests.
1 review mentions Customer Service Outsourcing
Reviewed 2 times in the past 6 months
Great project management
Reliable
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UndisclosedUndisclosed10,000+Zagreb, Croatia
Services provided
Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
See all 114 projectsRemote CoWorker provides virtual assistant services to support various administrative and operational tasks, such as customer service, data management, and marketing efforts, tailored to specific business needs. Reviews indicate a highly responsive and efficient service experience, characterized by a strong candidate pool and excellent project management. Clients consistently highlight the company’s commitment to aligning with client values and delivering cost-effective, personalized solutions.
Accessible
Efficient
2 reviews mention Content Marketing
Passionate about their work
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$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Services provided
See all 2 projectsJOYNO INC offers comprehensive digital marketing services, including website design, social media marketing, content creation, and management. The feedback from their clients highlights their professionalism, strong communication skills, and effective project management. Clients appreciate JOYNO INC's ability to build strong relationships, exceed expectations, and deliver high-quality work that significantly increases engagement and brand visibility. Their team is praised for being ethical, responsive, and accommodating.
Communicative
Exceeds expectations
5.0 out of 5.0 rating for cost
1 review mentions Call Center Services
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$1,000+< $25 / hr250 - 999Columbus, OH
Services provided
See all 1 projectsPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
ECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
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UndisclosedUndisclosed250 - 999Zagreb, Croatia
Services provided
Mplus is a midsize answering service company in Zagreb, Croatia. The team provides Call Center Services and HR Consulting.
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$10,000+< $25 / hr10 - 49Zagreb, Croatia
Services provided
CoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
ProCall is a midsize answering service headquartered in Zagreb, Croatia. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Zagreb, Croatia
Services provided
Midsize custom software development company IN2 Group, is located in Zagreb, Croatia and Serbia. Their services include Custom Software Development and Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Services provided
See all 5 projectsConnext offers outsourcing solutions for transaction management, business processing, payroll, back-office administration, property management, and IT-related roles. Across various reviews, clients consistently praised Connext's professionalism, responsiveness, and ability to provide highly skilled candidates quickly. The company is noted for its effective communication, deep collaboration, and dedicated support, making it a valuable long-term partner for diverse business needs.
Reliable
Team players
Completed projects in 3 cities
5.0 out of 5.0 rating for cost
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
See all 11 projectsSureCall provides comprehensive call center services, including phone and email support, to various industries, assisting with overflow call volumes, 24/7 inquiry handling, and customer service for specific programs. Their clients consistently praise SureCall's excellent project management, responsiveness, flexibility, and ability to deliver timely and quality service. The company's commitment to partnership and continuous improvement is also highlighted as a significant strength.
Accessible
Reliable
Exceeds expectations
Knowledgeable
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
See all 5 projectsSharkhelpers provides recruitment and HR services, specializing in sourcing, screening, and onboarding talent tailored to clients' needs. Reviews consistently highlight their high-quality candidates, responsiveness, and effective project management. Clients commend their exceptional customer service, seamless communication, and commitment to understanding specific business requirements, making them a valuable and trusted partner.
Accessible
Experienced
1 review mentions Employer of Record (EOR) Services
Very responsive
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UndisclosedUndisclosed250 - 999Zagreb, Croatia
Services provided
Heloo, a Customer Service Outsourcing company, is based in Zagreb, Croatia. Founded in 2017, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Zagreb, Croatia
Services provided
Small telephone answering service Dekada Komunikacije, is in Zagreb, Croatia. Their services include Call Center Services and Web Design.
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$100,000+Undisclosed10,000+Singapore
Services provided
See all 12 projectsTDCX offers comprehensive customer experience solutions, including customer service, quality evaluations, and risk assessments, primarily across the Asia-Pacific region. The reviews highlight TDCX's agility, flexibility, and ability to adapt to unique client needs, fostering strong partnerships. Clients consistently praise their communication, innovative problem-solving, and service quality, although some suggest improvements in remote work options and industry expertise.
Reliable
Exceeds expectations
Easy to work with
Understands the needs of their clients
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
See all 9 projectsHelpSquad provides 24/7 customer service, live chat management, appointment scheduling, and virtual assistant support across various platforms such as phone, email, and online chat. Clients praise HelpSquad for their responsiveness, excellent customer service, and alignment with the company's values. Reviews consistently highlight the company's timeliness, attentiveness, and ability to understand and meet specific client needs, with no significant areas for improvement noted.
Detail-oriented
Easy to work with
Understands the needs of their clients
1 review mentions Public Relations
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UndisclosedUndisclosed50 - 249Torreón, Mexico
Services provided
See all 20 projectsRemote Team Solutions offers recruitment, staffing, payroll processing, and remote team management services. The reviews highlight the firm's ability to provide high-quality, culturally aligned candidates and deliver exceptional service, often exceeding client expectations. Common themes include responsiveness, professionalism, and a deep commitment to understanding and fulfilling client needs, resulting in significant cost savings and operational efficiency.
Passionate about their work
Exceeds expectations
Results-oriented
Understands the needs of their clients
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$10,000+Undisclosed2 - 9Zagreb, Croatia
Services provided
PR agency EQUESTRIS specializes in Public Relations and Digital Strategy. They are headquartered in Zagreb, Croatia.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
Founded in 1992, GELD DATA d.o.o. Is a small IT managed services company in Zagreb, Croatia. Their team offers IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Guadalajara, Mexico
Services provided
See all 7 projectsWexpand provides comprehensive HR and recruitment services, including sourcing, hiring, onboarding, and managing remote teams. Reviews highlight their cost-effectiveness, efficiency, and alignment with company values. Clients appreciate Wexpand's professional approach, timely delivery, and strong communication, leading to successful hiring outcomes and improved operational efficiency. Overall, Wexpand is praised for its ability to find and manage high-quality candidates and maintain strong client relationships.
Efficient
Communicative
Personable
Well-organized projects
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
See all 1 projectsSatellite Office provides recruitment, HR management, and employee management services, facilitating the offshoring of digital media workforces. Clients appreciate their transparency, communication skills, and attention to detail, which have contributed to significant cost savings and efficiency improvements. Their project management has also been highly praised, highlighting a strong partnership beyond mere service provision.
Very responsive
1 review mentions Recruiting
Transparent
1 review mentions HR Outsourcing
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
UTILITER d.o.o., an IT managed services company, specialize in IT managed services and Web Development. They were launched in 2006.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
Phone answering service M+ Group is headquartered in Zagreb, Croatia. Established in 2007, the team specializes in Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Zagreb, Croatia
Services provided
Scalable Global Solutions JSC is a Business Consulting company. Established in 2015, the firm provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
Based in Zagreb, Croatia, Virtual Office is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Varaždin, Croatia
Services provided
City Connect is a Marketing Strategy company. Located in Varaždin, Croatia, their team focuses on Marketing Strategy and IT strategy consulting.
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$5,000+$100 - $149 / hr250 - 999Koprivnica, Croatia
Services provided
See all 1 projectsRSM provides data migration and consulting services, focusing on transitioning systems to Microsoft Dynamics 365 for centralization and improved communication. Reviews highlight their effective project management and availability, noting successful fundraising and marketing campaigns as a result of their involvement. Clients appreciate their comprehensive support and responsiveness.
High-quality work
5.0 out of 5.0 rating for cost
Accessible
1 review mentions Other IT Consulting and SI
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$1,000+$25 - $49 / hr10 - 49Velika Gorica, Croatia
Services provided
Troha Infinitus is a Velika Gorica, Croatia-based phone answering service. They specialize in Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
Tango Komunikacije is an answering service company. Headquartered in Zagreb, Croatia, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
Phone answering service and Customer Service Outsourcing company Echo was founded in 2001. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Varaždin, Croatia
Services provided
Headquartered in Varaždin, Croatia, Valdez Business Services is a small web design agency. Their services include Web Design and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
OB2B is a small Sales Outsourcing company. Founded in 2013, the team specializes in Sales Outsourcing and Business Consulting.
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$1,000+$50 - $99 / hr2 - 9Zagreb, Croatia
Services provided
See all 7 projectsReadyScale offers comprehensive business development, digital marketing, GDPR compliance, and web optimization services. Their clients consistently praise the company's expertise, responsiveness, and ability to deliver measurable outcomes on time. The recurring themes across reviews include ReadyScale’s adaptability, deep subject matter knowledge, and exceptional project management skills, which have significantly contributed to their clients' growth and success.
Flexible
1 review mentions Other Digital Marketing
Communicative
Efficient
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$1,000+$100 - $149 / hr2 - 9Zagreb, Croatia
Services provided
In Zagreb, Croatia, Lighthouse Advisory is a custom software development firm. They provide Custom Software Development and Web Development.
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Build My Project BriefList of the Top 1 Zagreb BPO Services
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Undisclosed< $25 / hr50 - 249Zagreb, Croatia
Ability to deliver
23.7/40.016.8/20 Reviews1.5/10 Clients & Experience5.4/10 Market PresenceService focus
66% Back Office Outsourcing34% Other -
UndisclosedUndisclosed10,000+Zagreb, Croatia
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+< $25 / hr10 - 49Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed250 - 999Zagreb, Croatia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+Undisclosed2 - 9Zagreb, Croatia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Varaždin, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other