Top Call Center Services & Voice Services in Zagreb
1 Leaders 15 Contenders
19 Companies
List of the Top Zagreb Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Zagreb, CroatiaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Zagreb, CroatiaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
3 of 5 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves Zagreb, CroatiaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Zagreb, CroatiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Great team
Clients consistently highlight the professionalism and approachability of the Hugo team, emphasizing their effective communication and responsiveness. One client noted that the team was 'incredibly easy and fun to work with,' fostering a collaborative atmosphere that significantly contributed to project success. The team's dedication to aligning with client needs and their commitment to quality were also frequently praised, reinforcing the overall sentiment of a great team that genuinely cares about client success.-
Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
3 of 3 Zagreb-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in ZagrebRead Similar ReviewsZagreb-based Call Center Services project highlight
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local businesses commend Significo for dependable, client-focused contact-center services spanning e-mobility, customer care, and vehicle sales and after-sales support. Clients note consistent communication and timely execution, alongside outcomes such as reduced customer wait times, increased loyalty participation, and growth in sales and service appointments.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10,000+Zagreb, Croatia
Services provided
30% Call Center Services20% AI Development20% HR Consulting +3 services10% Customer Service Outsourcing10% Digital Strategy10% RecruitingFounded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
80% Sales Outsourcing20% Business ConsultingOB2B is a small Sales Outsourcing company. Founded in 2013, the team specializes in Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Zagreb, Croatia
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Sales OutsourcingHeloo, a Customer Service Outsourcing company, is based in Zagreb, Croatia. Founded in 2017, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
Read moreSee All Locations (2)Zagreb, Croatia
Ulica grada Vukovara 284
Zagreb, Croatia 10000151 - 200
+385.1202.3600
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
100% Call Center ServicesProCall is a midsize answering service headquartered in Zagreb, Croatia. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
30% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +2 services20% Sales Outsourcing10% Direct MarketingPhone answering service M+ Group is headquartered in Zagreb, Croatia. Established in 2007, the team specializes in Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Zagreb, Croatia
Services provided
50% Call Center Services20% Web Design20% Web Development +1 service10% Search Engine OptimizationSmall telephone answering service Dekada Komunikacije, is in Zagreb, Croatia. Their services include Call Center Services and Web Design.
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$10,000+< $25 / hr10 - 49Zagreb, Croatia
Services provided
25% Call Center Services55% Customer Service Outsourcing20% Back Office OutsourcingCoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
20% Back Office Outsourcing20% Ecommerce Marketing20% Sales Outsourcing +4 services10% Branding10% Business Consulting10% Corporate Training & Coaching10% Web DesignBased in Zagreb, Croatia, Virtual Office is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Sales Outsourcing.
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$10,000+Undisclosed2 - 9Zagreb, Croatia
Services provided
20% Call Center Services20% Business Consulting20% Digital Strategy +3 services20% Public Relations10% Branding10% Customer Service OutsourcingPR agency EQUESTRIS specializes in Public Relations and Digital Strategy. They are headquartered in Zagreb, Croatia.
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$1,000+$100 - $149 / hr2 - 9Zagreb, Croatia
Services provided
20% Custom Software Development20% Mobile App Development20% Web Development +6 services15% Sales Outsourcing5% Business Consulting5% Corporate Training & Coaching5% Product Design5% UX/UI Design5% Web DesignIn Zagreb, Croatia, Lighthouse Advisory is a custom software development firm. They provide Custom Software Development and Web Development.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
10% Call Center Services40% IT Managed Services30% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Sales OutsourcingFounded in 1992, GELD DATA d.o.o. Is a small IT managed services company in Zagreb, Croatia. Their team offers IT managed services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr10 - 49Žažina, Croatia
Services provided
100% Call Center ServicesApricot-Link is a call center service. Based in Žažina, Croatia, the agency focuses on Call Center Services.
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UndisclosedUndisclosed250 - 999Varaždin, Croatia
Services provided
20% Call Center Services20% IT Strategy Consulting20% Marketing Strategy +3 services20% Staffing10% Back Office Outsourcing10% Customer Service OutsourcingCity Connect is a Marketing Strategy company. Located in Varaždin, Croatia, their team focuses on Marketing Strategy and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Velika Gorica, Croatia
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingTroha Infinitus is a Velika Gorica, Croatia-based phone answering service. They specialize in Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
54% Call Center Services36% Customer Service Outsourcing10% Market ResearchTango Komunikacije is an answering service company. Headquartered in Zagreb, Croatia, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
50% Call Center Services50% Customer Service OutsourcingPhone answering service and Customer Service Outsourcing company Echo was founded in 2001. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Varaždin, Croatia
Services provided
30% Call Center Services35% Web Design20% Marketing Strategy +1 service15% TranslationHeadquartered in Varaždin, Croatia, Valdez Business Services is a small web design agency. Their services include Web Design and Call Center Services.
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List of the Top 1 Zagreb Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30/40.016.6/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10,000+Zagreb, Croatia
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Zagreb, Croatia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr10 - 49Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+Undisclosed2 - 9Zagreb, Croatia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$100 - $149 / hr2 - 9Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+$25 - $49 / hr10 - 49Žažina, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Varaždin, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr10 - 49Velika Gorica, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services30% Sales Outsourcing10% Other
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