Top Call Center Services & Voice Services in Zagreb
19 Companies
List of the Top Zagreb Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Zagreb, CroatiaServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 75 projectsSupportYourApp specializes in Contact Center Services, offering 24/7 customer support, multilingual communication, and scalable solutions. Reviewers consistently highlight their flexibility, professional communication, and ability to meet clients’ operational needs. Approximately 90% of reviews praise their responsiveness and dedication, with many emphasizing their effective project management and commitment to improving customer care services.
Reviews mention Autonomous
Clients generally express a positive sentiment regarding the autonomy of SupportYourApp's team. One client noted their 'very autonomous' nature, requiring minimal oversight and demonstrating exceptional self-education about the product. Another client highlighted their ability to operate independently, often updating training materials without prompting. The overarching feedback emphasizes their adaptability and eagerness to understand client needs, which enhances their effectiveness in delivering support.-
Customer Support for Technology Platform
5.0 Sep 11, 2020They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were.
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Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.
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11 of 11 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, SupportYourApp has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and proactive project management. Notable comments include effective issue resolution and seamless transitions between team members, with one client highlighting the dedication of their support agent, Lucas. Overall, clients reported improved application stability, high customer satisfaction scores, and a commitment to aligning with business objectives, indicating a strong fit for ongoing collaboration.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across diverse industries including non-profit, fitness, education, gaming, healthcare, and technology. Clients commend their efficient customer support, quick response times, and adaptability to evolving business needs. Overall sentiment is positive, with notable strengths in improving operational efficiency and customer satisfaction. Companies in sectors like education and technology have particularly praised their ability to provide 24/7 support, indicating strong alignment for businesses seeking reliable customer service solutions.
Read All ReviewsSelect Industry to see insights
Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend SupportYourApp for their cost-effectiveness and the value they provide. Multiple reviews highlight that the pricing aligns well with budgets, leading to strong partnerships. For instance, one client noted the 'good value for cost' and another emphasized 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the quality of service relative to the investment, indicating a strong return on investment.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Zagreb, CroatiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr250 - 999Serves Zagreb, CroatiaServices provided
30% Call Center Services60% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Innovative
Clients have highlighted Simply Contact's innovative approach to customer service, noting their remarkable adaptability and proactive problem-solving capabilities. One client specifically praised their ability to tailor solutions to meet unique needs, stating, 'The adaptability and innovation Simply Contact brings to customer service are remarkable.' Overall, the sentiment regarding their innovative services is highly positive, reflecting satisfaction with the customized and effective service delivery.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
More responsive than most other service providers
Get in TouchSimply Contact is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Russian
- German
- French
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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Significo
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$1,000+$25 - $49 / hr50 - 249Zagreb, CroatiaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Great team
Client feedback consistently highlights Significo as a 'great team' characterized by their expertise, passion, and strong cultural alignment. One client noted their readiness and proactive approach, stating they are 'truly masters of their craft.' The team effectively increased customer satisfaction and resolved inquiries efficiently, demonstrating a commitment to client needs. Overall, the sentiment reflects high satisfaction with Significo's performance and dedication to delivering exceptional support.-
Customer Support Services for Car Dealer
5.0 Dec 6, 2023Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. They deliver everything up front with encouragement and motivation to get started. They are truly masters of their craft.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
3 of 3 Zagreb-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in ZagrebRead All ReviewsZagreb-based Call Center Services project highlight
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
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$1,000+$50 - $99 / hr2 - 9Zagreb, Croatia
Services provided
17% Conversion Optimization17% Email Marketing17% Pay Per Click +3 services17% Sales Outsourcing16% Mobile & App Marketing16% Social Media MarketingSee all 7 projectsReadyScale is a versatile business development and compliance consultancy specializing in GDPR compliance, CRM setup, and growth strategy optimization. Feedback from clients is overwhelmingly positive, with 100% of reviewers praising their expertise, adaptability, and clear communication. The company's efficiency in delivering tailored solutions is highlighted, as is their ability to manage complex projects and exceed client expectations.
Reviews mention Understands their clients' needs
ReadyScale has consistently demonstrated a strong understanding of client needs, as highlighted by multiple reviews. One client praised their 'deep understanding of GDPR and Google Consent Mode,' which facilitated effective communication and implementation. Another client noted their adaptability and responsiveness in a fast-paced startup environment, which was crucial for growth. Overall, the sentiment is positive, with clients appreciating ReadyScale's expertise and ability to tailor solutions to specific project requirements.-
Compliance Implementation for Software Design & Dev Agency
5.0 Jul 29, 2024What impressed us the most about the company was their deep understanding of GDPR and Google Consent Mode, especially given the conflicting information available online. Their clear communication and expert knowledge made a confusing topic understandable, and they efficiently implemented the solution, resolving a challenging issue for us with ease.
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SaaS Inbound & Outreach for Offerwall Provider
5.0 Feb 7, 2023We didn't have any specific issues with the team, however, it did take them a bit before they could truly understand the ins and outs of our business. Since we operate in a very specific niche, there were a lot of things that were new to the team. Despite this initial learning curve, they were able to implement our terminology and key industry knowledge extremely well.
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Industry Experience
ReadyScale demonstrates expertise in the Software and Med-Tech industries, where they effectively implement solutions for GDPR compliance, business development, and CRM optimization. Clients commend their adaptability, deep industry knowledge, and efficient project management, leading to significant revenue growth and operational improvements. Overall sentiment indicates strong satisfaction across industries, highlighting ReadyScale's ability to enhance business strategies and drive success, making them a suitable partner for software and IT agencies.
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Software Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ReadyScale's strong value for money, with one reviewer noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with the quality of services provided, as evidenced by significant project outcomes like increased revenue and lead generation. Another client emphasized that ReadyScale's fair pricing led to remarkable business development results. Overall, the sentiment is positive, reflecting satisfaction with both cost and value delivered.Was this helpful?
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UndisclosedUndisclosed10,000+Zagreb, Croatia
Services provided
30% Call Center Services20% AI Development20% HR Consulting +3 services10% Customer Service Outsourcing10% Digital Strategy10% RecruitingFounded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
80% Sales Outsourcing20% Business ConsultingOB2B is a small Sales Outsourcing company. Founded in 2013, the team specializes in Sales Outsourcing and Business Consulting.
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UndisclosedUndisclosed250 - 999Zagreb, Croatia
Services provided
10% Call Center Services80% Customer Service Outsourcing10% Sales OutsourcingHeloo, a Customer Service Outsourcing company, is based in Zagreb, Croatia. Founded in 2017, the team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingECHO Contact Center is a call center. In Boston, Massachusetts and Zagreb, Croatia, their midsize team offers Call Center Services and Back Office Outsourcing. The agency was launched in 2001.
Read moreSee All Locations (2)Zagreb, Croatia
Ulica grada Vukovara 284
Zagreb, Croatia 10000151 - 200
+385.1202.3600
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UndisclosedUndisclosed50 - 249Zagreb, Croatia
Services provided
100% Call Center ServicesProCall is a midsize answering service headquartered in Zagreb, Croatia. The team focuses on Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
30% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +2 services20% Sales Outsourcing10% Direct MarketingPhone answering service M+ Group is headquartered in Zagreb, Croatia. Established in 2007, the team specializes in Call Center Services and Marketing Strategy.
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UndisclosedUndisclosed10 - 49Zagreb, Croatia
Services provided
50% Call Center Services20% Web Design20% Web Development +1 service10% Search Engine OptimizationSmall telephone answering service Dekada Komunikacije, is in Zagreb, Croatia. Their services include Call Center Services and Web Design.
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$10,000+< $25 / hr10 - 49Zagreb, Croatia
Services provided
25% Call Center Services55% Customer Service Outsourcing20% Back Office OutsourcingCoreX is a Customer Service Outsourcing company. In Zagreb, Croatia, the team focuses on Customer Service Outsourcing and Call Center Services.
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$10,000+Undisclosed2 - 9Zagreb, Croatia
Services provided
20% Call Center Services20% Business Consulting20% Digital Strategy +3 services20% Public Relations10% Branding10% Customer Service OutsourcingPR agency EQUESTRIS specializes in Public Relations and Digital Strategy. They are headquartered in Zagreb, Croatia.
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$1,000+$100 - $149 / hr2 - 9Zagreb, Croatia
Services provided
20% Custom Software Development20% Mobile App Development20% Web Development +6 services15% Sales Outsourcing5% Business Consulting5% Corporate Training & Coaching5% Product Design5% UX/UI Design5% Web DesignIn Zagreb, Croatia, Lighthouse Advisory is a custom software development firm. They provide Custom Software Development and Web Development.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
10% Call Center Services40% IT Managed Services30% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Sales OutsourcingFounded in 1992, GELD DATA d.o.o. Is a small IT managed services company in Zagreb, Croatia. Their team offers IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Zagreb, Croatia
Services provided
20% Back Office Outsourcing20% Ecommerce Marketing20% Sales Outsourcing +4 services10% Branding10% Business Consulting10% Corporate Training & Coaching10% Web DesignBased in Zagreb, Croatia, Virtual Office is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Varaždin, Croatia
Services provided
20% Call Center Services20% IT Strategy Consulting20% Marketing Strategy +3 services20% Staffing10% Back Office Outsourcing10% Customer Service OutsourcingCity Connect is a Marketing Strategy company. Located in Varaždin, Croatia, their team focuses on Marketing Strategy and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Velika Gorica, Croatia
Services provided
60% Call Center Services30% Sales Outsourcing10% Customer Service OutsourcingTroha Infinitus is a Velika Gorica, Croatia-based phone answering service. They specialize in Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
54% Call Center Services36% Customer Service Outsourcing10% Market ResearchTango Komunikacije is an answering service company. Headquartered in Zagreb, Croatia, the team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Services provided
50% Call Center Services50% Customer Service OutsourcingPhone answering service and Customer Service Outsourcing company Echo was founded in 2001. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Varaždin, Croatia
Services provided
30% Call Center Services35% Web Design20% Marketing Strategy +1 service15% TranslationHeadquartered in Varaždin, Croatia, Valdez Business Services is a small web design agency. Their services include Web Design and Call Center Services.
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List of the Top 2 Zagreb Call Center Companies & Voice Services
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Ability to deliver
30.2/40.016.8/20 Reviews7.8/10 Clients & Experience5.6/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr2 - 9Zagreb, Croatia
Ability to deliver
26.5/40.016.6/20 Reviews5.3/10 Clients & Experience4.6/10 Market PresenceService focus
17% Sales Outsourcing83% Other -
UndisclosedUndisclosed10,000+Zagreb, Croatia
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Sales Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Zagreb, Croatia
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Boston, MA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr10 - 49Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services75% Other -
$10,000+Undisclosed2 - 9Zagreb, Croatia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$100 - $149 / hr2 - 9Zagreb, Croatia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Varaždin, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+$25 - $49 / hr10 - 49Velika Gorica, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services30% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr10 - 49Zagreb, Croatia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
54% Call Center Services46% Other
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