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Top Call Center Services & Voice Services for E-Commerce Companies in China

Ratings Updated: January 22, 2025

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7 Companies

1 Leaders 6 Contenders

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Country: China

Industry: eCommerce

Best Call Center Companies & Voice Services for E-Commerce Companies in China

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Devott Co., Ltd.

5.0 4 reviews

$5,000+

$25 - $49 / hr

50 - 249

Tianjin, China

Services provided

35% Business Consulting

30% Sales Outsourcing

20% Event Marketing +2 services

10% Market Research

5% Translation

Devott Co., Ltd. is a consulting firm offering services in industry research, market analysis, and strategic planning, primarily within the Chinese market. Feedback from their clients is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, dedication, and impactful industry knowledge. Clients specifically praise their cooperative and responsible approach and the high quality of in-country assistance.

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Reviews mention Great project management

Devott Co., Ltd. has received positive feedback regarding its project management capabilities. Clients noted 'outstanding' performance, with one stating they would confidently recommend the vendor to any client. Another review highlighted the team's cooperative and responsible approach, with effective communication via WeChat and telephone. The successful completion of projects and high-quality in-country assistance further underscore their strong project management skills, leading to ongoing relationships and referrals.

Publicity & Company Promotion for Data Processing Company

5.0 Apr 29, 2022

It has done well. More online communication, used WeChat and telephone.

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China (2)

United States (1)

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Reviews mention Knowledgeable

Clients have consistently praised Devott Co., Ltd. for their extensive industry knowledge and high-quality in-country support. One client highlighted their impressive understanding of market dynamics in China, stating, 'the obvious knowledge of the industry' was a standout feature. Another noted the 'amazing' support and sufficient data provided during their engagement. Overall, the sentiment regarding Devott's expertise is overwhelmingly positive, with clients expressing confidence in their ability to deliver satisfactory outcomes.

China Market Research for Real Estate Advisory Firm

5.0 Apr 27, 2022

Besides the obvious knowledge of the industry, the respect that they have shown all my clients is immense.

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Emmiol

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Shen Zhen Shi, China

Services provided

100% Sales Outsourcing

Emmiol is a Sales Outsourcing company. They offer Sales Outsourcing and are headquartered in Shen Zhen Shi, China.
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Anhui Dic Shujin Technology Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

He Fei Shi, China

Services provided

50% Call Center Services

25% BI & Big Data Consulting & SI

25% Blockchain

Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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Anhui Shengtang Service Outsourcing Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Business Consulting +4 services

10% HR Consulting

10% HR Outsourcing

5% Recruiting

5% Staffing

Anhui Shengtang Service Outsourcing Co., Ltd., established in 2004 with a registered capital of 50 Million RMB, is an enterprise providing professional service outsourcing. Headquartered in Hefei
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Beijing Sobot Technologies Co., Ltd

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Beijing, China

Services provided

40% Call Center Services

30% AI Development

30% Custom Software Development +1 service

20% Back Office Outsourcing

Beijing Sobot Technologies Co., Ltd. is an integrated client liaison solution provider. The company provides enterprises with 3D integrated solutions based on the field of client liaison, namely
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Zhejiang Unicall Information Technology Service Co., Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Jia Xing Shi, China

Services provided

15% Call Center Services

25% CRM Consulting and SI

25% IT Strategy Consulting +2 services

20% Corporate Training & Coaching

15% Back Office Outsourcing

Zhejiang Unicall Information Technology Service Co., Ltd. Is a small Jia Xing Shi, China-based IT strategy consulting company. The team specializes in IT strategy consulting and CRM consulting and
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Devott Co., Ltd.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

Best Call Center Companies & Voice Services for E-Commerce Companies in China

Devott Co., Ltd.

$5,000+

$25 - $49 / hr

50 - 249

Tianjin, China

Ability to deliver

31.7/40.0

16.4/20 Reviews

10/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% Sales Outsourcing

70% Other

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Emmiol

Undisclosed

Undisclosed

250 - 999

Shen Zhen Shi, China

Ability to deliver

6/40.0

0/20 Reviews

0/10 Clients & Experience

6/10 Market Presence

Service focus

100% Sales Outsourcing

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Anhui Dic Shujin Technology Co., Ltd.

Undisclosed

Undisclosed

50 - 249

He Fei Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Anhui Shengtang Service Outsourcing Co., Ltd.

Undisclosed

Undisclosed

1,000 - 9,999

Hefei Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Beijing Sobot Technologies Co., Ltd

Undisclosed

Undisclosed

50 - 249

Beijing, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

60% Other

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Zhejiang Unicall Information Technology Service Co., Ltd.

Undisclosed

Undisclosed

10 - 49

Jia Xing Shi, China

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Call Center Services

85% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

Su Zhou Shi, China

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

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Top Call Center Services & Voice Services for E-Commerce Companies in China

Best Call Center Companies & Voice Services for E-Commerce Companies in China

Reviews mention Great project management

Publicity & Company Promotion for Data Processing Company

Reviews mention Knowledgeable

China Market Research for Real Estate Advisory Firm

Get closer to kicking off your next project today

Best Call Center Companies & Voice Services for E-Commerce Companies in China

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations