Top Call Center Services & Voice Services in Ohio
6 Leaders 15 Contenders
107 Companies
List of the Top Ohio Call Center Companies & Voice Services
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$10,000+Undisclosed50 - 249Serves OhioServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsSalesRoads is a company offering Outbound Call Center and Telemarketing Services, specializing in lead generation and appointment setting. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their efficient and organized project management. Clients appreciate SalesRoads' responsiveness and strategic approach, as 75% mention their adeptness in generating targeted leads and meeting sales goals. However, a few reviewers suggest improvement in onboarding processes.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has received positive feedback for its expertise in various industries, particularly in Information Technology, Media, Manufacturing, and Financial Services. Clients commend SalesRoads for its ability to generate qualified leads, improve sales pipelines, and enhance marketing outreach. The overall sentiment is highly favorable, with clients noting SalesRoads' responsiveness, strong project management, and data-driven approach. Organizations in need of lead generation and appointment setting can benefit significantly from SalesRoads' services across these sectors.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads is perceived as offering strong value for money, with clients frequently highlighting their effective pricing structures and high-quality service. One client noted that they chose SalesRoads for their excellent culture fit and good value for cost, leading to a $500,000 potential revenue pipeline. Others reported a 14% conversion rate for booked meetings, exceeding expectations. Overall, clients commend SalesRoads for their responsiveness and commitment to achieving measurable results, often noting that the ROI from their services significantly outweighs the investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves OhioServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves OhioServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves OhioServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.-
Customer Service Outsourcing for Online Yoga Instructions Co
4.0 Feb 10, 2023We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Painesville, OH
Services provided
20% Content Marketing20% Conversion Optimization20% Pay Per Click +2 services20% Sales Outsourcing20% Social Media MarketingAndrade Marketing is a Painesville, Ohio-based social media marketing firm. Founded in 2022, the team provides Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49Dublin, OH
Services provided
20% Search Engine Optimization10% Content Writing Services10% Conversion Optimization +6 services10% Ecommerce Marketing10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DesignAcquiva Digital Agency is a SEO agency. Their small team is located in Dublin, Ohio. Their team offers Search Engine Optimization and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Columbus, OH
Services provided
10% Accounting10% Advertising10% Branding +7 services10% Customer Service Outsourcing10% IT Managed Services10% Logo10% Public Relations10% Sales Outsourcing10% Web Design10% Web DevelopmentFlywheel Advertising, a small Advertising company, is located in Columbus, Ohio. The team offers Advertising and Branding.
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UndisclosedUndisclosed2 - 9Amherst, OH
Services provided
60% Search Engine Optimization20% Social Media Marketing10% Pay Per Click +1 service10% Sales OutsourcingMosaik Media LLC, a small SEO company, is in Amherst, Ohio. Their services include Search Engine Optimization and Social Media Marketing.
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$25,000+$25 - $49 / hr250 - 999Cincinnati, OH
Services provided
10% Call Center Services15% Custom Software Development15% Web Development +7 services10% Application Management & Support10% Application Testing10% Enterprise App Modernization10% Mobile App Development10% Other Application Development5% HR Outsourcing5% RecruitingSee all 8 projectsITCube Solutions Pvt. Ltd. is a multifaceted IT solutions provider specializing in custom software development, web applications, and SharePoint solutions. Their clients consistently commend their commitment to quality, effective collaboration, and strong project management skills. Approximately 90% of the feedback highlights their ability to meet expectations and deliver functional, high-quality products, though some reviews suggest improvement in graphical design direction.
Reviews mention Helpful
Clients have expressed high satisfaction with ITCube Solutions, noting their helpfulness and transparency throughout project execution. One client highlighted their 'meticulous' project management and 'honesty' in communications, stating there were no complaints from users about the intuitive system they developed. The client appreciated the continuous involvement of ITCube's management, which ensured all concerns were addressed promptly. Overall, the sentiment indicates a strong alignment between ITCube’s services and client needs, fostering a collaborative and effective partnership.-
Custom Web Development for Asset Management Company
4.5 Aug 30, 2017They're a fine team, and their project management was quite meticulous in the way they presented weekly status reports, updated the project plan, and helped us with our on-call management reporting needs. They were very inclined to help. That's why they were awarded the second project by default.
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Industry Experience
ITCube Solutions Pvt. Ltd. has demonstrated expertise across various industries, including Information Technology, Healthcare, Legal, Retail, Construction, and Financial Services. Clients commend their strong project management, collaborative approach, and commitment to quality. Positive feedback highlights their ability to enhance operational efficiency through tailored solutions, such as cloud-based applications and SharePoint implementations. Overall sentiment indicates high satisfaction, particularly in IT and legal sectors, making ITCube a suitable partner for organizations seeking reliable digital transformation.
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Retail IT Services Construction Information technology Financial services Healthcare LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with ITCube Solutions Pvt. Ltd.'s cost-effectiveness, noting that the quality of deliverables justifies the investment. For instance, one client mentioned spending between $25,000 and $50,000 annually and highlighted the positive impact on their business. Another client, investing $22,000, praised the company's ability to understand their requirements and deliver effectively. Overall, feedback indicates that clients perceive good value for money, despite some acknowledging minor areas for improvement.Was this helpful?
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UndisclosedUndisclosed50 - 249Cleveland, OH
Services provided
20% Call Center Services50% Recruiting20% HR Consulting +1 service10% Executive SearchRigneydolphin is a Recruiting company. Located in Waterford, Ireland and Tralee, Ireland, the agency was launched in 1990. Their team provides Recruiting and Call Center Services.
Read moreSee All Locations (4)Cleveland, OH
3615 Superior Ave E, Ste. 4406C
Cleveland, OH 441141
+1.216.553.3727
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UndisclosedUndisclosed250 - 999Cincinnati, OH
Services provided
25% Call Center Services50% Market Research25% Back Office OutsourcingGDCC (Global Data Collection Company), a midsize Market Research company, is based in Rotterdam, Netherlands and Cincinnati, Ohio. Their services include Market Research and Call Center Services.
Read moreSee All Locations (5)Cincinnati, OH
110 Boggs Ln
Cincinnati, OH 45246Was this helpful?
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List of the Top 6 Ohio Call Center Companies & Voice Services
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$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
27.5/40.017.8/20 Reviews4.2/10 Clients & Experience5.5/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Columbus, OH
Ability to deliver
30.8/40.016.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.5/40.016.4/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
$10,000+< $25 / hr250 - 999Valley View, OH
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services85% Other -
$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Ability to deliver
23.3/40.016.4/20 Reviews2.1/10 Clients & Experience4.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
9.7/40.00/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
40% Call Center Services18% Sales Outsourcing42% Other -
$1,000+< $25 / hr2 - 9Westerville, OH
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
80% Call Center Services20% Other -
$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
31.8/40.015.4/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
15% Call Center Services20% Sales Outsourcing65% Other -
$1,000+Undisclosed250 - 999Columbus, OH
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed50 - 249Medina, OH
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+$25 - $49 / hr50 - 249Hilliard, OH
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$150 - $199 / hr2 - 9Toledo, OH
Ability to deliver
11.5/40.00/20 Reviews4.9/10 Clients & Experience6.6/10 Market PresenceService focus
11% Call Center Services89% Other -
$1,000+< $25 / hr10 - 49Cincinnati, OH
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Ability to deliver
8.2/40.00/20 Reviews1.8/10 Clients & Experience6.4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed2 - 9Cleveland, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Hudson, OH
Ability to deliver
7.7/40.00/20 Reviews2.4/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Defiance, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$5,000+Undisclosed10 - 49Cincinnati, OH
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$5,000+$25 - $49 / hr10 - 49Logan, OH
Ability to deliver
6.9/40.00/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$1,000+< $25 / hr10,000+Cincinnati, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
56% Call Center Services44% Other
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