Top Customer Support Services in Los Angeles
86 Companies
List of the Top Los Angeles Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention Helpful
The feedback regarding Helpware's helpfulness is overwhelmingly positive. Clients noted the team's responsiveness and dedication, highlighting instances such as the seamless transition to a 24/7 support model and the proactive approach to problem-solving. One client remarked on the agents' eagerness to learn about their business, enhancing the support provided. Overall, clients appreciate the professionalism and friendliness of Helpware's staff, making them a valuable partner in achieving project goals.-
Call Center Services for Hotel Booking Software Company
5.0 Aug 21, 2023The management team is helpful, friendly, and professional. The agents are also adept at what they do and curious to learn more and more about our business. The experience was honestly seamless and they continue to be a great partner.
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Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful in how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.
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Staff Augmentation for Computer Software Company
4.5 Oct 24, 2019They have been very helpful in addressing any of our concerns. It feels like there is a team behind our people. It's probably because there is. There always are for everyone. I think having some more templates for customers who haven't used these type of outsourced services before.
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Staffing for Article Engagement Specialists
4.0 Oct 5, 2018Helpware’s commitment and willingness to help out is what makes them so impressive. Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (4)Guadalajara, Mexico
Av. De Las Americas 1254, 16th Floor
Guadalajara, Mexico 44610501 - 750
1 of 1 Los Angeles-based review is 5 stars$50,000 – $199,999 avg. project cost for Customer Service Outsourcing services in Los AngelesRead All ReviewsCustomer Service Outsourcing project highlight
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves Los Angeles, CAServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.
Reviews mention Helpful
Clients consistently commend Mindy Support for their exceptional customer service and support throughout various projects. One client highlighted their 'amazing customer support,' noting that Mindy Support was 'always there for you.' Another client praised the proactive feedback approach and the 'very positive and constructive manner' in which feedback was received. Overall, the sentiment reflects a strong appreciation for Mindy Support's helpfulness, with clients reporting improved operational efficiency and satisfaction.-
Customer Support for Interactive Gaming Platform
5.0 May 10, 2021The staff have always been very positive and always ready to help. Even with our more tedious requests, which we have really appreciated. Communicating the limitations of the available agent pool earlier on could have been done, this was cleared up but a bit later in the project than we would have preferred.
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LiDAR-Annotation for Autonomous Vehicle Company
5.0 Mar 18, 2021The team really made an effort to meet the required deadlines. Mindy was very helpful in adding more resources to the project when it was needed. Annotation is a quality and effectiveness play, and there is always room for improvement.
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Staff Augmentation for Medical Imaging Software Startup
5.0 Jul 14, 2020The support from MindySupport's team was excellent. Communication between our teams was very efficient, with questions being answered timely and clearly. They were very helpful with the long term planning of resources for the completing of multiple partially overlapping projects.
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Cloud Application Tech Support for Social Intranet Platform
5.0 May 18, 2020They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on the high level. The speed at which they could find qualified staff, the flexibility in their conditions, and the support from their staff for us were impressive while working with their remote team.
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Call Center Services for Beauty Brand
5.0 Jun 12, 2025Mindy Support is very helpful, and we have a good partnership. They’re flexible.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback on Mindy Support has been largely positive, highlighting their effective handling of customer experience in multiple languages. A VP from IL MAKIAGE noted a 20-30% increase in ticket resolution and praised the team's flexibility and helpfulness. However, challenges in staffing for new languages and maintaining service quality were mentioned, indicating areas for improvement. Overall, clients appreciate the partnership and operational capabilities of Mindy Support.Was this helpful?
Industry Experience
Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketingWas this helpful?
See All Locations (1)Limassol, Cyprus
Gr Xenopoulou 17
Limassol, Cyprus 31062001 - 5000
+357 2503 0267
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Customer Service Outsourcing50% Commercial Brokerage Services30% Commercial FinancingGM Realty Advisors, a small Commercial Brokerage Services company, is based in Los Angeles, California. Their services include Commercial Brokerage Services and Commercial Financing.
Read moreSee All Locations (1)Los Angeles, CA
3926 Wilshire Blvd
Los Angeles, CA 9001010 - 15
213-365-0031
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Customer Service Outsourcing30% Call Center Services30% Social Media Marketing +2 services20% Search Engine Optimization10% Sales OutsourcingKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
Read moreSee All Locations (1)Los Angeles, CA
420 W Avenue 40
Los Angeles, CA 90065101 - 150
+1844.216.8877
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing20% Market Research +3 services20% Marketing Strategy10% Back Office Outsourcing10% Call Center ServicesPioneer Lists is a midsize Sales Outsourcing company. They focus on Sales Outsourcing and Marketing Strategy and were founded in 1997.
Read moreSee All Locations (1)Los Angeles, CA
5042 Wilshire Blvd
Los Angeles, CA 900366 - 9
+1888.559.4666
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
20% Customer Service Outsourcing40% Marketing Strategy40% Web DesignIn Los Angeles, California, Sync Marketing is a Marketing Strategy company. They specialize in Marketing Strategy and Web Design and were launched in 2011.
Read moreSee All Locations (1)Los Angeles, CA
10960 Wellworth Ave #301, Los Angeles
Los Angeles, CA 900242 - 5
+1.323.902.7962
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
12% Customer Service Outsourcing30% Back Office Outsourcing20% Custom Software Development +2 services20% Web Design18% Call Center ServicesNowcom is a Back Office Outsourcing company. Founded in 1996, their team provides Back Office Outsourcing and Custom Software Development.
Read moreSee All Locations (1)Los Angeles, CA
4751 Wilshire Blvd., Suite 205
Los Angeles, CA 90010101 - 150
323.746.6888
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 1 projectsNETbilling offers comprehensive payment processing solutions, including online and in-person transaction services with equipment upgrades and a cash discount program. The overall feedback highlights substantial cost savings, improved administrative efficiency, and exceptional customer service, particularly the personalized support from dedicated representatives. Clients have noted considerable reductions in processing fees and enhanced operational workflows, contributing to a highly satisfactory experience.
See All Locations (1)Santa Clarita, CA
27451 Tourney Rd, Suite 220
Santa Clarita, CA 9135550 - 75
888-357-8166
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
50% Customer Service Outsourcing45% Call Center Services5% IT Staff AugmentationSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
See All Locations (1)Irvine, CA
1682 Langley Avenue
Irvine, CA 926142 - 5
9499963257
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +4 services5% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (1)Huntington Beach, CA
16835 Algonquin Street
Huntington Beach, CA 926492 - 5
9494669857
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Advertising20% Mobile App Development +3 services20% Search Engine Optimization18% Call Center Services12% Sales OutsourcingWeb Leads Inc is a small Advertising company. They specialize in Advertising and Mobile App Development and were established in 2010.
Read moreSee All Locations (1)Los Angeles, CA
830 Traction Ave #3a
Los Angeles, CA 9001376 - 100
+1800.560.6875
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.Was this helpful?
See All Locations (2)Irvine, CA
3353 Michelson Suite 400,
Irvine, CA 92612201 - 250
949.247.5654
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$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing10% Call Center ServicesMedPOINT Management is a Back Office Outsourcing company located in Los Angeles, California. Founded in 1987, the team focuses on Back Office Outsourcing and Call Center Services.
Read moreSee All Locations (1)Los Angeles, CA
6400 Canoga Ave # 163
Los Angeles, CA 91367201 - 250
+1.818.702.0100
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Back Office Outsourcing +4 services10% Call Center Services10% Direct Marketing10% Market Research10% Marketing StrategyVirtunect BPO is a Sales Outsourcing company. Headquartered in Los Angeles, California, their team offers Sales Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (1)Los Angeles, CA
924 Bel Air Rd
Los Angeles, CA 900772 - 5
+1323.813.9354
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$10,000+$150 - $199 / hr250 - 999Thousand Oaks, CA
Services provided
50% Customer Service Outsourcing50% Logistics & Supply Chain ConsultingLaunched in 2017, Advatix is a Logistics & Supply Chain Consulting and Customer Service Outsourcing company. The agency focuses on Logistics & Supply Chain Consulting and Customer Service
Read moreSee All Locations (1)Thousand Oaks, CA
2625 Townsgate Road
Thousand Oaks, CA 91361401 - 500
(805) 267-1214
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$5,000+< $25 / hr10 - 49Anaheim, CA
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing20% Business Consulting +4 services10% Corporate Training & Coaching10% Finance & Accounting Outsourcing (FAO)10% IT Strategy Consulting10% Social Media MarketingStaff Boom, a Back Office Outsourcing company, is in Anaheim, California. Their services include Back Office Outsourcing and Business Consulting.
Read moreSee All Locations (1)Anaheim, CA
4025 E La Palma Ave Suite 205
Anaheim, CA 9280710 - 15
(833) 733-2666
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UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Finance & Accounting Outsourcing (FAO) +1 service20% Sales OutsourcingCall center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Glendale, CA
700 N. Brand Blvd
Glendale, CA 912031
+1.866.972.0766
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UndisclosedUndisclosed50 - 249Costa Mesa, CA
Services provided
25% Customer Service Outsourcing25% E-Commerce Development25% Fulfillment +1 service25% Marketing StrategyFounded in 2009, Branded Online Ecommerce is a midsize Costa Mesa, California-based e-commerce development firm. Their services include E-Commerce Development and Fulfillment.
Read moreSee All Locations (1)Costa Mesa, CA
946 W. 17th St.,
Costa Mesa, CA 92627151 - 200
949.864.8136
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UndisclosedUndisclosed10 - 49Anaheim, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% IT Staff Augmentation +2 services20% IT Strategy Consulting20% Web DesignAdvertising company CrosLinks specializes in Advertising and Conversion Optimization. They are in Anaheim, California.
Read moreSee All Locations (1)Anaheim, CA
5753 East Santa Ana Canyon Road
Anaheim, CA 9280710 - 15
+1 (714) 307-4100
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesCedar Financial, a telephone answering service, was founded in 1991. The team offers Call Center Services and Back Office Outsourcing and is in Calabasas, California.
Read moreSee All Locations (1)Calabasas, CA
5230 Las Virgenes, 203
Calabasas, CA 9130231 - 40
+1.818.224.3357
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UndisclosedUndisclosed2 - 9Los Angeles, CA
Services provided
10% Customer Service Outsourcing20% Search Engine Optimization10% Audio Production +6 services10% Back Office Outsourcing10% Content Marketing10% IT Managed Services10% Sales Outsourcing10% Social Media Marketing10% Video ProductionHire Highs is a SEO agency. Launched in 2024, the team offers Search Engine Optimization and Social Media Marketing.
Read moreSee All Locations (1)Los Angeles, CA
3154 Glendale Blvd
Los Angeles, CA 900391
323-493-0712
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UndisclosedUndisclosed1,000 - 9,999Lake Forest, CA
Services provided
25% Customer Service Outsourcing50% Back Office Outsourcing13% Sales Outsourcing +1 service12% Call Center ServicesImagenet LLC is a Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing and is located in Tampa, Florida and Lake Forest, California.
Read moreSee All Locations (5)Lake Forest, CA
9 Spectrum Point Dr
Lake Forest, CA 926301001 - 2000
(877) 272-0705
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UndisclosedUndisclosed10 - 49Orange, CA
Services provided
21% Customer Service Outsourcing49% Call Center Services30% Corporate Training & CoachingLaunched in 2016, Subtle Insight Solutions is a call center service. The company offers Call Center Services and Corporate Training & Coaching, and is small.
Read moreSee All Locations (1)Orange, CA
333 City Blvd. West, Suite 1700
Orange, CA 9286810 - 15
866.582.5551
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
12% Customer Service Outsourcing50% Back Office Outsourcing38% Call Center ServicesSee all 1 projectsAlorica provides Customer Support Outsourcing and Call Center Outsourcing services, offering first-level support and managing call volume. While their availability, especially for night shifts, is highly valued, feedback indicates an ongoing need for improvement in agent skill levels. Overall, their cost-effectiveness and willingness to fill gaps in coverage are appreciated by clients.
See All Locations (1)Irvine, CA
5 Park Plaza, Suite 1100
Irvine, CA 9261476 - 100
1-866.alorica (866.256.7422)
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UndisclosedUndisclosed10 - 49Irvine, CA
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Business ConsultingExcel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Irvine, CA
16380 Bake Parkway
Irvine, CA 9261816 - 20
800.350.3190
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UndisclosedUndisclosed250 - 999Lake Forest, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Consulting10% HR Outsourcing10% Recruitment Process Outsourcing10% Search Engine Optimization10% StaffingResource Extension Inc. Is a Back Office Outsourcing company founded in 2011. The midsize team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (1)Lake Forest, CA
27472 Portola Parkway
Lake Forest, CA 92610101 - 150
9498778765
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UndisclosedUndisclosed10 - 49Riverside, CA
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingSee all 2 projectsPCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.
Reviews mention Knowledgeable
Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.-
24 Hour Answering Service for Multiple Homeowners Associations
5.0 Jan 16, 2018I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.
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Industry Experience
PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.
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Information technology Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.Was this helpful?
See All Locations (1)Riverside, CA
6774 Magnolia Ave
Riverside, CA 92506888-444-5504
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingSee all 1 projectsGeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
See All Locations (1)Culver City, CA
600 Corporate Pointe Suite 1250
Culver City, CA 90230+1.888.539.4282
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (3)Gardena, CA
879 West 190th Street, Suite 1050
Gardena, CA 90248916-562-2235
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesLos Angeles Advanced Answering is an answering service company and Customer Service Outsourcing company. Their team focuses on Call Center Services.
Read moreSee All Locations (1)Los Angeles, CA
277 S Irving Blvd
Los Angeles, CA 90004213.596.8824
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +1 service25% FulfillmentTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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UndisclosedUndisclosed10 - 49Santa Ana, CA
Services provided
35% Customer Service Outsourcing65% Call Center ServicesTAB Answer Network, a small call center service, is headquartered in Santa Ana, California. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Santa Ana, CA
2401 E. 17th Street
Santa Ana, CA 92705800.333.2026
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$1,000+< $25 / hr10 - 49Los Angeles, CA
Services provided
30% Customer Service Outsourcing48% Call Center Services12% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1987, Alliance Communications is a call center. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Los Angeles, CA
5042 Wilshire Boulevard Suite 18321
Los Angeles, CA 90036323.410.7824
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UndisclosedUndisclosed10 - 49Calabasas, CA
Services provided
25% Customer Service Outsourcing75% Call Center ServicesSmall call center Community Answering Service, is based in Calabasas, California. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Calabasas, CA
26500 Agoura Rd
Calabasas, CA 913021.818.914.6545
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UndisclosedUndisclosed50 - 249Rancho Cucamonga, CA
Services provided
20% Customer Service Outsourcing60% Sales Outsourcing20% Call Center ServicesSales Outsourcing company PCS Call Center is located in Rancho Cucamonga, California. They specialize in Sales Outsourcing and Call Center Services and were launched in 2010.
Read moreSee All Locations (1)Rancho Cucamonga, CA
Ontario Fwy, Rancho Cucamonga
Rancho Cucamonga, CA866.671.4344
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UndisclosedUndisclosed10 - 49Beverly Hills, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesHeadquartered in Beverly Hills, California, A1 GILBERT ANSWERING SERVICE is a small call center. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Beverly Hills, CA
9304 CIVIC CENTER DRIVE #2:
Beverly Hills, CA 90210310.273.4455
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
20% Customer Service Outsourcing80% Call Center ServicesCall center Constant Link was launched in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Los Angeles, CA
5111 Dahlia Drive
Los Angeles, CA 900411.888.511.6101
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
12% Customer Service Outsourcing68% Call Center Services10% Back Office Outsourcing +1 service10% TranslationTCC ANSWERING SERVICE is a telephone answering service. They are based in Los Angeles, California and have small team. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Los Angeles, CA
3544 West Olympic Blvd. Suite 204
Los Angeles, CA 90019323.857.5583
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.6/40.016/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
35.3/40.017.8/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
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26.1/40.016.4/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
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10% Customer Service Outsourcing90% Other -
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11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
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Ability to deliver
8.7/40.00/20 Reviews3/10 Clients & Experience5.7/10 Market PresenceService focus
45% Customer Service Outsourcing55% Other -
$1,000+< $25 / hr50 - 249Cerritos, CA
Ability to deliver
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25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
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100% Customer Service Outsourcing -
UndisclosedUndisclosed50 - 249Los Angeles, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
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Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
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Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
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48% Customer Service Outsourcing52% Other -
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40% Customer Service Outsourcing60% Other -
$25,000+$50 - $99 / hr10 - 49Los Angeles, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
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Ability to deliver
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20% Customer Service Outsourcing80% Other -
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Ability to deliver
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25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
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15% Customer Service Outsourcing85% Other -
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Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
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Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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