Top BPO Companies in Edinburgh

Ratings Updated: February 3, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

All Companies Pricing Services Guide BPO Trends

Get Matched

3 Leaders 15 Contenders

51 Companies

Country: Scotland

City: Edinburgh

List of the Top Edinburgh BPO Services

Sponsored

Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Edinburgh, Scotland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.

Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
Read Full Review

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

See All Locations (2)
View Profile Visit Website
TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Edinburgh, Scotland

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

See all 17 projects
Reviews mention Communicative
The sentiment regarding communication with TechSpeed Inc. is overwhelmingly positive, with clients highlighting their proactive and responsive approach. One client noted their 'extremely transparent' communication, while another emphasized their 'genuine commitment to quality and efficiency.' Feedback consistently reflects that TechSpeed maintains clear timelines, provides timely updates, and handles inquiries promptly. Clients appreciated their ability to anticipate issues and offer solutions, indicating a high level of professionalism and reliability in their communication practices.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
Read Full Review

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
Read Full Review

Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
Read Full Review

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
Read Full Review

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and strong value for money. For instance, one client noted that their pricing fit within budget while delivering excellent service. Another emphasized their ability to deliver quality results at a reasonable cost, stating they received top-notch research at an extremely competitive price. Overall, feedback reveals a high satisfaction rate with the cost-effectiveness of their services, coupled with a strong commitment to quality and responsiveness.
Read All Reviews

Was this helpful?

More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (15) Canada (1)
View Profile Visit Website
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Edinburgh, Scotland

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

See all 7 projects
Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
Read Full Review

Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
Read All Reviews

Was this helpful?

View projects from:

Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

See All Locations (5)
View Profile Visit Website
Republik One Limited

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Clydebank, Scotland

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Republik One Limited is a small branding company headquartered in Clydebank, Scotland. Their services include Branding and Call Center Services.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Previous 1 2 Next

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 AnswerForce

2 AnswerConnect

3 SmartPA

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Edinburgh BPO Services

AnswerForce

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

31.2/40.0

14.6/20 Reviews

8.3/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
AnswerConnect

Undisclosed

Undisclosed

1,000 - 9,999

Portland, OR

Ability to deliver

24.5/40.0

15/20 Reviews

1/10 Clients & Experience

8.4/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
SmartPA

$1,000+

< $25 / hr

250 - 999

Edinburgh , Scotland

Ability to deliver

24.1/40.0

16.2/20 Reviews

7.9/10 Clients & Experience

0/10 Market Presence

Service focus

65% Back Office Outsourcing

35% Other

View Profile Visit Website
Clinic Answer

Undisclosed

< $25 / hr

10 - 49

Wokingham, England

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
The Answer Centre

$1,000+

< $25 / hr

50 - 249

Wokingham , England

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Connect Communications Services Ltd

$1,000+

< $25 / hr

10 - 49

Roslin, Scotland

Ability to deliver

6.1/40.0

0/20 Reviews

0.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Objective Corporation

Undisclosed

Undisclosed

250 - 999

North Sydney, Australia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Back Office Outsourcing

70% Other

View Profile Visit Website
Primate

$10,000+

$150 - $199 / hr

10 - 49

Edinburgh, Scotland

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Hudson House

Undisclosed

Undisclosed

10 - 49

Edinburgh , Scotland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Back Office Outsourcing

40% Other

View Profile Visit Website
JH Virtual Assistant

$1,000+

< $25 / hr

2 - 9

Dunfermline, Scotland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

View Profile Visit Website
Difference Corporation

Undisclosed

Undisclosed

10 - 49

South Queensferry, Scotland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
Indicia

$10,000+

$150 - $199 / hr

50 - 249

Bristol, England

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Alpha P Tech Ltd

Undisclosed

Undisclosed

2 - 9

Edinburgh, Scotland

Ability to deliver

5.3/40.0

0/20 Reviews

0.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Back Office Outsourcing

75% Other

View Profile Visit Website
3x1 Public Relations

$10,000+

$150 - $199 / hr

10 - 49

Glasgow, Scotland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
LEWIS Creative Consultants

$10,000+

$150 - $199 / hr

10 - 49

Edinburgh, Scotland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
dunnhumby

$10,000+

$150 - $199 / hr

1,000 - 9,999

London, England

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Back Office Outsourcing

80% Other

View Profile Visit Website
Netsu

$1,000+

$25 - $49 / hr

Freelancer

Edinburgh, Scotland

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

35% Back Office Outsourcing

65% Other

View Profile Visit Website
Bill Gosling Outsourcing

$10,000+

< $25 / hr

1,000 - 9,999

Newmarket, Canada

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

80% Back Office Outsourcing

20% Other

View Profile Visit Website

Latest BPO Articles

See all articles

Top 10 Asian American Pacific Islander B2B Sales & Growth Influencers to Follow in 2025

Updated December 16, 2025

Clutch Team

Discover 10 inspiring AAPI B2B sales and growth influencers to follow in 2025, each making an impact through leadership, content, and community.

Business Services Executive Voices

Why More Law Firms Are Leveraging BPOs

Updated April 8, 2025

Vidya Plainfield

Explore how BPOs play a vital role in helping law firms embrace digitalization to meet modern market needs.

Business Services Thought Leadership

From Vendor to Partner: Carole Mahoney on Co-Creation Growth

Updated April 8, 2025

Tim Condon

Transform your agency from a vendor to a valued partner with insights from Carole Mahoney, Founder of Unbound Growth. Learn how co-creation strengthens...

Business Services Executive Voices

Similar Categories

Related Services

Human Resources in Edinburgh Consulting in Edinburgh Accounting in Edinburgh Call Centers in Edinburgh Transcription in Edinburgh Translation in Edinburgh Real Estate in Edinburgh Contract Manufacturing in Edinburgh Fulfillment in Edinburgh

Specialties

Claims Processing Medical Billing Payment Processing FAO Legal Outsourcing Content Creation BPO Back Office Data Entry Document Digitization & Management

Nearby Locations

BPO in Glasgow

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.

Top BPO Companies in Edinburgh

List of the Top Edinburgh BPO Services

Reviews mention Unique expertise

Accounting Services for Marketing & Venture Capital Firm

Customer Support for FinTech Organization

Industry Experience

Select Industry to see insights

Reviews mention Communicative

Transcription Services for Consumer Credit Reporting Agency

Market Research & Outreach for Equipment Retailer

Data Entry Services for M&A Advisory Firm

Data Entry for Scholarship Fund

Data Mining to Assess Global Pain Landscape

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviews mention Transparent

Staff Augmentation for Accounting Management Firm