Top BPO Companies in Houston
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121 Companies
List of the Top Houston BPO Services
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$50,000+Undisclosed1,000 - 9,999Serves Houston, TXServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 8 projectsROI CX Solutions is a call center and customer support company known for delivering quality services in inbound and outbound call management, lead qualification, and customer service optimization. Across reviews, 100% of clients praised their flexibility, with 83% highlighting excellent customer service. The company consistently meets project timelines and adapts swiftly to client needs, ensuring high customer satisfaction and operational efficiencies.
Reviews mention Exceptional performance
ROI CX Solutions has received exceptional feedback for their performance, particularly in customer service and project management. One client highlighted their ability to think outside the box, leading to increased outreach and effective solutions tailored to their organization. The client noted that the team consistently meets standards with no complaints, emphasizing their commitment to going above and beyond. Overall, the sentiment reflects high satisfaction and confidence in ROI CX Solutions' capabilities.-
Call Center Services for Radiology Company
5.0 Oct 29, 2026They ahve helped us increase outreach to our pateints, They have helped us create solutions that work for our orginization. They are always thinking outside of the box. Our project is more on going with no defined timeline to end. However our go live and day to day services are being performed to our standard with no real complaints.
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1 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, particularly for their excellent customer service and responsiveness. Clients noted that the team consistently met project benchmarks and effectively scaled their staffing based on demand. One client highlighted their ability to book over 500 qualified meetings, while another praised the team's innovative solutions and commitment to quality. However, there were occasional concerns about the initial onboarding team's expertise, which was mitigated by the performance of subsequent teams.Was this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Education, Medical, Retail, and Hospitality. Clients highlighted their expertise in customer service, operational support, and lead management. The overall sentiment is favorable, with notable strengths in communication, response times, and flexibility. In the Education and Medical sectors, they excelled in patient and student engagement, while in Retail and Hospitality, their operational support improved efficiency and customer satisfaction. ROI CX Solutions is well-suited for businesses seeking enhanced customer interactions and operational improvements.
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Other industries Education Advertising & marketing Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Houston, TXServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Houston, TXServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49Montgomery, TX
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingEstablished in 2024, Ataraxis is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Katy, TX
Services provided
80% Translation20% Call Center ServicesLISTO Translating Services & More LLC is a small Translation company based in Katy, Texas. Their services include Translation and Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
40% Public Relations15% Content Marketing15% Content Writing Services +2 services15% Sales Outsourcing15% Social Media MarketingRankin PR is a PR company. The Houston, Texas-based company was launched in 2010. Their team offers Public Relations and Social Media Marketing.
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$5,000+$100 - $149 / hr2 - 9Sugar Land, TX
Services provided
20% Web Design10% Back Office Outsourcing10% Branding +6 services10% Marketing Strategy10% Mobile App Development10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DevelopmentM3PCS Inc is a web design company. Their team is based in Sugar Land, Texas and offers Web Design and UX/UI Design.
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$5,000+$100 - $149 / hr2 - 9Spring, TX
Services provided
20% Advertising20% Branding20% Digital Strategy +3 services15% Search Engine Optimization15% Web Design10% Sales OutsourcingSmall Advertising company Found Me Online, is in Spring, Texas. The team specializes in Advertising and Branding.
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$1,000+$100 - $149 / hr2 - 9Montgomery, TX
Services provided
20% Business Consulting20% Search Engine Optimization10% Back Office Outsourcing +5 services10% Content Marketing10% Digital Strategy10% Other Digital Marketing10% Pay Per Click10% Social Media MarketingEstablished in 2008, GMH Consultants, LP is a SEO company. Their services include Search Engine Optimization and Business Consulting.
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UndisclosedUndisclosed10 - 49The Woodlands, TX
Services provided
20% Fractional CMO Services15% Branding15% Pay Per Click +5 services10% Graphic Design10% Logo10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSmall Fractional CMO Services company Whatbox Digital, is based in The Woodlands, Texas. The team specializes in Fractional CMO Services and Branding.
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UndisclosedUndisclosed2 - 9Katy, TX
Services provided
10% Advertising10% Affiliate Marketing10% Content Marketing +8 services10% Conversion Optimization10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web Design10% Web Development5% Email Marketing5% Social Media MarketingCultivating & Marketing Pros is an Advertising company. They offer Advertising and Content Marketing and were founded in 2021.
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UndisclosedUndisclosed2 - 9Katy, TX
Services provided
10% Content Marketing10% Email Marketing10% Graphic Design +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web Design10% Web DevelopmentN-Sight Web Services is a social media marketing firm. They provide Social Media Marketing and Content Marketing and were founded in 2011. The firm is located in Katy, Texas.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingHouston Advanced Answering is a small Houston, Texas-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
60% BI & Big Data Consulting & SI40% Sales OutsourcingSee all 1 projectsLivescraper is a no-code AI data scraping and lead generation platform that makes it easy to collect valuable business and web data—without writing a single line of code. Our platform helps
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UndisclosedUndisclosed50 - 249Houston, TX
Services provided
70% Back Office Outsourcing30% Social Media MarketingBack Office Outsourcing company Summit VA Solutions is based in Houston, Texas. Founded in 2015, the team specializes in Back Office Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
40% Back Office Outsourcing20% Transcription20% Web Design +1 service20% Web DevelopmentBack Office Outsourcing company VirtualAssistants.co specializes in Back Office Outsourcing and Web Design. They were founded in 2012.
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$1,000+< $25 / hrFreelancerCypress, TX
Services provided
65% Back Office Outsourcing10% Business Consulting10% Call Center Services +2 services10% Transcription5% Web DevelopmentEstablished in 2005, One Stop Resources - The Virtual Assistant Business is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Humble, TX
Services provided
100% Call Center ServicesExtension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
100% Call Center Services1960 Answering Service is an answering service. They are in Houston, Texas and have small team of experts. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesSmall call center Central Messaging, is located in Houston, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Houston, TX
Services provided
40% Search Engine Optimization20% Call Center Services20% Social Media Marketing +2 services10% Content Marketing10% Mobile & App MarketingSeo Guru Houston, a SEO company, is in Houston, Texas. The team specializes in Search Engine Optimization and Call Center Services.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
20% Back Office Outsourcing20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignHouston Digital Marketing is a social media marketing firm. The Houston, Texas-based agency provides Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
20% Branding20% Marketing Strategy20% Web Development +4 services10% Advertising10% Call Center Services10% Market Research10% Media Planning & BuyingDragonfly Strategy, a small branding firm, is in Houston, Texas. Their services include Branding and Marketing Strategy.
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List of the Top 8 Houston BPO Services
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
27.8/40.016/20 Reviews7.6/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
22.8/40.016.6/20 Reviews1.8/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
20.7/40.017/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$50 - $99 / hr50 - 249Houston, TX
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
26.6/40.015.6/20 Reviews6.9/10 Clients & Experience4.1/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
25.1/40.017.8/20 Reviews3.6/10 Clients & Experience3.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Houston, TX
Ability to deliver
20.1/40.016.4/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
21.2/40.016.4/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Houston, TX
Ability to deliver
16.2/40.09.8/20 Reviews2.1/10 Clients & Experience4.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Pearland, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
24.1/40.015.6/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Houston, TX
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Houston, TX
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+Undisclosed50 - 249Houston, TX
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+$50 - $99 / hr50 - 249Houston, TX
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other
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