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Top Answering Service in the United Arab Emirates

Ratings Updated: May 16, 2026
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4 Leaders 15 Contenders

26 Companies

Country: United Arab Emirates
Inbound Services: Answering services

List of the Top United Arab Emirates Answering Services Companies

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves United Arab Emirates

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight a mix of positive and constructive feedback regarding Moneypenny USA's services. Clients appreciate the prompt onboarding and initial customer service, with one noting timely delivery of products. However, concerns were raised about inconsistent service quality and communication after becoming a customer. One client specifically mentioned unexpected charges, indicating a need for clearer pricing structures. Overall, while the initial experience is favorable, there are significant areas for improvement.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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    This provider is fluent in 2 languages:

    • English
    • Spanish
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  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    10% Content Moderation Services +4
    10% Customer Service Outsourcing
    10% Data Annotation Services
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    65% Answering services
    25% Virtual receptionist
    10% Inbound appointment scheduling

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects

    Reviews mention Flexible

    Clients have expressed a strong sentiment regarding Task Virtual's flexibility. One reviewer highlighted their impressive ability to provide solutions and adapt to varying requirements, contrasting them with other firms that lack such adaptability. Additionally, the company demonstrated responsiveness by quickly addressing issues raised by clients. Overall, the feedback underscores a positive perception of Task Virtual's flexibility in meeting client needs.
    • BPO Services for Creative Design Agency
      5.0 May 17, 2022

      We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.

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    Industry Experience

    Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.

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    Select Industry to see insights

    Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.
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    Dubai, United Arab Emirates

    Al Ain - Dubai Road
    Dubai, United Arab Emirates 00000

    1

    3472846666

    See All Locations (12)
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  • Abacus Cambridge Partners Logotype

    4.9 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    40% ERP Consulting and SI
    15% BI & Big Data Consulting & SI +3
    15% Custom Software Development
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

    See all 4 projects
    0 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Voice Services for Financial Services Co.

    4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
    Read 1 Review

    Industry Experience

    Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.

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    Select Industry to see insights

    Telecommunications Retail Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive Abacus Cambridge Partners as offering excellent value for money. One review highlighted timely delivery and flexibility in adapting to dynamic requirements, reflecting a strong return on investment. Another client noted that their project was completed without additional costs, emphasizing the company's professionalism. However, some clients suggested improvements in resource allocation, indicating that while the costs are justified, scaling their expertise could enhance overall service efficiency.
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    United Arab Emirates (2) Kenya (1) United States (1)
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    25% Call Center Services
    25% AI Development
    20% Customer Service Outsourcing +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    LiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.

    See all 1 projects

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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    Dubai, United Arab Emirates

    G-14, Dubai Gate 1, Cluster Q
    Dubai, United Arab Emirates

    10 - 15

    +971 4 423 2624

    See All Locations (2)
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    25% Call Center Services
    20% Sales Outsourcing
    15% Customer Service Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    78% Answering services
    22% Inbound appointment scheduling

    Tafaseel BPO is a call center services provider known for its expertise in Customer Support Services, including inbound and outbound call handling. The company has received positive feedback for its ability to deliver customized solutions, with clients noting a substantial improvement in service quality since their engagement. Approximately 90% of reviews highlight their understanding of local culture and effective project management.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Higher Education Institute

    4.0 — Tafaseel BPO handles voice services for a higher education institute. They provide bilingual agents who answer calls on behalf of the partner as well as manage live chat support and quality Read more
    Read 1 Review

    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

    Read All Reviews

    Select Industry to see insights

    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    60% Answering services
    20% Inbound appointment scheduling
    20% Virtual receptionist

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

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    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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  • Globalex Enviro LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    100% Call Center Services

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Globalex Enviro LLC, an answering service, is in Dubai, United Arab Emirates. The team offers Call Center Services.

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  • Outsoursea Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% IT Managed Services +2
    20% Sales Outsourcing
    20% Web Development

    Focus Areas

    100% Answering services

    Launched in 2025, Outsoursea is a small Direct Marketing company. Their services include Direct Marketing and IT managed services.

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  • Integres Contact Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    85% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    100% Answering services

    Call center Integres Contact Center is headquartered in Dubai, United Arab Emirates. They provide Call Center Services and Sales Outsourcing and were founded in 2014.

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  • TOPAZ FZE Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% Cloud Consulting & SI
    20% Unified Communications Consulting & SI +5
    10% CRM Consulting and SI
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Web Design

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Founded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.

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  • Oncall Call Center Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    100% Call Center Services

    Focus Areas

    40% Answering services
    40% Virtual receptionist
    20% Inbound appointment scheduling

    Oncall Call Center Services is an answering service. Headquartered in Dubai, United Arab Emirates, their midsize team focuses on Call Center Services. The firm was established in 2020.

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  • The TeleServices Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Application Management & Support
    20% Corporate Training & Coaching +2
    20% Search Engine Optimization
    20% Web Design

    Focus Areas

    100% Answering services

    The TeleServices Company is a midsize SEO services firm. They offer Search Engine Optimization and Web Design and were established in 2000.

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  • Insights Middle East Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.

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  • Voxtron Middle East LLC Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% CRM Consulting and SI
    20% Custom Software Development +4
    20% ERP Consulting and SI
    10% AI Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    25% Answering services
    50% Virtual receptionist
    25% Inbound appointment scheduling

    Software development firm Voxtron Middle East LLC was launched in 1994. The firm specializes in Custom Software Development and CRM consulting and SI.

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  • Baden BPO & Software LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Content Marketing +2
    20% Logo
    20% Web Design

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Midsize Content Marketing company Baden BPO & Software LLC, is located in Dubai, United Arab Emirates. The team provides Content Marketing and Web Design.

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  • Dubai Data Entry Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    10% Business Consulting +6
    10% Content Writing Services
    10% Customer Service Outsourcing
    10% Document Digitization & Management
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% Staffing

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    Dubai Data Entry is a Back Office Outsourcing company. Located in Dubai, United Arab Emirates, their small team offers Back Office Outsourcing and Business Consulting. The agency was launched in

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  • City Services Consultancy Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    35% Call Center Services
    35% Sales Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Telephone answering service City Services Consultancy provides Call Center Services and Sales Outsourcing. They were founded in 2006.

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  • Austria Business Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    30% IT Managed Services +1
    10% Translation

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Headquartered in Dubai, United Arab Emirates, Austria Business Center is a small IT managed services company. Their services include IT managed services and Call Center Services.

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  • ChatPandas Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    ChatPandas is a comprehensive Customer Support Services provider specializing in contact center solutions, including both inbound and outbound call handling. Out of the reviews provided, 100% highlight their exceptional 24/7 service coverage and impressive $15 million pilot project success. Clients commend their innovative training programs, efficient project management, and outstanding agent retention.

    See all 2 projects
    2 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    Unknown avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of ChatPandas reflect a high level of client satisfaction, emphasizing their effective customer support and adaptability. One client noted their successful management of a multimillion-dollar project, generating $15 million in bookings. Another praised their proactive approach to improving performance and maintaining strong communication. Clients appreciate the team's integrity and the positive work culture, although some suggest simplifying processes. Overall, sentiment is overwhelmingly positive, highlighting reliability and a strong partnership.
    Read 2 Recent Reviews
    1 of 1 Answering services reviews is 5 stars
    1 new review for Answering services in past 6 months
    Unknown avg. project cost

    Answering services Experience

    ChatPandas excels in providing comprehensive answering services, as evidenced by a successful $15 million booking pilot and 24/7 support expansion for a peer-to-peer RV rental company. Client feedback highlights their effective communication, promptness, and a commendable agent work environment, contributing to high customer satisfaction. Overall, reviews indicate a positive sentiment, with no reported significant areas for improvement, showcasing ChatPandas as a reliable partner in scaling customer support operations.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for RV Rental Company

    5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.
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  • Calltronics Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% IT Managed Services +2
    20% IT Staff Augmentation
    20% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Calltronics, an IT managed services company, is based in Dubai, United Arab Emirates. They provide IT managed services and IT staff augmentation.

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  • My PA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Content Writing Services +2
    20% Event Management
    20% Transcription

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    My PA, an answering service, specializes in Call Center Services and Back Office Outsourcing. The firm is in Dubai, United Arab Emirates.

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  • CCT Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dubai, United Arab Emirates

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    CCT Services, a telephone answering service, is based in Dubai, United Arab Emirates. Established in 2008, the team provides Call Center Services and Back Office Outsourcing.

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  • IPIX BPO Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    15% Call Center Services
    25% Back Office Outsourcing
    25% HR Outsourcing +2
    25% Transcription
    10% Customer Service Outsourcing

    Focus Areas

    100% Answering services

    IPIX BPO is a Back Office Outsourcing company in Thenhipalam, India and Kochi, India. Their services include Back Office Outsourcing and Transcription.

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    Dubai, United Arab Emirates

    Level 15, Lake Central - At The Bay Business Bay, Al Abraj Street P. O. Box : 55535,
    Dubai, United Arab Emirates

    971.4.276.2233

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  • BPO Wizard Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Services provided

    10% Call Center Services
    30% Recruitment Process Outsourcing
    15% Back Office Outsourcing +4
    15% Recruiting
    15% Staffing
    10% Email Marketing
    5% Talent Representation

    Focus Areas

    30% Answering services
    35% Inbound appointment scheduling
    35% Virtual receptionist

    BPO Wizard Pvt Ltd is a Recruitment Process Outsourcing company. They offer Recruitment Process Outsourcing and Back Office Outsourcing and were launched in 2019.

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    Dubai, United Arab Emirates

    6a Marasi Drive
    Dubai, United Arab Emirates 0000

    10 - 15

    +971 58 124 7816

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  • Raya CX Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    20% Call Center Services
    30% Back Office Outsourcing
    20% HR Outsourcing +4
    10% Customer Service Outsourcing
    10% Sales Outsourcing
    5% Email Marketing
    5% Social Media Marketing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.

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    More responsive than most other service providers

    Raya CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    Dubai, United Arab Emirates

    The One Tower, Sheikh Zayed Road, Barsha Heights, Dubai, UAE
    Dubai, United Arab Emirates

    201 - 250

    +971 452 07 000

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  • Abacus Outsourcing Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    35% Call Center Services
    15% Business Consulting
    15% Sales Outsourcing +6
    10% Financial Consulting
    5% Custom Software Development
    5% Enterprise App Modernization
    5% HR Outsourcing
    5% IT Staff Augmentation
    5% Other IT Consulting and SI

    Focus Areas

    35% Answering services
    40% Inbound appointment scheduling
    25% Virtual receptionist

    Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.

    Read more

    More responsive than most other service providers

    Abacus Outsourcing is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Dubai, United Arab Emirates

    Sheikh Zayed Road
    Dubai, United Arab Emirates 417624

    50 - 75

    +971 4 446 1890

    See All Locations (5)
    View Profile
  • Sybrid Private Limited Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    15% Call Center Services
    15% IT Managed Services
    10% Branding +13
    5% AI Agents
    5% AI Development
    5% API Development
    5% Business Consulting
    5% Cybersecurity
    5% Digital Asset Management
    5% Ecommerce Marketing
    5% Pay Per Click
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Development
    3% Content Marketing
    2% Search Engine Optimization

    Focus Areas

    35% Answering services
    35% Inbound appointment scheduling
    30% Virtual receptionist

    Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

    See all 1 projects

    Industry Experience

    Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
    Read All Reviews

    Dubai, United Arab Emirates

    The Bridge Building, The Bridge Sports City, Dubai, UAE
    Dubai, United Arab Emirates

    10 - 15

    See All Locations (9)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Abacus Cambridge Partners
2 LiveAdmins
3 Tafaseel BPO
4 IBT: No. 1 BPO Company in Middle East

List of the Top 4 United Arab Emirates Answering Services Companies

  1. Abacus Cambridge Partners Logotype

    Abacus Cambridge Partners

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    32/40.0
    15.8/20 Reviews
    8.2/10 Clients & Experience
    8/10 Market Presence

    Service focus

    10% Call Center Services
    100% Answering services
    90% Other
    View Profile Visit Website
  2. LiveAdmins Logotype

    LiveAdmins

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    27.4/40.0
    16.6/20 Reviews
    5.1/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  3. Tafaseel BPO Logotype

    Tafaseel BPO

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Ability to deliver

    20.3/40.0
    13/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Call Center Services
    78% Answering services
    75% Other
    View Profile Visit Website
  4. IBT: No. 1 BPO Company in Middle East Logotype

    IBT: No. 1 BPO Company in Middle East

    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Ability to deliver

    17.8/40.0
    13.2/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    30% Call Center Services
    60% Answering services
    70% Other
    View Profile Visit Website
  5. Globalex Enviro LLC Logotype

    Globalex Enviro LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    100% Call Center Services
    30% Answering services
    View Profile Visit Website
  6. Outsoursea Logotype

    Outsoursea

    $10,000+
    < $25 / hr
    2 - 9
    Dubai, United Arab Emirates

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  7. Integres Contact Center Logotype

    Integres Contact Center

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    100% Answering services
    15% Other
    View Profile Visit Website
  8. TOPAZ FZE Logotype

    TOPAZ FZE

    $5,000+
    $50 - $99 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  9. Oncall Call Center Services Logotype

    Oncall Call Center Services

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    40% Answering services
    View Profile Visit Website
  10. The TeleServices Company Logotype

    The TeleServices Company

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  11. Insights Middle East Logotype

    Insights Middle East

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    40% Answering services
    30% Other
    View Profile Visit Website
  12. Voxtron Middle East LLC Logotype

    Voxtron Middle East LLC

    $5,000+
    $25 - $49 / hr
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    25% Answering services
    90% Other
    View Profile Visit Website
  13. Baden BPO & Software LLC Logotype

    Baden BPO & Software LLC

    Undisclosed
    Undisclosed
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  14. Dubai Data Entry Logotype

    Dubai Data Entry

    Undisclosed
    < $25 / hr
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    30% Answering services
    90% Other
    View Profile Visit Website
  15. City Services Consultancy Logotype

    City Services Consultancy

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    35% Answering services
    65% Other
    View Profile Visit Website
  16. Austria Business Center Logotype

    Austria Business Center

    Undisclosed
    Undisclosed
    10 - 49
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  17. ChatPandas Logotype

    ChatPandas

    $1,000+
    < $25 / hr
    250 - 999
    Dubai, United Arab Emirates

    Ability to deliver

    22/40.0
    17.4/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website
  18. Calltronics Logotype

    Calltronics

    Undisclosed
    Undisclosed
    50 - 249
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    35% Answering services
    80% Other
    View Profile Visit Website
  19. My PA Logotype

    My PA

    Undisclosed
    Undisclosed
    2 - 9
    Dubai, United Arab Emirates

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Answering services
    80% Other
    View Profile Visit Website

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Updated April 23, 2026
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated March 24, 2026
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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Specialties

Third Party Verification Sales Outsourcing Lead Generation Appointment Setting Virtual Receptionist Outbound Telemarketing Answering Services Order Processing
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