Top Virtual Assistant Services in Cape Town
10 Companies
List of the Top Cape Town Virtual Assistant Companies
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$1,000+< $25 / hr1,000 - 9,999Serves Cape Town, South AfricaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
25% Virtual Assistant25% Data Entry & Processing10% Claims Processing +410% Legal Outsourcing10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 179 projectsRemote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Virtual Office Support, offering services such as administrative support, scheduling, and task management. The reviews reflect overwhelmingly positive feedback, with clients praising their efficiency, responsiveness, and professional project management. Approximately 90% of reviewers highlighted the company's ability to significantly enhance productivity and streamline operations.
15 of 15 reviews are 5 stars10 new reviews for Back Office Outsourcing servicesLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional responsiveness and organizational skills. Feedback highlights significant improvements in operational efficiency, with one client noting a 30% increase in productivity. Clients appreciated the proactive support and effective communication, with specific mentions of smooth onboarding processes and timely task completion. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified, reinforcing their reputation as a reliable partner for administrative support.Was this helpful?
56 of 68 Back Office Outsourcing reviews are 5 stars10 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 68 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read moreWas this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, showcasing expertise in Medical, Business Services, Automotive, and Real Estate sectors. Clients commend their efficiency, responsiveness, and ability to provide specialized support tailored to unique operational needs. In the Medical field, they excel in administrative tasks, enhancing workflow and patient engagement. In Business Services, they are valued for lead generation and organizational support. Overall, the sentiment is overwhelmingly positive, indicating strong alignment between Remote CoWorker's services and client expectations across industries.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Cape Town, South AfricaServices provided
70% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
75% Virtual Assistant25% Data Entry & ProcessingSee all 45 projectsPrialto is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. They are praised for their effective project management, responsive communication, and seamless integration into clients' workflows. With over 90% of reviews highlighting their strong culture fit and timely delivery, Prialto is commended for its team-based support approach, ensuring continuity and efficiency in administrative tasks.
Reviews mention Professional
Clients consistently commend Prialto for their professionalism and effective communication. One client highlighted the proactive nature of their assistant, stating she consistently solved problems independently. Another noted the team's quick response times and their ability to address issues efficiently. Additionally, the structured onboarding process and the strong cultural fit were frequently praised, indicating a commitment to professionalism and client satisfaction. Overall, the sentiment surrounding professionalism is overwhelmingly positive, with clients expressing high levels of satisfaction.-
HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto supports in ways that are beyond quantifiable metrics. There is seamless integration with our corporate culture as they respond to 100s of customer inquiries a week. Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Other qualitative support includes: Overall proactive support and value delivery, strong managed service with professional and capable Engagement Managers who are our thought-partner, enhancing productivity.
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Virtual Assistant & Mktg Support for Sales Training Services
5.0 Aug 31, 2023Very professional, quick response time, and good at solving any issues. I was impressed with their culture and team spirit. Continuous improvement. Client service.
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Executive Assistance for Strategy Consultancy
5.0 Dec 10, 2022Ellie is trusted to communicate directly with my clients, and it brings me joy to see the warmth my clients and contacts express in their little messages back and forth with Ellie about my scheduling: her professionalism and excellence engenders a delightfully warm response from my contacts. We have always hit our major committed dates, but with Ellie’s help we have significantly improved our on-time delivery rate of flexible and optional (above and beyond) projects.
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Staff Augmentation for Technology Consultancy
5.0 May 30, 2025Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. The focus on SOPs and support from the account and delivery teams is unusual in the industry. I really value this aspect of their service, and everyone I've met from Prialto has been extremely professional and helpful.
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3 of 3 reviews are 5 stars2 new reviews for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.Was this helpful?
19 of 20 Back Office Outsourcing reviews are 5 stars3 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 20 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Growth Acceleration Platform
5.0 — Prialto provides ongoing back-office support for a growth acceleration platform. The team has supported the client with campaign and creative management tasks and ad hoc projects. Read moreWas this helpful?
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$1,000+< $25 / hr10 - 49Serves Cape Town, South AfricaServices provided
15% Back Office Outsourcing20% Recruiting20% Staffing +415% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant40% Data Entry & Processing10% Legal Outsourcing +110% Writing & Content Creation OutsourcingSee all 7 projectsSharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.
Reviews mention Personable
Clients have expressed a highly positive sentiment regarding the personable approach of Sharkhelpers. One client noted their 'genuinely high-touch and personalized approach,' highlighting the team's commitment to understanding client goals and supporting placed recruiters. The consistent communication and care for the candidates contributed to successful outcomes, with one client stating that the attention given to the recruits positively impacted retention and performance. Overall, Sharkhelpers is recognized for their thoughtful and dedicated service.-
Staffing Services for AI-Assisted Matching Platform
5.0 Jun 3, 2025What impressed us most about Sharkhelpers was their genuinely high-touch and personalized approach, not just toward us as clients, but especially in how they supported the recruiters they placed. Catalina and her team took the time to truly understand what we were building and aligned their efforts with our goals at every step. What really stood out was the care and attention they gave to the people they hired on our behalf. They checked in regularly, offered consistent support, and ensured the recruiters felt set up for success - which, in turn, had a direct impact on retention and performance.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Services provided
10% Back Office Outsourcing10% Accounting10% Call Center Services +710% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% IT Staff Augmentation10% Sales Outsourcing10% StaffingFocus Areas
10% Virtual Assistant15% Claims Processing15% Data Entry & Processing +515% Legal Outsourcing15% Revenue Cycle Management10% Medical Billing Services10% Payment Processing10% Writing & Content Creation OutsourcingSee all 12 projectsSourcefit is a Business Process Outsourcing company specializing in Offshore Back Office and Administrative Support Services. With positive feedback from 100% of the reviewers, Sourcefit is praised for their impressive management, effective communication, and ability to meet project requirements. However, some reviews suggest areas for improvement in employee retention and proactive process enhancement.
Reviews mention Trustworthy
The reviews highlight Sourcefit's trustworthiness, with clients emphasizing their responsiveness and helpfulness. A Senior Director from AIS Care Group noted the company's reliable partnership, stating, 'The Sourcefit team is very responsive and helpful. They provide a trustworthy partnership.' Overall, the sentiment is positive, reflecting a strong alignment with client needs and consistent delivery of results.-
Back Office Outsourcing for Pharmacy Services Company
5.0 Mar 6, 2025At this point I am very happy with what I have encountered. The Sourcefit team is very responsive and helpful. The provide a trustworthy partnership.
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2 of 4 reviews are 5 stars1 new review for Back Office Outsourcing services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, Sourcefit has received positive feedback for their responsiveness and effective project management. Clients noted successful outcomes, such as rapid team growth and timely deliverables. For instance, Heard Technologies praised a 95% retention rate of new hires, while a construction company achieved 100% staffing within 60 days. However, some reviews highlighted the need for improved communication during peak periods and more thorough screening of candidates, indicating areas for potential enhancement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Cape Town, South Africa
Services provided
20% Back Office Outsourcing40% Customer Service Outsourcing20% E-Commerce Development +210% Call Center Services10% Web DesignFocus Areas
10% Virtual Assistant30% Legal Outsourcing20% Data Entry & Processing +320% Payment Processing10% Claims Processing10% Medical Billing ServicesLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Cape Town, South Africa
15 Edison Way
Cape Town, South Africa 7446151 - 200
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$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Services provided
13% Back Office Outsourcing33% Customer Service Outsourcing20% Call Center Services +315% Direct Marketing15% Market Research4% Business ConsultingFocus Areas
40% Virtual Assistant50% Data Entry & Processing10% Legal OutsourcingFounded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center
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UndisclosedUndisclosed50 - 249Cape Town, South Africa
Services provided
60% Back Office Outsourcing20% Digital Strategy20% Marketing StrategyFocus Areas
100% Virtual AssistantOutsourcery SA, a Back Office Outsourcing company, is in Cape Town, South Africa. They focus on Back Office Outsourcing and Marketing Strategy and were launched in 2016.
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services30% Customer Service OutsourcingFocus Areas
100% Virtual AssistantSee all 1 projects121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.
Industry Experience
121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.Was this helpful?
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UndisclosedUndisclosed10 - 49Cape Town, South Africa
Services provided
20% Back Office Outsourcing20% Executive Search20% Recruitment Process Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
20% Virtual Assistant20% Claims Processing20% Data Entry & Processing +220% Payment Processing20% Writing & Content Creation OutsourcingFounded in 2022, Employmate is a small Back Office Outsourcing company based in Surry Hills, Australia and Cape Town, South Africa. Their team offers Back Office Outsourcing and Sales Outsourcing.
Read moreSee All Locations (2)Cape Town, South Africa
Dock Road
Cape Town, South Africa 800110 - 15
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
30% Back Office Outsourcing40% Call Center Services15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
100% Virtual Assistant3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Cape Town, South Africa
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
50% Virtual Assistant50% Data Entry & ProcessingKhaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
10% Back Office Outsourcing40% Sales Outsourcing30% Customer Service Outsourcing +120% Call Center ServicesFocus Areas
40% Virtual Assistant25% Claims Processing20% Data Entry & Processing +115% Writing & Content Creation OutsourcingSee all 1 projectsARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Services provided
20% Back Office Outsourcing35% Customer Service Outsourcing35% Sales Outsourcing +110% Recruitment Process OutsourcingFocus Areas
40% Virtual Assistant45% Data Entry & Processing15% Writing & Content Creation OutsourcingSee all 1 projectsOutsource-X (Pty) Ltd is a customer service consulting firm specializing in recruitment, training, and performance management. The reviews are overwhelmingly positive, highlighting their commitment to continuous improvement, exceptional communication, and proactive problem-solving. Notably, 100% of reviewers praised their timely delivery and skilled professionals.
Industry Experience
Outsource-X (Pty) Ltd has demonstrated strong expertise in the Consumer Products industry, particularly in enhancing customer service operations. Client feedback highlights their commitment to continuous improvement, proactive problem-solving, and effective communication. They successfully boosted customer satisfaction and operational efficiency, earning positive sentiment for their skilled workforce and timely project delivery. This indicates a solid fit for companies seeking to optimize customer service and operational processes in the tech sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Outsource-X (Pty) Ltd offers competitive pricing that aligns well with their budgets, contributing to positive overall sentiment regarding value for money. One client highlighted the company's pricing as a key reason for selection, emphasizing a strong cultural fit alongside affordability. Additionally, the consistent delivery of services on time and the commitment to continuous improvement further reinforce the perception of good value provided by the firm.Was this helpful?
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List of the Top 1 Cape Town Virtual Assistant Companies
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$1,000+< $25 / hr1,000 - 9,999Cape Town, South Africa
Ability to deliver
28.5/40.018.8/20 Reviews2.3/10 Clients & Experience7.4/10 Market PresenceService focus
10% Back Office Outsourcing10% Virtual Assistant90% Other -
$1,000+< $25 / hr250 - 999Cape Town, South Africa
Ability to deliver
15.5/40.00/20 Reviews8.9/10 Clients & Experience6.6/10 Market PresenceService focus
20% Back Office Outsourcing10% Virtual Assistant80% Other -
$10,000+$200 - $300 / hr10 - 49Cape Town, South Africa
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
13% Back Office Outsourcing40% Virtual Assistant87% Other -
UndisclosedUndisclosed50 - 249Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing100% Virtual Assistant40% Other -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Ability to deliver
1.6/40.01.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
UndisclosedUndisclosed10 - 49Cape Town, South Africa
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing20% Virtual Assistant80% Other -
UndisclosedUndisclosed2 - 9Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing100% Virtual Assistant70% Other -
UndisclosedUndisclosed2 - 9Cape Town, South Africa
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing50% Virtual Assistant75% Other -
Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Ability to deliver
23/40.016.4/20 Reviews2.1/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing40% Virtual Assistant90% Other -
Undisclosed< $25 / hr50 - 249Cape Town, South Africa
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing40% Virtual Assistant80% Other
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