Top BPO Companies in Vietnam
5 Leaders 15 Contenders
61 Companies
List of the Top Vietnam BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Well-organized projects
Client feedback highlights Hugo Inc.'s exceptional organizational skills in project management. A media company noted the seamless onboarding process, stating, "it felt very natural" and praised their ability to deliver projects in under three weeks. Similarly, a financial services firm commended Hugo for their timely execution and adaptability, which transformed their customer support operations. Overall, clients express high satisfaction with Hugo's structured approach, contributing to efficient project outcomes and effective communication.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Digital Strategy for Environmental Solutions Platform
5.0 Aug 29, 2023We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+$100 - $149 / hr2 - 9Da Nang, Vietnam
Services provided
10% Business Consulting10% Corporate Law10% Finance Law +9 services10% Financial Advising & Planning10% Manufacturing Consulting10% Procurement Support10% Sales Outsourcing10% Tax Law5% Accounting5% Corporate Relocation5% Immigration Law5% Real Estate LawAXIS In Market Coordination is a Corporate Law company. In Da Nang, Vietnam, the team specializes in Corporate Law and Finance Law.
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$5,000+$25 - $49 / hr2 - 9Thành phố Hồ Chí Minh, Vietnam
Services provided
25% AI Consulting25% AI Development15% Business Consulting +6 services10% AI Agents5% Back Office Outsourcing5% Corporate Law5% Customer Service Outsourcing5% IT Strategy Consulting5% Tax LawChilli AI is an AI firm. Their team is based in Thành phố Hồ Chí Minh, Vietnam. The firm provides Artificial Intelligence and AI Consulting.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
25% Business Consulting25% Market Research25% Marketing Strategy +1 service25% Sales OutsourcingMarket Research company Orissa International was established in 1997. The small team provides Market Research and Marketing Strategy.
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$10,000+$25 - $49 / hr1,000 - 9,999Ho Chi Minh City, Vietnam
Services provided
15% Cloud Consulting & SI15% Cybersecurity10% CRM Consulting and SI +6 services10% Custom Software Development10% Document Digitization & Management10% IT Managed Services10% Low/No Code Development10% UX/UI Design10% Web DesignTerralogic Solutions Inc is an UX agency. Launched in 2008, the company is based in San Jose, California and Ho Chi Minh City, Vietnam. Their team offers UX/UI Design and IT managed services.
Read moreSee All Locations (9)Ho Chi Minh City, Vietnam
379-383B-385 Cong Hoa Street, Ward 13, Tan Binh District,
Ho Chi Minh City, Vietnam 72110101 - 150
+84 (283) 715-5048
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
50% Back Office Outsourcing50% IT Managed ServicesBack Office Outsourcing and IT managed services company GoodLand Informatics is headquartered in Ho Chi Minh City, Vietnam. The team provides Back Office Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Da Nang, Vietnam
Services provided
40% Back Office Outsourcing40% HR Outsourcing20% TranslationMOBERI is a Back Office Outsourcing company based in Da Nang, Vietnam. The team focuses on Back Office Outsourcing and HR Outsourcing.
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$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Experienced
The feedback from clients highlights Swivelt's extensive experience and effective communication. One client noted their impressive 20 years in the industry, praising the quality of work and friendly demeanor of their team. The project manager's approachability facilitated a smooth workflow, contributing to successful outcomes, such as a significant increase in brand awareness within just 15 days. Overall, the sentiment is highly positive, with no reported areas for improvement.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Swivelt's cost and value for money, highlighting effective solutions that justify their investment. One client noted that the CRM tool developed significantly eased their sales team's workflow, while another praised the rapid increase in brand awareness and lead generation within just 15 days. Overall, feedback reflects a perception of quality work delivered at a competitive price, with no reported areas for improvement.Was this helpful?
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See All Locations (16)Ho Chi Minh City, Vietnam
Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA10 - 15
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$1,000+$50 - $99 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
25% Corporate Law20% Accounting20% Back Office Outsourcing +4 services10% Customs brokerage10% PEO/Employee Leasing10% Recruiting5% HR OutsourcingEmerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia.
Read moreSee All Locations (5)Ho Chi Minh City, Vietnam
Đinh Tiên Hoàng
Ho Chi Minh City, Vietnam 55000016 - 20
+84 283 822 8865
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Accounting20% Business Consulting20% HR Consulting +3 services20% Translation10% Call Center Services10% TranscriptionAccounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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$1,000+< $25 / hrFreelancerHo Chi Minh, Vietnam
Services provided
20% Pay Per Click20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentDMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Ha Noi, Vietnam
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% Content Marketing10% Conversion Optimization10% Digital Strategy10% Sales OutsourcingSocial media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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List of the Top 5 Vietnam BPO Services
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Ability to deliver
24.5/40.016.4/20 Reviews2.7/10 Clients & Experience5.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+Undisclosed50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
28.5/40.016.4/20 Reviews7.8/10 Clients & Experience4.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Ho Chi Minh, Vietnam
Ability to deliver
27.4/40.016.4/20 Reviews8/10 Clients & Experience3/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Thành phố Hồ Chí Minh, Vietnam
Ability to deliver
26.6/40.015.6/20 Reviews5.5/10 Clients & Experience5.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
8.3/40.00/20 Reviews4.2/10 Clients & Experience4.1/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Ability to deliver
4.2/40.00/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Ability to deliver
19.3/40.015.6/20 Reviews0.7/10 Clients & Experience3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr10 - 49Ho Chi Minh City, Vietnam
Ability to deliver
19.8/40.016.4/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed250 - 999District 7, Vietnam
Ability to deliver
9.8/40.00/20 Reviews6.2/10 Clients & Experience3.7/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Da Nang, Vietnam
Ability to deliver
7.7/40.00/20 Reviews3.7/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+< $25 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
1.8/40.00/20 Reviews1.8/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249DA NANG, Vietnam
Ability to deliver
5.4/40.00/20 Reviews1.9/10 Clients & Experience3.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing
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