Top BPO Companies in Vietnam
58 Companies
List of the Top Vietnam BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
See All Locations (5)Bogotá, Colombia
7c-51 Calle 139
Bogotá, Colombia 110121151 - 200
$5,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves VietnamServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215 -
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$100,000+Undisclosed10 - 49Ho Chi Minh City, Vietnam
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +2 services10% Pay Per Click10% Search Engine OptimizationSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Creative
Swivelt has received positive feedback regarding their creativity in project execution. Clients noted that the software developed was not only effective but also enhanced the efficiency of their sales teams. One client specifically highlighted Swivelt as 'fast, accurate, and creative,' indicating a strong appreciation for their innovative approaches. Overall, the sentiment towards Swivelt's creative capabilities is highly favorable, with no reported areas for improvement.-
Salesforce Implementation for IT Company
5.0 Mar 20, 2020The company is described as fast, accurate, and creative, which highlights their ability to deliver innovative solutions efficiently.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
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See All Locations (9)Ho Chi Minh City, Vietnam
Level 3, ACM Building, 96 Cao ThangStreet, Ward 4, Dist 3
Ho Chi Minh City, Vietnam NA10 - 15
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$1,000+< $25 / hr50 - 249Ha Noi, Vietnam
Services provided
70% Call Center Services30% Business ConsultingMOCAP Vietnam, a call center company, is located in Ha Noi, Vietnam. The team specializes in Call Center Services and Business Consulting.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
50% Back Office Outsourcing50% IT Managed ServicesBack Office Outsourcing and IT managed services company GoodLand Informatics is headquartered in Ho Chi Minh City, Vietnam. The team provides Back Office Outsourcing and IT managed services.
Read more -
$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)Sao Mai Communication Corp. Is a Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their team provides Back Office Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Ho Chi Minh City, Vietnam
Services provided
25% Corporate Law20% Accounting20% Back Office Outsourcing +4 services10% Customs brokerage10% PEO/Employee Leasing10% Recruiting5% HR OutsourcingEmerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia.
Read moreSee All Locations (5)Ho Chi Minh City, Vietnam
Đinh Tiên Hoàng
Ho Chi Minh City, Vietnam 55000016 - 20
+84 283 822 8865
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$1,000+< $25 / hr50 - 249Hanoi, Vietnam
Services provided
20% Accounting20% Business Consulting20% HR Consulting +3 services20% Translation10% Call Center Services10% TranscriptionAccounting company Expertrans BPO was founded in 2005. The team specializes in Accounting and Business Consulting and is located in Hanoi, Vietnam.
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$1,000+< $25 / hrFreelancerHo Chi Minh, Vietnam
Services provided
20% Pay Per Click20% Performance Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentDMAT Agency is a SEO agency. Their small team of employees is in Ho Chi Minh, Vietnam. Their team offers Search Engine Optimization and Pay Per Click.
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UndisclosedUndisclosed2 - 9Ha Noi, Vietnam
Services provided
20% Pay Per Click20% Search Engine Optimization20% Social Media Marketing +4 services10% Content Marketing10% Conversion Optimization10% Digital Strategy10% Sales OutsourcingSocial media marketing firm eViet Global was established in 2019. The team specializes in Social Media Marketing and Search Engine Optimization and is headquartered in Ha Noi, Vietnam.
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List of the Top 6 Vietnam BPO Services
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Ability to deliver
26.8/40.017/20 Reviews2.7/10 Clients & Experience7.1/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.7/40.018.2/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
32.3/40.015.8/20 Reviews7.4/10 Clients & Experience9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+Undisclosed50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
33.1/40.016.4/20 Reviews7.8/10 Clients & Experience8.9/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+$25 - $49 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
32.8/40.016.6/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Ho Chi Minh, Vietnam
Ability to deliver
28.6/40.016.6/20 Reviews8/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Ability to deliver
10.8/40.00/20 Reviews4.2/10 Clients & Experience6.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Ho Chi Minh, Vietnam
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Ha Noi, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr50 - 249Hanoi, Vietnam
Ability to deliver
20.8/40.015.8/20 Reviews0.7/10 Clients & Experience4.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed250 - 999Balaclava, Australia
Ability to deliver
11.7/40.00/20 Reviews6.2/10 Clients & Experience5.5/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed< $25 / hr10 - 49Lane End, England
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Da Nang, Vietnam
Ability to deliver
9/40.00/20 Reviews3.7/10 Clients & Experience5.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+< $25 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
1.8/40.00/20 Reviews1.8/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr50 - 249DA NANG, Vietnam
Ability to deliver
6.5/40.00/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$10,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
Ability to deliver
13.3/40.00/20 Reviews6.2/10 Clients & Experience7.1/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed50 - 249Hồ Chí Minh, Vietnam
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Hà Nội, Vietnam
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing
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