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Top Telemarketing Companies in Kyiv

Ratings Updated: September 16, 2026

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10 Leaders 11 Contenders

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21 Companies

Country: Ukraine

City: Kyiv

Outbound Services: B2C Telemarketing & telesales

List of the Top Kyiv Telemarketing Services

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What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Kyiv, Ukraine

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Focus Areas

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Reviews mention Flexible
Clients have consistently praised Six Eleven Global Services for their flexibility in service delivery. One senior manager highlighted their selection of the company due to its flexibility and professionalism, noting that they effectively handled inbound and outbound calls for American and Canadian customers. This adaptability, combined with a commitment to improving processes, has contributed to positive customer feedback and overall satisfaction with the services provided.

Customer Service BPO for Remote Monitoring Company

5.0 Feb 13, 2023

They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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SalesRoads

4.9 67 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Serves Kyiv, Ukraine

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

Focus Areas

100% Customer Surveys & Market Research Calls

SalesRoads is a company that specializes in outbound call center services, offering solutions such as lead generation, appointment setting, and telemarketing services. The reviews highlight their efficiency, organizational skills, and dedication to client success, with over 90% of feedback being positive. Clients frequently commend their ability to integrate seamlessly into existing teams and drive significant sales results, such as generating millions in pipeline opportunities.

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Reviews mention Trustworthy
SalesRoads has been consistently described as a trustworthy partner by clients, demonstrating reliability and commitment to their goals. One client noted their 100% close rate on sales, highlighting the team's dedication and effective communication. Another client praised their project management skills, stating that it feels as if SalesRoads operates as part of their own team. Overall, feedback reflects a strong sense of trust in SalesRoads’ abilities to meet objectives and adapt to client needs.

Lead Generation for Nonprofit Corporation

5.0 Jun 10, 2019

Their willingness to actually learn about the program is quite impressive. They want to know more than just our sales goal. It’s been helpful for them to understand the background of the CMS program and why exactly a clinician needs to sign up. They’re much more efficient at answering questions now rather than having to escalate the calls to me. I appreciate that they want to know why we do what we do. It takes a lot of stress off of my staff that we can trust VSA, Inc. to do more.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
SalesRoads has received positive feedback in recent reviews, highlighting their effectiveness in driving client engagements and generating actionable insights. Clients noted impressive performance metrics, achieving 150%–200% of target contact rates and a $500,000 potential revenue pipeline. Their project management is described as highly organized and responsive, fostering strong communication through regular meetings. Overall, clients expressed satisfaction with SalesRoads' iterative approach and ability to adapt strategies based on real-time feedback, with no significant areas for improvement identified.
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18 of 22 B2C Telemarketing & telesales reviews are 5 stars

$50,000 – $199,999 avg. project cost

B2C Telemarketing & telesales Experience

SalesRoads has received overwhelmingly positive feedback for their B2C Telemarketing and Telesales services, with over 85% of reviewers expressing satisfaction. Clients commend their expertise in lead generation, with specific praise for appointment setting and a high volume of calls, often exceeding expectations. Reviewers highlight the effectiveness of their communication and project management, noting timely updates and a strong understanding of client needs. Areas for improvement are minimal, primarily regarding the integration of email outreach. Overall, SalesRoads is recognized for delivering substantial ROI and quality leads.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Information Technology, Media, Financial Services, and Manufacturing. Clients praised their effectiveness in lead generation and appointment setting, often exceeding targets, particularly within the technology and financial sectors. Overall sentiment indicates strong satisfaction with SalesRoads' responsiveness, adaptability, and collaborative approach, making them a suitable partner for companies looking to enhance their sales pipeline and outreach strategies.
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Information technology Advertising & marketing Manufacturing Real estate Financial services Design Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Software Legal Healthcare Media

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2

10% Content Moderation Services

10% Data Annotation Services

Focus Areas

50% B2C Telemarketing & telesales

50% Collections Recovery Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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1 of 1 B2C Telemarketing & telesales reviews is 5 stars

Unknown avg. project cost

B2C Telemarketing & telesales Experience

Helpware CX demonstrates strong expertise in B2C Telemarketing & Telesales, with clients reporting a 100% satisfaction rate. Key themes from feedback include their ability to streamline processes and enhance communication, resulting in significant improvements such as managing over 250 calls daily and a marked increase in scheduled appointments. Clients commend their customer service and technical proficiency, noting a collaborative partnership. No negative feedback was reported, indicating a highly effective engagement and lasting impact on operational efficiency.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Leadium

5.0 81 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

10% Content Marketing +1

5% Email Marketing

Focus Areas

65% B2C Telemarketing & telesales

25% Customer Surveys & Market Research Calls

10% Third party verification

Leadium is a company specializing in outbound call center and telemarketing services, with a focus on lead generation and appointment setting. Their reviews highlight a strong emphasis on professionalism, adaptability, and strategic planning, with a notable 100% positive feedback rate. Clients appreciate Leadium's consultative approach and their ability to meet or exceed targets, with consistent mentions of their effective project management and client communication.

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1 of 1 B2C Telemarketing & telesales reviews is 5 stars

Unknown avg. project cost

B2C Telemarketing & telesales Experience

Leadium has received positive feedback for its B2C Telemarketing & Telesales services, with clients noting a 70% achievement of monthly meeting targets and impressive outreach metrics, including a 26% average open rate and a 5% connect rate in hospitals. Clients commend their professionalism, consultative approach, and timely project management. Overall, feedback indicates a strong client satisfaction level, with no significant areas of improvement noted, reflecting Leadium's expertise in effective lead generation.
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11 of 13 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read more
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Industry Experience

Leadium has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Financial Services, and Education. In IT, clients praised their ability to facilitate precise technical conversations and generate relevant leads, leading to a more focused sales approach. In Telecommunications and Financial Services, Leadium's strategic outreach improved connections with key decision-makers, enhancing client pipelines. Overall, feedback across these sectors reflects a high level of satisfaction with Leadium's professionalism, adaptability, and commitment to understanding industry-specific nuances, making them a valuable partner for companies seeking to enhance their sales processes.
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Information technology Advertising & marketing IT Services Human Resources Consumer Products Education Food & Beverages Healthcare Retail Software Other industries Business services Financial services Telecommunications Energy & natural resources

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Kyiv, Ukraine

Volodymyrska St, 52/17
Kyiv, Ukraine 01030
21 - 30

(725) 215-1886

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CCIG Group

4.9 23 reviews

Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

40% B2C Telemarketing & telesales

30% Customer Surveys & Market Research Calls

15% Collections Recovery Services +1

15% Third party verification

CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

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2 of 2 B2C Telemarketing & telesales reviews are 5 stars

2 new reviews for B2C Telemarketing & telesales in past 6 months

Unknown avg. project cost

B2C Telemarketing & telesales Experience

CCIG Group has received overwhelmingly positive feedback for their B2C Telemarketing and Telesales services, with 90% of clients reporting satisfaction. Key strengths include efficient lead management, achieving a 78% lead qualification rate, and maintaining a call answer rate above 94%. Clients praised their flexibility and proactive approach, which contributed to improved customer satisfaction scores and enhanced conversion rates. Notably, one client reported a 26% increase in lead-to-sale conversions, highlighting the provider's significant impact on sales processes.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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Everhelp

5.0 48 reviews

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

15% Call Center Services

65% Customer Service Outsourcing

15% Back Office Outsourcing +1

5% Sales Outsourcing

Focus Areas

35% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Third party verification +1

15% Customer Surveys & Market Research Calls

EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.

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Industry Experience

EverHelp demonstrates strong expertise in various industries, particularly Information Technology and Business Services, where their support services significantly improved customer satisfaction and operational efficiency. In the Hospitality and Retail sectors, they enhanced response times and customer interactions. Overall, feedback highlights EverHelp's capability to provide scalable, multilingual support, streamline processes, and maintain high-quality service across diverse sectors, including logistics, education, and telecommunications, making them a versatile choice for potential clients across these industries.
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Information technology Telecommunications Software Business services Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Other Industry Hospitality & leisure

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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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2 of 2 Kyiv-based reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in Kyiv

Call Center Services project highlight

Call Center Services for Women Clothing Company
5.0 — EverHelp provides call center services for a women's clothing company. The team manages user queries, offers support, develops workflows, integrates technical solutions, and generates reports. Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.7

Willing to Refer

5.0

Local clients highlight Everhelp's expertise in supporting tech startups and product teams, delivering scalable support solutions, analytics, and process integration. They value the company's proactive approach, timely delivery, and strong alignment with client goals across complex, fast-paced projects.
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LimTC

5.0 45 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

15% Call Center Services

50% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% HR Outsourcing

Focus Areas

40% B2C Telemarketing & telesales

60% Customer Surveys & Market Research Calls

LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on LimTC highlights their effective handling of customer support tasks, achieving a 90% resolution rate for inbound calls and 70% for emails. Clients appreciate the company's cultural fit, responsiveness, and commitment to improvement. However, project management lacks prioritization, operating on a first-come-first-served basis. Overall, the sentiment is positive, with clients valuing the multilingual support and the alignment of LimTC's values with their own operational goals.
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Industry Experience

LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
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Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT Services

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2 of 2 Kyiv-based reviews are 5 stars

1 Kyiv-based review for Call Center Services in past 6 months

Less than $10,000 avg. project cost for Call Center Services services in Kyiv

Kyiv-based Call Center Services project highlight

Call Center & Customer Support Services for Insurance Agency
5.0 — LimTC provides call center and customer support services for an insurance agency. The team handles client support tasks, like providing proof of insurance, collecting e-signatures, and distributing Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Reviewers in Kyiv commend LimTC for their reliable, professional approach to customer service, sales support, and lead generation. They appreciate the company's attention to detail, excellent workflow, and the ability to adapt to different project needs, consistently achieving measurable results and high client satisfaction.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

70% B2C Telemarketing & telesales

20% Third party verification

10% Customer Surveys & Market Research Calls

Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

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Reviews mention Timely
Clients have consistently praised Global Bilgi for their timely delivery and proactive communication. One client noted that Global Bilgi meets all deadlines and informs them of any external issues that may affect timelines, showcasing their commitment to transparency. Additionally, they exceeded revenue targets even during challenging circumstances, indicating strong project management capabilities. Overall, the sentiment regarding their timeliness is highly positive, with clients expressing confidence in their ability to meet expectations.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.
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2 of 2 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Telecom Service Provider
5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Dedicated
The feedback regarding Intellink highlights their dedication to project success, as evidenced by their commitment to delivering on promises and providing attentive service. A client noted their eagerness for new projects and effective communication through a dedicated project manager, which facilitated smooth collaboration. Overall, the sentiment is positive, with clients appreciating their dedication despite being a young company, suggesting a strong potential for growth and reliability in delivering quality results.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

They delivered what they promised. Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients commend Intellink for delivering reliable support across diverse projects, including technical services and export sales. They emphasize the company's disciplined team, effective communication, and ability to quickly adapt to client needs, reducing workload and increasing efficiency.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

34% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

33% Third party verification

A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

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Industry Experience

A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
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IT Services Gaming Transportation Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.
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1 of 1 Kyiv-based review is 5 stars

Unknown avg. project cost for Call Center Services services in Kyiv

Call Center Services project highlight

Call Center Services for Visa Outsourcing Company
5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers in Kyiv commend A.R.C.E. Contact Center for their responsive project management, effective communication, and delivering on key support objectives efficiently.
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Brebeneskul Consulting

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Brebeneskul Consulting is a firm specializing in Call Center Services, Inbound and Outbound Call Center operations, and Customer Support Services. They receive overwhelmingly positive feedback, with 100% of reviewers praising their dedication, effective communication, and ability to meet KPIs. Clients commend their proactive approach in telephonic support, noting their exceptional project management and commitment to client success.

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Reviews mention High-quality work
Brebeneskul Consulting has received high praise for the quality of their work, with clients noting their dedication and commitment to projects. One client highlighted their impressive workflows and collaboration, stating that they delivered high-quality leads and maintained transparency throughout the process. Another client commended their ability to exceed KPIs and deliver on promises consistently. Overall, the sentiment regarding high-quality work is overwhelmingly positive, reflecting a strong alignment with client goals and expectations.

Appointment Scheduling & Lead Gen for Software Dev Company

5.0 Sep 19, 2023

We were impressed with their dedication to our project and the quality of their work, including workflows, collaboration, messaging, and leads generated.
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Research & Outreach for Venture Investment Firm

5.0 Aug 5, 2022

Since partnering with Brebeneskul Consulting, we’ve increased our number of engagements, resulting in high-value investments flowing into the company. They consistently deliver on their promises and do a good job of addressing and resolving issues with agility.
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3 of 3 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Scheduling & Lead Gen for Software Dev Company
5.0 — A custom software development company hired Brebeneskul Consulting for appointment scheduling and lead generation services. They were also responsible for market research and lead database creation. Read more
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Industry Experience

Brebeneskul Consulting has garnered positive feedback across the financial services and other industries. Clients praised their expertise in lead generation, market research, and call center services. In the financial sector, their efforts significantly enhanced lead quality and engagement rates, with clients noting a consistent achievement of KPIs. Overall, Brebeneskul's strengths lie in their dedication, responsiveness, and ability to deliver clear results, making them a strong candidate for projects in finance and IT services.
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Financial services IT Services

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Kyiv, Ukraine

Kniaziv Ostrozkykh 32/2
Kyiv, Ukraine 01010
6 - 9

+380 68 837 4372

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CIENCE Technologies

4.2 142 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

30% Sales Outsourcing

10% Advertising +2

10% Direct Marketing

10% Email Marketing

Focus Areas

100% B2C Telemarketing & telesales

CIENCE Technologies is a company specializing in outbound call center, telemarketing, and customer support services aimed at lead generation and sales development. Reviews exhibit a mixed performance with approximately 50% of clients expressing satisfaction with their outreach capabilities, while the other half report unmet expectations and poor results. Notably, 60% of reviewers cited issues with project management and sales team performance.

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5 of 17 B2C Telemarketing & telesales reviews are 5 stars

$10,000 – $49,000 avg. project cost

B2C Telemarketing & telesales Experience

CIENCE Technologies has received mixed feedback regarding their B2C telemarketing and telesales services, with approximately 60% of reviews being positive and 40% negative. Clients praised their project management and responsiveness, noting effective appointment setting and communication strategies. However, some highlighted issues with lead quality and training for sales representatives. Overall, while many customers appreciated the thoroughness and transparency of CIENCE's approach, significant concerns about the quality of leads generated and the team's training need addressing.
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9 of 29 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Prospecting & Appointments for E-Commerce Startup
4.5 — CIENCE Technologies manages prospecting efforts, emailing leads and reaching out to them through LinkedIn. The team uses email templates and personalizes them for each prospect. Read more
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Industry Experience

CIENCE Technologies has demonstrated a wide-ranging impact across industries such as Security, Retail, Food & Beverage, Financial Services, and IT. Positive feedback highlights their expertise in lead generation and lead management, particularly in generating meetings and cultivating prospects. While clients in Retail and Financial Services reported improved appointment rates, others in Food & Beverage and IT expressed disappointment due to unqualified leads and high turnover rates. Overall, sentiment varies by industry, with Retail and IT clients often praising CIENCE's efficiency, while others noted concerns about service quality and results.
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Select Industry to see insights

Software Financial services Healthcare Retail Consumer Products Food & Beverage Other Industry Human Resources Pharmaceuticals Logistics & Supply Chain Education Telecommunications Environmental Services Automotive Legal Hospitality & leisure Advertising & marketing IT Services Arts, entertainment & music Business services Media Information technology Manufacturing Chemicals & Biotechnology Consulting

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Kyiv, Ukraine

Saksahanskoho St., 37-K
Kyiv, Ukraine 02000
1001 - 2000

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ICC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

100% Call Center Services

Focus Areas

100% B2C Telemarketing & telesales

ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Focus Areas

67% B2C Telemarketing & telesales

33% Customer Surveys & Market Research Calls

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

30% B2C Telemarketing & telesales

30% Third party verification

20% Collections Recovery Services +1

20% Customer Surveys & Market Research Calls

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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CallWay Ukraine

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

80% Call Center Services

4% Business Consulting

4% IT Strategy Consulting +6

2% CRM Consulting and SI

2% Custom Software Development

2% E-Commerce Development

2% IoT Development

2% Unified Communications Consulting & SI

2% Web Development

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Customer Service Outsourcing +6

15% IT Staff Augmentation

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3

10% Event Marketing

10% Market Research

10% Public Relations

Focus Areas

10% B2C Telemarketing & telesales

40% Collections Recovery Services

40% Customer Surveys & Market Research Calls +1

10% Third party verification

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

25% B2C Telemarketing & telesales

25% Collections Recovery Services

25% Customer Surveys & Market Research Calls +1

25% Third party verification

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Call Center Services

25% Application Management & Support

25% Content Marketing +2

25% Customer Service Outsourcing

10% Social Media Marketing

Focus Areas

20% B2C Telemarketing & telesales

40% Customer Surveys & Market Research Calls

25% Third party verification +1

15% Collections Recovery Services

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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Pro-Consulting

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

30% Call Center Services

35% Business Consulting

35% Market Research

Focus Areas

50% B2C Telemarketing & telesales

50% Customer Surveys & Market Research Calls

Pro-Consulting is a Business Consulting company. Launched in 2004, the team offers Business Consulting and Market Research.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Focus Areas

10% B2C Telemarketing & telesales

80% Customer Surveys & Market Research Calls

10% Third party verification

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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We evaluate service providers using a structured methodology that combines:

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Helpware CX

2 Everhelp

3 Leadium

4 LimTC

5 Global Bilgi

6 CCIG Group

7 Intellink

8 A.R.C.E. Contact Center

9 Brebeneskul Consulting

10 CIENCE Technologies

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 10 Kyiv Telemarketing Services

Helpware CX

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

36.5/40.0

16.8/20 Reviews

10/10 Clients & Experience

9.7/10 Market Presence

Service focus

20% Call Center Services

50% B2C Telemarketing & telesales

80% Other

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Everhelp

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

36.2/40.0

20/20 Reviews

9/10 Clients & Experience

7.2/10 Market Presence

Service focus

15% Call Center Services

35% B2C Telemarketing & telesales

85% Other

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Leadium

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

38.3/40.0

19.4/20 Reviews

9.8/10 Clients & Experience

9.1/10 Market Presence

Service focus

10% Call Center Services

65% B2C Telemarketing & telesales

90% Other

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LimTC

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

37.3/40.0

18.2/20 Reviews

10/10 Clients & Experience

9.2/10 Market Presence

Service focus

15% Call Center Services

40% B2C Telemarketing & telesales

85% Other

View Profile Visit Website
Global Bilgi

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Ability to deliver

30.9/40.0

15.6/20 Reviews

5.7/10 Clients & Experience

9.6/10 Market Presence

Service focus

30% Call Center Services

70% B2C Telemarketing & telesales

70% Other

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CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

25.2/40.0

20/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% Call Center Services

40% B2C Telemarketing & telesales

60% Other

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Intellink

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

30.5/40.0

16.2/20 Reviews

9.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

25% Call Center Services

25% B2C Telemarketing & telesales

75% Other

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A.R.C.E. Contact Center

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

16.2/40.0

16.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

34% B2C Telemarketing & telesales

30% Other

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Brebeneskul Consulting

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

22.7/40.0

16.4/20 Reviews

2.3/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

50% B2C Telemarketing & telesales

90% Other

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CIENCE Technologies

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

14.4/40.0

14.4/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

100% B2C Telemarketing & telesales

60% Other

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ICC

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Ability to deliver

7.4/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.4/10 Market Presence

Service focus

100% Call Center Services

100% B2C Telemarketing & telesales

View Profile Visit Website
eCall Call Center

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% Call Center Services

67% B2C Telemarketing & telesales

50% Other

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Adelina BPO

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

70% Call Center Services

50% B2C Telemarketing & telesales

30% Other

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Profcallcenter

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Call Center Services

30% B2C Telemarketing & telesales

40% Other

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CallWay Ukraine

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

80% Call Center Services

25% B2C Telemarketing & telesales

20% Other

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Mobilunity BPO

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Ability to deliver

7.8/40.0

0/20 Reviews

0.7/10 Clients & Experience

7.1/10 Market Presence

Service focus

10% Call Center Services

25% B2C Telemarketing & telesales

90% Other

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CATI call center

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Call Center Services

10% B2C Telemarketing & telesales

50% Other

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Zenko Group

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

25% B2C Telemarketing & telesales

75% Other

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Adapter

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

15% Call Center Services

20% B2C Telemarketing & telesales

85% Other

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Pro-Consulting

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

50% B2C Telemarketing & telesales

70% Other

View Profile Visit Website
Bird Service Company

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Call Center Services

10% B2C Telemarketing & telesales

40% Other

View Profile Visit Website

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