Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Answering Services Ukraine

Top Answering Service in Ukraine

Ratings Updated: July 8, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

10 Leaders 15 Contenders

Get Matched

34 Companies

Country: Ukraine
Inbound Services: Answering services

List of the Top Ukraine Answering Services Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Ukraine

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    63% Answering services
    37% Virtual receptionist

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Adaptable

    Clients have praised Moneypenny USA for being an adaptable solution that effectively meets their inbound service needs. One client noted that the company provides a 'good affordable and adaptable solution,' highlighting their flexibility in managing customer calls. The ability to work without long-term contracts and quick responsiveness further emphasizes their adaptability, making them a suitable choice for businesses requiring scalable support.
    • Answering Services for SMB
      4.0 Aug 12, 2017

      Moneypenny offers a good affordable and adaptable solution. They have improved revenue due to new business calls effectively answered and dispersed.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, though some noted unexpected charges and inconsistency in customer service after onboarding. One client emphasized the importance of clearer communication regarding terms of service and service quality over time. Overall, while the initial experience is favorable, there are areas for improvement in ongoing support.
    Read 1 Recent Review

    Industry Experience

    Moneypenny USA has effectively served a diverse range of industries, including Construction, Healthcare, Real Estate, and Business Services. Clients commend their responsiveness, professionalism, and ability to tailor services to specific operational needs. Overall sentiment across industries reflects satisfaction, particularly in enhancing customer experiences and operational efficiency. Notable strengths include adaptability in call handling and consistent communication, making them a suitable partner for businesses seeking reliable outsourced customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Business services Information technology Advertising & marketing Manufacturing Education Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Overall, client feedback on Moneypenny USA indicates a mixed sentiment regarding cost and value for money. While some clients appreciate the flexibility and affordability of their services, such as a medical staffing company spending approximately $40,000 over three years, others have expressed concerns about unexpected charges and inconsistent service quality. Notably, a gym owner mentioned a price increase during the pandemic, which affected their perception of value. Despite these issues, many clients acknowledge the effectiveness of Moneypenny's services in enhancing their operational efficiency.
    Read All Reviews
    View Profile Visit Website
  • DMT Business Development Logotype

    5.0 79 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zhytomyr, Ukraine

    Services provided

    10% Call Center Services
    75% Sales Outsourcing
    15% Email Marketing

    Focus Areas

    10% Answering services
    75% Inbound appointment scheduling
    15% Virtual receptionist

    DMT Business Development is a company specializing in outbound lead generation and customer engagement strategies. Their client feedback is overwhelmingly positive, with reviews highlighting their personalized approach, effective communication, and ability to adapt to client needs. Approximately 100% of reviewers noted their project management skills and responsiveness, while around 90% praised their ability to deliver high-quality leads and meaningful client interactions.

    See all 79 projects
    1 of 1 Answering services reviews is 5 stars
    Less than $10,000 avg. project cost

    Answering services Experience

    DMT Business Development received positive feedback overall, with 90% of clients expressing satisfaction with their answering services. Clients highlighted the company's strong communication skills and efficient handling of incoming calls, noting a 10 potential partner discovery rate monthly. The majority praised their timely project delivery and responsiveness, while 10% suggested improvements in call tools for better real-time data access. Overall, the sentiment reflects DMT's expertise and effective impact in meeting client needs.

    Read Most Recent Review

    More responsive than most other service providers

    DMT Business Development is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Zhytomyr, Ukraine

    Skorulskoho lane, 5
    Zhytomyr, Ukraine 10001

    41 - 49

    +380978631266

    See All Locations (4)
    View Profile Visit Website
  • Helpware CX Logotype

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    10% Content Moderation Services
    10% Data Annotation Services

    Focus Areas

    65% Answering services
    25% Inbound appointment scheduling
    10% Virtual receptionist

    Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

    See all 47 projects
    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently commend Helpware CX for their cost-effectiveness and value. Many reviews highlight that Helpware offers competitive pricing while delivering high-quality services. For instance, one client noted they chose Helpware due to its 'good value for the cost,' while another emphasized their pricing fit within budget constraints. Overall, sentiment regarding Helpware's pricing model reflects satisfaction, as numerous clients reported that the value received significantly exceeded their expectations.
    Read All Reviews

    More responsive than most other service providers

    Helpware CX is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
    View Profile Visit Website
  • CCIG Group Logotype

    4.9 23 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    40% Answering services
    30% Inbound appointment scheduling
    30% Virtual receptionist

    CCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.

    See all 23 projects

    Reviews mention Team players

    Client feedback highlights CCIG Group's strong team dynamics and collaborative spirit. Clients noted the high level of engagement from advisors, who take responsibility for their work and prioritize customer satisfaction. One client emphasized the atmosphere of teamwork and mutual support, which contributes to consistently high-quality service. Overall, the sentiment reflects a positive view of CCIG as team players, with effective communication and operational alignment enhancing project outcomes.
    • Back Office Outsourcing for Renewable Energy Company
      5.0 Oct 29, 2025

      The company also stands out for its atmosphere of teamwork and mutual support, which translates into better results and consistently high-quality service.

      Read Full Review
    Read All Reviews
    3 of 4 reviews are 5 stars
    4 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and cultural fit. Clients praised their ability to meet and exceed service level agreements, with one noting a 98% call answer rate and another commending a 94% rate maintained year-round. Feedback emphasized the company's quick adaptation to changing needs and effective communication, with all clients expressing satisfaction and no significant areas for improvement identified.
    Read 4 Recent Reviews
    15 of 16 Call Center Services reviews are 5 stars
    12 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Medical Company

    5.0 — CCIG Group provides call center services for a medical company. The team is responsible for answering incoming calls and informing customers about service activities. Read more
    Read 16 Reviews

    Kyiv, Ukraine

    20 B Stepana Bandery Avenue
    Kyiv, Ukraine 02000

    151 - 200

    See All Locations (13)
    View Profile Visit Website

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • Simply Contact Logotype

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    100% Answering services

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects

    Reviews mention Accommodating

    The reviews for Simply Contact consistently highlight their accommodating nature, with clients noting their responsiveness and adaptability to specific needs. For instance, one client appreciated their ability to quickly tailor strategies and provide support in multiple languages. Another remarked on their exceptional communication and flexibility, stating that they were always willing to adjust to meet project requirements. Overall, the sentiment regarding Simply Contact's accommodating approach is overwhelmingly positive, indicating a strong alignment with client expectations.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

      Read Full Review
    • Customer Service Support for Public Interest Tech Firm
      5.0 Jan 19, 2024

      They were great communicators and adaptive to our needs. They also moved quickly. Great interaction with their team - very pleasant, flexible, and patient with us.

      Read Full Review
    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      Simply Contact showcased outstanding project management throughout our collaboration. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges. Regular updates and transparent communication ensured we were always informed and confident in the progress being made.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

      Read Full Review
    • SaaS Customer Support for IT Marketing Agency
      5.0 Feb 8, 2021

      Their project managers are always in touch, we are notified as soon as there is a problem in our system, or if there is something to improve based on customers feedback. I find impressive their ability to adapt to the project requirements. Also, they were able to start quickly.

      Read Full Review
    Read All Reviews
    2 of 2 Answering services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Answering services Experience

    Simply Contact has received overwhelmingly positive feedback for their Answering services, with a reported 25% boost in customer satisfaction and a 40% increase in interaction volumes post-engagement. Clients highlight their expertise in managing multiple communication channels, resulting in a 40% reduction in response time and a 30% increase in customer satisfaction scores. All reviewers noted outstanding project management and responsiveness, with no significant areas for improvement identified. Overall, 100% of reviewers expressed satisfaction with Simply Contact's services.

    Read Most Recent Review
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications
    View Profile Visit Website
  • EverHelp Logotype

    5.0 48 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    65% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    5% Sales Outsourcing

    Focus Areas

    55% Answering services
    25% Inbound appointment scheduling
    20% Virtual receptionist

    EverHelp is a customer service center specializing in contact center services such as inbound and outbound call handling, phone support, and customer care services. Across 100% of reviews, clients praised their strong project management, adaptability, and timely delivery. Approximately 80% highlighted their effective communication, and 60% noted their alignment with company values and culture fit.

    See all 48 projects
    3 of 3 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, EverHelp has received positive feedback for enhancing customer support across various sectors. Clients noted a significant reduction in unresolved ticket backlogs, with one reporting a decrease of over 45%. Their proactive approach to identifying operational inefficiencies and proposing workflow improvements was particularly praised. Project management was described as structured and responsive, though initial onboarding took longer than expected. Overall, clients expressed high satisfaction due to improved response times and customer retention.
    Read 3 Recent Reviews
    6 of 6 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for Email API Solutions Company

    5.0 — EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing Read more
    Read 6 Reviews

    Industry Experience

    EverHelp has demonstrated extensive expertise in various industries, particularly in Information Technology, where they excelled in multilingual customer support and operational efficiency. Their strengths lie in improving response times and customer satisfaction across sectors such as Hospitality, Logistics, and Software. Overall, feedback indicates a high level of professionalism, adaptability, and a proactive approach to enhancing client operations, making EverHelp a valuable asset for businesses seeking reliable customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Software Consumer products & services Retail Other industries Advertising & marketing Design Education Financial services Social Networking Arts, entertainment & music Business services Other Industry Hospitality & leisure Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    EverHelp is praised for its cost-effectiveness and strong value for money across multiple client reviews. Clients consistently highlighted that EverHelp's pricing fits their budgets while delivering excellent service quality. For instance, one client noted, 'Good value for cost' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment indicates satisfaction with the balance of cost and the quality of support provided, making EverHelp a preferred choice for businesses seeking reliable customer service solutions.
    Read All Reviews
    View Profile Visit Website
  • LimTC Logotype

    5.0 41 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    50% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% HR Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    LimTC is a distinguished company specializing in Contact Center Services, including Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. The company has garnered overwhelmingly positive feedback, with over 95% of reviews highlighting their professionalism, efficiency, and alignment with client values. Reviewers frequently commend LimTC's ability to enhance customer satisfaction and operational efficiency, with metrics such as a 30% reduction in ticket resolution time and a significant increase in customer satisfaction scores.

    See all 41 projects

    Reviews mention Experienced

    Clients have expressed a highly positive sentiment regarding Limitless Technology Consultants' experience and responsiveness. One client noted their ability to meet specific requirements and effectively manage a scalable team, stating, 'They took feedback to make sure calls were going out to the right people.' Additionally, their project management has been praised for being 'super responsive to emails,' contributing to a very positive overall experience. The emphasis on clear communication is highlighted as essential for maximizing project success.
    • Call Center Services for E-Commerce Company
      5.0 Jul 24, 2023

      LimTC's project management was exemplary. They consistently delivered on time, maintaining an efficient communication channel to address our needs promptly. Their responsiveness and adaptability to our evolving requirements were impressive.

      Read Full Review
    • Digital Marketing for Consumer Rewards Marketing Company
      5.0 Oct 19, 2020

      I was able to launch my project in-time, got more organized and had a team to support me with their experience and knowledge. They were able to understand my requirements and were able to offer me the expertise I was looking for.

      Read Full Review
    • Call Center Services for Community Site
      4.5 Aug 19, 2019

      We have two co-founders and one of their most experienced representatives on the project, and they’ve been great at managing the workflow. They’ve been able to align themselves to meet our needs—it’s been a very positive experience.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of LimTC reflect a positive overall sentiment, highlighting their effective handling of client support tasks and strong cultural alignment with clients. Notably, LimTC managed 90% of inbound calls and 70% of emails, demonstrating their efficiency. Clients appreciated their proactive communication and willingness to adapt, though some noted a lack of prioritization in task management. Overall, LimTC is recognized for delivering good value and fostering a collaborative environment.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    LimTC is frequently praised for its cost-effectiveness and overall value for money. Clients highlighted that their pricing fits within budgets while delivering high-quality services. For instance, one client noted that LimTC's pricing was 'good value for cost' and another mentioned the significant ROI achieved despite initial concerns about the expense. Overall, the sentiment across reviews reflects satisfaction with the financial investment relative to the quality and effectiveness of the services provided.
    Read All Reviews

    View projects from:

    United States (9) Ukraine (7) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)
    View Profile
  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Global Bilgi is a distinguished provider of Contact Center Services, specializing in Customer Support, Telemarketing, and both Inbound and Outbound Call Center functions. Reviewers highlight their professionalism, with approximately 90% noting their strong project management skills and transparency. Clients commend their ability to consistently exceed KPIs, despite slightly higher pricing compared to competitors.

    See all 3 projects

    Reviews mention Proactive

    Clients express high satisfaction with Global Bilgi's proactive approach, noting their consistent communication regarding project developments and challenges. One client highlighted that Global Bilgi always informs them of any issues promptly, ensuring transparency and adherence to timelines. Their ability to adapt quickly to changes and their commitment to meeting targets were also praised, with a specific mention of exceeding revenue targets by 20% despite external challenges. Overall, the sentiment reflects confidence in Global Bilgi's proactive management and service delivery.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
    Read All Reviews
    View Profile
  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    15% Public Relations

    Focus Areas

    100% Answering services

    BPO Nextdoor is a company specializing in Call Center Services, including lead generation, data validation, and customer support. Reviews highlight their reliability, responsiveness, and flexibility, with 100% positive feedback regarding project management and communication. Clients commend their ability to adapt to client needs, with 75% of reviewers noting their excellent grasp of language and workflow demands.

    See all 10 projects

    Reviews mention Accommodating

    The feedback regarding BPO Nextdoor highlights their accommodating nature, as they consistently respond quickly to new tasks and integrate seamlessly with existing teams. Clients appreciate their flexibility in adapting to specific requirements and their reliability in meeting strict deadlines. One client noted, 'They always respond very fast and are flexibly taking over new tasks,' underscoring the positive sentiment surrounding their accommodating approach.
    • PR for Media Monitoring & Analysis Company
      5.0 Jan 22, 2024

      Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what.

      Read Full Review
    Read All Reviews
    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for Packaging Solution Company

    5.0 — A packaging solutions company hired BPO Nextdoor to provide lead generation. Their efforts included cold calls and introductory letters to increase the client's potential customer list. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
    Read All Reviews

    View projects from:

    Germany (6) Ukraine (2) Estonia (1) United States (1)
    View Profile
  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    100% Answering services

    GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

    See all 9 projects

    Reviews mention Transparent

    Clients express a highly positive sentiment regarding the transparency of GotYourBack Support. Feedback highlights a well-structured workflow that fosters open communication between teams, facilitating fast execution. One client noted, 'the workflow is transparent between teams,' which contributed to a smooth setup and collaboration. Additionally, daily constructive feedback exchange is emphasized, showcasing the company's commitment to continuous improvement and adaptability to partner needs.
    • BPO Services for Cybersecurity Company
      5.0 Mar 24, 2021

      Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.

      Read Full Review
    Read All Reviews

    Industry Experience

    GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and Software. Clients praised their exceptional customer support, professionalism, and alignment with brand values, resulting in high Customer Satisfaction (CSAT) scores. Particularly in eCommerce and Beauty, they excelled in managing customer inquiries and improving service efficiency. Their adaptability and commitment in the Gaming and Cybersecurity sectors further highlight their strengths, making them a strong fit for companies seeking quality support services.

    Read All Reviews

    Select Industry to see insights

    Gaming IT Services eCommerce Beauty Software

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, emphasizing that their pricing aligns well with project budgets. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client mentioned a significant reduction in support costs while maintaining high service quality. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the financial aspects of their engagement.
    Read All Reviews

    View projects from:

    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
    View Profile
  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    33% Answering services
    34% Virtual receptionist
    33% Inbound appointment scheduling

    Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently praise Intellink for delivering high-quality work, particularly in customer support and data annotation services. Notably, Adverio highlighted the effectiveness of Intellink's operators in managing repetitive tasks, significantly enhancing client satisfaction. Similarly, the CEO of an IT-security company commended Intellink for providing high-quality image segmentation and analysis, resulting in reduced operational costs. Overall, the sentiment reflects a strong commitment to quality and efficiency, with clients expressing confidence in Intellink's capabilities.
    • BPO for IT Company
      5.0 Sep 10, 2021

      Intellink was able to cover the needs of selected existing customers with really high satisfaction levels. They were able to discover potential requests of these clients for expanded products.

      Read Full Review
    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      At our request they recruited and employed high quality operators which are fully capable to deal with projects. They are really committed.

      Read Full Review
    • Data Annotation Services for IT Security Company
      5.0 Dec 16, 2020

      Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers.

      Read Full Review
    Read All Reviews

    Industry Experience

    Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.

    Read All Reviews

    Select Industry to see insights

    Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
    Read All Reviews
    View Profile
  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Call Center Services
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Customer Service Outsourcing
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Answering services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

    See all 2 projects

    Industry Experience

    MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.

    Read All Reviews

    Select Industry to see insights

    Education Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with MoveUp Solutions' pricing relative to the value delivered. One client noted their impressive command of English and web design skills, highlighting their willingness to assist in expanding global presence. Another client praised the company's proactive approach and attention to detail, which contributed to effective project outcomes. Overall, feedback indicates that MoveUp Solutions provides high-quality service at a competitive price, making them a valuable partner for various projects.
    Read All Reviews

    View projects from:

    Lithuania (1) United States (1)

    Kharkiv, Ukraine

    Alchevskih
    Kharkiv, Ukraine 61000

    10 - 15

    +38 066 922 8895

    See All Locations (2)
    View Profile
  • A.R.C.E. Contact Center Logotype

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    57% Answering services
    29% Inbound appointment scheduling
    14% Virtual receptionist

    A.R.C.E. Contact Center is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center support. Reviews highlight their cost-effectiveness, timely support, and impressive flexibility, with 100% satisfaction reported by at least one client. Over 70% of clients preferred their telephonic support solutions, underscoring their strong customer care services. However, some feedback suggests improvement in English proficiency could enhance service quality further.

    See all 8 projects
    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Visa Outsourcing Company

    5.0 — A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers. Read more
    Read 4 Reviews

    Industry Experience

    A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.

    Read All Reviews

    Select Industry to see insights

    Gaming IT Services Financial services Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.
    Read All Reviews

    View projects from:

    England (2) Cyprus (1) Poland (1) Ukraine (1)
    View Profile
  • CATI call center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    50% Call Center Services
    10% Customer Service Outsourcing
    10% Direct Marketing +3
    10% Event Marketing
    10% Market Research
    10% Public Relations

    Focus Areas

    100% Answering services

    CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.

    Read more
    View Profile
  • OnlineMarket Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kharkiv, Ukraine

    Services provided

    60% Call Center Services
    30% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    80% Answering services
    20% Virtual receptionist

    OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Graf Call Center Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    100% Answering services

    Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Adelina BPO Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Profcallcenter Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    60% Call Center Services
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    30% Answering services
    40% Virtual receptionist
    30% Inbound appointment scheduling

    Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • ICC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    25% Answering services
    40% Inbound appointment scheduling
    35% Virtual receptionist

    ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.

    Read more
    View Profile
  • Shift-Arts Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Dnipro, Ukraine

    Services provided

    14% Call Center Services
    35% Customer Service Outsourcing
    21% Back Office Outsourcing +2
    20% IT Managed Services
    10% IT Staff Augmentation

    Focus Areas

    100% Answering services

    Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • EnergeticHub Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    40% IT Managed Services
    25% Customer Service Outsourcing +2
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    75% Answering services
    25% Virtual receptionist

    EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.

    Read more
    View Profile
  • CallWay Ukraine Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    80% Call Center Services
    4% Business Consulting
    4% IT Strategy Consulting +6
    2% CRM Consulting and SI
    2% Custom Software Development
    2% E-Commerce Development
    2% IoT Development
    2% Unified Communications Consulting & SI
    2% Web Development

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.

    Read more
    View Profile
  • Mobilunity BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    15% IT Staff Augmentation
    10% HR Consulting
    10% IT Managed Services
    10% Market Research
    5% Other IT Consulting and SI
    5% Other Marketing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.

    Read more
    View Profile
  • BSG Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Services provided

    10% Call Center Services
    10% Blockchain Marketing
    10% Customer Service Outsourcing +7
    10% Cybersecurity
    10% Direct Marketing
    10% Ecommerce Marketing
    10% Email Marketing
    10% IT Managed Services
    10% Other Marketing
    10% Robotics Process Automation

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

    See all 2 projects
    View Profile
  • Zenko Group Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Answering services
    35% Virtual receptionist
    30% Inbound appointment scheduling

    Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,

    Read more
    See all 1 projects
    View Profile
  • CSL - Customer Support Lviv Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    L'viv, Ukraine

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    70% Answering services
    30% Virtual receptionist

    CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Bird Service Company Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kyiv, Ukraine

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    70% Answering services
    30% Virtual receptionist

    Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Amevalue Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Ivano-Frankivs'k, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    65% Answering services
    30% Inbound appointment scheduling
    5% Virtual receptionist

    Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • MSV Multicall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    L'viv, Ukraine

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    60% Answering services
    40% Virtual receptionist

    MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Adelina Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Kharkiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    50% Answering services
    50% Virtual receptionist

    Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.

    Read more
    View Profile
  • Adapter Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    15% Call Center Services
    25% Application Management & Support
    25% Content Marketing +2
    25% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    45% Answering services
    45% Inbound appointment scheduling
    10% Virtual receptionist

    In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.

    Read more
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    L'viv, Ukraine

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2
    13% HR Outsourcing
    12% Recruiting

    Focus Areas

    100% Answering services

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects

    L'viv, Ukraine

    б, Horodotska St, 226, Lviv Oblast, Ukraina,
    L'viv, Ukraine 79000

    41 - 49

    See All Locations (5)
    View Profile
  • Campana Call Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kharkiv, Ukraine

    Services provided

    100% Call Center Services

    Focus Areas

    100% Answering services

    Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.

    Read more
    View Profile
  • Dealist Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kharkiv, Ukraine

    Services provided

    25% Call Center Services
    50% Translation
    25% Customer Service Outsourcing

    Focus Areas

    50% Answering services
    50% Inbound appointment scheduling

    Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.

    Read more
    View Profile
  • euroanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    15% IT Managed Services +3
    10% Back Office Outsourcing
    10% Staffing
    5% Recruitment Process Outsourcing

    Focus Areas

    75% Answering services
    25% Inbound appointment scheduling

    Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.

    Read more

    Kyiv, Ukraine

    21 Tatarska Street
    Kyiv, Ukraine 04107

    1

    +40 317 305 000

    See All Locations (4)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Simply Contact
2 LimTC
3 Global Bilgi
4 DMT Business Development
5 BPO Nextdoor
6 GotYourBack Support
7 Intellink
8 MoveUp Solutions
9 A.R.C.E. Contact Center
10 EverHelp

List of the Top 10 Ukraine Answering Services Companies

  1. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    35% Call Center Services
    100% Answering services
    65% Other
    View Profile Visit Website
  2. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    38.3/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    15% Call Center Services
    50% Answering services
    85% Other
    View Profile Visit Website
  3. Global Bilgi Logotype

    Global Bilgi

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    30.9/40.0
    15.6/20 Reviews
    5.7/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Call Center Services
    50% Answering services
    70% Other
    View Profile Visit Website
  4. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Zhytomyr, Ukraine

    Ability to deliver

    39.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Answering services
    90% Other
    View Profile Visit Website
  5. BPO Nextdoor Logotype

    BPO Nextdoor

    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    31.9/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  6. GotYourBack Support Logotype

    GotYourBack Support

    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Ability to deliver

    29/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    100% Answering services
    80% Other
    View Profile Visit Website
  7. Intellink Logotype

    Intellink

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    30.5/40.0
    16.2/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Call Center Services
    33% Answering services
    75% Other
    View Profile Visit Website
  8. MoveUp Solutions Logotype

    MoveUp Solutions

    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Ability to deliver

    23.5/40.0
    16.2/20 Reviews
    2.4/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    100% Answering services
    85% Other
    View Profile Visit Website
  9. A.R.C.E. Contact Center Logotype

    A.R.C.E. Contact Center

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    16.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    57% Answering services
    30% Other
    View Profile Visit Website
  10. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    55% Answering services
    85% Other
    View Profile Visit Website
  11. CATI call center Logotype

    CATI call center

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    100% Answering services
    50% Other
    View Profile Visit Website
  12. OnlineMarket Logotype

    OnlineMarket

    $1,000+
    < $25 / hr
    50 - 249
    Kharkiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    80% Answering services
    40% Other
    View Profile Visit Website
  13. Graf Call Center Logotype

    Graf Call Center

    Undisclosed
    < $25 / hr
    50 - 249
    Chervonohrad, Ukraine

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Call Center Services
    100% Answering services
    55% Other
    View Profile Visit Website
  14. Adelina BPO Logotype

    Adelina BPO

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    70% Call Center Services
    50% Answering services
    30% Other
    View Profile Visit Website
  15. Profcallcenter Logotype

    Profcallcenter

    $1,000+
    < $25 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    30% Answering services
    40% Other
    View Profile Visit Website
  16. ICC Logotype

    ICC

    Undisclosed
    Undisclosed
    2 - 9
    Kyiv, Ukraine

    Ability to deliver

    7.4/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    100% Call Center Services
    25% Answering services
    View Profile Visit Website
  17. Shift-Arts Logotype

    Shift-Arts

    $1,000+
    < $25 / hr
    10 - 49
    Dnipro, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    14% Call Center Services
    100% Answering services
    86% Other
    View Profile Visit Website
  18. EnergeticHub Logotype

    EnergeticHub

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Call Center Services
    75% Answering services
    85% Other
    View Profile Visit Website
  19. CallWay Ukraine Logotype

    CallWay Ukraine

    $5,000+
    $50 - $99 / hr
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    80% Call Center Services
    35% Answering services
    20% Other
    View Profile Visit Website
  20. Mobilunity BPO Logotype

    Mobilunity BPO

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    7.8/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    10% Call Center Services
    35% Answering services
    90% Other
    View Profile Visit Website
  21. BSG Logotype

    BSG

    Undisclosed
    Undisclosed
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    50% Answering services
    90% Other
    View Profile Visit Website
  22. Zenko Group Logotype

    Zenko Group

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    35% Answering services
    75% Other
    View Profile Visit Website
  23. CSL - Customer Support Lviv Logotype

    CSL - Customer Support Lviv

    Undisclosed
    Undisclosed
    10 - 49
    L'viv, Ukraine

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    70% Answering services
    30% Other
    View Profile Visit Website
  24. Bird Service Company Logotype

    Bird Service Company

    Undisclosed
    Undisclosed
    10 - 49
    Kyiv, Ukraine

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    70% Answering services
    40% Other
    View Profile Visit Website
  25. Amevalue Logotype

    Amevalue

    $1,000+
    < $25 / hr
    2 - 9
    Ivano-Frankivs'k, Ukraine

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    65% Answering services
    80% Other
    View Profile Visit Website

Latest Answering Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Similar Categories

Related Services

BPO in Ukraine Human Resources in Ukraine Consulting in Ukraine Accounting in Ukraine Call Centers in Ukraine Transcription in Ukraine Translation in Ukraine Real Estate in Ukraine Logistics & Supply Chain Consulting in Ukraine

Specialties

Third Party Verification Virtual Receptionist Telemarketing Answering Services Appointment Setting Order Processing Lead Generation Outbound Inbound Appointment Setting

Popular Locations in Ukraine

Answering Services in Kyiv
View More

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.