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Top Virtual Receptionist Services in Romania

Ratings Updated: June 1, 2026
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4 Leaders 2 Contenders

6 Companies

Country: Romania
Inbound Services: Virtual receptionist

List of the Top Romania Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Romania

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects

    Reviews mention Efficient

    Clients express a highly positive sentiment regarding VoiceNation's efficiency. One client highlighted their ability to solve communication issues promptly, noting that VoiceNation's team is responsive and effective in driving projects forward. Their customer service was praised for being readily available and addressing concerns swiftly, such as resolving a system glitch during onboarding. Overall, clients feel that VoiceNation delivers the necessary support efficiently, contributing significantly to their operational success.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction
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    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Romania

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

    See all 45 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Prialto indicate a high level of client satisfaction, particularly regarding their efficiency and responsiveness. One Vice President noted the impressive speed of follow-up and the quality of team members assigned, highlighting successful outcomes in managing routine tasks. Clients appreciate the alignment of company values and the ability to utilize executive teams more strategically. Overall, feedback reflects a strong commitment to timely delivery and effective communication, with no significant areas for improvement identified.
    Read 1 Recent Review
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.

    Read Most Recent Review

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

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    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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  • Valoris Center Logotype

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    43% Virtual receptionist
    57% Answering services

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Valoris Center reflect a strong overall sentiment, highlighting their punctuality and proactive approach. Clients noted impressive reaction times to needs and effective communication, with one stating, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe.' However, there are suggestions for improvement, such as enhancing attention to ticket distribution. Overall, Valoris Center is recognized for their good value and alignment with client values.
    Read 2 Recent Reviews
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
    View Profile Visit Website
  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    80% Answering services
    10% Inbound appointment scheduling

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more
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  • IntelligentBee Logotype

    4.8 9 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    30% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    IntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.

    See all 9 projects

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.
    Read All Reviews

    View projects from:

    United States (3) Norway (2) Romania (2) Canada (1)
    $1,200 Companies that are looking to grow their bussiness $2,800 Medium sized communities that needs management $5,000 Companies with large volumes of social interaction

    Community Management

    Boost brand loyalty and reduce support tickets with our integrated Community Management service. We actively engage, moderate, and support your online community across channels—fostering real-time feedback, personalized interaction, and a loyal, empowered customer base.
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  • FSPGlobal Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    FSPGlobal is a company specializing in Contact Center Services, providing multilingual customer support services including Inbound and Outbound Call Center operations. Their reviews reflect exceptional service quality, with 100% positive feedback highlighting improved customer satisfaction, operational efficiency, and scalability. Clients praise FSPGlobal's project management and adaptability, noting their commitment to delivering exceptional customer experiences and scalability alongside client growth.

    See all 4 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for FSPGlobal has been overwhelmingly positive, highlighting their operational excellence and customer-centric approach. A mobile gaming company praised FSPGlobal for achieving significant cost efficiencies and improved customer satisfaction, noting high CSAT and NPS scores. The firm demonstrated excellent project management, consistently meeting deadlines and adapting to evolving requirements. Clients emphasized FSPGlobal's multilingual capabilities and seamless integration into their operations, with no areas for improvement identified.
    Read 1 Recent Review
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    FSPGlobal has received overwhelmingly positive feedback for their virtual receptionist services, with client reviews highlighting a 95% satisfaction rate. Common themes include their exceptional multilingual support, strong project management, and ability to adapt to clients' evolving needs. Clients reported improved customer experiences and operational efficiencies, attributing success to FSPGlobal's scalable solutions and commitment to exceptional service. Notably, 90% of reviewers praised their responsiveness and strong communication, underscoring their effectiveness as a BPO partner.

    Read Most Recent Review

    Industry Experience

    FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Consulting Gaming

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight FSP Global's strong value for money, with one stating they selected the firm for its 'good value they were offering' and another noting that outsourcing with FSP was 'cheaper than doing on our own.' Overall sentiment reflects satisfaction with pricing relative to the quality of services rendered, with clients appreciating the balance of cost efficiency and operational excellence, resulting in improved customer satisfaction and operational outcomes.
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  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    20% Call Center Services
    40% Content Moderation Services
    40% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Conectys is a Customer Support Services provider specializing in technical support across multiple languages. The reviews indicate a strong emphasis on proactive communication and consistent performance, with 100% of reviewers appreciating their multilingual capabilities. However, there is also a suggestion to improve their workflow tools due to occasional delays in new feature implementation.

    See all 2 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for AI Computing Company

    4.5 — An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line. Read more
    Read 1 Review

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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  • Direct Marketing Grup Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% Ecommerce Marketing +2
    20% Logistics & Supply Chain Consulting
    20% Marketing Strategy

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    Headquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.

    Read more
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Rollover to see company insights or click a company below for more details.

1 Valoris Center
2 IntelligentBee
3 FSPGlobal
4 Conectys

List of the Top 4 Romania Virtual Receptionist Companies

  1. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.9/40.0
    17.2/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    43% Virtual receptionist
    50% Other
    View Profile Visit Website
  2. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  3. FSPGlobal Logotype

    FSPGlobal

    $1,000+
    < $25 / hr
    50 - 249
    Cluj-Napoca, Romania

    Ability to deliver

    31/40.0
    16.6/20 Reviews
    6.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Call Center Services
    50% Virtual receptionist
    55% Other
    View Profile Visit Website
  4. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    20% Call Center Services
    25% Virtual receptionist
    80% Other
    View Profile Visit Website
  5. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    10% Virtual receptionist
    15% Other
    View Profile Visit Website
  6. Direct Marketing Grup Logotype

    Direct Marketing Grup

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    30% Virtual receptionist
    80% Other
    View Profile Visit Website

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