Top Outbound Call Centers in Romania
20 Companies
List of the Top Romania Outbound Call Center Providers
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Valoris Center
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a customer support and call center services provider known for handling customer interactions, technical support, outbound sales, and lead management. Clients commend them for their professionalism, flexibility, and alignment with company values. Approximately 85% of reviews highlight their timely delivery and proactive approach, while 90% emphasize high customer satisfaction scores. Some mention a need for improvement in personnel turnover and attention to detail.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) is a recruitment and employment outsourcing company that excels in building culturally aligned teams for global clients. With 100% positive feedback, clients commend their reliability, efficient communication, and ability to deliver quality talent that integrates seamlessly with existing teams. They are recognized for their proactive approach, strong work ethic, and alignment with client values, enhancing both customer service and marketing functions.
Reviews mention Openness
The overall sentiment regarding HKR's openness is highly positive, as clients appreciate their collaborative approach. One client noted, 'HKR's team treats us as their partner and is very open and collaborative with us,' highlighting effective communication and responsiveness. While there were minor concerns about internal policies not being fully disclosed, this did not significantly hinder the workflow. Overall, HKR's commitment to transparency and partnership is well-received.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 22 projectsMercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.
Reviews mention Exceptional performance
Clients have consistently praised Mercatus for their exceptional performance in lead generation and project management. One client noted their ability to deliver results on time, stating, 'Everything was delivered on time,' and highlighted the success of onboarding several companies, which significantly increased revenue. The client emphasized that 'they really try to help and have the resources to deliver everything,' reflecting an overall sentiment of satisfaction and strong alignment with client needs.-
LinkedIn Marketing for Consultancy Company
5.0 Dec 29, 2020The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals.
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Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$100,000+Undisclosed10,000+București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Innovative
Client feedback highlights TDCX's innovative approach to support, with notable instances of their quick adaptation to process changes and the introduction of new solutions. One client emphasized their ability to provide proactive support and suggest improvements, stating, "They frequently suggest great ideas for improvement." Overall sentiment reflects a strong appreciation for TDCX's collaborative nature and innovative problem-solving capabilities, contributing positively to clients' operational success.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022The team is very dedicated and motivated to try out new solutions, implement pilots and offer innovative ideas for us to consider. I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed.
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work. They frequently suggest great ideas for improvement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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See All Locations (17)București, Romania
George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998751 - 1000
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
50% Customer Service Outsourcing30% Call Center Services20% Back Office OutsourcingSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
Reviews mention Results-oriented
IntelligentBee has received overwhelmingly positive feedback regarding their results-oriented approach. Clients noted significant growth in retention rates and the effective delivery of high-quality work. One client emphasized that IntelligentBee transformed their concept into a tangible product, demonstrating their commitment to project success. Regular communication and proactive involvement were highlighted as key factors in their successful collaboration. Overall, clients expressed satisfaction with IntelligentBee's ability to adapt and respond to their needs, reinforcing their reputation as a reliable partner.-
Application Development for Influencer Networking Platform
5.0 Dec 4, 2019We’ve grown our retention rate a lot and we’re still working on it. We’re a startup, and I don’t want to say we’ll be the best tomorrow, but we plan to stick with our customers and improve. I don’t want to push money on marketing without having good retention and virality. We plan to launch the app this month and I’ll be able to provide some numbers then. We need some transactions between influencers and local brands to see their behaviors and whether we can give a return on investment. After that, we plan to use the model in Madrid because we have a big community there. We have a scalable model for brands, users, and so on. I’ve spoken with a lot of users and brands to see exactly what they want. From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, IntelligentBee has received positive feedback for their exemplary technical support and responsiveness, with clients noting significant improvements in employee satisfaction and timely project delivery. A department manager from Gorgias highlighted their effective IT support, noting low response times and a high satisfaction rate among users. However, suggestions for improvement included enhancing documentation practices for standard operating procedures.Was this helpful?
Industry Experience
IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.
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Information technology Automotive Media IT Services Software Financial servicesWas this helpful?
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$10,000+$100 - $149 / hr2 - 9București, Romania
Services provided
25% Sales Outsourcing20% Account-Based Marketing20% Email Marketing +2 services20% Other Digital Marketing15% Corporate Training & CoachingSee all 3 projectsWEBHUNT SRL is a marketing and affiliate management company known for its expertise in lead generation, data mining, and outreach strategies. Clients appreciate their creative approaches and data-driven solutions, with 100% of reviewers highlighting their strong project management and timely delivery. Additionally, their ability to align with client goals and industry needs is frequently noted as impressive by clients.
Reviews mention Exceptional performance
Clients have praised WEBHUNT SRL for their exceptional performance in project management and campaign execution. Specific feedback highlighted their commitment to timely deliverables, effective communication, and personalized outreach strategies. The collaborative efforts led to measurable success in lead generation, with real-time performance tracking and iterative improvements based on feedback. Overall, the sentiment reflects a high level of satisfaction with WEBHUNT SRL's tailored solutions and alignment with client objectives.-
Outreach Marketing for Software Development Firm
5.0 Sep 17, 2024WebHunt demonstrated a strong commitment to delivering items on time. Key deliverables, including campaign plans, performance reports, and lead lists, were consistently provided within the agreed timelines. Any potential delays were communicated proactively, and contingency plans were put in place to ensure project continuity.
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Industry Experience
WEBHUNT SRL has demonstrated expertise across the Telecommunications, Advertising & Marketing, and Software industries. Clients highlighted their strengths in lead generation, market analysis, and tailored outreach strategies. In Telecommunications, they successfully managed marketing campaigns and expanded affiliate networks. In Advertising & Marketing, they provided data-driven insights and facilitated affiliate recruitment, onboarding over 800 affiliates. In Software, their personalized approach led to effective lead generation and campaign execution. Overall, sentiment is positive, indicating strong alignment with clients' needs across these sectors.
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Telecommunications Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
WEBHUNT SRL has received positive feedback regarding their overall cost and value for money. Clients noted that the pricing fit their budgets and highlighted the 'good value for cost' in multiple reviews. For instance, one client from RelarioVoice emphasized that WEBHUNT SRL was selected due to its pricing suitability, while another from eSolutions praised their alignment with budget constraints. Overall, the sentiment reflects satisfaction with the value received relative to the investment made.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
67% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +1 service3% Market ResearchWorld Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Services provided
60% Call Center Services20% Social Media Marketing10% Customer Service Outsourcing +1 service10% Sales OutsourcingLarge call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Call Center Services20% Direct Marketing20% Ecommerce Marketing +2 services20% Logistics & Supply Chain Consulting20% Marketing StrategyHeadquartered in București, Romania, Direct Marketing Grup is a Direct Marketing company. They focus on Direct Marketing and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
20% IT Managed Services20% IT Strategy Consulting20% Mobile App Development +4 services10% Accounting10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr2 - 9Alba Iulia, Romania
Services provided
20% Content Marketing20% Digital Strategy20% Email Marketing +2 services20% Sales Outsourcing20% Video MarketingDigital Strategy company Oktasales is based in Alba Iulia, Romania. Their services include Digital Strategy and Content Marketing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingVivaCALL is a call center service. They are in București, Romania and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Call Center Services20% Customer Service Outsourcing20% HR Consulting +3 services15% Back Office Outsourcing10% Sales Outsourcing10% TranslationAktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingAnswering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9București, Romania
Services provided
100% Call Center ServicesSmall call center company Best-Call, is in București, Romania. Their services include Call Center Services.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
30% Back Office Outsourcing20% CRM Consulting and SI20% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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Undisclosed< $25 / hrFreelancerBucurești, Romania
Services provided
40% Web Design40% Web Development20% Sales OutsourcingFounded in 2022, StarliDigital is a small București, Romania-based web design company. Their services include Web Design and Web Development.
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UndisclosedUndisclosed10,000+București, Romania
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)București, Romania
63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
București, Romania2001 - 5000
40374155600
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List of the Top 4 Romania Outbound Call Center Providers
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$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
200% Outbound Voice Services -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
120% Outbound Voice Services -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$10,000+$100 - $149 / hr2 - 9București, Romania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
75% Outbound Voice Services25% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
298% Outbound Voice Services -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
340% Outbound Voice Services -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
270% Outbound Voice Services -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
100% Outbound Voice Services -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Outbound Voice Services20% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Outbound Voice Services70% Other -
$100,000+Undisclosed10,000+București, Romania
Ability to deliver
29.4/40.015.8/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
100% Outbound Voice Services -
$1,000+$25 - $49 / hr2 - 9Alba Iulia, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Outbound Voice Services40% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
325% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
125% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
130% Outbound Voice Services -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
340% Outbound Voice Services -
UndisclosedUndisclosed2 - 9București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
400% Outbound Voice Services -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Outbound Voice Services30% Other -
Undisclosed< $25 / hrFreelancerBucurești, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Outbound Voice Services40% Other
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