- 0 of 1 Back Office Outsourcing reviews are 5 stars
- 1 new review for Back Office Outsourcing in past 6 months
- $1,000,000 – $9,999,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
Back Office Outsourcing PROJECT HIGHLIGHT
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Clients consistently commend TechSpeed Inc for delivering high-quality work and exceptional service. One client highlighted the 'excellent quality of information' provided, while another noted their 'speed, accuracy, and value' as outstanding. Additionally, TechSpeed's ability to meet tight deadlines with thorough project execution impressed clients, contributing to successful outcomes and repeat engagements. Overall, the sentiment reflects strong satisfaction with TechSpeed's professionalism and effective delivery.
TechSpeed delivered the projects on time with competitive pricing. The speed, accuracy, and value of their work were outstanding.
TechSpeed Inc also grew our database, and the quality of information they delivered was excellent. We were impressed with their strategic research, ability to understand our needs, and the execution of our project brief — TechSpeed Inc had a very thorough delivery process.
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Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Clients consistently commend Growth Hub for delivering high-quality work, highlighting their efficiency and accuracy. For instance, one client noted that Growth Hub identified over 10,500 companies in under ten days, saving significant internal resources. Another client praised their thoroughness in data management, leading to a tenfold increase in turnover. Overall, the sentiment reflects strong satisfaction with Growth Hub's ability to meet client expectations and deliver impactful results promptly.
What was most impressive about the company, for this project specifically, was not only how quickly they were able to work through our list of 15,000 companies but also how accurate the list was. This had a huge impact on our deliverables to the rest of the firm.
The data was clean and relevant, so turnover for us increased tenfold. The team were super quick and efficient, even with a short turnaround.
I am very impressed with how quickly Growth Hub started on our project. They provide high-quality work and we’re looking to scale up our partnership in the coming year. Growth Hub delivers quickly and accurately — they always meet deadlines.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Valoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Clients consistently praise Valoris Center for delivering high-quality work, particularly highlighting their outbound service efficiency and CRM solutions. One client noted that 90% of potential customers receive calls within 15 minutes, showcasing their commitment to rapid response times. Additionally, clients appreciate the professionalism and thorough training of Valoris agents, which enhances service quality. Overall, sentiment regarding Valoris Center's work quality is overwhelmingly positive, with clients noting their adaptability and results-oriented approach.
90% of the customers receive a call within 15 minutes after submitting the form, which is essential. Moreover, Valoris has high-quality standards for the outbound service, and the agents are properly trained and tested.
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IntelligentBee is a versatile company offering customer support, data entry services, and software development, including web and mobile app development. With a strong emphasis on customer satisfaction and timely delivery, 90% of reviewers highlight their commitment to excellence and proactive solutions. The company has consistently met client objectives, receiving predominantly positive feedback, with no significant areas for improvement noted.
IntelligentBee has received positive feedback regarding their communication, characterized by a commitment to responsiveness and continuous improvement based on client feedback. One client noted, 'We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service.' Overall, the sentiment reflects satisfaction with their communicative approach, contributing to successful project outcomes.
The IB team has been committed and responsible in their deliveries. We have healthy and fluid communication that allows us to dive into the different metrics and detect opportunities for improvement of their service. Our primary forms of communication with IntelligentBee include virtual meetings and email or messaging apps.
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Hugo is a business process outsourcing company specializing in back office and administrative support services. Their clients commend their adaptability, efficiency, and ability to enhance operational capabilities, with 100% positive feedback highlighting streamlined processes and notable improvements in compliance and support infrastructure. Specifically, Hugo achieved a 99.8% order processing accuracy and reduced supplier onboarding time by 40%.
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.
I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries. Read more
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Cloud Accountant Staffing is a staffing agency specializing in recruiting and placing accountants and bookkeepers. Across reviews, 100% of clients commend their effective communication, with more than 70% highlighting their cultural alignment and strong values. Clients consistently note their efficient and smooth processes, with no significant areas for improvement identified.
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Our cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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Mercatus is a lead generation and digital marketing company specializing in services such as cold calling, LinkedIn outreach, and strategic campaign management. Reviews reflect diverse experiences: approximately 70% of feedback highlights effective communication, responsiveness, and professionalism. However, some reviews indicate challenges in targeting specific industries effectively, particularly in the luxury fashion sector. Overall, clients appreciate Mercatus's organizational skills and their ability to adapt strategies to client needs.
Mercatus received positive feedback for their well-executed projects, particularly in the implementation of a LinkedIn marketing campaign for ÖHMI Bulgaria. Clients highlighted Mercatus's ability to understand their requirements, adapt strategies to corporate culture, and deliver high-quality service. The account manager's responsiveness and organization were noted as key factors in the project's success. Overall, the collaboration exceeded expectations, with clients expressing eagerness to engage in future projects due to the positive experience.
The interim and final reports showed a consistent strive resulting in achievement of the set goals. The overall outcome from this project is considered positive and beyond our preliminary expectations. Very well organized and result oriented she contributed at greatest extend to the success of our project. We were happy to notice that without having any previous common work experience, Mercatus managed to deliver the expected high quality service and to provide us the solution which saved us resources as time, budget and stress and helped us achieve our goals.
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PartnerHero is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. Reviews highlight their ability to meet evolving client needs and deliver excellent customer service. Approximately 100% of clients commend their proactive approach and alignment with company values, while no significant areas for improvement are noted.
Clients consistently express high satisfaction with PartnerHero's collaborative approach, highlighting their team members as professional, friendly, and effective. One client noted, "Working with everyone in the team is a joy," and emphasized the team's incredible attitude. The seamless integration of PartnerHero into the client's operations fosters a sense of partnership, with feedback indicating they are viewed as a genuine extension of the client's team. Overall, the sentiment reflects strong appreciation for their team-oriented service.
Attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. No, they are honestly an incredible partner, and wider team to work with.
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Back Office Outsourcing PROJECT HIGHLIGHT
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read more
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FSPGlobal offers Back Office Services, BPO, Administrative Outsourcing, and Remote Office Support. Reviews highlight their cost efficiency, exceptional customer service, and process optimization. Clients appreciate FSPGlobal's proactive project management, responsiveness, and customer-centric approach, contributing to improved customer satisfaction and operational efficiency.
FSPGlobal has received overwhelmingly positive feedback for delivering high-quality work, particularly in enhancing customer service operations. Clients highlighted their exceptional multilingual support and commitment to scalability, which contributed to improved customer satisfaction and brand reputation. One client noted that FSPGlobal's proactive problem-solving and adaptability exceeded expectations, while another praised their strong project management and integration of services. Overall, the sentiment reflects a strong appreciation for FSPGlobal's ability to provide valuable, high-quality solutions tailored to client needs.
It is difficult to pinpoint any weaknesses in our experience with FSP Global. Their commitment to quality was evident throughout the partnership, consistently delivering exceptional services and deliverables. Beyond just meeting expectations, FSP Global truly impressed us with their proactive problem-solving skills, adaptability to our evolving needs, and focus on customer-centricity.
In a market that is squashed by low prices, FSPGlobal manages to provide quality and flexibility. Overall, you get good value for the money. We and our clients were very satisfied.
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Headquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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DNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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Reashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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Transylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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Established in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Launched in 2014, XTENSOS is a Translation company. The team offers Translation and Employer of Record (EOR) Services.
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Launched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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Max Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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Atracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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Accounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
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TELUS International is a leading electronic medical record provider in Canada, specializing in developing comprehensive healthcare billing solutions. Reviews highlight their robust, secure systems and effective project management, with 85%–90% of bills automatically adjudicated, resulting in improved turnaround times. While praised for scalability and security, clients suggest adopting agile methods for enhanced flexibility.
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Dream Big Corporation is a custom software development company. They were founded in 2019, and their services include Custom Software Development and Web Development.
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Innova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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Ligeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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Established in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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CALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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Pluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
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