Top Back Office Outsourcing Companies in Romania
26 Companies
List of the Top Romania Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves RomaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC highlight their exceptional data management and project execution capabilities. Clients praised their professionalism, responsiveness, and ability to deliver accurate information swiftly. One client noted their impressive handling of WordPress data, enhancing both user experience and SEO value. Another commended the volume and speed of election-related data they provided. Overall, feedback indicates high satisfaction, with no significant areas for improvement identified.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
Undisclosed< $25 / hr50 - 249Serves RomaniaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Efficient
The overall sentiment regarding Growth Hub's efficiency is highly positive. Clients consistently highlight their quick response times and ability to meet tight deadlines. One client noted that the team was 'super quick and efficient,' while another emphasized their 'impressive' efficiency and capability in handling complex tasks. Additionally, feedback indicates that they have exceeded expectations in both time management and accuracy, solidifying their reputation as a reliable partner for project execution.-
Database Development for Professional Adviser Marketplace
5.0 Aug 8, 2024The team were super quick and efficient, even with a short turn around. The team were friendly and ready to help with all our needs.
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Customer Service Outsourcing for Hospitality & Leisure Co
5.0 Aug 15, 2023Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive.
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BPO and Data Entry for Global Investment Bank
5.0 Aug 15, 2023Growth Hub has proven to be very efficient, accurate, and capable. Their work has been impressive and has exceeded our expectations throughout our engagement.
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Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves RomaniaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.-
Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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Valoris Center
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
Reviews mention Collaborative
Client feedback highlights a strong sense of collaboration with HKR, noting that their team treats clients as partners and maintains open communication. One client emphasized the positive flow of interaction, stating that HKR is responsive to needs in a straightforward manner. The collaborative culture and work ethic of HKR's team were particularly praised, contributing to the overall satisfaction with the project outcomes.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
40% Back Office Outsourcing50% Employer of Record (EOR) Services5% HR Outsourcing +1 service5% Recruitment Process OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read moreSee All Locations (2)Cluj-Napoca, Romania
37 Strada Regele Ferdinand
Cluj-Napoca, Romania 40039476 - 100
+40 748 891 891
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 22 projectsMercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed satisfaction with Mercatus's lead generation and outreach services, particularly noting their effectiveness in the Bulgarian market. A client from Leadership Support highlighted the successful appointment settings and increased product visibility, attributing some purchase orders to Mercatus's efforts. However, there are suggestions for improvement, particularly regarding outreach strategies in the UK market. Overall, the sentiment is positive, with clients appreciating the proactive communication and project management.Was this helpful?
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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See All Locations (2)București, Romania
Calea Mosilor 25
București, Romania 03016710 - 15
+359 888 290 100
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$5,000+< $25 / hr250 - 999Iași, Romania
Services provided
20% Back Office Outsourcing50% Customer Service Outsourcing30% Call Center ServicesSee all 9 projectsIntelligentBee is a versatile IT services company specializing in customer support, technical support, and software development. Client reviews highlight their flexibility, ability to deliver projects on time, and high-quality service. Approximately 90% of reviewers appreciate their commitment to understanding clients' needs and maintaining excellent communication. Suggestions for improvement focus on minor documentation and scheduling aspects.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of IntelligentBee highlight their exceptional IT support services, with clients noting exemplary response times and high satisfaction rates. A department manager at Gorgias praised their flexibility and ability to address technical issues effectively, stating that support is now readily available, which was previously lacking. Clients appreciate the timely delivery of projects and ongoing communication. However, a suggestion for improvement was made regarding the documentation of standard operating procedures for future reference.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on IntelligentBee highlights their strong value for money, with many stating the services provided fit within budget while delivering high-quality results. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving significantly compared to local alternatives. Overall, the sentiment is positive, with clients appreciating the flexibility and responsiveness of the team, often resulting in successful outcomes for their projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing45% Call Center Services45% Customer Service OutsourcingSee all 4 projectsFSPGlobal is an Administrative Outsourcing and Business Process Outsourcing company, excelling in providing Remote Office Support and multilingual customer service. Reviews highlight their operational excellence and cost efficiency, with 100% of feedback emphasizing improved customer satisfaction and service quality. Their adaptability and reliable execution have significantly enhanced clients' process efficiency and satisfaction metrics.
Reviews mention Easy to reach
Clients consistently report that FSPGlobal is easy to reach and communicate with, highlighting their approachability and responsiveness. One client noted, 'The people at FSP are very approachable,' and emphasized their efficiency in addressing needs without wasting time. Additionally, the strong partnership developed over time reflects their commitment to maintaining open lines of communication, contributing positively to client satisfaction and collaboration.-
Staff Augmentation & Help Desk Support for Consulting Firm
5.0 Jul 27, 2022The people at FSP are very approachable. They know their trade and they don't make you lose time. They can also help you make your mind up and lay out your needs neatly.
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1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, FSPGlobal has received positive feedback for their operational excellence and customer support. A client noted significant improvements in cost efficiency and customer satisfaction, achieving higher CSAT and NPS scores. Their project management was praised for timely delivery and responsiveness to evolving needs. The client highlighted FSPGlobal's multilingual expertise as a key asset, and overall sentiment reflects a strong endorsement, with no areas for improvement identified.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Mobile Gaming Company
5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight FSP Global's strong value for money, with one stating they selected the firm for its 'good value they were offering' and another noting that outsourcing with FSP was 'cheaper than doing on our own.' Overall sentiment reflects satisfaction with pricing relative to the quality of services rendered, with clients appreciating the balance of cost efficiency and operational excellence, resulting in improved customer satisfaction and operational outcomes.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% Other Application DevelopmentHeadquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing20% HR Outsourcing15% HR Consulting +1 service15% RecruitingDNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Sibiu, Romania
Services provided
30% Back Office Outsourcing50% Customer Service Outsourcing20% Logistics & Supply Chain ConsultingEstablished in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$25 - $49 / hr2 - 9București, Romania
Services provided
20% Back Office Outsourcing30% Direct Marketing20% Market Research +2 services20% Marketing Strategy10% Custom Software DevelopmentLigeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
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$10,000+$50 - $99 / hr2 - 9București, Romania
Services provided
20% Back Office Outsourcing50% Custom Software Development10% Mobile App Development +2 services10% Web Design10% Web DevelopmentLaunched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Services provided
10% Back Office Outsourcing60% Logistics & Supply Chain Consulting10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
15% Back Office Outsourcing26% Custom Software Development22% IT Managed Services +6 services17% Corporate Training & Coaching10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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$1,000+$50 - $99 / hr2 - 9Brașov, Romania
Services provided
10% Back Office Outsourcing30% Accounting30% HR Consulting +2 services20% Finance & Accounting Outsourcing (FAO)10% Business ConsultingAccounting company Zelda was founded in 2016. Headquartered in Chișinău, Moldova and Brașov, Romania, the team offers Accounting and HR Consulting.
Read moreSee All Locations (2)Brașov, Romania
str. Branduselor 86, 101
Brașov, Romania 5003972 - 5
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Back Office Outsourcing50% Business Consulting20% Corporate Training & Coaching +1 service10% Financial ConsultingInnova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services15% IT Managed Services10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
30% Back Office Outsourcing20% CRM Consulting and SI20% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
18% Back Office Outsourcing40% IT Managed Services30% Cloud Consulting & SI +1 service12% Customer Service OutsourcingEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
12% Back Office Outsourcing25% Business Consulting20% Corporate Training & Coaching +4 services13% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% RecruitingPluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
10% Back Office Outsourcing60% Customer Service Outsourcing10% Application Testing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Back Office Services company specializing in Remote Office Support and Business Process Outsourcing. Client feedback is overwhelmingly positive, with 100% of reviewers noting their proactive approach and client satisfaction focus. PartnerHero is praised for adapting to evolving client needs and fostering strong company values, ensuring high levels of service quality and timely deliverables.
Reviews mention Experienced
The client expresses high satisfaction with PartnerHero's expertise, highlighting their ability to efficiently onboard over 90 agents within weeks and manage projects with professionalism. They commend PartnerHero's proactive communication and responsiveness, noting successful support for over 1.2 million applications in multiple languages. The client appreciates the alignment of values and has no suggestions for improvement, indicating a strong, ongoing partnership since June 2022.-
BPO Service for Social Impact FinTech Platform
5.0 Feb 23, 2023All in all, PatnerHero has a great experience with cloud services; they’re professionals. They’re able to quickly onboard resources. For example, we ended up going over 90 agents in just a matter of weeks. PartnerHero sourced, trained, and onboarded all those people into our program; it was absolutely amazing.
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0 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.Was this helpful?
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing20% IT Managed Services20% IT Strategy Consulting +4 services20% Mobile App Development10% Accounting10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
15% Back Office Outsourcing25% Call Center Services20% Customer Service Outsourcing +3 services20% HR Consulting10% Sales Outsourcing10% TranslationAktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read moreSee All Locations (5)București, Romania
169A Calea Floreasca
București, Romania 0771906 - 9
+359893439447
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 4 Romania Back Office Outsourcing Service Providers
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$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr2 - 9Sibiu, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$10,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+$50 - $99 / hr2 - 9Brașov, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other
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