Top Back Office Outsourcing Companies in Bucharest
14 Companies
List of the Top Bucharest Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Bucharest, RomaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Bucharest, RomaniaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Reviews mention Proactive
The sentiment regarding Assistring LLC's proactive approach is overwhelmingly positive. Clients highlighted their flexibility and collaborative spirit, particularly noting how Assistring co-developed processes to streamline operations. One client emphasized their 'proactive collaboration' that enhanced service delivery, while another praised their immediate response to increased call volumes during service outages. Overall, clients appreciate Assistring's commitment to understanding their unique needs and their ability to adapt strategies promptly, fostering a productive partnership.-
Call Center Services for Utility Company
5.0 Oct 23, 2024Assistring LLC project management skill was highly effective. We established regular communication through daily check-ins and progress reports, allowing us to quickly adapt our strategies based on real-time feedback. This collaboration fostered a productive environment where both teams could align on goals and address any challenges promptly.
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Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$10,000+< $25 / hr250 - 999Serves Bucharest, RomaniaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Reasonable pricing
Clients have positively noted Big Outsource's reasonable pricing, emphasizing that it fits within their budget while delivering reliable support. One client highlighted the cost savings achieved through outsourcing, significantly impacting profitability. Overall, the sentiment reflects satisfaction with the affordability of services, making Big Outsource a preferred choice for businesses seeking cost-effective solutions without compromising quality.-
Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023Additionally, the cost savings achieved through outsourcing have significantly impacted our profitability. Their cost-effective solutions, excellent customer service, and responsive leadership team have been instrumental in our success. They've proven to be reliable partners who understand our needs and consistently deliver results.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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Valoris Center
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$1,000+< $25 / hr250 - 999București, RomaniaServices provided
15% Back Office Outsourcing50% Call Center Services20% Customer Service Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
Reviews mention Efficient
Client feedback highlights Valoris Center's efficiency in delivering technical support services. They are praised for their flexibility in adapting to specific needs and for their proactive approach in addressing unplanned issues promptly. The regular calibration meetings and comprehensive reporting further emphasize their commitment to effective communication and service quality. However, concerns regarding high personnel turnover were noted as an area for improvement.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Valoris Center's proactive communication and adaptability to business needs. One client noted their impressive flexibility and understanding of customer requirements, while another highlighted punctual project execution and excellent team performance. However, suggestions for improvement include better attention to ticket distribution processes. Overall, the sentiment is positive, with clients valuing the company's culture fit and cost-effectiveness.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- Russian
- German
- French
- Italian
- Romanian
- Serbian
- Slovenian
- Bulgarian
- Dutch
- Polish
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
Reviews mention Detail-oriented
Clients consistently highlight HKR's detail-oriented approach, noting that team members are driven and genuinely care about their work. One client specifically praised the HKR team for their meticulousness, which contributed to a pleasant customer service experience and improved operational efficiency. Overall, the sentiment regarding HKR's attention to detail is overwhelmingly positive, though some clients suggested clearer communication regarding internal policies could enhance collaboration.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work.
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1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 22 projectsMercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Romanian fashion e-commerce client praises Mercatus for their organized team, quick communication, and effective customer support solutions for the Bulgarian market. They excel in enhancing online shopping experiences, providing detailed reports, and handling complex customer interactions smoothly.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
10% Back Office Outsourcing60% Customer Service Outsourcing10% Application Testing +2 services10% Call Center Services10% Finance & Accounting Outsourcing (FAO)See all 6 projectsPartnerHero is a Back Office Services company specializing in Remote Office Support and Business Process Outsourcing. Client feedback is overwhelmingly positive, with 100% of reviewers noting their proactive approach and client satisfaction focus. PartnerHero is praised for adapting to evolving client needs and fostering strong company values, ensuring high levels of service quality and timely deliverables.
Reviews mention Team players
Clients consistently highlight the team-oriented approach of PartnerHero, noting their professionalism, friendliness, and effectiveness. One client emphasized the positive experience of collaborating with various team members, stating, 'Working with everyone in the team is a joy.' Overall sentiment reflects a strong appreciation for their collaborative spirit, with feedback indicating they are seen as 'a genuine part of our team,' contributing significantly to client success.-
Customer Support Services for SaaS Company
5.0 Feb 21, 2023Attitude across all members of the team is incredible. We love working with them and see them as a genuine part of our team. No, they are honestly an incredible partner, and wider team to work with.
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0 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Support for OOH Media & Tech Company
4.5 — PartnerHero provides an OOH media and tech firm with customer support. The vendor manages requests from end customers, resolves tickets remotely, and provides training for the client's Tier 1 Read moreWas this helpful?
Industry Experience
PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.
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Media Beauty & Cosmetics Software AutomotiveWas this helpful?
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$5,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% Custom Software Development25% IT Managed Services +1 service25% Other Application DevelopmentHeadquartered in București, Romania and Beograd, Serbia, Connections Romania is a midsize software development firm. Their services include Custom Software Development and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
Read moreSee All Locations (5)București, Romania
169A Calea Floreasca
București, Romania 0771906 - 9
+359893439447
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$1,000+< $25 / hr250 - 999București, Romania
Services provided
10% Back Office Outsourcing30% Call Center Services30% Customer Service Outsourcing +3 services15% IT Managed Services10% Staffing5% Recruitment Process OutsourcingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$25 - $49 / hr2 - 9București, Romania
Services provided
20% Back Office Outsourcing30% Direct Marketing20% Market Research +2 services20% Marketing Strategy10% Custom Software DevelopmentLigeia Contact Management is a Direct Marketing company. Founded in 2009, their team focuses on Direct Marketing and Back Office Outsourcing.
Read more -
$10,000+$50 - $99 / hr2 - 9București, Romania
Services provided
20% Back Office Outsourcing50% Custom Software Development10% Mobile App Development +2 services10% Web Design10% Web DevelopmentLaunched in 2020, SAS Technologies is a software development firm. Located in București, Romania, the team specializes in Custom Software Development and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249București, Romania
Services provided
10% Back Office Outsourcing60% Logistics & Supply Chain Consulting10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
Read moreSee All Locations (2)București, Romania
Strada Albitei , Nr. 15 , Sector 6
București, Romania 06235950 - 75
0040724329505
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
20% Back Office Outsourcing50% Business Consulting20% Corporate Training & Coaching +1 service10% Financial ConsultingInnova Project Consulting is a Business Consulting company. They were founded in 2013 and focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
12% Back Office Outsourcing25% Business Consulting20% Corporate Training & Coaching +4 services13% Customer Service Outsourcing10% HR Consulting10% HR Outsourcing10% RecruitingPluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
30% Back Office Outsourcing20% CRM Consulting and SI20% IT Managed Services +3 services10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Back Office Outsourcing25% CRM Consulting and SI20% Call Center Services +2 services15% Customer Service Outsourcing15% Sales OutsourcingCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
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List of the Top 4 Bucharest Back Office Outsourcing Service Providers
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Undisclosed< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
33.3/40.017.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.1/40.016.6/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$5,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$25 - $49 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$10,000+$50 - $99 / hr2 - 9București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr50 - 249București, Romania
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Back Office Outsourcing88% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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