Top Back Office Outsourcing Companies in Cluj-Napoca
10 Companies
List of the Top Cluj-Napoca Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Cluj-Napoca, RomaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
Reviews mention Professional
The feedback regarding professionalism at TechSpeed Inc. is overwhelmingly positive. Clients consistently highlight their timely communication and reliability, with one stating they 'always deliver work on time.' Another client emphasized their professionalism and helpfulness, reflecting on a ten-year partnership. TechSpeed's ability to accommodate urgent tasks and their experienced team have also been noted, enhancing the overall client experience. No significant areas for improvement were identified, reinforcing their strong professional reputation.-
Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. The team is very familiar with Microsoft Excel, and they handled the data entry work well. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry and Admin Assistance for Real Estate Company
5.0 Jan 10, 2019I’ve worked with the TechSpeed LLC team for 10 years, which speaks to the effectiveness of their services. Their quick responses and their professionalism are impressive. There are sometimes communication issues, but part of that is on our end when we don’t explain in detail exactly what we need.
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Data Cleaning & Content Mgmt for Advertising & Marketing Co
5.0 Feb 9, 2026TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Serves Cluj-Napoca, RomaniaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
Reviews mention Timely
Clients express high satisfaction with Assistring LLC's timeliness and efficiency. One reviewer noted that the team delivered all items on time and was available 24/7, even on holidays, demonstrating a strong commitment to client needs. The ability to reduce the call drop rate from 40% to under 3% further reflects their prompt service. Overall, the sentiment regarding timeliness is highly positive, with no reported areas for improvement.-
Customer Service Outsourcing for Restaurant & Events Company
5.0 Apr 5, 2026The team was very efficient, delivered everything on time, and was available around the clock to help us at all times, 365 days a year, even on Christmas Day.
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2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients, such as Royal Nawaab and Media Markt, praised their ability to significantly reduce call drop rates and seamlessly handle multichannel support. Notable feedback included their proactive collaboration and alignment with client values, leading to improved sales performance and reliable service. Overall sentiment reflects high satisfaction with their responsiveness and dedication, with no reported areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Photography Studio
5.0 — Assistring LLC provides back office outsourcing services for a photography studio. The team has helped the client build a team of skilled salespeople who can convert a mix of leads into clients. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$10,000+< $25 / hr250 - 999Serves Cluj-Napoca, RomaniaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Exceptional performance
Clients consistently commend Big Outsource for their exceptional performance, highlighting their professionalism and expertise. Notable feedback includes a 25% increase in project throughput and 99% accuracy in bookkeeping tasks. Clients appreciated the proactive communication and responsiveness of the team, which contributed to improved efficiency and customer satisfaction. One client specifically noted the impressive ability of their virtual assistant to understand and enhance workflows, emphasizing the company's commitment to quality and client needs.-
Call Center Support for Health Consultation Firm
5.0 Jul 19, 2023The responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Back-Office Support & Customer Service for Fitness Company
5.0 Jun 19, 2025I cut my client onboarding time by almost half—down to 2 days from over 4. My reconciliation process became more accurate, with fewer errors and faster month-end wrap-ups. Clients appreciated the improved responsiveness and structure. They worked very methodically. I had a shared folder system in place, and they followed naming conventions and deadlines precisely. I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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HKR.TEAM (Bespoke Global Teams)
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$5,000+< $25 / hr50 - 249Cluj-Napoca, RomaniaServices provided
35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
Reviews mention Proactive
The feedback regarding HKR's proactivity is overwhelmingly positive. Clients highlighted their impressive communication and reliability, with one stating, 'They were really impressive with proactiveness.' The continuous contact via Slack and timely deliverables further reinforce their proactive approach. Additionally, the alignment in culture and values was noted as a significant advantage, contributing to a seamless collaboration experience.-
Employee of Record Services for Software Company
5.0 Jun 20, 2023They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.
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Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
See All Locations (3)Cluj-Napoca, Romania
22-26, 3rd floor, Strada Regele Ferdinand
Cluj-Napoca, Romania50 - 75
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$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
40% Back Office Outsourcing50% Employer of Record (EOR) Services5% HR Outsourcing +1 service5% Recruitment Process OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read moreSee All Locations (2)Cluj-Napoca, Romania
37 Strada Regele Ferdinand
Cluj-Napoca, Romania 40039476 - 100
+40 748 891 891
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing45% Call Center Services45% Customer Service OutsourcingSee all 4 projectsFSPGlobal is an Administrative Outsourcing and Business Process Outsourcing company, excelling in providing Remote Office Support and multilingual customer service. Reviews highlight their operational excellence and cost efficiency, with 100% of feedback emphasizing improved customer satisfaction and service quality. Their adaptability and reliable execution have significantly enhanced clients' process efficiency and satisfaction metrics.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for FSPGlobal has been overwhelmingly positive, highlighting their operational excellence and customer-centric approach. A mobile gaming company praised FSPGlobal for achieving significant cost efficiencies and improved customer satisfaction, noting high CSAT and NPS scores. The firm demonstrated excellent project management, consistently meeting deadlines and adapting to evolving requirements. Clients emphasized FSPGlobal's multilingual capabilities and seamless integration into their operations, with no areas for improvement identified.Was this helpful?
1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Mobile Gaming Company
5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read moreWas this helpful?
Industry Experience
FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting GamingWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Cluj-Napoca-based clients praise FSPGlobal for their scalable, multilingual customer support solutions, including 24/7 multichannel services. They highlight the company's strong project management, responsiveness, and focus on enhancing customer experience, which has led to increased satisfaction and operational efficiency for e-commerce and digital marketing firms.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing20% HR Outsourcing15% HR Consulting +1 service15% RecruitingDNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
15% Back Office Outsourcing26% Custom Software Development22% IT Managed Services +6 services17% Corporate Training & Coaching10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
18% Back Office Outsourcing40% IT Managed Services30% Cloud Consulting & SI +1 service12% Customer Service OutsourcingEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing20% IT Managed Services20% IT Strategy Consulting +4 services20% Mobile App Development10% Accounting10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Services provided
10% Back Office Outsourcing60% Logistics & Supply Chain Consulting10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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List of the Top 2 Cluj-Napoca Back Office Outsourcing Service Providers
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$5,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31/40.016.6/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
18% Back Office Outsourcing82% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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