Top Back Office Outsourcing Companies in Cluj-Napoca
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List of the Top Cluj-Napoca Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves Cluj-Napoca, RomaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing (BPO) company specializing in Back Office Services and Administrative Support Services. With consistently high ratings, clients commend their effective project management, proactive communication, and high accountability. They maintain a high accuracy rate in data entry and efficiently manage large product catalogs, with 100% of reviewers highlighting their reliable and responsive service.
Reviews mention Timely
Overall, client feedback regarding TECHSPEED INC's timeliness is overwhelmingly positive. Clients frequently highlight their ability to deliver work on or ahead of schedule, with one client noting, 'All deliverables were completed on time or ahead of deadline.' Another mentioned, 'They always deliver work on time.' Their proactive communication and responsiveness to urgent requests further reinforce their reputation for timely performance, as seen in multiple reviews where clients felt assured of receiving timely updates and solutions.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021They are professional and helpful, and they always deliver work on time. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund
5.0 Jul 11, 2019The project is always completed within the time constraints provided and with little to no errors. This data entry project being completed nearly perfectly and within our time constraints is vital to the success of our organization. We could not operate without their assistance.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019TechSpeed delivered a top-notch research report in record time at an extremely competitive cost. Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Data Entry & Mobile App Dev for Boutique Design Firm
5.0 Dec 17, 2018TechSpeed delivered the projects on time with competitive pricing. Both clients have signed on for more projects with us based on the results we delivered. The speed, accuracy, and value of their work were outstanding.
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2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Undisclosed< $25 / hr50 - 249Serves Cluj-Napoca, RomaniaServices provided
60% Back Office Outsourcing25% AI Development15% Data Annotation ServicesSee all 16 projectsGrowth Hub is a Business Process Outsourcing company specializing in administrative support services such as data entry, research, and workflow management. The reviews highlight their efficiency, accuracy, and adaptability, with a 100% satisfaction rate among clients. Growth Hub's ability to deliver customized solutions promptly and their proactive approach to client needs are consistently praised across reviews.
Reviews mention Easy to work with
Clients consistently highlight Growth Hub's ease of collaboration, noting their professionalism and responsiveness. The CEO of Pollen VC remarked on their communicative nature and described them as 'easy to work with,' while the Founder of Zendht Venture Studio emphasized their 'excellent' project management and effective services. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue the partnership.-
Lead Generation Services for Credit Line Provider
4.5 Jan 12, 2022Growth Hub is quickly becoming a trusted advisor and there’s a lot we will work together on in the future. Their team is professional, communicative, and easy to work with.
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Industry Experience
Growth Hub has demonstrated expertise across various industries including Consulting, Financial Services, Medical, Software, Human Resources, and eCommerce. Clients commend their responsiveness, attention to detail, and ability to deliver tailored solutions. In Consulting and Financial Services, feedback highlights efficiency in data management and lead generation. The Medical sector feedback emphasizes effective appointment setting, while Software clients appreciated enhanced lead quality. Overall sentiment is positive across all sectors, indicating strong potential for collaboration in data-driven projects and lead generation.
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Consulting Financial services Other Industry Human Resources Medical Software Information technology Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Growth Hub's competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results. For instance, one client noted that Growth Hub provided 'good value for cost' and facilitated significant lead generation success. Overall, the sentiment reflects satisfaction with the balance of cost and quality, suggesting that clients feel they receive more than what they pay for.Was this helpful?
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$10,000+< $25 / hr250 - 999Serves Cluj-Napoca, RomaniaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
1 of 1 reviews is 5 stars1 new review for Back Office Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.Was this helpful?
23 of 23 Back Office Outsourcing reviews are 5 stars13 new reviews for Back Office Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 23 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Documentation & Transcription for Preservation Mgmt. Company
5.0 — Big Outsource provided editing and formatting services for a cultural institution. Their tasks included reformatting PowerPoint decks, creating trainer-facing guides, and transcribing Zoom Read moreWas this helpful?
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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HKR.TEAM (Bespoke Global Teams)
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$5,000+< $25 / hr50 - 249Cluj-Napoca, RomaniaServices provided
35% Back Office Outsourcing45% Customer Service Outsourcing20% Sales OutsourcingSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Business Process Outsourcing, particularly in building teams for back office services such as customer service and administrative support. The company receives high praise for its culture fit and collaborative approach, with over 90% of the feedback highlighting positive customer service experiences and increased operational efficiency.
1 of 1 Back Office Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.
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Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.Was this helpful?
See All Locations (3)Cluj-Napoca, Romania
22-26, 3rd floor, Strada Regele Ferdinand
Cluj-Napoca, Romania50 - 75
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$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
40% Back Office Outsourcing50% Employer of Record (EOR) Services5% HR Outsourcing +1 service5% Recruitment Process OutsourcingXTENSOS is an Employer of Record (EOR) Services company established in 2014. The midsize team offers Employer of Record (EOR) Services and Back Office Outsourcing.
Read moreSee All Locations (2)Cluj-Napoca, Romania
37 Strada Regele Ferdinand
Cluj-Napoca, Romania 40039476 - 100
+40 748 891 891
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$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing45% Call Center Services45% Customer Service OutsourcingSee all 4 projectsFSPGlobal is an Administrative Outsourcing and Business Process Outsourcing company, excelling in providing Remote Office Support and multilingual customer service. Reviews highlight their operational excellence and cost efficiency, with 100% of feedback emphasizing improved customer satisfaction and service quality. Their adaptability and reliable execution have significantly enhanced clients' process efficiency and satisfaction metrics.
Reviews mention Collaborative
Clients have highlighted FSPGlobal's strong collaborative approach, noting their open and transparent communication throughout projects. One client emphasized the company's responsiveness and flexibility in adapting to evolving needs, which fostered a smooth working relationship. Additionally, the effective project management ensured timely delivery of services, contributing to a successful partnership. Overall, the sentiment surrounding collaboration is highly positive, with clients appreciating FSPGlobal's commitment to building trust and adapting to client objectives.-
BPO & Call Center Services for E-commerce & Digital Mktg Co
5.0 May 1, 2024FSPGlobal has supported us with their strong project management skills throughout the partnership. They consistently delivered BPO solution components on time, ensuring a smooth rollout with minimal disruption to our existing operations. Furthermore, FSP Global maintained open and transparent communication channels throughout the project. They were available to address our questions and concerns, fostering a collaborative and efficient working relationship. This responsiveness not only built trust but also allowed us to adapt the project as needed to meet our evolving requirements. Moreover, they displayed a willingness to adapt to our specific needs. As we encountered new challenges or opportunities, they were flexible in adjusting their approach to ensure the BPO solution continued to align with our evolving goals. Their focus on on-time delivery, responsive communication, and a flexible approach fostered a smooth and collaborative working environment.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Mobile Gaming Company
5.0 — FSPGlobal provides customer support services for a mobile gaming company. The team manages phone lines to address customer inquiries and handles email support through a CRM system. Read moreWas this helpful?
Industry Experience
FSP Global has demonstrated strong expertise across multiple industries, including Advertising & Marketing, Gaming, and ICT consultancy. Clients consistently praise their exceptional customer service, multilingual support, and operational efficiency. In the Advertising sector, they excelled in enhancing customer experience and scalability. In Gaming, they achieved significant cost savings and improved customer satisfaction. Overall, sentiment is highly positive, indicating that FSP Global is well-suited for businesses seeking reliable BPO solutions in these sectors.
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Advertising & marketing Consulting GamingWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients from Cluj-Napoca appreciate FSPGlobal’s ability to provide scalable, multichannel customer service solutions that support international growth. Their proactive management, focus on customer relationships, and reliable execution have resulted in measurable improvements in customer satisfaction and operational efficiency.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing20% HR Outsourcing15% HR Consulting +1 service15% RecruitingDNA TALENT PARTNERS is a Back Office Outsourcing company founded in 2019. Their services include Back Office Outsourcing and HR Outsourcing.
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UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing25% Call Center Services25% Customer Service OutsourcingReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Services provided
15% Back Office Outsourcing26% Custom Software Development22% IT Managed Services +6 services17% Corporate Training & Coaching10% Web Design5% Compliance Consulting2% Content Writing Services2% Graphic Design1% AI ConsultingAtracore SRL is an IT managed services company. The team focuses on IT managed services and Custom Software Development, and the firm is headquartered in Cluj-Napoca, Romania.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
18% Back Office Outsourcing40% IT Managed Services30% Cloud Consulting & SI +1 service12% Customer Service OutsourcingEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
10% Back Office Outsourcing20% IT Managed Services20% IT Strategy Consulting +4 services20% Mobile App Development10% Accounting10% Customer Service Outsourcing10% Sales OutsourcingNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Services provided
10% Back Office Outsourcing60% Logistics & Supply Chain Consulting10% Freight forwarding +2 services10% Fulfillment10% Warehousing & DistributionMax Loads is a midsize Logistics & Supply Chain Consulting company in Alba Iulia, Romania and București, Romania. The team provides Logistics & Supply Chain Consulting and Back Office Outsourcing.
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List of the Top 2 Cluj-Napoca Back Office Outsourcing Service Providers
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$5,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
27.2/40.016.4/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
31.4/40.017/20 Reviews6.7/10 Clients & Experience7.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$25,000+< $25 / hr50 - 249Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$50 - $99 / hr10 - 49Cluj-Napoca, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
18% Back Office Outsourcing82% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr50 - 249Alba Iulia, Romania
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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