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We Drive Efficiency To Enable Business Outcomes

UAM has more than 13 years of experience providing outsourced business services (BPO) to small and medium companies in the United States and around the world.

Headquartered in San Salvador, El Salvador, our award-winning team members are college educated, fully bilingual (English/Spanish) and with backgrounds in business, marketing, customer service, finance, design and development, lead generation and sales.

UAM serves over 300 clients in the United States and around the world and our services stand out for being flexible, scalable and efficient.

We're experts at recruiting, developing and retaining staff to help you achieve your business goals.
 

  • Gold Verified
  • $1,000+
  • < $25 / hr
  • 250 - 999
  • Founded 2009

2 Languages that we service

  • English
  • Spanish

1 Timezone that we service

MST
Mountain Standard Time (MST)
Average Review Rating
4.7
Total Reviews
29
Most Common Project Size
Less than $10,000
Average Referral Rating
4.7 /5

Focus

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    Locations (2)

    Overall Review Rating

    4.7
    • Quality

      4.7 /5
    • Schedule

      4.7 /5
    • Cost

      4.4 /5
    • Willing to Refer

      4.7 /5
    See all 29 Reviews
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    Back Office Outsourcing for Fintech Company

    • Back Office Outsourcing
    • $200,000 to $999,999
    • May 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "I'm delighted with their work from end to end."

    Aug 9, 2022

    A fintech company hired Uassist.ME to provide back office outsourcing. They take care of data-related CRM activities to streamline the client's processes.

    Lead Management Services for Real Estate Management Company

    • IT Staff Augmentation
    • $10,000 to $49,999
    • Jan. 2020 - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Together, we built a sustainable and efficient lead management process."

    Jun 7, 2022

    Uassist.ME was a real estate management company’s lead management partner. Their team of 15 resources worked closely with the client to qualify, nurture, and prime leads. 

    Accounting & Virtual Assistance for Digital Marketing Agency

    • Accounting
    • Confidential
    • Sep. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We’re confident that our organizational procedures are managed well when we delegate tasks to their team."

    Jan 12, 2022

    A digital marketing agency has saught Uassist.ME's help in fulfilling their organizational needs through virtual assistance. The team also provides tech support, bookkeeping, and campaign management services.

    Administrative Support for Mortgage Company

    • Call Center Services
    • $10,000 to $49,999
    • Sep. 2021 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Dalia is responsive and her communication skills are the best that I've ever seen."

    Nov 8, 2021

    Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed.

    Virtual Assistant & Mktg Strategy for Real Estate Agency

    • Business Consulting Digital Strategy
    • Less than $10,000
    • July 2021 - Ongoing
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "They have a good structure that makes it easy for me to work with my virtual assistant."

    Nov 5, 2021

    Uassist.ME provides a virtual assistant to perform administrative duties. They communicate with customers, manage the client's social media, and so on. They're also helping with marketing and transcription.

    BPO for Financial Services Company

    • Confidential
    • Oct. 2020 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    2.5
    Willing to Refer
    4.5

    "I don’t think there’s anything they can improve on — they’re doing a great job with us."

    Aug 19, 2021

    A financial services company hired Uassist.ME to provide BPO services. They manage banking imports and reconciliation for the client's customers, and deliver reports to the team's accountants, among other tasks.

    Data Entry for Outsourced Accounting Firm

    • Business Consulting
    • Confidential
    • Oct. 2020 - Ongoing
    4.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    4.5

    "The project has been successful so far."

    Aug 18, 2021

    Uassist.ME helps the client with data entry and other clerical work. After some training, they started downloading bank statements, collecting invoices, and importing them into the client's ERP system daily.

    Virtual Assistance & Translation for Dentistry Business

    • Call Center Services Transcription Translation
    • $50,000 to $199,999
    • Nov. 2013 - Ongoing
    4.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “They provided me with great support services.”

    Jul 28, 2021

    Uassist.ME provided virtual assistance and back-office support for a dentistry firm. Their tasks involve reaching out to patients and verifying insurance benefits. They also provided translation services. 

    Virtual Assistant Services for Online Media Mktg Company

    • $50,000 to $199,999
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "She’s very thorough when it comes to following directions."

    Jul 28, 2021

    Uassist.ME is providing virtual assistant services to a marketing company. Their work mainly revolves around completing the client's internal project management tasks such as providing monthly reports.

    Administrative Assistance for Tree Cutting Company

    • Call Center Services HR Consulting
    • $10,000 to $49,999
    • Jan. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Uassist.ME’s communication is impressive. They constantly communicate with me to make sure I’m happy.”

    Apr 26, 2021

    Uassist.ME provides administrative assistance to a tree cutting company. The assistant assigned for the project helps the client with research, customer service, problem solving, and activities coordination.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    28
    Overall Review Rating
    4.7
    Source
    Clutch
    Last Updated
    December 21, 2022
    Business Entity
    Business Entity Name Uassist.ME, LLC
    Source Delaware Division of Corporations
    Jurisdiction of Formation Delaware
    Date of Formation December 13, 2010
    Status Active
    Last Updated October 27, 2021
    ID 4912765
    Payment & Legal Filings
    Bankruptcy No
    Tax Lien Filings 0
    Judgement Filings 0
    Collection Count 0
    Source Experian - Full Report
    Last Updated July 28, 2020

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