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Home Call Centers Latvia Riga

Top Call Center Services & Voice Services in Riga

Ratings Updated: August 2, 2026
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9 Companies

Country: Latvia
City: Riga

List of the Top Riga Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Riga, Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects

    Reviews mention Timely

    The sentiment regarding Simply Contact's timeliness is overwhelmingly positive. Clients consistently praised the company's ability to deliver services on time and manage projects effectively. For instance, one client noted, 'They always delivered on time and were very responsive to our needs,' while another highlighted, 'We never had to worry about missing deadlines.' Overall, Simply Contact's commitment to timely delivery significantly contributed to improved customer satisfaction and operational efficiency.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

      Read Full Review
    • Customer Service Outsourcing for AdTech Company
      4.0 Dec 9, 2024

      Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

      Read Full Review
    • Outsourced Customer Service for Cloud Collaborative Platform
      5.0 Sep 12, 2024

      During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
    tracking image
    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Riga, Latvia

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

    See all 87 projects
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
    Read All Reviews

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
    View Profile Visit Website
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Riga, Latvia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Detail-oriented

    Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Company

    5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

    Read All Reviews

    Select Industry to see insights

    Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Riga, Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

    See all 26 projects

    Reviews mention Timely

    The sentiment regarding Simply Contact's timeliness is overwhelmingly positive. Clients consistently praised the company's ability to deliver services on time and manage projects effectively. For instance, one client noted, 'They always delivered on time and were very responsive to our needs,' while another highlighted, 'We never had to worry about missing deadlines.' Overall, Simply Contact's commitment to timely delivery significantly contributed to improved customer satisfaction and operational efficiency.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them.

      Read Full Review
    • Customer Service Outsourcing for AdTech Company
      4.0 Dec 9, 2024

      Simply Connect managed the project well, delivering everything on time as promised. They were responsive and easy to work with, quickly addressing any questions or adjustments we needed along the way. Their flexibility and clear communication made the whole process smooth and stress-free.

      Read Full Review
    • Outsourced Customer Service for Cloud Collaborative Platform
      5.0 Sep 12, 2024

      During our collaboration, Simply Contact met all deadlines and the workflow was smooth.

      Read Full Review
    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements.

      Read Full Review
    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
  • RevSculpt Logotype

    5.0 1 review
    $5,000+
    Undisclosed
    2 - 9
    Rīga, Latvia

    Services provided

    10% Call Center Services
    30% Email Marketing
    20% CRM Consulting and SI +3 services
    20% Demand Generation Marketing
    10% Account-Based Marketing
    10% Sales Outsourcing

    RevSculpt is an AI-native B2B outbound agency for companies with great products and broken distribution. We engineer custom revenue systems your marketing, RevOps and GTM teams can run themselves.

    Read more
    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Over the past six months, RevSculpt has received positive feedback for their innovative outreach methods and effective project management. Clients noted the team's ability to deliver qualified leads and provide comprehensive reporting, resulting in significant meeting opportunities. One client specifically praised their 'best-in-class messaging' and data quality, rating their overall performance as 10/10. However, there is a desire for more predictable results in outreach efforts, indicating a need for continuous improvement in this area.
    Read 1 Recent Review

    Industry Experience

    RevSculpt has received positive feedback in the Advertising & Marketing industry for their expertise in AI-driven search optimization and innovative outreach methods. Clients highlight their strengths in delivering qualified leads, project management, and effective communication. The overall sentiment reflects satisfaction with their cost-effective solutions and adaptability, making them a strong candidate for businesses looking to enhance their outreach and visibility in competitive markets.

    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding RevSculpt's cost and value for money. One reviewer highlighted choosing RevSculpt over competitors due to the 'good value for the cost' they offered. Additionally, the client noted a significant return on their investment, achieving 20–80 valuable meetings per month with qualified leads, which underscores the effectiveness of their services relative to the monthly expenditure of approximately $7,000.
    Read All Reviews
    View Profile
  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3 services
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

    Read more

    Rīga, Latvia

    M.Nometnu str. 31
    Rīga, Latvia 1002

    10 - 15

    +371 676 60858

    See All Locations (3)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Rīga, Latvia

    Krišjāņa Valdemāra iela 21, Centra rajons, Rīga, LV-1010
    Rīga, Latvia 1010

    751 - 1000

    +37 67224437

    See All Locations (52)
    View Profile

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  • TelTel Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    100% Call Center Services

    Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.

    Read more
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects
    View Profile
  • RakDog Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% Content Marketing
    10% Corporate Photography
    10% Event Marketing +7 services
    10% Marketing Strategy
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Sports Marketing
    10% Video Production
    10% Web Development

    RakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.

    Read more
    View Profile
  • Api Connect SIA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Api Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.

    Read more
    View Profile
  • RYZENT AI Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% AI Agents
    10% Business Consulting
    10% CRM Consulting and SI +7 services
    10% Document Digitization & Management
    10% Employer of Record (EOR) Services
    10% Enterprise App Modernization
    10% IT Managed Services
    10% Recruiting
    10% Sales Outsourcing
    10% Unified Communications Consulting & SI

    Established in 2026, RYZENT AI, a small CRM consulting and SI company, is located in Rīga, Latvia. Their services include CRM consulting and SI and unified communications consulting & SI.

    Read more
    View Profile
  • RITONE Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    RITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

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1 RevSculpt

List of the Top 1 Riga Call Center Companies & Voice Services

  1. RevSculpt Logotype

    RevSculpt

    $5,000+
    Undisclosed
    2 - 9
    Rīga, Latvia

    Ability to deliver

    21/40.0
    17/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  2. Apifonica Logotype

    Apifonica

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Ability to deliver

    11.9/40.0
    0/20 Reviews
    4.7/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  3. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  4. TelTel Logotype

    TelTel

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. Runway Logotype

    Runway

    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  6. RakDog Logotype

    RakDog

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  7. Api Connect SIA Logotype

    Api Connect SIA

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  8. RYZENT AI Logotype

    RYZENT AI

    $1,000+
    < $25 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  9. RITONE Logotype

    RITONE

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website

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