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Home Call Centers Latvia Riga

Top Call Center Services & Voice Services in Riga

Ratings Updated: April 1, 2026
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0 Leaders 10 Contenders

10 Companies

Country: Latvia
City: Riga

List of the Top Riga Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Riga, Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
    tracking image
    SupportYourApp Logotype

    SupportYourApp

    4.8 81 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Riga, Latvia

    Services provided

    25% Call Center Services
    35% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.

    See all 81 projects

    Reviews mention Autonomous

    Clients have expressed a positive sentiment towards SupportYourApp's autonomy, highlighting their exceptional self-education capabilities and minimal oversight requirements. One client noted that SupportYourApp's team was 'very autonomous' and delivered consistent quality while quickly responding to additional tasks. Another client emphasized their drive to understand customer needs, which enhances their ability to operate independently. Overall, the feedback indicates a strong appreciation for their proactive approach and adaptability in meeting business objectives.
    • Customer Support for Technology Platform
      5.0 Sep 11, 2020

      They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were.

      Read Full Review
    • Customer Support Services for VR Fitness App
      5.0 Dec 4, 2025

      Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.

      Read Full Review
    Read All Reviews
    12 of 15 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 15 times in the past 6 months

    Recent reviews of SupportYourApp reflect a generally positive sentiment, highlighting their responsiveness and operational excellence. Clients commend their ability to provide 24/7 support, maintain high customer satisfaction, and adapt to evolving needs. For instance, one client noted their impressive proactive communication and flexibility in scaling support. However, one review expressed dissatisfaction due to a lack of ownership and inconsistent service, indicating areas for improvement in accountability and ticket management. Overall, SupportYourApp is viewed as a reliable partner for customer support operations.
    Read 15 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive SupportYourApp as a cost-effective solution, often highlighting the company's pricing as a key factor in their selection. Positive feedback emphasizes the value received for the cost, with many reviews noting that the service fits within their budgets while delivering high-quality support. For instance, one client remarked on the 'good value for cost,' while another mentioned 'pricing fit our budget.' However, there were isolated instances of dissatisfaction regarding service ownership and efficiency, which impacted the perceived value.
    Read All Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Riga, Latvia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Easy to work with

    Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.

      Read Full Review
    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.

      Read Full Review
    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Riga, Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3 services
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

    Read more

    Rīga, Latvia

    M.Nometnu str. 31
    Rīga, Latvia 1002

    10 - 15

    +371 676 60858

    See All Locations (3)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Rīga, Latvia

    Krišjāņa Valdemāra iela 21, Centra rajons, Rīga, LV-1010
    Rīga, Latvia 1010

    751 - 1000

    +37 67224437

    See All Locations (52)
    View Profile
  • TelTel Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    100% Call Center Services

    Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.

    Read more
    View Profile

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  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects
    View Profile
  • Data Factories Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    90% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Data Factories is a small call center based in Rīga, Latvia. The team focuses on Call Center Services and Finance & Accounting Outsourcing (FAO).

    Read more
    View Profile
  • RakDog Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% Content Marketing
    10% Corporate Photography
    10% Event Marketing +7 services
    10% Marketing Strategy
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Sports Marketing
    10% Video Production
    10% Web Development

    RakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.

    Read more
    View Profile
  • BPO WorldWide Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    BPO WorldWide is a telephone answering service. They offer Call Center Services and Customer Service Outsourcing and were launched in 1994. The agency is located in Rīga, Latvia.

    Read more
    View Profile
  • Api Connect SIA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Api Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.

    Read more
    View Profile
  • RITONE Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    RITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Prima Locations Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +1 service
    20% HR Consulting

    Prima Locations Ltd is a phone answering service. They are headquartered in Rīga, Latvia and have small team. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

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List of the Top Riga Call Center Companies & Voice Services

  1. Apifonica Logotype

    Apifonica

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Ability to deliver

    11.8/40.0
    0/20 Reviews
    4.7/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  2. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  3. TelTel Logotype

    TelTel

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  4. Runway Logotype

    Runway

    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  5. Data Factories Logotype

    Data Factories

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  6. RakDog Logotype

    RakDog

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  7. BPO WorldWide Logotype

    BPO WorldWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    15% Other
    View Profile Visit Website
  8. Api Connect SIA Logotype

    Api Connect SIA

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  9. RITONE Logotype

    RITONE

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  10. Prima Locations Ltd Logotype

    Prima Locations Ltd

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website

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