Top Call Center Services & Voice Services in Riga
1 Leaders 10 Contenders
11 Companies
List of the Top Riga Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves Riga, LatviaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Riga, LatviaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Simply Contact has received positive feedback in recent reviews, highlighting their effective customer support management. Clients appreciated the timely delivery of tasks, clear communication, and the reduction in their internal team's workload. Notably, one client mentioned the seamless organization and adaptability of the support team. While there was a suggestion for improved understanding of complex licensing issues, the overall sentiment remains highly favorable, indicating that Simply Contact is a reliable partner for customer support needs.Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and eCommerce. Clients highlight their strengths in customer support, multilingual capabilities, and adaptability to specific business needs. Feedback reflects positive outcomes such as increased customer satisfaction, reduced response times, and improved operational efficiency. Overall, Simply Contact is well-suited for organizations seeking reliable customer service solutions, particularly in tech-driven and service-oriented sectors.
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eCommerce Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Riga, LatviaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Riga, LatviaServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
4 of 7 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
SupportYourApp has received a mix of feedback in recent reviews, with overall sentiment leaning towards positive. Clients praised their flexibility, responsiveness, and ability to manage support tasks efficiently, leading to improved operational efficiency and customer satisfaction. For instance, one client noted the team's proactive communication and strong project management. However, there was a notable negative review highlighting issues with accountability and service quality, which led to increased internal workload instead of relief. Overall, while many experiences were positive, there are areas for improvement in service consistency.Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial servicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
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$5,000+Undisclosed2 - 9Rīga, Latvia
Services provided
10% Call Center Services30% Email Marketing20% CRM Consulting and SI +3 services20% Demand Generation Marketing10% Account-Based Marketing10% Event MarketingSee all 3 projectsRevSculpt is a specialized outreach optimization company known for crafting industry-specific, data-driven communication systems. Reviews highlight an impressive 100% satisfaction rate, with clients noting exceptional project management and tailored outreach strategies. Approximately 70% of reviewers praise their innovative approach to signal-based systems, although some mention initial adjustments needed for industry-specific language.
2 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
RevSculpt has received positive feedback in recent reviews, with clients praising their effective outreach strategies and data-driven methodologies. One client noted a significant increase in engagement, receiving 34 replies in the first month, which was previously unattainable. Another client highlighted RevSculpt's innovative approach to outreach, resulting in 20–80 valuable meetings per month. Overall, communication and project management were commended, although some clients suggested that initial technical input was more demanding than expected.Was this helpful?
Industry Experience
RevSculpt demonstrates notable expertise in the Advertising & Marketing and Maritime industries. In Advertising & Marketing, they excel in outreach strategies and project management, receiving high praise for generating qualified leads and innovative messaging. In the Maritime sector, their tailored approaches optimize customer acquisition and process improvements, leading to significant engagement in a niche market. Overall, clients commend RevSculpt for their strategic insights and effective communication, making them a strong fit for businesses in both industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
RevSculpt is perceived positively in terms of cost and value for money, with clients noting that their pricing fits within budgets while delivering substantial results. One client highlighted that they chose RevSculpt for their good value compared to other options, stating they spent approximately $7,000 monthly and received qualified leads. Another client emphasized that the pricing aligned well with their budget and praised the company's culture fit. Overall, clients appreciate the effective outcomes relative to their investment.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Rīga, Latvia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read moreSee All Locations (3)Rīga, Latvia
M.Nometnu str. 31
Rīga, Latvia 100210 - 15
+371 676 60858
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UndisclosedUndisclosed10,000+Rīga, Latvia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Rīga, Latvia
Krišjāņa Valdemāra iela 21, Centra rajons, Rīga, LV-1010
Rīga, Latvia 1010751 - 1000
+37 67224437
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
Services provided
100% Call Center ServicesCall center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Rīga, Latvia
Services provided
60% Sales Outsourcing20% BI & Big Data Consulting & SI10% AI Development +1 service10% Web DesignFSS (Fevralov Strategy Systems) is a Sales Outsourcing company. They are in Rīga, Latvia, and their services include Sales Outsourcing and BI & big data consulting & SI.
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$1,000+< $25 / hr250 - 999Rīga, Latvia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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$1,000+$50 - $99 / hr2 - 9Rīga, Latvia
Services provided
60% Email Marketing30% Sales Outsourcing10% Marketing StrategyAFF Lab is a Rīga, Latvia-based Email Marketing company. The team provides Email Marketing and Sales Outsourcing.
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$5,000+$50 - $99 / hr2 - 9Rīga, Latvia
Services provided
10% Content Marketing10% Corporate Photography10% Event Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Sports Marketing10% Video Production10% Web DevelopmentRakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.
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UndisclosedUndisclosed2 - 9Rīga, Latvia
Services provided
50% Call Center Services50% SMS MarketingApi Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.
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$1,000+< $25 / hr2 - 9Rīga, Latvia
Services provided
10% AI Agents10% Business Consulting10% CRM Consulting and SI +7 services10% Document Digitization & Management10% Employer of Record (EOR) Services10% Enterprise App Modernization10% IT Managed Services10% Recruiting10% Sales Outsourcing10% Unified Communications Consulting & SIEstablished in 2026, RYZENT AI, a small CRM consulting and SI company, is located in Rīga, Latvia. Their services include CRM consulting and SI and unified communications consulting & SI.
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$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Services provided
60% Call Center Services40% Customer Service OutsourcingRITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.
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List of the Top 1 Riga Call Center Companies & Voice Services
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$5,000+Undisclosed2 - 9Rīga, Latvia
Ability to deliver
21.2/40.017.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr50 - 249Rīga, Latvia
Ability to deliver
11.9/40.00/20 Reviews4.7/10 Clients & Experience7.2/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10,000+Rīga, Latvia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed2 - 9Rīga, Latvia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
$1,000+$50 - $99 / hr2 - 9Rīga, Latvia
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$5,000+$50 - $99 / hr2 - 9Rīga, Latvia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other
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