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Top Call Center Services & Voice Services in Latvia

Ratings Updated: December 9, 2025
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0 Leaders 11 Contenders

11 Companies

Country: Latvia

List of the Top Latvia Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Latvia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Accommodating

    The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.

      Read Full Review
    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.

      Read Full Review
    • Customer Support for FinTech Organization
      5.0 Aug 23, 2023

      Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.

      Read Full Review
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Latvia

    Services provided

    30% Call Center Services
    60% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    More responsive than most other service providers

    Simply Contact is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    L'viv, Ukraine

    Naukova St, 7D
    L'viv, Ukraine 79000

    31 - 40

    See All Locations (5)
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  • TelTel Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    100% Call Center Services

    Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.

    Read more

    Rīga, Latvia

    Gustava Zemgala Gatve 78
    Rīga, Latvia 1039

    10 - 15

    371 67 881 855

    See All Locations (1)
    View Profile
  • SIA Contactic Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Daugavpils, Latvia

    Services provided

    100% Call Center Services

    Call center SIA Contactic specializes in Call Center Services. They are located in Daugavpils, Latvia and Daugavpils, Latvia.

    Read more

    Daugavpils, Latvia

    Raiņa iela
    Daugavpils, Latvia 5401

    10 - 15

    +37126586012

    Daugavpils, Latvia

    Raiņa iela
    Daugavpils, Latvia 5401

    10 - 15

    +37126586012

    See All Locations (2)
    View Profile
  • Data Factories Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    90% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Data Factories is a small call center based in Rīga, Latvia. The team focuses on Call Center Services and Finance & Accounting Outsourcing (FAO).

    Read more

    Rīga, Latvia

    Maskavas Street 240-3
    Rīga, Latvia 1063

    2 - 5

    +371.67.279.491

    See All Locations (1)
    View Profile

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  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3 services
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

    Read more

    Warszawa, Poland

    Al. Jerozolimskie str. 89/43
    Warszawa, Poland 05

    21 - 30

    +48 22 1530 003

    See All Locations (3)
    View Profile
  • RakDog Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% Content Marketing
    10% Corporate Photography
    10% Event Marketing +7 services
    10% Marketing Strategy
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Sports Marketing
    10% Video Production
    10% Web Development

    RakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.

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    London, England

    Bedford Close
    London, England W4

    2 - 5

    0044 7584994708

    See All Locations (2)
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects

    Benalmádena, Spain

    Avda. Salvador Vicente 20, Esq. C/Sidra, , Benalmádena
    Benalmádena, Spain 29631

    50 - 75

    See All Locations (5)
    View Profile
  • BPO WorldWide Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    BPO WorldWide is a telephone answering service. They offer Call Center Services and Customer Service Outsourcing and were launched in 1994. The agency is located in Rīga, Latvia.

    Read more

    Rīga, Latvia

    Duntes street 6
    Rīga, Latvia 1013

    1

    +371.67.660.633

    See All Locations (1)
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  • RITONE Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    RITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.

    Read more

    Rīga, Latvia

    Bullu Str. 45B
    Rīga, Latvia 1067

    +371.67.716.888

    See All Locations (1)
    View Profile
  • Api Connect SIA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Api Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.

    Read more

    Rīga, Latvia

    Cēsu iela 31
    Rīga, Latvia 1012

    1

    See All Locations (1)
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  • Prima Locations Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    35% Call Center Services
    25% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +1 service
    20% HR Consulting

    Prima Locations Ltd is a phone answering service. They are headquartered in Rīga, Latvia and have small team. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more

    Rīga, Latvia

    Skolas 9
    Rīga, Latvia 1010

    See All Locations (1)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Paramaribo, Suriname

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Accra, Ghana

    Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
    Accra, Ghana

    101 - 150

    + 233 54 012 89 88

    See All Locations (47)
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List of the Top Latvia Call Center Companies & Voice Services

  1. TelTel Logotype

    TelTel

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. SIA Contactic Logotype

    SIA Contactic

    $1,000+
    < $25 / hr
    10 - 49
    Daugavpils, Latvia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  3. Data Factories Logotype

    Data Factories

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  4. Apifonica Logotype

    Apifonica

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Ability to deliver

    11.8/40.0
    0/20 Reviews
    4.7/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  5. RakDog Logotype

    RakDog

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  6. Runway Logotype

    Runway

    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  7. BPO WorldWide Logotype

    BPO WorldWide

    $1,000+
    $25 - $49 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    15% Other
    View Profile Visit Website
  8. RITONE Logotype

    RITONE

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  9. Api Connect SIA Logotype

    Api Connect SIA

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  10. Prima Locations Ltd Logotype

    Prima Locations Ltd

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  11. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Paramaribo, Suriname

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website

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Specialties

Inbound Appointment Setting Answering Services Sales Outsourcing Order Processing Virtual Receptionist Outbound Third Party Verification Appointment Setting Lead Generation

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