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Top Call Center Services & Voice Services in Latvia

Ratings Updated: June 6, 2026
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0 Leaders 9 Contenders

9 Companies

Country: Latvia

List of the Top Latvia Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
    tracking image
    SupportYourApp Logotype

    SupportYourApp

    4.8 85 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Latvia

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

    See all 85 projects
    9 of 12 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 12 times in the past 6 months

    Recent reviews of SupportYourApp indicate a generally positive sentiment, with clients praising their responsiveness, project management, and ability to deliver quality services. For instance, Fourth Estate highlighted the successful hiring of over ten employees, while Canary Speech appreciated the team's operational excellence and adaptability. However, there were notable criticisms regarding inconsistent service quality, particularly from a lifestyle apparel brand, which reported increased internal workload due to poor support execution. Overall, while many clients were satisfied, some expressed the need for improvements in ownership and accountability.
    Read 12 Recent Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has garnered positive feedback across various industries, including Media, Energy, Retail, and Information Technology. Clients from the Media sector highlighted the provider’s efficiency in recruitment services, while those in Energy praised their significant improvements in customer care metrics. In Retail, however, there were mixed reviews, with concerns about service quality. Overall, SupportYourApp is recognized for its strong project management, adaptability, and effective communication, making it a suitable partner for businesses in need of customer support across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight SupportYourApp's competitive pricing and value for money, often remarking that the company's services fit their budgets while delivering high-quality support. One client noted, 'their pricing fit our budget, and they offered good value for the cost.' Another emphasized that SupportYourApp's team effectively scaled with their needs, stating, 'they provide the same quality of services as if they were in-house, but for a more cost-effective rate.' Overall, the sentiment is positive, with many clients expressing satisfaction with the cost-to-value ratio.
    Read All Reviews
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Latvia

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

      Read Full Review
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Latvia

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
  • TelTel Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Services provided

    100% Call Center Services

    Call center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.

    Read more
    View Profile
  • SIA Contactic Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Daugavpils, Latvia

    Services provided

    100% Call Center Services

    Call center SIA Contactic specializes in Call Center Services. They are located in Daugavpils, Latvia and Daugavpils, Latvia.

    Read more
    View Profile
  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3 services
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

    Read more

    Rīga, Latvia

    M.Nometnu str. 31
    Rīga, Latvia 1002

    10 - 15

    +371 676 60858

    See All Locations (3)
    View Profile

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  • RakDog Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% Content Marketing
    10% Corporate Photography
    10% Event Marketing +7 services
    10% Marketing Strategy
    10% Pay Per Click
    10% Public Relations
    10% Sales Outsourcing
    10% Sports Marketing
    10% Video Production
    10% Web Development

    RakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.

    Read more
    View Profile
  • RYZENT AI Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    10% AI Agents
    10% Business Consulting
    10% CRM Consulting and SI +7 services
    10% Document Digitization & Management
    10% Employer of Record (EOR) Services
    10% Enterprise App Modernization
    10% IT Managed Services
    10% Recruiting
    10% Sales Outsourcing
    10% Unified Communications Consulting & SI

    Established in 2026, RYZENT AI, a small CRM consulting and SI company, is located in Rīga, Latvia. Their services include CRM consulting and SI and unified communications consulting & SI.

    Read more
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Services provided

    37% Call Center Services
    25% Back Office Outsourcing
    13% Customer Service Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
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  • RITONE Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    RITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Api Connect SIA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Api Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Rīga, Latvia

    Krišjāņa Valdemāra iela 21, Centra rajons, Rīga, LV-1010
    Rīga, Latvia 1010

    751 - 1000

    +37 67224437

    See All Locations (52)
    View Profile

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List of the Top Latvia Call Center Companies & Voice Services

  1. TelTel Logotype

    TelTel

    $5,000+
    $50 - $99 / hr
    10 - 49
    Rīga, Latvia

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. SIA Contactic Logotype

    SIA Contactic

    $1,000+
    < $25 / hr
    10 - 49
    Daugavpils, Latvia

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  3. Apifonica Logotype

    Apifonica

    $1,000+
    $50 - $99 / hr
    50 - 249
    Rīga, Latvia

    Ability to deliver

    11.9/40.0
    0/20 Reviews
    4.7/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  4. RakDog Logotype

    RakDog

    $5,000+
    $50 - $99 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  5. RYZENT AI Logotype

    RYZENT AI

    $1,000+
    < $25 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Sales Outsourcing
    90% Other
    View Profile Visit Website
  6. Runway Logotype

    Runway

    $1,000+
    < $25 / hr
    250 - 999
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    63% Other
    View Profile Visit Website
  7. RITONE Logotype

    RITONE

    $1,000+
    $25 - $49 / hr
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Call Center Services
    40% Other
    View Profile Visit Website
  8. Api Connect SIA Logotype

    Api Connect SIA

    Undisclosed
    Undisclosed
    2 - 9
    Rīga, Latvia

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  9. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Rīga, Latvia

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website

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Specialties

Appointment Setting Answering Services Telemarketing Outbound Virtual Receptionist Sales Outsourcing Third Party Verification Inbound Appointment Setting Order Processing

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