Top Call Center Services & Voice Services in Latvia
12 Companies
List of the Top Latvia Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves LatviaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
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Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
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Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves LatviaServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
Reviews mention Great project management
Clients consistently praise SupportYourApp for its strong project management capabilities. Feedback highlights their timely delivery of tasks, proactive communication, and structured follow-ups. For instance, one client noted their ability to anticipate risks and adapt to changes, which significantly contributed to project success. Another client emphasized the seamless transition between team members and the effective handling of issues. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction and no identified areas for improvement.-
Customer Support for Smart Home Climate Control Brand
5.0 Aug 27, 2024SupportYourApp excelled in project management. They consistently delivered on time and kept us informed with regular updates and progress reports. Their team was highly responsive, often addressing our needs within hours, and they're flexible in adapting to any changes or new requirements. Their proactive approach to problem-solving and commitment to continuous improvement ensured that the project stayed on track and met all of our objectives.
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Customer Support for Fintech Company
5.0 Apr 14, 2020Their project management was great. We had a dedicated project manager that assisted with recruitment, integration, and process management. We used Zoom, Google Hangouts, and Slack to communicate with them. Our team also used Trello to manage the project.
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Customer Support Services for Science-Inspired Products Co
5.0 Apr 30, 2025SupportYourApp did a great job managing the project. They always delivered on time and met our expectations. The team was quick to respond to our needs, making adjustments when necessary and staying in touch regularly to keep everything on track.
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Outsourced Back-Office/Customer Service for Wellness App Co
5.0 Dec 23, 2025Support Your App demonstrated strong project management throughout the engagement. Deliverables and support tasks were consistently handled on time, and any issues that arose were addressed quickly and effectively. Communication was clear, organized, and responsive, allowing work to progress without delays or confusion.
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IT Staff Aug for Generative AI Platform
4.5 Feb 15, 2026The project management has been very smooth. We rarely had additional requests, and the agents consistently delivered on time and handled any issues efficiently. Overall, we were very satisfied with their responsiveness, rating them 9 out of 10.
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30 of 33 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across diverse industries, including Information Technology, Retail, Financial Services, and Education. Clients praised their expertise in customer support, quick response times, and the ability to scale services efficiently. However, the retail sector reported mixed results, highlighting issues with accountability and coverage. Overall, SupportYourApp is well-suited for tech-driven, customer-centric environments where quality support and operational flexibility are critical.
Read All ReviewsSelect Industry to see insights
Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Energy & natural resources Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology RetailWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves LatviaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves LatviaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Proactive
Clients consistently express a positive sentiment regarding Simply Contact's proactive approach. Feedback highlights their responsiveness and adaptability, with one client noting their "proactive communication" that ensures a smooth workflow. Another client praised their ability to suggest improvements and innovations, stating it was "truly impressive." Overall, Simply Contact is recognized for their commitment to delivering tailored solutions and maintaining high-quality service across various projects, leaving clients fully satisfied with their engagement.-
Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023The collaboration with Simply Contact led to a significant improvement in our customer service metrics. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out. Simply Contact showcased outstanding project management throughout our collaboration.
Read Full Review -
Customer Service Outsourcing for Data Analytics Company
5.0 Oct 16, 2023The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality. Simply Contact exhibited exemplary project management skills.
Read Full Review -
Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's transparent work process allows us to monitor performance closely, and their proactive communication ensures a smooth workflow throughout the project. The collaboration between our teams is seamless and highly effective. Simply Contact's dedication to quality and cost-efficiency is truly remarkable.
Read Full Review -
Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues. Simply Contact's dedication to understanding our business and providing tailored solutions that cater to our unique needs has been invaluable.
Read Full Review
Was this helpful?
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
Services provided
100% Call Center ServicesCall center company TelTel is headquartered in Rīga, Latvia. Established in 2009, the team specializes in Call Center Services.
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$1,000+< $25 / hr10 - 49Daugavpils, Latvia
Services provided
100% Call Center ServicesCall center SIA Contactic specializes in Call Center Services. They are located in Daugavpils, Latvia and Daugavpils, Latvia.
Read more -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Services provided
90% Call Center Services10% Finance & Accounting Outsourcing (FAO)Data Factories is a small call center based in Rīga, Latvia. The team focuses on Call Center Services and Finance & Accounting Outsourcing (FAO).
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$1,000+$50 - $99 / hr50 - 249Rīga, Latvia
Services provided
30% Call Center Services25% Other Digital Marketing15% Staffing +3 services10% AI Development10% HR Consulting10% RecruitingApifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.
Read moreSee All Locations (3)Rīga, Latvia
M.Nometnu str. 31
Rīga, Latvia 100210 - 15
+371 676 60858
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$5,000+$50 - $99 / hr2 - 9Rīga, Latvia
Services provided
10% Content Marketing10% Corporate Photography10% Event Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Public Relations10% Sales Outsourcing10% Sports Marketing10% Video Production10% Web DevelopmentRakDog is a PR agency established in 2023. Their services include Public Relations and Marketing Strategy.
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$1,000+< $25 / hr2 - 9Rīga, Latvia
Services provided
10% AI Agents10% Business Consulting10% CRM Consulting and SI +7 services10% Document Digitization & Management10% Employer of Record (EOR) Services10% Enterprise App Modernization10% IT Managed Services10% Recruiting10% Sales Outsourcing10% Unified Communications Consulting & SIEstablished in 2026, RYZENT AI, a small CRM consulting and SI company, is located in Rīga, Latvia. Their services include CRM consulting and SI and unified communications consulting & SI.
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$1,000+< $25 / hr250 - 999Rīga, Latvia
Services provided
37% Call Center Services25% Back Office Outsourcing13% Customer Service Outsourcing +2 services13% HR Outsourcing12% RecruitingSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read more -
$1,000+$25 - $49 / hr10 - 49Rīga, Latvia
Services provided
85% Call Center Services15% Customer Service OutsourcingBPO WorldWide is a telephone answering service. They offer Call Center Services and Customer Service Outsourcing and were launched in 1994. The agency is located in Rīga, Latvia.
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$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Services provided
60% Call Center Services40% Customer Service OutsourcingRITONE, a small answering service company, is headquartered in Rīga, Latvia. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Rīga, Latvia
Services provided
50% Call Center Services50% SMS MarketingApi Connect SIA is a phone answering service and SMS Marketing company in Rīga, Latvia. They offer Call Center Services and SMS Marketing and were launched in 2014.
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$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Services provided
35% Call Center Services25% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% HR ConsultingPrima Locations Ltd is a phone answering service. They are headquartered in Rīga, Latvia and have small team. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+Rīga, Latvia
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Rīga, Latvia
Krišjāņa Valdemāra iela 21, Centra rajons, Rīga, LV-1010
Rīga, Latvia 1010751 - 1000
+37 67224437
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List of the Top Latvia Call Center Companies & Voice Services
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$5,000+$50 - $99 / hr10 - 49Rīga, Latvia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr10 - 49Daugavpils, Latvia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+$50 - $99 / hr50 - 249Rīga, Latvia
Ability to deliver
11.8/40.00/20 Reviews4.7/10 Clients & Experience7.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$5,000+$50 - $99 / hr2 - 9Rīga, Latvia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr2 - 9Rīga, Latvia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services63% Other -
$1,000+$25 - $49 / hr10 - 49Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Call Center Services15% Other -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+$25 - $49 / hr2 - 9Rīga, Latvia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed10,000+Rīga, Latvia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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