How much does it cost to hire an IT managed service firm in Charlotte?

Pricing varies because of unique variables like scope, complexity, and number of devices involved. Based on Clutch pricing data, most Charlotte-based MSPs offer: Monthly retainers: $2,000 – $10,000 for SMB packages covering help desk, monitoring, and basic security Hourly on-demand rates: $125 – $175 for specialized tasks like cloud architecture or incident response Project fees: $15,000 – $75,000 for migrations (e.g., moving 200 users to Microsoft 365) Expect higher rates for industries with advanced compliance (finance, healthcare) or 24/7 support SLAs. Don't forget to request a quote for your project so you can review the cost breakdown and avoid unexpected fees.

Which industries do Charlotte IT managed service firms serve?

Charlotte MSPs typically work with a diverse pool of clients thanks to the region’s uniquely dynamic economy. It's common to find specialists in verticals and niches such as: Financial services and fintech Manufacturing and logistics Healthcare and life sciences Professional services (law, accounting) Energy and utilities Retail and e-commerce startups

How do I choose the right IT managed service agency in Charlotte?

Define needs: continuous monitoring, vCIO consulting, or project-based work. Check certifications: Microsoft Solutions Partner, Cisco Meraki, CompTIA Security+. Review Clutch ratings for response time, project management tools, and measurable outcomes. Request local references—preferably companies of similar size and industry. Compare SLAs: look for guaranteed resolution times and clear escalation paths. Shortlist two to three firms, schedule discovery calls, and evaluate cultural fit before signing. Take advantage of the resources and filters on Clutch to easily cut through the clutter.

What are red flags when hiring an IT managed service firm in Charlotte?

Vague SLAs with no uptime or response guarantees Limited local staff (outsourcing all support offshore despite a Charlotte address) One-size-fits-all pricing that ignores your compliance or security needs Pushy, hardware-heavy proposals that seem vendor-biased Poor documentation habits or reluctance to share network diagrams No matter how enticing the pricing they offer or the promises they make, make sure you don't neglect these warning signs. Address these issues early to avoid costly downtime later.

Home Managed Service Providers United States North Carolina Charlotte

Top IT Managed Service Providers in Charlotte

Q: Why hire a Charlotte-based IT managed service agency?

Charlotte MSPs understand the region’s business landscape—from strict banking compliance requirements to the tech talent pipeline coming out of UNC Charlotte. Local firms can send technicians on-site to South End or Ballantyne in minutes, offer after-hours support in Eastern Time, and maintain relationships with Charlotte data centers for rapid hardware swaps. That geographic proximity translates to faster response times, face-to-face strategy sessions, and a better grasp of North Carolina’s data-privacy regulations.

Charlotte’s fast-growing economy—anchored by banking giants like Bank of America, energy leaders such as Duke Energy, and a thriving fintech startup scene—depends on always-on technology. Reliable IT managed service providers (MSPs) keep those systems running, handling everything from 24/7 network monitoring to cloud migrations and cybersecurity.

Clutch makes finding the right partner simple: our team verifies client reviews, analyzes service portfolios, and ranks agencies so you can compare options with confidence. Use the filters on this page to sort Charlotte MSPs by budget, industry focus, or certification and quickly shortlist firms that fit your goals.

Internal resources:

• Top IT Managed Service Companies

• Raleigh MSP Directory

• Atlanta MSP Directory

• Healthcare-Focused MSPs in Charlotte

Ratings Updated: November 14, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Bit by Bit Computer Consultants

4.8 56 reviews

Premier Verified

$5,000+

$150 - $199 / hr

50 - 249

Serves Charlotte, NC

Services provided

50% IT Managed Services

25% Custom Software Development

25% Cybersecurity

Bit by Bit Computer Consultants is a Managed IT Services provider specializing in IT management, support, and cybersecurity solutions. They consistently receive positive feedback, with approximately 90% of reviews highlighting their proactive approach and responsive communication. Clients commend their ability to meet deadlines and stay within budget, while also appreciating their personalized service and flexibility in catering to diverse industry needs.

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Reviews mention Exceptional performance
Clients consistently commend Bit by Bit Computer Consultants for their exceptional performance and tailored IT solutions. One client highlighted their proactive approach in clarifying policies and processes, significantly improving IT support efficiency. Another noted their prompt and organized service, emphasizing the team's expertise and commitment to meeting client needs. The consistent availability of their support and effective project management further solidifies their reputation for excellence, with clients expressing satisfaction and ongoing partnerships.

IT Services for Restaurant Product Supplier

5.0 Jul 16, 2021

They’ve performed exceptionally well. Bit by Bit has been very diligent in ensuring that we stay on target and work based on the timeline. We’ve laid out our part, and they work closely with us to adjust needs based on our considerations and account for those adjustments to get the deliverables. They’re receptive to our needs. They’ve gone above and beyond what’s required. They recognize that our success is in everyone’s interest, and they work hard to help us get there.
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IT Managed Services for Coffee Shop

5.0 Jul 8, 2025

The project team delivered to meet/exceed expectations and were able to adapt due to unforeseen circumstances. The team is knowledgeable, understands both the technical and business components of the business. The team has been patient as unplanned things occurred and adapted as required.
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Managed IT Services for Pharmaceutical Company

4.5 Jan 5, 2023

The availability is vital to us because we need them 24/7. Therefore, their impact has been positive because they’re available whenever we need help. They also have a quick turnaround time.
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36 of 47 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & IT Services for Promotional Products Company
5.0 — Bit by Bit Computer Consultants provides managed IT and cybersecurity services for a promotional products company. The team manages the client's firewall, recommends software, and handles system Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (18) $200,000 to $999,999 (10) $10,000 to $49,000 (9) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Bit by Bit Computer Consultants has received positive feedback regarding their overall cost and value for money. Clients appreciate their competitive pricing and transparent quotes, with many noting that they deliver services within budget and meet project deadlines. For instance, one client highlighted their satisfaction with the cost-effectiveness of Bit by Bit's services, stating that they feel they receive a solid return on investment. Overall, clients express confidence in the company's ability to provide valuable IT support without hidden costs.
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More responsive than most other service providers

Bit by Bit Computer Consultants is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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AT-NET Services

4.9 9 reviews

Premier Verified

$1,000+

$150 - $199 / hr

50 - 249

Charlotte, NC

Services provided

50% IT Managed Services

20% Cybersecurity

10% AI Consulting +2 services

10% Cloud Consulting & SI

10% Compliance Consulting

AT-NET Services is a Managed IT Services provider specializing in IT management, support, and security solutions. The company receives consistently positive feedback, with over 80% of reviewers highlighting their effective communication, expertise, and responsiveness. Clients appreciate their proactive approach and the value they provide, mentioning cost-efficiency and cultural alignment as significant advantages.

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Industry Experience

AT-NET Services has demonstrated expertise across various industries, including manufacturing, non-profit, financial services, construction, automotive, and advertising & marketing. Clients have praised their responsiveness, effective project management, and ability to enhance IT infrastructure and security. Overall sentiment indicates strong satisfaction with AT-NET Services' tailored solutions, making them an ideal partner for organizations seeking reliable IT support and compliance within these sectors.
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Manufacturing Automotive Construction Financial services Non-profit

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More responsive than most other service providers

AT-NET Services is very responsive
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6 of 7 Charlotte-based reviews are 5 stars

1 Charlotte-based review for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost for IT Managed Services services in Charlotte

Charlotte-based IT Managed Services project highlight

Cybersecurity & IT Managed Services for Automotive Company
5.0 — AT-NET Services provides complete managed IT support for an automotive company. The team has been working with the client for over seven years. Read more
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Review Rating from Clients

4.9/5.0

Quality

5.0

Schedule

4.9

Cost

4.6

Willing to Refer

4.9

Reviewers across the Charlotte area highlight AT-NET Services’ breadth in infrastructure, cybersecurity, compliance, and ongoing IT support. Their projects include securing regulated businesses, modernizing manufacturing networks, and outfitting a new facility; clients value proactive guidance, clear communication, and dependable execution.
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Featured

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Net at Work LLC

4.8 9 reviews

Premier Verified

$5,000+

$100 - $149 / hr

250 - 999

Serves Charlotte, NC

Services provided

65% IT Managed Services

35% Cybersecurity

Net at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.

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Reviews mention Exceptional performance
Net at Work Inc. received exceptional feedback for their proactive project management and thorough support. Clients praised their team's visibility and responsiveness, noting that they could easily reach their dedicated contact, Stuart. One client remarked on their expertise, stating, 'It’s clear that they’re experts; we know we picked the right reseller to go with.' Overall, the sentiment reflects strong satisfaction with their engagement, highlighting effective communication and a commitment to client success.

Custom ERP Consulting for Electronic Payment Company

5.0 Nov 16, 2020

I’m most impressed with their visibility. I can email or call Stuart anytime I need and don’t have to go through a call tree or robot to get to him. They’re subject matter experts on the system themselves. They live and breathe what they do all day. Because of that, they get us answers quickly and if not, they work with the product manufacturer to get a resolution to our issue.
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4 of 6 IT Managed Services reviews are 5 stars

2 new reviews for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.
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More responsive than most other service providers

Net at Work LLC is very responsive
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Integris

4.9 93 reviews

Premier Verified

$5,000+

$150 - $199 / hr

1,000 - 9,999

Serves Charlotte, NC

Services provided

70% IT Managed Services

10% AI Consulting

10% Cybersecurity +1 service

10% IT Strategy Consulting

Integris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.

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Reviews mention Customized support
Integris has received positive feedback regarding its customized support, with clients appreciating the tailored solutions provided to meet their specific needs. One client noted the team's willingness to adjust project scopes based on financial constraints, showcasing their flexibility. Additionally, the promptness of Integris' responses and proactive communication during IT issues were highlighted as significant strengths. Overall, clients expressed high satisfaction with Integris' services, emphasizing their commitment to addressing individual requirements effectively.

Managed IT Services & Cybersecurity for Community Bank

5.0 Jul 19, 2024

We're very happy with everything Integris does for us. Ever since we've been with them, they've been great at trying to establish a backup that works best for us. We haven't implemented that solution yet, as it has been a pricing thing. However, everything about Integris' service is great. They provide options for us to consider, as well as advice whenever we don't need something we thought we did.
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Cybersecurity for Consulting & Brokerage Firm

4.0 May 7, 2021

Since we’re a small business, they were willing to cater their solutions to our needs as well as address our financial needs. Their team was able to widen or reduce the scope of our project according to what we actually needed, which made their service very customizable. Don’t be afraid to reach out to them, regardless of your company size.
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1 of 1 reviews is 5 stars

1 new review for IT Managed Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Integris has received positive feedback for its managed IT services and cybersecurity, particularly for its responsiveness and high-quality team. Clients appreciate the proactive approach to project management and the ability to address issues swiftly. The consistent excellence of team members is frequently highlighted, with one client noting that the breadth of expertise allows for effective communication and problem-solving. Overall, Integris is viewed as a reliable partner capable of meeting diverse IT needs effectively.
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54 of 67 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (28) $50,000 to $199,999 (21) $10,000 to $49,000 (18) $1,000,000 to $9,999,999 (4) Less than $10,000 (1)

What Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.
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Corporate Technologies

4.6 20 reviews

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Charlotte, NC

Services provided

80% IT Managed Services

10% Cloud Consulting & SI

10% Cybersecurity

Corporate Technologies is a provider of Managed IT Services, offering comprehensive IT support and management solutions to various businesses. Across their reviews, the company is praised for its responsiveness, timely delivery, and effective IT management. Approximately 88% of the reviews highlight their professionalism and value for cost, with successful completion of projects noted by several clients. One negative review cited unmet deadlines, but overall, customer satisfaction is high.

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Reviews mention Receptive
Corporate Technologies has received positive feedback for its receptive approach to client needs. Clients appreciate their ability to listen and respond effectively, as demonstrated by one client noting that all needs are 'listened to and heard very well.' Additionally, Corporate Technologies' patience in guiding clients through complex technology changes has been highlighted as a unique strength. Overall, the sentiment reflects a strong trust in their capabilities and service delivery.

Cybersecurity & IT Services for Architecture & Design Co

5.0 Sep 8, 2025

To the best of their ability they have managed everything accordingly, all needs are listened to and heard very well. They have the patience to do business with a company that does not always understand the best way forward in the changing technology that permeates life and explain the best way forward as often as needed.
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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Corporate Technologies is generally perceived as offering good value for money, with multiple clients highlighting that their pricing fits within budget while providing high-quality services. For example, one client noted that Corporate Technologies' pricing was a key factor in their decision, describing them as offering 'good value for cost.' Overall, clients appreciate the balance between cost and the quality of support received, often emphasizing the company's responsiveness and effectiveness in meeting their IT needs.
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Grand Rapids, Michigan (2) Saint Paul, Minnesota (2) West Milford, New Jersey (1) Los Angeles, California (1) Tulsa, Oklahoma (1) Holland, Michigan (1) Eagan, Minnesota (1) Cary, North Carolina (1) Olathe, Kansas (1) South Chicago, Illinois (1) Fargo, North Dakota (1) Grand Forks, North Dakota (1) Cedar Springs, United States (1) Grand Haven, Michigan (1) Rockford, Michigan (1) Dorr, Michigan (1) Halstad, United States (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverage

24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.
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SoftDoes

5.0 47 reviews

Premier Verified Clutch Guarantee

$1,000+

$50 - $99 / hr

50 - 249

Charlotte, NC

Services provided

10% IT Managed Services

40% Custom Software Development

10% AI Development +4 services

10% Mobile App Development

10% UX/UI Design

10% Web Design

10% Web Development

SoftDoes is a managed IT services provider specializing in IT Support Services and Outsourced IT Management. They have been praised for their efficient infrastructure monitoring and problem resolution, with 94% of high-priority alerts reviewed within 10 minutes and significant reductions in IT incident response times. Key themes across reviews highlight their cost-effective solutions, alignment with company values, and competence in dealing with multiple software vendors.

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Reviews mention Collaborative
SoftDoes has received positive feedback regarding their collaborative approach. Clients appreciated their responsiveness and willingness to engage in discussions, often challenging ideas to enhance project outcomes. One client noted that SoftDoes regularly presented new builds and welcomed feedback, ensuring transparency throughout the project. Another highlighted the seamless integration of design and development processes, which simplified collaboration. Overall, clients felt supported and valued in their interactions with SoftDoes, fostering a strong working relationship.

Website Design & Dev for Language Services Company

5.0 Feb 19, 2026

SoftDoes managed the project professionally and handled everything from design through testing. Because this was a full build, there were many moving parts, but they were responsive and worked collaboratively with us throughout the process. Deliverables were completed as expected, and they ensured the site was functioning properly before launch.
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Mobile App Development for Outdoor Gear Company

5.0 Jul 22, 2026

We looked at new builds regularly, discussed changes while they were still easy to make, and always knew what was coming next. One thing I noticed pretty early was that they weren't afraid to disagree. Sometimes we'd suggest an idea and instead of saying "sure," they'd explain why another approach might work better. A few of those conversations completely changed parts of the app, and I think they made the final product stronger.
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30 of 30 reviews are 5 stars

3 new reviews for IT Managed Services services

$10,000 – $49,000 avg. project cost

Reviewed 30 times in the past 6 months
SoftDoes has received positive feedback over the past six months, highlighting its effective project management and responsiveness to client needs. Clients appreciated the thoroughness of SoftDoes in understanding their unique workflows, which led to significant improvements in operational efficiency. For instance, one client noted a reduction in scheduling-related administrative work by 32%, while another experienced a decrease in delivery problem detection time from 25 minutes to 8 minutes. Overall, clients commend SoftDoes for their collaborative approach and ability to deliver tailored solutions that align with their business requirements.
Read 30 Recent Reviews

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More responsive than most other service providers

SoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Charlotte, NC

1422 South Tryon Street
Charlotte, NC 28203
2 - 5

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Insight Global

Not yet reviewed

Verified

$5,000+

Undisclosed

1,000 - 9,999

Charlotte, NC

Services provided

10% IT Managed Services

10% AI Development

10% BI & Big Data Consulting & SI +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% Executive Search

10% Generative AI

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Launched in 2001, Insight Global is a custom software development firm. The large team specializes in Custom Software Development and Artificial Intelligence.
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Charlotte, NC

201 North Tryon Street, Suite 2150
Charlotte, NC 28202
76 - 100

8554864057

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Featured

What are Featured Providers?
TPx

4.3 73 reviews

Premier Verified

$1,000+

$150 - $199 / hr

250 - 999

Serves Charlotte, NC

Services provided

50% IT Managed Services

30% Cybersecurity

10% IT Strategy Consulting +1 service

10% Unified Communications Consulting & SI

TPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.

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Reviews mention Exceptional performance
Clients commend TPx Communications for their exceptional performance in implementing a VoIP phone system, highlighting a seamless transition and improved internal communication. One client noted that the company met deadlines and maintained budgetary constraints effectively. Additionally, the responsiveness and quick technical support provided by TPx were particularly praised, showcasing their commitment to delivering value. Overall, the sentiment reflects a high level of satisfaction with TPx Communications' services and project management.

Internet Consulting Services for Cannabis Products Company

5.0 Apr 4, 2023

TPx’s consulting services have been nothing but miraculous; they’ve been excellent. Although the current solution hasn’t been implemented yet, TPx’s services have been wonderful overall. We haven’t experienced any downtime whatsoever, so their services have exceeded my expectations.
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Cybersecurity Training for Nonprofit Organization

5.0 Dec 15, 2022

Over the course of the year and a half we've been utilizing their services, the number of successful "hacks" (getting a staffer to click on something they should not) has dropped dramatically. Our security posture is much improved and IT and our C-suite executives sleep a little better at night.
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15 of 31 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read more
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Industry Experience

TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
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Business services Telecommunications Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing Medical Home Services

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View projects from:

United States (62) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Red River

5.0 1 review

$10,000+

$150 - $199 / hr

250 - 999

Serves Charlotte, NC

Services provided

50% IT Managed Services

50% Cybersecurity

Red River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.

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Industry Experience

Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.
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Datalink Networks Inc.

5.0 3 reviews

Verified

$5,000+

$200 - $300 / hr

10 - 49

Serves Charlotte, NC

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Datalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.

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Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.

Barracuda Setup for Nonprofit Professional Association

5.0 Nov 5, 2025

They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read more
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Industry Experience

Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & Beverage

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.
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BrightFlow Technologies

5.0 1 review

Verified

$1,000+

$100 - $149 / hr

10 - 49

Mint Hill, NC

Services provided

50% IT Managed Services

40% Cybersecurity

10% IT Strategy Consulting

BrightFlow Technologies is a managed services provider focused on helping organizations build stable, secure, and scalable IT environments that support real business needs. BrightFlow was created to
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InfoPathways

5.0 2 reviews

Verified

$1,000+

$100 - $149 / hr

10 - 49

Winston-Salem, NC

Services provided

40% IT Managed Services

20% IT Strategy Consulting

15% Cybersecurity +3 services

10% AI Consulting

10% BI & Big Data Consulting & SI

5% Cloud Consulting & SI

InfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.

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Reviews mention Timely
InfoPathways has received positive feedback regarding its timeliness in project delivery. Clients noted that project dates were met as scheduled, and specific tasks such as email migration and training were executed on time. One client emphasized that InfoPathways consistently communicated and met deadlines, while another confirmed that they delivered according to the client's schedule. Overall, the sentiment surrounding InfoPathways' timeliness is highly favorable.

IT Managed Services for Biotechnology Company

5.0 Nov 11, 2026

Office buildout on time/budget, ticket closure rates, etc. Team met deadlines, communicated consistently, and more.
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Industry Experience

InfoPathways has received positive feedback in the non-profit and manufacturing industries. Clients in the non-profit sector praised their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure, highlighting timely delivery and strong local ties. In the manufacturing sector, the company was commended for its comprehensive IT managed services tailored to biotech needs, showcasing expertise in lab setups and IT infrastructure. Overall, clients recognize InfoPathways for its strong project management, technical proficiency, and excellent communication.
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Manufacturing Non-profit

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
InfoPathways is recognized for providing good value for money, with clients specifically noting that their pricing fits within budgetary constraints. One client highlighted that InfoPathways delivered high-quality services while maintaining cost-effectiveness, which was a significant factor in their selection. Overall, the sentiment reflects satisfaction with the balance of cost and quality, reinforcing InfoPathways' reputation as a reliable partner in IT solutions.
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Winston-Salem, NC

486 North Patterson Avenue
Winston-Salem, NC 27101
2 - 5

4107519929

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KATALYST

4.8 18 reviews

$1,000+

$150 - $199 / hr

50 - 249

Charlotte, NC

Services provided

80% IT Managed Services

20% Cybersecurity

KATALYST is a Managed IT Services provider specializing in IT Management and IT Support Services, offering outsourced IT management and cybersecurity solutions. Reviews consistently highlight their professionalism, timely delivery, and effective communication. Approximately 80% of reviewers noted their responsiveness and strong project management skills, while 20% suggested areas for improvement, such as scheduling unmanaged services. Their competitive pricing and tailored solutions have made them a preferred choice for both government and private sector clients.

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Reviews mention Efficient
The feedback regarding Katalyst highlights their efficiency in project execution. Clients noted that Katalyst implemented solutions quickly and effectively, facilitating smooth communication and timely responses. One client emphasized the significant help provided during remote work periods due to efficient phone forwarding solutions. Overall, the sentiment is highly positive, with clients expressing satisfaction with Katalyst's promptness and professionalism throughout the project.

System Implementation for Advertising Firm

5.0 Nov 29, 2022

Everything was done efficiently and quickly as possible. Information was shared in a timely manner. Questions were answered quickly. Very efficient implementation.
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Industry Experience

KATALYST has demonstrated expertise across several industries, including Manufacturing, Government, Healthcare, and Financial Services. Clients appreciate their strong communication, project management, and responsiveness, often highlighting their ability to deliver timely solutions and maintain system stability. The overall sentiment is highly positive, particularly in Government and Manufacturing sectors, where KATALYST's commitment to service excellence has made a significant impact. Potential clients in these industries would benefit from KATALYST's collaborative approach and technical proficiency.
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Manufacturing Healthcare Government Construction Nonprofit Financial services Information technology Software Advertising & marketing

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1 of 2 Charlotte-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Charlotte

Charlotte-based IT Managed Services project highlight

Managed IT Services for Memorial Hospital
5.0 — A memorial hospital engaged with Katalyst Network Group for managed IT services. The team helped with the exchange server backup, focusing on freeing space, creating new databases, and Read more
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Review Rating from Clients

4.6/5.0

Quality

4.9

Schedule

4.7

Cost

4.6

Willing to Refer

4.8

Hickory-area clients praise KATALYST’s network and cybersecurity expertise, from diagnosing infrastructure bottlenecks and upgrading firewalls to securing access across international sites without downtime. They also value its organized security-provider transitions, responsive support, and professional project delivery.
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SkyView Technology Inc

5.0 8 reviews

$1,000+

$100 - $149 / hr

10 - 49

Charlotte, NC

Services provided

40% IT Managed Services

40% IT Strategy Consulting

20% Cybersecurity

SkyView Technology Inc is a reputable provider of Managed IT Services, specializing in outsourced IT support, cybersecurity, and cloud solutions. They are highly commended for their responsiveness, technical expertise, and customer-centric approach, with 100% of reviews noting their tailored solutions and exceptional project management skills. Clients consistently highlight their effective communication and ability to deliver on time and within budget.

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Industry Experience

SkyView Technology Inc has demonstrated strong expertise across various industries, including contracting, legal, real estate, beauty, and engineering. Clients commend their responsive service, effective project management, and tailored solutions that enhance operational efficiency and customer engagement. In contracting and beauty, they excelled in CRM implementation, significantly improving client interactions. In the legal sector, they delivered robust IT management and cybersecurity, ensuring data safety. Overall, their impact is positively received, making them a reliable partner for service-oriented businesses.
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Legal Engineering Real estate Construction Beauty Contracting

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View projects from:

Chicago, Illinois (2) Fort Lauderdale, Florida (1) Charlotte, North Carolina (1) Charleston, South Carolina (1) Hext, Texas (1)

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1 of 1 Charlotte-based review is 5 stars

$10,000 – $49,000 avg. project cost for IT Managed Services services in Charlotte

IT Managed Services project highlight

IT Services for Architectural & Structural Engineering Firm
5.0 — SkyView Technology Inc provided IT support for an architectural and structural engineering firm. The team configured devices, assisted with infrastructure support, and helped with the client's Read more
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

Charlotte-based clients praise SkyView Technology Inc for managed IT and cybersecurity support, including firewall implementation, hardware and software upgrades, and a secure internal network. They report no security breaches, minimal downtime, responsive support, and patient guidance that helped them understand their technology needs.
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Equals11

4.8 8 reviews

$25,000+

$100 - $149 / hr

10 - 49

Charlotte, NC

Services provided

20% IT Managed Services

30% CRM Consulting and SI

15% IT Staff Augmentation +3 services

15% Low/No Code Development

10% AI Agents

10% AI Development

Equals 11 is a company specializing in IT Support Services with a focus on Managed IT Services and IT Management. Reviews highlight their responsive and flexible approach, with 100% of feedback noting significant reductions in manual effort and successful project execution. The team is praised for their dedication, though some suggest enhancements in workflow visibility.

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Reviews mention Great project management
Equals11 received high praise for its excellent project management, as highlighted by a client who noted the professionalism and timeliness of meetings. The client emphasized Equals11's attentive listening and thorough understanding of their needs, resulting in the successful delivery of all project goals. The team's knowledge of Salesforce and commitment to client satisfaction left a strong impression, leading the client to recommend Equals11 for their dedication to perfection and exceptional service.

IT Strategy & Consulting for Government Contracting Firm

5.0 Oct 24, 2023

Equals 11's project management was excellent. There were a few meetings up front to discuss the goals. Equals 11 listened carefully and respectfully. In the implementation phase, the meetings were started for the near future after the initial meetings. The meetings were always on time, the team was always extremely professional, and they met all deliverables.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

CRM Consulting & SI for Pharmacy Services Company
5.0 — Equals 11 provides ongoing Salesforce support for a pharmacy services company. The team has implemented new contract templates, built a customized automation, and retired technical debt. Read more
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Miami, Florida (2) Charlotte, North Carolina (2) Raleigh, North Carolina (1) The Woodlands, Texas (1) New York City, New York (1) Manassas, Virginia (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend Equals11 for combining Salesforce consulting and technical implementation with careful process analysis. Charlotte clients cite Service Cloud and ServiceMax integrations, CRM design for professional-services operations, and measured roadmaps that enabled a smooth transition from legacy processes.
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Featured

What are Featured Providers?
LayerCake Technologies

5.0 17 reviews

Verified

$5,000+

Undisclosed

50 - 249

Serves Charlotte, NC

Services provided

70% IT Managed Services

15% Cybersecurity

15% IT Strategy Consulting

LayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.

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Reviews mention Great project management
LayerCake Technologies has received positive feedback regarding its project management capabilities. Clients noted their effective communication, with regular updates and meetings that ensured alignment throughout projects. One client highlighted their ability to resolve issues swiftly, often within 24-48 hours, while another praised their proactive approach in managing system updates and security measures. Overall, the sentiment reflects a strong appreciation for LayerCake Technologies' structured project management processes and commitment to client satisfaction.

Managed IT Services for Law Firm

5.0 Dec 9, 2021

They have a good project management process, and we sit down every three months for a quarterly meeting, and we chat about the good, the bad, and the ugly. Total Networks also resolves issues within 24–48 hours.
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OneDrive & SharePoint Migration for Healthcare Org

5.0 Dec 7, 2021

Their project management was great. The team was communicative and would send us weekly updates through email detailing everything they worked on that week.
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Managed IT Services for Insurance Agency

5.0 Nov 10, 2021

They have an excellent project management workflow; we plan ahead of time to do some prep work. We communicate through email, but sometimes I call them because they’re available 24/7.
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IT Network Services for Law Firm

5.0 Aug 24, 2021

They do a good job of managing the project. They typically give us a statement of work for a particular task, and we work through what needs to be done. Total Networks has been very willing to work on weekends or nights to make sure the system doesn’t impact our billable professionals.
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14 of 14 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (5) $200,000 to $999,999 (3) $50,000 to $199,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.
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Phoenix, Arizona (8) Scottsdale, Arizona (5) Tempe, Arizona (2) Sacramento, California (1) Mesa, Arizona (1)

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Interlink Cloud Advisors, Inc.

5.0 2 reviews

Verified

Undisclosed

Undisclosed

50 - 249

Serves Charlotte, NC

Services provided

35% IT Managed Services

20% AI Consulting

15% Cybersecurity +3 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

Interlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Interlink Cloud Advisors, Inc. has received positive feedback over the last six months, particularly for its strong project management and deep expertise in Microsoft technologies. Clients appreciated their ability to deliver on time and maintain clear communication while acting as strategic partners rather than mere vendors. One client noted the successful modernization of their infrastructure and cost savings achieved through Interlink's cohesive approach. The flexibility in adapting to evolving client needs was also highlighted as a key strength.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read more
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Industry Experience

Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit Legal

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Vertical IT Solutions

4.9 31 reviews

Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Charlotte, NC

Services provided

35% IT Managed Services

25% Cloud Consulting & SI

20% Cybersecurity +1 service

20% Unified Communications Consulting & SI

Vertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.

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Reviews mention Exceptional performance
Clients have consistently praised Vertical IT Solutions for their exceptional performance, particularly highlighting their swift response times and effective project management. One client noted, 'They fixed things for us and gotten our feet from the fire very quickly,' while another emphasized their standout customer service. The company’s ability to meet deadlines and provide seamless solutions has resulted in significant cost savings and satisfaction, with clients expressing confidence in their reliability and support.

Managed IT Services & Server Migration for Law Firm

5.0 Aug 6, 2024

Vertical IT Solutions' turnaround time for IT troubleshooting is quick. When we send a support ticket, we usually receive a response within 10–15 minutes. Our systems now run smoothly, while before, we were constantly having difficulties.
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Communication System App Dev for Church

5.0 Aug 25, 2021

Vertical Computers was very efficient and worked quickly. During development, we could call them at any time and get an immediate response. Our receptionist immediately sent an email to Vertical Computers’ tech support agent and got an immediate response, and the problem was solved promptly.
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VoIP Services for Heat Treating Facility

5.0 Mar 2, 2021

From a project management standpoint, they’re amazing. To say that they meet deadlines is an understatement, they’ve fixed things for us and gotten our feet from the fire very quickly. It’s been a great decision to work with Vertical Computers.
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12 of 16 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read more
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Industry Experience

Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare Nonprofit

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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)

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CorpInfoTech - (Corporate Information Technologies)

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

60% IT Managed Services

25% Compliance Consulting

15% Cybersecurity

CorpInfoTech - (Corporate Information Technologies) is a managed IT services provider specializing in infrastructure overhaul, cybersecurity, and IT management. The company has received overwhelmingly positive feedback, with clients praising their strategic approach, responsiveness, and exceptional ability to handle complex IT environments. Approximately 100% of reviewers highlight their professionalism and effectiveness in maintaining uninterrupted operations.

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Industry Experience

CorpInfoTech has demonstrated expertise primarily in the manufacturing, aerospace, and medical industries, particularly through their work with Roush Yates Racing Engines. Clients commend their infrastructure overhaul capabilities, managed services, and cybersecurity solutions, highlighting their personalized service and adaptability in complex operational environments. The overall sentiment is highly positive, with clients noting significant improvements in compliance and operational efficiency, making them a strong fit for industries requiring robust IT infrastructure and security.
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Other Industry

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1 of 1 Charlotte-based review is 5 stars

$1,000,000 – $9,999,999 avg. project cost for IT Managed Services services in Charlotte

Charlotte-based IT Managed Services project highlight

IT Infrastructure Overhaul for Engine-Buiding Team
5.0 — CorpInfoTech - (Corporate Information Technologies) has overhauled the IT infrastructure of an engine-building team. The team has put security controls and created an environment for Microsoft Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe CorpInfoTech - (Corporate Information Technologies) as a highly attentive technical partner for infrastructure modernization, cybersecurity, and managed IT services. They value the team’s adaptability, detailed understanding of custom equipment, and ability to complete work with minimal interruption to a demanding manufacturing operation.
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Complete Network

5.0 3 reviews

$10,000+

$150 - $199 / hr

10 - 49

Charlotte, NC

Services provided

50% IT Managed Services

15% Cybersecurity

15% Other IT Consulting and SI +2 services

10% Cloud Consulting & SI

10% IT Strategy Consulting

Complete Network is an IT services company providing comprehensive support, including network maintenance, cybersecurity, and software integration. Reviews consistently highlight their effective project management and proactive solutions, with 100% of clients praising their reliability and responsiveness. Although there are minor concerns about new staff training, clients are generally very satisfied with Complete Network's services and long-term partnership approach.

See all 3 projects
Reviews mention Results-oriented
Clients consistently highlight Complete Network's results-oriented approach, emphasizing their effective management of network infrastructure and security. One client noted, "What separates them is the results we’ve seen and the relationship we have with them as a long-term service provider." Their reliability is further validated through routine inquiries from insurance companies and investors, demonstrating their successful impact on business operations. Overall, the sentiment is overwhelmingly positive, with no reported areas for improvement.

IT Services for Diversified Asset Management Firm

5.0 Jun 11, 2020

We have a functioning infrastructure as a result of their work. We also assess their work through routine inquiries from insurance companies and new investors. They pass both of these litmus tests. What separates them is the results we’ve seen and the relationship we have with them as a long-term service provider.
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Average Project Cost Breakdown

$200,000 to $999,999 (3)

What Clients Have Said
Complete Network is perceived as providing strong value for money, with clients noting significant investments, such as $120,000 and $60,000 annually, reflecting their reliance on the company's services. Feedback highlights their impressive project management and proactive IT solutions, which enhance business operations. Clients appreciate the transparency and consistency in service delivery, with one noting, 'They’ve followed through on everything,' indicating satisfaction with both cost and value received.
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Charlotte, NC

9311 Monroe Rd, STE A
Charlotte, NC 28270
10 - 15

(704) 246-1717

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Local businesses commend Complete Network for managing essential IT operations, including network maintenance, help desk services, and email systems. Charlotte clients emphasize reliable results, effective communication, and a collaborative, long-standing relationship that keeps their infrastructure functioning securely.
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Featured

What are Featured Providers?
Integritek Managed IT Services

4.9 4 reviews

Verified

Undisclosed

$100 - $149 / hr

50 - 249

Serves Charlotte, NC

Services provided

60% IT Managed Services

20% Cybersecurity

10% Compliance Consulting +1 service

10% IT Staff Augmentation

Integritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.

See all 4 projects
Reviews mention Reasonable pricing
Integritek Holdings received positive feedback regarding their reasonable pricing, which was highlighted as a key factor in the client's decision to select them over competitors. The client noted that Integritek's pricing fit their budget, which contributed to projects consistently being completed within budget. Overall, sentiment regarding pricing is favorable, with clients appreciating the value offered for the quality of service received.

IT Managed Services for Memorial Park & Mortuary

4.5 May 17, 2024

Projects consistently come within budget. They were responsive and timely. Integritek knows our systems and our employees, we work with the same people often and they are always friendly.
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2 of 3 IT Managed Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 — Integritek Holdings provides managed IT and cybersecurity services for an employment-focused nonprofit. The team is tasked with building and maintaining IT systems across the client's 21-county Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.
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More responsive than most other service providers

Integritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Netsafe Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

10 - 49

Charlotte, NC

Services provided

40% IT Managed Services

30% IT Strategy Consulting

15% Cloud Consulting & SI +1 service

15% Cybersecurity

Netsafe Solutions is a Managed IT Services provider specializing in comprehensive IT Management and IT Support Services, including Microsoft 365 administration and endpoint protection. Across reviews, 100% of clients commend their technical expertise and accountability, highlighting significant cost savings and improved IT stability, with no major outages reported. Their project management and communication are consistently praised.

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Netsafe Solutions' pricing and value for money. One client noted that Netsafe fit their budget while providing excellent value, resulting in cost savings and reduced IT issues. Another highlighted the company's competitive pricing and alignment with their values, emphasizing the substantial return on investment through improved operational stability and efficiency. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of services offered.
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1 of 1 Charlotte-based review is 5 stars

Unknown avg. project cost for IT Managed Services services in Charlotte

Charlotte-based IT Managed Services project highlight

Managed IT Services for Disability Support Organization
5.0 — Netsafe Solutions provides managed IT services for a disability support organization. They manage firewalls and associated technologies, support Microsoft 365, provide hardware support, and help Read more
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend Netsafe Solutions for handling complex, end-to-end IT needs, including infrastructure, O365, user support, and migrations. Charlotte clients cite lasting collaboration, good value, cost savings, and fewer technology problems.
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Palmetto Solutions

4.5 1 review

$1,000+

$150 - $199 / hr

2 - 9

Charlotte, NC

Services provided

25% IT Managed Services

50% BI & Big Data Consulting & SI

25% IT Staff Augmentation

Palmetto Solutions is a data analytics firm specializing in healthcare solutions, offering services such as data integration and dashboard development. Their reviews highlight a 100% positive feedback rate, with clients praising their project management, responsiveness, and technical expertise. Notably, 90% of reviewers commend their ability to deliver intuitive, user-friendly dashboards that improve patient outcomes.

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Industry Experience

Palmetto Solutions has demonstrated notable expertise in the healthcare industry, particularly in developing data visualization tools to improve patient outcomes. Clients have praised their ability to deliver user-friendly dashboards and effective data integration, leading to significant time savings and enhanced provider engagement. Overall sentiment in this sector is positive, emphasizing their strong project management and problem-solving skills. Potential clients in healthcare seeking data-driven solutions would likely find Palmetto Solutions a valuable partner.
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Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently noted that Palmetto Solutions offers good value for money, with one reviewer specifically highlighting the company's pricing as fitting their budget while providing excellent service. The firm's ability to deliver high-quality, tailored solutions at a reasonable cost has been appreciated, as evidenced by the successful outcomes of their projects. Overall, the sentiment around their pricing reflects a positive perception of cost-effectiveness relative to the quality of deliverables.
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Refresh Technologies, Inc

5.0 1 review

$5,000+

$200 - $300 / hr

10 - 49

Charlotte, NC

Services provided

25% IT Managed Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

Refresh Technologies, Inc is a Managed IT Services company known for its exceptional professionalism, responsiveness, and commitment to security. With 100% positive feedback, clients commend their ability to reduce IT costs by over 25% while delivering tailored solutions. Their organized project management and strong technical expertise make them a reliable partner for outsourced IT support services.

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed high satisfaction with Refresh Technologies, Inc regarding its cost-effectiveness and overall value. One client noted a reduction in IT costs by over 25%, highlighting the company's ability to provide tailored solutions that align with customer needs. The professionalism, responsiveness, and commitment to security have been praised, indicating that clients feel they receive excellent value for their investment, making Refresh Technologies, Inc a dependable partner in technology services.
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1 of 1 Charlotte-based review is 5 stars

1 Charlotte-based review for IT Managed Services in past 6 months

$200,000 – $999,999 avg. project cost for IT Managed Services services in Charlotte

Charlotte-based IT Managed Services project highlight

Managed IT Services for Retail Services Company
5.0 — Refresh Technologies, Inc provides IT support to a retail services company. The team is responsible for handling the client's IT needs and supporting their employees. Read more
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Review Rating from Clients

5.0/5.0

Quality

4.5

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses describe Refresh Technologies, Inc as a trusted technology partner for ongoing IT operations and employee support. Charlotte clients value its customized, security-conscious expertise, attentive service, and organized delivery, and report a reduction in IT costs of over 25%.
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AMP IT

5.0 1 review

Clutch Guarantee

$1,000+

$300+ / hr

2 - 9

Charlotte, NC

Services provided

30% IT Managed Services

30% Cybersecurity

30% IT Strategy Consulting +1 service

10% Cloud Consulting & SI

AMP IT is an IT services company specializing in the migration and management of Microsoft services. They receive positive feedback for their personalized service and efficient project management, with a 100% recommendation rate from reviewers. Clients appreciated their budget-friendly pricing and cultural alignment, leading to a successful engagement with improved tool accessibility.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
AMP IT has received positive feedback over the last six months, particularly for their effective handling of email migration and Microsoft services integration. Clients have praised AMP IT for their personalized service and timely project delivery. One client highlighted the ease of access to tools post-engagement and noted that AMP IT's team was a great cultural fit, further recommending their services for IT support. Overall, the sentiment reflects strong satisfaction with AMP IT's capabilities and professionalism.
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Industry Experience

AMP IT has demonstrated expertise primarily in the business services sector, particularly in IT migration and integration. Clients have praised their personalized service, effective communication, and timely project delivery. The company has shown a strong ability to simplify complex IT challenges, enabling clients to enhance their operational tools. Overall sentiment within the business services industry is highly positive, suggesting AMP IT is a suitable partner for organizations in need of IT support and consultancy.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Mooresville highlight AMP IT’s hands-on support with Microsoft services, including disentangling tools from GoDaddy. They valued the personalized approach, budget-conscious fit, and timely delivery, reporting easier access to a broader suite of tools.
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WorkSmart IT Services

Not yet reviewed

$5,000+

$200 - $300 / hr

50 - 249

Charlotte, NC

Services provided

60% IT Managed Services

20% Cybersecurity

20% IT Strategy Consulting

WorkSmart IT Services is an IT managed services company. The Durham, North Carolina-based team offers IT managed services and IT strategy consulting.
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Charlotte, NC

2630 W. Arrowood Road, Suite 110
Charlotte, NC 28273
10 - 15

(704) 542-9990

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Network Essentials

Not yet reviewed

$5,000+

Undisclosed

10 - 49

Charlotte, NC

Services provided

75% IT Managed Services

25% Cybersecurity

Launched in 2002, Network Essentials is an IT managed services company. The firm provides IT managed services and Cybersecurity, and is small.
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Viewpointe

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Charlotte, NC

Services provided

50% IT Managed Services

50% ECM Consulting and SI

Viewpointe is an ECM consulting and SI and IT managed services company. Their team is located in Charlotte, North Carolina and specializes in ECM consulting and SI and IT managed services.
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IntelliSite

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fort Mill, SC

Services provided

50% IT Managed Services

50% AI Development

Midsize IT managed services and AI firm IntelliSite, is headquartered in Fort Mill, South Carolina and Ceres, California. Their services include IT managed services and Artificial Intelligence.
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BDO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Charlotte, NC

Services provided

20% IT Managed Services

30% Cybersecurity

30% ERP Consulting and SI +1 service

20% Business Consulting

BDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
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Charlotte, NC

615 South College Street
Charlotte, NC 28202
101 - 150

704-887-4236

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CDI LLC

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Charlotte, NC

Services provided

80% IT Managed Services

20% Cloud Consulting & SI

CDI LLC is a midsize IT managed services company. They provide IT managed services and cloud consulting & SI and were launched in 1995.
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Charlotte, NC

1616 Camden Road, Suite 200,
Charlotte, NC 28203
10 - 15

704.716.0010

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CCP Technologies

Not yet reviewed

Undisclosed

$100 - $149 / hr

10 - 49

Charlotte, NC

Services provided

60% IT Managed Services

20% Cloud Consulting & SI

10% Cybersecurity +2 services

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

CCP Technologies is an IT managed services company established in 2000. The team focuses on IT managed services and cloud consulting & SI.
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Smarter Systems

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Charlotte, NC

Services provided

90% IT Managed Services

10% Other Design

Smarter Systems is an IT managed services company. Established in 2008, the team focuses on IT managed services and Other Design.
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gTECHserv

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Charlotte, NC

Services provided

100% IT Managed Services

Launched in 2000, gTECHserv, a midsize IT managed services company, is located in Charlotte, North Carolina. Their services include IT managed services.
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CentricsIT

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Charlotte, NC

Services provided

40% IT Managed Services

30% Cloud Consulting & SI

30% IT Strategy Consulting

Headquartered in Norcross, Georgia and Vaughan, Canada, CentricsIT is an IT managed services company. The team provides IT managed services and IT strategy consulting.
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Charlotte, NC

5950 Fairview Rd, Suite 740
Charlotte, NC 28210
10 - 15

(+1) 980-939-1271

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ComTech Network Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

40% IT Managed Services

40% Cybersecurity

15% IT Strategy Consulting +1 service

5% Other IT Consulting and SI

ComTech Network Solutions is an IT managed services company. They were founded in 1990 and provide IT managed services and Cybersecurity.
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Charlotte, NC

101 South Tryon Street
Charlotte, NC 28280
6 - 9

980-987-2440

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VectorUSA

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Charlotte, NC

Services provided

25% IT Managed Services

40% Cybersecurity

20% IT Strategy Consulting +2 services

10% Cloud Consulting & SI

5% Unified Communications Consulting & SI

VectorUSA is a midsize Torrance, California-based Cybersecurity company. The team specializes in Cybersecurity and IT managed services.
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Charlotte, NC

2520 Whitehall Park Drive
Charlotte, NC 28273
21 - 30

3104361040

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Systech MSP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

40% IT Managed Services

40% Cybersecurity

20% IT Strategy Consulting

Cybersecurity company Systech MSP is located in Brooklyn, New York and Mahwah, New Jersey. They focus on Cybersecurity and IT managed services.
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Charlotte, NC

6000 Fairview Road
Charlotte, NC 28210
41 - 49

855-579-6081

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Sterling Technology Solutions

Not yet reviewed

$1,000+

$150 - $199 / hr

10 - 49

Charlotte, NC

Services provided

45% IT Managed Services

45% Cybersecurity

5% IT Staff Augmentation +1 service

5% IT Strategy Consulting

Sterling Technology Solutions, a Cybersecurity company, is in Charlotte, North Carolina and Raleigh, North Carolina. The team specializes in Cybersecurity and IT managed services.
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DataVault Solutions

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Charlotte, NC

Services provided

50% IT Managed Services

30% Cybersecurity

10% Cloud Consulting & SI +1 service

10% Web Development

DataVault Solutions is an IT managed services company. The Charlotte, North Carolina-based company was established in 1996. Their team offers IT managed services and Cybersecurity.
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Above Bits LLC

5.0 2 reviews

$5,000+

$50 - $99 / hr

50 - 249

Indian Trail, NC

Services provided

10% IT Managed Services

40% Web Development

10% Custom Software Development +4 services

10% E-Commerce Development

10% Mobile App Development

10% Other Digital Marketing

10% Search Engine Optimization

Above Bits LLC is a web development company offering services in PHP, Python, JavaScript, and WordPress, specializing in custom web projects and design. They receive positive feedback for their professional project management and ability to understand client needs, with nearly 100% of reviewers highlighting their reliability and effectiveness. While occasionally overextended, they adeptly scale up to meet project demands.

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Reviews mention Great project management
Clients have consistently praised Above Bits LLC for their exceptional project management capabilities. One client noted that project management was 'key and was professional and effective,' highlighting their ability to understand project goals with minimal documentation. Another client emphasized their reliability, stating that Above Bits follows projects as if they were their own. Overall, the sentiment reflects a strong appreciation for Above Bits' proactive and organized approach to managing complex web development projects.

Zen Cart Web Dev for Cosmetic Company

5.0 Mar 11, 2020

Project management was key and was professional and effective. Most impressive was that they 'Got' what we were trying to accomplish with our projects with a minimum requirement on our part to produce complex and time-consuming design documents and specifications.
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Industry Experience

Above Bits LLC has received positive feedback across multiple industries, including cosmetics and telecommunications. Clients highlight their expertise in web development, specifically in PHP and WordPress, noting their ability to enhance business capabilities and project management effectiveness. The overall sentiment is favorable, with clients praising their reliability and adaptability, making them a suitable partner for long-term collaborations in both e-commerce and telecom sectors.
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Beauty & Cosmetics Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive Above Bits LLC as offering good value for money, particularly appreciating their responsiveness and ability to meet project requirements with minimal oversight. One client noted significant improvements in business operations due to their contributions, while another emphasized their reliability and long-term collaboration potential. However, there were mentions of occasional overload, which the company manages effectively by scaling resources as needed.
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Docufree

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Charlotte, NC

Services provided

16% IT Managed Services

20% Document Digitization & Management

16% AI Development +3 services

16% Back Office Outsourcing

16% Digital Strategy

16% Robotics Process Automation

Founded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Charlotte, NC

5230 Westinghouse Boulevard
Charlotte, NC 28273
50 - 75

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Jabian Consulting

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

30% IT Managed Services

35% Business Consulting

35% IT Strategy Consulting

Jabian Consulting is an IT strategy consulting company. The team specializes in IT strategy consulting and Business Consulting, and the firm is in Atlanta, Georgia and Charlotte, North Carolina.
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Charlotte, NC

1300 Baxter Street
Charlotte, NC 28204
6 - 9

855-452-2426

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Secure Wealth IT

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

Charlotte, NC

Services provided

50% IT Managed Services

30% Cybersecurity

10% AI Consulting +2 services

5% IT Strategy Consulting

5% Unified Communications Consulting & SI

IT managed services company Secure Wealth IT specializes in IT managed services and Cybersecurity. They are headquartered in Charlotte, North Carolina.
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Complete Network Support

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Charlotte, NC

Services provided

100% IT Managed Services

Complete Network Support is an IT managed services company founded in 2007. Their services include IT managed services.
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Charlotte, NC

9311 Monroe Rd, Suite A,
Charlotte, NC 28270
6 - 9

+1.704.593.6200

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CNP Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Charlotte, NC

Services provided

50% IT Managed Services

50% Cloud Consulting & SI

Midsize cloud consulting & SI and IT managed services company CNP Technologies, is based in Charlotte, North Carolina. The team focuses on cloud consulting & SI and IT managed services.
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Technocom Business Systems

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

100% IT Managed Services

Established in 1987, Technocom Business Systems is a small Charlotte, North Carolina-based IT managed services company. Their team specializes in IT managed services.
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Flexential

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Charlotte, NC

Services provided

40% IT Managed Services

30% Cloud Consulting & SI

30% IT Strategy Consulting

Midsize IT managed services company Flexential, is located in Charlotte, North Carolina. Their services include IT managed services and IT strategy consulting.
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SparkNav

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Charlotte, NC

Services provided

35% IT Managed Services

30% Cybersecurity

10% IT Strategy Consulting +5 services

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Cloud Consulting & SI

5% ERP Consulting and SI

5% Other IT Consulting and SI

Launched in 2006, SparkNav is a small Charlotte, North Carolina-based IT managed services company. Their team provides IT managed services and Cybersecurity.
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eSmith IT

Not yet reviewed

Undisclosed

$150 - $199 / hr

2 - 9

Huntersville, NC

Services provided

35% IT Managed Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

ESmith IT is an IT strategy consulting company. Based in Huntersville, North Carolina, their team provides IT strategy consulting and IT managed services.
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SeedSpark

Not yet reviewed

$5,000+

$150 - $199 / hr

50 - 249

Charlotte, NC

Services provided

25% IT Managed Services

15% Custom Software Development

10% Web Design +9 services

10% Web Development

5% Branding

5% Content Marketing

5% Cybersecurity

5% Graphic Design

5% Logo

5% Pay Per Click

5% Search Engine Optimization

5% Social Media Marketing

SeedSpark is an IT managed services company. The midsize Charlotte, North Carolina-based team specializes in IT managed services and Custom Software Development. The firm was established in 2006.
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Queen City IT Professionals

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Charlotte, NC

Services provided

40% IT Managed Services

25% Cybersecurity

15% Cloud Consulting & SI +2 services

10% AI Consulting

10% Compliance Consulting

Queen City IT Professionals is a small Charlotte, North Carolina-based IT managed services company. The team specializes in IT managed services and Cybersecurity.
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Cloudaeris

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Charlotte, NC

Services provided

30% IT Managed Services

50% Cloud Consulting & SI

20% IT Strategy Consulting

Cloudaeris is a cloud consulting & SI company. Established in 2018, the team specializes in cloud consulting & SI and IT managed services. The agency is headquartered in Charlotte, North Carolina.
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Carolina It Professionals Inc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Mount Holly, NC

Services provided

50% IT Managed Services

25% HR Consulting

25% Recruiting

Carolina It Professionals Inc is an IT managed services company. The Mount Holly, North Carolina-based team provides IT managed services and Recruiting.
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STM IT Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Concord, NC

Services provided

25% IT Managed Services

25% BI & Big Data Consulting & SI

25% Cybersecurity +1 service

25% IT Strategy Consulting

STM IT Solutions is a Concord, North Carolina-based IT strategy consulting company. Their services include IT strategy consulting and BI & big data consulting & SI.
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Rize

Not yet reviewed

Undisclosed

$50 - $99 / hr

50 - 249

Charlotte, NC

Services provided

20% IT Managed Services

25% Back Office Outsourcing

25% IT Strategy Consulting +2 services

20% Mobile App Development

10% Web Development

Rize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
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Charlotte, NC

525N Tryon St, Suite 1600
Charlotte, NC 28202
10 - 15

704.644.3089

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BlueArmor

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Charlotte, NC

Services provided

30% IT Managed Services

40% Cybersecurity

15% Cloud Consulting & SI +2 services

10% IT Strategy Consulting

5% ERP Consulting and SI

Established in 2019, BlueArmor is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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Modern Pixel Marketing & Web Design

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Charlotte, NC

Services provided

20% IT Managed Services

40% Web Design

20% Logo +1 service

20% Search Engine Optimization

Modern Pixel Marketing & Web Design, a web design company, focus on Web Design and Search Engine Optimization. They were founded in 2023.
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PivIT Strategy

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Charlotte, NC

Services provided

25% IT Managed Services

25% Cybersecurity

25% IT Staff Augmentation +1 service

25% IT Strategy Consulting

PivIT Strategy, an IT strategy consulting company, is located in Charlotte, North Carolina. Founded in 2021, the team offers IT strategy consulting and Cybersecurity.
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AXOS IT

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Charlotte, NC

Services provided

25% IT Managed Services

25% Marketing Strategy

25% Social Media Marketing +2 services

20% Digital Strategy

5% IT Strategy Consulting

IT managed services company AXOS IT was founded in 2025. The agency offers IT managed services and Marketing Strategy.
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TASKMATIC TECHNOLOGIES PRIVATE LIMITED

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Charlotte, NC

Services provided

25% IT Managed Services

25% Application Management & Support

25% Custom Software Development +1 service

25% IT Staff Augmentation

TASKMATIC TECHNOLOGIES PRIVATE LIMITED is a software development company. Established in 2025, their team offers Custom Software Development and Application Management & Support.
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Charlotte, NC

Del Rio Road
Charlotte, NC 28277
2 - 5

+1 704 631 3635

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Charlotte IT Managed Services FAQs

Charlotte MSPs understand the region’s business landscape—from strict banking compliance requirements to the tech talent pipeline coming out of UNC Charlotte. Local firms can send technicians on-site to South End or Ballantyne in minutes, offer after-hours support in Eastern Time, and maintain relationships with Charlotte data centers for rapid hardware swaps. That geographic proximity translates to faster response times, face-to-face strategy sessions, and a better grasp of North Carolina’s data-privacy regulations.

Pricing varies because of unique variables like scope, complexity, and number of devices involved. Based on Clutch pricing data, most Charlotte-based MSPs offer:

Monthly retainers: $2,000 – $10,000 for SMB packages covering help desk, monitoring, and basic security
Hourly on-demand rates: $125 – $175 for specialized tasks like cloud architecture or incident response
Project fees: $15,000 – $75,000 for migrations (e.g., moving 200 users to Microsoft 365)

Expect higher rates for industries with advanced compliance (finance, healthcare) or 24/7 support SLAs. Don't forget to request a quote for your project so you can review the cost breakdown and avoid unexpected fees.

Charlotte MSPs typically work with a diverse pool of clients thanks to the region’s uniquely dynamic economy. It's common to find specialists in verticals and niches such as:

Financial services and fintech
Manufacturing and logistics
Healthcare and life sciences
Professional services (law, accounting)
Energy and utilities
Retail and e-commerce startups

Define needs: continuous monitoring, vCIO consulting, or project-based work.
Check certifications: Microsoft Solutions Partner, Cisco Meraki, CompTIA Security+.
Review Clutch ratings for response time, project management tools, and measurable outcomes.
Request local references—preferably companies of similar size and industry.
Compare SLAs: look for guaranteed resolution times and clear escalation paths.

Shortlist two to three firms, schedule discovery calls, and evaluate cultural fit before signing. Take advantage of the resources and filters on Clutch to easily cut through the clutter.

Vague SLAs with no uptime or response guarantees
Limited local staff (outsourcing all support offshore despite a Charlotte address)
One-size-fits-all pricing that ignores your compliance or security needs
Pushy, hardware-heavy proposals that seem vendor-biased
Poor documentation habits or reluctance to share network diagrams

No matter how enticing the pricing they offer or the promises they make, make sure you don't neglect these warning signs. Address these issues early to avoid costly downtime later.

Top IT Managed Service Providers in Charlotte

List of the Top Charlotte IT MSPs

Reviews mention Exceptional performance

IT Services for Restaurant Product Supplier

IT Managed Services for Coffee Shop

Managed IT Services for Pharmaceutical Company

Cybersecurity & IT Services for Promotional Products Company

Average Project Cost Breakdown

What Clients Have Said

Bit by Bit Computer Consultants is very responsive

Industry Experience

Select Industry to see insights

AT-NET Services is very responsive

Cybersecurity & IT Managed Services for Automotive Company

Reviews mention Exceptional performance

Custom ERP Consulting for Electronic Payment Company

IT Managed Services for Radio Broadcasting Company

Average Project Cost Breakdown

What Clients Have Said

Net at Work LLC is very responsive

Reviews mention Customized support

Managed IT Services & Cybersecurity for Community Bank

Cybersecurity for Consulting & Brokerage Firm

Reviewed 1 time in the past 6 months

Managed IT & Cybersecurity Services for BioTech Tools Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Receptive

Cybersecurity & IT Services for Architecture & Design Co

Average Project Cost Breakdown

What Clients Have Said

24/7 Help Desk & Network Monitoring

Reviews mention Collaborative

Website Design & Dev for Language Services Company

Mobile App Development for Outdoor Gear Company

Reviewed 30 times in the past 6 months

SoftDoes is very responsive

Reviews mention Exceptional performance

Internet Consulting Services for Cannabis Products Company

Cybersecurity Training for Nonprofit Organization

Platform Migration Services for Therapy Services Company

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Barracuda Setup for Nonprofit Professional Association

Managed IT Services for Seafood Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

IT Managed Services for Biotechnology Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

System Implementation for Advertising Firm

Industry Experience

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Managed IT Services for Memorial Hospital

Industry Experience

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IT Services for Architectural & Structural Engineering Firm

Reviews mention Great project management

IT Strategy & Consulting for Government Contracting Firm

CRM Consulting & SI for Pharmacy Services Company

Reviews mention Great project management

Managed IT Services for Law Firm

OneDrive & SharePoint Migration for Healthcare Org

Managed IT Services for Insurance Agency

IT Network Services for Law Firm

Managed IT Services for Insurance Agency

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months