Top IT Managed Service Providers in Charlotte
Charlotte’s fast-growing economy—anchored by banking giants like Bank of America, energy leaders such as Duke Energy, and a thriving fintech startup scene—depends on always-on technology. Reliable IT managed service providers (MSPs) keep those systems running, handling everything from 24/7 network monitoring to cloud migrations and cybersecurity.
Clutch makes finding the right partner simple: our team verifies client reviews, analyzes service portfolios, and ranks agencies so you can compare options with confidence. Use the filters on this page to sort Charlotte MSPs by budget, industry focus, or certification and quickly shortlist firms that fit your goals.
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9 Leaders 15 Contenders
117 Companies
List of the Top Charlotte IT MSPs
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 13 projectsIT GOAT, a provider of Managed IT Services, consistently receives positive feedback for its responsive IT Management and Support Services. With over 90% of reviews highlighting their effective communication and prompt problem-solving abilities, IT GOAT is praised for their agility, quality service, and cost-effectiveness. Clients appreciate their ability to tailor solutions and their dedication to understanding client needs, though invoicing simplicity could be improved.
Industry Experience
IT GOAT has demonstrated expertise across diverse industries, including Food & Beverage, Retail, Financial Services, Arts & Entertainment, and Energy. Clients frequently highlight their exceptional responsiveness, thorough IT management, and security solutions. Positive feedback emphasizes their ability to meet specific needs efficiently, foster effective communication, and adapt to various business environments. Overall, the sentiment reflects strong satisfaction across all industries, indicating that IT GOAT is well-suited for businesses seeking reliable IT support and cybersecurity services.
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Food & Beverage Healthcare Arts, entertainment & music Financial services Agriculture Energy & natural resources Nonprofit Other Industry RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a positive sentiment regarding IT GOAT's cost-effectiveness and value for money. Multiple reviews highlight that their pricing aligns well with client budgets, with one client noting, "Good value for cost," while another appreciated the service at a "really reasonable rate" compared to competitors. However, some clients mentioned the need for improvement in billing simplicity, indicating that while their services are valuable, the invoicing process could be more straightforward.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
50% IT Managed Services20% Cybersecurity10% Cloud Consulting & SI +2 services10% Compliance Consulting10% IT Strategy ConsultingSee all 8 projectsAT-NET Services is a Managed IT Services provider known for delivering comprehensive IT Support Services, including IT Management and cybersecurity. Across multiple reviews, the company is praised for its responsive and personalized service, with 100% of reviewers highlighting their project management efficiency and strong communication. However, 17% suggest improvements in consistency and upfront communication.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AT-NET Services' competitive pricing and excellent value for money. Feedback indicates that their costs align well with client budgets, particularly noted by the Director of Finance at Charlotte Ballet and the CFO of a construction company, both citing 'good value for cost.' Overall sentiment reflects satisfaction with the balance of affordability and quality service, reinforcing the firm's position as a reliable IT partner.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- French
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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5 of 6 Charlotte-based reviews are 5 stars1 Charlotte-based review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Cybersecurity & IT Managed Services for Automotive Company
5.0 — AT-NET Services provides complete managed IT support for an automotive company. The team has been working with the client for over seven years. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.5
Willing to Refer
4.8
Local clients describe AT-NET Services as accessible, dependable, and skilled in managing a wide range of IT projects—from infrastructure upgrades to security installations. They appreciate their responsiveness, clear communication, and consistent delivery of high-quality, cost-effective solutions.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Proactive
Net at Work LLC has received positive feedback regarding their proactive approach to project management. Clients appreciate their thoroughness and consistent communication, noting that the team regularly follows up and provides webinars to enhance user knowledge. One client highlighted the ease of access to their main point of contact, emphasizing the company's commitment to being responsive and helpful. Overall, the sentiment reflects a strong satisfaction with their proactive support and expertise.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself. Their team provides webinars covering different topics that teach people new functions and features of the ERP software.
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4 of 6 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Radio Broadcasting Company
5.0 — Net at Work LLC migrates a radio broadcasting company's on-premise IT to the cloud. They have created a help desk and installed cybersecurity standards and practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+$150 - $199 / hr1,000 - 9,999Serves Charlotte, NCServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Unique expertise
Integris has received positive feedback for their unique expertise in IT and cybersecurity services. Clients highlight their tailored solutions, such as custom-developed products for specific industries, and their proactive approach to cybersecurity, including risk detection and incident response. One client emphasized their reliance on Integris's expertise, stating, "We lean on their expertise, and they don’t disappoint." Overall, the sentiment reflects satisfaction with Integris's specialized knowledge and the effectiveness of their support.-
Managed IT Services & Support for Grocery Retail Chain
5.0 Aug 21, 2024Integris has been a great asset resource for solutions, whether they provide direct solutions for us or collaborate with third parties as a part of our team. They've managed the project and stuck with us through a lot of our anomalies. One of our most impactful projects has to do with disaster recovery. Thanks to Integris, we feel in a good posture regarding our cybersecurity vulnerability. This environment helps me sleep at night knowing that we're secure.
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Managed IT & Cybersecurity Services for Bank
5.0 Jul 23, 2024Integris has been responsive to IT audit findings, and we keep a record of those — the team has been performing diligently. We greatly rely on them to keep us informed of what’s happening in the IT and cybersecurity industry. We lean on their expertise, and they don’t disappoint. Lamine (Network Engineer) has been doing some heavy lifting for us on some VPN tunnels with our core provider. Lamine does a great job keeping everyone communicating and updating along the way.
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IT Services for Law Firm
5.0 Aug 15, 2022They’ve kept us running in great shape; we’ve had hiccups along the way like anyone else, but they’ve solved them quickly. Their organization within their team enables them to have experts in all their areas — if I need something, they connect me with someone who knows exactly what I need. Integris is also good with communication; we use emails, phone calls, meetings, and their ticketing system.
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IT Consulting for Homeless Services Agency
4.5 Aug 12, 2022Their technical expertise was excellent, and they had plentiful resources that they shared with our staff.
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1 of 1 reviews is 5 stars1 new review for IT Managed Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate a strong overall sentiment towards Integris, highlighting their high-quality team and responsive service. A former CFO noted their proactive communication and effective management of cybersecurity, stating, "I always feel we’re getting appropriate, state-of-the-art attention to the infrastructure." Clients appreciate the depth of expertise across the team, with one remarking, "It’s unusual to find a team where everyone is high-quality." No significant areas for improvement were identified, reinforcing a positive client experience.Was this helpful?
54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves Charlotte, NCServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
6 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Charlotte, NC
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +7 services10% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentSee all 28 projectsSoftDoes is a software development company specializing in creating custom digital platforms and operational solutions, including mobile app development, web-based platforms, and AI-assisted functionalities. Across diverse industries, 100% of reviewers highlighted their impressive project management, timely delivery, and adaptability to evolving requirements. SoftDoes is praised for understanding client needs intricately, offering valuable insights, and improving operational efficiency, with up to a 40% reduction in manual tasks reported.
Reviews mention Detail-oriented
Clients consistently praise SoftDoes for their detail-oriented approach, which enhances project outcomes. One client noted that SoftDoes took time to understand their workflow, asking detailed questions and making adjustments that improved the platform's usability. Another client highlighted the meticulous attention to subtle usability issues, resulting in a more polished final product. Overall, the sentiment reflects a strong appreciation for SoftDoes' commitment to ensuring every detail is addressed, leading to smoother operations and increased user satisfaction.-
API, Native Mobile App Dev & Design for Mktg Solutions Co
5.0 Jul 27, 2026They paid attention to details that we honestly hadn't considered. Sometimes it was a small interaction or a tiny usability issue, but those little improvements added up. The final app feels much more polished because of that.
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Industry Experience
SoftDoes has demonstrated expertise across various industries including Consumer Products & Services, Telecommunications, Information Technology, Medical, Manufacturing, and Cleaners. Feedback highlights their strengths in streamlining operations, enhancing user experience, and improving project management. Clients reported significant efficiency gains, reduced manual processes, and increased user engagement. Overall sentiment is highly positive, suggesting SoftDoes is well-suited for organizations seeking tailored digital solutions in these sectors.
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Education eCommerce Consumer products & services Advertising & marketing Healthcare Real estate Non-profit Dental Information technology Construction Energy & natural resources Financial services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SoftDoes is frequently praised for its competitive pricing and overall value for money. Clients noted that their budgetary needs were met, with one stating, "Pricing fit our budget" and another highlighting "good value for cost." Overall sentiment is positive, as multiple clients expressed satisfaction with the outcomes relative to the investment made, emphasizing that SoftDoes not overcomplicate projects and focuses on delivering practical, efficient solutions.Was this helpful?
See All Locations (50)Charlotte, NC
1422 South Tryon Street
Charlotte, NC 282032 - 5
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$5,000+Undisclosed1,000 - 9,999Charlotte, NC
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingLaunched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Charlotte, NC
201 North Tryon Street, Suite 2150
Charlotte, NC 2820276 - 100
8554864057
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 72 projectsTPx Communications is a Managed IT Services provider specializing in IT Support Services, network security, and communication systems. Across numerous reviews, 87% highlight their exceptional service delivery and cost-effectiveness. Clients commend their responsiveness and expertise, with 75% mentioning the firm's ability to reduce operational costs and improve system uptime.
14 of 30 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 30 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & IT Managed Services for Water Filtration Co
5.0 — TPx Communications provides cybersecurity services for a water filtration company. The team has also provided technical support and vendor management and implemented a phone system. Read moreWas this helpful?
Industry Experience
TPx Communications has received positive feedback across various industries, including healthcare, education, and retail. Clients praised their expertise in cybersecurity, voice over IP services, and network management. In healthcare, they improved phone systems and cyber safety; in education, they enhanced network functionality and security protocols. Overall sentiment indicates a strong reputation for responsiveness and value, making them a solid choice for organizations in healthcare, education, non-profits, and retail seeking reliable IT solutions.
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Business services Telecommunications Home Services Food & Beverages Medical Non-profit Nonprofit Transportation Government Utilities Software Construction Real estate Other Industry Financial services Legal Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on TPx Communications indicates a strong overall sentiment regarding their cost-effectiveness and value for money. Many clients highlighted that TPx provided good value for the cost, with specific mentions of significant cost savings through streamlined services and effective solutions. One client noted, "TPx worked around our busy schedules and identified cost-saving opportunities throughout the process," while another appreciated that their pricing fit their budget. Overall, TPx is seen as a reliable partner that delivers quality services without compromising on affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+$150 - $199 / hr250 - 999Serves Charlotte, NCServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Charlotte, NCServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Datalink Networks Inc., highlighting their proactive problem-solving abilities and impressive responsiveness. One client noted their 'doggedly' effective approach to resolving interface issues, ensuring a smoothly functioning Barracuda email service. Another praised their 'headspinningly fast, competent service' and their dedication to making clients feel prioritized. Overall, the sentiment reflects a high level of trust and appreciation for the company's capabilities and commitment to client success.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025They doggedly solved interface issues and politely worked with our non-techie staffer to bring about a smoothly functioning implementation of Barracuda email service protection of all our user accounts. They made us feel like the #1 client for those days as they resolved all issues. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. Including difficulty communicating with all the disparate parties involved. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Mint Hill, NC
Services provided
50% IT Managed Services40% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsBrightFlow Technologies is a managed services provider focused on helping organizations build stable, secure, and scalable IT environments that support real business needs. BrightFlow was created to
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$1,000+$100 - $149 / hr10 - 49Winston-Salem, NC
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +3 services10% AI Consulting10% BI & Big Data Consulting & SI5% Cloud Consulting & SISee all 1 projectsInfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Volunteer Fire Department
5.0 — InfoPathways Inc. has provided IT support for a volunteer fire department. They've retired the phone systems and physical servers, set up a Microsoft 365 account, and migrated from Gmail to Read moreWas this helpful?
Industry Experience
InfoPathways Inc. has demonstrated expertise in the non-profit sector, particularly with volunteer organizations. They have effectively assisted clients in migrating to Microsoft 365, reducing server dependencies, and transitioning phone systems, resulting in timely project completions and high customer satisfaction. Feedback highlights their strong project management and value for cost, making them a suitable partner for non-profits seeking IT solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend InfoPathways Inc. for providing good value for cost, with one review specifically highlighting that their pricing fit within budget constraints. The company’s ability to deliver projects on schedule further enhances their perceived value. Overall sentiment reflects satisfaction with the balance of quality and affordability, indicating that clients feel they received a worthwhile return on their investment.Was this helpful?
See All Locations (2)Winston-Salem, NC
486 North Patterson Avenue
Winston-Salem, NC 271012 - 5
4107519929
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$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
40% IT Managed Services40% IT Strategy Consulting20% CybersecuritySee all 8 projectsSkyView Technology Inc is a reputable provider of Managed IT Services, specializing in outsourced IT support, cybersecurity, and cloud solutions. They are highly commended for their responsiveness, technical expertise, and customer-centric approach, with 100% of reviews noting their tailored solutions and exceptional project management skills. Clients consistently highlight their effective communication and ability to deliver on time and within budget.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding SkyView Technology Inc.'s value for money, frequently highlighting their competitive pricing and transparent quotes. For instance, one client noted they were 'happy with the price and presentation,' while another emphasized that their 'pricing fit our budget' and offered 'good value for cost.' Clients appreciate the quality of service received relative to the investment made, with many stating that the support led to improved operational efficiency and reduced costs.Was this helpful?
More responsive than most other service providers
Get in TouchSkyView Technology Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Charlotte-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsIT Managed Services project highlight
IT Services for Architectural & Structural Engineering Firm
5.0 — SkyView Technology Inc provided IT support for an architectural and structural engineering firm. The team configured devices, assisted with infrastructure support, and helped with the client's Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local clients describe SkyView as a dependable partner for managed IT and cybersecurity, emphasizing their proactive approach, excellent project management, and transparent billing. They value the provider’s patience and ongoing support in maintaining secure, efficient systems.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
80% IT Managed Services20% CybersecuritySee all 18 projectsKATALYST is a Managed IT Services provider specializing in IT Management and IT Support Services, offering outsourced IT management and cybersecurity solutions. Reviews consistently highlight their professionalism, timely delivery, and effective communication. Approximately 80% of reviewers noted their responsiveness and strong project management skills, while 20% suggested areas for improvement, such as scheduling unmanaged services. Their competitive pricing and tailored solutions have made them a preferred choice for both government and private sector clients.
Industry Experience
KATALYST has demonstrated expertise across several industries, including Manufacturing, Government, Healthcare, and Financial Services. Clients appreciate their strong communication, project management, and responsiveness, often highlighting their ability to deliver timely solutions and maintain system stability. The overall sentiment is highly positive, particularly in Government and Manufacturing sectors, where KATALYST's commitment to service excellence has made a significant impact. Potential clients in these industries would benefit from KATALYST's collaborative approach and technical proficiency.
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Manufacturing Healthcare Government Construction Information technology Nonprofit Financial services Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
KATALYST Network Group is consistently praised for its competitive pricing and overall value for money. Clients noted the company's ability to provide 'good value for cost' and fit within their budgets, highlighting their responsiveness and timely delivery of services. One client emphasized KATALYST's commitment to staying within budget while ensuring quality, stating, 'they stay on budget' and 'propose appropriate equipment'. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.Was this helpful?
1 of 2 Charlotte-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Managed IT Services for Memorial Hospital
5.0 — A memorial hospital engaged with Katalyst Network Group for managed IT services. The team helped with the exchange server backup, focusing on freeing space, creating new databases, and Read moreWas this helpful?
Review Rating from Clients
4.6/5.0
Quality
4.9
Schedule
4.7
Cost
4.6
Willing to Refer
4.8
Local clients praise Katalyst for their expertise in network infrastructure, cybersecurity, and seamless project execution across diverse industries. They highlight the company's ability to handle complex upgrades, monitoring, and support with professionalism and responsiveness, ensuring minimal disruption and high satisfaction.Read Local ReviewsWas this helpful?
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$25,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
20% IT Managed Services30% CRM Consulting and SI15% IT Staff Augmentation +3 services15% Low/No Code Development10% AI Agents10% AI DevelopmentSee all 8 projectsEquals 11 is a company specializing in IT Support Services with a focus on Managed IT Services and IT Management. Reviews highlight their responsive and flexible approach, with 100% of feedback noting significant reductions in manual effort and successful project execution. The team is praised for their dedication, though some suggest enhancements in workflow visibility.
Reviews mention Customized support
Clients express strong satisfaction with Equals 11's customized support, highlighting their ability to tailor solutions effectively. One client noted the impressive customization within Salesforce that aligned with organizational goals, while another emphasized the team's communicative nature and responsiveness to feedback. Overall, the sentiment is highly positive, reflecting successful project delivery on time and under budget, with no identified areas for improvement.-
AI Prediction Builder Dev & Testing for Kidney Nonprofit
5.0 Sep 13, 2024Equals 11 is very communicative, constantly soliciting feedback to course correct if need be. I found the ability for the Equals11 team to tailor a custom solution within Salesforce to meet our organizational goals in an efficient, professional, and results-oriented way to be impressive.
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Industry Experience
Equals 11 has demonstrated expertise across various industries, including healthcare, logistics, manufacturing, and education. Clients praised their responsiveness, structured project management, and the ability to tailor solutions to specific organizational needs. Sentiment is positive across the board, with notable achievements in process automation for healthcare, SaaS integration for logistics, and Salesforce optimization for educational institutions, indicating a strong fit for companies seeking CRM and process improvement solutions.
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Pharmaceuticals Other Industry Nonprofit Engineering Education Consulting Manufacturing Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Equals11 indicates a strong sentiment regarding cost and value for money. Many clients noted that Equals11's pricing fit within their budgets, with one client specifically stating, 'Pricing fit our budget.' Clients consistently highlighted the timely delivery of services and high-quality outcomes, reinforcing the perception of good value. Additionally, a client remarked on how Equals11's recommendations helped avoid costly decisions, showcasing their commitment to delivering value rather than merely pushing for sales.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Charlotte-area clients praise Equals11 for their expertise in complex Salesforce integrations and digital transformations, successfully delivering tailored solutions that meet diverse business needs and ensuring timely project completion.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$25,000+$150 - $199 / hr50 - 249Serves Charlotte, NCServices provided
10% IT Managed Services12% AI Consulting12% BI & Big Data Consulting & SI +6 services12% Cloud Consulting & SI12% Custom Software Development12% Cybersecurity10% Application Management & Support10% Other IT Consulting and SI10% Web DevelopmentSee all 35 projectsEmergent Software is a managed IT services provider specializing in IT management, support, and SQL Server environments, with a strong focus on Microsoft Azure and cloud-based solutions. Across reviews, 100% of clients praise their project management and technical expertise, highlighting their ability to deliver on time and within budget. They excel at adapting to client needs and ensuring effective communication, with several clients appreciating their proactive problem-solving and personalized approach.
3 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Migration & IT Services for Small Community Bank
5.0 — Emergent Software provides cloud-based services for a small community bank. Their work includes cloud migration, managed IT services, Microsoft 365 and Azure-based software integration. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Emergent Software is frequently recognized for delivering high-quality work at competitive prices, providing substantial value for money. Clients have reported investments ranging from $20,000 to over $1 million, with many expressing satisfaction with the outcomes. For instance, one client noted a $285,000 investment yielded significant returns through enhanced operational efficiency. Overall sentiment reflects a strong appreciation for the company's transparency, responsiveness, and ability to meet project requirements efficiently, making it a worthwhile investment for clients.Was this helpful?
More responsive than most other service providers
Get in TouchEmergent Software is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Minneapolis, Minnesota (10) Grand Rapids, Michigan (2) Kalamazoo, Michigan (1) New York City, New York (1) Cheshire, Connecticut (1) Searcy, Arkansas (1) Roseville, Michigan (1) Chanhassen, Minnesota (1) Eden Prairie, Minnesota (1) Forest Lake, Minnesota (1) Lenexa, Kansas (1) Plymouth, Minnesota (1) Stillwater, Minnesota (1) Des Moines, Iowa (1) Milwaukee, Wisconsin (1) Sun Prairie, Wisconsin (1) Denver, Colorado (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Corcoran, Minnesota (1) New Prague, Minnesota (1) Greene, New York (1) Lake Delton, Wisconsin (1)Was this helpful?
$5,000+Undisclosed50 - 249Serves Charlotte, NCServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
Industry Experience
LayerCake Technologies has demonstrated strong expertise across various industries, including Medical, Financial Services, Real Estate, and Legal. Clients consistently praise their attentive service, effective project management, and ability to deliver seamless IT solutions. The Medical sector appreciates their smooth IT transitions, while Financial Services clients value their robust compliance and security measures. In Real Estate, their responsive support contributes to operational success, and Legal clients highlight their proactive maintenance and thorough understanding of industry needs. Overall, LayerCake is highly recommended for clients in these sectors seeking reliable IT partnerships.
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Medical Financial services Other industries Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.Was this helpful?
More responsive than most other service providers
Get in TouchLayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
UndisclosedUndisclosed50 - 249Serves Charlotte, NCServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Nonprofit LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
60% IT Managed Services25% Compliance Consulting15% CybersecuritySee all 1 projectsCorpInfoTech - (Corporate Information Technologies) is a managed IT services provider specializing in infrastructure overhaul, cybersecurity, and IT management. The company has received overwhelmingly positive feedback, with clients praising their strategic approach, responsiveness, and exceptional ability to handle complex IT environments. Approximately 100% of reviewers highlight their professionalism and effectiveness in maintaining uninterrupted operations.
Industry Experience
CorpInfoTech has demonstrated expertise primarily in the manufacturing, aerospace, and medical industries, particularly through their work with Roush Yates Racing Engines. Clients commend their infrastructure overhaul capabilities, managed services, and cybersecurity solutions, highlighting their personalized service and adaptability in complex operational environments. The overall sentiment is highly positive, with clients noting significant improvements in compliance and operational efficiency, making them a strong fit for industries requiring robust IT infrastructure and security.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend CorpInfoTech for delivering exceptional value for money, highlighting their thorough and personalized approach to complex IT challenges. One client noted their team was 'some of the best and fairest in the business,' emphasizing the impressive results achieved without disrupting operations. Overall, the sentiment reflects strong satisfaction with both the cost-effectiveness and quality of service provided, with clients feeling that their investment led to significant improvements in infrastructure and compliance efforts.Was this helpful?
1 of 1 Charlotte-based review is 5 stars$1,000,000 – $9,999,999 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
IT Infrastructure Overhaul for Engine-Buiding Team
5.0 — CorpInfoTech - (Corporate Information Technologies) has overhauled the IT infrastructure of an engine-building team. The team has put security controls and created an environment for Microsoft Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe CorpInfoTech as highly reliable, with a strong focus on security, infrastructure rebuilding, and compliance. They value the team's dedication, quick response times, and tailored approach to complex, sensitive projects.Read Local ReviewsWas this helpful?
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$10,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
50% IT Managed Services15% Cybersecurity15% Other IT Consulting and SI +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 3 projectsComplete Network is an IT services company providing comprehensive support, including network maintenance, cybersecurity, and software integration. Reviews consistently highlight their effective project management and proactive solutions, with 100% of clients praising their reliability and responsiveness. Although there are minor concerns about new staff training, clients are generally very satisfied with Complete Network's services and long-term partnership approach.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Network is perceived as providing strong value for money, with clients noting significant investments, such as $120,000 and $60,000 annually, reflecting their reliance on the company's services. Feedback highlights their impressive project management and proactive IT solutions, which enhance business operations. Clients appreciate the transparency and consistency in service delivery, with one noting, 'They’ve followed through on everything,' indicating satisfaction with both cost and value received.Was this helpful?
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See All Locations (3)Charlotte, NC
9311 Monroe Rd, STE A
Charlotte, NC 2827010 - 15
(704) 246-1717
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Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Charlotte-based clients praise Complete Network for their reliable network management, security, and help desk support, emphasizing their long-term partnership and effective communication in maintaining complex infrastructure.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
Undisclosed$100 - $149 / hr50 - 249Serves Charlotte, NCServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.-
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 Sep 19, 2023Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+$150 - $199 / hr10 - 49Serves Charlotte, NCServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vertical IT Solutions as offering good value for money, often highlighting their responsiveness and effective support. One client noted, "Good value for cost," while another emphasized that their pricing fit the budget and provided a great culture fit. Many reviews commend the company's transparency in pricing and recommend them for their ability to deliver quality services without upselling unnecessary features, reinforcing a strong sentiment of satisfaction regarding overall cost-effectiveness.Was this helpful?
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
40% IT Managed Services30% IT Strategy Consulting15% Cloud Consulting & SI +1 service15% CybersecuritySee all 2 projectsNetsafe Solutions is a Managed IT Services provider specializing in comprehensive IT Management and IT Support Services, including Microsoft 365 administration and endpoint protection. Across reviews, 100% of clients commend their technical expertise and accountability, highlighting significant cost savings and improved IT stability, with no major outages reported. Their project management and communication are consistently praised.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Netsafe Solutions for their effective managed IT services, highlighting significant cost savings and improved operational stability. One client noted the elimination of SQL performance issues and enhanced cybersecurity posture. Another emphasized their impressive project management and accountability, stating there were no major outages since engagement began. Overall, feedback reflects a strong sentiment of satisfaction with Netsafe Solutions' technical expertise and value for cost.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Netsafe Solutions' pricing and value for money. One client noted that Netsafe fit their budget while providing excellent value, resulting in cost savings and reduced IT issues. Another highlighted the company's competitive pricing and alignment with their values, emphasizing the substantial return on investment through improved operational stability and efficiency. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of services offered.Was this helpful?
1 of 1 Charlotte-based review is 5 stars1 Charlotte-based review for IT Managed Services in past 6 monthsUnknown avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Managed IT Services for Disability Support Organization
5.0 — Netsafe Solutions provides managed IT services for a disability support organization. They manage firewalls and associated technologies, support Microsoft 365, provide hardware support, and help Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe Netsafe Solutions as a dependable partner for managed IT services, emphasizing their proactive support, effective communication, and tailored solutions that address diverse organizational needs in the Charlotte area.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Services provided
25% IT Managed Services50% BI & Big Data Consulting & SI25% IT Staff AugmentationSee all 1 projectsPalmetto Solutions is a data analytics firm specializing in healthcare solutions, offering services such as data integration and dashboard development. Their reviews highlight a 100% positive feedback rate, with clients praising their project management, responsiveness, and technical expertise. Notably, 90% of reviewers commend their ability to deliver intuitive, user-friendly dashboards that improve patient outcomes.
Industry Experience
Palmetto Solutions has demonstrated notable expertise in the healthcare industry, particularly in developing data visualization tools to improve patient outcomes. Clients have praised their ability to deliver user-friendly dashboards and effective data integration, leading to significant time savings and enhanced provider engagement. Overall sentiment in this sector is positive, emphasizing their strong project management and problem-solving skills. Potential clients in healthcare seeking data-driven solutions would likely find Palmetto Solutions a valuable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Palmetto Solutions offers good value for money, with one reviewer specifically highlighting the company's pricing as fitting their budget while providing excellent service. The firm's ability to deliver high-quality, tailored solutions at a reasonable cost has been appreciated, as evidenced by the successful outcomes of their projects. Overall, the sentiment around their pricing reflects a positive perception of cost-effectiveness relative to the quality of deliverables.Was this helpful?
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$5,000+$200 - $300 / hr50 - 249Charlotte, NC
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingWorkSmart IT Services is an IT managed services company. The Durham, North Carolina-based team offers IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Charlotte, NC
2630 W. Arrowood Road, Suite 110
Charlotte, NC 2827310 - 15
(704) 542-9990
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$10,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% IT Strategy ConsultingHeadquartered in Norcross, Georgia and Vaughan, Canada, CentricsIT is an IT managed services company. The team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (7)Charlotte, NC
5950 Fairview Rd, Suite 740
Charlotte, NC 2821010 - 15
(+1) 980-939-1271
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$10,000+Undisclosed50 - 249Charlotte, NC
Services provided
50% IT Managed Services50% ECM Consulting and SIViewpointe is an ECM consulting and SI and IT managed services company. Their team is located in Charlotte, North Carolina and specializes in ECM consulting and SI and IT managed services.
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UndisclosedUndisclosed50 - 249Fort Mill, SC
Services provided
50% IT Managed Services50% AI DevelopmentMidsize IT managed services and AI firm IntelliSite, is headquartered in Fort Mill, South Carolina and Ceres, California. Their services include IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed10,000+Charlotte, NC
Services provided
20% IT Managed Services30% Cybersecurity30% ERP Consulting and SI +1 service20% Business ConsultingBDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
Read moreSee All Locations (49)Charlotte, NC
615 South College Street
Charlotte, NC 28202101 - 150
704-887-4236
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$5,000+$100 - $149 / hr250 - 999Charlotte, NC
Services provided
80% IT Managed Services20% Cloud Consulting & SICDI LLC is a midsize IT managed services company. They provide IT managed services and cloud consulting & SI and were launched in 1995.
Read moreSee All Locations (5)Charlotte, NC
1616 Camden Road, Suite 200,
Charlotte, NC 2820310 - 15
704.716.0010
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
40% IT Managed Services40% Cybersecurity15% IT Strategy Consulting +1 service5% Other IT Consulting and SIComTech Network Solutions is an IT managed services company. They were founded in 1990 and provide IT managed services and Cybersecurity.
Read moreSee All Locations (5)Charlotte, NC
101 South Tryon Street
Charlotte, NC 282806 - 9
980-987-2440
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Undisclosed$100 - $149 / hr10 - 49Charlotte, NC
Services provided
60% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SICCP Technologies is an IT managed services company established in 2000. The team focuses on IT managed services and cloud consulting & SI.
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$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Services provided
90% IT Managed Services10% Other DesignSmarter Systems is an IT managed services company. Established in 2008, the team focuses on IT managed services and Other Design.
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$1,000+< $25 / hr50 - 249Charlotte, NC
Services provided
100% IT Managed ServicesLaunched in 2000, gTECHserv, a midsize IT managed services company, is located in Charlotte, North Carolina. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
50% IT Managed Services50% CybersecurityNetwork Essentials is an IT managed services and Cybersecurity company. The Charlotte, North Carolina-based team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
25% IT Managed Services40% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI5% Unified Communications Consulting & SIVectorUSA is a midsize Torrance, California-based Cybersecurity company. The team specializes in Cybersecurity and IT managed services.
Read moreSee All Locations (5)Charlotte, NC
2520 Whitehall Park Drive
Charlotte, NC 2827321 - 30
3104361040
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingCybersecurity company Systech MSP is located in Brooklyn, New York and Mahwah, New Jersey. They focus on Cybersecurity and IT managed services.
Read moreSee All Locations (3)Charlotte, NC
6000 Fairview Road
Charlotte, NC 2821041 - 49
855-579-6081
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$5,000+$50 - $99 / hr50 - 249Indian Trail, NC
Services provided
10% IT Managed Services40% Web Development10% Custom Software Development +4 services10% E-Commerce Development10% Mobile App Development10% Other Digital Marketing10% Search Engine OptimizationSee all 2 projectsAbove Bits LLC is a web development company offering services in PHP, Python, JavaScript, and WordPress, specializing in custom web projects and design. They receive positive feedback for their professional project management and ability to understand client needs, with nearly 100% of reviewers highlighting their reliability and effectiveness. While occasionally overextended, they adeptly scale up to meet project demands.
Reviews mention Professional
Clients have consistently highlighted Above Bits LLC's professionalism throughout their projects. The project management was described as 'key' and 'effective', showcasing their ability to understand client needs with minimal input required. One client noted their impressive grasp of project goals, which facilitated smoother execution. However, it was mentioned that at times, the company may become overwhelmed with projects, although they demonstrate a commendable capacity to scale up when necessary.-
Zen Cart Web Dev for Cosmetic Company
5.0 Mar 11, 2020Project management was key and was professional and effective. Most impressive was that they 'Got' what we were trying to accomplish with our projects with a minimum requirement on our part to produce complex and time-consuming design documents and specifications.
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Industry Experience
Above Bits LLC has received positive feedback across multiple industries, including cosmetics and telecommunications. Clients highlight their expertise in web development, specifically in PHP and WordPress, noting their ability to enhance business capabilities and project management effectiveness. The overall sentiment is favorable, with clients praising their reliability and adaptability, making them a suitable partner for long-term collaborations in both e-commerce and telecom sectors.
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Beauty & Cosmetics TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Above Bits LLC as offering good value for money, particularly appreciating their responsiveness and ability to meet project requirements with minimal oversight. One client noted significant improvements in business operations due to their contributions, while another emphasized their reliability and long-term collaboration potential. However, there were mentions of occasional overload, which the company manages effectively by scaling resources as needed.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
45% IT Managed Services45% Cybersecurity5% IT Staff Augmentation +1 service5% IT Strategy ConsultingSterling Technology Solutions, a Cybersecurity company, is in Charlotte, North Carolina and Raleigh, North Carolina. The team specializes in Cybersecurity and IT managed services.
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Undisclosed$100 - $149 / hr2 - 9Charlotte, NC
Services provided
50% IT Managed Services30% Cybersecurity10% Cloud Consulting & SI +1 service10% Web DevelopmentDataVault Solutions is an IT managed services company. The Charlotte, North Carolina-based company was established in 1996. Their team offers IT managed services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
30% IT Managed Services35% Business Consulting35% IT Strategy ConsultingJabian Consulting is an IT strategy consulting company. The team specializes in IT strategy consulting and Business Consulting, and the firm is in Atlanta, Georgia and Charlotte, North Carolina.
Read moreSee All Locations (4)Charlotte, NC
1300 Baxter Street
Charlotte, NC 282046 - 9
855-452-2426
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
16% IT Managed Services20% Document Digitization & Management16% AI Development +3 services16% Back Office Outsourcing16% Digital Strategy16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
Read moreSee All Locations (4)Charlotte, NC
5230 Westinghouse Boulevard
Charlotte, NC 2827350 - 75
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$1,000+$200 - $300 / hr2 - 9Charlotte, NC
Services provided
50% IT Managed Services30% Cybersecurity10% AI Consulting +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SIIT managed services company Secure Wealth IT specializes in IT managed services and Cybersecurity. They are headquartered in Charlotte, North Carolina.
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Undisclosed$150 - $199 / hr2 - 9Huntersville, NC
Services provided
35% IT Managed Services35% IT Strategy Consulting30% Cloud Consulting & SIESmith IT is an IT strategy consulting company. Based in Huntersville, North Carolina, their team provides IT strategy consulting and IT managed services.
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$5,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
25% IT Managed Services15% Custom Software Development10% Web Design +9 services10% Web Development5% Branding5% Content Marketing5% Cybersecurity5% Graphic Design5% Logo5% Pay Per Click5% Search Engine Optimization5% Social Media MarketingSeedSpark is an IT managed services company. The midsize Charlotte, North Carolina-based team specializes in IT managed services and Custom Software Development. The firm was established in 2006.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
35% IT Managed Services30% Cybersecurity10% IT Strategy Consulting +5 services5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Cloud Consulting & SI5% ERP Consulting and SI5% Other IT Consulting and SILaunched in 2006, SparkNav is a small Charlotte, North Carolina-based IT managed services company. Their team provides IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
100% IT Managed ServicesComplete Network Support is an IT managed services company founded in 2007. Their services include IT managed services.
Read moreSee All Locations (2)Charlotte, NC
9311 Monroe Rd, Suite A,
Charlotte, NC 282706 - 9
+1.704.593.6200
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
50% IT Managed Services50% Cloud Consulting & SIMidsize cloud consulting & SI and IT managed services company CNP Technologies, is based in Charlotte, North Carolina. The team focuses on cloud consulting & SI and IT managed services.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
100% IT Managed ServicesEstablished in 1987, Technocom Business Systems is a small Charlotte, North Carolina-based IT managed services company. Their team specializes in IT managed services.
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% IT Strategy ConsultingMidsize IT managed services company Flexential, is located in Charlotte, North Carolina. Their services include IT managed services and IT strategy consulting.
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$5,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingRefresh Technologies, Inc is a Charlotte, North Carolina-based IT strategy consulting company. Established in 1999, the team focuses on IT strategy consulting and cloud consulting & SI.
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$5,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
30% IT Managed Services50% Cloud Consulting & SI20% IT Strategy ConsultingCloudaeris is a cloud consulting & SI company. Established in 2018, the team specializes in cloud consulting & SI and IT managed services. The agency is headquartered in Charlotte, North Carolina.
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UndisclosedUndisclosed10 - 49Concord, NC
Services provided
25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSTM IT Solutions is a Concord, North Carolina-based IT strategy consulting company. Their services include IT strategy consulting and BI & big data consulting & SI.
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$1,000+$50 - $99 / hr2 - 9Charlotte, NC
Services provided
20% IT Managed Services40% Web Design20% Logo +1 service20% Search Engine OptimizationModern Pixel Marketing & Web Design, a web design company, focus on Web Design and Search Engine Optimization. They were founded in 2023.
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Undisclosed$50 - $99 / hr50 - 249Charlotte, NC
Services provided
20% IT Managed Services25% Back Office Outsourcing25% IT Strategy Consulting +2 services20% Mobile App Development10% Web DevelopmentRize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
Read moreSee All Locations (2)Charlotte, NC
525N Tryon St, Suite 1600
Charlotte, NC 2820210 - 15
704.644.3089
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$1,000+Undisclosed2 - 9Charlotte, NC
Services provided
30% IT Managed Services40% Cybersecurity15% Cloud Consulting & SI +2 services10% IT Strategy Consulting5% ERP Consulting and SIEstablished in 2019, BlueArmor is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Charlotte, NC
Services provided
25% IT Managed Services25% Cybersecurity25% IT Staff Augmentation +1 service25% IT Strategy ConsultingPivIT Strategy, an IT strategy consulting company, is located in Charlotte, North Carolina. Founded in 2021, the team offers IT strategy consulting and Cybersecurity.
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UndisclosedUndisclosed10 - 49Mount Holly, NC
Services provided
50% IT Managed Services25% HR Consulting25% RecruitingCarolina It Professionals Inc is an IT managed services company. The Mount Holly, North Carolina-based team provides IT managed services and Recruiting.
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$1,000+$300+ / hr2 - 9Charlotte, NC
Services provided
30% IT Managed Services30% Cybersecurity30% IT Strategy Consulting +1 service10% Cloud Consulting & SIAMP IT, an IT managed services company, was launched in 2026. In Charlotte, North Carolina, the team specializes in IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr10 - 49Charlotte, NC
Services provided
25% IT Managed Services25% Application Management & Support25% Custom Software Development +1 service25% IT Staff AugmentationTASKMATIC TECHNOLOGIES PRIVATE LIMITED is a software development company. Established in 2025, their team offers Custom Software Development and Application Management & Support.
Read moreSee All Locations (2)Charlotte, NC
Del Rio Road
Charlotte, NC 282772 - 5
+1 704 631 3635
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$10,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
15% IT Managed Services20% Cloud Consulting & SI20% ERP Consulting and SI +4 services20% IT Strategy Consulting15% Cybersecurity5% CRM Consulting and SI5% IT Staff Augmentation360 Visibility is an IT strategy consulting company. Founded in 2003, the team specializes in IT strategy consulting and cloud consulting & SI.
Read moreSee All Locations (3)Charlotte, NC
400-301 McCullough Drive
Charlotte, NC 2826216 - 20
+1 (704) 610-3009
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UndisclosedUndisclosed10 - 49Cramerton, NC
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% Cybersecurity20% Web DevelopmentDesign Tech is a cloud consulting & SI company. They are in Cramerton, North Carolina, and their services include cloud consulting & SI and Cybersecurity.
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List of the Top 9 Charlotte IT MSPs
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
29.3/40.018.4/20 Reviews2.5/10 Clients & Experience8.4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
32/40.017/20 Reviews6.8/10 Clients & Experience8.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
28.1/40.016.4/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
80% IT Managed Services20% Other -
$25,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
22.1/40.016.6/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.016.2/20 Reviews1/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.017.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+$50 - $99 / hr50 - 249Charlotte, NC
Ability to deliver
26.8/40.020/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
23.6/40.014.6/20 Reviews4.5/10 Clients & Experience4.6/10 Market PresenceService focus
25% IT Managed Services75% Other -
$5,000+$200 - $300 / hr50 - 249Charlotte, NC
Ability to deliver
8.6/40.00/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+Undisclosed1,000 - 9,999Charlotte, NC
Ability to deliver
13.4/40.00/20 Reviews3.4/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
8.4/40.00/20 Reviews1.2/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+Undisclosed50 - 249Charlotte, NC
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Fort Mill, SC
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10,000+Charlotte, NC
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr250 - 999Charlotte, NC
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
8.8/40.00/20 Reviews1.7/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% IT Managed Services10% Other -
$1,000+< $25 / hr50 - 249Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% IT Managed Services -
$1,000+$100 - $149 / hr10 - 49Mint Hill, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed250 - 999Charlotte, NC
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services60% Other
Charlotte IT Managed Services FAQs
Charlotte MSPs understand the region’s business landscape—from strict banking compliance requirements to the tech talent pipeline coming out of UNC Charlotte. Local firms can send technicians on-site to South End or Ballantyne in minutes, offer after-hours support in Eastern Time, and maintain relationships with Charlotte data centers for rapid hardware swaps. That geographic proximity translates to faster response times, face-to-face strategy sessions, and a better grasp of North Carolina’s data-privacy regulations.
Pricing varies because of unique variables like scope, complexity, and number of devices involved. Based on Clutch pricing data, most Charlotte-based MSPs offer:
- Monthly retainers: $2,000 – $10,000 for SMB packages covering help desk, monitoring, and basic security
- Hourly on-demand rates: $125 – $175 for specialized tasks like cloud architecture or incident response
- Project fees: $15,000 – $75,000 for migrations (e.g., moving 200 users to Microsoft 365)
Expect higher rates for industries with advanced compliance (finance, healthcare) or 24/7 support SLAs. Don't forget to request a quote for your project so you can review the cost breakdown and avoid unexpected fees.
Charlotte MSPs typically work with a diverse pool of clients thanks to the region’s uniquely dynamic economy. It's common to find specialists in verticals and niches such as:
- Financial services and fintech
- Manufacturing and logistics
- Healthcare and life sciences
- Professional services (law, accounting)
- Energy and utilities
- Retail and e-commerce startups
- Define needs: continuous monitoring, vCIO consulting, or project-based work.
- Check certifications: Microsoft Solutions Partner, Cisco Meraki, CompTIA Security+.
- Review Clutch ratings for response time, project management tools, and measurable outcomes.
- Request local references—preferably companies of similar size and industry.
- Compare SLAs: look for guaranteed resolution times and clear escalation paths.
Shortlist two to three firms, schedule discovery calls, and evaluate cultural fit before signing. Take advantage of the resources and filters on Clutch to easily cut through the clutter.
- Vague SLAs with no uptime or response guarantees
- Limited local staff (outsourcing all support offshore despite a Charlotte address)
- One-size-fits-all pricing that ignores your compliance or security needs
- Pushy, hardware-heavy proposals that seem vendor-biased
- Poor documentation habits or reluctance to share network diagrams
No matter how enticing the pricing they offer or the promises they make, make sure you don't neglect these warning signs. Address these issues early to avoid costly downtime later.
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