Top IT Managed Service Providers in Charlotte
Charlotte’s fast-growing economy—anchored by banking giants like Bank of America, energy leaders such as Duke Energy, and a thriving fintech startup scene—depends on always-on technology. Reliable IT managed service providers (MSPs) keep those systems running, handling everything from 24/7 network monitoring to cloud migrations and cybersecurity.
Clutch makes finding the right partner simple: our team verifies client reviews, analyzes service portfolios, and ranks agencies so you can compare options with confidence. Use the filters on this page to sort Charlotte MSPs by budget, industry focus, or certification and quickly shortlist firms that fit your goals.
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11 Leaders 15 Contenders
117 Companies
List of the Top Charlotte IT MSPs
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 14 projectsIT GOAT is a Managed IT Services provider specializing in IT Management, IT Support Services, and cybersecurity solutions. The company consistently receives high praise for its responsiveness, accountability, and ability to deliver tailored IT solutions, with approximately 85% of reviews highlighting effective project management and problem-solving. While a few feedbacks suggest improvements in billing and response time, the overall client satisfaction remains predominantly positive.
Reviews mention Collaborative
IT GOAT has received positive feedback regarding its collaborative approach, with clients noting that the onboarding process was smooth and efficient. One client highlighted the ease of collaboration, stating, 'It's easy to work with the team to troubleshoot issues as they come up.' However, there are suggestions for improvement, particularly in following through on workflows, as a client expressed the need to follow up multiple times to ensure tasks were completed.-
IT Managed Services for Venture Capital Firm
4.0 May 26, 2022Collaboration was very easy. The onboarding was easy and we were able to do it all in a good cadence and get up and running quickly. It's easy to work with the team to troubleshoot issues as they come up.
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8 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for HVAC & Plumbing Company
5.0 — IT GOAT provided managed IT services for an HVAC and plumbing company. The team managed the client's workstations and mobile devices, network and firewall, Microsoft 365, cybersecurity, and more. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
IT GOAT is perceived as providing excellent value for money, with clients frequently highlighting the company's competitive pricing and high-quality service. For instance, one client noted that IT GOAT's pricing fit their budget and emphasized the 'good value for cost.' Another client praised the cost-effective solutions and prompt customer service that contributed to their success in achieving critical objectives. Overall, feedback reflects a strong sentiment of satisfaction regarding IT GOAT's cost efficiency and service quality.Was this helpful?
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +2 services10% Cloud Consulting & SI10% Compliance ConsultingSee all 8 projectsAT-NET Services is a Managed IT Services provider known for delivering comprehensive IT Support Services, including IT Management and cybersecurity. Across multiple reviews, the company is praised for its responsive and personalized service, with 100% of reviewers highlighting their project management efficiency and strong communication. However, 17% suggest improvements in consistency and upfront communication.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight AT-NET Services' competitive pricing and excellent value for money. Feedback indicates that their costs align well with client budgets, particularly noted by the Director of Finance at Charlotte Ballet and the CFO of a construction company, both citing 'good value for cost.' Overall sentiment reflects satisfaction with the balance of affordability and quality service, reinforcing the firm's position as a reliable IT partner.Was this helpful?
More responsive than most other service providers
Get in TouchAT-NET Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
5 of 6 Charlotte-based reviews are 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Cybersecurity & IT Managed Services for Automotive Company
5.0 — AT-NET Services provides complete managed IT support for an automotive company. The team has been working with the client for over seven years. Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
5.0
Schedule
4.9
Cost
4.5
Willing to Refer
4.8
Reviewers in North Carolina emphasize AT-NET Services' expertise in managing IT infrastructure, security, and compliance for various industries. Clients appreciate their clear communication, reliability, and tailored solutions, which consistently lead to cost savings and improved operational efficiency in demanding environments.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
65% IT Managed Services35% CybersecuritySee all 9 projectsNet at Work LLC is a comprehensive Information Technology Services provider specializing in IT Managed Services and ERP consulting, with a focus on Sage systems. The company is praised for its expertise and efficiency, with 100% of reviewers commending their timely project delivery. Clients highlight the firm's ability to manage complex IT and ERP needs, although 20% noted challenges with internal communication between service areas.
Reviews mention Proactive
Net at Work LLC has received positive feedback regarding their proactive approach to project management. Clients appreciate their thoroughness and consistent communication, noting that the team regularly follows up and provides webinars to enhance user knowledge. One client highlighted the ease of access to their main point of contact, emphasizing the company's commitment to being responsive and helpful. Overall, the sentiment reflects a strong satisfaction with their proactive support and expertise.-
Custom ERP Consulting for Electronic Payment Company
5.0 Nov 16, 2020Project management is excellent. They’re proactive, which I appreciate. Initially, we had biweekly or monthly calls until everything died down. Now, everything is running well and working for itself. Their team provides webinars covering different topics that teach people new functions and features of the ERP software.
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Industry Experience
Net at Work LLC has demonstrated expertise across various industries including manufacturing, food & beverage, and other sectors such as building components and point-of-sale distribution. Feedback highlights strengths in IT support, ERP consultations, and managed services, with notable achievements in timely project delivery and effective communication. Overall sentiment across industries is positive, emphasizing their deep knowledge and ability to adapt solutions to meet specific business needs, making them a suitable partner for clients seeking comprehensive IT and ERP services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Net at Work LLC for providing good value for their costs, noting that their services have been instrumental in achieving project goals on time and within budget. For instance, one client appreciated that the company offered 'good value for cost' while another highlighted the 'invaluable' support provided for SAGE Accounting. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services rendered.Was this helpful?
More responsive than most other service providers
Get in TouchNet at Work LLC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+$150 - $199 / hr1,000 - 9,999Serves Charlotte, NCServices provided
70% IT Managed Services10% AI Consulting10% Cybersecurity +1 service10% IT Strategy ConsultingSee all 93 projectsIntegris is a provider of Managed IT Services, offering comprehensive IT Management, IT Support Services, and cybersecurity solutions. The majority of reviews highlight their responsive and knowledgeable team, with approximately 90% of clients emphasizing their effective problem-solving and high-quality service. While most feedback is positive, a few clients suggest improvements in response times for urgent issues.
Reviews mention Knowledgeable
Integris has garnered high praise for its knowledgeable team, as clients frequently commend their expertise and responsiveness. One client noted that Integris' team is 'super knowledgeable' and impressed with their ability to manage complex IT issues efficiently. Another highlighted their 'wide range of services and knowledge of the IT realm,' emphasizing that they can address various technical needs without the hassle of multiple vendors. Overall, clients express strong confidence in Integris' capabilities, reflecting a consistently positive sentiment regarding their knowledge and support.-
Managed IT Services & Cloud Consulting for Nonprofit
5.0 Sep 30, 2024Our point of contact for complex issues always does a fabulous job and is very knowledgeable when we have a problem. Integris' wide range of services and knowledge of the IT realm is impressive. We previously struggled to find somebody who could solve all of our problems, so it’s nice to have a team who can help with our scanners, printers, security features, and emails.
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IT Managed Services for Healthcare Clinic
5.0 Sep 26, 2024I would like to give a shout-out to their IT Support Specialist, who is the most knowledgeable about our systems. He knows where all the trouble spots are and can trace them out efficiently. We’ve never had a problem that he couldn’t get his hands on and fix. He has also trained several people about our clinic, and they do a pretty good job whenever he's unavailable.
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Managed IT Services for Claims Management Solutions Co
4.5 Aug 27, 2024Integris' knowledge base is impressive. They're well-versed in current technologies and excellent at managing expectations. Overall, they're very solid in everything that has to do with technology.
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Managed IT Services & Support for Grocery Retail Chain
5.0 Aug 21, 2024Other more traditional MSPs we worked with in the past were usually knowledgeable, but they had teammates knowing three different topics at once. However, Integris is really deep and granular regarding their expertise. They have a lot more to offer when it comes to their knowledge in different fields and areas. Their knowledge encompasses disaster recovery, cybersecurity, server environment, and storage.
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Managed IT & Support Services for Bank
4.5 Jul 16, 2024I’m impressed with Integris’ ability to learn our environment and understand how to support a bank — they’ve gone above and beyond. Moreover, they incentivize their resources to keep their documentation and knowledge base current. If someone else comes in and has to handle a similar issue, the documentation comes in handy.
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54 of 67 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 67 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT & Cybersecurity Services for BioTech Tools Co
5.0 — Integris provides managed IT and cybersecurity services for a biotechnology tools company. The team's work includes user support, security testing, and managing the client's IT infrastructure. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integris is perceived as providing good value for money, with clients noting their responsive support and comprehensive IT services. One client highlighted a 20% cost saving compared to maintaining an in-house team, while another emphasized the quality of service justifying higher expenses. Clients appreciated the proactive approach to problem-solving, though some noted occasional delays in responsiveness. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Integris's offerings.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$25 - $49 / hr50 - 249Serves Charlotte, NCServices provided
80% IT Managed Services10% Cloud Consulting & SI10% CybersecuritySee all 12 projectsCorporate Technologies is a Managed IT Services provider excelling in IT management, support, and security. With a high rating and geographic proximity being common selection factors, 100% of reviewers commend their responsiveness and project management. Their services include server management, cybersecurity, and IT support, contributing to enhanced efficiency and operational continuity for diverse industries.
6 of 12 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Fiber Optics Installation Company
5.0 — Corporate Technologies provides managed IT services for a fiber optics installation company. The team provides 24/7 help desk support, cybersecurity, and system monitoring. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Corporate Technologies for their competitive pricing and excellent value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality IT support, as noted by a client who appreciated the 'good value for cost.' Another client emphasized their responsiveness and efficiency, stating that Corporate Technologies resolves issues quickly and effectively, further reinforcing the sentiment that their investment yields substantial returns in operational efficiency.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$35 Best for small, local businesses $55 Growing SMBs needing onsite help $80 Businesses wanting full IT coverageView Packages24/7 Help Desk & Network Monitoring
Start Your IT Transformation Today! Free expert consults with local IT specialists. Free network assessment. Tailored solutions. Fast response within 24 hours. 24/7 support with unlimited access.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Charlotte, NC
Services provided
10% IT Managed Services10% AI Consulting10% AI Development +7 services10% Custom Software Development10% Enterprise App Modernization10% Generative AI10% Mobile App Development10% UX/UI Design10% Web Design10% Web DevelopmentSee all 35 projectsSoftDoes is a software development firm specializing in creating customized automation, scheduling, and management platforms for various industries. Across their reviews, 100% of clients praised them for aligning solutions with organizational processes and adapting to ongoing feedback. Approximately 72% of the clients mentioned improved operational efficiency, highlighting SoftDoes's impact on time savings and effective decision-making. Their ability to integrate AI and practical automation while maintaining human oversight is highly commended.
22 of 22 reviews are 5 stars$10,000 – $49,000 avg. project costRead 22 Recent ReviewsReviewed 22 times in the past 6 months
SoftDoes has received positive feedback over the past six months, with clients highlighting their ability to streamline operations and enhance workflow efficiency. One client noted a 40% reduction in scheduling conflicts and improved communication, while another reported a 30% decrease in manual coordination time. Clients appreciated SoftDoes' responsiveness and adaptability to feedback, ensuring solutions were tailored to their unique needs. Overall, the sentiment is highly favorable, with clients recommending SoftDoes for their practical approach and effective project management.Was this helpful?
Industry Experience
SoftDoes has demonstrated significant expertise across various industries, including healthcare, hospitality, advertising, IT, and education. Clients highlight their ability to streamline operations, enhance communication, and improve project management efficiency. Feedback generally reflects positive sentiment, particularly in healthcare where operational compliance and scheduling improvements were noted. In advertising and IT, SoftDoes is praised for reducing administrative burdens through effective automation. Their strength lies in creating tailored solutions that adapt to specific industry needs, making them a suitable partner for organizations seeking to optimize their operational workflows.
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Education Hospitality & leisure Advertising & marketing Other industries Information technology Sports Consumer products & services Telecommunications Cleaners Manufacturing Medical Financial services Energy & natural resources Construction Non-profit Real estate eCommerce DentalWas this helpful?
More responsive than most other service providers
Get in TouchSoftDoes is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (50)Charlotte, NC
1422 South Tryon Street
Charlotte, NC 282032 - 5
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$5,000+Undisclosed1,000 - 9,999Charlotte, NC
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +7 services10% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingLaunched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (63)Charlotte, NC
201 North Tryon Street, Suite 2150
Charlotte, NC 2820276 - 100
8554864057
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Featured
What are Featured Providers?
$1,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
50% IT Managed Services40% Cybersecurity10% Unified Communications Consulting & SISee all 73 projectsTPx is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company has received predominantly positive feedback, with approximately 90% of reviews highlighting their technical expertise and proactive communication. Common themes include successful project management, seamless migration and security solutions, and cost-effective services that meet compliance standards. Reviewers frequently commend TPx for their responsiveness and ability to deliver tailored solutions.
Reviews mention Accessible
Clients have praised TPx Communications for their exceptional accessibility and responsiveness. One client highlighted the team's remarkable responsiveness to concerns, noting that communication was prioritized and that the assigned contact was dedicated to their success. They appreciated TPx's flexibility in accommodating busy schedules and their willingness to address any issues promptly. Overall, the sentiment regarding accessibility is overwhelmingly positive, with clients feeling supported and valued throughout their engagement with TPx.-
IT Services for Restaurant Group
5.0 Apr 4, 2023The team is always available to hop on a call if needed and urgent. They are very professional and extremely responsive. Follow up on urgent issues is excellent. Personally, we could not ask for a better Team overall.
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Cybersecurity & IT Managed Services for Water Filtration Co
5.0 Jan 16, 2025TPx absolutely delivered on our needs. The timelines may have changed, but it was due to the increased knowledge and change in decisions throughout the process to ensure we got MORE than what we expected and needed. TPx secures multiple project managers for each area of the project to ensure that each goal is met as efficiently as possible. If road bumps occurred, they were handled with professionalism and the end result was always better than we anticipated. It takes moments to receive a reply to an email, text message, or phone call. It's quite impressive.
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Cybersecurity & IT Managed Services for Water Filtration Co
5.0 Jan 16, 2025TPx Communications' extensive range of services impressed us. They truly function as a "one-stop shop" for all business operational needs. Why rely on multiple vendors when you can work with a single provider that offers lower costs and greater accessibility than competitors? This is why TPx stands out to us.
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Cybersecurity & IT Managed Services for Water Filtration Co
5.0 Jan 16, 2025Like any new relationship or implementation, there were some learning curves of our business, as well as TPx's. All I can recommend is communication. TPx is more than willing to communicate with you to ensure that any pain points you are experiencing can be addressed and corrected immediately during onboarding. Don't be shy, they are there to help and assist.
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15 of 31 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 31 ReviewsIT Managed Services PROJECT HIGHLIGHT
Platform Migration Services for Therapy Services Company
5.0 — TPx migrated a contract therapy services company's email retention and archiving platform from Zix to Microsoft 365 Exchange Online. This included a large-scale migration of 1.6 TB of archived email Read moreWas this helpful?
Industry Experience
TPx Communications has demonstrated expertise across various industries, notably in Home Services, Medical, Non-profit, and Education. Clients praised their cybersecurity solutions, responsiveness, and project management skills, with a focus on enhancing operational efficiency and security. Overall sentiment is positive, highlighting strong customer service and effective implementations, particularly in sectors requiring robust IT infrastructure. Potential clients in sectors like healthcare, education, and manufacturing may find TPx to be particularly well-suited for their technology needs.
Read All ReviewsSelect Industry to see insights
Business services Telecommunications Food & Beverages Non-profit Nonprofit Transportation Government Utilities Software Construction Financial services Legal Other Industry Real estate Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Retail Healthcare Education Advertising & marketing Manufacturing Medical Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$10,000+$150 - $199 / hr250 - 999Serves Charlotte, NCServices provided
50% IT Managed Services50% CybersecuritySee all 1 projectsRed River is an IT services company specializing in cloud migration and strategic IT solutions. Based on client feedback, 100% express satisfaction with their work, praising their responsiveness, diligence, and effective training sessions. The company is noted for its commitment to best practices and genuine interest in client success, with no negative feedback reported.
Industry Experience
Red River demonstrates expertise in the IT sector, particularly in cloud migration for organizations such as American Farmland Trust. Feedback indicates strong project management, responsiveness, and a focus on best practices. Clients appreciate their thorough discovery phases and tailored solutions, leading to enhanced operational efficiency and staff satisfaction. Overall sentiment is highly positive, making Red River a suitable partner for businesses seeking cloud-based IT solutions across diverse industries.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Red River's cost and value for money, noting that their investment of approximately $100,000 yielded significant improvements in operational efficiency and staff morale. One client highlighted the company's responsiveness and commitment to best practices, stating that they were consistently held accountable to deadlines. Overall, the sentiment reflects a strong belief that the services provided justify the costs incurred, reinforcing Red River's position as a valuable IT partner.Was this helpful?
$5,000+$200 - $300 / hr10 - 49Serves Charlotte, NCServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 3 projectsDatalink Networks Inc. is a Managed IT Services provider specializing in IT Management and Support Services. Reviews indicate a 100% positive feedback rate, highlighting their rapid response, proactive problem-solving, and exceptional customer service. Approximately 67% of reviewers commend their ability to implement secure and resilient IT infrastructures, emphasizing their dependable and efficient project management.
Reviews mention Timely
Clients have expressed a highly positive sentiment regarding Datalink Networks Inc.'s timeliness. One reviewer noted that the implementation of services was completed faster than expected, highlighting their efficiency. Additionally, they praised the team's proactive approach, stating they provided solutions to unexpected challenges in mere minutes. This responsiveness made clients feel prioritized, reinforcing the impression of Datalink Networks as a reliable partner capable of delivering on time.-
Barracuda Setup for Nonprofit Professional Association
5.0 Nov 5, 2025Everything was up and running faster than they (and we) expected. Willingness to quickly find solutions to every unexpected difficulty ... of which there were many. They proved they could anticipate causes of implementation difficulties and had solutions in minutes. Headspinningly fast, competent service.
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3 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Seafood Company
5.0 — Datalink Networks Inc. transformed a seafood company's IT infrastructure to make it more secure and resilient. Tasks included rebuilding the network infrastructure, implementing security, and Read moreWas this helpful?
Industry Experience
Datalink Networks Inc. has garnered positive feedback across various industries, including nonprofit, healthcare, and food & beverage. Clients commend their expertise in IT infrastructure improvements, project management, and responsive support. In the nonprofit sector, they excelled at implementing secure email services. In healthcare, they facilitated effective hardware upgrades, while in the food & beverage industry, they significantly enhanced network security and performance. Overall, their strengths lie in their proactive problem-solving and dependable service, making them a suitable partner for organizations seeking robust IT solutions.
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Nonprofit Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Datalink Networks Inc. is frequently praised for delivering high value relative to their pricing. Clients noted their exceptional responsiveness and dedication, with one reviewer highlighting the 'headspinningly fast, competent service' provided. Another client emphasized that their inquiries were 'immediately addressed and applied in time.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received superior support and solutions that justified the investment.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Mint Hill, NC
Services provided
50% IT Managed Services40% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsBrightFlow Technologies is a managed services provider focused on helping organizations build stable, secure, and scalable IT environments that support real business needs. BrightFlow was created to
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$1,000+$100 - $149 / hr10 - 49Winston-Salem, NC
Services provided
40% IT Managed Services20% IT Strategy Consulting15% Cybersecurity +3 services10% AI Consulting10% BI & Big Data Consulting & SI5% Cloud Consulting & SISee all 1 projectsInfoPathways Inc. is a provider of Managed IT Services, specializing in IT Management and Support Services. The reviews highlight their efficiency in migrating systems to Microsoft 365 and retiring outdated infrastructure. Clients appreciate their adherence to project timelines and the strong professional relationships they foster, with no significant areas for improvement noted.
1 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Services for Volunteer Fire Department
5.0 — InfoPathways Inc. has provided IT support for a volunteer fire department. They've retired the phone systems and physical servers, set up a Microsoft 365 account, and migrated from Gmail to Read moreWas this helpful?
Industry Experience
InfoPathways Inc. has demonstrated expertise in the non-profit sector, particularly with volunteer organizations. They have effectively assisted clients in migrating to Microsoft 365, reducing server dependencies, and transitioning phone systems, resulting in timely project completions and high customer satisfaction. Feedback highlights their strong project management and value for cost, making them a suitable partner for non-profits seeking IT solutions.
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Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend InfoPathways Inc. for providing good value for cost, with one review specifically highlighting that their pricing fit within budget constraints. The company’s ability to deliver projects on schedule further enhances their perceived value. Overall sentiment reflects satisfaction with the balance of quality and affordability, indicating that clients feel they received a worthwhile return on their investment.Was this helpful?
See All Locations (2)Winston-Salem, NC
486 North Patterson Avenue
Winston-Salem, NC 271012 - 5
4107519929
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$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
40% IT Managed Services40% IT Strategy Consulting20% CybersecuritySee all 8 projectsSkyView Technology Inc is a reputable provider of Managed IT Services, specializing in outsourced IT support, cybersecurity, and cloud solutions. They are highly commended for their responsiveness, technical expertise, and customer-centric approach, with 100% of reviews noting their tailored solutions and exceptional project management skills. Clients consistently highlight their effective communication and ability to deliver on time and within budget.
2 of 2 reviews are 5 stars1 new review for IT Managed Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
SkyView Technology Inc has received positive feedback from clients in the last six months, highlighting their effective implementation of cloud-based CRM and customer service solutions. Clients noted improvements in appointment management, customer follow-up processes, and overall operational efficiency. Their project management was praised for clear communication and timely delivery. Clients appreciated the team's responsiveness and technical expertise, particularly in customizing solutions for service-oriented businesses. Overall, experiences were very positive, with minor suggestions for enhanced reporting capabilities.Was this helpful?
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1 of 1 Charlotte-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsIT Managed Services project highlight
IT Services for Architectural & Structural Engineering Firm
5.0 — SkyView Technology Inc provided IT support for an architectural and structural engineering firm. The team configured devices, assisted with infrastructure support, and helped with the client's Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Local clients describe SkyView Technology Inc as a reliable partner for cybersecurity and IT infrastructure, noting their ability to adapt to client schedules, deliver cost-effective services, and maintain high standards of project execution and ongoing support.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
80% IT Managed Services20% CybersecuritySee all 18 projectsKATALYST is a Managed IT Services provider specializing in IT Management and IT Support Services, offering outsourced IT management and cybersecurity solutions. Reviews consistently highlight their professionalism, timely delivery, and effective communication. Approximately 80% of reviewers noted their responsiveness and strong project management skills, while 20% suggested areas for improvement, such as scheduling unmanaged services. Their competitive pricing and tailored solutions have made them a preferred choice for both government and private sector clients.
Reviews mention Easy to reach
Clients consistently highlight the accessibility and responsiveness of Katalyst Network Group. One client noted that they were 'always easy to get a hold of' when needed, while another emphasized their organized communication, reporting they are 'responsive through emails, phone calls, and text messages.' This sentiment underscores Katalyst's commitment to maintaining open lines of communication, ensuring clients feel supported and informed throughout their projects.-
Managed IT Services for Nonprofit Social Enterprise
5.0 Feb 22, 2023Katalyst Network Group is responsive through emails, phone calls, and text messages. If I’m not at the office, anyone can still contact the Katalyst Network Group and ask for assistance. Katalyst Network Group knows our organization, and I trust them completely with our information’s security.
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Managed IT Services for Memorial Hospital
5.0 Nov 30, 2022Rob was quick to answer any questions we had and kept us in the loop on what he was doing to help. They were always easy to get a hold of when you needed them and always did a great job. They are always competitive on pricing as well.
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Hickory, North Carolina (3) Greenville, South Carolina (2) Rocky Mount, North Carolina (1) Charlotte, North Carolina (1) Lumberton, North Carolina (1) Raleigh, North Carolina (1) Overland Park, Kansas (1) Statesville, North Carolina (1) Winston-Salem, North Carolina (1) Florence, South Carolina (1) Asheville, North Carolina (1) Kings Mountain, North Carolina (1) Waynesville, North Carolina (1) Fountain Inn, South Carolina (1)Was this helpful?
1 of 2 Charlotte-based review is 5 stars$10,000 – $49,000 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Managed IT Services for Memorial Hospital
5.0 — A memorial hospital engaged with Katalyst Network Group for managed IT services. The team helped with the exchange server backup, focusing on freeing space, creating new databases, and Read moreWas this helpful?
Review Rating from Clients
4.6/5.0
Quality
4.9
Schedule
4.7
Cost
4.6
Willing to Refer
4.8
North Carolina-based clients highlight KATALYST's proficiency in cybersecurity, network upgrades, and managed services, noting their technical skill, reliability, and personalized approach. They appreciate the company's capacity to deliver seamless solutions across diverse industries with minimal disruption.Read Local ReviewsWas this helpful?
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$25,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
20% IT Managed Services30% CRM Consulting and SI15% IT Staff Augmentation +3 services15% Low/No Code Development10% AI Agents10% AI DevelopmentSee all 8 projectsEquals 11 is a company specializing in IT Support Services with a focus on Managed IT Services and IT Management. Reviews highlight their responsive and flexible approach, with 100% of feedback noting significant reductions in manual effort and successful project execution. The team is praised for their dedication, though some suggest enhancements in workflow visibility.
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
CRM Consulting & SI for Pharmacy Services Company
5.0 — Equals 11 provides ongoing Salesforce support for a pharmacy services company. The team has implemented new contract templates, built a customized automation, and retired technical debt. Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Equals11 indicates a strong sentiment regarding cost and value for money. Many clients noted that Equals11's pricing fit within their budgets, with one client specifically stating, 'Pricing fit our budget.' Clients consistently highlighted the timely delivery of services and high-quality outcomes, reinforcing the perception of good value. Additionally, a client remarked on how Equals11's recommendations helped avoid costly decisions, showcasing their commitment to delivering value rather than merely pushing for sales.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients highlight Equals11's ability to demystify Salesforce, tailor solutions to unique business models, and deliver impactful MVPs, demonstrating strong project management and strategic planning.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves Charlotte, NCServices provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingSee all 17 projectsLayerCake Technologies specializes in providing Managed IT Services and IT Support Services. The company consistently receives positive feedback for its exceptional customer service and expertise, with 100% of reviewers highlighting their responsiveness and technical prowess. Clients appreciate their seamless project management and commitment to quality, with Total Networks cited as a transformative partner in IT infrastructure and management.
14 of 14 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Insurance Agency
5.0 — Total Networks works as an insurance agency's MSP. They support all of the client's employees by implementing technical updates, conducting cybersecurity audits, and enabling them to access new Read moreWas this helpful?
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Clients of LayerCake Technologies frequently commend the company for its cost-effectiveness and value for money. Feedback highlights their ability to deliver high-quality services within budget, with one client noting, 'Total Networks completes its projects on time' and consistently 'under promises and over performs.' Another stated, 'The projects were completed on time and within proposed budget.' Overall, clients express strong satisfaction with the pricing relative to the services provided, reinforcing the company's reputation for reliability and professionalism.Was this helpful?
More responsive than most other service providers
Get in TouchLayerCake Technologies is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Serves Charlotte, NCServices provided
35% IT Managed Services20% AI Consulting15% Cybersecurity +3 services10% Cloud Consulting & SI10% IT Strategy Consulting10% Unified Communications Consulting & SISee all 2 projectsInterlink Cloud Advisors, Inc. is a Managed IT Services provider offering comprehensive IT support, including network administration and 24/7 help desk services. They are highly rated, with 100% of reviewers highlighting their proactive and client-focused approach. Their expertise in Microsoft technologies and commitment to building strong client relationships distinguish them as a trusted partner in IT management.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Interlink Cloud Advisors, Inc. as a strategic partner that excels in Microsoft cloud projects. A CIO from a law firm noted their strong project management and timely delivery, emphasizing their ability to provide actionable guidance aligned with business goals. Clients appreciate the consolidation of resources and improved system reliability, achieving significant cost savings. However, there is a call for a shift towards a continuous advisory model to maintain expertise as environments evolve.Was this helpful?
1 of 1 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Consulting for Nonprofit Organization
5.0 — Interlink Cloud Advisors, Inc. provides managed IT services for a nonprofit organization. The team is responsible for network management, backup creation, help desk support, and IT consulting. Read moreWas this helpful?
Industry Experience
Interlink Cloud Advisors, Inc. has garnered positive feedback across diverse industries, notably in nonprofit and legal sectors. Clients commend their expertise in IT management, cloud solutions, and proactive customer engagement. The nonprofit sector values their commitment to fostering community relationships, while the legal industry highlights their strategic partnership approach, particularly in Microsoft cloud integration and cybersecurity. Overall, the sentiment is highly favorable, indicating strong alignment with organizations seeking reliable IT solutions and strategic advisory services.
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Read All ReviewsWhat Clients Have Said
Clients of Interlink Cloud Advisors, Inc. consistently express satisfaction with the company's cost-effectiveness and value for money. One client noted their engagement resulted in significant savings by consolidating underutilized systems, limiting budget growth to under 6%. Another client highlighted the company's ability to treat them as a priority despite being a smaller organization, praising their support and investment in client relationships. Overall, the feedback reflects strong sentiment regarding the company's pricing relative to the quality of service provided.Was this helpful?
Undisclosed$100 - $149 / hr50 - 249Serves Charlotte, NCServices provided
60% IT Managed Services20% Cybersecurity10% Compliance Consulting +1 service10% IT Staff AugmentationSee all 4 projectsIntegritek Holdings is a Managed IT Services provider specializing in IT Support Services and IT Management. Their reviews reflect a strong commitment to customer service, with consistent praise for their responsiveness and professionalism. Approximately 100% of reviewers commend their expertise in managing IT projects within budget and on time, and mention minimal staff turnover, ensuring familiarity with their clients' systems.
Reviews mention Knowledgeable
Integritek Holdings received positive feedback regarding their knowledgeable staff, which is highlighted by clients' experiences of timely responses and effective troubleshooting. One client noted the team's familiarity with their systems due to low staff turnover, enhancing their service quality. Another client emphasized their consistent availability to address queries. Overall, the sentiment reflects strong confidence in Integritek's expertise and commitment to delivering reliable IT solutions.-
Cybersecurity & Managed IT Services for Employment Nonprofit
5.0 Sep 19, 2023Knowledgeable and committed staff that respond in a timely manner. Little staff turnover so the team knows our systems extremely well, which makes it easy for them to troubleshoot.
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Industry Experience
Integritek Holdings has received positive feedback across various industries, including non-profit, government, and other sectors. Clients commend their expertise in IT support and project management, highlighting strengths in responsiveness, customer service, and knowledge retention. The government sector values their cloud integration and security services, while non-profits appreciate their commitment to meeting performance goals. Overall, sentiment is highly favorable, positioning Integritek as a strong candidate for organizations seeking reliable IT solutions.
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Other Industry Nonprofit GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Integritek Holdings is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget constraints while delivering high-quality services. One client stated, 'Pricing fit our budget,' and another highlighted 'good value for cost.' Overall sentiment is positive, with feedback emphasizing their responsiveness and efficiency, ensuring that projects are completed within budget and timelines.Was this helpful?
More responsive than most other service providers
Get in TouchIntegritek Managed IT Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
60% IT Managed Services25% Compliance Consulting15% CybersecuritySee all 1 projectsCorpInfoTech - (Corporate Information Technologies) is a managed IT services provider specializing in infrastructure overhaul, cybersecurity, and IT management. The company has received overwhelmingly positive feedback, with clients praising their strategic approach, responsiveness, and exceptional ability to handle complex IT environments. Approximately 100% of reviewers highlight their professionalism and effectiveness in maintaining uninterrupted operations.
Industry Experience
CorpInfoTech has demonstrated expertise primarily in the manufacturing, aerospace, and medical industries, particularly through their work with Roush Yates Racing Engines. Clients commend their infrastructure overhaul capabilities, managed services, and cybersecurity solutions, highlighting their personalized service and adaptability in complex operational environments. The overall sentiment is highly positive, with clients noting significant improvements in compliance and operational efficiency, making them a strong fit for industries requiring robust IT infrastructure and security.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend CorpInfoTech for delivering exceptional value for money, highlighting their thorough and personalized approach to complex IT challenges. One client noted their team was 'some of the best and fairest in the business,' emphasizing the impressive results achieved without disrupting operations. Overall, the sentiment reflects strong satisfaction with both the cost-effectiveness and quality of service provided, with clients feeling that their investment led to significant improvements in infrastructure and compliance efforts.Was this helpful?
1 of 1 Charlotte-based review is 5 stars$1,000,000 – $9,999,999 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
IT Infrastructure Overhaul for Engine-Buiding Team
5.0 — CorpInfoTech - (Corporate Information Technologies) has overhauled the IT infrastructure of an engine-building team. The team has put security controls and created an environment for Microsoft Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients in Mooresville praise CorpInfoTech - (Corporate Information Technologies) for their expertise in infrastructure overhaul, cybersecurity, and compliance projects, emphasizing their strategic planning, responsiveness, and personalized service in complex, mission-critical environments.Read Local ReviewsWas this helpful?
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$10,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
50% IT Managed Services15% Cybersecurity15% Other IT Consulting and SI +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 3 projectsComplete Network is an IT services company providing comprehensive support, including network maintenance, cybersecurity, and software integration. Reviews consistently highlight their effective project management and proactive solutions, with 100% of clients praising their reliability and responsiveness. Although there are minor concerns about new staff training, clients are generally very satisfied with Complete Network's services and long-term partnership approach.
Reviews mention Proactive
Complete Network demonstrates a proactive approach in managing IT systems for Disability Rights New York, as evidenced by their continuous monitoring and prompt alerts for any network issues. Clients commend their project management capabilities, particularly in handling IT infrastructure changes efficiently. One client noted their impressive ability to provide comprehensive solutions that enhance overall business functions rather than merely addressing isolated technical problems. Overall, the sentiment regarding their proactivity is highly positive, with no noted areas for improvement.-
IT Services for Advocacy Group
5.0 Jun 12, 2020Their ability to do more than basic IT support tasks is impressive. They suggest ways to improve the overall function of our business rather than just helping with isolated technical issues.
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See All Locations (3)Charlotte, NC
9311 Monroe Rd, STE A
Charlotte, NC 2827010 - 15
(704) 246-1717
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Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Charlotte-based clients praise Complete Network for reliable network management, email security, and ongoing support, emphasizing their long-term partnership and effective communication. They highlight the company's ability to deliver consistent results and maintain a secure infrastructure for diverse business needs.Read Local ReviewsWas this helpful?
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Featured
What are Featured Providers?
$5,000+$150 - $199 / hr10 - 49Serves Charlotte, NCServices provided
35% IT Managed Services25% Cloud Consulting & SI20% Cybersecurity +1 service20% Unified Communications Consulting & SISee all 31 projectsVertical IT Solutions is a provider of Managed IT Services, focusing on IT Management, IT Support Services, and Managed Information Technology. They have received overwhelmingly positive feedback, with 100% of clients praising their responsiveness and ability to swiftly address issues. Reviewers consistently highlight their professionalism and effective communication, noting their proactive support and timely problem resolution.
Reviews mention Reliable
Clients consistently commend Vertical IT Solutions for their reliability, noting their promptness and efficiency in addressing IT needs. One client highlighted their immediate response to system downtimes and praised the professionalism of the team. They are recognized for their effective communication and project management, with tools that enhance collaboration. Overall, the sentiment reflects a strong trust in Vertical IT Solutions as a dependable partner for IT support.-
IT Services for Religious Organization
5.0 Mar 17, 2023Vertical Computers’ work has been instrumental in increasing our internet’s speed and efficiency. Moreover, if our systems go down, Vertical Computers’ team fixes them immediately. Vertical Computers is very prompt and punctual. Regarding tools and communication, we use Microsoft Teams, Zoom, email, and a ticketing system — they’re very quick to get back to us. Overall, Tim and Steven are phenomenal in managing the project and helping us go forward with our plans. Vertical Computers has a reliable and professional team with good systems and tools, making them a great provider.
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12 of 16 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cloud Consulting & SI for Steel Products Manufacturer
5.0 — Vertical IT Solutions provides managed IT services for a steel product manufacturer. The team is responsible for cybersecurity, troubleshooting, server maintenance, and support. Read moreWas this helpful?
Industry Experience
Vertical IT Solutions has garnered positive feedback across various industries, including Construction, Education, Legal, and Healthcare. Clients commend their responsiveness, technical expertise, and effective communication. In Construction, their managed IT services improved operational efficiency. In Education, they provided vital cybersecurity solutions, enhancing compliance and support. Legal firms benefited from swift IT troubleshooting, while Healthcare organizations highlighted their role in modernizing phone and networking systems. Overall, Vertical IT Solutions is well-suited for organizations seeking reliable IT support and customized solutions across these sectors.
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Construction Agriculture Legal Education Other Industry Wellness & Fitness Human Resources Real estate IT Services Hospitality & leisure Media Consumer Products Business services Manufacturing Sports Government Software Healthcare NonprofitWas this helpful?
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Los Angeles, California (2) Anaheim, California (2) Sacramento, California (2) Chino Hills, California (2) Corona, California (2) Livermore, California (1) Moorpark, California (1) Irvine, California (1) La Habra, California (1) Laguna Niguel, California (1) Corpus Christi, Texas (1) Fontana, California (1) Fullerton, California (1) Norwalk, California (1) Chino, California (1) San Bernardino, California (1) San Dimas, California (1) Seattle, Washington (1) Auburn, California (1) Palos Verdes Estates, California (1) Bayfield, Wisconsin (1)This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$5,000+$150 - $199 / hr10 - 49Serves Charlotte, NCServices provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 6 projectsReboot, Inc. is a Managed IT Services company specializing in outsourced IT management, cybersecurity, and IT support services. The company consistently receives positive reviews, with clients highlighting their technical expertise and commitment to tailored solutions. Approximately 100% of reviewers praise Reboot, Inc.'s effective communication and project management skills, emphasizing their ability to meet or exceed expectations.
4 of 6 IT Managed Services reviews are 5 stars6 new reviews for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services & Cloud Consulting & SI for Paint Co
5.0 — Reboot, Inc. provided IT services for a paint company. The team helped the client migrate to Azure server hosting and Azure virtual desktops and updated the client's networking, including VPN Read moreWas this helpful?
Industry Experience
Reboot, Inc. has demonstrated strong expertise in the Financial Services, Advertising & Marketing, and Manufacturing sectors. In Financial Services, they excelled in resource utilization and implementing security measures. Their work in Advertising & Marketing focused on comprehensive IT support and cybersecurity, significantly improving operational efficiency. Meanwhile, in Manufacturing, they achieved seamless IT migrations and risk mitigation. Overall, clients commend their effective communication, project management, and commitment to understanding specific industry needs, making them a suitable partner across these fields.
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Financial services Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Reboot, Inc.'s exceptional value for money, frequently noting their pricing aligns well with budgets while delivering high-quality services. For instance, one client remarked on the 'good value for cost,' while another emphasized their 'great culture fit' and alignment with company values. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both the affordability and quality of the services provided, leading to long-term partnerships.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
40% IT Managed Services30% IT Strategy Consulting15% Cloud Consulting & SI +1 service15% CybersecuritySee all 2 projectsNetsafe Solutions is a Managed IT Services provider specializing in comprehensive IT Management and IT Support Services, including Microsoft 365 administration and endpoint protection. Across reviews, 100% of clients commend their technical expertise and accountability, highlighting significant cost savings and improved IT stability, with no major outages reported. Their project management and communication are consistently praised.
2 of 2 reviews are 5 stars2 new reviews for IT Managed Services servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Netsafe Solutions has received positive feedback from clients over the past six months, highlighting their effective management of IT services and support. One client noted significant improvements in productivity and security, with no incidents since the engagement began. Another client praised the company's ability to reduce IT issues and costs. Overall, clients appreciate Netsafe Solutions' technical expertise, accountability, and strong communication, indicating a high level of satisfaction with their services.Was this helpful?
Industry Experience
Netsafe Solutions has demonstrated expertise in the Education and Manufacturing industries, providing managed IT services, cybersecurity, and Microsoft 365 administration. Clients commend their technical depth, accountability, and ability to resolve critical issues, enhancing operational stability and efficiency. In Education, they have facilitated cost savings and reduced IT problems, while in Manufacturing, they have improved cyber insurance posture and reduced ticket resolution times. Overall, feedback reflects strong satisfaction, suggesting a solid fit for organizations in these sectors.
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Education ManufacturingWas this helpful?
1 of 1 Charlotte-based review is 5 stars1 Charlotte-based review for IT Managed Services in past 6 monthsUnknown avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Managed IT Services for Disability Support Organization
5.0 — Netsafe Solutions provides managed IT services for a disability support organization. They manage firewalls and associated technologies, support Microsoft 365, provide hardware support, and help Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients describe Netsafe Solutions as a dependable partner for managed IT, noting their proactive support, effective communication, and consistent cost reductions across diverse IT needs.Read Local ReviewsWas this helpful?
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$5,000+$200 - $300 / hr10 - 49Charlotte, NC
Services provided
25% IT Managed Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSee all 1 projectsRefresh Technologies, Inc is a Managed IT Services company known for its exceptional professionalism, responsiveness, and commitment to security. With 100% positive feedback, clients commend their ability to reduce IT costs by over 25% while delivering tailored solutions. Their organized project management and strong technical expertise make them a reliable partner for outsourced IT support services.
1 of 1 reviews is 5 stars1 new review for IT Managed Services services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Refresh Technologies, Inc highlight their exceptional professionalism, responsiveness, and deep understanding of client needs. Clients appreciate their proactive approach and ability to customize solutions, resulting in a significant reduction of IT costs by over 25%. The company's project management is noted for timely delivery and outstanding organization. Overall, clients express high satisfaction and confidence in recommending Refresh Technologies, Inc as a dependable and knowledgeable partner in technology services.Was this helpful?
Industry Experience
Refresh Technologies, Inc has received positive feedback primarily from clients in the consumer products and services industry. They are praised for their professionalism, responsiveness, and technical expertise, particularly in IT support and security. Clients appreciate their ability to tailor solutions to specific needs, resulting in significant cost reductions and improved project management. Overall, Refresh Technologies, Inc is well-regarded as a dependable partner for businesses seeking knowledgeable technology support.
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1 of 1 Charlotte-based review is 5 stars1 Charlotte-based review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project cost for IT Managed Services services in CharlotteRead Similar ReviewsCharlotte-based IT Managed Services project highlight
Managed IT Services for Retail Services Company
5.0 — Refresh Technologies, Inc provides IT support to a retail services company. The team is responsible for handling the client's IT needs and supporting their employees. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Local clients highlight Refresh Technologies, Inc's expertise in IT support, security, and project delivery, noting their ability to customize solutions and consistently meet deadlines. They value the company's personal service and proactive security measures that enhance operational efficiency.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Services provided
25% IT Managed Services50% BI & Big Data Consulting & SI25% IT Staff AugmentationSee all 1 projectsPalmetto Solutions is a data analytics firm specializing in healthcare solutions, offering services such as data integration and dashboard development. Their reviews highlight a 100% positive feedback rate, with clients praising their project management, responsiveness, and technical expertise. Notably, 90% of reviewers commend their ability to deliver intuitive, user-friendly dashboards that improve patient outcomes.
Industry Experience
Palmetto Solutions has demonstrated notable expertise in the healthcare industry, particularly in developing data visualization tools to improve patient outcomes. Clients have praised their ability to deliver user-friendly dashboards and effective data integration, leading to significant time savings and enhanced provider engagement. Overall sentiment in this sector is positive, emphasizing their strong project management and problem-solving skills. Potential clients in healthcare seeking data-driven solutions would likely find Palmetto Solutions a valuable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Palmetto Solutions offers good value for money, with one reviewer specifically highlighting the company's pricing as fitting their budget while providing excellent service. The firm's ability to deliver high-quality, tailored solutions at a reasonable cost has been appreciated, as evidenced by the successful outcomes of their projects. Overall, the sentiment around their pricing reflects a positive perception of cost-effectiveness relative to the quality of deliverables.Was this helpful?
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$1,000+$300+ / hr2 - 9Charlotte, NC
Services provided
30% IT Managed Services30% Cybersecurity30% IT Strategy Consulting +1 service10% Cloud Consulting & SISee all 1 projectsAMP IT is an IT services company specializing in the migration and management of Microsoft services. They receive positive feedback for their personalized service and efficient project management, with a 100% recommendation rate from reviewers. Clients appreciated their budget-friendly pricing and cultural alignment, leading to a successful engagement with improved tool accessibility.
Industry Experience
AMP IT has demonstrated expertise primarily in the business services sector, particularly in IT migration and integration. Clients have praised their personalized service, effective communication, and timely project delivery. The company has shown a strong ability to simplify complex IT challenges, enabling clients to enhance their operational tools. Overall sentiment within the business services industry is highly positive, suggesting AMP IT is a suitable partner for organizations in need of IT support and consultancy.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding AMP IT's pricing, highlighting that their costs fit within budget constraints. One client noted they chose AMP IT over competitors due to their affordable pricing and strong cultural alignment. Additionally, the personalized service provided by AMP IT has been commended, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service relative to the costs incurred.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
North Carolina-based clients praise AMP IT for their personalized service and expertise in migrating email and tools from GoDaddy, resulting in easier access and a comprehensive Microsoft suite. They highlight timely delivery and strong communication throughout the project.Read Local ReviewsWas this helpful?
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$5,000+$200 - $300 / hr50 - 249Charlotte, NC
Services provided
60% IT Managed Services20% Cybersecurity20% IT Strategy ConsultingWorkSmart IT Services is an IT managed services company. The Durham, North Carolina-based team offers IT managed services and IT strategy consulting.
Read moreSee All Locations (4)Charlotte, NC
2630 W. Arrowood Road, Suite 110
Charlotte, NC 2827310 - 15
(704) 542-9990
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$10,000+$150 - $199 / hr50 - 249Charlotte, NC
Services provided
40% IT Managed Services30% Cloud Consulting & SI30% IT Strategy ConsultingHeadquartered in Norcross, Georgia and Vaughan, Canada, CentricsIT is an IT managed services company. The team provides IT managed services and IT strategy consulting.
Read moreSee All Locations (7)Charlotte, NC
5950 Fairview Rd, Suite 740
Charlotte, NC 2821010 - 15
(+1) 980-939-1271
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$10,000+Undisclosed50 - 249Charlotte, NC
Services provided
50% IT Managed Services50% ECM Consulting and SIViewpointe is an ECM consulting and SI and IT managed services company. Their team is located in Charlotte, North Carolina and specializes in ECM consulting and SI and IT managed services.
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UndisclosedUndisclosed50 - 249Fort Mill, SC
Services provided
50% IT Managed Services50% AI DevelopmentMidsize IT managed services and AI firm IntelliSite, is headquartered in Fort Mill, South Carolina and Ceres, California. Their services include IT managed services and Artificial Intelligence.
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UndisclosedUndisclosed10,000+Charlotte, NC
Services provided
20% IT Managed Services30% Cybersecurity30% ERP Consulting and SI +1 service20% Business ConsultingBDO is an ERP consulting and SI company. Their large team is located in Chicago, Illinois and Huntsville, Alabama. Their services include ERP consulting and SI and Cybersecurity.
Read moreSee All Locations (49)Charlotte, NC
615 South College Street
Charlotte, NC 28202101 - 150
704-887-4236
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$5,000+$100 - $149 / hr250 - 999Charlotte, NC
Services provided
80% IT Managed Services20% Cloud Consulting & SICDI LLC is a midsize IT managed services company. They provide IT managed services and cloud consulting & SI and were launched in 1995.
Read moreSee All Locations (5)Charlotte, NC
1616 Camden Road, Suite 200,
Charlotte, NC 2820310 - 15
704.716.0010
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
40% IT Managed Services40% Cybersecurity15% IT Strategy Consulting +1 service5% Other IT Consulting and SIComTech Network Solutions is an IT managed services company. They were founded in 1990 and provide IT managed services and Cybersecurity.
Read moreSee All Locations (5)Charlotte, NC
101 South Tryon Street
Charlotte, NC 282806 - 9
980-987-2440
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Undisclosed$100 - $149 / hr10 - 49Charlotte, NC
Services provided
60% IT Managed Services20% Cloud Consulting & SI10% Cybersecurity +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SICCP Technologies is an IT managed services company established in 2000. The team focuses on IT managed services and cloud consulting & SI.
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$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Services provided
90% IT Managed Services10% Other DesignSmarter Systems is an IT managed services company. Established in 2008, the team focuses on IT managed services and Other Design.
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$1,000+< $25 / hr50 - 249Charlotte, NC
Services provided
100% IT Managed ServicesLaunched in 2000, gTECHserv, a midsize IT managed services company, is located in Charlotte, North Carolina. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
50% IT Managed Services50% CybersecurityNetwork Essentials is an IT managed services and Cybersecurity company. The Charlotte, North Carolina-based team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
25% IT Managed Services40% Cybersecurity20% IT Strategy Consulting +2 services10% Cloud Consulting & SI5% Unified Communications Consulting & SIVectorUSA is a midsize Torrance, California-based Cybersecurity company. The team specializes in Cybersecurity and IT managed services.
Read moreSee All Locations (5)Charlotte, NC
2520 Whitehall Park Drive
Charlotte, NC 2827321 - 30
3104361040
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
40% IT Managed Services40% Cybersecurity20% IT Strategy ConsultingCybersecurity company Systech MSP is located in Brooklyn, New York and Mahwah, New Jersey. They focus on Cybersecurity and IT managed services.
Read moreSee All Locations (3)Charlotte, NC
6000 Fairview Road
Charlotte, NC 2821041 - 49
855-579-6081
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$5,000+$50 - $99 / hr50 - 249Indian Trail, NC
Services provided
10% IT Managed Services40% Web Development10% Custom Software Development +4 services10% E-Commerce Development10% Mobile App Development10% Other Digital Marketing10% Search Engine OptimizationSee all 2 projectsAbove Bits LLC is a web development company offering services in PHP, Python, JavaScript, and WordPress, specializing in custom web projects and design. They receive positive feedback for their professional project management and ability to understand client needs, with nearly 100% of reviewers highlighting their reliability and effectiveness. While occasionally overextended, they adeptly scale up to meet project demands.
Reviews mention Professional
Clients have consistently highlighted Above Bits LLC's professionalism throughout their projects. The project management was described as 'key' and 'effective', showcasing their ability to understand client needs with minimal input required. One client noted their impressive grasp of project goals, which facilitated smoother execution. However, it was mentioned that at times, the company may become overwhelmed with projects, although they demonstrate a commendable capacity to scale up when necessary.-
Zen Cart Web Dev for Cosmetic Company
5.0 Mar 11, 2020Project management was key and was professional and effective. Most impressive was that they 'Got' what we were trying to accomplish with our projects with a minimum requirement on our part to produce complex and time-consuming design documents and specifications.
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Industry Experience
Above Bits LLC has received positive feedback across multiple industries, including cosmetics and telecommunications. Clients highlight their expertise in web development, specifically in PHP and WordPress, noting their ability to enhance business capabilities and project management effectiveness. The overall sentiment is favorable, with clients praising their reliability and adaptability, making them a suitable partner for long-term collaborations in both e-commerce and telecom sectors.
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Beauty & Cosmetics TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Above Bits LLC as offering good value for money, particularly appreciating their responsiveness and ability to meet project requirements with minimal oversight. One client noted significant improvements in business operations due to their contributions, while another emphasized their reliability and long-term collaboration potential. However, there were mentions of occasional overload, which the company manages effectively by scaling resources as needed.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Charlotte, NC
Services provided
45% IT Managed Services45% Cybersecurity5% IT Staff Augmentation +1 service5% IT Strategy ConsultingSterling Technology Solutions, a Cybersecurity company, is in Charlotte, North Carolina and Raleigh, North Carolina. The team specializes in Cybersecurity and IT managed services.
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Charlotte, NC 282046 - 9
855-452-2426
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UndisclosedUndisclosed250 - 999Charlotte, NC
Services provided
16% IT Managed Services20% Document Digitization & Management16% AI Development +3 services16% Back Office Outsourcing16% Digital Strategy16% Robotics Process AutomationFounded in 1999, Docufree is a midsize Document Digitization & Management company. Their services include Document Digitization & Management and Back Office Outsourcing.
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Charlotte, NC 2827350 - 75
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$1,000+$200 - $300 / hr2 - 9Charlotte, NC
Services provided
50% IT Managed Services30% Cybersecurity10% AI Consulting +2 services5% IT Strategy Consulting5% Unified Communications Consulting & SIIT managed services company Secure Wealth IT specializes in IT managed services and Cybersecurity. They are headquartered in Charlotte, North Carolina.
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35% IT Managed Services35% IT Strategy Consulting30% Cloud Consulting & SIESmith IT is an IT strategy consulting company. Based in Huntersville, North Carolina, their team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed10 - 49Charlotte, NC
Services provided
35% IT Managed Services30% Cybersecurity10% IT Strategy Consulting +5 services5% BI & Big Data Consulting & SI5% CRM Consulting and SI5% Cloud Consulting & SI5% ERP Consulting and SI5% Other IT Consulting and SILaunched in 2006, SparkNav is a small Charlotte, North Carolina-based IT managed services company. Their team provides IT managed services and Cybersecurity.
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$5,000+$100 - $149 / hr10 - 49Charlotte, NC
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100% IT Managed ServicesComplete Network Support is an IT managed services company founded in 2007. Their services include IT managed services.
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9311 Monroe Rd, Suite A,
Charlotte, NC 282706 - 9
+1.704.593.6200
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UndisclosedUndisclosed50 - 249Charlotte, NC
Services provided
50% IT Managed Services50% Cloud Consulting & SIMidsize cloud consulting & SI and IT managed services company CNP Technologies, is based in Charlotte, North Carolina. The team focuses on cloud consulting & SI and IT managed services.
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100% IT Managed ServicesEstablished in 1987, Technocom Business Systems is a small Charlotte, North Carolina-based IT managed services company. Their team specializes in IT managed services.
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40% IT Managed Services30% Cloud Consulting & SI30% IT Strategy ConsultingMidsize IT managed services company Flexential, is located in Charlotte, North Carolina. Their services include IT managed services and IT strategy consulting.
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30% IT Managed Services50% Cloud Consulting & SI20% IT Strategy ConsultingCloudaeris is a cloud consulting & SI company. Established in 2018, the team specializes in cloud consulting & SI and IT managed services. The agency is headquartered in Charlotte, North Carolina.
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25% IT Managed Services25% BI & Big Data Consulting & SI25% Cybersecurity +1 service25% IT Strategy ConsultingSTM IT Solutions is a Concord, North Carolina-based IT strategy consulting company. Their services include IT strategy consulting and BI & big data consulting & SI.
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20% IT Managed Services40% Web Design20% Logo +1 service20% Search Engine OptimizationModern Pixel Marketing & Web Design, a web design company, focus on Web Design and Search Engine Optimization. They were founded in 2023.
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20% IT Managed Services25% Back Office Outsourcing25% IT Strategy Consulting +2 services20% Mobile App Development10% Web DevelopmentRize, a midsize Back Office Outsourcing company, is based in Hyderabad, India and Charlotte, North Carolina. Their services include Back Office Outsourcing and IT strategy consulting.
Read moreSee All Locations (2)Charlotte, NC
525N Tryon St, Suite 1600
Charlotte, NC 2820210 - 15
704.644.3089
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$1,000+Undisclosed2 - 9Charlotte, NC
Services provided
30% IT Managed Services40% Cybersecurity15% Cloud Consulting & SI +2 services10% IT Strategy Consulting5% ERP Consulting and SIEstablished in 2019, BlueArmor is a small Cybersecurity company. Their services include Cybersecurity and IT managed services.
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25% IT Managed Services25% Cybersecurity25% IT Staff Augmentation +1 service25% IT Strategy ConsultingPivIT Strategy, an IT strategy consulting company, is located in Charlotte, North Carolina. Founded in 2021, the team offers IT strategy consulting and Cybersecurity.
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50% IT Managed Services25% HR Consulting25% RecruitingCarolina It Professionals Inc is an IT managed services company. The Mount Holly, North Carolina-based team provides IT managed services and Recruiting.
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25% IT Managed Services25% Application Management & Support25% Custom Software Development +1 service25% IT Staff AugmentationTASKMATIC TECHNOLOGIES PRIVATE LIMITED is a software development company. Established in 2025, their team offers Custom Software Development and Application Management & Support.
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Del Rio Road
Charlotte, NC 282772 - 5
+1 704 631 3635
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$10,000+$100 - $149 / hr10 - 49Charlotte, NC
Services provided
15% IT Managed Services20% Cloud Consulting & SI20% ERP Consulting and SI +4 services20% IT Strategy Consulting15% Cybersecurity5% CRM Consulting and SI5% IT Staff Augmentation360 Visibility is an IT strategy consulting company. Founded in 2003, the team specializes in IT strategy consulting and cloud consulting & SI.
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400-301 McCullough Drive
Charlotte, NC 2826216 - 20
+1 (704) 610-3009
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UndisclosedUndisclosed10 - 49Cramerton, NC
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Custom Software Development +2 services20% Cybersecurity20% Web DevelopmentDesign Tech is a cloud consulting & SI company. They are in Cramerton, North Carolina, and their services include cloud consulting & SI and Cybersecurity.
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List of the Top 11 Charlotte IT MSPs
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
29.1/40.018.2/20 Reviews2.5/10 Clients & Experience8.4/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
32/40.017/20 Reviews6.8/10 Clients & Experience8.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
27.3/40.015.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
80% IT Managed Services20% Other -
$25,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
33.6/40.016.8/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
22.1/40.016.6/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.016.2/20 Reviews1/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.017.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+$50 - $99 / hr50 - 249Charlotte, NC
Ability to deliver
26.8/40.020/20 Reviews1.4/10 Clients & Experience5.4/10 Market PresenceService focus
10% IT Managed Services90% Other -
$5,000+$200 - $300 / hr10 - 49Charlotte, NC
Ability to deliver
23.2/40.017/20 Reviews0.7/10 Clients & Experience5.5/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
23.6/40.014.6/20 Reviews4.5/10 Clients & Experience4.6/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+$300+ / hr2 - 9Charlotte, NC
Ability to deliver
20.8/40.016.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% IT Managed Services70% Other -
$5,000+$200 - $300 / hr50 - 249Charlotte, NC
Ability to deliver
8.6/40.00/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$5,000+Undisclosed1,000 - 9,999Charlotte, NC
Ability to deliver
13.4/40.00/20 Reviews3.4/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
$10,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
8.4/40.00/20 Reviews1.2/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$10,000+Undisclosed50 - 249Charlotte, NC
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Fort Mill, SC
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10,000+Charlotte, NC
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% IT Managed Services80% Other -
$5,000+$100 - $149 / hr250 - 999Charlotte, NC
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
8.8/40.00/20 Reviews1.7/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% IT Managed Services10% Other -
$1,000+< $25 / hr50 - 249Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% IT Managed Services -
$1,000+$100 - $149 / hr10 - 49Mint Hill, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed250 - 999Charlotte, NC
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% IT Managed Services75% Other -
UndisclosedUndisclosed50 - 249Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services60% Other
Charlotte IT Managed Services FAQs
Charlotte MSPs understand the region’s business landscape—from strict banking compliance requirements to the tech talent pipeline coming out of UNC Charlotte. Local firms can send technicians on-site to South End or Ballantyne in minutes, offer after-hours support in Eastern Time, and maintain relationships with Charlotte data centers for rapid hardware swaps. That geographic proximity translates to faster response times, face-to-face strategy sessions, and a better grasp of North Carolina’s data-privacy regulations.
Pricing varies because of unique variables like scope, complexity, and number of devices involved. Based on Clutch pricing data, most Charlotte-based MSPs offer:
- Monthly retainers: $2,000 – $10,000 for SMB packages covering help desk, monitoring, and basic security
- Hourly on-demand rates: $125 – $175 for specialized tasks like cloud architecture or incident response
- Project fees: $15,000 – $75,000 for migrations (e.g., moving 200 users to Microsoft 365)
Expect higher rates for industries with advanced compliance (finance, healthcare) or 24/7 support SLAs. Don't forget to request a quote for your project so you can review the cost breakdown and avoid unexpected fees.
Charlotte MSPs typically work with a diverse pool of clients thanks to the region’s uniquely dynamic economy. It's common to find specialists in verticals and niches such as:
- Financial services and fintech
- Manufacturing and logistics
- Healthcare and life sciences
- Professional services (law, accounting)
- Energy and utilities
- Retail and e-commerce startups
- Define needs: continuous monitoring, vCIO consulting, or project-based work.
- Check certifications: Microsoft Solutions Partner, Cisco Meraki, CompTIA Security+.
- Review Clutch ratings for response time, project management tools, and measurable outcomes.
- Request local references—preferably companies of similar size and industry.
- Compare SLAs: look for guaranteed resolution times and clear escalation paths.
Shortlist two to three firms, schedule discovery calls, and evaluate cultural fit before signing. Take advantage of the resources and filters on Clutch to easily cut through the clutter.
- Vague SLAs with no uptime or response guarantees
- Limited local staff (outsourcing all support offshore despite a Charlotte address)
- One-size-fits-all pricing that ignores your compliance or security needs
- Pushy, hardware-heavy proposals that seem vendor-biased
- Poor documentation habits or reluctance to share network diagrams
No matter how enticing the pricing they offer or the promises they make, make sure you don't neglect these warning signs. Address these issues early to avoid costly downtime later.
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