Top IT Managed Service Providers in Charlotte
Charlotte’s fast-growing economy—anchored by banking giants like Bank of America, energy leaders such as Duke Energy, and a thriving fintech startup scene—depends on always-on technology. Reliable IT managed service providers (MSPs) keep those systems running, handling everything from 24/7 network monitoring to cloud migrations and cybersecurity.
Clutch makes finding the right partner simple: our team verifies client reviews, analyzes service portfolios, and ranks agencies so you can compare options with confidence. Use the filters on this page to sort Charlotte MSPs by budget, industry focus, or certification and quickly shortlist firms that fit your goals.
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What are Featured Providers?
$5,000+$100 - $149 / hr10 - 49Serves Charlotte, NCServices provided
See all 25 projectsBCA IT, Inc. is a Managed IT Services provider specializing in comprehensive IT management and support services, including cybersecurity, IT infrastructure maintenance, and cloud solutions. The company consistently receives high praise from clients, with approximately 100% of reviews highlighting their professionalism, responsiveness, and seamless integration into client operations. Clients frequently commend their ability to deliver timely solutions and demonstrate a proactive approach, resulting in enhanced IT functionality and security.
$50,000+$50 - $99 / hr50 - 249Serves Charlotte, NCServices provided
See all 39 projectsZazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.
$1,000+$25 - $49 / hr50 - 249Serves Charlotte, NCServices provided
See all 11 projectsCorporate Technologies is a Managed IT Services provider offering comprehensive IT support, management, and cybersecurity solutions. Overall, 100% of reviewers praise their proactive and responsive service, highlighting their swift resolution of issues, often within the same business day. Their dedication to client needs and efficient project management are also frequently mentioned, making them a reliable partner for outsourced IT management.
$1,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
See all 72 projectsTPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.
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UndisclosedUndisclosed10 - 49Monroe, NC
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Founded in 2019, Green Electronic Solutions Inc. Is an IT managed services company. The small team specializes in IT managed services.
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UndisclosedUndisclosed2 - 9Pfafftown, NC
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Established in 1995, Web Design Carolinas is an UX design agency. Their services include UX/UI Design and Email Marketing.
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Featured
What are Featured Providers?
$1,000+$150 - $199 / hr50 - 249Serves Charlotte, NCServices provided
See all 26 projectsBetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.
$5,000+$100 - $149 / hr250 - 999Serves Charlotte, NCServices provided
See all 3 projectsNet at Work LLC is a Managed IT Services provider with a strong emphasis on IT Management and Support Services. Feedback across their reviews is predominantly positive, with clients praising their technical expertise and project management capabilities. Approximately 100% of reviewers highlight their proactive communication and comprehensive IT solutions, making Net at Work LLC a reliable partner in Managed Information Technology.
$5,000+$150 - $199 / hr250 - 999Serves Charlotte, NCServices provided
See all 92 projectsIntegris is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity for various industries. The company consistently receives positive feedback, with approximately 90% of reviews highlighting their reliability, quick response, and effective communication. Clients appreciate their ability to manage complex IT systems and ensure security, although some suggest improvements in response times for support tickets.
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UndisclosedUndisclosed10 - 49Charlotte, NC
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IRIS Solutions, an IT managed services company, was launched in 1996. The firm provides IT managed services and cloud consulting & SI, and is small.
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UndisclosedUndisclosed2 - 9Concord, NC
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Trinity Strategic Consulting, Inc. Is a small Concord, North Carolina-based IT managed services company. The team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed2 - 9Charlotte, NC
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United Global Technologies, a small IT managed services company, is based in Charlotte, North Carolina. Their services include IT managed services and IT strategy consulting.
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UndisclosedUndisclosed2 - 9Charlotte, NC
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Verge Innovation is a cloud consulting & SI company. The team offers cloud consulting & SI and BI & big data consulting & SI, and the company is located in Charlotte, North Carolina.
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UndisclosedUndisclosed50 - 249Matthews, NC
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Richey May is a cloud consulting & SI company launched in 1985. The team offers cloud consulting & SI and Cybersecurity.
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Featured
What are Featured Providers?
$10,000+$50 - $99 / hr50 - 249Serves Charlotte, NCServices provided
See all 14 projectsITGix is a Managed IT Services company specializing in outsourced IT management, support services, and DevOps solutions. Their reviews reflect a 100% positive feedback rate, with clients frequently praising their technical expertise, responsiveness, and value for cost. Approximately 75% of reviewers emphasize ITGix's effective project management and seamless integration with client teams.
UndisclosedUndisclosed50 - 249Serves Charlotte, NCServices provided
See all 6 projectsFive Nines is an IT Managed Services Provider specializing in Managed IT Services, IT Support, and Outsourced IT Management. Across their reviews, clients consistently praise their effective IT management, proactive support, and dedication to aligning with company culture and values. Approximately 80% of reviewers highlight Five Nines' ability to deliver timely solutions and maintain strong communication, while a similar percentage appreciate their expertise in cybersecurity and network management.
UndisclosedUndisclosed10 - 49Serves Charlotte, NCServices provided
See all 3 projectsDatalink Networks Inc. is a Managed IT Services provider known for its expertise in Outsourced IT Support and IT Management. Across reviews, 100% of clients commend their rapid response and problem-solving abilities, highlighting their exceptional project management and high availability. Their proactive approach and commitment to client satisfaction are consistently praised, with no areas for improvement noted.
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UndisclosedUndisclosed2 - 9Winston-Salem, NC
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ProDev Solutions, LLC is a custom software development company. They were founded in 2017 and provide Custom Software Development and IT managed services.
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UndisclosedUndisclosed2 - 9Wilkesboro, NC
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Dream Web Designs is a small UX company in Wilkesboro, North Carolina. The team provides UX/UI Design and IT managed services.
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List of the Top 7 Charlotte IT MSPs
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$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
28.7/40.017.2/20 Reviews5.7/10 Clients & Experience5.8/10 Market PresenceService focus
80% IT Managed Services20% Other -
$1,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
32/40.017/20 Reviews6.8/10 Clients & Experience8.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
$1,000+$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
29.8/40.018.8/20 Reviews2.5/10 Clients & Experience8.5/10 Market PresenceService focus
30% IT Managed Services70% Other -
$25,000+$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services80% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
22.1/40.016.6/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
22.8/40.016.2/20 Reviews1/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
$1,000+$150 - $199 / hr2 - 9Charlotte, NC
Ability to deliver
23.8/40.014.8/20 Reviews4.5/10 Clients & Experience4.6/10 Market PresenceService focus
25% IT Managed Services75% Other -
$1,000+Undisclosed1,000 - 9,999Morristown, NJ
Ability to deliver
20/40.00/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% IT Managed Services90% Other -
Undisclosed$150 - $199 / hr50 - 249Charlotte, NC
Ability to deliver
8.6/40.00/20 Reviews0/10 Clients & Experience8.6/10 Market PresenceService focus
60% IT Managed Services40% Other -
$10,000+Undisclosed50 - 249Charlotte, NC
Ability to deliver
6.2/40.00/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Fort Mill, SC
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services50% Other -
$5,000+$100 - $149 / hr250 - 999Charlotte, NC
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
80% IT Managed Services20% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
8.8/40.00/20 Reviews1.7/10 Clients & Experience7.2/10 Market PresenceService focus
40% IT Managed Services60% Other -
Undisclosed$100 - $149 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
60% IT Managed Services40% Other -
$1,000+$50 - $99 / hr10 - 49Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% IT Managed Services10% Other -
UndisclosedUndisclosed10 - 49Charlotte, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed10 - 49Mint Hill, NC
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services60% Other -
$5,000+$50 - $99 / hr50 - 249Indian Trail, NC
Ability to deliver
26.7/40.016.2/20 Reviews2.5/10 Clients & Experience8/10 Market PresenceService focus
10% IT Managed Services90% Other -
$1,000+$150 - $199 / hr10 - 49Charlotte, NC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
45% IT Managed Services55% Other -
Undisclosed$100 - $149 / hr2 - 9Charlotte, NC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services50% Other -
UndisclosedUndisclosed50 - 249Charlotte, NC
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% IT Managed Services70% Other
Charlotte IT Managed Services FAQs
Charlotte MSPs understand the region’s business landscape—from strict banking compliance requirements to the tech talent pipeline coming out of UNC Charlotte. Local firms can send technicians on-site to South End or Ballantyne in minutes, offer after-hours support in Eastern Time, and maintain relationships with Charlotte data centers for rapid hardware swaps. That geographic proximity translates to faster response times, face-to-face strategy sessions, and a better grasp of North Carolina’s data-privacy regulations.
Pricing varies because of unique variables like scope, complexity, and number of devices involved. Based on Clutch pricing data, most Charlotte-based MSPs offer:
- Monthly retainers: $2,000 – $10,000 for SMB packages covering help desk, monitoring, and basic security
- Hourly on-demand rates: $125 – $175 for specialized tasks like cloud architecture or incident response
- Project fees: $15,000 – $75,000 for migrations (e.g., moving 200 users to Microsoft 365)
Expect higher rates for industries with advanced compliance (finance, healthcare) or 24/7 support SLAs. Don't forget to request a quote for your project so you can review the cost breakdown and avoid unexpected fees.
Charlotte MSPs typically work with a diverse pool of clients thanks to the region’s uniquely dynamic economy. It's common to find specialists in verticals and niches such as:
- Financial services and fintech
- Manufacturing and logistics
- Healthcare and life sciences
- Professional services (law, accounting)
- Energy and utilities
- Retail and e-commerce startups
- Define needs: continuous monitoring, vCIO consulting, or project-based work.
- Check certifications: Microsoft Solutions Partner, Cisco Meraki, CompTIA Security+.
- Review Clutch ratings for response time, project management tools, and measurable outcomes.
- Request local references—preferably companies of similar size and industry.
- Compare SLAs: look for guaranteed resolution times and clear escalation paths.
Shortlist two to three firms, schedule discovery calls, and evaluate cultural fit before signing. Take advantage of the resources and filters on Clutch to easily cut through the clutter.
- Vague SLAs with no uptime or response guarantees
- Limited local staff (outsourcing all support offshore despite a Charlotte address)
- One-size-fits-all pricing that ignores your compliance or security needs
- Pushy, hardware-heavy proposals that seem vendor-biased
- Poor documentation habits or reluctance to share network diagrams
No matter how enticing the pricing they offer or the promises they make, make sure you don't neglect these warning signs. Address these issues early to avoid costly downtime later.