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STM IT Solutions is a 25+ year-old, family-owned and operated business that started right here in Charlotte, North Carolina. Today, STM is led by a long-standing team of passionate IT professionals, including key members who have helped shape the company for many years. Together, they have evolved the business from traditional IT support into a full-spectrum Managed Security Services Provider (MSSP)—adding enterprise-level security monitoring while maintaining the personal, responsive service that built the company.
Our core principle has never changed: No phone trees. No “you’re too small” conversations. No treating clients like account numbers. Just people helping people solve technology problems.
When you call STM, you’re speaking with technicians in our Concord, NC office who know your business and can actually help—not a call center on another continent.
Whether it’s improving your security posture, leveraging Microsoft 365 and AI, building a scalable IT foundation, or supporting your team’s day-to-day technology needs, STM has the experience and capability to deliver the results your business deserves.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
10 - 49
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Locations
Concord, NC
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Year founded
Founded 2000
1 Locations
- Concord , NC
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Our Story
STM IT Solutions was founded in 2000 by Troy Rice, who believed something radical: when businesses have IT problems, real people should answer the phone and solve them. That philosophy built a company where our first clients are still with us decades later.
Over 25 years, that simple commitment has grown into something bigger. We've watched three-person firms become 70-person companies. We've supported businesses through ownership changes, market shifts, and the occasional "everything is on fire"
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