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Get a custom proposalEmpowering SMBs with future-ready tech and human-f
Refresh Technologies is a Charlotte-based MSP delivering people-first IT solutions to small and mid-sized businesses since 1999. We specialize in managed network services, cybersecurity, and agentic AI integration—empowering clients with secure, scalable, and future-ready technology. Our team builds lasting partnerships through responsive support and strategic insight, with deep expertise in the AEC (Architecture, Engineering & Construction), manufacturing, legal, and CCRC (Continuing Care Retirement Communities) sectors.
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Min project size
$5,000+
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Hourly rate
$150 - $199 / hr
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Employees
10 - 49
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Locations
Charlotte, NC
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Year founded
Founded 1999
1 Locations
- Charlotte , NC
Service Lines
- Cybersecurity
- 25%
Select Focus Area
- Cybersecurity focus
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Industries
No Industries have been added yet…
Clients
- Midmarket ($10M - $1B)
- 60%
- Small Business (<$10M)
- 40%
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Our Story
We are Refresh Technologies — a Charlotte-based team of cloud, network and IT specialists who blend decades of enterprise experience to design, secure and operate scalable digital solutions. Our leadership combines strategy, operations, finance and hands‑on engineering to guide cloud migrations, managed services, cybersecurity and industry-specific networks. Trusted partners and client outcomes reflect our focus on reliable, process-driven technical delivery.
Meet the Team
Fae ShafferPresident
Fae Shaffer is CEO of Refresh Technologies, leading strategy at the intersection of cloud, consulting, and AI. With 25+ years in business leadership, she helps clients align tech with growth. She also serves on regional boards and mentors youth.
Locations (1)
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