Top BPO Companies in Hungary

Ratings Updated: January 9, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Hungary

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Easy to work with
Clients consistently highlight the ease of collaboration with TECHSPEED INC, noting their quick responses and adaptability to project needs. One client emphasized the company's high-touch approach, stating that they felt valued despite being a smaller client. The ability to pivot promptly and maintain regular communication through weekly video meetings further underscores the positive sentiment regarding their work ethic, making them a preferred partner for project execution.

Staff Augmentation for Fixed Cost Reduction Firm

4.5 Dec 6, 2022

The workflow between our team and theirs was very easy. Their willingness to remain flexible and helpful was impressive.
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Back-Office Outsourcing for Needlework Shop

5.0 Aug 22, 2025

We have a weekly video touchbase with them. They always respond quickly and pivot as needed. Not that I can think of. It has been very easy to work with them.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)
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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback highlights Remote CoWorker's strong value for money, with many noting that their pricing fits within budget while delivering high-quality services. One client emphasized, "good value for cost," while another mentioned the company provided "great candidates" for their needs. Overall sentiment reflects satisfaction regarding the cost-effectiveness of their services, with multiple clients expressing that they received more than they expected, indicating a strong return on investment.
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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Support Services Group - Hungary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Balatonboglár, Hungary

Services provided

15% Back Office Outsourcing

15% Business Consulting

15% Call Center Services +4 services

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

10% HR Consulting

Support Services Group - Hungary is a Business Consulting company launched in 1998. The team specializes in Business Consulting and Call Center Services and is in Balatonboglár, Hungary.
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MULTICOM Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Services provided

40% Call Center Services

35% Customer Service Outsourcing

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Hungary

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.

Customer Service Recruiting for Financial Services Co

5.0 Jan 13, 2025

We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform

4.5 Jan 13, 2025

Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Select VoiceCom received positive feedback for their organized and communicative approach, with clients appreciating their quick responses and personalized service. One client highlighted their ability to align company values and culture, while successfully sourcing and hiring a talented team. Overall, sentiment is highly favorable, with no suggested areas for improvement noted by reviewers.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Hungary

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Passionate about their work
Clients express a strong appreciation for Boldr.'s passion for their work, emphasizing their commitment to client satisfaction and integration into business operations. One client noted, 'Boldr.’s passion for their company and people is their biggest strength,' reflecting an overall positive sentiment. The team is described as responsive and dedicated, fostering a collaborative environment that meets client needs effectively.

Call Center Services for Insurance Company

5.0 Aug 23, 2022

Boldr.’s passion for their company and people is their biggest strength. They’re open to requests from our side, and my experience with them has been very smooth. Boldr.’s team is a great group of people who’ll do everything they can to meet your needs.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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United States (6) Austria (1) Canada (1)
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Homecall Plus PLC

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Miskolc, Hungary

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Call Center Services +1 service

25% Sales Outsourcing

Homecall Plus PLC is a Miskolc, Hungary-based Business Consulting company. The team offers Business Consulting and Call Center Services.
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MAX & FUTURE KFT.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

25% Accounting

25% Event Management

MAX & FUTURE KFT. Is a Budapest, Hungary-based phone answering service. Launched in 1998, the team focuses on Call Center Services and Accounting.
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Teledirect BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Back Office Outsourcing

50% IT Managed Services

Teledirect BPO is an IT managed services and Back Office Outsourcing company. The Budapest, Hungary-based firm provides IT managed services and Back Office Outsourcing.
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Process Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

50% Finance & Accounting Outsourcing (FAO)

30% Back Office Outsourcing

20% Accounting

Process Solutions, a Finance & Accounting Outsourcing (FAO) company, specialize in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing. They were launched in 1999.
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BPO Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Újlengyel, Hungary

Services provided

50% Back Office Outsourcing

30% Business Consulting

20% Finance & Accounting Outsourcing (FAO)

BPO Hungary, a small Back Office Outsourcing company, is headquartered in Újlengyel, Hungary. Their services include Back Office Outsourcing and Business Consulting.
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What are Featured Providers?

Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Connext for their effective call center services and accounting support, noting improvements in guest satisfaction and employee workload management. One client highlighted a reduction in reservation errors and positive guest feedback, while another emphasized Connext's impressive hiring process and strong communication. Overall, the sentiment is positive, with suggestions for enhanced employee training as a potential area for improvement.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Hungary

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Communicative
Clients consistently commend MarKam Solutions for their strong communication skills and adaptability. Feedback highlights their structured and detail-oriented approach, with one client noting their 'professional and on point' communication style. Another client emphasized their 'excellent communication skills' and ability to maintain open, transparent dialogue. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and tailored solutions that meet specific project needs.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive. Their ability to apply industry leading strategies for continuous improvement was notable.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The KPIs and SLAs contractual agreements highlighted their open, transparent, and direct communication. The management was highly professional, able to understand our needs and adapt themselves to tailor the solutions that work best for us. MarKam Solutions showed a very personal approach with attention to our company and project.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)
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FirmaX Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

40% Back Office Outsourcing

20% Accounting

20% Finance & Accounting Outsourcing (FAO) +1 service

20% Translation

Based in Budapest, Hungary, FirmaX Hungary is a Back Office Outsourcing company. Founded in 2006, the team provides Back Office Outsourcing and Accounting.
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INU Digital

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Budapest, Hungary

Services provided

30% Mobile App Development

21% Application Testing

16% Application Management & Support +3 services

13% Custom Software Development

10% Back Office Outsourcing

10% Web Development

Headquartered in Budapest, Hungary and Dublin, Ireland, INU Digital is a small mobile application development company. The team offers Mobile App Development and Application Testing.
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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Hungary

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional performance
Clients consistently commend Big Outsource for their exceptional performance, highlighting their professionalism and expertise. Notable feedback includes a 25% increase in project throughput and 99% accuracy in bookkeeping tasks. Clients appreciated the proactive communication and responsiveness of the team, which contributed to improved efficiency and customer satisfaction. One client specifically noted the impressive ability of their virtual assistant to understand and enhance workflows, emphasizing the company's commitment to quality and client needs.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

The responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I cut my client onboarding time by almost half—down to 2 days from over 4. My reconciliation process became more accurate, with fewer errors and faster month-end wrap-ups. Clients appreciated the improved responsiveness and structure. They worked very methodically. I had a shared folder system in place, and they followed naming conventions and deadlines precisely. I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Hungary

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Remote Team Solutions highlight strong client satisfaction, particularly in project management and trust. A CTO from Nutiliti praised the company for effectively managing utility operations and providing excellent support, noting their alignment in values and culture. The client emphasized the ease of trusting RTS with significant business functions, indicating a long-term partnership as they have been working together for four years with plans to continue. Overall sentiment reflects a positive experience with no suggested areas for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Telemedia Kft.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Founded in 1993, Telemedia Kft. Is a midsize Budapest, Hungary-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service
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Interswitch Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

60% Customer Service Outsourcing

40% Back Office Outsourcing

Interswitch Ltd is a Customer Service Outsourcing company. They are in Budapest, Hungary and have small team. They provide Customer Service Outsourcing and Back Office Outsourcing.
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Protocall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.
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RSM Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Budapest, Hungary

Services provided

80% Accounting

20% Back Office Outsourcing

RSM Hungary, an Accounting company, was established in 2001. The team provides Accounting and Back Office Outsourcing.
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Quality Call Kft

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Market Research +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Answering service Quality Call Kft is based in Budapest, Hungary. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2007.
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Első Hazai Adatkezelő Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

70% Call Center Services

30% Back Office Outsourcing

Első Hazai Adatkezelő Ltd. Is a small call center company in Budapest, Hungary. The team focuses on Call Center Services and Back Office Outsourcing.
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Tech People

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

60% HR Consulting

20% Back Office Outsourcing

20% IT Managed Services

Small HR Consulting company Tech People, is located in Budapest, Hungary. The team provides HR Consulting and Back Office Outsourcing.
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Crome Communication

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Budapest, Hungary

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Compliance Consulting +2 services

20% Direct Marketing

20% Sales Outsourcing

Crome Communication is a Direct Marketing company located in Budapest, Hungary. Established in 2010, the team provides Direct Marketing and CRM consulting and SI.
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HRM Center Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Phone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.
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Compete Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Phone answering service Compete Digital is based in Budapest, Hungary and New York, New York. Founded in 2015, the team focuses on Call Center Services and Content Marketing.
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euPHONE LINE Kft.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

45% Call Center Services

20% Accounting

20% HR Consulting +1 service

15% Customer Service Outsourcing

EuPHONE LINE Kft., a call center, was launched in 2007. The agency focuses on Call Center Services and Accounting, and is small.
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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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TeleMeteor Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Launched in 1999, TeleMeteor Kft. is a telephone answering service. The company specializes in Call Center Services.
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Photel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Photel is a small Budapest, Hungary-based answering service company. The team focuses on Call Center Services.
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AppTel Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

AppTel Kft. Is an answering service company. The Budapest, Hungary-based firm was launched in 2009. Their services include Call Center Services.
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CCH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

90% Customer Service Outsourcing

10% Recruiting

CCH is a Customer Service Outsourcing company. Based in Budapest, Hungary, their small team focuses on Customer Service Outsourcing and Recruiting. The company was established in 2010.
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Entercom Telemarketing Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Entercom Telemarketing Ltd. Is a call center service. They are headquartered in Budapest, Hungary, and their services include Call Center Services.
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Accace Global

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

10% Accounting

10% Corporate Law

10% Finance & Accounting Outsourcing (FAO) +11 services

10% HR Consulting

10% HR Outsourcing

10% Tax Law

5% Back Office Outsourcing

5% Bankruptcy Law

5% Compliance Consulting

5% Document Digitization & Management

5% Finance Law

5% Intellectual Property Law

5% Labor & Employment Law

5% Real Estate Law

Accace Global, a Finance & Accounting Outsourcing (FAO) company, was established in 2006. The midsize team offers Finance & Accounting Outsourcing (FAO) and Accounting.
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RASS Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

60% HR Consulting

20% Accounting

20% Back Office Outsourcing

HR Consulting company RASS Hungary specializes in HR Consulting and Accounting. They were established in 2004.
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ATALIAN Interactive

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

40% Back Office Outsourcing

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.
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Top BPO Companies in Hungary

List of the Top Hungary BPO Services

Reviews mention Exceptional results

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What Clients Have Said

Reviews mention Easy to work with

Staff Augmentation for Fixed Cost Reduction Firm

Back-Office Outsourcing for Needlework Shop

Reviewed 3 times in the past 6 months

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Reviewed 20 times in the past 6 months

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Reviewed 2 times in the past 6 months

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HelpSquad is very responsive

Reviews mention High-quality work

Customer Service Recruiting for Financial Services Co

Call Center Services for Advisory Platform

Back Office & Sales Outsourcing for Photography Studio

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Passionate about their work

Call Center Services for Insurance Company

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What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Communicative

Call Center Services for Logistics & Supply Chain Company

Sales & Customer Service Outsourcing for Transportation Co

Call Center Services & Customer Service for Cybersecurity Co

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Reviews mention Well-organized projects

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional performance

Call Center Support for Health Consultation Firm

Back-Office Support & Customer Service for Fitness Company

Reviewed 9 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Big Outsource is responsive

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

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