Top BPO Companies in Budapest

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Budapest, Hungary

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Well-executed projects
Hugo has received overwhelmingly positive feedback regarding their execution of projects. Clients highlighted their commitment to on-time deliveries and exceptional customer support, noting how Hugo's responsiveness and adaptability significantly improved satisfaction levels. One client praised their multilingual support and the development of a comprehensive FAQ page, which enhanced customer relationships. Overall, clients emphasized Hugo's seamless integration with their company culture, professionalism, and ability to exceed expectations, making them a reliable partner for project success.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 17 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Budapest, Hungary

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.

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Reviews mention Reliable
Clients consistently praised TECHSPEED INC for their reliability, highlighting effective project management and timely delivery of services. One client noted, 'Their project management was organized and reliable,' while another emphasized their 'proactive communication and customer-first mindset.' The team demonstrated a commitment to quality, with one client stating, 'Their performance was reliable and professional,' indicating overall satisfaction with the support provided throughout the project.

Data Entry Services for Data Solutions Company

5.0 Jun 2, 2021

Output is consistent and reliable. Issues rarely occur and, when they do, they are sure to correct quickly.
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Customer Service Outsourcing for Home Care Agency

5.0 Sep 29, 2025

Their project management was organized and reliable. What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. Their performance was reliable and professional, and I was fully satisfied with the support they provided.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.
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Industry Experience

TECHSPEED INC has demonstrated expertise across various industries, including Home Services, Retail, Financial Services, Real Estate, and Politics. Clients consistently praise their project management, responsiveness, and high-quality deliverables. In Home Services, they excelled in data entry and customer service, while in Retail, they successfully cleaned up extensive product catalogs. The Financial Services sector highlighted their capabilities in data conversion and scraping. Overall, feedback across industries is overwhelmingly positive, indicating their strong fit for clients seeking reliable data management and operational support.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services Politics

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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Budapest, Hungary

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Transparent
The overall sentiment regarding transparency in Connext Global Solutions is highly positive. Clients appreciate the clear and open communication throughout the recruitment process and project management. One client noted that the communication with Connext was 'very good and transparent,' highlighting their proactive and fair approach during challenges, such as the pandemic. This level of integrity and transparency has fostered strong client relationships and contributed to ongoing collaboration.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on Connext highlights their effective call center services and strong communication, resulting in reduced guest complaints and improved workload balance for clients. One client noted a significant decrease in reservation errors, while another praised their hiring efficiency and onboarding support. Overall sentiment is positive, with clients appreciating Connext's alignment with their values and the quality of service provided, though suggestions for enhanced employee training were mentioned.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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Budapest, Hungary

Teréz körút 55 A/2, 1062 Budapest, . 1062, HU
Budapest, Hungary 1067
201 - 250

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MULTICOM Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Services provided

40% Call Center Services

35% Customer Service Outsourcing

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.
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What are Featured Providers?

Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Budapest, Hungary

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the last six months, clients have consistently praised Remote CoWorker for their impressive communication and efficiency. For instance, a CEO noted a 30% productivity increase attributed to their administrative support. Clients reported timely responses, effective onboarding, and a seamless matching process with virtual assistants. Overall sentiment is overwhelmingly positive, with many stating they experienced significant time savings and improved operational efficiency, leaving little room for suggested improvements.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Budapest, Hungary

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Great project management
Clients have praised HelpSquad for their exceptional project management, highlighting their constant communication and timely responses to inquiries. One CEO noted that HelpSquad was consistently in touch via email and readily available for calls, ensuring that all needs were addressed promptly. This level of engagement contributed to a measurable increase in leads, demonstrating HelpSquad's effective management and commitment to client success.

Conversion Optimization for Digital Marketing Agency

5.0 Nov 18, 2024

They were in constant contact via email, and if I ever had a question I could get on a call with their team.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Budapest, Hungary

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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MAX & FUTURE KFT.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

25% Accounting

25% Event Management

MAX & FUTURE KFT. Is a Budapest, Hungary-based phone answering service. Launched in 1998, the team focuses on Call Center Services and Accounting.
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Teledirect BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Back Office Outsourcing

50% IT Managed Services

Teledirect BPO is an IT managed services and Back Office Outsourcing company. The Budapest, Hungary-based firm provides IT managed services and Back Office Outsourcing.
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Process Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

50% Finance & Accounting Outsourcing (FAO)

30% Back Office Outsourcing

20% Accounting

Process Solutions, a Finance & Accounting Outsourcing (FAO) company, specialize in Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing. They were launched in 1999.
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Accace Global

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

10% Accounting

10% Corporate Law

10% Finance & Accounting Outsourcing (FAO) +11 services

10% HR Consulting

10% HR Outsourcing

10% Tax Law

5% Back Office Outsourcing

5% Bankruptcy Law

5% Compliance Consulting

5% Document Digitization & Management

5% Finance Law

5% Intellectual Property Law

5% Labor & Employment Law

5% Real Estate Law

Accace Global, a Finance & Accounting Outsourcing (FAO) company, was established in 2006. The midsize team offers Finance & Accounting Outsourcing (FAO) and Accounting.
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Budapest, Hungary

Váci út 30. VI floor
Budapest, Hungary 1132
50 - 75

+3614123530

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FirmaX Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

40% Back Office Outsourcing

20% Accounting

20% Finance & Accounting Outsourcing (FAO) +1 service

20% Translation

Based in Budapest, Hungary, FirmaX Hungary is a Back Office Outsourcing company. Founded in 2006, the team provides Back Office Outsourcing and Accounting.
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What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Budapest, Hungary

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Communicative
Client feedback regarding Boldr. highlights their exceptional communication skills, describing them as highly responsive and proactive in addressing needs. One client noted their 'exceptional responsiveness' and adaptability, emphasizing the importance of communication in their successful partnership. Overall sentiment reflects strong satisfaction with Boldr.'s commitment to timely delivery and effective project management, contributing significantly to the client’s operational success.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Budapest, Hungary

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Proactive
Clients consistently highlight MarKam Solutions' proactive approach and effective communication. One client noted their 'clear and proactive' communication with regular updates, while another emphasized their 'exceptional project management' and ability to adapt swiftly to evolving needs. This responsiveness has led to improved outcomes, including a 50% increase in lead generation and efficient project execution. Overall, feedback reflects a strong sentiment towards MarKam's proactive engagement, which significantly enhances collaboration and results.

Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities. Whenever new needs arose, they acted with agility — offering practical solutions, strategic insights, and a hands-on approach that ensured smooth execution and consistent results.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights a strong overall sentiment, emphasizing their exceptional project management and responsiveness. Clients noted significant improvements in key performance metrics, such as a 50% increase in lead generation and a 35% rise in conversion rates. A Project Manager praised their adaptability and personal approach, while a Senior Account Manager highlighted their seamless integration into existing workflows. Overall, clients expressed high satisfaction with the quality, value, and culture fit of MarKam Solutions.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Understands their clients' needs
Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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București, Romania

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998
More than 5k

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RSM Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Budapest, Hungary

Services provided

80% Accounting

20% Back Office Outsourcing

RSM Hungary, an Accounting company, was established in 2001. The team provides Accounting and Back Office Outsourcing.
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Tech People

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

60% HR Consulting

20% Back Office Outsourcing

20% IT Managed Services

Small HR Consulting company Tech People, is located in Budapest, Hungary. The team provides HR Consulting and Back Office Outsourcing.
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What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Budapest, Hungary

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Efficient
The feedback regarding Big Outsource highlights their efficiency in managing administrative processes and back-office operations. Clients noted their project management as highly professional, consistently meeting deadlines and being responsive to specific needs. For instance, one client emphasized the measurable improvement in administrative efficiency and customer satisfaction as a direct result of Big Outsource's efforts. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting that the company exceeded expectations.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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5 of 5 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews of Big Outsource highlight a consistently positive client experience, with notable successes in improving operational efficiency and client communication. Clients reported significant reductions in workload, such as a 70% decrease in administrative tasks and improved response times from over 18 hours to under 4 hours. Feedback emphasized their reliability, quick adaptability, and proactive problem-solving. However, some clients suggested enhancements like weekend support and more proactive tool recommendations, indicating areas for potential growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Budapest, Hungary

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Reviews mention Proactive
Clients have consistently praised Remote Team Solutions for their proactive approach and responsiveness. One client highlighted their 'remarkable' speed in addressing requests and their willingness to engage in meetings as needed. Another noted their proactive handling of challenges, ensuring that all needs were met effectively. Overall, the sentiment surrounding the company's proactiveness is highly positive, with clients expressing satisfaction in their ability to anticipate and address requirements promptly.

BPO Services for Handicraft Store

5.0 Aug 24, 2022

They really see for our company and our staff. They make sure to provide anything we need and help us with it. They always approach all challenges proactively.
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Local Recruitment Services for Retail Tech Software Company

5.0 Oct 23, 2022

The speed in responding to any requests we made and their proactiveness were remarkable! Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.
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App & Web Development for Winery

5.0 Dec 28, 2020

Remote Team Solutions is the one who pointed out to us that we didn’t have a trademark. They let me know that they could handle that for me and made a case for why it’s best to be prepared by having one. That demonstrated to me the extent to which they’re willing to look out for their customers.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Remote Team Solutions reflect a strong overall sentiment of trust and satisfaction from clients. Notably, a CTO from Nutiliti highlighted the company's effective project management and alignment with corporate values, stating, 'RTS has made it easy to trust in our partnership.' Clients appreciate the flexibility in management style and consistent delivery on objectives, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently remark on the exceptional value provided by Remote Team Solutions, highlighting their cost-effectiveness compared to competitors. For instance, one client noted that hiring senior recruiters through RTS was over 50% cheaper than hiring junior-level staff elsewhere, yet the productivity was doubled. Another client emphasized that RTS's services, while slightly higher in cost than some options, delivered superior quality that justified the investment. Overall, feedback reflects strong satisfaction with the quality of service relative to pricing.
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View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)
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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Crome Communication

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Budapest, Hungary

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Compliance Consulting +2 services

20% Direct Marketing

20% Sales Outsourcing

Crome Communication is a Direct Marketing company located in Budapest, Hungary. Established in 2010, the team provides Direct Marketing and CRM consulting and SI.
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INU Digital

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Budapest, Hungary

Services provided

30% Mobile App Development

21% Application Testing

16% Application Management & Support +3 services

13% Custom Software Development

10% Back Office Outsourcing

10% Web Development

Headquartered in Budapest, Hungary and Dublin, Ireland, INU Digital is a small mobile application development company. The team offers Mobile App Development and Application Testing.
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Compete Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Phone answering service Compete Digital is based in Budapest, Hungary and New York, New York. Founded in 2015, the team focuses on Call Center Services and Content Marketing.
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BPO Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Újlengyel, Hungary

Services provided

50% Back Office Outsourcing

30% Business Consulting

20% Finance & Accounting Outsourcing (FAO)

BPO Hungary, a small Back Office Outsourcing company, is headquartered in Újlengyel, Hungary. Their services include Back Office Outsourcing and Business Consulting.
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ATALIAN Interactive

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

40% Back Office Outsourcing

15% Customer Service Outsourcing

15% Sales Outsourcing +3 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.
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Budapest, Hungary

Duna Plaza Office Váci út 178
Budapest, Hungary 1138

203.051.6752

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Telemedia Kft.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Founded in 1993, Telemedia Kft. Is a midsize Budapest, Hungary-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service
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Interswitch Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

60% Customer Service Outsourcing

40% Back Office Outsourcing

Interswitch Ltd is a Customer Service Outsourcing company. They are in Budapest, Hungary and have small team. They provide Customer Service Outsourcing and Back Office Outsourcing.
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Protocall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.
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Quality Call Kft

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Market Research +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Answering service Quality Call Kft is based in Budapest, Hungary. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2007.
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Első Hazai Adatkezelő Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

70% Call Center Services

30% Back Office Outsourcing

Első Hazai Adatkezelő Ltd. Is a small call center company in Budapest, Hungary. The team focuses on Call Center Services and Back Office Outsourcing.
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HRM Center Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Phone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.
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euPHONE LINE Kft.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

45% Call Center Services

20% Accounting

20% HR Consulting +1 service

15% Customer Service Outsourcing

EuPHONE LINE Kft., a call center, was launched in 2007. The agency focuses on Call Center Services and Accounting, and is small.
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TeleMeteor Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Launched in 1999, TeleMeteor Kft. is a telephone answering service. The company specializes in Call Center Services.
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Photel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Photel is a small Budapest, Hungary-based answering service company. The team focuses on Call Center Services.
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AppTel Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

AppTel Kft. Is an answering service company. The Budapest, Hungary-based firm was launched in 2009. Their services include Call Center Services.
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CCH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

90% Customer Service Outsourcing

10% Recruiting

CCH is a Customer Service Outsourcing company. Based in Budapest, Hungary, their small team focuses on Customer Service Outsourcing and Recruiting. The company was established in 2010.
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Entercom Telemarketing Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Entercom Telemarketing Ltd. Is a call center service. They are headquartered in Budapest, Hungary, and their services include Call Center Services.
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RASS Hungary

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

60% HR Consulting

20% Accounting

20% Back Office Outsourcing

HR Consulting company RASS Hungary specializes in HR Consulting and Accounting. They were established in 2004.
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Top BPO Companies in Budapest

List of the Top Budapest BPO Services

Reviews mention Well-executed projects

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Multilingual Customer Support for Beverage Company

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

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Reviewed 4 times in the past 6 months

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TECHSPEED INC is very responsive

Reviews mention Transparent

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Reviewed 2 times in the past 6 months

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Reviewed 20 times in the past 6 months

Average Project Cost Breakdown

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Reviews mention Great project management

Conversion Optimization for Digital Marketing Agency

Reviewed 2 times in the past 6 months

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Reviews mention Timely

Back Office & Sales Outsourcing for Photography Studio

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Select VoiceCom is very responsive

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Customer Service Outsourcing for GPS Pet Tracker Provider

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Reviews mention Proactive

Sales Outsourcing & Lead Gen for Advertising Account Co

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Reviewed 3 times in the past 6 months

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Reviews mention Understands their clients' needs

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Reviews mention Efficient

Business & IT Consulting Services for Haircare Company

Reviewed 5 times in the past 6 months

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Reviews mention Proactive

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Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

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