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Top Call Center Services & Voice Services in Budapest

Ratings Updated: April 24, 2025

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16 Companies

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16 Companies

Country: Hungary

City: Budapest

List of the Top Budapest Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Budapest, Hungary

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a proficient provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support Services, and multilingual Customer Care Services. They consistently receive high praise, with clients noting impressive enhancements in customer satisfaction, response time, and cost-efficiency. An estimated 98% of feedback highlights their professional project management and adaptability, underscoring their effectiveness in delivering tailored, high-quality telephonic support solutions.

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Reviews mention Detail-oriented

Simply Contact has received positive feedback regarding their detail-oriented approach. Clients have praised their strict quality control measures and efficient analytics, highlighting the impressive speed and quality of agent training. One CEO noted their attention to detail as commendable, contributing to a 15% increase in Customer Satisfaction scores. Overall, the sentiment reflects satisfaction with Simply Contact's meticulousness in project management and service delivery.

Customer Support Services for SaaS Company

5.0 Apr 25, 2023

The workflow between our team and Simply Contact was highly effective. Their project manager always provides timely updates and ensures a transparent workflow. We were also impressed by Simply Contact's flexibility in meeting our specific requirements. Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline

5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more

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2 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months

Recent reviews of Simply Contact highlight a strong overall sentiment, with clients praising their adaptability and effective project management. For instance, a CEO noted their quick onboarding and professional tone in customer interactions, while a Marketing Manager commended the multilingual support and swift training of agents. Additionally, measurable improvements included a 40% reduction in claims processing time and increased customer satisfaction scores. Despite minor suggestions for improvement, clients expressed high levels of satisfaction with the services provided.

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Israel (1)

Italy (1)

Latvia (1)

Philippines (1)

Ukraine (8)

United States (7)

England (4)

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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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MULTICOM Contact Kft.

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Budapest, Hungary

Services provided

40% Call Center Services

35% Customer Service Outsourcing

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Contact Kft. Is a call center. They were established in 1997, and their services include Call Center Services and Customer Service Outsourcing.
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MAX & FUTURE KFT.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

25% Accounting

25% Event Management

MAX & FUTURE KFT. Is a Budapest, Hungary-based phone answering service. Launched in 1998, the team focuses on Call Center Services and Accounting.
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Crome Communication

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Budapest, Hungary

Services provided

20% Business Consulting

20% CRM Consulting and SI

20% Compliance Consulting +2 services

20% Direct Marketing

20% Sales Outsourcing

Crome Communication is a Direct Marketing company located in Budapest, Hungary. Established in 2010, the team provides Direct Marketing and CRM consulting and SI.
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Compete Digital

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

20% Call Center Services

20% Content Marketing

20% Email Marketing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Phone answering service Compete Digital is based in Budapest, Hungary and New York, New York. Founded in 2015, the team focuses on Call Center Services and Content Marketing.
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HRM Center Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

75% Call Center Services

25% Customer Service Outsourcing

Phone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.
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Telemedia Kft.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Founded in 1993, Telemedia Kft. Is a midsize Budapest, Hungary-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service
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TeleMeteor Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Launched in 1999, TeleMeteor Kft. is a telephone answering service. The company specializes in Call Center Services.
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Photel

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Photel is a small Budapest, Hungary-based answering service company. The team focuses on Call Center Services.
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AppTel Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

AppTel Kft. Is an answering service company. The Budapest, Hungary-based firm was launched in 2009. Their services include Call Center Services.
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Entercom Telemarketing Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

100% Call Center Services

Entercom Telemarketing Ltd. Is a call center service. They are headquartered in Budapest, Hungary, and their services include Call Center Services.
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Első Hazai Adatkezelő Ltd.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

70% Call Center Services

30% Back Office Outsourcing

Első Hazai Adatkezelő Ltd. Is a small call center company in Budapest, Hungary. The team focuses on Call Center Services and Back Office Outsourcing.
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ATALIAN Interactive

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

10% Call Center Services

40% Back Office Outsourcing

15% Customer Service Outsourcing +3 services

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.
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Protocall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.
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euPHONE LINE Kft.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

45% Call Center Services

20% Accounting

20% HR Consulting +1 service

15% Customer Service Outsourcing

EuPHONE LINE Kft., a call center, was launched in 2007. The agency focuses on Call Center Services and Accounting, and is small.
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Quality Call Kft

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Market Research +2 services

15% Customer Service Outsourcing

15% Sales Outsourcing

Answering service Quality Call Kft is based in Budapest, Hungary. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2007.
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Ability to deliver

Focus

Proven

Market Leaders

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Clutch Leaders Matrix

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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top Budapest Call Center Companies & Voice Services

Covalen

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

50% Call Center Services

50% Other

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MULTICOM Contact Kft.

$1,000+

$25 - $49 / hr

50 - 249

Budapest, Hungary

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% Call Center Services

10% Sales Outsourcing

50% Other

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MAX & FUTURE KFT.

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Crome Communication

Undisclosed

Undisclosed

10 - 49

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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Compete Digital

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

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HRM Center Kft.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

75% Call Center Services

25% Other

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Telemedia Kft.

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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TeleMeteor Kft.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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Photel

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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AppTel Kft.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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Entercom Telemarketing Ltd.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

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Első Hazai Adatkezelő Ltd.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

70% Call Center Services

30% Other

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ATALIAN Interactive

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

15% Sales Outsourcing

75% Other

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Protocall

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
euPHONE LINE Kft.

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

45% Call Center Services

55% Other

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Top Call Center Services & Voice Services in Budapest

List of the Top Budapest Call Center Companies & Voice Services

Reviews mention Detail-oriented

Customer Support Services for SaaS Company

Call Center Staffing for Government Helpline

Reviewed 3 times in the past 6 months

Get closer to kicking off your next project today

List of the Top Budapest Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Popular Locations