Top BPO Companies in Athens

Ratings Updated: March 8, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of Connext reflect a positive overall sentiment, highlighting their effective call center services and strong project management. Clients commend the team's responsiveness and impressive hiring processes. One client noted a decrease in guest complaints and improved reservation accuracy, while another emphasized enhanced workload balance and supervisory opportunities for existing staff. Suggestions for improvement include additional employee training, but overall satisfaction remains high, with clients valuing alignment in company values and effective communication.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 7 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Phoenix Standard Time (PNT)

Mountain Standard Time (MST)

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Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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MWDN

4.9 22 reviews

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Premier Verified

$25,000+

$25 - $49 / hr

50 - 249

Athina, Greece

Services provided

15% Employer of Record (EOR) Services

15% IT Staff Augmentation

15% Recruiting +5 services

15% Staffing

10% Back Office Outsourcing

10% Custom Software Development

10% Executive Search

10% Recruitment Process Outsourcing

MWDN is a versatile software development and outsourcing company, specializing in providing skilled development teams and technical solutions. Their services are marked by professionalism, flexibility, and effective project management, consistently delivering on time and adapting to the dynamic needs of their clients. Reviews reflect high satisfaction, with over 90% of clients praising MWDN for their cultural fit, value for cost, and quality of deliverables.

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Reviews mention Accessible
Clients consistently commend MWDN for their accessibility and responsiveness. One client noted their willingness to adapt to various communication preferences, stating, 'they are very accessible—if they need to work on a Saturday or Sunday, they will do it.' Additionally, their project management approach emphasizes overcommunication, which clients appreciate. Overall, the sentiment reflects a strong satisfaction with MWDN's commitment to being available and attentive to client needs.

Server Development for Software Consultancy Group

5.0 Jan 9, 2017

They can adapt to whatever communication cycle you would like to have. So, if you want to have a daily standup or if you want to check in once a week, they will do that. For us, it varies according to the preference of our clients, but they are very accessible—if they need to work on a Saturday or Sunday, they will do it. They are accountable, and they get on the side of overcommunicating, which is something that we appreciate.
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4 of 6 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 6 times in the past 6 months
Recent client feedback on MWDN reflects a strong overall sentiment of satisfaction, highlighting their professionalism, responsiveness, and effective project management. Clients noted timely delivery of high-quality work, with one remarking on a 40% efficiency improvement in their team. MWDN's flexibility in resource allocation and commitment to client success were repeatedly praised, with no significant areas for improvement identified. Overall, MWDN is viewed as a reliable partner that seamlessly integrates into client teams.
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Industry Experience

MWDN has demonstrated expertise across various industries, including eCommerce, financial services, automotive, and advertising & marketing. Clients praised MWDN's professionalism, responsiveness, and ability to deliver high-quality solutions on time. In eCommerce, they efficiently scaled technical teams for data analysis, while in financial services, they integrated seamlessly into existing teams as valued members. Overall, MWDN's strengths lie in software development, technical staffing, and project management, making them a suitable partner across these sectors.
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Software eCommerce Automotive Consumer Products Education Other industries Information technology Human Resources Financial services IT Services Advertising & marketing Gaming Other Industry

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Israel (13) United States (6) Gibraltar (1) Switzerland (1)

This provider is fluent in 1 language:

English

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Reload Hotel Sales Management

5.0 2 reviews

$1,000+

$50 - $99 / hr

2 - 9

Athina, Greece

Services provided

25% Direct Marketing

10% Advertising

10% Commercial Development +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Other Marketing

5% Pay Per Click

Reload Hotel Sales Management is a company specializing in enhancing online sales and marketing strategies for the hospitality industry. The reviews indicate overwhelmingly positive feedback (100% positive), emphasizing the company's effectiveness in increasing direct online sales and occupancy rates, even during challenging periods such as the COVID-19 pandemic. Clients consistently praise their modern approach, industry expertise, and strong communication skills.

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Reviews mention Accessible
Clients have expressed high satisfaction with Reload Hotel Sales regarding their accessibility and communication. One client noted, 'They are always available on the phone whenever we need them,' highlighting their responsiveness. Additionally, they utilize modern communication tools like Google Drive and Asana, ensuring effective collaboration. The overall sentiment reflects confidence in the company's commitment to client support and availability, contributing to a seamless working relationship.

Hospitality Sales Consultancy for Hotels Group

5.0 Dec 22, 2020

Reload Hotels Sales is utilizing both modern and traditional project management tools and communication methods. They are using tools such as cloud storage (Google Drive), collaboration tools (Asana) and direct messaging and call apps. Of course, they are always available on the phone whenever we need them.
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Industry Experience

Reload Hotel Sales Management has garnered positive feedback primarily in the Hospitality & Leisure and Advertising & Marketing sectors. Clients in the hospitality industry praise their expertise in online sales strategies and social media management, noting significant increases in direct bookings and overall visibility. Similarly, their work with boutique hotels has resulted in successful openings and high occupancy rates. Overall, the sentiment across industries highlights Reload's strong market knowledge, effective communication, and impactful solutions tailored for hospitality businesses.
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Hospitality & leisure Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback on Reload Hotel Sales indicates a strong sentiment regarding their cost and value for money. One client noted that they selected Reload for their comprehensive solutions and reported a substantial increase in direct online sales, even amidst the pandemic. Another client highlighted the company's effective sales strategies and successful online presence, attributing their high occupancy rates to Reload's expertise. Overall, clients feel they receive excellent value relative to the investment made.
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Athina, Greece

Tzortz 11
Athina, Greece 106 82
2 - 5

+306972023293

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Featured

What are Featured Providers?

Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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19 of 19 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent feedback on Remote CoWorker highlights their reliability and efficiency across various projects. Clients noted timely task completion, effective communication, and high-quality support. For instance, one client praised their assistant for improving productivity by 30% and another highlighted the seamless onboarding process. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction with the team's professionalism and ability to meet specific needs without requiring repeated follow-ups.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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United States (107) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Athens, Greece

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Over the past six months, reviews for Select VoiceCom reflect a positive sentiment, highlighting their strong organizational skills and effective communication. Clients appreciate the company's alignment with their values and the personalized approach taken by the team. One client noted their responsiveness within 24 hours and openness to feedback as significant strengths. Overall, clients express satisfaction with the talent acquisition results, indicating successful project outcomes without any noted areas for improvement.
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Australia (1)

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Athina, Greece

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Athina, Greece

Illia Iliou 51 & Evdoxou Street, Neos Kosmos
Athina, Greece 117 43
2001 - 5000

+ 30 21 11 98 33 14

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Mediatel S.A.,

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Athina, Greece

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Mediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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BFS Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Agios Dimitrios, Greece

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% HR Consulting

In Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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ICAP Contact Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kallithea, Greece

Services provided

50% Back Office Outsourcing

50% Call Center Services

ICAP Contact Center is a large Kallithea, Greece-based phone answering service and Back Office Outsourcing company. The team offers Call Center Services and Back Office Outsourcing.
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Plegma Net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Launched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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Featured

What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
In the last six months, MarKam Solutions has received positive feedback for their exceptional project management and client-centric approach. Clients highlighted their professionalism, adaptability, and effective communication. One client reported a 50% increase in lead generation and a 35% improvement in conversion rates, attributing these results to MarKam's strategic methods. Another praised their tailored solutions despite budget constraints, emphasizing their commitment to client needs. Overall, the sentiment is overwhelmingly favorable, with no significant areas for improvement noted.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Athens, Greece

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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București, Romania

George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607, POB 020339, District 2
București, Romania 023998
751 - 1000

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Big Outsource

5.0 50 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Athens, Greece

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Timely
Overall feedback regarding timeliness from clients highlights Big Outsource's exceptional project management. Clients noted that deliverables were consistently on time, with one remarking on a 40% reduction in response times and another on email response improvements from 48 to under 12 hours. The proactive communication style and ability to quickly integrate feedback were also praised, reinforcing a strong sentiment of reliability and efficiency in meeting deadlines across various projects.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry Process Services for Educational Company

5.0 Aug 5, 2023

The project management at Big Outsource is highly commendable. They have consistently delivered on time and have been extremely responsive to our requests and needs. Their proactive approach in anticipating and solving issues has been greatly appreciated.
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Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of Big Outsource highlight a strong overall sentiment, with clients praising their responsiveness and ability to streamline operations. Notably, one client reported a 30% improvement in project turnaround times and zero email backlog, while another mentioned a 70% reduction in admin workload. Clients appreciated the proactive communication and consistency in quality, describing Big Outsource as a reliable partner. Suggestions for improvement included more proactive recommendations for tools, but these were not seen as significant issues.
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View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Othisi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sikies, Greece

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Customer Service Outsourcing

Othisi is a Sales Outsourcing company based in Sikies, Greece. They provide Sales Outsourcing and Call Center Services.
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Othisi sa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Συκιές, Greece

Services provided

60% Back Office Outsourcing

20% Branding

20% Marketing Strategy

Othisi sa is a midsize Back Office Outsourcing company launched in 2010. Their team focuses on Back Office Outsourcing and Branding.
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Featured

What are Featured Providers?

Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Athens, Greece

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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Tem Solutions PC.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Argiroupoli, Greece

Services provided

50% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +1 service

10% Digital Strategy

Tem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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Infoassist AE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Athina, Greece

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Business Consulting

Infoassist AE is a small Athina, Greece-based answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Intelli Solutions S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Custom Software Development

20% Customer Service Outsourcing

Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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FONEMED HELLAS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

60% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services

Established in 2000, FONEMED HELLAS is a small Athina, Greece-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Business Consulting.
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Screip

Not yet reviewed

$5,000+

$50 - $99 / hr

2 - 9

Marousi, Greece

Services provided

30% Market Research

30% Sales Outsourcing

20% Content Moderation Services +1 service

20% Data Annotation Services

In Marousi, Greece, Screip is a small Market Research company. Their services include Market Research and Sales Outsourcing.
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Digicall SA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% HR Consulting

Headquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.
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NetTrust

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

100% Call Center Services

NetTrust, a small call center, is based in Athina, Greece. The team offers Call Center Services.
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Aambience Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tavros, Greece

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Robotics Process Automation

Launched in 2014, Aambience Services is an IT strategy consulting company. The agency focuses on IT strategy consulting and cloud consulting & SI.
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Active Computer Systems AE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Iraklio, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IoT Development

Active Computer Systems AE is a cloud consulting & SI company launched in 1995. Their services include cloud consulting & SI and Cybersecurity.
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Infinitum S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Likovrisi, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Unified Communications Consulting & SI

Infinitum S.A. Is a midsize cloud consulting & SI company in Likovrisi, Greece. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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Lexis Translations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

30% Language Interpretation

30% Translation

20% Back Office Outsourcing +1 service

20% Content Writing Services

Founded in 2019, Lexis Translations is a small Translation company. Their team focuses on Translation and Language Interpretation.
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bluedot agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Bluedot agency is a branding agency. Their small team is headquartered in London, England and Athina, Greece and offers Branding and Public Relations. The firm was launched in 2020.
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Athina, Greece

Leoforos Vasilissis Sofias 90,
Athina, Greece 105 57
10 - 15

+302107703277

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Enzyme

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Likovrisi, Greece

Services provided

20% Branding

15% Advertising

15% Content Marketing +4 services

15% Demand Generation Marketing

15% Marketing Strategy

10% Sales Outsourcing

10% Video Marketing

Enzyme is a branding firm in Likovrisi, Greece. They offer Branding and Advertising and were established in 2005.
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Direct Promo

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Egaleo, Greece

Services provided

40% Direct Marketing

20% Advertising

20% Print Design +1 service

20% Sales Outsourcing

Located in Egaleo, Greece, Direct Promo is a small Direct Marketing company. Their services include Direct Marketing and Advertising.
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ACCESSIA LP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kifisia, Greece

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

ACCESSIA LP is a call center. Launched in 2016, the agency is based in Kifisia, Greece. Their team provides Call Center Services and Back Office Outsourcing.
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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Athina, Greece

Stasinou Street 11
Athina, Greece 116 35

+30 210 72 25 125

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iRow

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agios Dimitrios, Greece

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company iRow, is in Agios Dimitrios, Greece. Their services include Back Office Outsourcing.
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Green Screen Studio

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agia Paraskevi, Greece

Services provided

70% Video Production

30% Back Office Outsourcing

Green Screen Studio, a small video production agency, is in Agia Paraskevi, Greece. Their services include Video Production and Back Office Outsourcing.
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