Top BPO Companies in Athens

Ratings Updated: April 21, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, reviews for Connext highlight their effective call center services, particularly for an entertainment company. Clients appreciate the positive feedback from guests and a notable reduction in complaints. The team is praised for timely delivery and an impressive hiring process, although suggestions for improved employee training were noted. Overall, the sentiment is highly positive, indicating strong alignment with client values and satisfaction with the results.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Reload Hotel Sales Management

5.0 2 reviews

$1,000+

$50 - $99 / hr

2 - 9

Athina, Greece

Services provided

25% Direct Marketing

10% Advertising

10% Commercial Development +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Other Marketing

5% Pay Per Click

Reload Hotel Sales Management is a company specializing in enhancing online sales and marketing strategies for the hospitality industry. The reviews indicate overwhelmingly positive feedback (100% positive), emphasizing the company's effectiveness in increasing direct online sales and occupancy rates, even during challenging periods such as the COVID-19 pandemic. Clients consistently praise their modern approach, industry expertise, and strong communication skills.

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Reviews mention Communicative
Clients consistently highlight Reload Hotel Sales' exceptional communication skills, noting their effective and constant interaction, particularly during peak seasons. One client emphasized the 'excellent communication from all members' and praised the clear communication regarding their sales strategy. The ability to maintain a strong relationship with a dedicated representative further contributed to positive feedback. Overall, the sentiment regarding communication is overwhelmingly positive, with suggestions for more frequent in-person interactions for enhanced collaboration.

Online Sales Management for Boutique Hotel

5.0 Dec 7, 2020

Excellent communication from all members of our team. We communicated with one representative that handled our account and that was very effective. Their knowledge of hotel market and tourism and clear communication are impressive.
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Industry Experience

Reload Hotel Sales Management has garnered positive feedback primarily in the Hospitality & Leisure and Advertising & Marketing sectors. Clients in the hospitality industry praise their expertise in online sales strategies and social media management, noting significant increases in direct bookings and overall visibility. Similarly, their work with boutique hotels has resulted in successful openings and high occupancy rates. Overall, the sentiment across industries highlights Reload's strong market knowledge, effective communication, and impactful solutions tailored for hospitality businesses.
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Hospitality & leisure Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback on Reload Hotel Sales indicates a strong sentiment regarding their cost and value for money. One client noted that they selected Reload for their comprehensive solutions and reported a substantial increase in direct online sales, even amidst the pandemic. Another client highlighted the company's effective sales strategies and successful online presence, attributing their high occupancy rates to Reload's expertise. Overall, clients feel they receive excellent value relative to the investment made.
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Athina, Greece

Tzortz 11
Athina, Greece 106 82
2 - 5

+306972023293

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Athina, Greece

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Athina, Greece

Illia Iliou 51 & Evdoxou Street, Neos Kosmos
Athina, Greece 117 43
2001 - 5000

+ 30 21 11 98 33 14

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Featured

What are Featured Providers?
Remote CoWorker

4.8 178 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Exceptional performance
Clients consistently express exceptional satisfaction with Remote CoWorker's performance. One CEO noted their 'smooth and efficient' process, highlighting the immediate success of hiring an excellent Executive Assistant. Another President praised their team for exceeding expectations, stating they accomplished more in a short time than previous hires combined. The Founder of Fromm Consulting emphasized the 'top-notch' quality of candidates and the personalized support from their account manager. Overall, feedback reflects a strong sentiment of excellence and reliability.

SMM, Virtual Assistant & Lead Gen for AI Consulting Company

5.0 Jun 6, 2025

Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have praised Remote CoWorker for their exceptional responsiveness and organizational skills. Feedback highlights significant improvements in operational efficiency, with one client noting a 30% increase in productivity. Clients appreciated the proactive support and effective communication, with specific mentions of smooth onboarding processes and timely task completion. Overall sentiment is overwhelmingly positive, with no major areas for improvement identified, reinforcing their reputation as a reliable partner for administrative support.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, showcasing expertise in Medical, Business Services, Automotive, and Real Estate sectors. Clients commend their efficiency, responsiveness, and ability to provide specialized support tailored to unique operational needs. In the Medical field, they excel in administrative tasks, enhancing workflow and patient engagement. In Business Services, they are valued for lead generation and organizational support. Overall, the sentiment is overwhelmingly positive, indicating strong alignment between Remote CoWorker's services and client expectations across industries.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Remote CoWorker for their excellent value for money and cost-effectiveness. Many reviews highlight the affordability of their services, with one client noting that pricing fit their budget and provided good value. Another client expressed satisfaction with the quality of work relative to the cost, stating they felt they had a true employee working alongside them. Overall, the sentiment surrounding cost and value for money is positive, with clients appreciating the balance of quality and affordability.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Athens, Greece

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of HelpSquad reflect a highly positive sentiment, emphasizing exceptional communication and efficient service delivery. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. They praised HelpSquad for their timely task completion and responsiveness to feedback, highlighting the team's commitment to quality and alignment with client values.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Well-organized projects
Clients have consistently praised Select VoiceCom for their well-organized project management. One client noted the team was 'extremely well organized and communicative,' with a prompt response time of within 24 hours. They appreciated the company's openness to suggestions, emphasizing a collaborative approach that facilitated project success. Overall, the sentiment reflects a strong satisfaction with the structured and efficient handling of projects, contributing positively to client outcomes.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has been praised for their exceptional organization and communication, with clients noting their responsiveness within 24 hours. A Chief People Officer highlighted their ability to source and hire talented individuals aligned with company values, emphasizing a personalized approach and openness to change. Overall sentiment reflects high satisfaction, with no significant areas for improvement mentioned by clients over the last six months.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

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Mediatel S.A.,

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Athina, Greece

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Mediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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BFS Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Agios Dimitrios, Greece

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% HR Consulting

In Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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ICAP Contact Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kallithea, Greece

Services provided

50% Back Office Outsourcing

50% Call Center Services

ICAP Contact Center is a large Kallithea, Greece-based phone answering service and Back Office Outsourcing company. The team offers Call Center Services and Back Office Outsourcing.
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assistant24.gr

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nea Ionia, Greece

Services provided

40% Back Office Outsourcing

30% Customer Service Outsourcing

10% Sales Outsourcing +4 services

5% Corporate Training & Coaching

5% HR Consulting

5% HR Outsourcing

5% Language Interpretation

Assistant24.gr is a Back Office Outsourcing company. The company is based in Nea Ionia, Greece. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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Plegma Net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Launched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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What are Featured Providers?
MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co

5.0 Feb 13, 2025

MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Athens, Greece

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Easy to work with
Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Athens, Greece

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Othisi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sikies, Greece

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Customer Service Outsourcing

Othisi is a Sales Outsourcing company based in Sikies, Greece. They provide Sales Outsourcing and Call Center Services.
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Othisi sa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Συκιές, Greece

Services provided

60% Back Office Outsourcing

20% Branding

20% Marketing Strategy

Othisi sa is a midsize Back Office Outsourcing company launched in 2010. Their team focuses on Back Office Outsourcing and Branding.
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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Athens, Greece

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Knowledgeable
Clients consistently praise Remote Team Solutions for their extensive knowledge and expertise in recruitment. One client highlighted their trust in the team, stating, 'we trust their work because they’re responsive and knowledgeable.' Another noted Pedro's ability to precisely identify candidate needs, stating, 'he found exactly who we needed.' Overall, the sentiment reflects a strong appreciation for the company's knowledgeable approach, which significantly enhances the recruitment process.

Recruitment Solutions for Real Estate Company

5.0 Oct 18, 2021

I worked with many recruiters in the past and I got frustrated when I didn’t like the first couple of candidates that came through. However, with Remote Team Solutions, it’s different — we trust their work because they’re responsive and knowledgeable.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Tem Solutions PC.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Argiroupoli, Greece

Services provided

50% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +1 service

10% Digital Strategy

Tem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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Infoassist AE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Athina, Greece

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Business Consulting

Infoassist AE is a small Athina, Greece-based answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Intelli Solutions S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Custom Software Development

20% Customer Service Outsourcing

Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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FONEMED HELLAS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

60% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services

Established in 2000, FONEMED HELLAS is a small Athina, Greece-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Business Consulting.
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Digicall SA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% HR Consulting

Headquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.
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NetTrust

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

100% Call Center Services

NetTrust, a small call center, is based in Athina, Greece. The team offers Call Center Services.
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Aambience Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tavros, Greece

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Robotics Process Automation

Launched in 2014, Aambience Services is an IT strategy consulting company. The agency focuses on IT strategy consulting and cloud consulting & SI.
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Active Computer Systems AE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Iraklio, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IoT Development

Active Computer Systems AE is a cloud consulting & SI company launched in 1995. Their services include cloud consulting & SI and Cybersecurity.
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Infinitum S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Likovrisi, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Unified Communications Consulting & SI

Infinitum S.A. Is a midsize cloud consulting & SI company in Likovrisi, Greece. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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Lexis Translations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

30% Language Interpretation

30% Translation

20% Back Office Outsourcing +1 service

20% Content Writing Services

Founded in 2019, Lexis Translations is a small Translation company. Their team focuses on Translation and Language Interpretation.
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bluedot agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Bluedot agency is a branding agency. Their small team is headquartered in London, England and Athina, Greece and offers Branding and Public Relations. The firm was launched in 2020.
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Athina, Greece

Leoforos Vasilissis Sofias 90,
Athina, Greece 105 57
10 - 15

+302107703277

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Enzyme

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Likovrisi, Greece

Services provided

20% Branding

15% Advertising

15% Content Marketing +4 services

15% Demand Generation Marketing

15% Marketing Strategy

10% Sales Outsourcing

10% Video Marketing

Enzyme is a branding firm in Likovrisi, Greece. They offer Branding and Advertising and were established in 2005.
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Direct Promo

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Egaleo, Greece

Services provided

40% Direct Marketing

20% Advertising

20% Print Design +1 service

20% Sales Outsourcing

Located in Egaleo, Greece, Direct Promo is a small Direct Marketing company. Their services include Direct Marketing and Advertising.
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ACCESSIA LP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kifisia, Greece

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

ACCESSIA LP is a call center. Launched in 2016, the agency is based in Kifisia, Greece. Their team provides Call Center Services and Back Office Outsourcing.
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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Athina, Greece

Stasinou Street 11
Athina, Greece 116 35

+30 210 72 25 125

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iRow

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agios Dimitrios, Greece

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company iRow, is in Agios Dimitrios, Greece. Their services include Back Office Outsourcing.
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Green Screen Studio

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agia Paraskevi, Greece

Services provided

70% Video Production

30% Back Office Outsourcing

Green Screen Studio, a small video production agency, is in Agia Paraskevi, Greece. Their services include Video Production and Back Office Outsourcing.
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