Top BPO Companies in Athens

Ratings Updated: May 14, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback for TECHSPEED INC highlights their exceptional performance in data management and election information gathering. Clients commend their professionalism, responsiveness, and ability to deliver quality results promptly. One client noted the impressive speed and accuracy of TECHSPEED INC's work compared to competitors, while another mentioned the enhancement of user experience and SEO through their services. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have praised Connext for their effective call center services, noting a significant reduction in guest complaints and improved reservation processes. One client highlighted their impressive hiring practices and timely project delivery, while suggesting enhancements in employee training. Overall, the sentiment reflects satisfaction with Connext's alignment of values and performance, indicating they are a reliable partner for ongoing projects.
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Reload Hotel Sales Management

5.0 2 reviews

$1,000+

$50 - $99 / hr

2 - 9

Athina, Greece

Services provided

25% Direct Marketing

10% Advertising

10% Commercial Development +7 services

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

5% Digital Strategy

5% Other Marketing

5% Pay Per Click

Reload Hotel Sales Management is a company specializing in enhancing online sales and marketing strategies for the hospitality industry. The reviews indicate overwhelmingly positive feedback (100% positive), emphasizing the company's effectiveness in increasing direct online sales and occupancy rates, even during challenging periods such as the COVID-19 pandemic. Clients consistently praise their modern approach, industry expertise, and strong communication skills.

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Reviews mention Knowledgeable
Clients consistently praise Reload Hotel Sales Management for their extensive knowledge of the hotel market and tourism. One client highlighted their impressive grasp of sales strategy and effective communication, which contributed to a successful hotel opening and high occupancy rates. The team's expertise in online marketing and sales distribution was noted as a significant advantage, leading to satisfactory results even during challenging times, such as the Covid-19 pandemic.

Online Sales Management for Boutique Hotel

5.0 Dec 7, 2020

The knowledge of hotel market and tourism and clear communication are impressive.
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Industry Experience

Reload Hotel Sales Management has garnered positive feedback primarily in the Hospitality & Leisure and Advertising & Marketing sectors. Clients in the hospitality industry praise their expertise in online sales strategies and social media management, noting significant increases in direct bookings and overall visibility. Similarly, their work with boutique hotels has resulted in successful openings and high occupancy rates. Overall, the sentiment across industries highlights Reload's strong market knowledge, effective communication, and impactful solutions tailored for hospitality businesses.
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Hospitality & leisure Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Client feedback on Reload Hotel Sales indicates a strong sentiment regarding their cost and value for money. One client noted that they selected Reload for their comprehensive solutions and reported a substantial increase in direct online sales, even amidst the pandemic. Another client highlighted the company's effective sales strategies and successful online presence, attributing their high occupancy rates to Reload's expertise. Overall, clients feel they receive excellent value relative to the investment made.
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Athina, Greece

Tzortz 11
Athina, Greece 106 82
2 - 5

+306972023293

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Athina, Greece

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Athina, Greece

Illia Iliou 51 & Evdoxou Street, Neos Kosmos
Athina, Greece 117 43
2001 - 5000

+ 30 21 11 98 33 14

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Featured

What are Featured Providers?
Remote CoWorker

4.8 185 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company specializing in administrative support, customer service, and operational optimization. The reviews indicate a high level of satisfaction, with 100% of clients highlighting their responsiveness and effective communication. Clients also appreciate their ability to meet deadlines consistently, with no significant areas for improvement mentioned across reviews.

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Reviews mention Professional
The overall sentiment regarding professionalism at Remote CoWorker is highly positive. Clients consistently praised the team's responsiveness, timeliness, and ability to exceed expectations. For instance, one client noted, 'Ms. Kristine has been a

Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

The delivery was better than expected. Good Communication in a timely manner. Professional environment. Good Culture. Easy to work with. Professionalism.
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Custom Software Dev for Junk Removal Service Company

5.0 Jul 21, 2023

Always timely and professional.
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Staff Augmentation for Law Firm

5.0 Dec 1, 2022

Very happy with the relationship with his company. They are responsive, professional, and dedicated to what they do. Kind compassionate professional and responsive. This is hard to find.
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Human Resources for Bookkeeping Services Company

5.0 Dec 1, 2022

Charmi has been very responsive and professional. She has been very eager to service us and very patient. The quality of her work has been very good as well. I was impressed with their pricing, no sign-on fee service, responsiveness, and professionalism.
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Staff Augmentation for Design Agency

5.0 Jun 17, 2021

It's been an extremely pleasant and seamless process, and I'm looking forward to the continued professionalism and skills they always show me and my clients.
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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, Remote CoWorker has received consistently positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to deliver timely support. Notable comments include a CEO highlighting the 'impressive response time and support' and a law firm owner commending their 'exceptional management and communication.' Overall, clients expressed high satisfaction with the quality of service and the positive impact on their operations, with many noting no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries including Franchises, Advertising & Marketing, Real Estate, Legal, Medical, and more. Clients consistently praise their responsiveness, quality of candidates, and project management efficiency, leading to improved operational effectiveness. Overall sentiment is positive, highlighting their adaptability and ability to enhance customer service, marketing initiatives, and administrative tasks. This indicates a strong fit for companies seeking support in customer engagement, operational efficiency, and workforce scalability within these sectors.
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Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, noting effective support and responsiveness. Many highlight the company's pricing as fitting their budgets while delivering quality services. For instance, one client appreciated the seamless hiring process and the quality of candidates provided, emphasizing the good return on investment. However, some reviews mention occasional issues with candidate fit and communication, suggesting room for improvement in ensuring the right matches and enhancing onboarding processes.
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Athens, Greece

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Reviews mention Exceeds expectations
Select VoiceCom has consistently exceeded client expectations, evidenced by their ability to double annual sales from $4M to $8M. Clients commend their reliability in project management, noting they deliver on time and go above and beyond in recruitment, campaign management, and training. One client highlighted the exceptional quality of service and commitment to team culture, stating, 'They always bend over backwards for us even in the most difficult times like COVID lockdowns.' Overall, sentiment reflects high satisfaction and trust.

Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Athens, Greece

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Timely
Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.

Call Center Services for Furniture Manufacturer

5.0 Nov 1, 2024

All project deliverables were met in professional and timely manner.
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Sales & Customer Service Outsourcing for Transportation Co

5.0 Sep 9, 2024

Every deliverable was met on a timely and professional manner.
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Call Center Services for Auto Transport Broker

5.0 Mar 19, 2025

MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.
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Back Office Outsourcing for Creative Agency

5.0 Nov 5, 2025

They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Mediatel S.A.,

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Athina, Greece

Services provided

60% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing

Mediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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BFS Group

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Agios Dimitrios, Greece

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% HR Consulting

In Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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ICAP Contact Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kallithea, Greece

Services provided

50% Back Office Outsourcing

50% Call Center Services

ICAP Contact Center is a large Kallithea, Greece-based phone answering service and Back Office Outsourcing company. The team offers Call Center Services and Back Office Outsourcing.
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assistant24.gr

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Nea Ionia, Greece

Services provided

40% Back Office Outsourcing

30% Customer Service Outsourcing

10% Sales Outsourcing +4 services

5% Corporate Training & Coaching

5% HR Consulting

5% HR Outsourcing

5% Language Interpretation

Assistant24.gr is a Back Office Outsourcing company. The company is based in Nea Ionia, Greece. Their team offers Back Office Outsourcing and Customer Service Outsourcing.
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Plegma Net

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Customer Service Outsourcing

Launched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Athens, Greece

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Athens, Greece

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Great project management
Clients have consistently praised Big Outsource for their exceptional project management capabilities. Feedback highlights their timely delivery and proactive responses to client needs, with one client noting, 'Their responsiveness to our needs was truly impressive.' Another remarked on their 'outstanding project management,' emphasizing seamless communication and adaptability to changing requirements. Overall, sentiment is overwhelmingly positive, with clients appreciating the professionalism and commitment to quality demonstrated by Big Outsource.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively.
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Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Customer Support for Driving Technology Company

5.0 Aug 4, 2023

Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Bookkeeping Services for Accounting Firm

5.0 Jul 31, 2023

Big Outsource has demonstrated excellent project management skills. They consistently deliver on time and are quick to respond to our needs. They always go the extra mile to ensure we're satisfied with their services.
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Back Office Support & Graphic Design for E-Commerce Platform

5.0 Jul 29, 2023

Big Outsource's project management was commendable and they respond timely to our need.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Athens, Greece

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

See all 23 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Remote Team Solutions reflects a positive sentiment, emphasizing their effective communication and timely delivery of services. A Processing Manager from Texas Specialty Underwriters praised the team's ability to issue policies more quickly while maintaining quality. The client appreciated the value for cost and the opportunity to manage their team directly, highlighting no significant areas for improvement. Overall, the reviews indicate a strong alignment with client needs and satisfaction.
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Industry Experience

Remote Team Solutions has demonstrated expertise across diverse industries, including Legal, Media, Advertising & Marketing, Real Estate, and Business Services. Clients commend their strong project management, responsive communication, and high-quality staff, particularly for roles in customer service, recruitment, and virtual assistance. Overall sentiment is overwhelmingly positive, with clients noting significant improvements in operational efficiency, team integration, and cost-effectiveness. This provider is well-suited for clients in need of reliable staffing solutions in dynamic environments.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback on Remote Team Solutions underscores strong value for money, with several reviewers highlighting the company's competitive pricing and high-quality service. For instance, one client noted they achieved a 50% cost reduction by hiring senior recruiters through RTS, while another emphasized that the overall cost was lower than other firms without sacrificing quality. Overall, clients express satisfaction with the balance of cost and service delivery, reinforcing RTS's reputation for providing good value.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

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Othisi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Sikies, Greece

Services provided

40% Sales Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

20% Customer Service Outsourcing

Othisi is a Sales Outsourcing company based in Sikies, Greece. They provide Sales Outsourcing and Call Center Services.
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Othisi sa

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Συκιές, Greece

Services provided

60% Back Office Outsourcing

20% Branding

20% Marketing Strategy

Othisi sa is a midsize Back Office Outsourcing company launched in 2010. Their team focuses on Back Office Outsourcing and Branding.
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Tem Solutions PC.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Argiroupoli, Greece

Services provided

50% Call Center Services

20% Customer Service Outsourcing

20% Marketing Strategy +1 service

10% Digital Strategy

Tem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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Infoassist AE

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Athina, Greece

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Business Consulting

Infoassist AE is a small Athina, Greece-based answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Intelli Solutions S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Custom Software Development

20% Customer Service Outsourcing

Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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FONEMED HELLAS

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

60% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services

Established in 2000, FONEMED HELLAS is a small Athina, Greece-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Business Consulting.
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Digicall SA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Customer Service Outsourcing

20% HR Consulting

Headquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.
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NetTrust

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Athina, Greece

Services provided

100% Call Center Services

NetTrust, a small call center, is based in Athina, Greece. The team offers Call Center Services.
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Aambience Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tavros, Greece

Services provided

20% Back Office Outsourcing

20% Cloud Consulting & SI

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Robotics Process Automation

Launched in 2014, Aambience Services is an IT strategy consulting company. The agency focuses on IT strategy consulting and cloud consulting & SI.
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Active Computer Systems AE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Iraklio, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% IoT Development

Active Computer Systems AE is a cloud consulting & SI company launched in 1995. Their services include cloud consulting & SI and Cybersecurity.
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Infinitum S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Likovrisi, Greece

Services provided

20% Cloud Consulting & SI

20% Cybersecurity

20% Document Digitization & Management +2 services

20% IT Managed Services

20% Unified Communications Consulting & SI

Infinitum S.A. Is a midsize cloud consulting & SI company in Likovrisi, Greece. The team specializes in cloud consulting & SI and unified communications consulting & SI.
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Lexis Translations

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Athina, Greece

Services provided

30% Language Interpretation

30% Translation

20% Back Office Outsourcing +1 service

20% Content Writing Services

Founded in 2019, Lexis Translations is a small Translation company. Their team focuses on Translation and Language Interpretation.
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bluedot agency

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Athina, Greece

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Email Marketing

10% Public Relations

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Production

10% Web Development

Bluedot agency is a branding agency. Their small team is headquartered in London, England and Athina, Greece and offers Branding and Public Relations. The firm was launched in 2020.
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Athina, Greece

Leoforos Vasilissis Sofias 90,
Athina, Greece 105 57
10 - 15

+302107703277

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Enzyme

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Likovrisi, Greece

Services provided

20% Branding

15% Advertising

15% Content Marketing +4 services

15% Demand Generation Marketing

15% Marketing Strategy

10% Sales Outsourcing

10% Video Marketing

Enzyme is a branding firm in Likovrisi, Greece. They offer Branding and Advertising and were established in 2005.
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Direct Promo

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Egaleo, Greece

Services provided

40% Direct Marketing

20% Advertising

20% Print Design +1 service

20% Sales Outsourcing

Located in Egaleo, Greece, Direct Promo is a small Direct Marketing company. Their services include Direct Marketing and Advertising.
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ACCESSIA LP

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kifisia, Greece

Services provided

50% Call Center Services

40% Back Office Outsourcing

10% Sales Outsourcing

ACCESSIA LP is a call center. Launched in 2016, the agency is based in Kifisia, Greece. Their team provides Call Center Services and Back Office Outsourcing.
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iGuana

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Athina, Greece

Services provided

100% Document Digitization & Management

Document Digitization & Management company iGuana was launched in 1985. Based in Zaventem, Belgium and Zundert, Netherlands, the team offers Document Digitization & Management.
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Athina, Greece

Stasinou Street 11
Athina, Greece 116 35

+30 210 72 25 125

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iRow

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agios Dimitrios, Greece

Services provided

100% Back Office Outsourcing

Small Back Office Outsourcing company iRow, is in Agios Dimitrios, Greece. Their services include Back Office Outsourcing.
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Green Screen Studio

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Agia Paraskevi, Greece

Services provided

70% Video Production

30% Back Office Outsourcing

Green Screen Studio, a small video production agency, is in Agia Paraskevi, Greece. Their services include Video Production and Back Office Outsourcing.
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