Top Call Center Services & Voice Services in Athens
18 Companies
List of the Top Athens Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Athens, GreeceServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.-
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review -
Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider
5.0 Oct 22, 2020The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Athens, GreeceServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a versatile provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Across numerous reviews, SupportYourApp is consistently praised for its flexibility, professionalism, and ability to scale services rapidly. Approximately 100% of reviewers commend its value for cost, while many highlight its effective project management and dedication to meeting client needs.
12 of 15 reviews are 5 stars1 new review for Call Center Services services$200,000 – $999,999 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
Recent reviews of SupportYourApp reflect a generally positive sentiment, highlighting their responsiveness and operational excellence. Clients commend their ability to provide 24/7 support, maintain high customer satisfaction, and adapt to evolving needs. For instance, one client noted their impressive proactive communication and flexibility in scaling support. However, one review expressed dissatisfaction due to a lack of ownership and inconsistent service, indicating areas for improvement in accountability and ticket management. Overall, SupportYourApp is viewed as a reliable partner for customer support operations.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as a cost-effective solution, often highlighting the company's pricing as a key factor in their selection. Positive feedback emphasizes the value received for the cost, with many reviews noting that the service fits within their budgets while delivering high-quality support. For instance, one client remarked on the 'good value for cost,' while another mentioned 'pricing fit our budget.' However, there were isolated instances of dissatisfaction regarding service ownership and efficiency, which impacted the perceived value.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Athens, GreeceServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr250 - 999Serves Athens, GreeceServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.-
Customer Service Outsourcing for CRM Consulting Company
5.0 Dec 8, 2023Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
Read Full Review -
Call Center Services for Social Media Monitoring Tool
5.0 May 9, 2023Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
Read Full Review -
Customer Support for Music Distribution Company
5.0 Apr 26, 2023They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
Read Full Review -
Сall Сenter Services for International Wholesale Retailer
5.0 Jul 16, 2021The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
Read Full Review -
Call Center Services for HR Services & Biz Process Provider
5.0 Oct 22, 2020The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
Read Full Review
Was this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All ReviewsSelect Industry to see insights
Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Athina, Greece
Services provided
25% Direct Marketing10% Advertising10% Commercial Development +7 services10% Marketing Strategy10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing5% Digital Strategy5% Other Marketing5% Pay Per ClickSee all 2 projectsReload Hotel Sales Management is a company specializing in enhancing online sales and marketing strategies for the hospitality industry. The reviews indicate overwhelmingly positive feedback (100% positive), emphasizing the company's effectiveness in increasing direct online sales and occupancy rates, even during challenging periods such as the COVID-19 pandemic. Clients consistently praise their modern approach, industry expertise, and strong communication skills.
Reviews mention Knowledgeable
Clients consistently praise Reload Hotel Sales Management for their extensive knowledge of the hotel market and tourism. One client highlighted their impressive grasp of sales strategy and effective communication, which contributed to a successful hotel opening and high occupancy rates. The team's expertise in online marketing and sales distribution was noted as a significant advantage, leading to satisfactory results even during challenging times, such as the Covid-19 pandemic.-
Online Sales Management for Boutique Hotel
5.0 Dec 7, 2020The knowledge of hotel market and tourism and clear communication are impressive.
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Industry Experience
Reload Hotel Sales Management has garnered positive feedback primarily in the Hospitality & Leisure and Advertising & Marketing sectors. Clients in the hospitality industry praise their expertise in online sales strategies and social media management, noting significant increases in direct bookings and overall visibility. Similarly, their work with boutique hotels has resulted in successful openings and high occupancy rates. Overall, the sentiment across industries highlights Reload's strong market knowledge, effective communication, and impactful solutions tailored for hospitality businesses.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Reload Hotel Sales indicates a strong sentiment regarding their cost and value for money. One client noted that they selected Reload for their comprehensive solutions and reported a substantial increase in direct online sales, even amidst the pandemic. Another client highlighted the company's effective sales strategies and successful online presence, attributing their high occupancy rates to Reload's expertise. Overall, clients feel they receive excellent value relative to the investment made.Was this helpful?
See All Locations (3)Athina, Greece
Tzortz 11
Athina, Greece 106 822 - 5
+306972023293
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UndisclosedUndisclosed10,000+Athina, Greece
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Athina, Greece
Illia Iliou 51 & Evdoxou Street, Neos Kosmos
Athina, Greece 117 432001 - 5000
+ 30 21 11 98 33 14
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$1,000+< $25 / hr2 - 9Athina, Greece
Services provided
100% Call Center ServicesNetTrust, a small call center, is based in Athina, Greece. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Athina, Greece
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Back Office OutsourcingMediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Argiroupoli, Greece
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Marketing Strategy +1 service10% Digital StrategyTem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.
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UndisclosedUndisclosed250 - 999Agios Dimitrios, Greece
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% HR ConsultingIn Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Sikies, Greece
Services provided
20% Call Center Services40% Sales Outsourcing20% Back Office Outsourcing +1 service20% Customer Service OutsourcingOthisi is a Sales Outsourcing company based in Sikies, Greece. They provide Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Kallithea, Greece
Services provided
50% Call Center Services50% Back Office OutsourcingICAP Contact Center is a large Kallithea, Greece-based phone answering service and Back Office Outsourcing company. The team offers Call Center Services and Back Office Outsourcing.
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$5,000+$50 - $99 / hr2 - 9Marousi, Greece
Services provided
30% Market Research30% Sales Outsourcing20% Content Moderation Services +1 service20% Data Annotation ServicesIn Marousi, Greece, Screip is a small Market Research company. Their services include Market Research and Sales Outsourcing.
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$1,000+< $25 / hr10 - 49Athina, Greece
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Business ConsultingInfoassist AE is a small Athina, Greece-based answering service. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Athina, Greece
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingLaunched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Athina, Greece
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Custom Software Development20% Customer Service OutsourcingIntelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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$1,000+< $25 / hr2 - 9Athina, Greece
Services provided
20% Call Center Services60% Customer Service Outsourcing20% Business ConsultingEstablished in 2000, FONEMED HELLAS is a small Athina, Greece-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Business Consulting.
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UndisclosedUndisclosed2 - 9Athina, Greece
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +2 services20% Customer Service Outsourcing20% HR ConsultingHeadquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Athina, Greece
Services provided
10% Branding10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Public Relations10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Production10% Web DevelopmentBluedot agency is a branding agency. Their small team is headquartered in London, England and Athina, Greece and offers Branding and Public Relations. The firm was launched in 2020.
Read moreSee All Locations (2)Athina, Greece
Leoforos Vasilissis Sofias 90,
Athina, Greece 105 5710 - 15
+302107703277
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UndisclosedUndisclosed10 - 49Likovrisi, Greece
Services provided
20% Branding15% Advertising15% Content Marketing +4 services15% Demand Generation Marketing15% Marketing Strategy10% Sales Outsourcing10% Video MarketingEnzyme is a branding firm in Likovrisi, Greece. They offer Branding and Advertising and were established in 2005.
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UndisclosedUndisclosedFreelancerEgaleo, Greece
Services provided
40% Direct Marketing20% Advertising20% Print Design +1 service20% Sales OutsourcingLocated in Egaleo, Greece, Direct Promo is a small Direct Marketing company. Their services include Direct Marketing and Advertising.
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UndisclosedUndisclosed10 - 49Kifisia, Greece
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingACCESSIA LP is a call center. Launched in 2016, the agency is based in Kifisia, Greece. Their team provides Call Center Services and Back Office Outsourcing.
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List of the Top 1 Athens Call Center Companies & Voice Services
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$1,000+$50 - $99 / hr2 - 9Athina, Greece
Ability to deliver
25.9/40.016.2/20 Reviews4.6/10 Clients & Experience5.2/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10,000+Athina, Greece
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+< $25 / hr2 - 9Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed50 - 249Argiroupoli, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Agios Dimitrios, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Sikies, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Kallithea, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$50 - $99 / hr2 - 9Marousi, Greece
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed50 - 249Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Athina, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed10 - 49Likovrisi, Greece
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other
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