Top Call Center Services & Voice Services in Ecuador

Ratings Updated: August 8, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ecuador

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Experienced
Overall, client feedback regarding Hugo Inc.'s experience highlights their exceptional performance in project delivery and customer support. One client noted their proactive approach and timely delivery, which helped reduce customer support tickets by over 50%. Additionally, the detailed work and seasoned professionals contributed positively to campaign success, with flexible agent allocation optimizing efficiency. The sentiment is overwhelmingly positive, with no reported areas for improvement.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ecuador

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

4.8 9 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ecuador

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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SicobraSicobra

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Quito, Ecuador

Services provided

100% Call Center Services

SicobraSicobra, a phone answering service, was launched in 1997. The team offers Call Center Services.
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Estudio Jurídico Romero D' & Asociados.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Quito, Ecuador

Services provided

35% Call Center Services

35% Corporate Law

30% Labor & Employment Law

Estudio Jurídico Romero D' & Asociados. Is a midsize call center based in Guayaquil, Ecuador and Quito, Ecuador. The team focuses on Call Center Services and Corporate Law.
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Quito, Ecuador

Av. Eloy Alfaro N33-50 and Switzerland. Soho Galaxy Bldg. Of. 305
Quito, Ecuador 170518

(+593) 250 001 60

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Featured

What are Featured Providers?
SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ecuador

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.

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Reviews mention Easy to work with
Overall, clients consistently describe SupportYourApp as easy to work with, highlighting their responsiveness and proactive communication. One client noted, 'The team has been responsive, reliable, and easy to work with,' while another emphasized the seamless integration and support provided. A third client praised their 'incredible support and communication,' ensuring smooth operations. The sentiment across reviews reflects a strong appreciation for the team's dedication to customer satisfaction and effective collaboration.

Technical Support for Analytics Platform

5.0 Mar 31, 2021

Very effective. Working with SupportYourApp as a whole and with our team in particular is always a pleasure. We were impressed with their communication skills and empathy towards the customers.
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Customer Support for Private Label Product Company

5.0 Mar 3, 2021

We put 100% of our trust in SYA so it has been so easy to work with them and our work became more productive because we don't have to be worried about the customers' inquiries.
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Staff Augmentation for Software Provider

5.0 Sep 4, 2019

All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Customer Service Outsourcing for Self-Care Platform

4.0 Jul 8, 2025

The team has been responsive, reliable, and easy to work with. It’s been a smooth partnership, and we look forward to continuing to coordinate with the team. Everyone is efficient and proactively communicative, which makes working with them a breeze!
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Customer Support Outsourcing for Financial Services Company

5.0 Aug 25, 2025

Support your app has been easy to reach via slack and by e-mail when needed. It was easy to leave feedback and to receive help when needed.
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5 of 9 reviews are 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 9 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback from clients, highlighting their responsiveness, flexibility, and ability to deliver high-quality support. Clients appreciated the effective communication and project management, citing improvements in operational efficiency and workload management. Noteworthy instances include a client praising their proactive handling of escalations and another noting a significant increase in ticket resolution rates. However, one review expressed dissatisfaction due to a lack of ownership and accountability, indicating potential areas for improvement.
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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ecuador

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

six eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.

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Industry Experience

Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Serves Ecuador

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a distinguished provider of Contact Center Services and Customer Support Services, recognized for managing inbound and outbound customer interactions across multiple languages and channels. Reviews highlight their expertise in delivering exceptional service, with 100% of clients noting impressive project management and communication. Approximately 90% of reviews emphasize their ability to enhance customer satisfaction and streamline support systems, underscoring their reliability and adaptability.

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Reviews mention Efficient
Overall, client feedback highlights Simply Contact's efficiency in delivering customer support services. Clients noted a significant reduction in response times, with one review indicating a 30% decrease and another a 40% cut in support costs. Their project management was consistently praised for timeliness and responsiveness, ensuring seamless integration with client operations. The ability to quickly onboard and train agents was particularly commended, underlining their commitment to operational efficiency and high service quality.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Call Center Services for Cosmetic & Beauty Brand

5.0 Feb 28, 2021

Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions. After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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6 Sen

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Guayaquil, Ecuador

Services provided

80% Call Center Services

20% Customer Service Outsourcing

6 Sen, a call center service, was established in 2016. The company specializes in Call Center Services and Customer Service Outsourcing.
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VOIP BUSINESS Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quito, Ecuador

Services provided

80% Call Center Services

20% Back Office Outsourcing

VOIP BUSINESS Contact Center is a call center service. Their small team is in Quito, Ecuador. Their services include Call Center Services and Back Office Outsourcing.
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Gestiona GTX

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Quito, Ecuador

Services provided

50% Call Center Services

50% Back Office Outsourcing

In Quito, Ecuador and Guayaquil, Ecuador, Gestiona GTX is a midsize call center and Back Office Outsourcing company. The team specializes in Call Center Services and Back Office Outsourcing.
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Cronix

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quito, Ecuador

Services provided

50% Call Center Services

50% Back Office Outsourcing

Launched in 1998, Cronix is a small call center service and Back Office Outsourcing company located in Quito, Ecuador. Their team provides Call Center Services and Back Office Outsourcing.
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Next Step C.A.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quito, Ecuador

Services provided

50% Call Center Services

50% Custom Software Development

Software development firm and answering service Next Step C.A. Is located in Quito, Ecuador. The team specializes in Custom Software Development and Call Center Services.
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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 21 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Ecuador

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a telemarketing service firm specializing in outbound call center and customer support services. The company has received overwhelmingly positive feedback, with clients praising its timely project management, industry expertise, and effective communication. Approximately 80% of reviewers commend their ability to secure meetings and generate leads, highlighting their role in enhancing business pipelines and market reach.

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4 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, Virtual Sales Limited has received positive feedback for their efficiency and flexibility in lead generation and appointment-setting services. Clients praised their ability to secure meetings, with one noting an average of 3 meetings per week leading to a substantial pipeline. Another client highlighted their seamless integration into the team and impressive communication. Overall, the sentiment is very favorable, with minimal suggestions for improvement, primarily regarding industry-specific expertise.
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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Outbound Call Center Services for AI Transcription platform
5.0 — Virtual Sales Limited provides outbound sales and calling services for an AI transcription platform. The team has been tasked with helping increase the client's enterprise pipeline in the UK and Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally express satisfaction with Virtual Sales Limited's pricing and perceived value. Many reviews highlight that their pricing fits within clients' budgets while providing good value for the cost. For instance, one client noted, 'They deliver well and on time and have been very flexible adapting to our requirements,' emphasizing their efficiency. Another remarked, 'Their professionalism and effectiveness are sure to add value to any business.' Overall, the sentiment reflects strong approval of the company's cost-to-value ratio.
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England (10) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Ecuador

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support. Clients, such as the Quality Manager of BRT SPA, highlighted their impressive reaction time to needs and understanding of customer requirements. The company was praised for its good cultural fit and value for cost. Overall, the sentiment is highly favorable, with no noted areas for improvement at this time.
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7 of 9 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read more
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Industry Experience

Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industries

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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Assistring LLC

5.0 16 reviews

Verified

$1,000+

< $25 / hr

50 - 249

Serves Ecuador

Services provided

20% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

10% AI Agents

10% HR Outsourcing

Assistring LLC is a proficient provider of Call Center Services, specializing in both Inbound and Outbound Call Center operations, and Customer Support Services. Across reviews, 100% of clients commend their operational efficiency, professionalism, and alignment with company values. Notably, 80% of reviewers highlight their ability to enhance customer satisfaction and integrate seamlessly with existing business processes.

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Reviews mention Easy to reach
Clients consistently express satisfaction with Assistring LLC's accessibility, highlighting their 24/7 support as a key advantage. One client noted the effectiveness of the live call support, stating it was the best decision for their company, allowing them to manage customer inquiries across various time zones. Overall, the sentiment regarding communication and responsiveness is highly positive, with clients appreciating the quick response times and the company's commitment to customer service.

Customer Service Outsourcing & Email Mktg for Wholesale Co

4.5 Oct 4, 2024

Every customer is happy and every call gets picked in less than a minute. The services they are providing are 24/7. I have access to their portal so I can see how many calls came in and how many were answered.
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10 of 11 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Utility Company
5.0 — Assistring LLC provided a utility company's customer service and call center operations support. The team managed incoming customer inquiries, offered technical support, and handled complaints. Read more
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Industry Experience

Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
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Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisure

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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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SolvoBI

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Cuenca, Ecuador

Services provided

70% Business Consulting

20% Sales Outsourcing

10% Customer Service Outsourcing

SolvoBI is a Business Consulting company. The team focuses on Business Consulting and Sales Outsourcing, and the firm is in Cuenca, Ecuador.
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BANGARA S.A.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quito, Ecuador

Services provided

30% Call Center Services

70% Back Office Outsourcing

Founded in 1999, BANGARA S.A. Is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is in Quito, Ecuador.
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Featured

What are Featured Providers?
A-SALES AB

4.9 83 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ecuador

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a telemarketing service provider specializing in outbound call center and customer support services. They consistently deliver high-quality pipeline generation and meeting bookings, with 100% of reviews noting excellent project management and responsiveness. Clients appreciate their tailored, strategic approach and consistent, proactive communication, leading to measurable business growth and successful sales outcomes in competitive markets.

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Reviews mention Timely
A-SALES AB has consistently demonstrated a strong commitment to timely project management, as highlighted by multiple clients. For instance, one client noted that campaigns were launched on schedule and deliverables were completed consistently on time, allowing for informed decision-making. Another client praised their proactive approach and responsiveness, stating that A-SALES implemented changes efficiently without disrupting momentum. Overall, feedback indicates a high level of satisfaction regarding timeliness and communication throughout engagements.

Web Optimization & Apptmt Setting for Business Services Co

5.0 Jun 11, 2024

Yes they did, even before the estimated time!
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Lead Generation Services for IT Company

5.0 Apr 2, 2024

Never missed a beat, they delivered results punctually, but it was their responsiveness that solidified our partnership.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly.
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Lead Gen & Appointment Setting for Video Solutions Company

5.0 Mar 29, 2024

Always on the ball and time-conscious, they met deadlines without sacrificing quality.
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Lead Generation & Email Outreach Campaigns for HR Agency

5.0 Mar 11, 2024

Very timely and communicative. I have to work hard to keep up with their pace.
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17 of 18 reviews are 5 stars

7 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
In the past six months, A-SALES AB has garnered overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to generate qualified leads. Clients noted their strategic approach in understanding complex industries, with one praising their capability to refine messaging based on campaign performance. Additionally, consistent communication and timely delivery of results were frequently mentioned. Overall, clients expressed satisfaction with measurable outcomes, such as increased appointment bookings and improved sales pipelines, indicating A-SALES AB's effectiveness as a partner.
Read 18 Recent Reviews

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22 of 23 Call Center Services reviews are 5 stars

7 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
Read 23 Reviews

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB is frequently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budget while delivering impressive results, such as generating qualified sales meetings and leads. One client highlighted that A-SALES AB's pricing aligned well with their financial constraints, contributing to a successful partnership. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the return on investment achieved through A-SALES AB's efforts.
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Appointment Setter Online

5.0 54 reviews

Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Ecuador

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.

See all 54 projects

5 of 5 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
In the last six months, Appointment Setter Online has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted their professionalism, structured project management, and ability to deliver high-quality, qualified leads. For instance, one client noted a steady increase in scheduled meetings and improved lead quality, while another emphasized the significant time saved for their internal teams. Minor suggestions for improvement included more detailed performance analytics, but overall sentiment remains highly favorable.
Read 5 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.
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United States (20) Canada (8) France (1)

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Seroiko

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Samborondón, Ecuador

Services provided

35% Call Center Services

35% Back Office Outsourcing

30% Corporate Training & Coaching

Launched in 2015, Seroiko is a small Samborondón, Ecuador-based answering service. Their team provides Call Center Services and Back Office Outsourcing.
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BPONE

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quito, Ecuador

Services provided

15% Call Center Services

20% Back Office Outsourcing

15% HR Consulting +6 services

10% Accounting

10% Business Consulting

10% IT Managed Services

10% Sales Outsourcing

5% CRM Consulting and SI

5% ERP Consulting and SI

Launched in 2016, BPONE is a small Quito, Ecuador-based Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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RSA Systems

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quito, Ecuador

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Custom Software Development +1 service

25% IT Managed Services

Cloud consulting & SI company RSA Systems was established in 2018. The firm specializes in cloud consulting & SI and IT managed services, and is small.
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Telenews

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Guayaquil, Ecuador

Services provided

100% Call Center Services

Telenews is a telephone answering service founded in 2010. The team offers Call Center Services.
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ACC American Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Guayaquil, Ecuador

Services provided

40% Call Center Services

40% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Launched in 2001, ACC American Call Center is a call center company. Their team offers Call Center Services and Back Office Outsourcing.
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Link Digital

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Quito, Ecuador

Services provided

20% Custom Software Development

20% Mobile App Development

15% Branding +3 services

15% Sales Outsourcing

15% UX/UI Design

15% Web Development

Link Digital is a midsize Zaragoza, Spain-based software development firm. The team focuses on Custom Software Development and Mobile App Development.
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Quito, Ecuador

Av Interoceánica and Francisco de Orellana Paseo San Francisco, Business Center
Quito, Ecuador 170157
50 - 75

+593 22546995

See All Locations (3)

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Magno Asesores

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quito, Ecuador

Services provided

20% Call Center Services

20% Advertising

20% Digital Strategy +4 services

20% Social Media Marketing

10% Branding

5% Market Research

5% Marketing Strategy

Magno Asesores is a Quito, Ecuador-based Advertising company. They specialize in Advertising and Digital Strategy and were launched in 2010.
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Táctica

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Quito, Ecuador

Services provided

15% Call Center Services

35% Branding

35% Market Research +1 service

15% Business Consulting

Táctica is a branding firm. Headquartered in Quito, Ecuador, the team focuses on Branding and Market Research.
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PCC & BPO

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Guayaquil, Ecuador

Services provided

30% Call Center Services

30% Back Office Outsourcing

10% Business Consulting +3 services

10% Customer Service Outsourcing

10% Digital Strategy

10% Sales Outsourcing

PCC & BPO is a small Guayaquil, Ecuador-based call center service. The team provides Call Center Services and Back Office Outsourcing.
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Seteinfo del Ecuador

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Quito, Ecuador

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +2 services

10% Corporate Training & Coaching

10% Digital Strategy

Seteinfo del Ecuador is a call center company. Launched in 1995, their team focuses on Call Center Services and Business Consulting.
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BPO Andina

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Guayaquil, Ecuador

Services provided

10% Call Center Services

10% CRM Consulting and SI

10% Customer Service Outsourcing +10 services

10% E-Commerce Development

10% Sales Outsourcing

10% Social Media Marketing

10% Web Design

5% Advertising

5% Back Office Outsourcing

5% Branding

5% Custom Software Development

5% UX/UI Design

5% Web Development

BPO Andina is a social media marketing company. They are in Guayaquil, Ecuador and have midsize team. Their team specializes in Social Media Marketing and Web Design.
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Top Call Center Services & Voice Services in Ecuador

List of the Top Ecuador Call Center Companies & Voice Services

Reviews mention Experienced

Content Mktg & Call Center Services for Cashback Gaming Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Open to feedback

Recruitment Services for Financial Services Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Technical Support for Analytics Platform

Customer Support for Private Label Product Company

Staff Augmentation for Software Provider

Customer Service Outsourcing for Self-Care Platform

Customer Support Outsourcing for Financial Services Company

Reviewed 9 times in the past 6 months

Industry Experience

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SupportYourApp is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Efficient

Back Office & Customer Service for App Optimization Agency

Call Center Services for Social Media Monitoring Tool

Call Center Services for Wheelchair Rental System

Customer Support for Music Distribution Company

Call Center Services for Cosmetic & Beauty Brand

Call Center Staffing for Government Helpline

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 6 times in the past 6 months

Outbound Call Center Services for AI Transcription platform

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center & Sales Services for FinTech Platform Co

Industry Experience

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Valoris Center is very responsive

Reviews mention Easy to reach

Customer Service Outsourcing & Email Mktg for Wholesale Co

Call Center Services for Utility Company

Industry Experience

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Customer Support call

Reviews mention Timely

Web Optimization & Apptmt Setting for Business Services Co

Lead Generation Services for IT Company

Lead Generation for Digital Marketing Agency

Lead Gen & Appointment Setting for Video Solutions Company

Lead Generation & Email Outreach Campaigns for HR Agency

Reviewed 18 times in the past 6 months

Sales Outsourcing Services for E-Commerce Fulfillment Co

Average Project Cost Breakdown

What Clients Have Said

Reviewed 5 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

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List of the Top Ecuador Call Center Companies & Voice Services

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