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Top Phone Support Services in England

Ratings Updated: April 2, 2026
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5 Leaders 15 Contenders

90 Companies

Country: England
Customer Service Outsourcing: Phone Support Services

List of the Top England Customer Service Phone Support Companies

  • Top Customer Service Logotype

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    London, England

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects

    Reviews mention High-quality work

    Clients consistently commend Top Customer Service for their high-quality work, noting significant improvements in customer satisfaction and responsiveness. One client highlighted their professionalism and ability to handle inquiries efficiently, stating, 'the quality of their work was excellent.' Another client remarked on their effective project management and communication, emphasizing that Top Customer Service 'justifies their name' through exceptional service delivery. Overall, the sentiment reflects strong client satisfaction with the quality of services provided.
    • Customer Service Outsourcing for Ghostwriting Company
      5.0 Jun 24, 2025

      The quality of their work meets our expectations, and they're doing a great job. Since we've had in-house staff change workplaces before, losing money and time on training, we've opted for an outsourced solution, and Top Customer Service has been good so far, and we're saving over 50% in costs.

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    • Customer Service Outsourcing for Digital Agency
      5.0 Jul 9, 2025

      Top Customer Service has allowed us to see greater satisfaction on the part of the customers. Their quality of work is up to the mark and they are performing excellent. We have experienced before in-house personnel shifting offices, wasting money and time on training, and hence our decision to use outsourced services, where Top Customer Service has performed satisfactorily and saved more than 50 percent.

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    6 of 6 Phone Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Overall, Top Customer Service has received overwhelmingly positive feedback for their Phone Support Services, with 90% of clients reporting satisfaction. Key strengths include their professionalism, responsiveness, and ability to follow procedures effectively. Notably, 80% of reviewers highlighted the improvement in customer metrics and satisfaction. Clients appreciate their technical knowledge and support, which significantly enhances operational efficiency. Areas for improvement were rarely mentioned, indicating a strong alignment with client expectations and needs.

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    Industry Experience

    Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.

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    Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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  • Answer4u Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Services provided

    35% Customer Service Outsourcing
    55% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    50% Chat Support Services
    15% Order Processing & Taking +1
    10% Email Support Services

    Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • Riseup Labs Logotype

    4.9 43 reviews
    Verified
    $5,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    10% Customer Service Outsourcing
    10% AI Agents
    10% AI Development +7
    10% Custom Software Development
    10% Generative AI
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% UX/UI Design
    10% Web Development

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Riseup Labs is a versatile software development company offering services in mobile app development, web design, and IoT solutions. Their reviews reveal high client satisfaction, with 100% of feedback highlighting their efficiency, adaptability, and strong project management. Many clients, around 80%, appreciate their responsiveness and ability to handle changes. Some improvement in cost and time estimation is suggested by a small percentage of clients.

    See all 43 projects

    Reviews mention Timely

    Overall, client feedback regarding timeliness for Riseup Labs is highly positive. Clients consistently noted that projects were delivered on time or ahead of schedule, with one client stating, 'Requests were met ahead of schedule and exceeded our expectations.' Another client emphasized the impressive communication and adherence to deadlines, remarking, 'The thought and effort they put into meeting deadlines were impressive.' Despite some suggestions for improvement in cost estimation, the sentiment surrounding timeliness remains overwhelmingly favorable.
    • Frontend UI Design for Digital Marketing Company
      5.0 Jun 14, 2022

      The amazing outcome with a project delivered within a very fast agile deadline. We kept changing the SOW, but the vendor could deliver and match rapidly varying requirements. The project was delivered on time and was of excellent quality.

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    • Mobile Portal for Digital Financial Service Company
      5.0 Mar 30, 2022

      We communicated via phone, email, and in-person meetings. The team was great at communicating and executing on time.

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    • Game Dev for Mobile Network Operator
      5.0 Aug 5, 2021

      The team manages the project and the time difference well, and they follow timelines. We communicate via email, zoom, and WhatsApp.

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    • Website Development for Event Management Company
      4.5 Jul 14, 2021

      We consider the project a rousing success because we launched on time and stayed within our budget.

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    • Mobile App Dev for Clean Cooking Solutions Company
      4.0 Dec 28, 2025

      Riseup Labs’ project management process is good, and they deliver on time. We communicate via in-person meetings, virtual meetings, and email or messaging apps.

      Read Full Review
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    Industry Experience

    Riseup Labs has demonstrated expertise across several industries, including energy & natural resources, hospitality & leisure, financial services, education, gaming, and telecommunications. Feedback highlights their strengths in mobile app and web development, project management, and adaptability. Clients report effective communication, timely delivery, and a strong willingness to incorporate feedback. Overall, sentiment varies by industry but is predominantly positive, suggesting suitability for projects requiring robust technical solutions, responsive collaboration, and innovative design across diverse sectors.

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    Select Industry to see insights

    Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling

    Average Project Cost Breakdown

    Less than $10,000 (15) $10,000 to $49,000 (6) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall feedback regarding Riseup Labs highlights a favorable perception of their cost and value for money. Clients frequently noted the competitive pricing, with one stating they 'offered us a great service at a low cost.' While several reviews praised their ability to deliver quality work within budget, some suggested improvement in cost estimation prior to projects. Despite this, the general sentiment reflects satisfaction with the value received, as many clients reported successful outcomes and strong project management.
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    London, England

    Unit 2595, 275 New North Road, London, N1 7AA, UK
    London, England N1 7AA

    6 - 9

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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    32% Phone Support Services
    36% Chat Support Services
    16% Email Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

    See all 2 projects

    Reviews mention Timely

    The feedback regarding The Contact Company's timeliness is overwhelmingly positive. Clients have noted that the team consistently delivers timely reports and solutions, contributing to a seamless collaboration. One client emphasized their commitment to transparency and effective problem-solving, indicating a strong dedication to meeting project deadlines. Overall, the sentiment reflects high satisfaction with The Contact Company's punctuality and responsiveness.
    • Call Center Services for Children's Retailer
      5.0 Jan 24, 2019

      Our collaboration has been seamless. The team delivers timely reports and solutions as needed.

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    Industry Experience

    The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.

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    Select Industry to see insights

    Media Retail

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.
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  • Arise Logotype

    4.7 3 reviews
    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Services provided

    61% Customer Service Outsourcing
    19% Call Center Services
    10% Back Office Outsourcing +1
    10% Corporate Training & Coaching

    Focus Areas

    80% Phone Support Services
    10% Chat Support Services
    10% Email Support Services

    Arise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.

    See all 3 projects

    Reviews mention High-quality work

    Client feedback on Arise highlights a consistent sentiment of high-quality work. One client noted, 'It's been a very good experience' and emphasized that 'no improvement is needed; it's perfect.' Another client praised their strong communication and effective appointment setting, stating, 'They do it well.' Overall, clients appreciate the professionalism and efficiency of Arise's services, resulting in significant time and cost savings.
    • Marketing Services for Manufacturing Company
      5.0 Nov 2, 2017

      They are helpful. No need to improve. It's perfect. We began in 2006, and it's ongoing.

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    Industry Experience

    Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Manufacturing Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Arise as providing excellent value for money, with one reviewer noting a monthly savings of $2,000, while another mentioned a $100 reduction in costs. Overall sentiment reflects satisfaction with their services, as clients highlight reliability and effective communication. The pricing structure appears flexible, with some clients receiving package deals. The company's ability to save clients both time and money is consistently acknowledged, reinforcing their reputation for cost-effectiveness.
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    Leeds, England

    1 Park Row
    Leeds, England LS1 5JL

    251 - 300

    1+ 855-274-7301

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  • Face for Business Logotype

    4.8 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    70% Phone Support Services
    20% Order Processing & Taking
    10% Chat Support Services

    Face for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.

    See all 3 projects

    Reviews mention Customized support

    Clients express high satisfaction with Face for Business's customized support, noting the personalized service provided by dedicated receptionists. One client highlighted their ability to build relationships with callers, creating a seamless experience that feels integrated with their own staff. Feedback emphasizes the importance of effective communication and the reliability of their services, particularly during challenging times like the COVID-19 pandemic. Overall, clients feel that Face for Business delivers exceptional, tailored support, enhancing their operations without any noted areas for improvement.
    • Virtual Receptionist Services for Accounting Firm
      5.0 Feb 28, 2022

      The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs. They even remind us to return some of our customer’s calls when we come back from a holiday. We communicate via emails and phone calls. They’re very good at updating their system according to our schedule and requests.

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    Industry Experience

    Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.

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    Financial services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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  • CALLCARE Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Order Processing & Taking
    10% Chat Support Services +1
    10% Email Support Services

    CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

    See all 1 projects

    Industry Experience

    CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
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  • Medical PA Logotype

    4.5 1 review
    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    45% Phone Support Services
    25% Email Support Services
    20% Order Processing & Taking +1
    10% Chat Support Services

    Medical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.

    See all 1 projects

    Industry Experience

    Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.
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  • The Telemarketing Company Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    40% Sales Outsourcing

    Focus Areas

    80% Phone Support Services
    15% Email Support Services
    5% Chat Support Services

    Answering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.

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  • FM Outsource Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Bury, England

    Services provided

    80% Customer Service Outsourcing
    10% Business Consulting
    5% Transcription +1
    5% Translation

    Focus Areas

    62% Phone Support Services
    19% Chat Support Services
    19% Email Support Services

    FM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.

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  • GFM ClearComms Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Colchester, England

    Services provided

    75% Customer Service Outsourcing
    5% Email Marketing
    5% Fulfillment +3
    5% Pay Per Click
    5% Search Engine Optimization
    5% Social Media Marketing

    Focus Areas

    90% Phone Support Services
    10% Order Processing & Taking

    GFM ClearComms is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Email Marketing and are based in Colchester, England.

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  • Online Giants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    100% Phone Support Services

    Online Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.

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  • 3C Online Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Services provided

    55% Customer Service Outsourcing
    30% Sales Outsourcing
    10% Content Marketing +1
    5% Content Writing Services

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.

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  • Impact Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Romsey , England

    Services provided

    50% Customer Service Outsourcing
    50% Sales Outsourcing

    Focus Areas

    44% Phone Support Services
    30% Order Processing & Taking
    26% Chat Support Services

    Impact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.

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  • Kaptain Cabs Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Liverpool, England

    Services provided

    60% Customer Service Outsourcing
    20% Other Digital Marketing
    20% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Customer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.

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  • e-PA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Shanklin, England

    Services provided

    70% Customer Service Outsourcing
    30% Call Center Services

    Focus Areas

    60% Phone Support Services
    15% Email Support Services
    15% Order Processing & Taking +1
    10% Chat Support Services

    E-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.

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  • Whistl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Services provided

    10% Customer Service Outsourcing
    30% Fulfillment
    15% Call Center Services +8
    10% Back Office Outsourcing
    10% Logistics & Supply Chain Consulting
    5% Air Freight
    5% Freight forwarding
    5% Ocean Freight
    5% Rail Freight
    3% Direct Marketing
    2% Product Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Whistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.

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  • Lemon Contact Centre Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Stockton-on-Tees , England

    Services provided

    25% Customer Service Outsourcing
    52% Call Center Services
    23% Back Office Outsourcing

    Focus Areas

    70% Phone Support Services
    30% Chat Support Services

    Lemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • Origin Client Acquisition LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    North Walsham, England

    Services provided

    15% Customer Service Outsourcing
    50% Call Center Services
    15% Sales Outsourcing +3
    10% Other Marketing
    5% Email Marketing
    5% Marketing Strategy

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Origin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.

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  • Pocket Receptionist Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lowestoft , England

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Established in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.

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  • Top Employee Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Services provided

    95% Customer Service Outsourcing
    1% Graphic Design
    1% Other Design +3
    1% Sales Outsourcing
    1% UX/UI Design
    1% Web Design

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Customer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.

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  • Call a Real Person Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Newquay, England

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    100% Phone Support Services

    Call a Real Person, a Customer Service Outsourcing company, is headquartered in Newquay, England. Their services include Customer Service Outsourcing.

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  • Tellida Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sutton, England

    Services provided

    15% Customer Service Outsourcing
    25% Finance & Accounting Outsourcing (FAO)
    20% Accounting +2
    20% Back Office Outsourcing
    20% Real Estate Law

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    Tellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.

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    Sutton, England

    10 Sutton Plaza
    Sutton, England SM1 4FT

    21 - 30

    +447404408795

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  • Solace Logotype

    5.0 1 review
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Commercial Property Management +1
    20% Compliance Consulting

    Focus Areas

    100% Phone Support Services

    Property Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management

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  • Clearanswer Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Borough Green, England

    Services provided

    46% Customer Service Outsourcing
    41% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    41% Phone Support Services
    32% Order Processing & Taking
    27% Chat Support Services

    Customer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.

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  • Konecta Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Milton Keynes, England

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    30% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Konecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.

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  • MPL Contact Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Sutton Coldfield, England

    Services provided

    51% Customer Service Outsourcing
    49% Call Center Services

    Focus Areas

    51% Phone Support Services
    49% Chat Support Services

    MPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.

    Read more
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  • ServicesNow Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Manchester, England

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Transcription

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    ServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.

    Read more
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  • Ventrica Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Southend-on-sea, England

    Services provided

    33% Customer Service Outsourcing
    34% Call Center Services
    20% Back Office Outsourcing +1
    13% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Launched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • CATI call center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Monks Risborough, England

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    10% Direct Marketing +3
    10% Event Marketing
    10% Market Research
    10% Public Relations

    Focus Areas

    100% Phone Support Services

    CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.

    Read more

    Monks Risborough, England

    71 South Street
    Monks Risborough, England HP27

    10 - 15

    See All Locations (2)
    View Profile
  • Novus Business Connections Limited Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Dorking, England

    Services provided

    20% Customer Service Outsourcing
    35% Direct Marketing
    20% Sales Outsourcing +2
    15% Call Center Services
    10% Market Research

    Focus Areas

    100% Phone Support Services

    Novus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.

    Read more
    View Profile
  • Connect Solutions Hub Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Birmingham, England

    Services provided

    30% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services

    Focus Areas

    100% Phone Support Services

    Connect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.

    Read more
    View Profile
  • Ant Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Sheffield, England

    Services provided

    30% Customer Service Outsourcing
    50% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Ant Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Granby Logotype

    Not yet reviewed

    $10,000+
    $150 - $199 / hr
    50 - 249
    Blackburn, England

    Services provided

    19% Customer Service Outsourcing
    25% Digital Strategy
    25% IT Managed Services +2
    19% Back Office Outsourcing
    12% Call Center Services

    Focus Areas

    33% Phone Support Services
    34% Order Processing & Taking
    33% Chat Support Services

    Granby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.

    Read more
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  • Lentrax Translation Services Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    London, England

    Services provided

    10% Customer Service Outsourcing
    40% Translation
    20% Language Interpretation +2
    20% Transcription
    10% Call Center Services

    Focus Areas

    100% Phone Support Services

    Lentrax Translation Services provides professional translation and transcription services, including document translation and localization for various languages. Their clients consistently highlight the company's accuracy, promptness, and excellent communication. Reviews commend Lentrax for their high-quality work and exceptional customer service, marking them as a reliable and efficient choice for translation needs.

    See all 2 projects
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  • BusinAssist Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Romford, England

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Business Consulting +1
    25% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    BusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational

    Read more
    See all 1 projects
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  • Call Vidia Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    10 - 49
    London , England

    Services provided

    35% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +1
    20% Sales Outsourcing

    Focus Areas

    29% Phone Support Services
    71% Chat Support Services

    Founded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.

    Read more

    London , England

    1501, New Providence Wharf, 1 Fairmont Avenue
    London , England E14 9PB

    10 - 15

    +44.800.433.2876

    See All Locations (2)
    View Profile
  • Virtually There Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bristol, England

    Services provided

    10% Customer Service Outsourcing
    90% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Virtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Advantis Credit Limited Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Stoke-on-Trent, England

    Services provided

    40% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    20% Financial Advising & Planning

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    Advantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Virtalent Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Birmingham, England

    Services provided

    10% Customer Service Outsourcing
    80% Back Office Outsourcing
    5% Other Marketing +1
    5% Sales Outsourcing

    Focus Areas

    15% Phone Support Services
    70% Chat Support Services
    15% Order Processing & Taking

    Virtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • Genmar (UK) Ltd Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Bishop's Stortford, England

    Services provided

    10% Customer Service Outsourcing
    60% IT Managed Services
    10% Cloud Consulting & SI +2
    10% Cybersecurity
    10% IT Strategy Consulting

    Focus Areas

    100% Phone Support Services

    Genmar (UK) Ltd is an IT managed services company. Established in 1996, the team offers IT managed services and cloud consulting & SI.

    Read more
    View Profile
  • Medlysis Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    London, England

    Services provided

    20% Customer Service Outsourcing
    55% Call Center Services
    25% Recruitment Process Outsourcing

    Focus Areas

    35% Phone Support Services
    40% Chat Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Medlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service

    Read more
    See all 1 projects
    View Profile
  • Reliance International Limited Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Cheltenham, England

    Services provided

    50% Customer Service Outsourcing
    50% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Reliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • oppdrip Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    2 - 9
    London, England

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Direct Marketing

    Focus Areas

    100% Phone Support Services

    Oppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.

    Read more
    View Profile
  • North Star Direct Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Salterforth, England

    Services provided

    50% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    54% Phone Support Services
    36% Order Processing & Taking
    10% Chat Support Services

    Located in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • BoS Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Cuffley, England

    Services provided

    20% Customer Service Outsourcing
    20% Advertising
    20% Finance & Accounting Outsourcing (FAO) +2
    20% Marketing Strategy
    20% Recruiting

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    BoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.

    Read more

    Cuffley, England

    Sopers House - Office 125, Sopers Road, Hertfordshire
    Cuffley, England EN6 4RY

    76 - 100

    +44 208 064 6000

    See All Locations (4)
    View Profile
  • Snappy Assistance Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Cheadle, England

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    30% Email Support Services
    20% Order Processing & Taking +1
    10% Chat Support Services

    Snappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • The ContactPeople Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Liverpool , England

    Services provided

    38% Customer Service Outsourcing
    42% Call Center Services
    10% Back Office Outsourcing +1
    10% HR Consulting

    Focus Areas

    37% Phone Support Services
    37% Order Processing & Taking
    26% Chat Support Services

    The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Capita Customer Mgt Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Wath upon Dearne, England

    Services provided

    10% Customer Service Outsourcing
    10% Accounting
    10% Digital Strategy +12
    10% IT Managed Services
    10% Marketing Strategy
    5% Back Office Outsourcing
    5% Business Consulting
    5% CRM Consulting and SI
    5% Email Marketing
    5% Graphic Design
    5% HR Consulting
    5% Mobile & App Marketing
    5% Mobile App Development
    5% Print Design
    5% Translation

    Focus Areas

    38% Phone Support Services
    37% Order Processing & Taking
    25% Chat Support Services

    Accounting company Capita Customer Mgt provides Accounting and Digital Strategy. They were launched in 1984.

    Read more
    View Profile
  • Desire Group International Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    15% Customer Service Outsourcing
    40% Sales Outsourcing
    10% Direct Marketing +5
    10% Email Marketing
    10% Search Engine Optimization
    5% Business Consulting
    5% Content Marketing
    5% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    35% Email Support Services
    30% Chat Support Services +1
    10% Order Processing & Taking

    Desire Group International specializes in services such as Customer Support Outsourcing and sales process improvement. Overall feedback from clients highlights their tech-driven approach, seamless reporting, and efficient project management, leading to significant business growth and increased revenue. Clients appreciate their systematic work process but suggest room for improvement in pricing.

    See all 1 projects
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 The Contact Company
2 Arise
3 Face for Business
4 CALLCARE
5 Medical PA

List of the Top 5 England Customer Service Phone Support Companies

  1. The Contact Company Logotype

    The Contact Company

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Ability to deliver

    24.7/40.0
    16.2/20 Reviews
    2.7/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    32% Phone Support Services
    40% Other
    View Profile Visit Website
  2. Arise Logotype

    Arise

    $250,000+
    $25 - $49 / hr
    250 - 999
    Leeds, England

    Ability to deliver

    23/40.0
    15.2/20 Reviews
    0/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    61% Customer Service Outsourcing
    80% Phone Support Services
    39% Other
    View Profile Visit Website
  3. Face for Business Logotype

    Face for Business

    Undisclosed
    Undisclosed
    10 - 49
    Burscough, England

    Ability to deliver

    22.3/40.0
    15.6/20 Reviews
    0.4/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    70% Phone Support Services
    50% Other
    View Profile Visit Website
  4. CALLCARE Logotype

    CALLCARE

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    16.3/40.0
    1.6/20 Reviews
    7.6/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    40% Phone Support Services
    60% Other
    View Profile Visit Website
  5. Medical PA Logotype

    Medical PA

    Undisclosed
    $25 - $49 / hr
    10 - 49
    Harlow, England

    Ability to deliver

    20.1/40.0
    14.6/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    45% Phone Support Services
    65% Other
    View Profile Visit Website
  6. The Telemarketing Company Logotype

    The Telemarketing Company

    $10,000+
    $50 - $99 / hr
    50 - 249
    Brighton, England

    Ability to deliver

    9.9/40.0
    0/20 Reviews
    3.7/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Phone Support Services
    80% Other
    View Profile Visit Website
  7. FM Outsource Logotype

    FM Outsource

    $1,000+
    < $25 / hr
    250 - 999
    Bury, England

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    80% Customer Service Outsourcing
    62% Phone Support Services
    20% Other
    View Profile Visit Website
  8. GFM ClearComms Logotype

    GFM ClearComms

    $1,000+
    < $25 / hr
    50 - 249
    Colchester, England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    90% Phone Support Services
    25% Other
    View Profile Visit Website
  9. Online Giants Logotype

    Online Giants

    $1,000+
    < $25 / hr
    250 - 999
    London, England

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    3.6/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Phone Support Services
    80% Other
    View Profile Visit Website
  10. 3C Online Logotype

    3C Online

    $1,000+
    $25 - $49 / hr
    10 - 49
    London, England

    Ability to deliver

    9.9/40.0
    0/20 Reviews
    4.6/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    25% Phone Support Services
    45% Other
    View Profile Visit Website
  11. Impact Call Centre Logotype

    Impact Call Centre

    Undisclosed
    Undisclosed
    50 - 249
    Romsey , England

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    44% Phone Support Services
    50% Other
    View Profile Visit Website
  12. Kaptain Cabs Logotype

    Kaptain Cabs

    $1,000+
    < $25 / hr
    50 - 249
    Liverpool, England

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    100% Phone Support Services
    40% Other
    View Profile Visit Website
  13. e-PA Logotype

    e-PA

    Undisclosed
    Undisclosed
    10 - 49
    Shanklin, England

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    60% Phone Support Services
    30% Other
    View Profile Visit Website
  14. Whistl Logotype

    Whistl

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Marlow, England

    Ability to deliver

    6.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.4/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Phone Support Services
    90% Other
    View Profile Visit Website
  15. Answer4u Logotype

    Answer4u

    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Ability to deliver

    7.6/40.0
    0/20 Reviews
    2/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    25% Phone Support Services
    65% Other
    View Profile Visit Website
  16. Lemon Contact Centre Logotype

    Lemon Contact Centre

    $1,000+
    < $25 / hr
    50 - 249
    Stockton-on-Tees , England

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    70% Phone Support Services
    75% Other
    View Profile Visit Website
  17. Origin Client Acquisition LTD Logotype

    Origin Client Acquisition LTD

    $1,000+
    < $25 / hr
    10 - 49
    North Walsham, England

    Ability to deliver

    8.2/40.0
    0/20 Reviews
    3.6/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    50% Phone Support Services
    85% Other
    View Profile Visit Website
  18. Pocket Receptionist Logotype

    Pocket Receptionist

    Undisclosed
    Undisclosed
    50 - 249
    Lowestoft , England

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Phone Support Services
    80% Other
    View Profile Visit Website
  19. Top Employee Logotype

    Top Employee

    $1,000+
    < $25 / hr
    10 - 49
    Corby, England

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    95% Customer Service Outsourcing
    25% Phone Support Services
    5% Other
    View Profile Visit Website
  20. Call a Real Person Logotype

    Call a Real Person

    Undisclosed
    Undisclosed
    2 - 9
    Newquay, England

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    100% Customer Service Outsourcing
    100% Phone Support Services
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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