Top Phone Support Services in England
88 Companies
List of the Top England Customer Service Phone Support Companies
Sponsored
-
Top Customer Service
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+Undisclosed250 - 999London, EnglandServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +210% Call Center Services10% Content Moderation ServicesFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
Read Full Review -
Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
Read Full Review -
Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
Read Full Review -
Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
Read Full Review -
Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
Read Full Review
Was this helpful?
27 of 27 reviews are 5 stars16 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 27 Recent ReviewsReviewed 27 times in the past 6 months
In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.Was this helpful?
6 of 6 Phone Support Services reviews are 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
Top Customer Service has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients praise their professionalism, responsiveness, and ability to follow procedures accurately. Key strengths include effective management of customer interactions, seamless integration with client systems, and a strong understanding of specific industry requirements. Notable metrics include improved customer satisfaction and cost reductions, with one client reporting a 50% decrease in customer service expenses. Overall, their technical support and communication skills significantly enhance client operations.
Read Most Recent ReviewWas this helpful?
See All Locations (4)London, England
40 Wenlock Road MASBROUGH STREET
London, England N1 7GH101 - 150
8889730077
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249London, England
Services provided
10% Customer Service Outsourcing30% Search Engine Optimization10% Back Office Outsourcing +510% Call Center Services10% Sales Outsourcing10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 54 projectsTask Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Travel Company
5.0 — Task Virtual provides call center services for a travel company. The team handles inbound calls, addresses booking inquiries, offers multilingual support, resolves end customer issues, and logs Read moreWas this helpful?
$480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual supportView PackagesPart Time Virtual Assistant
Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.Was this helpful?
See All Locations (12)London, England
Brixton Hill
London, England SW22 - 5
3472846666
Was this helpful?
-
$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
25% Phone Support Services50% Chat Support Services15% Order Processing & Taking +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$50 - $99 / hr10 - 49Bishop's Stortford, England
Services provided
10% Customer Service Outsourcing60% IT Managed Services10% Cloud Consulting & SI +210% Cybersecurity10% IT Strategy ConsultingFocus Areas
100% Phone Support ServicesGenmar (UK) Ltd is an IT managed services company. Established in 1996, the team offers IT managed services and cloud consulting & SI.
Read more -
$5,000+< $25 / hr250 - 999London, England
Services provided
10% Customer Service Outsourcing10% AI Agents10% AI Development +710% Custom Software Development10% Generative AI10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 44 projectsRiseup Labs is a versatile software development company specializing in web and mobile app development, UI/UX design, and backend systems. The company's reviews reflect an 85% positive feedback rating, with clients praising their adaptability, project management, and ability to understand and integrate business workflows. Approximately 20% of reviewers highlighted their ability to suggest practical improvements, and over 30% commended their communication and responsiveness.
Reviews mention Exceptional performance
The feedback from Kolkata TV highlights Riseup Labs' exceptional performance in developing a mobile news portal app. Clients praised the team's skilled developers and their proactive communication, noting that the project manager and sales team were consistently responsive. They appreciated the understanding and support provided during emergencies, which contributed to a smooth project management experience. Overall, the sentiment is overwhelmingly positive, with the client expressing a desire for a long-term partnership due to their satisfaction with the results.-
Mobile App Dev for Educational Platform
5.0 Jul 24, 2022The app was recently launched after performing well during user testing. Additionally, each KPI is positive. These results align with our anticipations for such a thorough engagement.
Read Full Review
Was this helpful?
2 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews for Riseup Labs highlight a strong overall sentiment, with clients praising their adaptability, effective communication, and ability to meet project deadlines. Notably, a marketing manager from OnHires commended their understanding of internal workflows and responsiveness to feedback, resulting in a 30% reduction in manual tracking work. Additionally, ATEC Australia recognized their timely delivery and positive attitude towards changes. Some suggestions for improvement included enhancing documentation for non-technical users and refining cost estimations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
See All Locations (5)London, England
Unit 2595, 275 New North Road, London, N1 7AA, UK
London, England N1 7AA6 - 9
Was this helpful?
-
-
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
32% Phone Support Services36% Chat Support Services16% Email Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Flexible
Clients have expressed high satisfaction with The Contact Company's flexibility in adapting to new demands and changing requirements. One client noted their impressive agility during the onboarding process, highlighting that shared SaaS tools facilitated a smooth transition. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients recognizing The Contact Company’s commitment to aligning with their evolving needs and maintaining a productive workflow.-
Customer Support for Entertainment Platform
5.0 Feb 4, 2019We share the same SaaS tools, which made the onboarding process incredibly smooth. Their team maintains a fast and productive workflow and keeps us informed of trends. They are also extremely flexible with new demands and changing requirements.
Read Full Review
Was this helpful?
Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
Read All ReviewsSelect Industry to see insights
Media RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
View projects from:
Was this helpful?
-
-
$250,000+$25 - $49 / hr250 - 999Leeds, England
Services provided
61% Customer Service Outsourcing19% Call Center Services10% Back Office Outsourcing +110% Corporate Training & CoachingFocus Areas
80% Phone Support Services10% Chat Support Services10% Email Support ServicesSee all 3 projectsArise is an outbound services company specializing in call management, appointment setting, and marketing. It is praised for its reliability and strong communication, with reviews consistently highlighting helpful service and customer care. Approximately 100% of the reviews express satisfaction with no significant areas for improvement, and clients report financial savings ranging from $100 to $5,000 monthly.
Reviews mention Proactive
The reviews for Arise highlight a consistently proactive approach in their service delivery. Clients noted strong communication and effective outbound sales capabilities, stating, 'They do it well' and appreciating the $5,000 monthly savings. One reviewer emphasized that there are no areas for improvement, showcasing their satisfaction with the proactive measures taken by Arise. Overall, the sentiment reflects a positive assessment of the company's proactive engagement and responsiveness.-
Appointment Setting for Small Marketing Agency
4.5 Aug 11, 2017The service provider's communication is strong, which indicates their ability to be proactive in addressing client needs and ensuring smooth project execution.
Read Full Review
Was this helpful?
Industry Experience
Arise demonstrates strong expertise across various industries, including Telecommunications, Manufacturing, and Advertising & Marketing. Clients commend their reliability, effective communication, and ability to produce significant cost savings. Feedback highlights their strengths in handling outbound calls and appointment setting, with substantial time and financial efficiencies reported. Overall, the positive sentiment underscores Arise's suitability for businesses seeking dependable support in customer engagement and sales across these sectors.
Read All ReviewsSelect Industry to see insights
Telecommunications Manufacturing Advertising & marketingWas this helpful?
View projects from:
Was this helpful?
See All Locations (3)Leeds, England
1 Park Row
Leeds, England LS1 5JL251 - 300
1+ 855-274-7301
Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
70% Phone Support Services20% Order Processing & Taking10% Chat Support ServicesSee all 3 projectsFace for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.
Reviews mention Understands their clients' needs
Clients consistently express high satisfaction with Face for Business, highlighting their deep understanding of client needs. One client noted their decision to hire the company was based on their grasp of product offerings and commitment to customer service. Feedback emphasized their ability to listen and deliver precisely, resulting in improved trust pilot ratings. Overall, clients view Face for Business as an integral partner, showcasing an excellent alignment with client expectations and quality support.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, was impressive.
Read Full Review
Was this helpful?
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
Read All ReviewsSelect Industry to see insights
Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
-
-
$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
-
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
45% Phone Support Services25% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
-
$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
20% Customer Service Outsourcing40% Call Center Services40% Sales OutsourcingFocus Areas
80% Phone Support Services15% Email Support Services5% Chat Support ServicesAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Bury, England
Services provided
80% Customer Service Outsourcing10% Business Consulting5% Transcription +15% TranslationFocus Areas
62% Phone Support Services19% Chat Support Services19% Email Support ServicesFM Outsource is a Bury, England-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Business Consulting and were founded in 2012.
Read more -
$1,000+< $25 / hr50 - 249Colchester, England
Services provided
75% Customer Service Outsourcing5% Email Marketing5% Fulfillment +35% Pay Per Click5% Search Engine Optimization5% Social Media MarketingFocus Areas
90% Phone Support Services10% Order Processing & TakingGFM ClearComms is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Email Marketing and are based in Colchester, England.
Read more -
$1,000+< $25 / hr250 - 999London, England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Phone Support ServicesOnline Giants is a call center founded in 2013. The company offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49London, England
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing10% Content Marketing +15% Content Writing ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & Taking3C Online, a Customer Service Outsourcing company, was launched in 2015. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Romsey , England
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
44% Phone Support Services30% Order Processing & Taking26% Chat Support ServicesImpact Call Centre is a Customer Service Outsourcing and Sales Outsourcing company. They are located in Romsey , England. Their team offers Customer Service Outsourcing and Sales Outsourcing.
Read more -
$5,000+$100 - $149 / hr10 - 49Bradford, England
Services provided
10% Customer Service Outsourcing30% Custom Software Development20% AI Consulting +320% AI Development10% AI Agents10% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesNexAura is a custom software development firm. The Bradford, England-based firm provides Custom Software Development and Artificial Intelligence.
Read more -
$1,000+< $25 / hr50 - 249Liverpool, England
Services provided
60% Customer Service Outsourcing20% Other Digital Marketing20% Sales OutsourcingFocus Areas
100% Phone Support ServicesCustomer Service Outsourcing company Kaptain Cabs provides Customer Service Outsourcing and Other Digital Marketing. They were founded in 2024.
Read more -
UndisclosedUndisclosed10 - 49Shanklin, England
Services provided
70% Customer Service Outsourcing30% Call Center ServicesFocus Areas
60% Phone Support Services15% Email Support Services15% Order Processing & Taking +110% Chat Support ServicesE-PA is a Customer Service Outsourcing company. They were established in 2002, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Services provided
10% Customer Service Outsourcing30% Fulfillment15% Call Center Services +810% Back Office Outsourcing10% Logistics & Supply Chain Consulting5% Air Freight5% Freight forwarding5% Ocean Freight5% Rail Freight3% Direct Marketing2% Product MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingWhistl , a Fulfillment company, was founded in 1950. The team focuses on Fulfillment and Call Center Services and is based in Marlow, England.
Read more -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Services provided
25% Customer Service Outsourcing52% Call Center Services23% Back Office OutsourcingFocus Areas
70% Phone Support Services30% Chat Support ServicesLemon Contact Centre, a telephone answering service, is located in Stockton-on-Tees , England. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
15% Customer Service Outsourcing50% Call Center Services15% Sales Outsourcing +310% Other Marketing5% Email Marketing5% Marketing StrategyFocus Areas
50% Phone Support Services50% Order Processing & TakingOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Lowestoft , England
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingEstablished in 2016, Pocket Receptionist is a midsize Lowestoft , England-based call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Corby, England
Services provided
95% Customer Service Outsourcing1% Graphic Design1% Other Design +31% Sales Outsourcing1% UX/UI Design1% Web DesignFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingCustomer Service Outsourcing company Top Employee focuses on Customer Service Outsourcing and Web Design. They are headquartered in Corby, England.
Read more -
UndisclosedUndisclosed2 - 9Newquay, England
Services provided
100% Customer Service OutsourcingFocus Areas
100% Phone Support ServicesCall a Real Person, a Customer Service Outsourcing company, is headquartered in Newquay, England. Their services include Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sutton, England
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Accounting +220% Back Office Outsourcing20% Real Estate LawFocus Areas
50% Phone Support Services20% Chat Support Services15% Email Support Services +115% Order Processing & TakingTellida is a midsize Colombo, Sri Lanka-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
Read moreSee All Locations (2)Sutton, England
10 Sutton Plaza
Sutton, England SM1 4FT21 - 30
+447404408795
Was this helpful?
-
$1,000+Undisclosed50 - 249London, England
Services provided
20% Customer Service Outsourcing35% Back Office Outsourcing25% Commercial Property Management +120% Compliance ConsultingFocus Areas
100% Phone Support ServicesSee all 1 projectsProperty Management Partner for Estate Agents At the forefront of Property Technology, we are revolutionising the industry by integrating cutting-edge automation and expert property management
Read more -
$1,000+< $25 / hr250 - 999Borough Green, England
Services provided
46% Customer Service Outsourcing41% Call Center Services13% Back Office OutsourcingFocus Areas
41% Phone Support Services32% Order Processing & Taking27% Chat Support ServicesCustomer Service Outsourcing company Clearanswer specializes in Customer Service Outsourcing and Call Center Services. They are based in Borough Green, England.
Read more -
$1,000+< $25 / hr10,000+Milton Keynes, England
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesKonecta, a Back Office Outsourcing company, offers Back Office Outsourcing and Call Center Services. The agency is headquartered in Milton Keynes, England.
Read more -
$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesFocus Areas
51% Phone Support Services49% Chat Support ServicesMPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
Read more -
UndisclosedUndisclosed250 - 999Manchester, England
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% TranscriptionFocus Areas
50% Phone Support Services50% Chat Support ServicesServicesNow Group is a Back Office Outsourcing company established in 2002. The agency offers Back Office Outsourcing and Customer Service Outsourcing, and is midsize.
Read more -
$1,000+< $25 / hr250 - 999Southend-on-sea, England
Services provided
33% Customer Service Outsourcing34% Call Center Services20% Back Office Outsourcing +113% Sales OutsourcingFocus Areas
50% Phone Support Services50% Chat Support ServicesLaunched in 2010, Ventrica is an answering service company. The team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Monks Risborough, England
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Phone Support ServicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read moreSee All Locations (2)Monks Risborough, England
71 South Street
Monks Risborough, England HP2710 - 15
Was this helpful?
-
$1,000+Undisclosed10 - 49Dorking, England
Services provided
20% Customer Service Outsourcing35% Direct Marketing20% Sales Outsourcing +215% Call Center Services10% Market ResearchFocus Areas
100% Phone Support ServicesNovus Business Connections Limited, a small Direct Marketing company, is based in Dorking, England. Their services include Direct Marketing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Birmingham, England
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
100% Phone Support ServicesConnect Solutions Hub is a call center. Their small team is located in Birmingham, England and offers Call Center Services and Back Office Outsourcing. The firm was established in 2024.
Read more -
UndisclosedUndisclosed2 - 9Romford, England
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Business Consulting +125% Call Center ServicesFocus Areas
50% Phone Support Services50% Chat Support ServicesSee all 1 projectsBusinAssist is a top provider of global business support solutions. We focus in delivering support services to start-ups, small to medium-sized businesses, as well as major multinational
Read more -
$1,000+< $25 / hr250 - 999Sheffield, England
Services provided
30% Customer Service Outsourcing50% Call Center Services20% Sales OutsourcingFocus Areas
50% Phone Support Services50% Order Processing & TakingAnt Marketing is a telephone answering service. Founded in 1989, the firm provides Call Center Services and Customer Service Outsourcing.
Read more -
$10,000+$150 - $199 / hr50 - 249Blackburn, England
Services provided
19% Customer Service Outsourcing25% Digital Strategy25% IT Managed Services +219% Back Office Outsourcing12% Call Center ServicesFocus Areas
33% Phone Support Services34% Order Processing & Taking33% Chat Support ServicesGranby is a Digital Strategy company. Based in Blackburn, England, the agency was established in 1999. Their services include Digital Strategy and IT managed services.
Read more -
Undisclosed< $25 / hr10 - 49London, England
Services provided
10% Customer Service Outsourcing40% Translation20% Language Interpretation +220% Transcription10% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 2 projectsLentrax Translation Services provides professional translation and transcription services, including document translation and localization for various languages. Their clients consistently highlight the company's accuracy, promptness, and excellent communication. Reviews commend Lentrax for their high-quality work and exceptional customer service, marking them as a reliable and efficient choice for translation needs.
-
$5,000+$25 - $49 / hr10 - 49London , England
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
29% Phone Support Services71% Chat Support ServicesFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
Read moreSee All Locations (2)London , England
1501, New Providence Wharf, 1 Fairmont Avenue
London , England E14 9PB10 - 15
+44.800.433.2876
Was this helpful?
-
$1,000+< $25 / hr10 - 49Bristol, England
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Phone Support Services50% Order Processing & TakingVirtually There is a call center service. The team is headquartered in Bristol, England, and their services include Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Stoke-on-Trent, England
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Financial Advising & PlanningFocus Areas
50% Phone Support Services50% Chat Support ServicesAdvantis Credit Limited is a Customer Service Outsourcing company. Located in Stoke-on-Trent, England, the team specializes in Customer Service Outsourcing and Call Center Services.
Read more -
Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Services provided
10% Customer Service Outsourcing80% Back Office Outsourcing5% Other Marketing +15% Sales OutsourcingFocus Areas
15% Phone Support Services70% Chat Support Services15% Order Processing & TakingVirtalent is a Back Office Outsourcing company. Their midsize team of employees is located in Birmingham, England. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49London, England
Services provided
20% Customer Service Outsourcing55% Call Center Services25% Recruitment Process OutsourcingFocus Areas
35% Phone Support Services40% Chat Support Services15% Email Support Services +110% Order Processing & TakingSee all 1 projectsMedlysis – Simplifying Medical Record Retrieval & ROI Services Location: London, UK | Serving clients across the United States Description:Medlysis is a specialized third-party service
Read more -
$1,000+< $25 / hr2 - 9Cheltenham, England
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingReliance International Limited, a Back Office Outsourcing and Customer Service Outsourcing company, was launched in 2019. The company offers Back Office Outsourcing and Customer Service Outsourcing.
Read more -
$1,000+$100 - $149 / hr2 - 9London, England
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Direct MarketingFocus Areas
100% Phone Support ServicesOppdrip is a Sales Outsourcing company. Founded in 2023, the firm is in London, England. Their team specializes in Sales Outsourcing and Direct Marketing.
Read more -
$1,000+< $25 / hr10 - 49Salterforth, England
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingFocus Areas
54% Phone Support Services36% Order Processing & Taking10% Chat Support ServicesLocated in Salterforth, England, North Star Direct is a small Customer Service Outsourcing company. The team provides Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Cuffley, England
Services provided
20% Customer Service Outsourcing20% Advertising20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% RecruitingFocus Areas
30% Phone Support Services25% Chat Support Services25% Email Support Services +120% Order Processing & TakingBoS Outsourcing, an Advertising company, offer Advertising and Marketing Strategy. They were launched in 2017.
Read moreSee All Locations (4)Cuffley, England
Sopers House - Office 125, Sopers Road, Hertfordshire
Cuffley, England EN6 4RY76 - 100
+44 208 064 6000
Was this helpful?
-
Undisclosed$25 - $49 / hr2 - 9Cheadle, England
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
40% Phone Support Services30% Email Support Services20% Order Processing & Taking +110% Chat Support ServicesSnappy Assistance is an answering service company. They are in Cheadle, England and have small team. They offer Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Liverpool , England
Services provided
38% Customer Service Outsourcing42% Call Center Services10% Back Office Outsourcing +110% HR ConsultingFocus Areas
37% Phone Support Services37% Order Processing & Taking26% Chat Support ServicesThe ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 5 England Customer Service Phone Support Companies
-
UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Ability to deliver
24.7/40.016.2/20 Reviews2.7/10 Clients & Experience5.8/10 Market PresenceService focus
60% Customer Service Outsourcing32% Phone Support Services40% Other -
$250,000+$25 - $49 / hr250 - 999Leeds, England
Ability to deliver
23/40.015.2/20 Reviews0/10 Clients & Experience7.8/10 Market PresenceService focus
61% Customer Service Outsourcing80% Phone Support Services39% Other -
UndisclosedUndisclosed10 - 49Burscough, England
Ability to deliver
22.3/40.015.6/20 Reviews0.4/10 Clients & Experience6.3/10 Market PresenceService focus
50% Customer Service Outsourcing70% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
16.3/40.01.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
40% Customer Service Outsourcing40% Phone Support Services60% Other -
Undisclosed$25 - $49 / hr10 - 49Harlow, England
Ability to deliver
20.1/40.014.6/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
35% Customer Service Outsourcing45% Phone Support Services65% Other -
$10,000+$50 - $99 / hr50 - 249Brighton, England
Ability to deliver
9.9/40.00/20 Reviews3.7/10 Clients & Experience6.2/10 Market PresenceService focus
20% Customer Service Outsourcing80% Phone Support Services80% Other -
$1,000+< $25 / hr250 - 999Bury, England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Customer Service Outsourcing62% Phone Support Services20% Other -
$1,000+< $25 / hr50 - 249Colchester, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Customer Service Outsourcing90% Phone Support Services25% Other -
$1,000+< $25 / hr250 - 999London, England
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+$25 - $49 / hr10 - 49London, England
Ability to deliver
9.9/40.00/20 Reviews4.6/10 Clients & Experience5.3/10 Market PresenceService focus
55% Customer Service Outsourcing25% Phone Support Services45% Other -
UndisclosedUndisclosed50 - 249Romsey , England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing44% Phone Support Services50% Other -
$5,000+$100 - $149 / hr10 - 49Bradford, England
Ability to deliver
11/40.00/20 Reviews7/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Liverpool, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing100% Phone Support Services40% Other -
UndisclosedUndisclosed10 - 49Shanklin, England
Ability to deliver
5.9/40.00/20 Reviews1/10 Clients & Experience4.9/10 Market PresenceService focus
70% Customer Service Outsourcing60% Phone Support Services30% Other -
UndisclosedUndisclosed1,000 - 9,999Marlow, England
Ability to deliver
6.4/40.00/20 Reviews0/10 Clients & Experience6.4/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Nottingham , England
Ability to deliver
7.6/40.00/20 Reviews2/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing25% Phone Support Services65% Other -
$1,000+< $25 / hr50 - 249Stockton-on-Tees , England
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing70% Phone Support Services75% Other -
$1,000+< $25 / hr10 - 49North Walsham, England
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing50% Phone Support Services85% Other -
UndisclosedUndisclosed50 - 249Lowestoft , England
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$1,000+< $25 / hr10 - 49Corby, England
Ability to deliver
6.1/40.00/20 Reviews2.1/10 Clients & Experience4/10 Market PresenceService focus
95% Customer Service Outsourcing25% Phone Support Services5% Other
Latest Phone Support Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.