Top Call Center Services & Voice Services in San Jose

Ratings Updated: February 19, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, Costa Rica

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, Costa Rica

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) New Zealand (1)

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San Juan, Puerto Rico

1413 Avenue Ponce de Leon
San Juan, Puerto Rico 00909
31 - 40

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, Costa Rica

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Select VoiceCom highlight a strong alignment of company values and a well-organized, communicative team. Clients praised their personalized approach, responsiveness, and ability to source and hire talented individuals effectively. One client noted their impressive project management, with timely responses and openness to suggestions. Overall, sentiment is highly positive, with no reported areas for improvement in the last six months.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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More responsive than most other service providers

Select VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Savannah, GA

4 Cedar Cove
Savannah, GA 31410
1

4783064144

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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

San José, Costa Rica

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Reviews mention Creative
Overall, client feedback regarding Mutare's creativity has been highly positive. One client noted that all LinkedIn campaigns were successful, emphasizing satisfaction with the 'creative and performance' aspects. Another client highlighted Mutare's 'very creative, upbeat, and focused' approach. Despite suggestions for expanding outreach methods, the general sentiment reflects confidence in Mutare's creative capabilities and execution.

LinkedIn Marketing Campaigns for Digital Marketing Firm

5.0 Jan 3, 2023

All the linkedin campaigns they have done thus far have been very successful and all the clients are super happy with the creative and performance.
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Outreach Marketing for Outsourcing & Offshoring Consultancy

5.0 Dec 20, 2022

Mutare is very creative, upbeat, and focused, which I like.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

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San José, Costa Rica

104
San José, Costa Rica
2 - 5

+50683419190

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Bill Gosling Outsourcing

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Heredia, Costa Rica

Services provided

25% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Sales Outsourcing

5% AI Development

5% Other Application Development

Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.
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Heredia, Costa Rica

Centro Corporativo El Cafetal
Heredia, Costa Rica 40703
251 - 300

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Featured

What are Featured Providers?

SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, Costa Rica

Services provided

25% Call Center Services

55% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a comprehensive customer support company that specializes in Contact Center Services, providing 24/7 Customer Support Services through Inbound and Outbound Call Center operations. Reviews highlight their adaptability, professionalism, and ability to manage high ticket volumes efficiently. Approximately 70% of reviews commend their proactive communication and the value for cost they offer, with no significant areas for improvement noted.

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12 of 13 reviews are 5 stars

1 new review for Call Center Services services

$200,000 – $999,999 avg. project cost

Reviewed 13 times in the past 6 months
In the past six months, clients have praised SupportYourApp for their reliable and responsive customer support. Notably, a client from HyperCinema highlighted their team's consistent availability and effective issue resolution, rating their service 9 out of 10. Another client from Tungsten Automation commended the team's dedication, especially during challenging circumstances like the Russian invasion. Overall, the sentiment is overwhelmingly positive, with clients appreciating the flexibility, professionalism, and proactive approach of SupportYourApp.
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Industry Experience

SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (6) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding SupportYourApp highlights consistent satisfaction with its pricing and value for money. Many clients noted that the pricing fit their budget and provided good value, with one stating it was crucial for scaling operations. Overall, clients appreciated the flexibility and responsiveness of the service, leading to improved customer satisfaction and operational efficiency. Specific comments include: 'Pricing fit our budget' and 'Good value for cost,' underscoring the company's ability to deliver effective support without compromising quality.
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Germany (2) Sweden (2) Luxembourg (1) Austria (1) Malta (1) Italy (1) New Zealand (1) Norway (1) Russia (1) Ireland (1) Switzerland (1) Greece (1) Costa Rica (1) Bahamas (1)

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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves San Jose, Costa Rica

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients consistently noted that tasks were completed on time, with one client stating, "Tasks are completed on time and any issues resolved quickly." Another client emphasized their "timely and professional" handling of inquiries. Additionally, project management was described as satisfactory, with all deadlines met and communication being prompt. This reflects HelpSquad's commitment to responsive and timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Tasks are completed on time and any issues resolved quickly. Team takes feedback with urgency and care.
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8 of 8 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves San Jose, Costa Rica

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Great project management
Clients consistently praised Business & Services Solutions for their exemplary project management, highlighting their structured yet flexible approach. One client noted the team's responsiveness to feedback, exemplified by immediate adaptations to new product features. Another emphasized their weekly check-ins and commitment to understanding client needs, resulting in seamless integration into operations. Overall, the sentiment reflects high satisfaction with their ability to deliver on time and adjust to changing requirements, establishing a strong partnership.

Customer Service Outsourcing for AI Consultancy

5.0 Jun 19, 2025

Business & Services Solutions demonstrated exceptional project management capabilities through their adaptive governance model. Their proactive approach was particularly evident when we launched a major ContextClue update - they not only preemptively trained their entire team but also created a specialized "SWAT team" to handle transition-related inquiries. Their account director's participation in our quarterly product roadmap sessions ensured perfect alignment between support resources and our release calendar.
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Back-Office Outsourcing for Sports & Fitness Facility

5.0 Jun 20, 2025

BSS's Community-First Project Management approach set new standards for partnership. Their weekly check-ins accommodated our program rhythms, their staff took time to understand adaptive recreation, and their systems flexed with our seasonal needs. During our province-wide 'Fit for All' initiative launch, their team delivered customized registration forms, accessible reporting tools, and comprehensive staff training - all while maintaining exceptional responsiveness to individual needs.
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Back-Office Outsourcing Services for Outsourcing Company

5.0 May 20, 2025

BSS Solution demonstrated a structured and reliable approach to project management, consistently delivering all key milestones on time. From the initial setup to the operational ramp-up, every stage of the project was completed within agreed deadlines, and occasionally even ahead of schedule, thanks to realistic planning and proactive coordination. This timely execution ensured a smooth onboarding and uninterrupted service delivery, which was critical for maintaining business continuity. The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs.
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Call Center Services for AI-Powered Platform

5.0 Jun 17, 2025

The project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. If a certain script or response needed updating due to a new product release, it was handled almost immediately.
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (11) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

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Client Services Inc.

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Heredia, Costa Rica

Services provided

40% Call Center Services

50% Back Office Outsourcing

10% Customer Service Outsourcing

Client Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
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Heredia, Costa Rica

Diursa Business Center Eurocenter 1, Second Floor,
Heredia, Costa Rica
31 - 40

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BPO Outsourcing CR

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San José, Costa Rica

Services provided

100% Call Center Services

BPO Outsourcing CR is a midsize San José, Costa Rica-based call center service. Their services include Call Center Services.
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America Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Escazú, Costa Rica

Services provided

100% Call Center Services

America Service is a small answering service launched in 2017. Their services include Call Center Services.
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NETCOM

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San Pedro, Costa Rica

Services provided

20% Call Center Services

25% IT Managed Services

25% IT Strategy Consulting +2 services

20% Back Office Outsourcing

10% Sales Outsourcing

Headquartered in San Pedro, Costa Rica, NETCOM is a midsize IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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Quid Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

50% Call Center Services

20% Custom Software Development

15% Cybersecurity +1 service

15% IT Managed Services

Quid Solutions is a phone answering service. They focus on Call Center Services and Custom Software Development and are located in San José, Costa Rica and Santiago de Querétaro, Mexico.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves San Jose, Costa Rica

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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United States (6) Canada (1) Malaysia (1)

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Davao City, Philippines

maa st bugac
Davao City, Philippines 8000
2001 - 5000

18555240081

Davao City, Philippines

mabini st cor araullo st
Davao City, Philippines 8000
1001 - 2000

18555240081

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves San Jose, Costa Rica

Services provided

30% Call Center Services

60% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves San Jose, Costa Rica

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Dassendorf, Germany

Dorfstrasse 222
Dassendorf, Germany 21521
50 - 75

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The Goto Marketers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Escazu, Costa Rica

Services provided

40% Call Center Services

20% Pay Per Click

20% Search Engine Optimization +1 service

20% Social Media Marketing

The Goto Marketers is a phone answering service. Their small team of employees is in Escazu, Costa Rica. Their team focuses on Call Center Services and Social Media Marketing.
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Nucleus Defend

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

San Rafael, Costa Rica

Services provided

11% Call Center Services

12% Cybersecurity

11% Business Continuity Management +6 services

11% Cloud Consulting & SI

11% IT Managed Services

11% IT Strategy Consulting

11% Internet & Technology Law

11% Other IT Consulting and SI

11% Unified Communications Consulting & SI

Headquartered in San Rafael, Costa Rica and Alajuela, Costa Rica, Nucleus Defend is a Cybersecurity company. The team provides Cybersecurity and IT managed services.
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Featured

What are Featured Providers?

Valoris Center

4.9 13 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves San Jose, Costa Rica

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback on Valoris Center highlights their proactive and supportive approach to customer support and call center services. A representative from PENNY Romania noted their flexibility in understanding business needs and effective communication, leading to improved response rates and SLA delivery. However, they suggested that Valoris Center could enhance their focus on ticket distribution processes. Overall, the sentiment is positive, emphasizing good value and alignment with client values.
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6 of 8 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read more
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Industry Experience

Valoris Center has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, and Business Services. Clients commend their customer-centric approach, high service standards, and flexible solutions. In Financial Services, they excelled in customer satisfaction and efficient service delivery, achieving high satisfaction rates. In eCommerce, their appointment setting demonstrated strong engagement. Overall, Valoris Center is particularly well-suited for organizations seeking robust customer support and operational efficiency in dynamic environments.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.
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Belkins

4.9 230 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves San Jose, Costa Rica

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation company that excels in Contact Center Services, including Outbound Call Center and Telemarketing Services. With a consistent record of exceeding client expectations, 100% of reviews highlight their expertise in handling end-to-end outbound processes, resulting in numerous qualified appointments and high client satisfaction rates. Their professionalism and proactive project management are frequently commended across various reviews.

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6 of 7 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client reviews for Belkins reflect a strong overall sentiment, highlighting their effective lead generation and project management. Clients praised the team's discipline, communication, and ability to deliver measurable results, such as 78 appointments with decision-makers and a 3.6x ROI. Specific feedback noted their proactive approach and tailored outreach strategies, contributing to consistent engagement and high-quality leads. Areas for improvement were minor, with clients emphasizing satisfaction with the collaboration and results achieved.
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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Belkins' exceptional value for money, noting their ability to deliver high-quality leads and appointments at competitive rates. One client mentioned achieving a 3.6x ROI on their investment, while another praised the team's flexibility and responsiveness. Several reviews specifically commend the company's effectiveness in generating qualified appointments, with many clients exceeding their expected targets. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Belkins' services, reinforcing their reputation as a reliable partner in lead generation.
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More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves San Jose, Costa Rica

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (13)

What Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.
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United States (13) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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GBT Technologies

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Rafael de Escazú, Costa Rica

Services provided

24% Call Center Services

42% Back Office Outsourcing

34% Customer Service Outsourcing

Back Office Outsourcing company GBT Technologies is located in San Rafael de Escazú, Costa Rica. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2018.
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Invercall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

70% Call Center Services

30% Back Office Outsourcing

Call center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
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San José, Costa Rica

Calle 33
San José, Costa Rica 10101
1

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Featured

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Assistring LLC

5.0 13 reviews

$1,000+

< $25 / hr

50 - 249

Serves San Jose, Costa Rica

Services provided

40% Call Center Services

45% Customer Service Outsourcing

15% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

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Industry Experience

Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.
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Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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Shah Faisal Town, Pakistan

B-28 Taj center Shah Faisal Colony
Shah Faisal Town, Pakistan 75230
201 - 250

+923400255599

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Call Center Solutions Africa(CCSA)

5.0 1 review

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

25% Sales Outsourcing

20% Customer Service Outsourcing +2 services

15% Back Office Outsourcing

15% CRM Consulting and SI

Call Center Solutions Africa (CCSA) is a full-service outsourcing provider helping businesses launch, scale, and optimize omnichannel teams of expert-led contact center teams in Africa. We
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NomadUX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

40% Call Center Services

20% Accounting

20% Sales Outsourcing +2 services

10% Recruiting

10% Staffing

NomadUX is a call center. They specialize in Call Center Services and Accounting and were founded in 2013. The agency is based in San José, Costa Rica.
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Conexus Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Curridabat, Costa Rica

Services provided

10% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing +2 services

20% Mobile App Development

10% Sales Outsourcing

Based in Curridabat, Costa Rica, Conexus Group is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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iWantHelp

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San José, Costa Rica

Services provided

20% Call Center Services

40% BI & Big Data Consulting & SI

40% Back Office Outsourcing

IWantHelp is a big data analytics company founded in 1995. The team provides BI & big data consulting & SI and Back Office Outsourcing and is in San José, Costa Rica.
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Russell Bedford CR

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

10% Call Center Services

80% Accounting

10% Finance & Accounting Outsourcing (FAO)

Russell Bedford CR is an Accounting company. The San José, Costa Rica-based company focuses on Accounting and Call Center Services.
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Costa Rica's Call Center

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

San José, Costa Rica

Services provided

50% Call Center Services

10% Back Office Outsourcing

10% Custom Software Development +3 services

10% Recruiting

10% Recruitment Process Outsourcing

10% Web Design

Midsize phone answering service Costa Rica's Call Center, is headquartered in San José, Costa Rica. Their services include Call Center Services and Web Design.
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Arkkosoft

Not yet reviewed

$5,000+

$25 - $49 / hr

10 - 49

San José, Costa Rica

Services provided

10% Call Center Services

20% Cloud Consulting & SI

10% BI & Big Data Consulting & SI +11 services

10% Cybersecurity

5% Custom Software Development

5% E-Commerce Development

5% ECM Consulting and SI

5% IT Staff Augmentation

5% IT Strategy Consulting

5% IoT Development

5% Mobile App Development

5% Robotics Process Automation

5% Wearable App Development

5% Web Development

Cloud consulting & SI company Arkkosoft specializes in cloud consulting & SI and BI & big data consulting & SI. They were established in 1997.
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F4 Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Curridabat, Costa Rica

Services provided

24% Call Center Services

66% Customer Service Outsourcing

10% Recruiting

Established in 2003, F4 Call Center is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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Beway Business Advisors

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

San José, Costa Rica

Services provided

20% Call Center Services

20% Business Consulting

20% Customer Service Outsourcing +6 services

10% Back Office Outsourcing

10% Corporate Training & Coaching

10% Finance & Accounting Outsourcing (FAO)

4% Staffing

3% HR Outsourcing

3% Recruiting

Beway Business Advisors is a small Business Consulting company located in San José, Costa Rica. Their services include Business Consulting and Call Center Services.
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RD Consultants and Associates

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heredia, Costa Rica

Services provided

10% Advertising

10% Branding

10% Business Consulting +7 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% Financial Advising & Planning

10% Financial Consulting

10% Marketing Strategy

10% Sales Outsourcing

10% Social Media Marketing

Advertising company RD Consultants and Associates is located in Heredia, Costa Rica. The team provides Advertising and Branding.
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Top Call Center Services & Voice Services in San Jose

List of the Top San Jose Call Center Companies & Voice Services

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Average Project Cost Breakdown

What Clients Have Said

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviewed 1 time in the past 6 months

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Reviewed 13 times in the past 6 months

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Reviews mention Timely

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Call Center Services for Property Management Company

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Reviews mention Great project management

Customer Service Outsourcing for AI Consultancy

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Back-Office Outsourcing Services for Outsourcing Company

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Industry Experience

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What Clients Have Said

Reviews mention Hard working

Customer Service Outsourcing for Online Yoga Instructions Co

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Call Center Staffing for Government Helpline

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Reviews mention Unique expertise

Customer Support Services for Oil & Gas Company

Customer Support Services for Car Dealer

Industry Experience

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What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Retail Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 7 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Belkins is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

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