Top Answering Service in Atlanta
1 Leaders 15 Contenders
23 Companies
List of the Top Atlanta Answering Services Companies
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Undisclosed< $25 / hr50 - 249Serves Atlanta, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a mixed sentiment among clients. While the onboarding process and initial customer service received praise, concerns were raised regarding inconsistent service quality and communication post-engagement. One client noted satisfactory delivery of services but expressed dissatisfaction with unexpected charges. Overall, clients appreciated the responsiveness of the team but highlighted the need for improved consistency in service and clearer terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Unknown avg. project cost for Call Center Services services in AtlantaRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Task Virtual
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$1,000+< $25 / hr50 - 249Atlanta, GAServices provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 66 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
See All Locations (17)Atlanta, GA
3379 Peachtree Road Northeast
Atlanta, GA 303262 - 5
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a mixed sentiment among clients. While the onboarding process and initial customer service received praise, concerns were raised regarding inconsistent service quality and communication post-engagement. One client noted satisfactory delivery of services but expressed dissatisfaction with unexpected charges. Overall, clients appreciated the responsiveness of the team but highlighted the need for improved consistency in service and clearer terms.Was this helpful?
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
Read Most Recent ReviewWas this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
Was this helpful?
Unknown avg. project cost for Call Center Services services in AtlantaRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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$5,000+Undisclosed10 - 49Snellville, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Southwest Recovery Services, noting a remarkable 50% success rate in collections. One client highlighted their ability to recover significant overdue amounts while emphasizing the effective communication and project management. The professionalism of the owner, Steve, was particularly commended. Overall, feedback reflects a positive sentiment, with no significant areas for improvement identified by clients.Was this helpful?
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 months$50,000 – $199,999 avg. project costAnswering services Experience
Clients appreciate Southwest Recovery Services for their effective answering services, noting a high success rate of 50% in collections, which significantly impacts overdue accounts. Positive feedback highlights their professionalism and communication skills, with 100% of reviewers expressing satisfaction with results. Clients particularly commend the owner's sales expertise. Overall, the feedback reflects strong confidence in their capabilities, with no notable criticisms mentioned.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
See All Locations (10)Snellville, GA
2330 Scenic Hwy
Snellville, GA 30078+1.470.563.8600
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UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesCourtesy Connection is a call center established in 2018. The team offers Call Center Services.
Read more -
$1,000+$25 - $49 / hr10,000+Atlanta, GA
Services provided
10% Call Center Services10% AI Development10% Accounting +710% Business Consulting10% Corporate Training & Coaching10% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% Procurement Support10% Robotics Process AutomationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLarge Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
Read moreSee All Locations (2)Atlanta, GA
Cumberland Center IV 6th & 7th Floors, Suite 600 & 700 3225, Cumberland Boulevard
Atlanta, GA 30339More than 5k
17706901500
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$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
Reviews mention Knowledgeable
The reviews for Solvo Global highlight their exceptional knowledge and expertise in outsourcing staffing solutions. Clients commend the company for its well-educated, articulate, and bilingual staff, which significantly enhances service quality. One CEO noted their impressive understanding of the client's business needs, stating, 'They take the time to learn your business and needs and cater their staff to meet those needs.' Overall, the sentiment reflects strong satisfaction with Solvo Global's professionalism and industry knowledge.-
Outsourced Staff for Insurance Company
5.0 May 15, 2020We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Services provided
25% Call Center Services50% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesSee all 1 projectsBELAY offers bookkeeping services, specializing in supporting clients through contracted professionals. Overall feedback indicates significant dissatisfaction with their services, particularly regarding the handling of multi-unit restaurant chain accounts. Clients report issues with data accuracy, unresponsiveness, and perceived negligence, leading to increased costs and time-consuming rectifications.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Media Planning & Buying20% Search Engine Optimization +320% Web Development10% Graphic Design10% Public RelationsFocus Areas
50% Answering services50% Inbound appointment scheduling10Xfive is an answering service company launched in 2016. The small team provides Call Center Services and Media Planning & Buying.
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Customer Service Outsourcing +220% IT Managed Services20% IT Strategy ConsultingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingIntegral Choice, Inc. Is an IT strategy consulting company located in Atlanta, Georgia. They provide IT strategy consulting and cloud consulting & SI and were launched in 2003.
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UndisclosedUndisclosed2 - 9Stone Mountain, GA
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSocial Sophisticated, Inc is a small Stone Mountain, Georgia-based call center and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Alpharetta, GA
Services provided
50% Call Center Services50% AI DevelopmentFocus Areas
100% Answering servicesJacada is an artificial intelligence firm and answering service. The Alpharetta, Georgia-based team focuses on Artificial Intelligence and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Decatur, GA
Services provided
25% Call Center Services25% Business Consulting25% Commercial Development +125% Real Estate LawFocus Areas
40% Answering services50% Inbound appointment scheduling10% Virtual receptionistEfficacious LLC is a small Business Consulting company launched in 2024. Their team provides Business Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249Marietta, GA
Services provided
37% Call Center Services63% Customer Service OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (5)Marietta, GA
1395 South Marietta Parkway Bldg 500 Suite 212
Marietta, GA 300672 - 5
770.565.1415
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UndisclosedUndisclosed10 - 49Atlanta, GA
Services provided
40% Call Center Services40% AI Development20% Custom Software DevelopmentFocus Areas
50% Answering services50% Virtual receptionistAdfy AI is an AI company established in 2020. The small team provides Artificial Intelligence and Call Center Services.
Read moreSee All Locations (2)Atlanta, GA
3379 Peachtree Rd NE, Ste 700
Atlanta, GA 303261
+1.844.242.4368
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UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Services provided
10% Call Center Services20% Recruitment Process Outsourcing15% Recruiting +515% Staffing10% Business Consulting10% Cloud Consulting & SI10% Corporate Training & Coaching10% Market ResearchFocus Areas
100% Answering servicesASK Consulting, a Recruitment Process Outsourcing company, is based in Alpharetta, Georgia and Boston, Massachusetts. They offer Recruitment Process Outsourcing and Staffing.
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UndisclosedUndisclosed2 - 9Lawrenceville, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesClarityTel, a call center service, offer Call Center Services. They were established in 2001.
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UndisclosedUndisclosed2 - 9Roswell, GA
Services provided
15% Call Center Services35% AI Development35% Business Consulting +115% Customer Service OutsourcingFocus Areas
100% Answering servicesFunction-AI, an AI development company, is in Roswell, Georgia. Their services include Artificial Intelligence and Business Consulting.
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UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
30% Call Center Services40% Back Office Outsourcing30% IT Strategy ConsultingFocus Areas
100% Answering servicesProvalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Buford, GA
Services provided
10% Call Center Services20% Custom Software Development15% Social Media Marketing +515% Web Development10% Cloud Consulting & SI10% Pay Per Click10% Search Engine Optimization10% Web DesignFocus Areas
50% Answering services50% Virtual receptionistITneer is a software development firm located in Buford, Georgia. They provide Custom Software Development and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Gainesville, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 2000, American TeleCenters, Inc. Is a call center service. The agency provides Call Center Services.
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UndisclosedUndisclosed10 - 49Madison, GA
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesEstablished in 1976, ASuperior Contact Center is a call center service. In Madison, Georgia, the team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Marietta, GA
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAnswering service company Northwest Telephone Answering Service is headquartered in Marietta, Georgia. The team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Athens, GA
Services provided
20% Call Center Services20% Back Office Outsourcing20% Compliance Consulting +220% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingConcierge Contact Center is a call center service. Their team is located in Athens, Georgia and specializes in Call Center Services and Back Office Outsourcing.
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List of the Top 1 Atlanta Answering Services Companies
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$1,000+< $25 / hr50 - 249Atlanta, GA
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
UndisclosedUndisclosed2 - 9Dunwoody, GA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services100% Answering services -
$1,000+$25 - $49 / hr10,000+Atlanta, GA
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
10% Call Center Services30% Answering services90% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Answering services85% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.1/40.014.6/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services63% Answering services20% Other -
Undisclosed$25 - $49 / hr250 - 999Roswell, GA
Ability to deliver
15.7/40.00/20 Reviews6.2/10 Clients & Experience9.4/10 Market PresenceService focus
25% Call Center Services100% Answering services75% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
UndisclosedUndisclosed2 - 9Stone Mountain, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
UndisclosedUndisclosed50 - 249Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services100% Answering services50% Other -
$1,000+$25 - $49 / hr10 - 49Decatur, GA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Answering services75% Other -
$1,000+< $25 / hr50 - 249Marietta, GA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
37% Call Center Services60% Answering services63% Other -
UndisclosedUndisclosed10 - 49Atlanta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
UndisclosedUndisclosed1,000 - 9,999Alpharetta, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services100% Answering services90% Other -
UndisclosedUndisclosed2 - 9Lawrenceville, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Answering services -
UndisclosedUndisclosed2 - 9Roswell, GA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other
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