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Top BPO Companies in Washington DC

Hiring a business process outsourcing (BPO) company helps unlock various growth opportunities, and that’s why many growing businesses team up with them. The lower costs of enlisting their services allow you to reallocate your resources while they fill in crucial roles. Work with the leading BPO companies in Washington, DC, to support your needs. To help you narrow down the choices, Clutch prepared a shortlist of reliable service providers and gathered insightful reviews.

Ratings Updated: April 3, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Washington, DC

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work across various projects. One client noted, "Items have always been delivered on time and with high quality," while another emphasized, "Their team not only integrates well with our existing operations but seems to actively elevate the standards." Additionally, feedback highlights their professionalism, responsiveness, and impressive communication skills, with one client stating, "I’m giving Unity Communications 5 stars!" Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of their services.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Washington, DC

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company

5.0 Aug 24, 2023

The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Washington, DC

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Washington, DC

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laurel, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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Powerweave Software Services

Not yet reviewed

$10,000+

$50 - $99 / hr

1,000 - 9,999

Columbia, MD

Services provided

40% E-Commerce Development

30% ERP Consulting and SI

20% Back Office Outsourcing +1 service

10% Web Design

Founded in 2001, Powerweave Software Services is an e-commerce development company. Their services include E-Commerce Development and ERP consulting and SI.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Washington, DC

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Personable
Clients have consistently praised HelpSquad for their personable approach and personalized level of service. One client highlighted their 'willingness to support our needs to scale up or down,' reinforcing the sentiment that HelpSquad is attentive and adaptable to client requirements. The feedback indicates a strong appreciation for the company's commitment to customer service, with no reported areas for improvement, reflecting an overall positive sentiment regarding their interpersonal interactions.

Call Center Staff Aug for Higher Education Institution

5.0 Jul 24, 2025

The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Washington, DC

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Communicative
The feedback regarding Big Outsource's communicative nature is overwhelmingly positive. Clients consistently highlight their timely responses and proactive communication. For instance, one client noted, "Always on time, very communicative," while another emphasized, "Their level of communication has been exceptional." Additionally, clients appreciated the team's ability to adapt quickly and manage tasks independently, reinforcing the sentiment that Big Outsource excels in maintaining clear and effective communication throughout their projects.

Customer Support for Telecommunications Company

5.0 Aug 5, 2023

Big Outsource demonstrated outstanding project management. Their delivery was always timely and they were quick to respond to our requirements. Their proactive communication and transparency are particularly appreciated.
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Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They ensured that any minor hurdles were promptly addressed, and our collaboration took off smoothly from there. The team's consistent updates and clear communication were appreciated and contributed to a seamless workflow.
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Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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Customer Service Outsourcing for EdTech Company

5.0 May 20, 2025

BigOutsource has been a tremendous partner. They are extremely communicative, responsive, their culture is in great alignment with ours, and their staff who work directly with our team supporting our customers are extremely professional, super kind, and feel like a direct extension of our internal team because everyone gets on so well.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Washington, DC

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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RemSource

4.7 3 reviews

$1,000+

< $25 / hr

10 - 49

Baltimore, MD

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Business Consulting

10% Call Center Services

10% Financial Consulting

RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

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Reviews mention Honest
Clients express a strong sentiment of honesty regarding RemSource, highlighting their integrity and professionalism. One client noted, "the entire company is full of kind, good people, full of integrity," reflecting a consistent commitment to ethical practices. Additionally, the client emphasized the effective communication and training of employees, stating, "they do a fantastic job of training employees to meet the RemSource standard," which further reinforces the perception of transparency and reliability in their services.

Ongoing Administrative Support for Creative Web Agency

5.0 Nov 14, 2017

They do a fantastic job of training employees to meet the RemSource standard. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience

RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Germantown, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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nTech Workforce

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Columbia, MD

Services provided

35% IT Staff Augmentation

15% Back Office Outsourcing

10% Call Center Services +7 services

10% Customer Service Outsourcing

10% HR Consulting

10% Recruiting

5% IT Managed Services

3% Staffing

1% HR Outsourcing

1% PEO/Employee Leasing

NTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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Locksmith & Lock Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dale City, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Headquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Super Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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Grindstone Sales Support Experts

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ellicott City, MD

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Email Marketing +1 service

25% Sales Outsourcing

Grindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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VIATEQ Corporation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McLean, VA

Services provided

30% Business Consulting

30% Cybersecurity

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Customer Service Outsourcing

VIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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3Links Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

20% Application Management & Support

20% Call Center Services

20% IT Managed Services +4 services

10% Corporate Photography

10% Video Production

10% Web Design

10% Web Development

3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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Wexler Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% CRM Consulting and SI

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Video Production

10% Content Marketing

10% Content Writing Services

Wexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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Advanced Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manassas, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Advanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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Bowman & Company CPA, PC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Columbia, MD

Services provided

25% Finance & Accounting Outsourcing (FAO)

20% Accounting

20% Financial Advising & Planning +3 services

15% Business Consulting

10% Commercial Financing

10% Document Digitization & Management

Launched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
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American Small Business Alliance, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

30% Customer Service Outsourcing

20% Cybersecurity

20% IT Managed Services +2 services

15% Back Office Outsourcing

15% Call Center Services

Located in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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Security Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ellicott City, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Security Locksmith Services is a Business Consulting company. The small Ellicott City, Maryland-based team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1992.
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Digitally Prime

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Fairfax, VA

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Established in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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Statcall

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Washington, DC

Services provided

100% Call Center Services

Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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Kent, Campa and Kate, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arlington, VA

Services provided

30% Corporate Training & Coaching

20% Business Consulting

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

10% Graphic Design

10% HR Consulting

10% IT Strategy Consulting

Kent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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ComputerData Solutions, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Washington, DC

Services provided

20% Back Office Outsourcing

20% Engineering

20% IT Managed Services +2 services

20% IT Strategy Consulting

20% Staffing

In Washington, District of Columbia, ComputerData Solutions, LLC is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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iPurpose Management Consulting Firm

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Washington, DC

Services provided

30% Financial Consulting

20% Back Office Outsourcing

20% Web Development +3 services

10% Building Security Services

10% Business Consulting

10% Commercial Property Management

Established in 2014, iPurpose Management Consulting Firm is a Financial Consulting company. The team specializes in Financial Consulting and Web Development.
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United Mass Tort Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bethesda, MD

Services provided

20% Call Center Services

20% Direct Marketing

20% Media Planning & Buying +2 services

20% Pay Per Click

20% Social Media Marketing

Direct Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Severna Park, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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Telerep

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Glen Burnie, MD

Services provided

56% Call Center Services

25% Customer Service Outsourcing

19% Back Office Outsourcing

Telerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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Global Virtual Support

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

Global Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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Case Healthcare Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

70% Back Office Outsourcing

20% Logistics & Supply Chain Consulting

10% Warehousing & Distribution

Case Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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Remote IT Solutions

4.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Baltimore, MD

Services provided

40% IT Managed Services

20% Custom Software Development

10% Call Center Services +3 services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

Remote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.

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Industry Experience

Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.
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Review Rating from Clients

4.0/5.0

Quality

3.5

Schedule

3.5

Cost

3.5

Willing to Refer

4.0

Annapolis-based clients praise Remote IT Solutions for their expertise in setting up and maintaining IT infrastructure, resolving issues promptly, and ensuring smooth remote and in-house communication. Their professional approach and reliable support have consistently met client expectations in complex IT management.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Leesburg, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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Royale Tax & Financial Services

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Upper Marlboro, MD

Services provided

25% Accounting

25% Business Consulting

25% Financial Consulting +2 services

15% Funding & Investment

10% Document Digitization & Management

Royale Tax & Financial Services is a Business Consulting company. Founded in 2019, their team provides Business Consulting and Accounting.
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NicSquared Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bethesda, MD

Services provided

50% Accounting

20% Cybersecurity

15% Call Center Services +2 services

8% Recruiting

7% Staffing

NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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Books On Time

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Linton Hall, VA

Services provided

20% Accounting

20% Back Office Outsourcing

20% Financial Advising & Planning +2 services

20% Financial Consulting

20% Fractional CFO Services

Books On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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Lock & Locksmith Tech

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Catonsville, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Established in 1992, Lock & Locksmith Tech is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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Lift Enablement

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Severna Park, MD

Services provided

40% Sales Outsourcing

30% Content Marketing

30% Other Digital Marketing

Established in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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Epsilon Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Arlington, VA

2231 Crystal Drive Ste. 205
Arlington, VA 22202
1

828-398-5400

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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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loud whisperer studio

Not yet reviewed

$1,000+

$25 - $49 / hr

Freelancer

Woodbridge, VA

Services provided

25% Back Office Outsourcing

25% Document Digitization & Management

25% HR Consulting +5 services

5% Benefits Administration

5% Content Writing Services

5% Corporate Travel Management

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Loud whisperer studio is a Back Office Outsourcing company established in 2025. The agency focuses on Back Office Outsourcing and Document Digitization & Management.
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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Building Security Services

Locksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
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Focus Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Eldersburg, MD

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

Small answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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Snowtech Global Software (SGS)

Not yet reviewed

$25,000+

$25 - $49 / hr

50 - 249

Herndon, VA

Services provided

10% AI Development

10% Back Office Outsourcing

10% Cloud Consulting & SI +7 services

10% Custom Software Development

10% ECM Consulting and SI

10% Enterprise App Modernization

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Microservices Architecture Services

Snowtech Global Software (SGS) is an IT strategy consulting company headquartered in Herndon, Virginia and Chennai, India. The team offers IT strategy consulting and ECM consulting and SI.
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Enhanced Veterans Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Fairfax, VA

Services provided

20% Custom Software Development

20% Customer Service Outsourcing

20% Cybersecurity +2 services

20% IT Strategy Consulting

20% Web Development

Enhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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usa plumbing pro

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Annapolis, MD

Services provided

80% Customer Service Outsourcing

10% Advertising

10% HR Consulting

Usa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
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Rasani-media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Baltimore, MD

Services provided

34% Call Center Services

28% Back Office Outsourcing

23% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Rasani-media is a call center service established in 2010. Their team specializes in Call Center Services and Back Office Outsourcing.
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Results impact llc

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Severn, MD

Services provided

30% Social Media Marketing

10% Branding

10% Call Center Services +8 services

10% Content Marketing

10% Sales Outsourcing

5% Back Office Outsourcing

5% Customer Service Outsourcing

5% Digital Strategy

5% Marketing Strategy

5% Pay Per Click

5% Search Engine Optimization

Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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Heartland Energy Partners LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McLean, VA

Services provided

20% Accounting

20% Business Consulting

10% Back Office Outsourcing +5 services

10% Building Security Services

10% Corporate Training & Coaching

10% Financial Advising & Planning

10% Mobile App Development

10% Web Design

Established in 2009, Heartland Energy Partners LLC is a small Business Consulting company. Their services include Business Consulting and Accounting.
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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Business Consulting company launched in 1979. The small team provides Business Consulting and Back Office Outsourcing.
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HiLivePro (Officense)

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Baltimore, MD

Services provided

45% Call Center Services

25% Commercial Brokerage Services

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

4% Business Consulting

3% Transcription

3% Translation

HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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Searchific

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arlington, VA

Services provided

40% Search Engine Optimization

10% Content Marketing

10% Marketing Strategy +4 services

10% Pay Per Click

10% Sales Outsourcing

10% Social Media Marketing

10% Video Marketing

SEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
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Arlington, VA

3033 Wilson Blvd
Arlington, VA 22201
2 - 5

858.299.8397

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TwelveFifth, Inc. DBA Gurulabs, Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Washington, DC

Services provided

10% Content Marketing

10% Market Research

10% Marketing Strategy +7 services

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Web Design

10% Web Development

Launched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pikesville, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Business Consulting company Expert Locksmith Services is located in Pikesville, Maryland. Their services include Business Consulting and Back Office Outsourcing.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Baltimore, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1983, Estate Locksmith Store is a Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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