Top BPO Companies in Washington DC
3 Leaders 15 Contenders
175 Companies
List of the Top Washington DC BPO Services
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves Washington, DCServices provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.
Reviews mention Flexible
Clients consistently highlight ROI CX Solutions' flexibility as a significant asset. One director noted their impressive willingness to adapt to various needs, while another emphasized their strong accommodation of unique requirements, particularly in adjusting to a complex tech stack. Despite initial challenges, ROI CX Solutions demonstrated a commitment to meeting project milestones on time, showcasing their ability to pivot and respond effectively to evolving circumstances.-
Staffing & Call Center Services for Event Company
5.0 Jan 16, 2026The company's flexibility and willingness to work on anything we need have been impressive. This adaptability has been crucial in meeting our project requirements. Their ability to adjust and accommodate our needs demonstrates a strong commitment to client satisfaction.
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Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Washington, DCServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Hugo's unique expertise in customer support, noting their exceptional ability to assemble a skilled team of specialists. One client highlighted Hugo's proficiency in delivering precise and impactful support, which significantly transformed their operations and enhanced customer satisfaction. Overall, the sentiment reflects a strong appreciation for Hugo's strategic partnership and adaptability, reinforcing their reputation as a valuable asset in achieving project goals.-
Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also delivered an astounding 80% improvement in efficiency compared to in-house hiring.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Washington, DCServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Open to feedback
The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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$10,000+$50 - $99 / hr1,000 - 9,999Columbia, MD
Services provided
25% Back Office Outsourcing25% E-Commerce Development25% ERP Consulting and SI +1 service25% Procurement SupportPowerweave Software Services is a large ERP consulting and SI company located in Columbia, Maryland and Mumbai, India. Their services include ERP consulting and SI and E-Commerce Development.
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$1,000+< $25 / hr10 - 49Reston, VA
Services provided
50% Business Consulting30% Customer Service Outsourcing20% Marketing StrategyHms USA Medical billing company is a small Business Consulting company launched in 2019. Their team focuses on Business Consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Vienna, VA
Services provided
20% Business Consulting20% Call Center Services20% Corporate Training & Coaching +3 services20% Custom Software Development10% BI & Big Data Consulting & SI10% CybersecurityBased in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Millersville, MD
Services provided
40% Call Center Services28% Sales Outsourcing20% Direct Marketing +1 service12% Customer Service OutsourcingLocated in Millersville, Maryland, Gibbs Marketing LLC is a small call center company. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Laurel, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAll County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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UndisclosedUndisclosed50 - 249Herndon, VA
Services provided
50% Unified Communications Consulting & SI25% AI Agents25% Call Center ServicesUltatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Business Consulting10% Call Center Services10% Financial ConsultingSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Puts the customer first
The feedback regarding RemSource highlights their strong commitment to customer service, with one client noting that the care for customers is evident from the company's leadership. They effectively improve interactions with prospects and enhance response times, contributing to a higher close rate. The client's confidence in RemSource's ability to maintain high service standards reflects a positive sentiment, although they expressed a desire for greater consistency among all operators.-
Phone & Email Answering Services for Auto Transport Company
4.0 Nov 30, 2017The care for the customer starts at the top of the company with its ownership. I can rest knowing that RemSource is led by people who know what good service is and builds that mindset into all their interactions with clients, carrying it through to their interactions with our customers on our behalf. There are lots of small things done well that add up. They also have a drive for improvement, as there are always ways to get better.
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Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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UndisclosedUndisclosed10 - 49Germantown, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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UndisclosedUndisclosed50 - 249Columbia, MD
Services provided
35% IT Staff Augmentation15% Back Office Outsourcing10% Call Center Services +7 services10% Customer Service Outsourcing10% HR Consulting10% Recruiting5% IT Managed Services3% Staffing1% HR Outsourcing1% PEO/Employee LeasingNTech Workforce is an IT staff augmentation company established in 2005. The agency offers IT staff augmentation and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dale City, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Ellicott City, MD
Services provided
25% Back Office Outsourcing25% Customer Service Outsourcing25% Email Marketing +1 service25% Sales OutsourcingGrindstone Sales Support Experts is an Email Marketing company. They are located in Ellicott City, Maryland and have midsize team. They specialize in Email Marketing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49McLean, VA
Services provided
30% Business Consulting30% Cybersecurity20% IT Managed Services +2 services10% Back Office Outsourcing10% Customer Service OutsourcingVIATEQ Corporation is a Cybersecurity company. Their small team of employees is headquartered in McLean, Virginia. Their team specializes in Cybersecurity and Business Consulting.
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UndisclosedUndisclosed10 - 49Silver Spring, MD
Services provided
20% Application Management & Support20% Call Center Services20% IT Managed Services +4 services10% Corporate Photography10% Video Production10% Web Design10% Web Development3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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UndisclosedUndisclosed10 - 49Alexandria, VA
Services provided
20% CRM Consulting and SI20% Sales Outsourcing20% Search Engine Optimization +3 services20% Video Production10% Content Marketing10% Content Writing ServicesWexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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Undisclosed< $25 / hr2 - 9Herndon, VA
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing10% Social Media Marketing +4 services5% Accounting5% Business Consulting5% Finance & Accounting Outsourcing (FAO)5% HR OutsourcingEZ4U Consulting LLC is a Herndon, Virginia-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Leesburg, VA
Services provided
50% Branding50% Customer Service OutsourcingSuperAides, a Customer Service Outsourcing and branding company, is headquartered in Leesburg, Virginia. Their services include Customer Service Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Manassas, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Columbia, MD
Services provided
25% Finance & Accounting Outsourcing (FAO)20% Accounting20% Financial Advising & Planning +3 services15% Business Consulting10% Commercial Financing10% Document Digitization & ManagementLaunched in 1987, Bowman & Company CPA, PC is a small Columbia, Maryland-based Finance & Accounting Outsourcing (FAO) company. Their team offers Finance & Accounting Outsourcing (FAO) and
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
30% Customer Service Outsourcing20% Cybersecurity20% IT Managed Services +2 services15% Back Office Outsourcing15% Call Center ServicesLocated in Ellicott City, Maryland, American Small Business Alliance, Inc. Is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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UndisclosedUndisclosed10 - 49Ellicott City, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. The small Ellicott City, Maryland-based team focuses on Business Consulting and Back Office Outsourcing. The firm was founded in 1992.
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$1,000+$100 - $149 / hr10 - 49Fairfax, VA
Services provided
10% CRM Consulting and SI10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile & App Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentEstablished in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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$1,000+$25 - $49 / hr2 - 9Washington, DC
Services provided
100% Call Center ServicesStatcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
30% Corporate Training & Coaching20% Business Consulting10% Back Office Outsourcing +4 services10% Customer Service Outsourcing10% Graphic Design10% HR Consulting10% IT Strategy ConsultingKent, Campa and Kate, Inc. Is a Corporate Training & Coaching company. They were founded in 2012 and provide Corporate Training & Coaching and Business Consulting.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
20% Back Office Outsourcing20% Engineering20% IT Managed Services +2 services20% IT Strategy Consulting20% StaffingIn Washington, District of Columbia, ComputerData Solutions, LLC is an IT strategy consulting company. The team provides IT strategy consulting and IT managed services.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
30% Financial Consulting20% Back Office Outsourcing20% Web Development +3 services10% Building Security Services10% Business Consulting10% Commercial Property ManagementEstablished in 2014, iPurpose Management Consulting Firm is a Financial Consulting company. The team specializes in Financial Consulting and Web Development.
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UndisclosedUndisclosed10 - 49Severna Park, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Glen Burnie, MD
Services provided
56% Call Center Services25% Customer Service Outsourcing19% Back Office OutsourcingTelerep is a Glen Burnie, Maryland-based answering service company. They provide Call Center Services and Customer Service Outsourcing and were established in 1976.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingGlobal Virtual Support is a call center company. They were established in 2018 and specialize in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Reston, VA
Services provided
70% Back Office Outsourcing20% Logistics & Supply Chain Consulting10% Warehousing & DistributionCase Healthcare Solutions, Inc. Is a Reston, Virginia-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Logistics & Supply Chain Consulting.
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$1,000+$100 - $149 / hr2 - 9Baltimore, MD
Services provided
40% IT Managed Services20% Custom Software Development10% Call Center Services +3 services10% Cloud Consulting & SI10% Cybersecurity10% IT Strategy ConsultingSee all 1 projectsRemote IT Solutions is an IT services company that specializes in setting up and maintaining IT infrastructure. Based on reviews, 100% of feedback is positive, highlighting their professional assistance and effective issue resolution. Clients appreciate their timely communication and find no areas for improvement, indicating consistent satisfaction with their services.
Industry Experience
Remote IT Solutions has garnered positive feedback from clients in the manufacturing sector, highlighting their strength in managing IT infrastructure and providing timely resolutions to issues. Reviews emphasize their professionalism and effective communication, indicating a strong ability to collaborate with in-house teams. Overall, the sentiment within the manufacturing industry is highly favorable, making Remote IT Solutions a compelling choice for similar organizations seeking reliable IT support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Remote IT Solutions' pricing, indicating that the cost aligns well with the value provided. One client highlighted their professional assistance and timely issue resolution as significant benefits, suggesting a favorable cost-to-value ratio. Overall sentiment reflects a perception of good value for money, with no notable complaints regarding pricing or service efficacy.Was this helpful?
Review Rating from Clients
4.0/5.0
Quality
3.5
Schedule
3.5
Cost
3.5
Willing to Refer
4.0
Annapolis-based clients praise Remote IT Solutions for their expertise in setting up and maintaining IT infrastructure, emphasizing their timely issue resolution and professional support. They highlight effective remote and in-house communication, demonstrating strong technical proficiency and reliability.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Leesburg, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Upper Marlboro, MD
Services provided
25% Accounting25% Business Consulting25% Financial Consulting +2 services15% Funding & Investment10% Document Digitization & ManagementRoyale Tax & Financial Services is a Business Consulting company. Founded in 2019, their team provides Business Consulting and Accounting.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
50% Accounting20% Cybersecurity15% Call Center Services +2 services8% Recruiting7% StaffingNicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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$1,000+$25 - $49 / hr50 - 249Linton Hall, VA
Services provided
20% Accounting20% Back Office Outsourcing20% Financial Advising & Planning +2 services20% Financial Consulting20% Fractional CFO ServicesBooks On Time is a Back Office Outsourcing company. Established in 2019, the team specializes in Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed10 - 49Catonsville, MD
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1992, Lock & Locksmith Tech is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Severna Park, MD
Services provided
40% Sales Outsourcing30% Content Marketing30% Other Digital MarketingEstablished in 2004, Lift Enablement is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Content Marketing.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +1 service25% IT Managed ServicesEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Arlington, VA
2231 Crystal Drive Ste. 205
Arlington, VA 222021
828-398-5400
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFounded in 2005, Father Son Locksmith Store is a Business Consulting company. The company offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Germantown, MD
Services provided
20% Content Marketing20% Email Marketing20% Sales Outsourcing +2 services20% Social Media Marketing20% Web DesignLocated in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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$1,000+$25 - $49 / hrFreelancerWoodbridge, VA
Services provided
25% Back Office Outsourcing25% Document Digitization & Management25% HR Consulting +5 services5% Benefits Administration5% Content Writing Services5% Corporate Travel Management5% Employer of Record (EOR) Services5% Finance & Accounting Outsourcing (FAO)Loud whisperer studio is a Back Office Outsourcing company established in 2025. The agency focuses on Back Office Outsourcing and Document Digitization & Management.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Building Security ServicesLocksmith & Key Store is a Business Consulting company. The Baltimore, Maryland-based team offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Eldersburg, MD
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSmall answering service Focus Telecommunications, is headquartered in Eldersburg, Maryland. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
20% Custom Software Development20% Customer Service Outsourcing20% Cybersecurity +2 services20% IT Strategy Consulting20% Web DevelopmentEnhanced Veterans Solutions, Inc. Is a custom software development firm founded in 2007. The team offers Custom Software Development and Cybersecurity and is in Fairfax, Virginia.
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UndisclosedUndisclosed10 - 49Annapolis, MD
Services provided
50% Business Consulting50% Sales OutsourcingBusiness Consulting and Sales Outsourcing company Deep Creek Rental is based in Annapolis, Maryland. Their services include Business Consulting and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999Rockville, MD
Services provided
20% ERP Consulting and SI10% API Development10% Custom Software Development +6 services10% Customer Service Outsourcing10% Cybersecurity10% E-Commerce Development10% Enterprise App Modernization10% IT Managed Services10% Robotics Process AutomationUnicres Solutions is a midsize ERP consulting and SI company. They offer ERP consulting and SI and API Development and were founded in 2008.
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Undisclosed< $25 / hr2 - 9Glen Burnie, MD
Services provided
50% Sales Outsourcing25% Branding20% Other Marketing +1 service5% Business ConsultingSmall Sales Outsourcing company Airport Sedan, Shuttle and Limo Service, is located in Glen Burnie, Maryland. Their services include Sales Outsourcing and Branding.
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UndisclosedUndisclosedFreelancerAnnapolis, MD
Services provided
80% Customer Service Outsourcing10% Advertising10% HR ConsultingUsa plumbing pro is a Customer Service Outsourcing company. Based in Annapolis, Maryland, the company was launched in 2022. Their team provides Customer Service Outsourcing and Advertising.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Washington DC BPO Services
-
$1,000+$100 - $149 / hr50 - 249Arlington, VA
Ability to deliver
25.5/40.018.4/20 Reviews1.8/10 Clients & Experience5.4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$25,000+< $25 / hr50 - 249Washington, DC
Ability to deliver
23.1/40.016.8/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Washington, DC
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10,000+Washington, DC
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed10 - 49Falls Church, VA
Ability to deliver
21.9/40.016.8/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr1,000 - 9,999Falls Church, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Takoma Park, MD
Ability to deliver
9.6/40.00/20 Reviews5.1/10 Clients & Experience4.6/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed250 - 999Washington, DC
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Arlington, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Alexandria, VA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Bowie, MD
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Silver Spring, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Bethesda, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Washington, DC
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Greater Landover, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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