Top BPO Companies in Birmingham
0 Leaders 15 Contenders
133 Companies
List of the Top Birmingham BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Birmingham, EnglandServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Birmingham, EnglandServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.
Reviews mention Communicative
Clients have consistently praised Connext for their effective communication and proactive engagement throughout projects. One client highlighted 'frequent touchpoints, great communication and explanations,' which facilitated smooth onboarding and training. Another noted the 'very good and transparent' communication with Connext's team, fostering a strong working relationship. Overall, the sentiment regarding Connext's communicative approach is highly positive, with clients appreciating their responsiveness and dedication to client needs.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm
5.0 Dec 17, 2021Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co
5.0 Sep 29, 2025Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience
Connext has demonstrated expertise across multiple industries, including Arts & Entertainment, Financial Services, Business Services, Real Estate, and IT. Clients commend their effective call center services, streamlined accounting processes, and dependable recruitment strategies, leading to improved operational efficiency and customer satisfaction. Overall sentiment is positive, highlighting their proactive communication and commitment to long-term partnerships, making them a strong candidate for businesses seeking reliable outsourcing solutions in these sectors.
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Arts, entertainment & music Financial services Software Business services Other Industry Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that Connext offers strong value for money, with one reviewer highlighting their 'pricing fit our budget' and another emphasizing the 'cost, expertise, and long-term partnership' they provide. Many clients reported significant improvements in operational efficiency and reduced workloads, indicating that the services received justified their investment. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in Connext's offerings.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Birmingham, EnglandServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Milton Keynes, England
Services provided
20% Business Consulting20% Compliance Consulting20% Customer Service Outsourcing +2 services20% Digital Strategy20% Public RelationsIndigo Medical, a public relations company, specialize in Public Relations and Digital Strategy. They were founded in 2008.
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Undisclosed< $25 / hr10 - 49Peterborough, England
Services provided
20% Content Writing Services20% IT Strategy Consulting15% Call Center Services +4 services15% Sales Outsourcing10% CRM Consulting and SI10% Cloud Consulting & SI10% Customer Service OutsourcingTalent Embassy Limited is a Content Writing Services company. Founded in 2025, the team offers Content Writing Services and IT strategy consulting. The firm is headquartered in Peterborough,
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves Birmingham, EnglandServices provided
30% Back Office Outsourcing25% Call Center Services25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a data management and business process outsourcing company, excelling in services like data entry, data cleaning, and customer support. Their reviews reveal an impressive track record of responsive project management and adaptability, with 100% of reviewers expressing satisfaction and no identified areas for improvement. Notably, clients highlight their efficiency, proactive communication, and ability to handle complex data projects with precision.
Reviews mention Adaptable
Clients have praised TECHSPEED INC for their adaptability throughout the project lifecycle. One product manager highlighted their impressive ability to provide feedback and adjust to new challenges, stating, "They were great at giving feedback and adapting to bugs as we developed it." The team efficiently scaled their operations and quickly integrated into the client's workflow, demonstrating flexibility and responsiveness to evolving needs.-
Call Center & Data Entry for Healthcare Revenue Cycle Co
5.0 Nov 13, 2024Their adaptability was impressive. Although the product didn’t exist before, they were great at giving feedback and adapting to bugs as we developed it. I truly appreciated their flexibility.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of TECHSPEED INC reflect a highly positive sentiment, emphasizing their professionalism and effective communication. One client praised their expertise in data management, noting significant improvements in user experience and SEO for a WordPress site. The team demonstrated flexibility in accommodating project timelines and consistently delivered quality work on schedule. Overall, clients express strong satisfaction, with one stating that TECHSPEED INC has 'far exceeded expectations' in addressing complex data needs.Was this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Advertising & marketing Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
$1,000+< $25 / hr50 - 249Serves Birmingham, EnglandServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Knowledgeable
Clients consistently highlight MarKam Solutions' extensive industry knowledge and expertise as a significant asset. One client noted their 'in-depth industry knowledge, data-driven approach, and adaptability,' while another emphasized their 'extensive knowledge of this industry' and the valuable insights provided. Overall, the sentiment regarding their knowledgeability is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of talent and strategic insights offered throughout their collaborations.-
Call Center Services for Logistics & Supply Chain Company
5.0 Nov 7, 2024Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive. They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive.
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Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024Their in-depth knowledge of the latest technology and customer service frameworks impressed us. All project deliverables were met in professional and timely manner. Increased customer attention and number of returning customers.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions' in-depth process knowledge and technology stack awareness were impressive. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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$100,000+Undisclosed10,000+Serves Birmingham, EnglandServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr2 - 9Peterborough, England
Services provided
40% Back Office Outsourcing40% Email Marketing20% Market ResearchFunnel Boost Ltd is an Email Marketing company. Established in 2019, the team provides Email Marketing and Back Office Outsourcing. The agency is in Peterborough, England.
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$5,000+$50 - $99 / hrFreelancerChester, England
Services provided
100% Sales OutsourcingEstablished in 2023, Crew Partners is a Sales Outsourcing company. The agency specializes in Sales Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Cheadle, England
Services provided
75% Back Office Outsourcing25% Media Planning & BuyingBack Office Outsourcing company Assured Events is based in Cheadle, England. Their services include Back Office Outsourcing and Media Planning & Buying.
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UndisclosedUndisclosed2 - 9Stockport, England
Services provided
40% Compliance Consulting20% Business Consulting20% Business Continuity Management +1 service20% Document Digitization & ManagementCandy Management Consultants is a Compliance Consulting company. They are based in Stockport, England. Their team specializes in Compliance Consulting and Business Consulting.
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$1,000+< $25 / hr2 - 9Manchester,london, England
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Advertising +3 services10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Manchester,london, England
106 great Western st.manchester
Manchester,london, England M14 4RA2 - 5
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Featured
What are Featured Providers?
UndisclosedUndisclosed250 - 999Serves Birmingham, EnglandServices provided
30% Staffing10% Back Office Outsourcing10% Call Center Services +5 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Recruitment Process OutsourcingSee all 24 projectsRemote Team Solutions is a staffing company specializing in recruiting and managing remote teams across various industries. The reviews highlight their strength in sourcing talent that aligns with company cultures, with approximately 100% of reviewers commending their dedication and professionalism. Clients consistently appreciate their responsive communication and timely project management, though a few noted the hiring process could sometimes be rushed.
1 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback for Remote Team Solutions highlights a strong emphasis on talent acquisition and project management efficiency. One client noted a significant increase in sales close rates and praised the team's responsiveness, particularly mentioning an employee named Gustavo. Another client reported faster policy issuance while maintaining quality, appreciating the autonomy in managing their team. Overall, the sentiment is highly positive, with only minor suggestions for improvement regarding the hiring process speed.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients have expressed high satisfaction with Remote Team Solutions regarding their cost-effectiveness and value for money. One client noted the 'good value for cost' and another highlighted their 'amazing staff' and the ability to provide high-quality talent at lower costs. Additionally, clients appreciated the comprehensive services provided for a single monthly fee, which they deemed a 'gamechanger.' The sentiment across reviews indicates that clients feel they receive excellent service and results relative to their investment.Was this helpful?
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$10,000+$150 - $199 / hr2 - 9Wolverton, England
Services provided
15% Back Office Outsourcing15% Branding15% Print Design +4 services15% Public Relations15% Web Design15% Web Development10% Email MarketingHive Creative (UK) Ltd is a Wolverton, England-based Back Office Outsourcing company. They provide Back Office Outsourcing and Branding.
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$5,000+$100 - $149 / hr2 - 9Sheffield, England
Services provided
20% CRM Consulting and SI20% E-Commerce Development15% Email Marketing +3 services15% Sales Outsourcing15% Search Engine Optimization15% Social Media MarketingMavents is a CRM consulting and SI company. They offer CRM consulting and SI and E-Commerce Development and were launched in 2015.
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$5,000+$50 - $99 / hr10 - 49Warrington, England
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% E-Commerce Development20% Search Engine OptimizationMorgan Digital is a Warrington, England-based branding agency. They focus on Branding and Search Engine Optimization.
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$10,000+$150 - $199 / hr10 - 49Macclesfield, England
Services provided
20% Web Development15% Advertising15% Branding +4 services15% Social Media Marketing15% Web Design10% Back Office Outsourcing10% Email MarketingHouse Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
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UndisclosedUndisclosed2 - 9Ashton-under-Lyne, England
Services provided
25% Business Consulting25% Compliance Consulting25% Document Digitization & Management +1 service25% Finance & Accounting Outsourcing (FAO)RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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UndisclosedUndisclosed2 - 9Ellington, England
Services provided
25% Content Marketing25% Email Marketing25% Marketing Strategy +1 service25% Sales OutsourcingOpen Outbound is a small Marketing Strategy company. Launched in 2024, the team offers Marketing Strategy and Content Marketing.
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UndisclosedUndisclosed10 - 49Manchester, England
Services provided
25% Back Office Outsourcing20% Marketing Strategy20% Public Relations +2 services20% Transcription15% RecruitingConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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$10,000+$150 - $199 / hr250 - 999Sheffield, England
Services provided
20% Digital Strategy10% Advertising10% Back Office Outsourcing +6 services10% Branding10% Broadcast Video10% IT Strategy Consulting10% Social Media Marketing10% Web Design10% Web DevelopmentIn Sheffield, England and London, England, Uber is a Digital Strategy company. They offer Digital Strategy and Advertising and were established in 2003.
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UndisclosedUndisclosed2 - 9Altrincham, England
Services provided
50% Transcription25% Document Digitization & Management25% Litigation Support ServicesLaunched in 2021, Burton Legal Services, a small Transcription company, is located in Altrincham, England. Their services include Transcription and Document Digitization & Management.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
51% Customer Service Outsourcing49% Call Center ServicesCall Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr250 - 999Sheffield, England
Services provided
60% Call Center Services40% Customer Service OutsourcingVoice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignClear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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$1,000+< $25 / hr50 - 249Northamptonshire, England
Services provided
54% Call Center Services18% Customer Service Outsourcing18% Sales Outsourcing +1 service10% Business ConsultingBCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Manchester, England
Services provided
20% Back Office Outsourcing20% Graphic Design20% Logo +2 services20% Transcription20% Web DesignEstablished in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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UndisclosedUndisclosedFreelancerManchester, England
Services provided
35% Content Marketing35% Content Writing Services30% Sales OutsourcingFounded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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$10,000+$150 - $199 / hr10 - 49Salford Quays, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignSonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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$1,000+< $25 / hr10 - 49Balsall Common, England
Services provided
50% IT Managed Services30% Customer Service Outsourcing10% Call Center Services +1 service10% Sales OutsourcingLive IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.
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$10,000+$150 - $199 / hrFreelancerManchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignConker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
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UndisclosedUndisclosed50 - 249Irlam, England
Services provided
100% Document Digitization & ManagementBradshaw Shredding is a Document Digitization & Management company. They are headquartered in Irlam, England and have midsize team. Their services include Document Digitization & Management.
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$1,000+< $25 / hr2 - 9Cheshire, England
Services provided
85% Call Center Services15% Customer Service OutsourcingLocated in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Cheshire, England
Services provided
100% Call Center ServicesPa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Manchester, England
Services provided
100% Back Office OutsourcingClaim 3000, a Back Office Outsourcing company, was launched in 2015. The firm offers Back Office Outsourcing, and is small.
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$10,000+$150 - $199 / hr50 - 249Shirley, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignUM London is a midsize London, England-based branding company. Their services include Branding and Call Center Services.
Read moreSee All Locations (3)Shirley, England
Communications House Highlands Road
Shirley, England B90 4WE0121.713.3500
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$10,000+$150 - $199 / hr2 - 9Didsbury, England
Services provided
25% Back Office Outsourcing25% Branding25% Print Design +1 service25% Web DesignFounded in 2008, We Are Life Design is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Branding.
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$10,000+$150 - $199 / hr10 - 49Birmingham, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Search Engine Optimization20% Web DesignEnablingBiz ESolutions, a branding firm, was founded in 2002. They specializes in Branding and Call Center Services.
Read moreSee All Locations (2)Birmingham, England
79, Ealrswood Court Road Handsworthwood
Birmingham, England B20 2DPWas this helpful?
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$10,000+$150 - $199 / hr2 - 9South Manchester, England
Services provided
20% Branding20% Call Center Services20% Digital Strategy +2 services20% Social Media Marketing20% Web DesignFounded in 1998, Lake Design is a branding firm. The small team focuses on Branding and Call Center Services.
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We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top Birmingham BPO Services
-
$50,000+$50 - $99 / hr250 - 999Marston Green, England
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr2 - 9Birmingham, England
Ability to deliver
21.1/40.015.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed50 - 249Birmingham, England
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Dudley, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed$25 - $49 / hr50 - 249Birmingham, England
Ability to deliver
8.5/40.00/20 Reviews1.4/10 Clients & Experience7.1/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
$50,000+$50 - $99 / hr10 - 49Birmingham, England
Ability to deliver
19/40.015/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr10 - 49Birmingham, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr50 - 249Birmingham, England
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr50 - 249Birmingham, England
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Birmingham, England
Ability to deliver
5.9/40.00/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Wednesbury, England
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
Undisclosed$50 - $99 / hr2 - 9Birmingham, England
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr10 - 49Birmingham, England
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed2 - 9Birmingham, England
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other
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