Top BPO Companies in Birmingham

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Birmingham, England

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accessible
The feedback regarding accessibility highlights Hugo's exceptional communication practices. Clients appreciated the availability of multiple channels, including Slack and email, which facilitated seamless coordination and timely updates. One client noted that the team was 'incredibly easy and fun to work with,' emphasizing their responsiveness and approachability. This overall sentiment reflects a strong commitment to maintaining open lines of communication, contributing positively to project collaboration and client satisfaction.

Customer Support for IT Company

5.0 Aug 24, 2023

Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Birmingham, England

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Pune, India

Pune IT Park, 34 Aundh Road, Bhau Patil Marg,
Pune, India 411020
151 - 200

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Birmingham, England

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Efficient
The reviews consistently highlight Remote CoWorker's efficiency, with clients praising their ability to deliver results promptly. For instance, one client noted that the onboarding process was 'extremely efficient,' while another emphasized how their virtual assistant managed tasks 'promptly' and 'efficiently.' Clients appreciated the quick responsiveness and seamless management of projects, stating that they exceeded expectations in terms of productivity and organization. Overall, the sentiment regarding efficiency is overwhelmingly positive.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company

5.0 Jul 9, 2024

Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company

5.0 Oct 26, 2023

The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm

5.0 Jul 19, 2023

They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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House Creative

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Macclesfield, England

Services provided

20% Web Development

15% Advertising

15% Branding +4 services

15% Social Media Marketing

15% Web Design

10% Back Office Outsourcing

10% Email Marketing

House Creative is a website development firm located in Macclesfield, England. The team focuses on Web Development and Advertising.
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Macclesfield, England

The Ropewalks, Newton Street
Macclesfield, England SK11 6QJ
2 - 5

+44.01625.614005

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RMA Accountants LTD

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ashton-under-Lyne, England

Services provided

25% Business Consulting

25% Compliance Consulting

25% Document Digitization & Management +1 service

25% Finance & Accounting Outsourcing (FAO)

RMA Accountants LTD is a Business Consulting company. The team offers Business Consulting and Finance & Accounting Outsourcing (FAO), and the company is located in Ashton-under-Lyne, England.
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Ashton-under-Lyne, England

34 Booth Street
Ashton-under-Lyne, England OL6 7LD
6 - 9

441612228040

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Featured

What are Featured Providers?

Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Birmingham, England

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Cebu City, Philippines

Ceby IT Park, i1 Building, 10th Floor, Cebu City, Philippines 6000
Cebu City, Philippines 6000
1001 - 2000

855-777-4349

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Birmingham, England

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Attentive
Client feedback highlights HelpSquad's high level of attentiveness and responsiveness. One client praised their account manager, Chad, as 'attentive, responsive and insightful,' which significantly contributed to the project's success. Another client noted that 'attentiveness and timeliness was on point,' emphasizing their ability to listen to specific needs and tailor solutions accordingly. Overall, the sentiment reflects a strong appreciation for HelpSquad's commitment to client support and engagement.

Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point. They listened to our specific needs and tailored a solution that fit us.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Birmingham, England

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Innovative
Clients consistently highlight Boldr.'s innovative approach, particularly in their ability to provide customized and adaptable support solutions. One client noted their 'exceptional level of customization' and 'expertise in staying ahead of industry trends,' which contributed to innovative solutions that added significant value. The proactive communication and problem-solving skills were also emphasized, showcasing Boldr.'s commitment to continuous improvement and responsiveness to evolving client needs, ultimately reinforcing a positive sentiment towards their innovative capabilities.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. Additionally, their team's expertise and dedication to staying ahead of industry trends have enabled them to offer innovative solutions that have consistently added value to our operations. Their commitment to continuous improvement and their ability to anticipate and respond to changes in the customer support landscape have been truly remarkable, setting them apart in the industry.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

Cape Town, South Africa

34 Bree Street
Cape Town, South Africa 8001
50 - 75

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Open Outbound

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ellington, England

Services provided

25% Content Marketing

25% Email Marketing

25% Marketing Strategy +1 service

25% Sales Outsourcing

Open Outbound is a small Marketing Strategy company. Launched in 2024, the team offers Marketing Strategy and Content Marketing.
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Ellington, England

1 Spinney Field, Ellington
Ellington, England PE28 0AT
1

+447780849525

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ConsultantCare

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, England

Services provided

25% Back Office Outsourcing

20% Marketing Strategy

20% Public Relations +2 services

20% Transcription

15% Recruiting

ConsultantCare, a Back Office Outsourcing company, focuses on Back Office Outsourcing and Public Relations. The agency is headquartered in Manchester, England.
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Manchester, England

MILL LANE, CHEADLE SK8 2PX & 170 BARLOW MOOR ROAD,
Manchester, England SK8 2PX
6 - 9

0161 393 3993

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Uber

Not yet reviewed

$10,000+

$150 - $199 / hr

250 - 999

Sheffield, England

Services provided

20% Digital Strategy

10% Advertising

10% Back Office Outsourcing +6 services

10% Branding

10% Broadcast Video

10% IT Strategy Consulting

10% Social Media Marketing

10% Web Design

10% Web Development

In Sheffield, England and London, England, Uber is a Digital Strategy company. They offer Digital Strategy and Advertising and were established in 2003.
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Sheffield, England

South Street
Sheffield, England S2 5QY
10 - 15

+44.011.4278.7100

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Burton Legal Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Altrincham, England

Services provided

50% Transcription

25% Document Digitization & Management

25% Litigation Support Services

Launched in 2021, Burton Legal Services, a small Transcription company, is located in Altrincham, England. Their services include Transcription and Document Digitization & Management.
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Altrincham, England

Em Accountancy Trafalgar House, 110 Manchester Road,
Altrincham, England WA14 1NU
1

+44 7802 821205

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Call Center Solutions

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Balsall Common, England

Services provided

51% Customer Service Outsourcing

49% Call Center Services

Call Center Solutions is a Balsall Common, England-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Balsall Common, England

584 KENILWORTH ROAD
Balsall Common, England CV7 7DQ

0800 433 7853

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Featured

What are Featured Providers?
Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Birmingham, England

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.

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Reviews mention Helpful
The overall sentiment towards Connext Global Solutions is positive, with clients appreciating their proactive approach and integrity. One CEO highlighted the effective communication and the ability to quickly scale resources, noting that Connext mobilized equipment during the pandemic to ensure uninterrupted service. Clients expressed satisfaction with the partnership, emphasizing the substantial impact on their operational efficiency and growth, though they also suggested an expansion into new geographic areas for talent recruitment.

Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

Ahmedabad, India

Swastik Cross Road
Ahmedabad, India 380009
2 - 5

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Birmingham, England

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Accommodating
Clients have consistently praised MarKam Solutions for their accommodating nature, highlighting their adaptability and responsiveness to client needs. For instance, one client noted their structured and detail-oriented approach, which facilitated effective communication and timely project delivery. Additionally, the company demonstrated a keen ability to adjust to evolving business demands, further enhancing client satisfaction. Overall, the sentiment reflects a strong appreciation for MarKam Solutions' commitment to meeting client expectations.

Call Center Services for Logistics & Supply Chain Company

5.0 Nov 7, 2024

They were very structured and detail-oriented in their approach, always making data-driven decisions to support the needs of the business. Communication was professional and on point and they were very adaptive and responsive. Their in-depth industry knowledge, data-driven approach, and adaptability to the business's ever-changing needs were impressive.
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3 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions reflects a highly positive sentiment, emphasizing their exceptional project management and adaptability. Clients praised their ability to tailor solutions to specific needs, as noted by a Project Manager who highlighted their 'personal approach' and commitment to exceeding expectations. Additionally, a Senior Account Manager noted impressive results in lead generation and sales metrics, attributing success to MarKam's strategic methods and proactive communication. Overall, no significant areas for improvement were identified by clients.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Sofia, Bulgaria

Campus X
Sofia, Bulgaria 1729
50 - 75

+359876122130

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Barcelona, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Barcelona, Spain 08005
More than 5k

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Voice Marketing Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Sheffield, England

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Voice Marketing Ltd, a call center, was launched in 2006. They focuses on Call Center Services and Customer Service Outsourcing.
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Sheffield, England

Chantrey House 798 Chesterfield Road
Sheffield, England S8 0SF

+44.114.321.1120

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Clear Presentations Ltd

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Clear Presentations Ltd is a branding company. They focus on Branding and Call Center Services and were launched in 1985.
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Manchester, England

121 Palatine Road Didsbury
Manchester, England M20 3YA
2 - 5

+44.0161.448.2424

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Featured

What are Featured Providers?
Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Birmingham, England

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Remote Team Solutions

5.0 22 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Birmingham, England

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

Remote Team Solutions specializes in staffing and recruitment, offering services like virtual assistance, customer care outsourcing, and recruitment support for various industries. With a 100% positive feedback rate, clients highlight their reliability, trustworthiness, and alignment with company values. Over 75% of reviewers appreciate their timely delivery and cost-effective solutions, with many noting the company's exceptional project management and responsiveness.

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Industry Experience

Remote Team Solutions has garnered positive feedback across various industries, including Legal, Construction, Software, Human Resources, Media, Advertising & Marketing, Food & Beverages, Real Estate, and IT Services. Clients commend their responsiveness, quality of talent, and effective project management, resulting in improved operations, customer satisfaction, and employee retention. The overall sentiment is highly favorable, with many clients noting the provider's ability to align with specific industry needs and enhance organizational efficiency.
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Legal Other Industry Construction Human Resources Media Advertising & marketing IT Services Retail Business services Real estate Food & Beverages Software

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More responsive than most other service providers

Remote Team Solutions is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (17) Ireland (1) Mexico (1) New Zealand (1) England (1)

Torreón, Mexico

Calle Paseo de las Luciérnagas #1177
Torreón, Mexico 27250
251 - 300

800-449-0189

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BCC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Northamptonshire, England

Services provided

54% Call Center Services

18% Customer Service Outsourcing

18% Sales Outsourcing +1 service

10% Business Consulting

BCC is a midsize call center company. Founded in 1989, the team focuses on Call Center Services and Sales Outsourcing.
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Northamptonshire, England

Belgrade Business Centre, Denington Road, Wellingborough,
Northamptonshire, England NN8 2QG

0843.504.3091

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Precision PA

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

20% Back Office Outsourcing

20% Graphic Design

20% Logo +2 services

20% Transcription

20% Web Design

Established in 2018, Precision PA is a small web design agency located in Manchester, England. Their team specializes in Web Design and Graphic Design.
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Manchester, England

Spire, 170 Barlow Moor Rd,
Manchester, England M20 2AF
2 - 5

+44 333 355 9941

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Maven Technology Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Sheffield, England

Services provided

20% CRM Consulting and SI

20% E-Commerce Development

15% Email Marketing +3 services

15% Sales Outsourcing

15% Search Engine Optimization

15% Social Media Marketing

CRM consulting and SI company Maven Technology Services provides CRM consulting and SI and E-Commerce Development. They are headquartered in Sheffield, England.
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Sheffield, England

32 Eyre St, Sheffield City Centre
Sheffield, England S1 4QZ
1

+44 114.697.6976

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Fruition Copywriting

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Manchester, England

Services provided

35% Content Marketing

35% Content Writing Services

30% Sales Outsourcing

Founded in 2009, Fruition Copywriting is a Content Writing Services company. Headquartered in Manchester, England, the team specializes in Content Writing Services and Content Marketing.
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Manchester, England

5 Rose Cottages, Ladybarn
Manchester, England M14 6YR
1

+44.0779.271.6775

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Sonassi

Not yet reviewed

$10,000+

$150 - $199 / hr

10 - 49

Salford Quays, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Sonassi is a small Salford Quays, England-based branding firm. The team focuses on Branding and Call Center Services.
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Salford Quays, England

1st Floor, 14 Exchange Quay,
Salford Quays, England M5 3EQ
2 - 5

0771.5859

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Live IT Support

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Balsall Common, England

Services provided

50% IT Managed Services

30% Customer Service Outsourcing

10% Call Center Services +1 service

10% Sales Outsourcing

Live IT Support is a Balsall Common, England-based IT managed services company. They offer IT managed services and Customer Service Outsourcing and were established in 2016.
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Balsall Common, England

584 KENILWORTH ROAD
Balsall Common, England CV7 7DQ

+44.800 433 7853

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Conker Communications

Not yet reviewed

$10,000+

$150 - $199 / hr

Freelancer

Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

Conker Communications is a small branding company. They provide Branding and Call Center Services and were founded in 2007.
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Manchester, England

40 Lapwing Lane, West Didsbury
Manchester, England M20 2WR
1

+44.0161.445.9837

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Framework Digital

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Aylesbury, England

Services provided

20% Digital Strategy

20% Search Engine Optimization

10% Advertising +5 services

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development

10% Web Design

10% Web Development

Founded in 2013, Framework Digital is a small Aylesbury, England-based Digital Strategy company. Their team offers Digital Strategy and Search Engine Optimization.
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Aylesbury, England

Porters Lodge, Old County Hall, Walton Street
Aylesbury, England HP20 1US
2 - 5

+44.012.9632.0820

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Bradshaw Shredding

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Irlam, England

Services provided

100% Document Digitization & Management

Bradshaw Shredding is a Document Digitization & Management company. They are headquartered in Irlam, England and have midsize team. Their services include Document Digitization & Management.
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Irlam, England

Unit 4 Tallow Way Irlam
Irlam, England M44 6RJ

0161 888 3398

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UK Virtual Services

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Cheshire, England

Services provided

85% Call Center Services

15% Customer Service Outsourcing

Located in Cheshire, England, UK Virtual Services is a small phone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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Cheshire, England

43 Greek St, Stockport
Cheshire, England SK3 8AX

+44.080.0015.2469

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pa4you

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Cheshire, England

Services provided

100% Call Center Services

Pa4you, a small phone answering service, is in Cheshire, England. The team focuses on Call Center Services.
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Cheshire, England

5 Macon Court Herald Drive Crewe
Cheshire, England CW1 6EA

0333.800.3690

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Openworld Data

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Mansfield, England

Services provided

90% Back Office Outsourcing

10% Accounting

Openworld Data is a Back Office Outsourcing company. Their small team of employees is in Mansfield, England. Their team offers Back Office Outsourcing and Accounting.
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Mansfield, England

Unit 2 Oakham Business Park Hamilton Way
Mansfield, England NG18 5BR

115.822.0345

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Claim 3000

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, England

Services provided

100% Back Office Outsourcing

Claim 3000, a Back Office Outsourcing company, was launched in 2015. The firm offers Back Office Outsourcing, and is small.
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Manchester, England

Unit 31 Cariocca Business Park, 2 Hellidon Close, Ardwick,
Manchester, England M12 4AH

0161 222 0606

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UM London

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Shirley, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Search Engine Optimization

20% Web Design

UM London is a midsize London, England-based branding company. Their services include Branding and Call Center Services.
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Shirley, England

Communications House Highlands Road
Shirley, England B90 4WE

0121.713.3500

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We Are Life Design

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

Didsbury, England

Services provided

25% Back Office Outsourcing

25% Branding

25% Print Design +1 service

25% Web Design

Founded in 2008, We Are Life Design is a Back Office Outsourcing company. The small team specializes in Back Office Outsourcing and Branding.
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Didsbury, England

12 Arley Ave
Didsbury, England M20 2LQ

+44.0161.445.7759

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Lake Design

Not yet reviewed

$10,000+

$150 - $199 / hr

2 - 9

South Manchester, England

Services provided

20% Branding

20% Call Center Services

20% Digital Strategy +2 services

20% Social Media Marketing

20% Web Design

Founded in 1998, Lake Design is a branding firm. The small team focuses on Branding and Call Center Services.
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South Manchester, England

1 Bridgewater Embankment Altrincham
South Manchester, England WA14

0161.926.9898

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