The SaaSy People

The SaaSy People provide award-winning 100% UK based fully managed, multi-channel outsourced customer support tailored for growing businesses, in a simple monthly format.

We partner with growing businesses that want to ensure they continue to provide a consistently high level of support for existing customers whilst they continue to attract new customers. 

We can handle all of your customer support enquiries via any channels you choose, at the hours you choose - our teams are online 24x7. This ensures your existing customers retain a positive impression of your business and quickly become brand advocates.

Very often growing businesses of all sizes neglect existing customers as they focus on acquiring new business, this causes existing customers to quickly become dissatisfied with service and ultimately churn - losing your business revenue.

Not only do we handle your customer support enquiries, we also share our industry knowledge and best practice with our customers, becoming your trusted advisor on how to support your customers. Often we work with you to implement additional channels for your customers to contact you via, and also look to implement processes like CSAT (Customer Satisfaction) surveys to ensure the service we're providing is always the best it can be.