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Top Inbound Appointment Setting Companies in South Africa

Ratings Updated: June 17, 2026
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6 Leaders 14 Contenders

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20 Companies

Country: South Africa
Inbound Services: Inbound appointment scheduling

List of the Top South Africa Inbound Appointment Setting Providers

  • Afrishore BPO Logotype

    5.0 3 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    10% Accounting +1
    5% Marketing Strategy

    Focus Areas

    25% Inbound appointment scheduling
    50% Virtual receptionist
    25% Answering services

    Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.

    See all 3 projects

    Reviews mention Professional

    Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement.
    • Sales Outsourcing & Lead Generation for Data Science Company
      5.0 Mar 6, 2026

      We were impressed with Afrishore BPO’s professionalism and results-oriented approach.

      Read Full Review
    Read All Reviews
    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, Afrishore BPO has received positive feedback for their professionalism and results-oriented approach. Clients highlighted successful outcomes, such as increased lead contact rates and 100% client retention. Their project management was praised for timely delivery and effective communication. Notable aspects included their cultural alignment with client values and flexibility in accommodating project needs. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
    Read 3 Recent Reviews

    Industry Experience

    Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.

    Read All Reviews

    Select Industry to see insights

    Fitness Advertising & marketing

    View projects from:

    South Africa (1) United States (1) England (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Portuguese
    • German
    • Italian
    • Dutch
    View Profile Visit Website
  • VA Connect Logotype

    4.8 12 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    20% Inbound appointment scheduling
    50% Virtual receptionist
    30% Answering services

    VA Connect is a company specializing in Customer Support Services, providing key offerings such as Inbound and Outbound Call Center solutions. Reviewers highlight the company's ability to foster business growth and seamless communication, with 100% of feedback being positive and emphasizing their effective customer service and sales strategies.

    See all 12 projects
    2 of 4 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    In the last six months, clients have consistently praised VA Connect for their professionalism, effective project management, and the quality of their virtual assistants. One client noted, 'My expectations were exceeded' due to timely responses and exceptional service. Another highlighted the 'smooth communication' and thorough recruitment process that facilitated seamless onboarding. Overall sentiment reflects high satisfaction, with clients appreciating the alignment of VA Connect's values with their business needs and noting no significant areas for improvement.
    Read 4 Recent Reviews
    1 of 1 Inbound appointment scheduling reviews is 5 stars
    Less than $10,000 avg. project cost

    Inbound appointment scheduling Experience

    Overall feedback for VA Connect in Inbound appointment scheduling is highly positive, with 80% of clients reporting significant improvements in customer service and business growth. Reviewers frequently praised the responsiveness and professionalism of the team, highlighting effective communication and project management. Key strengths include their ability to integrate staff seamlessly and enhance overall operational efficiency. Clients noted a strong partnership with their team members, specifically naming Karen and Laurez as instrumental in driving success.

    Read Most Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer & Call Center Services for Corporate Catering Co

    5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read more
    Read 1 Review

    Industry Experience

    VA Connect has demonstrated strong expertise across various industries including maritime, fintech, legal, food and beverage, advertising and marketing, and information technology. Clients frequently commend their professionalism, effective communication, and timely project management. The overall sentiment is positive, with notable strengths in enhancing operational efficiency, improving recruitment processes, and delivering tailored support. This versatility suggests they are well-suited for clients in diverse sectors seeking reliable administrative and operational assistance.

    Read All Reviews

    Select Industry to see insights

    Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries Business services
    View Profile Visit Website
  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    30% Inbound appointment scheduling
    35% Answering services
    35% Virtual receptionist

    Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

    See all 5 projects

    Reviews mention Knowledgeable

    Clients consistently commend Ec3 for their extensive knowledge and expertise in their specific service areas. One client highlighted their 'deep knowledge' in customer renewal and retention, noting Ec3's exceptional performance compared to competitors. Another client praised the 'very knowledgeable and ready to go staff' who consistently delivered results ahead of schedule. Overall, the sentiment reflects a strong appreciation for Ec3's professionalism and their ability to understand and meet client needs effectively.
    • Sales Outsourcing & Mktg for Offshoring Services Co
      5.0 Jan 20, 2024

      EC3 always delivered ahead of time. their internal structure is both caring and effective, with very knowledgeable and ready to go staff. They responded to our needs perfectly.

      Read Full Review
    • Call Center Services for Telecommunications Firm
      5.0 Mar 18, 2021

      Ec3 is a boutique call center and quite unique in the BPO space in that they don’t take on any other types of work. They choose very carefully what they do in the customer renewal and retention space, and they have very deep knowledge of that area. They stick with what they do well, and it’s why they’re so successful.

      Read Full Review
    Read All Reviews
    3 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Credit Card Provider

    5.0 — Ec3 provided call center services for a credit card provider. The team was responsible for contacting leads from different pipelines and converting them into loans. Read more
    Read 4 Reviews

    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    View projects from:

    South Africa (3) Andorra (1) Australia (1)
    View Profile

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  • MANGO5 Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online insurance Company

    5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
    Read 1 Review

    Industry Experience

    MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.

    Read All Reviews

    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
    Read All Reviews
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  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Inbound appointment scheduling
    40% Answering services
    20% Virtual receptionist

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

    See all 3 projects

    Reviews mention High-quality work

    The Agentsy BPO has received consistently high praise for delivering high-quality work, as evidenced by client feedback highlighting a 300% increase in membership for Travati and 100% YOY revenue growth for Signature Travel. Clients commend the company's attention to detail, outstanding service, and ability to meet and exceed project objectives. Overall, the sentiment reflects strong satisfaction, with clients expressing intent to renew contracts and highly recommending The Agentsy BPO's services.
    • BPO Services for Travel Club
      5.0 May 1, 2023

      We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.

      Read Full Review
    • BPO for Online Travel Agency
      5.0 May 1, 2023

      Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals.

      Read Full Review
    Read All Reviews

    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
    Read All Reviews
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Customer Service Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    15% Inbound appointment scheduling
    70% Answering services
    15% Virtual receptionist

    ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

    See all 1 projects

    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
    Read All Reviews
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  • Telecommunications Academy TA ABC telecommunications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bluff, South Africa

    Services provided

    80% Call Center Services
    20% Corporate Training & Coaching

    Focus Areas

    80% Inbound appointment scheduling
    20% Answering services

    Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.

    Read more
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  • SkyHigh Global Contact center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Durban, South Africa

    Services provided

    100% Call Center Services

    Focus Areas

    60% Inbound appointment scheduling
    40% Answering services

    Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.

    Read more
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  • 2CT Sales Co. Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    50 - 249
    Durban, South Africa

    Services provided

    30% Call Center Services
    60% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    30% Answering services
    20% Virtual receptionist

    Launched in 2022, 2CT Sales Co. Is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Call Center Services and is in Durban, South Africa.

    Read more
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  • iContact BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Randburg, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Centrevo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mount Edgecombe, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    100% Inbound appointment scheduling

    Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • In Africa Connect Logotype

    Not yet reviewed

    $10,000+
    $200 - $300 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    33% Customer Service Outsourcing
    15% Direct Marketing +3
    15% Market Research
    13% Back Office Outsourcing
    4% Business Consulting

    Focus Areas

    40% Inbound appointment scheduling
    60% Answering services

    Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center

    Read more
    View Profile
  • 121 BPO Logotype

    0.5 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cape Town, South Africa

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

    See all 1 projects

    Industry Experience

    121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
    Read All Reviews
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  • Khaltsha Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    100% Inbound appointment scheduling

    Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Candies Freelance Agency Pty Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    15% Customer Service Outsourcing
    15% HR Outsourcing +7
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing
    5% Advertising
    5% Blockchain
    5% Digital Asset Management
    5% Marketing Strategy

    Focus Areas

    35% Inbound appointment scheduling
    35% Answering services
    30% Virtual receptionist

    Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.

    Read more
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  • The Weaver Group Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    80% Inbound appointment scheduling
    10% Answering services
    10% Virtual receptionist

    The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

    See all 3 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, The Weaver Group has received positive feedback for their effective recruitment strategies, achieving a 93% success rate in personnel deployment for a government project. Clients praised their excellent communication, including daily feedback and weekly reports. Additionally, their proactive approach in researching and targeting decision-makers was highlighted as a unique strength. However, there was a suggestion for improvement regarding the sharing of objection-handling scripts.
    Read 1 Recent Review

    Industry Experience

    The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.

    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
    Read All Reviews
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  • 3iSolutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Lamqora Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    Freelancer
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    25% Recruiting
    25% Staffing +4
    15% Recruitment Process Outsourcing
    10% HR Outsourcing
    10% Sales Outsourcing
    5% HR Consulting

    Focus Areas

    65% Inbound appointment scheduling
    25% Answering services
    10% Virtual receptionist

    Lamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Cape Town, South Africa

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Inbound appointment scheduling
    85% Answering services
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Cape Town, South Africa

    18 Main Road, Corner Proteao & Main Road, Claremont, Cape Town
    Cape Town, South Africa 7708

    More than 5k

    +27 21 003 1851

    See All Locations (52)
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    30% Inbound appointment scheduling
    35% Answering services
    35% Virtual receptionist

    Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

    See all 12 projects
    1 of 3 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Sourcefit highlight a strong overall sentiment, with clients praising their responsiveness, effective communication, and the quality of services provided. For instance, a construction company noted the 'fast and seamless setup' of their office, achieving 100% staffing within 60 days. However, some feedback indicated room for improvement in proactive communication during busy periods and the need for enhanced screening of candidates. Overall, Sourcefit is viewed as a reliable partner in meeting client needs.
    Read 3 Recent Reviews
    1 of 1 Inbound appointment scheduling reviews is 5 stars
    Unknown avg. project cost

    Inbound appointment scheduling Experience

    Sourcefit demonstrates strong expertise in inbound appointment scheduling services, with 100% of reviewers expressing positive feedback regarding team management and operational efficiency. Clients specifically commend their proactive communication and tailored solutions, enhancing overall performance. Notably, one reviewer highlighted their comprehensive support in establishing a BPO team, emphasizing a perfect cultural and values alignment. No negative feedback was reported, showcasing Sourcefit's reliability and effectiveness in meeting client needs.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    More responsive than most other service providers

    Sourcefit is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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1 Ec3
2 MANGO5
3 Afrishore BPO
4 VA Connect
5 The Agentsy BPO
6 ARC Business Process Outsourcing

List of the Top 6 South Africa Inbound Appointment Setting Providers

  1. Ec3 Logotype

    Ec3

    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Ability to deliver

    28.2/40.0
    16/20 Reviews
    7.1/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    45% Call Center Services
    30% Inbound appointment scheduling
    55% Other
    View Profile Visit Website
  2. MANGO5 Logotype

    MANGO5

    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Call Center Services
    50% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  3. Afrishore BPO Logotype

    Afrishore BPO

    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Ability to deliver

    23/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    50% Call Center Services
    25% Inbound appointment scheduling
    50% Other
    View Profile Visit Website
  4. VA Connect Logotype

    VA Connect

    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Ability to deliver

    24.7/40.0
    17.8/20 Reviews
    1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    50% Call Center Services
    20% Inbound appointment scheduling
    50% Other
    View Profile Visit Website
  5. The Agentsy BPO Logotype

    The Agentsy BPO

    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Ability to deliver

    24.8/40.0
    16.2/20 Reviews
    3.6/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Call Center Services
    40% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  6. ARC Business Process Outsourcing Logotype

    ARC Business Process Outsourcing

    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Ability to deliver

    23/40.0
    16.4/20 Reviews
    2.1/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    15% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  7. Telecommunications Academy TA ABC telecommunications Logotype

    Telecommunications Academy TA ABC telecommunications

    $1,000+
    < $25 / hr
    10 - 49
    Bluff, South Africa

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Call Center Services
    80% Inbound appointment scheduling
    20% Other
    View Profile Visit Website
  8. SkyHigh Global Contact center Logotype

    SkyHigh Global Contact center

    $1,000+
    < $25 / hr
    250 - 999
    Durban, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    60% Inbound appointment scheduling
    View Profile Visit Website
  9. 2CT Sales Co. Logotype

    2CT Sales Co.

    $5,000+
    $50 - $99 / hr
    50 - 249
    Durban, South Africa

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    30% Call Center Services
    50% Inbound appointment scheduling
    70% Other
    View Profile Visit Website
  10. iContact BPO Logotype

    iContact BPO

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Randburg, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    50% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  11. Centrevo Logotype

    Centrevo

    Undisclosed
    Undisclosed
    250 - 999
    Mount Edgecombe, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  12. In Africa Connect Logotype

    In Africa Connect

    $10,000+
    $200 - $300 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  13. 121 BPO Logotype

    121 BPO

    Undisclosed
    Undisclosed
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    1.6/40.0
    1.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  14. Khaltsha Call Centre Logotype

    Khaltsha Call Centre

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  15. Candies Freelance Agency Pty Ltd Logotype

    Candies Freelance Agency Pty Ltd

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    35% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  16. The Weaver Group Logotype

    The Weaver Group

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    20.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    80% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  17. 3iSolutions Logotype

    3iSolutions

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  18. Lamqora Logotype

    Lamqora

    $10,000+
    < $25 / hr
    Freelancer
    Cape Town, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    65% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  19. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Cape Town, South Africa

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Inbound appointment scheduling
    77% Other
    View Profile Visit Website
  20. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cape Town, South Africa

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    30% Inbound appointment scheduling
    90% Other
    View Profile Visit Website

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