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Home Call Centers Inbound Appointment Setting South Africa

Top Inbound Appointment Setting Companies in South Africa

Ratings Updated: May 28, 2026
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6 Leaders 13 Contenders

19 Companies

Country: South Africa
Inbound Services: Inbound appointment scheduling

List of the Top South Africa Inbound Appointment Setting Providers

  • Afrishore BPO Logotype

    5.0 3 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    10% Accounting +1
    5% Marketing Strategy

    Focus Areas

    25% Inbound appointment scheduling
    50% Virtual receptionist
    25% Answering services

    Afrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.

    See all 3 projects
    3 of 3 reviews are 5 stars
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    In the past six months, Afrishore BPO has received consistently positive feedback from clients across various sectors. Clients praised their professionalism, effective communication, and results-oriented approach, noting significant improvements in lead conversion rates and customer retention. Specific highlights include a 100% client retention rate for a fitness startup and timely delivery of tax compliance submissions for a financial services company. Overall, clients express high satisfaction and find Afrishore BPO to be a strong cultural fit.
    Read 3 Recent Reviews

    Industry Experience

    Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.

    Read All Reviews

    Select Industry to see insights

    Fitness Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
    Read All Reviews
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  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    45% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    30% Inbound appointment scheduling
    35% Answering services
    35% Virtual receptionist

    Ec3 is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound, and Outbound Call Center operations. Across the reviews, Ec3 is praised for its exceptional project management and innovative problem-solving, with 100% positive feedback highlighting their dedication and adaptability. Clients commend their ability to exceed expectations, and their entrepreneurial culture and owner-led management further enhance their client relationships.

    See all 5 projects

    Reviews mention Exceptional results

    Ec3 has received exceptional feedback from clients, particularly for their high productivity and quality results. One client highlighted their ability to consistently deliver ahead of schedule and respond effectively to needs. They praised Ec3's professional culture, knowledgeable staff, and strong project management. Overall, clients have noted that Ec3 not only meets but exceeds expectations, establishing themselves as a world-class provider in their market.
    • Sales Outsourcing & Mktg for Offshoring Services Co
      5.0 Jan 20, 2024

      Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results. As a result, we kept increasing the size of the projects with EC3 whom always responded extremely professionally to our requirements. We were impressed how well set up they´re and how much they invest in training their staff, also, they manage their projects very tightly, they have the systems, the infrastructure, the people and the culture to do it.

      Read Full Review
    Read All Reviews

    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

    Read All Reviews

    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
    Read All Reviews

    View projects from:

    South Africa (3) Andorra (1) Australia (1)
    View Profile
  • MANGO5 Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    MANGO5 is a mid-sized company specializing in Contact Center Services, including Customer Support Services and Telemarketing Services. Overall feedback highlights their strong performance in customer satisfaction and sales conversion rates, matching internal benchmarks. Notably, 100% of reviewers emphasize their trustworthiness and commitment to continuous improvement, although hiring processes could be faster.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online insurance Company

    5.0 — An online insurance company partners with MANGO5 for call center services. The team is responsible for selling the client's products to potential customers. Read more
    Read 1 Review

    Industry Experience

    MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.

    Read All Reviews

    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
    Read All Reviews
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  • VA Connect Logotype

    4.8 11 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    20% Inbound appointment scheduling
    50% Virtual receptionist
    30% Answering services

    VA Connect is a company specializing in Contact Center Services, offering Customer Support Services and Outbound Call Center solutions. Reviews highlight the company's effectiveness in business growth and customer service, with a focus on professional relationships and successful team integration. A significant 100% of feedback emphasizes positive collaboration and the beneficial impact on client businesses.

    See all 11 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer & Call Center Services for Corporate Catering Co

    5.0 — VA Connect has been providing call center and customer services for a corporate catering company. These services encompass outbound dialing, answering phones, and dealing with inquiries, complaints, Read more
    Read 1 Review

    Industry Experience

    VA Connect has demonstrated expertise across various industries, including maritime, banking, supply chain, food & beverage, advertising, and legal. Feedback highlights their strengths in operational efficiency, effective communication, and tailored staffing solutions, resulting in increased productivity and successful project execution. Overall sentiment is highly positive, particularly within fintech and logistics, indicating a strong fit for clients seeking reliable support in fast-paced environments.

    Read All Reviews

    Select Industry to see insights

    Banks Supply Chain, Logistics, and Transport Food & Beverage Advertising & marketing Information technology Legal Software Other industries

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients consistently commend VA Connect for offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while maintaining high-quality service. One client noted, 'Good value for cost,' and another mentioned, 'Pricing fit our budget.' Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the balance between affordability and the quality of support received.
    Read All Reviews

    View projects from:

    South Africa (3) Kenya (1) United Arab Emirates (1) England (1)
    View Profile
  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    40% Inbound appointment scheduling
    40% Answering services
    20% Virtual receptionist

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

    See all 3 projects

    Reviews mention Detail-oriented

    Clients have consistently praised The Agentsy BPO for their detail-oriented approach, highlighting their attention to detail and open communication. One client noted their 'high quality of service' and the ability to 'go over and above' in delivering results. This meticulousness has contributed to significant achievements, including a 100% year-over-year growth in bookings and revenue. Overall, the sentiment reflects strong satisfaction with their thoroughness and commitment to client objectives.
    • BPO for Online Travel Agency
      5.0 May 1, 2023

      It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.

      Read Full Review
    Read All Reviews

    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
    Read All Reviews
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Customer Service Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    15% Inbound appointment scheduling
    70% Answering services
    15% Virtual receptionist

    ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

    See all 1 projects

    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
    Read All Reviews
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  • Telecommunications Academy TA ABC telecommunications Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Bluff, South Africa

    Services provided

    80% Call Center Services
    20% Corporate Training & Coaching

    Focus Areas

    80% Inbound appointment scheduling
    20% Answering services

    Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.

    Read more
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  • SkyHigh Global Contact center Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Durban, South Africa

    Services provided

    100% Call Center Services

    Focus Areas

    60% Inbound appointment scheduling
    40% Answering services

    Call center company SkyHigh Global Contact center is in Durban, South Africa. Founded in 2020, the team specializes in Call Center Services.

    Read more
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  • iContact BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Randburg, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.

    Read more
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  • Centrevo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mount Edgecombe, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    100% Inbound appointment scheduling

    Centrevo is a call center. They were launched in 2011 and focus on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • In Africa Connect Logotype

    Not yet reviewed

    $10,000+
    $200 - $300 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    33% Customer Service Outsourcing
    15% Direct Marketing +3
    15% Market Research
    13% Back Office Outsourcing
    4% Business Consulting

    Focus Areas

    40% Inbound appointment scheduling
    60% Answering services

    Founded in 2011, In Africa Connect is a small Customer Service Outsourcing company headquartered in Cape Town, South Africa. Their team provides Customer Service Outsourcing and Call Center

    Read more
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  • 121 BPO Logotype

    0.5 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cape Town, South Africa

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    121 BPO is a business process outsourcing company. However, client feedback shows significant dissatisfaction, with 100% of reviewed experiences highlighting subpar service, poor management, and financial losses. Notably, there was a concerning lack of communication and professionalism, with 100% of reviewers advising caution due to these issues, particularly under the leadership of Mr. Waldo W.

    See all 1 projects

    Industry Experience

    121 BPO has primarily operated within the consulting industry, focusing on immigration services. Feedback indicates significant shortcomings in project management and oversight, leading to financial losses for clients. Overall sentiment is negative, highlighting inadequate service delivery and poor communication. Potential clients in the consulting sector should be wary of engaging with 121 BPO, particularly regarding their management capabilities, which appear to be a critical area for improvement.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Client feedback regarding 121 BPO's cost and value for money is predominantly negative. One CEO reported that despite initial expectations of cost savings, the collaboration resulted in significant financial losses, including the unexplained disappearance of a deposit of $4,600. The service quality was deemed subpar, and management oversight was criticized. Overall, clients advise caution when considering 121 BPO, citing unprofessional conduct and inadequate management as key concerns.
    Read All Reviews
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  • Khaltsha Call Centre Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    100% Inbound appointment scheduling

    Khaltsha Call Centre is a call center service based in Cape Town, South Africa. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Candies Freelance Agency Pty Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    20% Call Center Services
    15% Customer Service Outsourcing
    15% HR Outsourcing +7
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing
    5% Advertising
    5% Blockchain
    5% Digital Asset Management
    5% Marketing Strategy

    Focus Areas

    35% Inbound appointment scheduling
    35% Answering services
    30% Virtual receptionist

    Candies Freelance Agency Pty Ltd, a call center, was established in 2024. They focuses on Call Center Services and HR Outsourcing.

    Read more
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  • The Weaver Group Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    80% Inbound appointment scheduling
    10% Answering services
    10% Virtual receptionist

    The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

    See all 3 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback highlights The Weaver Group's effective recruitment strategies, achieving a 93% success rate in personnel deployment for an East African government project. Clients appreciated the company's alignment with their values, budget-friendly pricing, and proactive communication through daily updates and weekly reports. Notably, clients were impressed by the team's research capabilities and execution. Suggestions for improvement included providing scripts for addressing objections during outreach.
    Read 1 Recent Review

    Industry Experience

    The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.

    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
    Read All Reviews
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  • 3iSolutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Inbound appointment scheduling
    50% Answering services

    3iSolutions is a call center. Based in Cape Town, South Africa, the firm was founded in 2003. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Lamqora Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    Freelancer
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    25% Recruiting
    25% Staffing +4
    15% Recruitment Process Outsourcing
    10% HR Outsourcing
    10% Sales Outsourcing
    5% HR Consulting

    Focus Areas

    65% Inbound appointment scheduling
    25% Answering services
    10% Virtual receptionist

    Lamqora, a Staffing company, was established in 2025. The firm provides Staffing and Recruiting.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Cape Town, South Africa

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Inbound appointment scheduling
    85% Answering services
    5% Virtual receptionist

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Cape Town, South Africa

    18 Main Road, Corner Proteao & Main Road, Claremont, Cape Town
    Cape Town, South Africa 7708

    More than 5k

    +27 21 003 1851

    See All Locations (52)
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    30% Inbound appointment scheduling
    35% Answering services
    35% Virtual receptionist

    Sourcefit is a company specializing in Call Center and Customer Support Services, including inbound and outbound call centers. Reviewers consistently highlight Sourcefit's budget-friendly pricing and effective communication, with approximately 66% mentioning their good value for cost. While some areas for improvement in communication are noted, clients praise Sourcefit’s proactive team management and reliable customer services.

    See all 12 projects

    Reviews mention Collaborative

    The feedback regarding collaboration with Sourcefit is overwhelmingly positive, highlighting their strong partnership and responsiveness. A client noted, 'The collaboration and partnership' as a standout feature, indicating a seamless working relationship. Additionally, the team consistently met or exceeded daily metric requirements, showcasing their commitment to effective communication and teamwork. Overall, clients express satisfaction with Sourcefit's collaborative approach, describing it as a trustworthy partnership.
    • Back Office Outsourcing for Pharmacy Services Company
      5.0 Mar 6, 2025

      The collaboration and partnership. The Sourcefit team is very responsive and helpful. The provide a trustworthy partnership.

      Read Full Review
    Read All Reviews
    1 of 3 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Sourcefit highlight a strong overall sentiment, with clients praising their effective communication, responsiveness, and ability to deliver high-quality services. Notable feedback includes a client from Heard Technologies who appreciated the strong retention rate of hires and regular alignment meetings, despite some delays in recruitment. Another client commended Sourcefit for their rapid office setup and proactive management, while suggesting improvements in communication during peak periods. Overall, Sourcefit is recognized for their value and quality of service.
    Read 3 Recent Reviews
    1 of 1 Inbound appointment scheduling reviews is 5 stars
    Unknown avg. project cost

    Inbound appointment scheduling Experience

    Sourcefit demonstrates strong expertise in inbound appointment scheduling services, with 100% of reviewers expressing positive feedback regarding team management and operational efficiency. Clients specifically commend their proactive communication and tailored solutions, enhancing overall performance. Notably, one reviewer highlighted their comprehensive support in establishing a BPO team, emphasizing a perfect cultural and values alignment. No negative feedback was reported, showcasing Sourcefit's reliability and effectiveness in meeting client needs.

    Read Most Recent Review

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight Sourcefit's competitive pricing and high value for money. Feedback indicates that their services fit within budget constraints while delivering exceptional quality and responsiveness. For instance, one client noted, 'Good value for cost' and another emphasized their 'great culture fit' alongside pricing considerations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of Sourcefit's offerings, making them a favorable choice for various operational needs.
    Read All Reviews
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1 Ec3
2 MANGO5
3 Afrishore BPO
4 VA Connect
5 The Agentsy BPO
6 ARC Business Process Outsourcing

List of the Top 6 South Africa Inbound Appointment Setting Providers

  1. Ec3 Logotype

    Ec3

    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Ability to deliver

    28.2/40.0
    16/20 Reviews
    7.1/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    45% Call Center Services
    30% Inbound appointment scheduling
    55% Other
    View Profile Visit Website
  2. MANGO5 Logotype

    MANGO5

    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Ability to deliver

    24/40.0
    16.2/20 Reviews
    2.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Call Center Services
    50% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  3. Afrishore BPO Logotype

    Afrishore BPO

    $5,000+
    < $25 / hr
    250 - 999
    Sandton, South Africa

    Ability to deliver

    23/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    50% Call Center Services
    25% Inbound appointment scheduling
    50% Other
    View Profile Visit Website
  4. VA Connect Logotype

    VA Connect

    Undisclosed
    Undisclosed
    50 - 249
    Sandton, South Africa

    Ability to deliver

    23.9/40.0
    17/20 Reviews
    1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    50% Call Center Services
    20% Inbound appointment scheduling
    50% Other
    View Profile Visit Website
  5. The Agentsy BPO Logotype

    The Agentsy BPO

    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Ability to deliver

    24.8/40.0
    16.2/20 Reviews
    3.6/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Call Center Services
    40% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  6. ARC Business Process Outsourcing Logotype

    ARC Business Process Outsourcing

    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Ability to deliver

    23/40.0
    16.4/20 Reviews
    2.1/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Call Center Services
    15% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  7. Telecommunications Academy TA ABC telecommunications Logotype

    Telecommunications Academy TA ABC telecommunications

    $1,000+
    < $25 / hr
    10 - 49
    Bluff, South Africa

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Call Center Services
    80% Inbound appointment scheduling
    20% Other
    View Profile Visit Website
  8. SkyHigh Global Contact center Logotype

    SkyHigh Global Contact center

    $1,000+
    < $25 / hr
    250 - 999
    Durban, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Call Center Services
    60% Inbound appointment scheduling
    View Profile Visit Website
  9. iContact BPO Logotype

    iContact BPO

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Randburg, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    50% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  10. Centrevo Logotype

    Centrevo

    Undisclosed
    Undisclosed
    250 - 999
    Mount Edgecombe, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  11. In Africa Connect Logotype

    In Africa Connect

    $10,000+
    $200 - $300 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  12. 121 BPO Logotype

    121 BPO

    Undisclosed
    Undisclosed
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    1.6/40.0
    1.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  13. Khaltsha Call Centre Logotype

    Khaltsha Call Centre

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    100% Inbound appointment scheduling
    75% Other
    View Profile Visit Website
  14. Candies Freelance Agency Pty Ltd Logotype

    Candies Freelance Agency Pty Ltd

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    35% Inbound appointment scheduling
    80% Other
    View Profile Visit Website
  15. The Weaver Group Logotype

    The Weaver Group

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Ability to deliver

    20.6/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    80% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  16. 3iSolutions Logotype

    3iSolutions

    Undisclosed
    Undisclosed
    2 - 9
    Cape Town, South Africa

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Inbound appointment scheduling
    60% Other
    View Profile Visit Website
  17. Lamqora Logotype

    Lamqora

    $10,000+
    < $25 / hr
    Freelancer
    Cape Town, South Africa

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    65% Inbound appointment scheduling
    90% Other
    View Profile Visit Website
  18. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Cape Town, South Africa

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Inbound appointment scheduling
    77% Other
    View Profile Visit Website
  19. Sourcefit Logotype

    Sourcefit

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cape Town, South Africa

    Ability to deliver

    28.5/40.0
    18.8/20 Reviews
    2.3/10 Clients & Experience
    7.4/10 Market Presence

    Service focus

    10% Call Center Services
    30% Inbound appointment scheduling
    90% Other
    View Profile Visit Website

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