Top Inbound Call Center Services in Ukraine

Ratings Updated: April 18, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

DMT Business Development

5.0 79 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

75% Sales Outsourcing

15% Email Marketing

10% Call Center Services

DMT Business Development is a lead generation agency known for its strategic and personalized outreach techniques. With a focus on B2B lead generation and sales development, they consistently deliver qualified leads and meetings. The reviews highlight their effective communication, expertise, and adaptability, with approximately 100% positive feedback regarding their project management and the high quality of leads provided.

See all 79 projects
Reviews mention Open to feedback
Clients consistently praised SalesNash for their responsiveness and openness to feedback. One client noted their 'ability to take in feedback' and emphasized their transparency in reporting issues and working on solutions. Another highlighted the team's 'cooperative' nature and their willingness to implement suggestions, which led to improved outcomes. Overall, the sentiment is highly positive, with clients appreciating the constructive communication and adaptability throughout their projects.

Sales Assisstance for Software Company

5.0 Jun 28, 2023

They can take in feedback. Transparent - Openly reported issues and worked on fixing them.
Read Full Review

Outbound Lead Generation for Software Company

5.0 May 3, 2023

Their team was always open to feedback and took an action-oriented approach to incorporate our guidance.
Read Full Review

Lead Generation for Developer Tools Company

5.0 Oct 14, 2022

SalesNash is very communicative and quick to execute on feedback we provide. We have access to them via Slack during workdays and also during regular check-ins.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DMT Business Development has garnered positive feedback across various industries, including Software, IT Services, Financial Services, and Healthcare. Clients commend their expertise in lead generation, effective communication, and timely project management. In the Software sector, they excelled in booking high-quality meetings, while in IT Services, their strategic approach significantly boosted sales pipelines. Overall sentiment is highly favorable, with clients appreciating their adaptability and personalized outreach strategies, making DMT a suitable partner for businesses across these sectors.
Read All Reviews

Select Industry to see insights

Software IT Services Other Industry Consulting Beauty & Cosmetics Design Environmental Services Human Resources Agriculture Healthcare Chemicals & Biotechnology Construction Motion Pictures & Film Advertising & marketing Information technology Media Financial services Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (32) Less than $10,000 (5)

What Clients Have Said
Clients consistently noted that DMT Business Development offers competitive pricing, which aligns well with their budgets. Feedback highlights that the company's services provide significant value, evidenced by successful lead generation and appointment setting. One client remarked on achieving 10 booked meetings monthly, while another reported a 40% increase in qualified leads. Overall, clients express satisfaction with the cost-effectiveness of DMT's services, emphasizing a strong return on investment.
Read All Reviews

Was this helpful?

Zhytomyr, Ukraine

Skorulskoho lane, 5
Zhytomyr, Ukraine 10001
41 - 49

+380978631266

See All Locations (4)

Was this helpful?
View Profile Visit Website
SalesAR

4.9 130 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

80% Sales Outsourcing

10% Call Center Services

5% Content Marketing +1 service

5% Email Marketing

SalesAR is a lead generation and outbound marketing agency that tailors its services to diverse industries, including healthcare, finance, and technology. Overall, 75% of the reviews describe positive outcomes, with clients praising their strategic insight and adaptability. However, about 25% of the reviews highlight areas for improvement, such as delivering on promises and the need for more personalized outreach.

See all 130 projects

Industry Experience

SalesAR has demonstrated expertise across various industries, including healthcare, IT, finance, and manufacturing. Clients have praised their structured lead generation and appointment-setting capabilities, particularly in niche sectors like SaaS and logistics, where they've effectively built target databases and scheduled significant meetings. Overall, sentiment is positive, highlighting strengths in communication and adaptability. Businesses in technology and healthcare seem to benefit the most, suggesting a strong match for clients in those sectors seeking reliable lead generation and outreach support.
Read All Reviews

Select Industry to see insights

Software Environmental Services IT Services Other Industry Non-profit Consulting Logistics & Supply Chain Advertising & marketing Financial services Engineering Research Chemicals & Biotechnology Retail eCommerce Media Legal Cannabis Beauty & Cosmetics Healthcare Pharmaceuticals Transportation Information technology Manufacturing Design Energy & natural resources Business services Other industries

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (66) Less than $10,000 (22) $50,000 to $199,999 (1)

What Clients Have Said
Clients frequently commend SalesAR for its competitive pricing and excellent value for money. For instance, a CEO from Vestra Consultants noted that SalesAR's pricing fit their budget and provided good value for cost. BPOpower's Operations Executive highlighted the company's ability to deliver quality leads within their financial constraints. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of SalesAR's services, with many clients expressing satisfaction with the return on investment.
Read All Reviews

Was this helpful?

More responsive than most other service providers

SalesAR is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Kyiv, Ukraine

Okhtyrsky Lane
Kyiv, Ukraine 02000
50 - 75

+38 (093) 202 22 31

See All Locations (3)

Was this helpful?

View Profile Visit Website
Leadium

5.0 48 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

75% Sales Outsourcing

10% Call Center Services

10% Content Marketing +1 service

5% Email Marketing

Leadium is a lead generation and sales development company, known for delivering strategic outbound campaigns and booking high-quality meetings. The reviews indicate a 100% positive feedback rate, with clients praising their professionalism, exceptional project management, and results-oriented approach. Notably, clients experienced significant improvements in meeting bookings, with mentions of a 150% increase in booked meetings and a 30% faster deal closure rate.

See all 48 projects
Reviews mention Transparent
Clients consistently praised Leadium's transparency throughout their collaboration. Feedback highlighted the company's proactive communication, including regular updates and prompt responses to inquiries. One client noted, "They kept us updated regularly, and anytime we needed to change direction, they adjusted without any hassle," demonstrating trust and reliability. Another emphasized their ease of contact and transparency, stating, "I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to." Overall, the sentiment reflects strong satisfaction with Leadium's transparent practices.

Outbound Marketing & Lead Generation for SaaS Company

5.0 Jan 2, 2019

We are scheduling weekly calls to receive frequent updates, but also to share some new ideas and best practices and use Slack for communication. I’m very impressed by how transparent they are and how easy it is to get in contact with them if we need to.
Read Full Review

Read All Reviews

Was this helpful?
3 of 3 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Over the past six months, clients have praised Leadium for their effective lead generation and strategic support. Notably, one client experienced a 150% increase in booked meetings and a 30% faster closing rate. Another highlighted the impressive quality of their sales development representatives, often mistaken for AI. Overall, clients appreciate Leadium's professionalism, timely delivery, and consultative approach, with no significant areas for improvement noted.
Read 3 Recent Reviews

Was this helpful?

Industry Experience

Leadium has demonstrated notable expertise across diverse industries, including healthcare, financial services, SaaS, advertising, and telecommunications. Clients consistently highlight their professionalism, consultative approach, and effective lead generation strategies. In healthcare, they efficiently booked high-level meetings, while in technology and financial services, they significantly increased sales opportunities. Overall, feedback reflects high satisfaction regarding responsiveness and project management, making Leadium an excellent fit for businesses seeking growth in lead generation and sales development across various sectors.
Read All Reviews

Select Industry to see insights

Information technology Financial services Human Resources IT Services Advertising & marketing Food & Beverages Retail Education Telecommunications Consumer Products Business services Software Healthcare

Was this helpful?
View projects from:

United States (32) Belgium (1) Dominican Republic (1) Singapore (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Midway Islands Time (MIT)

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

New Zealand Standard Time (NST)

Was this helpful?
View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Belkins

4.9 230 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a lead generation company that specializes in creating targeted outreach strategies, including email and LinkedIn campaigns, for businesses seeking to increase their sales pipeline. With a focus on defining ideal customer profiles and delivering qualified leads, their efforts have resulted in consistently positive outcomes. Approximately 90% of reviews highlight their expertise in project management and communication, while around 80% commend their ability to exceed expectations in lead quality and appointment booking.

See all 230 projects
Industry Experience

Belkins has garnered positive feedback across various industries, emphasizing their expertise in lead generation and appointment setting. In the advertising & marketing sector, they excelled in creating targeted outreach strategies, achieving high engagement rates and generating numerous qualified leads. Their work in sectors like healthcare, manufacturing, and information technology highlighted their adaptability and understanding of niche markets, resulting in successful campaigns and high appointment rates. Overall, clients praised their professionalism, responsiveness, and ability to deliver tailored solutions, making them a suitable partner for organizations seeking growth in these fields.
Read All Reviews

Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing Non-profit

Was this helpful?

More responsive than most other service providers

Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View projects from:

United States (136) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

This provider is fluent in 3 languages:

English

German

French

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Mountain Standard Time (MST)

Was this helpful?
Kyiv, Ukraine

Volodymyrska St, 101
Kyiv, Ukraine 02000
50 - 75

0674659513

See All Locations (5)

Was this helpful?
View Profile Visit Website
Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a business process outsourcing (BPO) company offering a wide range of services, including customer support, IT services, and back-office operations. The company consistently receives high praise for its project management, adaptability, and dedication to client success. Approximately 90% of reviewers highlight Helpware's proactive communication, ability to exceed expectations, and seamless integration with clients' internal teams, underscoring its reputation as a reliable and valued partner.

See all 46 projects

Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
Read All Reviews

Select Industry to see insights

Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

See All Locations (9)

Was this helpful?

View Profile Visit Website
CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency.

See all 23 projects
Reviews mention Accessible
The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability.

Customer Service Outsourcing for Grocery Store Chain

5.0 Oct 28, 2025

We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges.
Read Full Review

Read All Reviews

Was this helpful?
6 of 7 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback for CCIG Group reflects a strong overall sentiment, emphasizing their exceptional flexibility and responsiveness. Clients noted improvements in service metrics, such as a 98% service level for EFL SA and a 94% call answer rate for an e-commerce software client. Positive remarks highlighted the company's cultural fit, professionalism, and quick adaptation to evolving needs. Areas for improvement were minimal, with clients appreciating CCIG's proactive approach and commitment to quality service.
Read 7 Recent Reviews

Was this helpful?

Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All Reviews

Select Industry to see insights

Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

Was this helpful?

More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?
View Profile Visit Website
Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

55% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing

Simply Contact is a customer service outsourcing firm offering multilingual support and back-office solutions across various channels. With a high satisfaction rate, clients commend their adaptability, effective project management, and quick agent onboarding. Notably, 100% of reviewers praised their timely delivery and responsiveness, while 89% highlighted their ability to enhance customer satisfaction and operational efficiency.

See all 26 projects
Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
Read All Reviews

Select Industry to see insights

Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
Read All Reviews

Was this helpful?
View projects from:

Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Was this helpful?
Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

See All Locations (6)

Was this helpful?
View Profile Visit Website
EverHelp

5.0 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

EverHelp is a customer support outsourcing company specializing in multilingual support, real-time ticket handling, and process automation for diverse industries, including logistics, software, and hospitality. Across various reviews, clients praised EverHelp's ability to significantly reduce response times, increase customer satisfaction, and adapt flexibly to changing demands, with over 90% of reviews highlighting their structured project management and proactive problem-solving approach.

See all 47 projects
Reviews mention Easy to work with
The overall sentiment regarding EverHelp's ease of collaboration is highly positive. Clients consistently highlight their smooth project management and timely responses. One client noted, 'The whole collaboration was easy for our team,' while another emphasized, 'EverHelp felt like an extension of ours, always reliable and professional.' Additionally, feedback from multiple clients recognized the team's pleasant demeanor and adaptability, further enhancing the working relationship and overall satisfaction.

Email Support for EdTech Software Company

5.0 Aug 23, 2024

The people and how easy it is to interact with them is impressive. Everything was good. We did not encounter any issues with the EverHelp team.
Read Full Review

Customer Support Services for App Dev Company

5.0 Jun 17, 2024

Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
Read Full Review

Customer Support & Sales Outreach for Food Delivery Co

5.0 May 14, 2025

EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
Read Full Review

Customer Support for Logistics Company

5.0 Sep 11, 2025

Their project management was smooth and well-organized. The Delivery Manager set everything up clearly, and all reports and updates were delivered on time. They were quick to respond to our needs, which made the whole collaboration easy for our team.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.
Read All Reviews

Was this helpful?

View projects from:

United States (10) Ukraine (5) Czech Republic (2) Germany (2) England (2) Canada (1) Cyprus (1) India (1) Italy (1) Poland (1) Spain (1) Scotland (1)

Was this helpful?

Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

See All Locations (2)

Was this helpful?
View Profile Visit Website
LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1 service

10% HR Outsourcing

LimTC is a customer support and back-office outsourcing company, offering services such as email support, ticket management, and sales outsourcing. Their clients frequently praise their seamless integration, proactive communication, and ability to significantly improve metrics like customer satisfaction and Net Promoter Scores, with increases of up to 25% and 20 points, respectively. Approximately 90% of reviews highlight their strong project management and commitment to understanding client businesses.

See all 40 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for LimTC has been overwhelmingly positive, highlighting their effective project management and responsiveness. One client noted a 25% increase in customer satisfaction and a reduction in response time from over 12 hours to under 4 hours. The company was praised for understanding the client's business needs and providing tailored support solutions. Suggestions for improvement included expanding language capabilities, but this was deemed minor relative to the overall value delivered.
Read 1 Recent Review

Was this helpful?

Industry Experience

LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
Read All Reviews

Select Industry to see insights

Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)

Was this helpful?

View Profile
BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

40% Back Office Outsourcing

25% Customer Service Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

See all 10 projects
Reviews mention Timely
Overall sentiment regarding BPO Nextdoor's timeliness is highly positive. Clients consistently praised their ability to deliver projects on time, even under challenging circumstances. For instance, one client noted that 'delivery is always on time no matter what,' while another highlighted their 'outstanding, resilient, and dedicated' performance despite external pressures. Additionally, they were commended for their quick responsiveness and flexibility in adapting to new tasks, reinforcing their reliability as a service provider.

PR for Media Monitoring & Analysis Company

5.0 Jan 22, 2024

Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what. Their reliability in meeting deadlines has been consistently demonstrated, even during challenging times.
Read Full Review

Transcription Services for SaaS Company

5.0 Jul 20, 2022

We are absolutely satisfied with the timeliness, quality, and transparency of the project. While we would have fully understood any disruptions caused by the war, it never impacted our project. They were outstanding, resilient, and dedicated.
Read Full Review

Lead Generation Services for Packaging Solution Company

5.0 Jun 2, 2022

We’re satisfied with project management; they finished everything within deadlines and used phone calls and emails for communication. They were responsive, and I'm also delighted with how quick they were to give feedback. Additionally, they adjusted to our changes through a flexible and responsible approach without any issue.
Read Full Review

Call Center Services for IT Services Company

5.0 May 11, 2022

BPO delivers always in time, all with clear definitions and precise and necessary questions. The outcome is about perfect in time and effectiveness to our workflow. Timeliness: absolute reliable, perfect questions asked all answers are utilized and inserted in the workflow.
Read Full Review

Lead Generation Services for Retail Solutions Company

5.0 Apr 26, 2022

They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. We also communicated through Google Meet.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
Read All Reviews

Select Industry to see insights

Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
Read All Reviews

Was this helpful?

View projects from:

Germany (6) Ukraine (2) Estonia (1) United States (1)

Was this helpful?
View Profile
Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

20% Corporate Training & Coaching

20% Customer Service Outsourcing +2 services

15% HR Outsourcing

15% IT Managed Services

Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

See all 3 projects
Reviews mention Reasonable pricing
Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Telecommunications

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
Read All Reviews

Was this helpful?
View Profile
Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

40% Back Office Outsourcing

25% Call Center Services

20% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

See all 6 projects
Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
Read All Reviews

Select Industry to see insights

IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
Read All Reviews

Was this helpful?
View Profile
GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

See all 9 projects
Reviews mention Helpful
Clients have expressed high satisfaction with GotYourBack Support, highlighting their helpfulness and proactive approach. One COO noted the team's dedication, stating that they felt like an extended team and commended their ability to implement feedback effectively. The client's appreciation for the team's reasonable suggestions further underscores their helpfulness. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.

Team Outsourcing for Consumer Software Developers

5.0 Dec 14, 2020

Frankly speaking it really does feel as one team, and obviously has it's up's and downs, but the core success factor is ability to implement feedback and always think of end user interest what makes GotYourBack team an outstanding partner. They are all young ambitious and really helpful. When you hear their reasonable suggestions on how to improve something you know really well deserves respect.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
Read All Reviews

Select Industry to see insights

Software Gaming IT Services eCommerce Beauty

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

Was this helpful?
View Profile
MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Accounting

15% Back Office Outsourcing

15% Blockchain +4 services

15% Call Center Services

15% Customer Service Outsourcing

15% IT Strategy Consulting

10% Recruiting

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

See all 2 projects
Reviews mention Easy to work with
Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.

Customer Support for Lithuanian Digital Agency

5.0 Jul 12, 2018

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
Read All Reviews

Select Industry to see insights

Advertising & marketing Education

Was this helpful?

View projects from:

Lithuania (1) United States (1)

Was this helpful?

Kharkiv, Ukraine

Alchevskih
Kharkiv, Ukraine 61000
10 - 15

+38 066 922 8895

See All Locations (2)

Was this helpful?
View Profile
Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

30% IT Staff Augmentation

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany is a recruitment and employment services company specializing in sourcing talent for various industries, including creative design and technology. With consistently high praise for their professionalism, responsiveness, and transparency, 100% of reviewers highlight their impressive commitment to meeting client needs effectively. Clients commend Ukrany's ability to quickly provide skilled candidates, enhancing project success and satisfaction.

See all 6 projects
Reviews mention Knowledgeable
Clients consistently highlight Ukrany's exceptional knowledge and professionalism. One client noted their 'high level of professionalism and subject knowledge,' emphasizing their responsiveness and alignment with company values. Such feedback indicates a strong sentiment towards Ukrany's expertise, with no identified areas for improvement, reflecting a high level of client satisfaction.

Accounting Services for Professional Employment Organization

5.0 Mar 1, 2023

Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
Read All Reviews

Select Industry to see insights

Human Resources Logistics & Supply Chain Design Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
Read All Reviews

Was this helpful?

View projects from:

Sweden (2) United States (1)

Was this helpful?
View Profile
Contio.tech

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Content Moderation Services

20% Application Management & Support

20% Customer Service Outsourcing +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a customer support and content moderation company known for providing multilingual support and ensuring regulatory compliance across various industries. With positive reviews from all clients, they achieved a 98% compliance rate and improved customer satisfaction scores by 15-20%. Reviewers consistently praise their commitment to quality, responsiveness, and ability to adapt to specific industry needs.

See all 3 projects
Reviews mention Unique expertise
Clients have consistently praised Contio.tech for their unique expertise in intellectual property and regulatory compliance. Notably, one Systems Engineer highlighted their adaptability to specialized needs and deep understanding of regulatory nuances, which facilitated seamless integration with existing processes. The firm's commitment to quality and impressive accuracy rates in documentation review further underscore their specialized knowledge, although a suggestion for enhancing team training was noted to improve responsiveness to complex issues.

Content Monitoring for Intellectual Property Boutique

5.0 Aug 7, 2024

What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs. Contio.tech's flexibility and deep understanding of regulatory nuances enabled them to provide customized support that seamlessly integrated with our existing processes. The team's commitment to quality, their expertise in content review and data protection, ensured that high standards have been consistently met.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Ukraine (1)

Was this helpful?

Kyiv, Ukraine

Vasylkivska st 14
Kyiv, Ukraine 02000
21 - 30

+380952176546

See All Locations (3)

Was this helpful?
View Profile
ICC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

100% Call Center Services

ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
Read more

View Profile
Profcallcenter

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Sales Outsourcing

Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
Read more

View Profile
Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% IT Staff Augmentation +6 services

10% Call Center Services

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
Read more

View Profile
eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Call Center Services

10% Customer Service Outsourcing

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read more

View Profile
OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

60% Call Center Services

30% Sales Outsourcing

10% Customer Service Outsourcing

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
Read more

View Profile
CallWay Ukraine

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

80% Call Center Services

4% Business Consulting

4% IT Strategy Consulting +6 services

2% CRM Consulting and SI

2% Custom Software Development

2% E-Commerce Development

2% IoT Development

2% Unified Communications Consulting & SI

2% Web Development

Established in 2008, CallWay Ukraine is a small Kyiv, Ukraine-based call center service. Their services include Call Center Services and IT strategy consulting.
Read more

View Profile
Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
Read more
See all 1 projects

View Profile
Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

45% Call Center Services

35% Customer Service Outsourcing

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
Read more

View Profile
Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

35% Customer Service Outsourcing

21% Back Office Outsourcing

20% IT Managed Services +2 services

14% Call Center Services

10% IT Staff Augmentation

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more

View Profile
CallTech Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
Well Tell

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Customer Service Outsourcing

Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
Read more

View Profile
Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more

View Profile
EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

40% IT Managed Services

25% Customer Service Outsourcing

15% Call Center Services +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read more

View Profile
BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Blockchain Marketing

10% Call Center Services

10% Customer Service Outsourcing +7 services

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

See all 2 projects

View Profile
Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Application Management & Support

25% Content Marketing

25% Customer Service Outsourcing +2 services

15% Call Center Services

10% Social Media Marketing

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
Read more

View Profile
CIENCE Technologies

4.2 142 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Call Center Services

30% Sales Outsourcing

10% Advertising +2 services

10% Direct Marketing

10% Email Marketing

CIENCE Technologies is a lead generation company that offers services to assist businesses in identifying and contacting potential clients. However, the company has received mixed feedback, with approximately 80% of reviewers expressing dissatisfaction, citing issues such as failure to deliver promised leads, poor project management, and lack of transparency. Positive reviews, comprising around 20%, appreciated their responsiveness and lead generation strategy, though concerns about content quality and industry understanding were noted.

See all 142 projects
Reviews mention Trustworthy
CIENCE Technologies has garnered positive feedback regarding their trustworthiness, with clients emphasizing their professionalism and reliability. One client noted, 'They’ve earned my trust and respect; I have the utmost confidence in them.' Another highlighted their thoroughness and responsiveness, stating, 'I could give them a project and trust that they would get the work done.' Overall, clients express confidence in CIENCE's ability to deliver quality work and maintain effective communication throughout the engagement.

Lead Generation for Blockchain Technology Company

5.0 Jan 28, 2021

I was very impressed by their professionalism. They have a clearly defined process to ensure that they follow through on their deliverables. They also have very good people skills and they interact with clients very well. They’ve earned my trust and respect; I have the utmost confidence in them.
Read Full Review

Campaign Followup & Lead Generation for Work Platform

4.5 Jun 23, 2020

I could give them a project and trust that they would get the work done in a great way, without me having to check-in. They were true professionals and could be relied upon to do a great job with anything that I tasked.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

CIENCE Technologies has demonstrated expertise across various industries including IT Services, Healthcare, Financial Services, and Education. Feedback varies by sector; in IT and Healthcare, clients appreciate their effective lead generation and appointment setting. However, in industries like Consulting and Consumer Products, some clients report dissatisfaction with lead quality. Overall, sentiment is mixed, with notable strengths in communication and project management, yet concerns regarding team turnover and execution persist. Potential clients may find CIENCE a suitable partner for IT, Healthcare, and established service sectors.
Read All Reviews

Select Industry to see insights

Financial services Healthcare Chemicals & Biotechnology Consulting Retail IT Services Food & Beverage Consumer Products Information technology Advertising & marketing Software Other Industry Human Resources Pharmaceuticals Business services Logistics & Supply Chain Education Arts, entertainment & music Telecommunications Environmental Services Manufacturing Automotive Media Hospitality & leisure Legal

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (78) $50,000 to $199,999 (16) Less than $10,000 (9) $200,000 to $999,999 (2)

What Clients Have Said
CIENCE Technologies is generally perceived as offering good value for money, with several clients highlighting their competitive pricing. Positive feedback includes their ability to deliver a high volume of leads and appointments, which some clients noted exceeded initial expectations. However, there are significant concerns regarding the quality of leads, with multiple reviews indicating dissatisfaction with fabricated or irrelevant leads, ultimately leading to wasted resources. Overall, while some clients found value in their services, others expressed disappointment in the outcomes relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

United States (122) Canada (5) China (1) Guatemala (1) India (1) Ireland (1) Israel (1) Mexico (1) Portugal (1) England (1)

Was this helpful?
View Profile
A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A.R.C.E. Contact Center is a multilingual customer support company known for its expertise in managing customer requests and offering comprehensive solutions like IVR services. Reviews highlight their professionalism, timely delivery, and cost-effectiveness, with 100% satisfaction reported by some clients. While most feedback is positive, improvement in English proficiency is suggested by 20% of reviewers.

See all 8 projects
Reviews mention Flexible
Clients have consistently praised A.R.C.E. Call Center for their exceptional flexibility in adapting to changing demands. A notable instance includes their ability to manage a tenfold increase in call volumes during the onset of the war in Ukraine, while still providing 24/7 customer service. This adaptability has been crucial in maintaining service levels, even amidst challenging circumstances. Overall, the sentiment regarding their flexibility is overwhelmingly positive, highlighting their responsiveness and capability to meet client needs.

Customer Support for Community-Based Travel Network

5.0 Dec 22, 2022

The most impressive and simultaneously unique is A.R.C.E. Call Center flexibility. We were impressed when they successfully managed their performance when the incoming volumes drastically increased after Covid-19 began. Also, A.R.C.E. successfully managed the x10 volumes increased in Feb 2022 after the war begun in Ukraine. Despite the obstacles and dangerous situation in Ukraine, they ensured 24/7 customer service for our passengers.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
Read All Reviews

Select Industry to see insights

Gaming IT Services Financial services Transportation

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.
Read All Reviews

Was this helpful?

View projects from:

England (2) Cyprus (1) Poland (1) Ukraine (1)

Was this helpful?
View Profile
MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
Read more

View Profile
CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

70% Call Center Services

30% Customer Service Outsourcing

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Adelina Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kharkiv, Ukraine

Services provided

100% Call Center Services

Adelina Call Center is an answering service company. The team is located in Kharkiv, Ukraine, and their services include Call Center Services.
Read more

View Profile
Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

60% Call Center Services

40% Customer Service Outsourcing

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Codifire

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Uzhhorod, Ukraine

Services provided

20% Customer Service Outsourcing

20% IT Staff Augmentation

15% Web Development +6 services

10% Custom Software Development

10% IT Strategy Consulting

10% Low/No Code Development

5% AI Development

5% E-Commerce Development

5% Mobile App Development

Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
Read more

Uzhhorod, Ukraine

5 L'va Tolstoho Street
Uzhhorod, Ukraine 88000
16 - 20

See All Locations (3)

Was this helpful?

View Profile
Digital Brother

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kyiv, Ukraine

Services provided

10% API Development

10% Application Testing

10% BI & Big Data Consulting & SI +7 services

10% Branding

10% Call Center Services

10% Cloud Consulting & SI

10% Custom Software Development

10% DevOps Managed Services

10% Web Design

10% Web Development

Digital Brother is a branding company. Located in Kyiv, Ukraine, their small team specializes in Branding and Web Design. The firm was launched in 2020.
Read more

View Profile
Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

37% Call Center Services

25% Back Office Outsourcing

13% Customer Service Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read more
See all 1 projects

L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

See All Locations (5)

Was this helpful?

View Profile
Campana Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

100% Call Center Services

Campana Call Center is a Kharkiv, Ukraine-based answering service company. They focus on Call Center Services.
Read more

View Profile
Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

50% Translation

25% Call Center Services

25% Customer Service Outsourcing

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
Read more

View Profile
euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Call Center Services

30% Customer Service Outsourcing

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more

Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

See All Locations (4)

Was this helpful?

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top Inbound Call Center Services in Ukraine

List of the Top Ukraine Inbound Call Centers Services

Reviews mention Open to feedback

Sales Assisstance for Software Company

Outbound Lead Generation for Software Company

Lead Generation for Developer Tools Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

SalesAR is very responsive

Reviews mention Transparent

Outbound Marketing & Lead Generation for SaaS Company

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Belkins is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Accessible

Customer Service Outsourcing for Grocery Store Chain

Reviewed 7 times in the past 6 months

Industry Experience

Select Industry to see insights

CCIG Group is very responsive

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Email Support for EdTech Software Company

Customer Support Services for App Dev Company

Customer Support & Sales Outreach for Food Delivery Co

Customer Support for Logistics Company

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

PR for Media Monitoring & Analysis Company

Transcription Services for SaaS Company

Lead Generation Services for Packaging Solution Company

Call Center Services for IT Services Company

Lead Generation Services for Retail Solutions Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Telesales & Customer Service for Telecommunications Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Dedicated

Data Annotation for Business Intelligence Solution Provider

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Helpful

Team Outsourcing for Consumer Software Developers

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Easy to work with

Customer Support for Lithuanian Digital Agency