Transformative Customer Experience Services

ContactPoint 360 is pioneering the next phase of BPO customer experience and contact center support solutions. We serve some of the most recognizable brands in the world by providing delightful customer service experience to their valued customers and through our elegant SAAS solutions, all designed to improve CX, enhance communications options, ensure quality, and remain compliant. Onshore, nearshore, in the office or work from home, you will find us leading the way with innovative solutions fo

Undisclosed
Undisclosed
50 - 249
Founded 2007
Mississauga, Canada
headquarters
other locations
  • 35075 Rue de Sorel, 4th Floor Montréal
    Montréal, QC H4P
    Canada
  • Bogotá North Point Building Cra. 7 #156-10 Tower 3, 21st floor,
    Bogotá 110131
    Colombia
  • 80 King St, Suite 502
    St. Catharines, ON L2R
    Canada

Focus

Service lines
75%
25%
Voice Services
Non-Voice BPO/Back Office Services
Client focus
50%
30%
20%
Enterprise (>$1B)
Midmarket ($10M - $1B)
Small Business (<$10M)
Industry focus
25%
15%
15%
15%
10%
10%
10%
Energy & natural resources
Business services
Retail
Non-Voice BPO Focus
50%
25%
25%
Voice/Call Center Services
20%
20%
15%
15%
15%
15%

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